Old National Bank jobs in Kalamazoo, MI

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Old National's Legal and Government Relations Department is seeking an attorney with strong academic credentials and appropriate experience, capable of providing legal advice and support to our Commercial, Community, and Consumer lending lines of business as well as our Special Assets department. This attorney will have a broad practice range within the Bank but will primarily focus on providing day-to-day support for the Bank's lending teams, both Commercial and Consumer, and support for the Bank's Special Assets team, and will serve as a trusted, valued and strategic legal partner and advisor to the Bank's business teams. We are an in-office working environment. The members of our Legal and Government Relations Department currently work in our Chicago, Evansville, Grand Rapids, and Minneapolis/St. Paul markets. This position will be located in one of the offices within our footprint. Salary Range The salary range for this position is $150,000 - $205,000 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Qualifications and Education Requirements Minimum of 10 years' experience practicing law full-time working in a legal department of a medium or large financial institution, or with a major law firm with substantive experience during that time serving financial institutions. Admitted to practice, and in good standing with the bar of one of the states in our footprint, with preference given to Illinois, Indiana or Minnesota, or qualified to be registered to practice as in-house counsel in the applicable state. Ability to apply sound legal analysis and practical business judgment to legal matters. Ability to consult with and advise Bank management at all levels. Strong written, oral and interpersonal communication skills. Ability to deliver timely, high quality work product. Ability to work within a team environment. Desired Experience Knowledge of federal and applicable state banking laws and regulations relating to lending and special assets. Understanding of commercial and consumer loan documentation, including lien perfection across various collateral types, third-party agreements, loan pool purchases, due diligence, real estate and secured transactions law, and title insurance. Experience with loan workouts, foreclosures, receiverships, and bankruptcies. Experience with complex lending transactions, tax credits, bond transactions, and loan syndications. Ability to find efficiencies through form agreements and processes. Ability to effectively communicate legal advice and engage with lines of business consistent with the Bank's culture and business strategy. Essential Duties and Responsibilities Include: Provide legal support for Commercial and Consumer lending teams, including conducting legal research and advising on loan structures, documentation, procedures, lien perfection and third-party agreements. Provide legal support for commercial deposit products, including treasury management products and deposit account control agreements. Provide legal support and advice for the Special Assets team regarding loan workout matters, including conducting legal research, loan documentation review, drafting forbearance agreements, loan modification documents, demand/default letters, and managing outside counsel relationships. Coordinate and work on various bank legal projects as determined by senior legal leadership. Manage outside counsel relationships as needed. Manage paralegals and other staff as needed. Support other areas of the Bank as needed or requested. Old National is proud to be an equal opportunity employer. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by our Director of Talent Acquisition to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Handles telephone calls providing outstanding customer service. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Bank products and services, and up sells and cross-sells other products based on the customer's needs. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Handles customer calls in a professional, courteous manner. + Provides accurate information to the customer. Explains products and policies so the customer can understand. + Handles some complex customer inquiries in areas of expertise. + Makes every effort possible to answer the customer's question or solve the problem during the call, without transferring the customer to another employee or department. When follow-up is required, doing so within the timeframe committed to the customer. + Wherever possible help educate and convert the customer to a different or an additional self-service channel available. + Consistently offer more cost effective service channels. + Follows departmental policies and procedures, particularly in regards to customer confidentiality + Accurately enters or confirms customer information into various systems; initiates and/or completes proper request forms in assisting customers. + Effectively uses computer systems for tracking, information gathering, and/or troubleshooting. + Suggest improvements and changes to processes and policies to improve productivity or customer satisfaction. + Perform any other duties assigned. + Continually learning and developing knowledge of Bank products and services. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school education or equivalent. + Must be able to perform data entry and basic computer skills. + Be able to understand and respond to customer inquiries in one or multiple product categories. + Excellent customer service skills and the ability to articulate and explain information clearly. + Previous customer service or call center experience preferred. + Excellent telephone communication skills are essential. + Must be able and willing to learn about Bank products and services. + Good problem solving skills. Consumer Contact Center Professional I At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Grand Rapids, Michigan 49546 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The CRA Compliance Reporting Analyst is responsible for supporting the Bank's Community Reinvestment Act (CRA) program through data analysis, reporting, and documentation. This role plays a key part in ensuring the Bank meets regulatory requirements by maintaining accurate CRA data, preparing reports, and supporting internal and external CRA-related audits and examinations. The analyst will collaborate with internal stakeholders to ensure timely and accurate CRA performance tracking and reporting. Salary Range The annual salary range for this position is $51,700.00 - $101,500.00. