Dispatcher/Scheduler
Remote oil dispatcher job
Dispatcher/Scheduler is responsible for organizing, coordinating, and managing global server repair operations. This role involves coordination between internal teams, external vendors, service partners, logistics companies, and customers to ensure the efficient repair and replacement of server components in our internationally deployed computer servers.
Essential Duties and Responsibilities include the following (Other duties may be assigned):
* Serve as primary point of contact with field service technicians, service partners, and customers to ensure timely and successful work scheduling and completion.
* Schedule and assign onsite field technicians in coordination with internal Equus resource availability.
* Work with customer sites to document all requirements for onsite access and schedule accordingly.
* Communicate and push service providers for timely updates on communications and scheduling of onsite visits.
* Ensure job scope requirements are understood by all customer stakeholders.
* Coordinate pre-visit reviews to ensure field techs have all necessary tools, documentation, training, and understanding of site visit requirements.
* Track support case, RMA, and dispatch processes and statuses within internal CRM system.
* Provide timely and professional responses to customer inquiries regarding status of support cases and dispatches.
* Support day-to-day communications with customers and internal resources on communications and resource management (parts and labor).
* Provide regular updates to stakeholders on repair timelines, delays, and resolution progress.
* Maintain accurate notes and records of communication efforts with stakeholders and publish a daily schedule of onsite activities by date.
* Assist with case, RMA, and dispatch transaction creation.
Essential Education, Skills, and Experience:
* Strong organizational, problem-solving, and multi-tasking abilities.
* Effective communication and interpersonal skills.
* Ability to work across different time zones and coordinate with multicultural teams.
* Experience managing RMA processes, global part replacements, and repair tracking systems.
* Proficiency in scheduling and dispatch coordination and calendar tracking.
* Attention to detail to ensure all communications are processed to prevent errors in scheduling.
* College diploma and 2+ years of work experience in a similar role.
* Excellent computer skills; previous experience working with a database a plus.
* Computer hardware/server architecture familiarity are a plus.
* Excel knowledge and familiarity required.
* Searching for someone willing to work overnight (9:30pm - 6am Central). Potentially open to 3pm - 11:30pm Central.
* The base hourly rate for this role is between $21.63/hour and $28.85/hour and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
* Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
MSP Dispatcher
Remote oil dispatcher job
Job Title: MSP Dispatcher
Employment Type: Full-Time, Non-Exempt
Salary Range: $23-$32 per hour DOE
Reports To: Service Delivery Supervisor
We are seeking a highly organized and detail-oriented Dispatcher to join our team. This role is critical in ensuring efficient service delivery within a Managed Service Provider (MSP) environment. The MSP Dispatcher will manage and prioritize all incoming service requests-including alerts, SOC notifications, proactive maintenance tickets, and client-reported issues-while coordinating resources to meet service level agreements (SLAs) and maintain exceptional customer satisfaction.
In addition to dispatching responsibilities, this position will involve running reports on ticket metrics, assisting with administrative tasks, and supporting operational workflows to improve efficiency across the service desk.
Key Responsibilities
Service Desk Ticket Management:
Monitor and triage all incoming tickets from multiple sources (ticketing system, email, phone, automated alerts).
Categorize and prioritize tickets based on urgency, impact, and SLA requirements.
Scheduling & Dispatching:
Assign tickets to appropriate technicians based on skill set, availability, and location.
Coordinate on-site visits and remote support sessions as needed.
Communication:
Act as the primary point of contact for clients regarding scheduling and ticket status updates.
Provide clear instructions and expectations to technicians for each assignment.
Reporting & Administrative Tasks:
Generate and analyze reports on ticket metrics, SLA compliance, and resource utilization.
Assist with documentation, workflow improvements, and other administrative duties as assigned.
Workflow Optimization:
Track ticket progress and escalate issues when necessary to ensure timely resolution.
Maintain accurate documentation and ensure proper ticket closure.
Qualifications
Strong organizational and multitasking skills with attention to detail.
Excellent verbal and written communication abilities.
Proficiency with Microsoft tools (e.g., Outlook, Teams, Excel, Word) is essential.
Willingness and ability to learn new platforms and technologies quickly.
Familiarity with PSA tools such as Halo PSA is a plus but not .
Knowledge of cybersecurity best practices.
Basic understanding of IT terminology and troubleshooting processes.
Ability to thrive in a fast-paced environment and manage competing priorities.
Preferred Experience
Previous experience in an MSP or IT service environment.
Knowledge of ITIL principles and service desk operations.
Customer service background with strong problem-solving skills.
Compensation & Benefits
Competitive hourly rate ($23-$32 DOE).
We provide a comprehensive benefits package designed to promote the health, well-being, and financial security of our team members, including:
Health Coverage: Medical insurance with 50% coverage for dependents.
Retirement Savings: SIMPLE IRA with company match up to 3%.
Paid Time Off: Generous PTO policy, paid holidays, and sick leave.
Professional Development: Access to training programs, certifications, and tuition assistance. Career advancement opportunities including but not limited to service desk lead, technical roles, as well as project management opportunities.
Health & Wellness Stipend: $300 annually for gym memberships, fitness equipment, mental health apps, or other wellness-related expenses.
Personal Phone Stipend: $25/month to support MFA requirements.
Flexible Work Options: Fully remote position for optimal work-life balance.
Work Conditions
Work Environment: Fully remote position requiring reliable high-speed internet and a quiet, professional workspace.
Schedule: Standard business hours with occasional flexibility to accommodate urgent client needs or after-hours alerts.
Equipment: Company-provided computer, monitors, keyboard, and mouse; employee must maintain equipment in good condition and ensure secure setup.
Communication: Frequent interaction via email, phone, teams and video conferencing; ability to maintain responsiveness throughout the workday.
Travel: No regular travel ; occasional in-person meetings or training may be requested.
Physical Requirements
Ability to remain in a stationary position (e.g., seated at a desk) for extended periods while working on a computer.
Frequent use of hands and fingers for typing, and mouse navigation.
Visual acuity to view computer screens, read digital and printed materials, and identify details in reports and tickets.
Ability to communicate clearly via phone, video conferencing, and email.
Occasional lifting of items up to 10 lbs (e.g., office supplies or small equipment) if needed.
Onboarding Process
Initial Setup: Company-provided equipment (computer, monitors, keyboard, mouse) will be shipped prior to your start date.
Orientation: Virtual onboarding sessions to review company policies, tools, and workflows.
Training: Hands-on training with our ticketing system, Microsoft tools, and MSP platforms.
Shadowing: Opportunity to shadow experienced team members to learn best practices for dispatching and ticket management.