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities * Maintain and manage CRA-related data systems and tools to ensure accurate tracking of community development lending, investments, and services. * Prepare and distribute recurring CRA performance reports for internal stakeholders, including senior leadership and governance committees. * Support the development, tracking, and reporting of Community Growth Plan (CGP) objectives by analyzing performance data, drafting periodic updates, and collaborating with stakeholders. * Assist in the preparation of regulatory reports and public file disclosures in accordance with CRA requirements. * Support the CRA Compliance Manager in responding to examiner and auditor requests during CRA evaluations. * Conduct peer analysis and benchmarking using CRA data tools and public data sources. * Collaborate with business units to validate CRA-eligible activities and ensure proper documentation is retained. * Monitor and communicate changes in CRA regulatory requirements that may impact reporting or data collection. * Assist in the development and delivery of CRA-related training materials focused on data integrity and reporting. * Serve as a back-up to assist CRA Compliance Analysts with completing community development lending, investment, and service reviews as needed. Key Competencies for Position Analytical Thinking: Ability to analyze complex data sets, identify trends, and present findings in a clear and actionable format. Attention to Detail: Ensures accuracy in data entry, reporting, and documentation to support CRA compliance. Communication: Effectively communicates technical and regulatory information to both technical and non-technical audiences. Collaboration: Works closely with CRA Compliance Manager, CRA Compliance Analysts, and business line partners to support CRA goals. Technical Proficiency: Proficient in Microsoft Excel and other data tools; experience with CRA software platforms (RATA Comply, Kadince) Qualifications and Education Requirements * Bachelor's degree in Business, Finance, Economics, or related field. * 3+ years of experience in CRA compliance, regulatory reporting, or financial services analytics. * Technical knowledge of CRA banking laws, regulations and regulatory expectations and the ability to accurately evaluate CRA eligibility for bank activities. * General analytical and technical skills, including the ability to use CRA analytical tools, reporting tools and systems to evaluate CRA performance. Intermediate to advanced Microsoft Office skills, particularly Excel. * Excellent written and verbal communication skills. * General working knowledge of banking products and services covered by CRA and CRA related investment vehicles. * A solid understanding of FFIEC large bank examinations and CRA regulatory expectations. * Willingness to travel up to 10% to visit staff and stakeholders in other locations. Key Measures of Success/Key Deliverables: * Timely and accurate CRA performance reporting. * Positive feedback from internal stakeholders on data quality and reporting support. * Demonstrated understanding of CRA requirements and ability to apply them to reporting processes. * Achievement of the Bank's desired CRA performance rating and positive examiner feedback on the overall CRA program. * Proactive communication of regulatory changes and ability to implement those changes in a timely manner. * Ability to complete tasks independently and collaborate with team members on various projects and initiatives. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations. This position is located in a bilingual area and Spanish is often used within the banking center and would be preferred. Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities Develop and grow client and prospective client relationships * Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives. * Cross sells products and services and refers to business product partners to ensure client needs are met. * Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.) Achieve Sales and Service Targets * Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls. * Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs. * Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance. Operations Oversight * Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc. * Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience. * Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position Culture Leadership: * Communication - applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences. * Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals/objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals. Execution Leadership: * Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets. * Problem Resolution/Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement. Client Leadership: * Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; examines implications of decisions and actions from the perspective of the client before acting. Key Measures of Success/Key Deliverables * Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc. * Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment. * Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts. Position Levels There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market. Relationship Banker * Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training. * Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles. Qualifications and Education Requirements * High School diploma or GED Equivalent * Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus) * Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered. Relationship Banker II * Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered. * Demonstrates consultative sales skills and strong service levels to build and deepen client relationships. * Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles. * May manage an assigned client portfolio to handle all consumer banking relationship needs. * Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations. * Completes Relationship Banker Development Program to demonstrate advanced proficiency in role. Qualifications and Education Requirements * High School diploma or GED Equivalent * Minimum one year relationship-based client consultation and/or consultative sales experience * Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending * Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under moderate supervision the Financial Guidance Counselor provides assistance, counsels, and guides the customer in order to achieve work out alternatives based upon customer's circumstances while complying with all investor, company, federal and insurer guidelines. Responsible for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Pursue communication with defaulted customers utilizing manual or automated dialing to obtain payment commitments designed to find a mutually beneficial resolution for delinquency Assist in identifying, negotiating. and pursuing the appropriate loss mitigation option to best maximize customer satisfaction and investor return by offering alternative financial solutions Provide proper and timely responses to customer correspondence in compliance with company, state and federal guidelines Record all customer communication efforts via the internal system of record ensuring that all accounts are called and noted accurately Display effective time management skills to enhance productivity while using multiple system platforms to identify, evaluate, and resolve reasons for delinquency Pursue resolution on referrals of non-delinquent customers who request alternatives to allow ownership retention Overcome objections and employ conflict management strategies in order to handle escalated situations, while staying in compliance with the Fifth Third Quality Assurance Procedure and providing outstanding customer service Multi-task and work independently in a fast-paced environment while reviewing metrics and evaluating performance SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High School Diploma or equivalent required. Minimum one-year collection experience, including knowledge of basic default timelines/procedures. Knowledge of bank-owned, investor and insurer guidelines for consumer lending. Excellent written and verbal communication, comprehension, listening and negotiation skills. Ability to meet deadlines and work independently with medium level of supervision. Strong analytical, problem solving and mathematical skills to be used in financial counseling, evaluation, and interpretation of complex information. Financial Guidance Counselor At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Grand Rapids, Michigan 49546 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in understanding and educating customers on consumer deposit products. Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhering to all operational, security, risk and regulatory policies and procedures. Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. Other duties as assigned. Basic Qualifications: High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree. Preferred Qualifications: 1 year or more in customer service in banking, financial services or goal driven retail sales. Cash handling skills. Comfort with technology such as mobile services and online banking services. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Regional Manager has full responsibility and accountability for the sales and service productivity, operations and customer experience of a group of Financial Center and/or Bank Mart locations. The Regional Manager will engage a group of Financial Center and/or Bank Mart locations to promote business growth through the development of deposits, assets, fee-based services and the development and retention of new and existing consumer and business customers. The Regional Manager is accountable to regularly evaluate employee performance, provide challenging opportunities that enhance career growth, develop the appropriate talent pool to ensure there is adequate staffing and succession planning and reward employees for their accomplishments. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Sales/Goals Function: + Manage the sales function for assigned region and coach team members, setting the example and tone for a strong sales environment that is collaborative. + Consistently coach to and lead the defined sales and service processes for a region using consultative sales skills and appropriate tools to encourage the teams to proactively identify the financial needs of customers or prospects and recommend the appropriate solutions to meet those needs. + Ensure that there is consistent communication regarding individual, job family and Financial Center goals and each staff member is held accountable for his/her results. + Review and evaluate regular reports of branch activities, including staffing, loans, deposits, overdrafts, charge-offs, and audits to meet regional profit and performance objectives. + Participate in the overall profit operation of the bank through the setting and attaining of a profit plan and control of operating expenses. + Evaluate potential prospects in the region and notify the Financial Center Manager and/or commercial sales representative of opportunities for business development. + Assist Financial Centers with loan process, evaluating applications and approving or rejecting according to assigned authority. + Actively participate in community activities to develop and grow relationships to further benefit the communities we serve. + Maintain a position of trust and responsibility by following our Core Values and keeping all customer business confidential. + Develop and maintain collaborative relationships with supporting business partners in order to present a holistic approach to assessing the financial needs of customers. + Inspect pertinent documentation and reporting necessary to effectively manage the region including but not limited to household reports, financial center p/l's, financial needs assessments (FNA), credit queue's and all dashboards. + Respond to all customer inquiries and service issues in a timely manner; generally within 24 hours. + Manager/HR Function: + Understand the staffing model and utilize the appropriate tools to ensure the region adheres to the appropriate Financial Center staffing model. + Establish and facilitate regular sales and staff meetings, promoting participation of all Financial Center Managers and Business Partners, when appropriate. + Ensure staff receives proper training to demonstrate ability to sell, cross-sell and/or refer as appropriate to reach individual/team sales productivity goals. + Ensure that bank policies and standard operating procedures are consistently and uniformly applied by all Financial Center Managers. + Identify questionable actions, operational inefficiencies, and problems and follows through with resolution. + Resolve staffing problems, working with the assigned