Support: Ongoing access to documentation, training resources, and a dedicated point of contact for questions during your first 90 days.
CyAs Tech is committed to creating an inclusive environment and is proud to be an equal-opportunity employer.
We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, marital status, medical condition, genetic information, military or veteran status, disability, pregnancy, reproductive health decisions, or any other protected status under applicable law.
Requirements:
Must be able to pass a DOJ/FBI background check (conducted post-offer in compliance with California Fair Chance Act).
Must be authorized to work in the United States and physically located within the U.S. (required by law for this position).
Other duties may be assigned as needed.
Disclaimer:
This job description is intended to provide a general overview of the responsibilities and qualifications for the MSP Dispatcher position. It is not an exhaustive list of all duties, responsibilities, or requirements. Duties, responsibilities, and activities may change at any time with or without notice as the company grows, technology evolves, or business needs shift.
Dispatcher - Remote Capability
Remote oil dispatcher job
Dispatcher- Remote Capability
A&L Plumbing, Heating, and Cooling Inc. means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1975, we're recognized for our integrity and excellence in service.
We are currently looking for a Dispatcher to join our Team in person or remotely!
Job Description: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead-times
Pay Range: $26.00/hr.-$31.00/hr. - Depending on Experience
Benefits:
Medical, Dental and Vision is paid at 50% for the Employee
LTD 100% paid by Employer
Life Insurance $50K paid by Employer
401k 5% match after 6 months
Birthday Bonus (equivalent to 8 hrs. pay)
Vacation (2 weeks first year, 3 weeks 1-4 years and 4 weeks 5+)
Sick time (40 hrs. for FT employee's)
Bereavement (3 days)
Tuition Reimbursement ($500/year)
Maternity and Paternity Leave
Required Qualifications:
Advanced customer service skills
Ability to multi-task
Organized
Microsoft office suite at an intermediate proficiency
1-2 years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Geographical knowledge of service area or map reading skills
Knowledge of industry is recommended but not required
Working knowledge of HVAC & Plumbing industry
2+ years HVAC & Plumbing Dispatcher experience
2+ years Dispatching experience
Experience using Service Titan
Dispatcher (Remote)
Remote oil dispatcher job
Make a Difference in Recovery Journeys
For over 60 years, HopeLink Behavioral Health (formerly PRS) has empowered individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through quality services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can thrive.
Position Summary:
The Dispatcher is responsible for coordinating responses to behavioral health emergencies across the Commonwealth through the state issues data platform. Dispatchers coordinate with PSAPs, mobile teams and hubs, and with the call center to ensure the efficient response to a behavioral health crisis.
WHAT WE OFFER:
Meaningful Work: Make a real difference in the lives of others.
Competitive Salary: $55K
Comprehensive Benefits: Medical, Dental, Vision, FSA, 403b Retirement plan with match; 12 paid holidays; PTO and sick time; birthday leave; employee assistance program; tuition reimbursement.
Supportive Environment: Join a dedicated team committed to providing high-quality care.
SCHEDULE & LOCATION:
This is a 100% REMOTE position and requires 40 hours per week, 7:30am - 3:00pm, EST
Weekends and Holidays are Required!
PRIMARY DUTIES:
Receive and process behavioral health emergency care coordination requests with PSAPs
and mobile hubs.
Monitor and provide technical support to mobile teams dispatching across the
Commonwealth.
Provide standardized safety checks with mobile teams who are in the field and coordinate
with PSAPs regarding the dispatch of mobile teams in the field.
Monitor the data platform for request for mobile teams and monitor regional Microsoft
Teams applications for communications regarding dispatch.
Coordinate with PSAPs regarding available resources for co-response
Update state data platform with case updates and dispositions.
Provide a safe environment for staff to self-disclose, seek consultation, and appropriately address concerns.
ESSENTIAL COMPETENCIES:
Adaptability to changes in environment and situations
Strong and effective communication skills and accepts criticism and feedback
Dependability by following instructions, responds to management direction and keeps commitments
Meets attendance punctuality guidelines
Maintains emotional self-awareness and manages relationships positively
Focuses on solving conflict, not blaming and building interpersonal relationships
Contributes to building a positive team spirit and exhibits objectivity and openness to others' views
QUALIFICATIONS:
High School Diploma or GED
Communication, interpersonal skills as applied to interaction with coworkers, supervisor,
the general public, etc. sufficient to exchange or convey information and to receive work
direction
Experience in telephonic and text crisis management and call center environment.
Demonstrated experience in a PSAP or similar environment.
Awareness of or experience in the mental health substance abuse treatment systems in
Virginia.
Ability to exercise excellent independent judgment with minimal direct supervision.
Excellent oral and written communication skills, Spanish-speaking bilingual skills a plus
The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position.
Equal Opportunity Employer. Committed to Diversity, Equity, and Inclusion
'Where Hope Meets Help.'
HopeLink is an Equal Opportunity Employer
Dispatcher
Remote oil dispatcher job
Company Mission
Clean Energy is changing the way the world fuels its vehicles. Reducing pollution from the transportation industry is an important goal for our nation, and we at Clean Energy know just how realistic and attainable that goal is with natural gas fuel.
Our mission is to create a healthier planet by eliminating carbon emissions in the transportation and dairy industries. Come join the team that is changing the way North America fuels transportation.
Benefits Offered - 401K, Medical, Dental, Vision, Life, AD&D and more.
The salary range for this position is $47,840 to $52,000. Must be able to work weekends: Wednesday through Sunday, 3:00 pm to 12:00 am PST. You can work remotely if you live far from our headquarters in Newport Beach.
Essential Duties and Responsibilities
Responsible to receive, evaluate and manage emergency or non-emergency service requests from customers, technicians or sites through different communication channels. Ability to communicate and prioritize issues surrounding the equipment at each location.
Ability to establish priorities, use independent judgment and escalate critical matters to appropriate parties or management when necessary. Follow standard operating procedures to ensure that all actions conform to the protocols set within the Call Center guidelines and/or the customers contracted service level agreements (SLA).
Must be empathetic and calm under pressure. Be able to understand and accurately communicate the situation and level of urgency to the technician or field management.
Have the ability to function within Field Service and Customer Relationship software. Display strong multitasking, computer and data entry skills.
Have strong phone communication skills. Communicate effectively, verbal and written. Effectively write professional emails, texts and chats. Be well versed, cordial and communicate professionally at all times.
The position may work onsite or remote during regular business hours, after hours, weekends and some holidays within a 24/365 Call Center. Periodic travel - 10%-25% to local CNG and LNG stations.