human resources partners to ensure resolution within established procedures and guidelines. + Take timely, appropriate action for non-performance and enlist management/business partner involvement as necessary. + Create a culture that attracts, retains, and develops a team that values varied perspectives, fosters belonging, and encourages active participation. . + Actively recruit talent within market place as successors for open positions as they arise. + Ensure new employees are on-boarded in a timely and practical manner and have including but not limited to receiving on-boarding materials and assigned mentors. + Provide rewards/recognition for accomplishments in a timely manner. + Ensure the staff's continuous education of policies and procedures to adhere to compliance requirements. + Provide employees with timely, candid and constructive feedback. + Assist in the development of employees by providing opportunities to enhance employee knowledge and growth. + Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times. + Receive and act on regular updates on the security controls in place to protect the bank assets against criminal, fraud and unnecessary risk or exposure and take necessary steps to ensure compliance within work area by all team members and business partners. + Utilize the operations policies and procedures to provide a quality experience for Fifth Third consumer and commercial customers. + Maintain a position of trust and responsibility by keeping all customer business confidential. SUPERVISORY RESPONSIBILITES: Provides employees timely, candid and constructive feedback; assisting in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments. Assist in the development of appropriate talent pool to ensure adequate bench strength and succession planning. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site(mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. + Work involves contact with the public, necessitating the ability to present a professional image. + Work requires the ability to properly read and write well enough to communicate in both oral and written form. + Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions, usually acquired with at least five years of retail banking management experience. + Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. + Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. #LI-AN1 Retail Regional Manager At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Grand Rapids, Michigan 49503 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are seeking a Mortgage Loan Originator with a strong sales orientation. The Mortgage Loan Originator is responsible for establishing relationships with other Old National Bankers in the market to source clients. Additionally, responsible for establishing relationships with outside centers of influence to source new clients. The ideal candidate will have banking experience to draw on which will enable success through our training program. Old National Bank's Mortgage Department is the place to be for the sales-oriented lender. We handle in-house servicing of all conventional and portfolio loans. We offer a wide array of Portfolio Products including Jumbo Loans; One-time Close Construction and Professional Program. Old National offers mortgage products that professionals such as physicians, dentists, optometrists and professors desire as well as multiple product offerings for Conventional, FHA, VA, USDA. Additionally, we offer IN Housing, KY Housing, HOP, and MCC. We provide an aggressive compensation plan and in-house operational teams for processing, underwriting and closing. Salary Range The salary range for this position is $0.00 - $60,000 base/plus commission per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Responsibilities: * Generate new business opportunities through established realtor and customer relationships. * Proactively engage and partner with assigned banking centers to expand business. * Provide professional counsel to clients to understand the benefits of Old National Bank's products and services. * Engage with the customer throughout the loan application, approval and closing process. * Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered. Qualifications: * 3-5 years of proven Mortgage Loan Origination capability required * 2+ years of bank/financial services industry experience is essential. * Must be a self-starter who is organized. * Detail oriented is helpful. * Must be able to work independently without direct supervision. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities. * Team and Product Line Leadership: Leads large-scale teams and/or multiple product lines within the Consumer Lending Collections function, with accountability for operational, vendor, customer, and financial risk management. * Portfolio and Budget Management: Oversees the management of delinquency portfolios and departmental expense budgets to ensure financial discipline and performance. * Operational Oversight: Oversees daily operations, productivity metrics, dialing strategies, scheduling, quality assurance, while ensuring compliance and operational excellence. * Operational Excellence and Compliance: Drives operational excellence by managing risk, optimizing productivity, and identifying strategic opportunities for improvement. Ensures compliance with evolving regulatory requirements and internal policies. * Complex Process Management: Manages complex operational processes such as SCRA, Probate, Bankruptcy, Offsets, Loss Mitigation, Modification Programs, and Litigation, ensuring accuracy and consistency in execution. * Process Improvement Implementation: Implements process and procedural updates to maintain compliance and operational efficiency across all teams and functions. * Issue Management Leadership: Leads issue management efforts by assessing severity, assigning ownership, and driving resolution with transparency and urgency. * Stakeholder Relationship Management: Establishes and maintains strong working relationships with internal partners across Business Controls, IT, Legal, Compliance, Product, Operations Support, Risk, and Finance, as well as external vendors and stakeholders. * Strategic Initiative Execution: Partners with Risk Strategy and business support teams to execute strategic initiatives that enhance customer experience, reduce losses, manage expenses, and mitigate risk. * Workforce Management: Collaborates with campus management, IT Risk, and technical support teams to manage a geographically dispersed workforce across