Demonstrate forward-thinking skills to create a win-win for all stakeholders.
Other duties as assigned.
Skills: Experience dispatching and an understanding of mechanics and compressor operations. Must possess a strong work ethic and must be extremely detail oriented. Strong typing skills (at least 45-50 wpm) and familiar with Microsoft Dynamics programs, Field Service Operations.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
College degree and 3 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Proficient in Microsoft Office applications. Previous experience with dispatching, field service or maintenance management systems is a plus.
Certificates, Licenses, Registrations
Certified Training will be provided and is a requirement.
Competencies
To perform the job successfully, an individual should demonstrate the following behaviors:
Quality: Consistently produces high quality work (accurate, neat, and thorough). Strives to improve productivity, processes and quality. Demonstrates strong knowledge and skills related to the job. Presents a professional image with dress, demeanor, and manners. Maintains clean work space, company equipment and company vehicles. Safety is a high priority; performs job safely.
Communication: Communicates clearly, concisely, effectively, professionally and timely.
Exhibits good listening and comprehension skills. Keeps others appropriately informed and shares ideas even when unpopular. Listens to what others have to say. Maintains open and active communication with colleagues. Effectively uses knowledge and experience in asking, probing, and anticipating issues to ensure quality is provided.
Teamwork: Fosters the spirit of working with each other. Displays respect, courtesy, politeness, tact, and openness. Handles conflict in an appropriate and professional manner. Builds relationships, promotes cohesiveness, models collaboration with others. Considers impact and issues for our customer and other departments. Engages other impacted departments early for solutions.
Persistence: Develops workable alternatives and solutions. Exhibits persistence in following assignments through to completion. Promotes process improvements.
Reliable: Responds in a timely manner. Is honest, ethical, value-driven and trustworthy. Keeps commitments made, completes assignments and meets deadlines. Accountable--Takes responsibility for own actions and performance. Meets attendance and punctuality guidelines. Available and accessible.
Entrepreneurial: Takes initiative and appropriate action. Is engaged and committed to achieving the company's mission. Pursues better ways to get things done and takes appropriate risks. Keeps up to date with competitor information and market trends. Controls costs and thinks in terms of profit, loss and added value. Is committed to the satisfaction of customers.
Leadership: Provides clear direction around a vision. Creates actionable plans and is proactive & anticipatory. Demonstrates innovative approaches and solutions. Is an example for employees and others. Accepts responsibility for individual and team performance. Makes appropriate and timely decisions and takes action on decisions. Sets clear and reasonable performance expectations. Motivates and empowers others. Delegates tasks appropriately. Recruits staff of a high caliber. Provides feedback to subordinates that is timely and direct. Recognizes subordinates for their contributions and effort. Encourages continuous growth and learning in others. Shows respect for others and their ideas. Helps others manage through change.
Passion: Is excited and creates enthusiasm about the company's future. Promotes a sense of company pride. Displays sense of pride in the department and its contributions. Displays passion for the job.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Always practice good judgment and refer to the safety guidelines.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Always practice good judgment and refer to the safety guidelines.
The noise level in the work environment is usually moderate
Inside Sales Dispatcher
Remote oil dispatcher job
As a Customer Service Representative / Inside Sales Dispatcher, you are a key member of the team and represent Mr. Handyman on customer calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Return customer calls, respond to customer complaints, and resolve issues
Schedule services and dispatch technicians
Perform marketing functions to sell additional work and earn business
Perform administrative functions including data entry, payment processing, and supply inventory
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Previous customer service and sales experience preferred
Previous dispatcher experience is helpful
Strong written and verbal communication skills
Computer literate, with working knowledge of work processing, business software and spreadsheet applications
Detail-oriented with strong data entry skills
Team player who can work independently
Benefits: Paid Vacations, Paid Holidays and Bonus Opportunities AvailableWe are actively interviewing for this position - Apply today and our hiring manager will follow-up!Proudly servicing: Anderson, Clemson, Greenville, Easley, Simpsonville, Pendleton, Central, Piedmont, Belton, Williamston, Six Mile, Powdersville, Sandy Springs, Berea, Liberty, Northlake, Hartwell, Starr, Iva, Seneca, Lake Keowee
This is a remote position.
Compensación: $16.00 - $18.00 per hour
For over 20 years, Mr. Handyman franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.
Notice
Mr. Handyman International LLC is the franchisor of the Mr. Handyman franchised system. Each Mr. Handyman franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Handyman franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Auto-ApplyDispatcher
Oil dispatcher job in Columbus, OH
Dispatcher/Customer Service $1,500 Sign on Bonus We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties
Provide customer service excellence with each and every call.
Politely answer emergency and non-emergency calls and document important information.
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
Operate and manage a multi-line telephone console system.
Direct tow truck drivers to appropriate locations according to predetermined schedules, ETAs, customer requests or immediate needs and supervise the routes by GPS when needed.
Prioritize and organize calls according to urgency.
Providing customers with pricing information and respond to any queries they may have.
Maintain records and Process customer payments.
Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor.
Other duties as assigned.
Qualifications, Education, Experience
High School Diploma or Equivalent
Excellent communication and interpersonal skills.
Ability to answer multiple phone calls in a busy setting.
Ability to have a professional demeaner and phone etiquette.
Ability to address problems and requests by transmitting information or providing solutions to the team.
Ability to read and write in English.
Bilingual is a plus
Accurate data entry.
Computer literate.
Knowledge of Tow book software a plus!
Ability to work Days, Nights and Weekends
Physical Requirements Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered:
Two medical plans
Two dental plans
Vision
Employer paid Life and AD&D
Voluntary Insurance plans
401(k) Plan
Short Term Disability
Long Term Disability
Holiday Pay
PTO
Employee Assistance Program
Sign on Bonus
Employee Referral Bonus
EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************
Dispatcher (Safety And Security) - Hourly
Remote oil dispatcher job
SAFETY
The Dispatcher (Safety and Security) will be responsible for maintaining operational control of communications for the Atlanta Public Schools Telecommunications Call Center. Responsible for operating various sophisticated technological equipment, monitoring life safety systems, processing and dispatching emergency & non-emergency calls, among other duties as assigned by management. Serves as a major artery to the APS body, as the alarm monitoring center is from where information is collected and disseminated District-wide. The call center is a manifold operation, serving as an emergency operations center, a technical support center, a monitoring center, and a customer service call center. The dispatcher is required to perform in each of those capacities while demonstrating optimal customer service skills. The call center 24/7, 365 days of the year; therefore, the dispatcher must be able to perform shift work, including holidays, weekends, mandatory overtime, and serve in an on-call rotations capacity.
MINIMUM REQUIREMENTS
EDUCATION:
• High School Diploma or GED required. • Associate's degree preferred.
CERTIFICATION/LICENSE:
• Georgia Peace Officer Standards and Training (POST) certification required within the first 6 months of employment. • Must be able to maintain certifications required by standard operating procedures and state law.
WORK EXPERIENCE: • 3 years of call center work experience in law enforcement, security environment or customer service required.
KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of the Public Safety Board of Education Radio System.
• Considerable knowledge of operations of governmental departments and procedures.
• Governmental and departmental policies, and applicable state and local rules and regulations.
• Strong understanding of factors relating to crisis intervention and calming techniques.
• Proficiency in working within deadlines and report preparation.
• Requires proficiency in Microsoft Office, Microsoft Outlook, utilization of internet search tools and Intranet, and other office equipment such as incident reporting software, fax, copiers, and scanners.
• Use a computer to analyze crime information; enter, compile, and maintain statistics; prepare a variety of reports; compose routine correspondence.
• Requires extensive communications (verbal and written) with internal stakeholders.
• Ability to effectively operate, by sight and sound. Must be able to work independently and be comfortable problem solving using sound judgment while not compromising the policies and procedures of the organization; actions will impact others directly and indirectly.
• Must be able to work flexible hours, evenings and staggered shifts, holidays and weekends and/or in emergency situations; required to work overtime including evenings and weekends as assigned by the Chief/supervisor to provide maximum security coverage.
• Ability to apply critical thinking skills in rendering solutions to various issues.
• Ability to communicate and interact well with school personnel, other law enforcement, emergency agencies and general public.
ESSENTIAL DUTIES
• Dispatches to Atlanta Public Schools' officers and other part-time law enforcement officers, contracted security and other civilians using an 800 MHz Public Safety Communications System.
• Dispatches emergency personnel to calls for service according to standard operating procedures.
• Interviews callers and process requests for service to include recording information with accuracy and completeness using the proper reporting system.
• Receives, assesses, and prioritizes incoming calls to include emergency calls to determine how best to meet the needs of the customers.
• Processes, enters, retrieves, and transmits accurately Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) entries and inquiries, abiding by policies and procedures mandated by NCIC and GCIC.
• Demonstrates proficiency in working within deadlines and report preparation.
• Types and files reports as required.
• Continuously monitors life safety systems (fire and burglar alarms), and operates surveillance systems and security access control systems with proficiency.
• Assists with identifying and maintaining most current information in databases as required by the department.
• Reports inaccuracies identified or malfunctioning equipment in a timely manner.
• Creates trouble tickets for customers when needed.
• Maintains constant awareness of assigned units, locations, and status; conducts status checks to ensure safety of officers as often as ordered in the standard operating procedures manual.
• Maintains familiarity with all emergency procedures and notification processes; anticipate and prepare for activation of contingency plans due to unforeseen occurrences.
• Ensures that the supervisors and applicable resource officers and other District personnel are informed of all violations.
• Maintains a strong relationship with Atlanta Police Communications 9-1-1 Center other public safety personnel as needed.
• Assists in providing information to other law enforcement agencies with incidents involving local criminal activity that may impact the safety of students, employees or citizens.
• Maintains and submits log-sheets to supervisor related to activities that may include police reports, activity logs and time sheets and maintains all training hours.
• Contacts Principals, facilities services and other supervisors to report problems with buildings or communicate critical information as it relates to emergencies.
• Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed.
• Performs other duties as assigned by an appropriate administrator or their representative.
COMPENSATION
Hourly: $19.60
PHYSICAL ABILITIES AND WORKING CONDITIONS
The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students.
Vision: See Additional Work Conditions & Physical Abilities Section.
Hearing:
Speech:
Upper Body Mobility:
Strength:
Environmental Requirements:
Mental Requirements:
Remote Work Requirements:
Additional Work Conditions & Physical Abilities: Must pass criminal history and background investigation and psychological test. Must not have any open administrative investigations.
The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex,citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
This job description is intended to accurately reflect the duties, responsibilities and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary.
Dispatcher
Remote oil dispatcher job
Description DispatcherTransdev in Englewood, CO is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer:
Competitive starting pay of $16.00 per hour
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 7 days
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Application Deadline: October 31, 2025 Key Responsibilities:
Ensure that “World Class Service” is provided to customers and provide “hands on” assistance and information to customers of Transdev Transportation that utilize company services.
Organize and route trips based on schedule and location to ensure optimal performance including managing run pullouts, reassigning trips, and adding new trips to runs throughout the course of the day
Monitoring and address dispatch alerts
Calling clients to verify trip information related to reported member no shows
Answering phone calls from providers to assist with address issues
Record and report all incidents and accidents to the applicable manager
Document and report provider no-shows or on-time-performance issues
Ensure schedule compliance
Make optimal use of company operating systems for the purpose of monitoring, dispatching, and improving on street service to the customers.
Monitor and enforce system for compliance with State and Federal regulations, Company policy.
Ensure a safe environment for the operation of service.
Generate accurate operational records for the purpose of reporting and analysis.
Ensures that duties are confined to operations only, and any deviation from operational duties must be authorized by senior management.
Perform day-to-day dispatch services from the Control Center and various field locations
Provide feedback on drivers' performance
Perform additional duties and responsibilities as needed and/or assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Possess valid authorization to work in the United States required
High school Diploma or General Education Degree (GED) required
Working Knowledge of Ecolane software preferred
Knowledge of GPS and GIS systems
Ability to read and comprehend instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information one-on-one and small group situations to customers, clients, and other employees of the organization.
Bilingual communication skills are a plus.
This is a remote position. Must have internet and a quiet place to work.
Must provide own working equipment (i.e. laptop, computer, etc.)
Experience with word processing, spreadsheets, Internet software, e-mail, and/or database software preferred.
Basic computer skills are required.
Must be able to read a map and possess knowledge of the service area.
Must be able to work flexible hours.
Must be hospitable, guest/customer service oriented, and be willing to serve the needs of passengers.
Physical Requirements:
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please
Click Here
for CA Employee Privacy Policy.
Auto-ApplyDispatcher
Oil dispatcher job in Columbus, OH
Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to Ohio drivers; owner operators and/or fleet. Communicate and coordinate between all Ohio locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions:
Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching.
Complete lines of dispatch in computer system from paperwork that drivers turn in daily relating to completed runs. Scan paperwork into system once completed.
Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THS if needed.
Apply any additional charges including and notify customer service of changes.