in-office, hybrid, and remote environments. * Leadership Delegation: Acts as a delegate for the Director of Consumer Lending Collections in various forums and serves as interim leader when required, ensuring continuity of leadership and strategic direction. * Risk Issue Resolution: Ensures timely and effective resolution of issues that pose risk to the Bank, maintaining a culture of accountability and responsiveness. * Regulatory Monitoring and Communication: Monitors changes in state and federal laws, implements necessary updates, and enhances communication effectiveness through cross-departmental coordination. * Regulatory Compliance: Ensures compliance with all regulations related to collections and customer communications, and maintains accurate, up-to-date procedures that govern operations. * Vendor Oversight: Provides daily oversight of offshore vendor operations, drives performance, and identifies process improvements while ensuring compliance with policies and procedures. * Vendor Relationship Management: Manages all vendor relationships, including performance tracking, risk assessments, and due diligence, in collaboration with internal stakeholders. * Contractual Compliance: Collaborates with IT to ensure vendor performance aligns with contractual obligations, including Letters of Engagement and Service Level Agreements. * Offshore Team Support: Supports the design, delivery, and communication of departmental changes for offshore teams, ensuring staffing alignment and adherence to budget. * Training Program Oversight: Oversees the development, enhancement, and sustainability of onboarding and continuing education programs for new and existing staff. * Talent Management: Demonstrates leadership by hiring top talent, setting goals, developing staff, managing performance and compensation decisions, promoting teamwork, and addressing disciplinary matters as needed. * Customer Experience Enhancement: Leverages customer sentiment and complaint data to enhance customer experience and streamline operational processes for greater efficiency. * Loss Mitigation Strategy: Minimizes financial loss and maximize recoveries by leading high-performing teams and vendors, adapting strategies to meet evolving Bancorp and customer needs. * Supervisory Responsibilities: Responsible for providing employees timely, candid, and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM REQUIREMENTS: This position requires an experienced level of proficiency. We require a Bachelor's Degree or equivalent experience, along with 10 or more years in financial services, customer services, and consumer collections. This role also requires 5 or more years of management experience. REQUIRED SKILLS: Qualified candidates will possess a degree of proficiency (typically from 10 or more years of work or practical experience), in: * Negotiation and Collaboration Skills: Ability to negotiate and collaborate with others. * Executive Interaction Ability: Ability to interact with Bancorp senior management. * Regulatory Communication Skills: Ability to effectively communicate with regulators. * Interpersonal and Analytical Skills: Strong interpersonal, communication and analytical skills. * Change Leadership: Innovative thinker that can drive change throughout the organization. Please refer to the "Skills for Success" section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess a degree of proficiency (typically from 10 years of work or practical experience), across a suite of skills including, but not limited to: * Forecasting Experience: Proven ability relative to forecasting delinquency, losses, and expenses. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you. Collections Sr Department Leader At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Responsible for developing client relationships by providing clients with friendly service and meeting service needs by conducting transactions and uncovering other opportunities to promote additional services. ESSENTIAL REQUIREMENTS * Processes financial transactions for clients accurately and efficiently. * Identifies client needs, promotes products and services and refers clients to the appropriate business partner if needed. * Builds client loyalty; establishes client relationships, including addressing each client by name. * Consistently delivers exceptional customer service to each and every client. * Balances cash drawer and completes end of day work. * Ability to work with established policies, procedures and guidelines. * Participates in retail sales programs to help meet personal and banking center goals. * Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position. * Operational duties will also be shared with the branch team such as balancing the ATM, vault and end of day work. * Regular and predictable attendance is an essential requirement of the position. * Responsible for the completion of all compliance training related to the position. * Must understand all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS * Two (2) - four (4) years of retail banking experience preferred. * Cash handling experience preferred. * Balancing vault and ATM experience preferred. * Ability to respond and assist customers with inquiries and/or problem resolution. * Customer service and sales oriented. * Careful attention to detail and time management. * Good listening and verbal and communication skills. * Good PC skills. * Ability to cross-sell bank products and services. * Highly motivated. * Ability to work in a team atmosphere. * Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records. * Ability to handle multiple tasks in a fast-paced environment. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Ability to travel to all locations as needed for meetings, projects, training, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Independently support and maintain the Operational and Risk needs of the IRA/CD Operations Banking division, including the reconciliation, research and clearing of IRA/CDs and other internal accounts, verification of documentation for accuracy and related reporting information, various compliance functions. Perform other operational duties such as analysis of processes/trends, recommend process improvements and participation in the implementation of these improvements. This position is responsible for providing quality customer service for various types of inquiries, including complex regulation, IRS reporting questions or IRS documentation requirement questions from the contact center, financial centers, retail help desk and/or external customers. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: + Maintain an in-depth, working knowledge of all IRA/CD products and services as they relate to operational procedures, increased efficiencies and profitability within the banking center. + Research and clear CD and IRA entries and entries on other internal accounts. + Interact with Financial Centers regarding all IRA/CD Operations supported Operational and Risk Functions. + Review and validate all required IRS and state specific documentation and coding for all IRA/CD transactions is received and accurate for proper IRS reporting on customer accounts. Documentation includes W-8s, NC-4P, and W-4P. + Process complex IRA distributions, collecting customer information gathered by Financial Centers and completing transactions utilizing Raft in order to maintain IRS and Fifth Third compliance, legal and IRS standards. + Perform risk based transactions on behalf of the banking center (penalty exceptions, death payouts). + Research and coordinate support for complex Compliance and Documentation exceptions such as IRS Audit letters. + Work with Legal, Retail, Corporate Tax, Business Banking, Business Controls, and other lines of business on issues or processes that require additional processing. + Collaborate with management and IT for the recommendation and implementation of enhancements to include writing requirements, test plans and testing. + Process transactions as needed to perform department functions (i.e. customer adjustments, interest adjustments, closing or opening accounts in raft, etc.). + Perform miscellaneous maintenance functions as needed (i.e. removal of names upon death, DISC IRS updates (IRS Reporting), auto distributions, etc.). + Possess a solid understanding of IRS regulations related to information reporting and tax withholding, including requirements in accordance with IRC section 408 and the corresponding regulations and publications. + Perform IRS reissue and correction processing for IRA and CD transactions to include all types of 1099s and 5498s. + Facilitate or participate in assigned projects. Perform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + B achelor's Degree or equivalent work experience preferred. + Three (3) years related experience required, preferably in Retail or Operations. + Knowledge of retail policies, procedures and products. + Demonstrated ability to resolve operational issues. + Strong verbal and written communication skills. + Strong PC knowledge to include Word & Excel, and a working knowledge of the internal banking center systems, such as Raft, ACE, Mobius, IHUB, Branch Capture. Knowledge of frontier system is a plus. + Ability to handle multiple tasks and work well under pressure. + Need to have flexibility in scheduling. + Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. #LI-EG1 IRA/CD Operations Specialist II At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Grand Rapids, Michigan 49546 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. ABOUT THE ROLE: Provides leadership and strategic vision with overall responsibility for leading the Consumer Lending Collections department. Provides the strategic direction and oversight to ensure that Fifth Third Bank maintains a highly effective Consumer Lending Collections operation by maintaining industry best delinquency, credit loss results, customer satisfaction, and expense ratios. Evaluates the industry, market, and regulatory environment to anticipate changes and helps ensure appropriate alignment. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Please see below for specific responsibilities and requirements for this role. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities. * Department Leadership: Leads the Consumer Lending Collections department and oversees multiple product lines in business or function with material responsibility for associated operational, vendor, customer, and financial risks. * Portfolio and Budget Oversight: Oversees the management of large delinquency portfolios and the expense budget for the department. * Operational Management: Orchestrates daily operations, productivity metrics, dialing strategies, scheduling, quality assurance, while ensuring compliance and operational excellence. * Regulatory Compliance Monitoring: Monitors regulatory developments and ensures full compliance with all applicable laws and guidelines impacting collections. * Strategic Alignment: Aligns with Consumer LOB leadership to develop and achieve agreed upon delinquency and reduction of charge offs. * Process Improvement Implementation: Implements process and procedural updates to maintain compliance and operational efficiency across all teams and functions. * Cross-Functional Collaboration: Cultivates strong partnerships with Bancorp credit and risk management to provide feedback and maintain acceptable credit and operational risk with a customer centric approach. * Strategic Initiative Execution: Partners and works closely with Risk Strategy and business support team to drive the identification, development, testing, and execution of strategic initiatives that reduce losses, improve customer experience and effectively manages expenses, and/or reduces risk. * Forecasting Support: Provides delinquency trends, inputs, and outlook to the process for Bancorp forecasting credit losses. * Stakeholder Relationship Management: Establishes and maintains strong working relationships with internal partners across Business Controls, IT, Legal, Compliance, Product, Operations Support, Risk, and Finance, as well as external vendors and stakeholders. * Risk and Performance Management: Oversees risk management practices, drives operational performance, and identifies opportunities for continuous improvement and productivity enhancement. * Regulatory Awareness: Ensures awareness of evolving regulatory landscape and adherence to all laws and regulations impacting the business. * Issue Resolution: Resolves escalated issues with urgency and precision, ensuring customer satisfaction and operational integrity. * Vendor and Contract Negotiation: Negotiates contracts with service providers, outsource partners and loan charge-off sales. * Talent Strategy Leadership: Leads talent strategy by attracting, developing and retaining a high performing team. * Customer Experience Tools Development: Develops/maintains customer assistance tools, leveraging voice analytics, and tracking complaints to analyze/fix pain points. * Industry Engagement: Maintains contact with other