Track/Maintain Ohio yard report, MDR, CNI, and Divisional Pool
Actively participate in driver recruiting and retention
Distributes and keeps track of the Nextel radios and fleet truck assignments
Request rail billing
Processes ATP's and Non-Productive pay. Review preliminary payroll
Other duties as assigned
Skills Required
Data entry skills; Excellent communication and organizational skills
Knowledge Required:
DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task. Intermodal/Trucking experience
Supervision Received:
Operation Manager
Supervision of Others:
Drivers
Confidential Data:
Driver pay information; customer accounts; dispatch activities
Auto-ApplyDispatcher
Remote oil dispatcher job
Company Mission Clean Energy is changing the way the world fuels its vehicles. Reducing pollution from the transportation industry is an important goal for our nation, and we at Clean Energy know just how realistic and attainable that goal is with natural gas fuel.
Our mission is to create a healthier planet by eliminating carbon emissions in the transportation and dairy industries. Come join the team that is changing the way North America fuels transportation.
Benefits Offered - 401K, Medical, Dental, Vision, Life, AD&D and more.
The salary range for this position is $47,840 to $52,000. Must be able to work weekends: Wednesday through Sunday, 3:00 pm to 12:00 am PST. You can work remotely if you live far from our headquarters in Newport Beach.
Essential Duties and Responsibilities
Responsible to receive, evaluate and manage emergency or non-emergency service requests from customers, technicians or sites through different communication channels. Ability to communicate and prioritize issues surrounding the equipment at each location.
Ability to establish priorities, use independent judgment and escalate critical matters to appropriate parties or management when necessary. Follow standard operating procedures to ensure that all actions conform to the protocols set within the Call Center guidelines and/or the customers contracted service level agreements (SLA).
Must be empathetic and calm under pressure. Be able to understand and accurately communicate the situation and level of urgency to the technician or field management.
Have the ability to function within Field Service and Customer Relationship software. Display strong multitasking, computer and data entry skills.
Have strong phone communication skills. Communicate effectively, verbal and written. Effectively write professional emails, texts and chats. Be well versed, cordial and communicate professionally at all times.
The position may work onsite or remote during regular business hours, after hours, weekends and some holidays within a 24/365 Call Center. Periodic travel - 10%-25% to local CNG and LNG stations.
Demonstrate forward-thinking skills to create a win-win for all stakeholders.
Other duties as assigned.
Skills: Experience dispatching and an understanding of mechanics and compressor operations. Must possess a strong work ethic and must be extremely detail oriented. Strong typing skills (at least 45-50 wpm) and familiar with Microsoft Dynamics programs, Field Service Operations.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
College degree and 3 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Proficient in Microsoft Office applications. Previous experience with dispatching, field service or maintenance management systems is a plus.
Certificates, Licenses, Registrations
Certified Training will be provided and is a requirement.
Competencies
To perform the job successfully, an individual should demonstrate the following behaviors:
Quality: Consistently produces high quality work (accurate, neat, and thorough). Strives to improve productivity, processes and quality. Demonstrates strong knowledge and skills related to the job. Presents a professional image with dress, demeanor, and manners. Maintains clean work space, company equipment and company vehicles. Safety is a high priority; performs job safely.
Communication: Communicates clearly, concisely, effectively, professionally and timely.
Exhibits good listening and comprehension skills. Keeps others appropriately informed and shares ideas even when unpopular. Listens to what others have to say. Maintains open and active communication with colleagues. Effectively uses knowledge and experience in asking, probing, and anticipating issues to ensure quality is provided.
Teamwork: Fosters the spirit of working with each other. Displays respect, courtesy, politeness, tact, and openness. Handles conflict in an appropriate and professional manner. Builds relationships, promotes cohesiveness, models collaboration with others. Considers impact and issues for our customer and other departments. Engages other impacted departments early for solutions.
Persistence: Develops workable alternatives and solutions. Exhibits persistence in following assignments through to completion. Promotes process improvements.
Reliable: Responds in a timely manner. Is honest, ethical, value-driven and trustworthy. Keeps commitments made, completes assignments and meets deadlines. Accountable--Takes responsibility for own actions and performance. Meets attendance and punctuality guidelines. Available and accessible.
Entrepreneurial: Takes initiative and appropriate action. Is engaged and committed to achieving the company's mission. Pursues better ways to get things done and takes appropriate risks. Keeps up to date with competitor information and market trends. Controls costs and thinks in terms of profit, loss and added value. Is committed to the satisfaction of customers.
Leadership: Provides clear direction around a vision. Creates actionable plans and is proactive & anticipatory. Demonstrates innovative approaches and solutions. Is an example for employees and others. Accepts responsibility for individual and team performance. Makes appropriate and timely decisions and takes action on decisions. Sets clear and reasonable performance expectations. Motivates and empowers others. Delegates tasks appropriately. Recruits staff of a high caliber. Provides feedback to subordinates that is timely and direct. Recognizes subordinates for their contributions and effort. Encourages continuous growth and learning in others. Shows respect for others and their ideas. Helps others manage through change.
Passion: Is excited and creates enthusiasm about the company's future. Promotes a sense of company pride. Displays sense of pride in the department and its contributions. Displays passion for the job.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Always practice good judgment and refer to the safety guidelines.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Always practice good judgment and refer to the safety guidelines.
The noise level in the work environment is usually moderate
Dispatcher
Oil dispatcher job in Columbus, OH
Columbus, Ohio, United States of America
Extraordinary Care. Extraordinary Careers.
With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
Guardian Pharmacy of Columbus, LLC, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Columbus, OH.
Why Guardian Pharmacy of Columbus? We're reimagining medication management and transforming care.
Who We Are and What We're About:
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.
Schedule: Monday - Friday 11:30 - 7 pm
Work assigned routes with time sensitive delivery requirements. Ensure all deliveries are accurate and timely. Comply with Federal and Company privacy regulations regarding safeguarding of patient information.
Attributes Required:
• Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning - ability to think ahead, plan and manage time efficiently
• Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented - ability to work effectively and collaboratively with all team members
Essential Functions (include the following):
Scan prescriptions into totes to ensure proper totting of product
Check totes for assigned facilities to ensure order is complete prior to departure
Monitor workflow and assist with staff scheduling and assignments
Coordinate delivery preparation to ensure order is complete prior to departure
Support delivery drivers to deliver correct patient medications to facilities in a timely manner
Complete all paperwork/filing requirements accurately at the end of each work shift
Present a pleasant and respectful demeanor to all clients at all times
Follow instructions precisely related to patient privacy rules
Work with other team members as needed in special circumstances; be flexible as needed
Other essential functions and duties may be assigned as needed
Education and/or Certifications:
Pharmacy Technician license/certification/registration (per state requirements), preferred (or willing to obtain)
Valid driver's license and clean driving record
Skills and Qualifications:
1+ years of related experience (advanced degree may substitute for experience)
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Work Environment:
Requires travel by ground
Ability to work flexible hours
What We Offer:
Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”
Compensation & Financial
Competitive pay
401(k) with company match
Family,
Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company-paid Basic Life and Accidental Death & Dismemberment
Company-paid Long-Term Disability and optional Short-Term Disability
Voluntary Employee and Dependent Life, Accident and Critical Illness
Dependent Care Flexible Spending Accounts
Wellbeing
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Time Off
Paid holidays and sick days
Generous vacation benefits based on years of service
The Guardian Difference
Our clients require pharmacy services that aren't “cookie cutter.” That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.
Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.
Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.
At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.
Join us to discover what your best work truly looks like.
Auto-ApplyTelecom Dispatcher
Remote oil dispatcher job
at Triage Partners, LLC
Telecom Dispatcher
Join a leading force in the telecommunications industry, delivering nationwide installation services to some of the country's largest telecom providers. We are committed to innovation, quality, and exceeding industry standards while supporting the rapid growth of modern communication infrastructure because we care deeply about helping our customers simplify their most complex challenges to meet the demands of a fast-paced world.
Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers. Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day.
Perks of Working at Triage Partners:
Hybrid/Remote Flexibility
Comprehensive Benefits Package
401K Retirement with Company Match
Paid Time Off
Career Advancement Opportunities
A Quality Employee Recognition Program
Position Overview
The Dispatcher serves as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed daily. The Dispatcher is responsible for ensuring the completion and resolution of all work orders in the company database daily. The successful candidate will provide phone updates with field personnel; monitor, declare, report, and clear all outages, service calls and installations and take appropriate actions to respond to complaints or questions accordingly.
Key Responsibilities
Research and adjustment of work orders.
Maintenance of the customer database by making correct and timely entries during and immediately following each customer contact.
Timely updates of actions and events in the field that may impact customers.
Maintain the scheduling calendar.
Communicate effectively with outages, customer complaints, additional work orders, work order point allotments
Identify and expedite emergencies, reacting quickly under a diverse set of circumstances.
Perform callbacks when reorganizing service/installation schedules and verify when customer is not at home.
Provide courteous and helpful assistance to customers and prospective customers by maintaining current knowledge of the company's general operating procedures, programming packages and marketing efforts.
Routing and monitoring work orders to technicians to accommodate customer needs.
Produce regular reports for pending and completed work
Perform other related duties and tasks as assigned or as become evident.
Qualifications
Bilingual (English/Spanish required)
Proficiency with Microsoft Office including PowerPoint and MS Publisher.
Previous experience in customer service role.
Superior telephone skills, organizational skills, and communication skills, both written and verbal.
Ability to work flexible and extended hours occasionally as needed.
Must be high energy, positive attitude and comfortable in team environment.
At least one year of Call Center/Help Desk experience.
Preferred Qualifications
Experience with Cable Television billing system.
Knowledge of TCP/IP basic troubleshooting commands such as ping and traceroute.
In-depth knowledge of both Macintosh and Windows operating system.
One year of experience in dispatch operations, customer service and logistics.
Demonstrated ability to perform basic computer, converter box and cable modem troubleshooting.
Resides in the Mountain Daylight Time (MDT) zone or within the state of Colorado to facilitate alignment with team operations, meeting schedules, and customer engagement.
Auto-ApplyDispatcher - Air And Ground
Oil dispatcher job in Dublin, OH
Full-time Description DISPATCHER - AIR AND GROUND
PARTNERS FOR LIFE. Partners - not employees. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Join our journey - we are going places and you are an integral part of that future.
SummaryResponsible for the following job shift role: Dispatcher - Air and Ground (Communications Specialist) to include call-taking and dispatching of ground and air resources. Receives, processes, and arranges requests for emergent and non-emergency medical transportation (rotor wing and ground ambulance). Ensuring the most appropriate unit is assigned in a timely manner; coordinates all aspects of the mission and monitors the location of all transport units at all times while maintaining safety as a priority. Collects and maintains accurate records of all information received via requesting personnel, aviation staff, transport crews and leadership personnel. This information will include pre and post-transport patient documentation and transport records. Responsible for appropriately initiating the Post Accident Incident Plan (PAIP) and following the established procedures. Responsibilities are accomplished and based on MedFlight's mission, vision, and values. This is a Full Time position.
Minimum Qualifications· High School diploma or equivalent.· Current certification as Ohio EMT desired,· Current certification as an Emergency Medical Dispatcher (IAED EMD) desired or within three years of hire.· Certified Flight Communicator (CFC) certification must be obtained within one year of hire and must be maintained throughout employment. · Minimum of 2 years of previous EMS / law enforcement / critical care dispatching experience preferred. · Or minimum of 2 years of previous Helicopter Air Ambulance (HAA) and/or Fixed Wing Ambulance dispatching experience preferred.· Or minimum of 2 years' experience as a MedComm Transport Coordinator or Hospital Facilitator experience preferred.· Requires successful completion of the MedComm orientation program upon hire.· Ability to effectively multi-task.· Ability to verbally communicate clearly and precisely in stressful situations.· Determines own learning needs and seeks those skills to develop.· Proficient typing skills.· Ability to operate Computer Aided Dispatch (CAD), Emergency Communications Phone, and Radio Systems and critical communications application platforms. · Knowledge of medical terminology.· Work requires interpersonal skills necessary to interact effectively with internal and external personnel in stressful situations and to act as a representative of MedFlight to the public.· Ability to work flexible schedule - rotating 12 hr shifts between day, night, overlap, weekend and holidays with occasional overtime.· Must be able to wear a telephone headset for an extended period of time.· Must demonstrate alertness at all times and be able to withstand high amounts of stress.· Excellent written and verbal communication skills.· Ability to multi-task and handle multiple projects at one time.· Ability to work well with all levels of staff.· Ability to work in an unstructured, non-routine environment.· Ability to work independently with minimal direction.· Good planning and organizational skills.· Excellent computer skills and Microsoft Office. · Ability to negotiate effectively.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Salary Description $20.15 hourly
Dispatcher - Remote
Remote oil dispatcher job
Remote Dispatcher Maxey McGraw Industries Location: Remote Type: Part-Time Minimum Hours: 15/week 1099 Hourly Rate: $11.25 Client Hours: 4:00 AM 8:00 PM EST (Flexible Scheduling) Maxey McGraw Industries, a family-operated logistics company, is seeking compassionate and detail-oriented dispatchers to support our transportation operations. This remote role offers flexibility and the opportunity to serve elderly and vulnerable clients with professionalism and care.