lending institutions and industry associations to remain informed of trends and builds industry relations through networking * Supervisory Responsibilities: Responsible for providing employees with timely, candid, and constructive performance feedback, developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth, developing the appropriate talent pool to ensure adequate bench strength and succession; fostering a positive work environment and rewarding employees for accomplishments. MINIMUM REQUIREMENTS: This position requires an experienced level of proficiency. We require a Bachelor's degree in a related field or equivalent experience, along with 10 or more years in financial services, customer services, and consumer collections. This role also requires 8-10 years of mid to senior level management experience. REQUIRED SKILLS: Qualified candidates will possess a degree of proficiency (typically from 10+ or more years of work or practical experience), in: * Executive Communication and Influence: Must demonstrate the ability to communicate and influence Bancorp Senior and Executive level positions as well as build positive relationships with all divisions of the Bancorp. * Change Leadership: Strong change leadership skills and ability to innovate. * Regulatory Communication: Ability to communicate effectively and present to external regulators (OCC/CFPB). * Leadership and Analytical Skills: Leadership skills, initiative, detail oriented, strong analytical skills, and decision-making skills. * Interpersonal and Analytical Skills: Strong interpersonal, communication and analytical skills. * Organizational Change Management: Innovative thinker that can drive change throughout the organization. Please refer to the "Skills for Success" section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess a degree of proficiency (typically from 10+ years of work or practical experience), across a suite of skills including, but not limited to: * Forecasting Experience: Proven ability relative to forecasting delinquency, losses, and expenses. * Education: Master's in Business Administration or related field. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you. #LI-JO1 Director of Consumer Lending Collections At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

The Business Banking Underwriter IV is responsible for underwriting Business Banking loans to determine credit worthiness and compliance with Bank lending policy. Duties and Responsibilities: * Supports Business Banking production by maintaining an individual pipeline of work. * Reviews all financial and credit application information to make sound credit decisions. Loans would typically include those with most complex credit structures and customer exposure up to $10MM. * Utilizes single approval authority up to $4MM. * Appropriately assess risk profile of borrower. * Assist with training and mentoring new hires as well as providing support for the UWI, UW II & UW III job families as needed. * Tasks as needed to support the line of business and job family. * Act as primary back up for their manager as needed for team huddles & meetings. * Is positioned with knowledge and expertise to represent direct manager outside of function group as needed. * Collaborate with both credit and segment risk to meet or exceed department goals. * Performs other duties as assigned. Basic Qualifications: * Bachelor's degree * 7+years' experience with business or commercial underwriting in a centralized lending environment Preferred Qualifications: * Bachelor's degree in business related field * 3-4 years leadership / management experience * Ability to underwrite credit exposures in excess of $4MM. * Previous authority to underwrite and decision credits without additional signers. * Demonstrates confidence, assertiveness, professionalism, and ability to interact with all levels within the organization in a professional manner. * Proficient use of Microsoft Office and other internet resources * Excellence in customer service, highly motivated, focused and goal oriented. * Excellent written and verbal communication skills, including grammar and demeanor. * Strong organizational skills with attention to detail, planning and follow-up. * Ability to work independently on multiple tasks without compromising quality. * Ability to determine and make necessary changes without oversight within their functional team to better the unit as a whole. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Mortgage Closer. The Mortgage Closing Processors are responsible for providing excellent customer service to both our internal and external clients. Duties include, but are not limited to, efficient pipeline management, issuance of closing disclosures to Borrowers in accordance with TRID Regulatory and ONB guidelines, working closely with title companies to balance closing disclosures, delivery of the final closing documents and funding via wire transfers. Mortgage Closing Processors must be able to work in a fast-spaced environment and be able to pivot as needed to address closing problems or last-minute changes timely and professionally. Key Accountabilities Provide Exceptional Customer Service: Contact internal customers or other 3 rd parties as needed to resolve closing issues or discrepancies with clear and concise communication. Respond promptly and professionally to all internal and external customers Accuracy and Attention to Detail: Review all documentation in the file for accuracy. Request updated documentation as needed. Accurate preparation of the initial and final closing disclosure to include balancing the closing disclosure with the title company. Accurate preparation of closing documents in accordance with loan product requirements, established compliance and regulatory guidelines and internal policies and procedures. Manage last minute closing changes or problems timely, accurately and professionally. Exceptional Pipeline Management and Organizational Skills: Effectively manage pipeline to ensure initial closing disclosures, redisclosures and final closing documents are delivered within established SLA's and regulatory timing requirements. Organization in this role is critical to ensure closing documents and wire funds are delivered timely to title companies and attorneys to avoid closing delays. Key Competencies for Position Make Decisions & Solve Problems: Take ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborate and seek to understand the root causes of problems. Evaluate the implications of new information or events