Requirements:
- Reliable internet connection and modem for secure remote access
- Experience using Zoom, Google Maps, and Microsoft Office
- Typing speed of 35+ WPM with strong attention to detail
- Excellent verbal communication and organizational skills
- Professional demeanor and sensitivity when engaging with elderly or vulnerable populations
- Attend and pass a 17-day certification training (instructor-led and self-paced)
- Successful completion of a drug screening
Ideal Candidates:
This position may be especially well-suited for individuals seeking supplemental income with flexible remote hours. It's a great fit for:
- Those looking for a side hustle from home
- Retired professionals wanting light, purposeful work
- College students balancing classes and part-time employment
- Individuals seeking flexibility while working a full-time job
- Stay-at-home parents managing household responsibilities
- Anyone desiring low-commitment, part-time work with a meaningful impact
While the hourly rate is modest, the role offers valuable flexibility for those needing a reliable opportunity to earn extra income while serving their community.
Apply now at MaxeyMcGraw.com to view the full job description and submit your application.
Dispatcher
Oil dispatcher job in Columbus, OH
Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands - The Parking Spot and Park ‘N Fly by The Parking Spot.
Our Dispatchers are an integral part of daily operations ensuring shuttles are dispatched timely to meet our service levels between the parking facility and airport. If you share our values for team, people, and service, we encourage you to apply with us!
Pay Rate: $12.50 / hour with regular bonus opportunitiesâ¯
Weekly Schedule: â¯
Full-Time
Schedule: Various Shifts
What We Offer:
Participation in and financial benefit from our shared employee ownership program
Immediate conditional job offer after successful interview and background check
Great tips and regular bonus opportunities for those who are eligible
Consistent schedules
For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays
Training and professional development opportunities
Key Responsibilities of Dispatchers:
Greet each customer in a friendly and professional manner
Dispatch shuttles and maintains ample coverage at the parking facility and airport
Ensure consistent service through proper movement of shuttles
Maintain neat and clean work area
Cooperate with all team members to provide the best possible service
Provide guests with accurate information as it relates to the parking facility and airport terminals
Perform additional duties as reasonably requested by Management
Knowledge, Skills, & Experience of Dispatchers:
High school education or equivalent
Good interpersonal skills and teamwork abilities
Previous dispatch, cashier, and/or customer service experience is preferred
Basic math and computer skills are essential
Ability to verbally communicate clearly in the English language
______
At The Parking Spot, we don't just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.â¯
Command Center Dispatcher (Hon701)
Oil dispatcher job in Marysville, OH
Genric has been providing professional security services throughout the world since 1994. Competitive prices, premium standards, and exceptional customer service are secured when you work with us. Over 25 years Genric has learned that great service begins and ends with experienced and friendly professionals. We believe that our employees are the best in the business and have complete and total confidence in our ability to deliver premium security services. Genric aims to exceed customer expectations with the highest standards of service.
We support clients in some of the most challenging parts of the world with a full inventory of professional security services enabling them to focus on their own business and expansion activities.
Security is our business.
Job Skills / Requirements
Experienced Dispatcher needed in Marysville, OH
FT/3rd Shift - $19.82/hr - Weekly Pay
Command Center Dispatcher responsibilities are as follows:
Be vigilant at all times.
Able to problem solve and critical think in a fast-paced environment.
Able to multitask, especially in high stress/volume situations.
Monitor company radio and fire alarm systems (Simplex/Siemens) for any issues such as fire, medical, water flow, etc.
Dispatch for all types of emergency situations (i.e., medical, fire, chemical, Workplace violence, active threat).
Keep detailed logs of any pertinent information or incidents.
Monitor Travel sites for travel warnings; report any changes to proper personnel.
Monitor news networks for travel threats or active threats; report any changes to proper personnel.
Monitor weather for the counties in which our plant locations are in along with surrounding counties; report severe/winter weather to proper personnel and follow proper procedures to ensure life/safety is met.
Monitor door alarms and dispatch guard personnel accordingly.
Monitor panic alarms and dispatch security personnel accordingly.
Arrange medical transports as needed for associates and contingents.
Report any tech related issues for security equipment and hardware to security technicians' group.
Dispatch Maintenance personnel for alarms or when issues have been reported.
Monitor cameras for suspicious activity (i.e., vandalism, loitering) and access control (i.e., validations, double scan activity).
Answer phone calls - general and emergency.
Know where to locate the information to be able to handle emergency calls of any type. (Medical, fire, active threat, weather, D&A etc.)
Perform daily/weekly/yearly testing of emergency tone, alarms, evacuation and take shelter drills.
Validate Associates at various locations following Safe and Secure protocol.
Man Pass ID outside of the general business hours.
Manage Pass ID email outside of general business hours.
Keep key Genric and Client personnel informed of situations according the levels provided.
Fulfill any duties dictated by the site manager, on-site responder or client administration.
Qualifications:
Be at least 18 years of age
Possess High School diploma or equivalent
Possess a valid driver's license
Ability to pass a pre-employment drug screen and background check
Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers/Guards
Requirements:
Dispatch experience preferred
Fast Typing; advanced computer skills
Experience in data entry
Hands on experience working in stressful emergency situations
Outstanding organizational and time management skills
Critical thinker and problem-solving skills
Team player
Great interpersonal and communication skills
Attention to detail
Efficient multi-tasking skills
Ability to work independently
Possess effective written and oral communication skills to accurately maintain completed logs and reports
Ability to deal with all levels of personnel and the public in a professional manner
Frequent sitting, standing, and walking, which may be required for long periods of time
Ability to follow established security protocols, while using initiative and good judgement
#HON
Education Requirements (All)
High School Diploma or equivalent
Additional Information / Benefits
The following benefits are offered to Full-time Genric employees (working 30+ hours per week) after 90 days of employment:
Health insurance
Dental insurance
Vision insurance
Genric offers the following to our Full-time employees after one year of employment:
Vacation time
401k
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K/403b Plan
This job reports to the Account Manager
This is a Full-Time position 2nd Shift, Weekends.
Number of Openings for this position: 1
Dispatcher I
Oil dispatcher job in Delaware, OH
PURPOSE Assigns motor vehicles and drivers for conveyance of building materials by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Compiles list of available vehicles. Assigns vehicles according to factors such as length and purpose of trip, freight or passenger requirements, and preference of user.
Assigns orders to lift operators to be pulled from inventory.
Issues keys, record sheets, and credentials to drivers.
Records time of departure, destination, cargo, and expected time of return.
Investigates overdue vehicles.
Directs activities of drivers by two-way radio.
Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
Maintains record of mileage, fuel used, repairs made, and other expenses.
Establishes service or delivery routes.
Assigns helpers to drivers.
Other duties as assigned
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma or general education degree (GED); and six months to one year related experience and/or training; or equivalent combination of education and experience.
COMPETENCIES
Ability to read, analyze, and interpret general technical procedures, or governmental regulations. Ability to write basic business correspondence. Ability to effectively present information and respond to questions from employees, customers, and members of management.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit.
The employee is occasionally required to stand.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and outside weather conditions.
The noise level in the work environment is usually moderate.
Dispatcher
Oil dispatcher job in Heath, OH
Must have open availability for 2nd and 3rd shift. Dispatcher - Freight Sales, Inc. Division: Admin Site Fuel Dispatching Position Type: Full-Time with Benefits ESSENTIAL FUNCTIONS: * Dispatch trucks and drivers to various regions throughout Ohio. * Assist drivers with troubleshooting.
* Previous dispatching experience preferred.
* General truck maintenance knowledge preferred.
* Promote and make decisions based on our company vision and core values.
COMPETENCIES:
* Entrepreneurial Orientation - Ability to take initiative, to recognize and create opportunities.
* Attention to Detail - Ability to process detailed information effectively and consistently.
* Communication - Strong written/verbal communication skills; interpret, summarize, and articulate complex information for general use among a variety of internal and external stakeholders.
* Problem Solving - Apply general rules to solve difficult issues or problems in an efficient and effective manner.
* Promote and make decisions based on our company vision and core values.
REQUIRED EDUCATION AND EXPERIENCE:
* Proven experience assisting with dispatching trucks/drivers or relevant position
* One year of customer service experience
* High School diploma, college preferred
Dispatcher Trainee
Oil dispatcher job in Hebron, OH
The Energy Cooperative, headquartered in Newark, Ohio, serves over 72,000 electric, natural gas and propane members throughout east-central Ohio. As a non-profit cooperative, we are member-owned and controlled by the members we serve. We are committed to serving our members safe, high quality energy services at a reasonable price. We believe in our employees and strive to provide fair, honest and equal treatment with a commitment to training, education, and opportunity for advancement in a safe and secure environment.
At The Energy Cooperative, we take pride in offering competitive benefits and want our employees to have what they need to be their best.
Here's a glimpse of the programs we offer our employees:
Medical, Dental and Vision Insurance
Life and Accidental Death & Dismemberment Insurance
Supplemental Life Insurance Programs for Employee, Spouse and Children
Disability Insurance
Flexible Spending Account (FSA)
Paid Time-Off (PTO)
Paid Holidays
Traditional 401(k) and Roth 401(k)
Retirement Pension Plan
Education Assistance
Employee Assistance Program
We are currently looking to fill the position of
Dispatcher Trainee
based at our Hebron, OH Service Center. This is a non-exempt, technical position within the bargaining unit responsible for monitoring and controlling gas system pressures and flow rates via a SCADA system. This position also provides direction to field personnel on dispatching of emergency calls, service outages, and utility locates. Progression is required to attain Lead Dispatcher status from Dispatcher Trainee as outlined in the Agreement with International Union of Operating Engineers Local 18-S.
Nature and Scope of Position (Essential Duties and Responsibilities):
Monitor system flow rates and pressures via SCADA system and other software, make adjustments to meet demand requirements and maintain system pressures, and balance system supply in accordance with provided gas plan.
Assign and dispatch crews to service outages via Outage Management System to ensure safe and efficient service restoration.
Document operational information in MS Access database, communicate with and/or dispatch personnel over company-wide radio or mobile phone regarding abnormal operating conditions, readings, information, service outages, etc.
Answer telephone calls both during and after regular business hours that may be related to emergency situations, service outages, after hour customer inquiries, etc. Monitor building security after regular business hours.
Enter data and generate reports in MS Excel that summarizes various supply sources and delivery points throughout the system.
Investigate Ohio 811 facility locate requests and dispatch to the appropriate field personnel for identification.
Ability to learn and retain knowledge of Pipeline and Hazardous Materials Safety Administration's (PHMSA) Control Room Management regulations and follow departmental procedures and company Operations & Maintenance (O&M) manual for compliance purposes.
As part of a 24-7 staffed department, this position requires an individual to work rotating shifts, including nights, weekends, and holidays. Overtime and short-notice changes to the regular work schedule may occur in order to maintain adequate staffing and compliance with PHMSA regulations.
Perform related work as required and other duties as may be assigned provided the work and duties coincide with employee's qualifications.
Reporting Relations and Supervisory Responsibilities:
Directly reports to Control Center Manager. Maintains internal relations with all business units including field office personnel. Maintains external relations with Cooperative Response Center (CRC), Ohio 811, local fire and police departments, 911 call centers, members and consumers, and the general public. No direct supervisory responsibilities.
Qualifications: To perform this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made.
Education and Experience: Associate degree in a technical field or equivalent work experience within the natural gas or pipeline industry is preferred. Must have experience with computers and Microsoft Office software. Basic understanding of natural gas transmission and distribution systems is a plus.
Certificates, Licenses, and Training: Valid State of Ohio driver's license along with a good driving record. Attend industry training, short courses and seminars as requested. Must pass and maintain training associated with Department of Transportation's (DOT) Operator Qualification program and PHMSA's Control Room Management regulations.
Language Skills: Possess strong oral and written communication skills and effectively communicate information to others, as needed. Prepare and interpret a variety of business materials to both internal and external sources.
Other Skills and Abilities: Performs well under stress, when confronted with emergency, critical, or unusual situations. Displays high standards of ethical conduct and is widely trusted and is viewed as a direct and truthful person. Maintains sensitive information with a high level of confidentiality. Ability to think critically, make successful generalizations, evaluations, or decisions based on sensory or judgmental criteria. Ability to multitask, often changing from one task to another of a different nature, without loss of efficiency or composure. Requires minimal supervision.
Physical Demands and Work Environment: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in an inside office environment where climate and noise levels are controlled. No known hazards exist. The physical demands of this position include frequent sitting, standing, talking, hearing, visual ability and mental and emotional demands.
This position is subject to pre-employment physical and substance abuse testing and is subject to random testing in accordance with the Cooperative's substance abuse policy.
Rotating shifts. Nights, weekends, and holidays required.
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