and recommend solutions using decisions that are sound based on what is known at the time. Take action that is consistent with available facts, constraints and probable consequence. Promote Change: Actively seeks information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Delight Clients: Passionately serve internal/external clients with excellence. Maintain a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understand data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurture client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Lead Inclusively: Seek diverse relationships to learn more about people from other cultures and backgrounds. Gather information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences). Advocate for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses. Develops Talent: You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles. Qualifications and Education Requirements High School Diploma or GED 1-3 years first lien mortgage experience with first lien mortgage loan closing experience preferred Operate standard office equipment Ability to multi-task and work in a fast-paced environment while maintaining a positive attitude Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are currently seeking to fill a Community Banking Market Manager position. This position serves as Team Leader, Coach and Sales Leader for their own Banking Center and a number of additional banking centers in a localized area. They are responsible for the oversight of their banking center managers in an assigned market for the administration and efficient operation of those assigned banking centers. These areas include profit and loss; management of consultative sales processes; client experience oversight; compliance with all operational, legal, and regulatory requirements; team member development including hiring, training, and ongoing performance management; and acquiring, strengthening, and retaining client relationships. The Community Banking Market Manager has individual responsibilities for direct client sales and service including account opening, loan applications, service inquiries and transaction processing as needed. They have individual sales goals as well as the responsibility for maximizing the sales and profitability of the entire banking center. Salary Range The salary range for this position is $81,700 - $165,100 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Key Accountabilities Banking Center Profitability and Oversight Assist the Community Banking Executive in establishing, monitoring, and evaluating banking center and individual sales and service goals. Conduct regular meetings with banking center staff to build product knowledge, review goals and expectations, recognize areas of success and opportunities for development; share corporate marketing campaign and supporting materials, and proactively introduce all servicing channels to consumer and business clients. Participate and encourage attendance in local community events and activities to activate partnerships within the area, through volunteerism of team members and corporate financial support. Client Centric Sales Approach Build banking center team focused on a consultative sales approach, uncovering needs of clients, and providing education and advice regarding the products and services available to meet the clients needs. This includes hiring, training, mentoring, and developing team members to create a proficient team with loan and deposit knowledge. Leads banking team in educating clients of all consumer and small business loan and deposit products and services; promotes line of business resources through joint calling efforts including mortgage, investments, wealth management, private banking, commercial, treasury management and merchant processing; as well as the wide range of banking channels available to clients, including emerging technology and digital solutions to enhance the client experience Proactively coaches to ensure adherence to all regulatory requirements and guidelines, ethical standards and encourages sharing of best practices and effective sales techniques and tools Operational Excellence Staff to company benchmarks, ensuring all service standards are met or exceeded; respond to client inquiries in alignment with company policies, procedures, and standards; plan and assign banking center staffing to ensure optimal client service. Manages the Market Service Leader to ensure appropriate oversight of banking center operations including compliance with bank policies, procedures and audit standards, compliance with legal and regulatory requirements, compliance with security practices/procedures and oversight of security equipment Manage and support banking center managers within the area, including training, staffing, performance management, salary administration and discipline Key Competencies for Position Execution Leadership: Communicates goals, tracks progress against key goals/metrics, effectively utilizing diverse talent and resources to achieve goals. Empowers team members and holds them accountable based on appropriate level of authority; manages progress effectively and takes appropriate measures to address performance issues. Seeks to identify what caused the issue, consults with lines of business and subject matter experts, as appropriate, to determine the best solution and acts within approved policies, procedures, and established guidelines. Client Leadership: Client Experience - Fosters a culture that enables others to deliver an exceptional client experience, anticipates, escalates and/or takes action when work processes, procedures, or policy implementation issues may affect the client, always working to resolve issues and design solutions with a clear picture of the client in mind. Seeks information about the client/client's business to develop sound solutions to meet each client's needs, following through on client commitments despite time pressures or obstacles; follows up to ensure the client is satisfied. Culture Leadership: Is accessible, approachable, and helpful to others, builds relationships, establishes trust, credibility, and respect with others through a track record of delivering on commitments, inspires team members to demonstrate our culture and core values, coaching and developing team members to act honestly and ethically in all efforts. People Leadership: Actively seeks to attract the best talent and to develop team members' effectiveness in their current and future roles, encourages and values diversity. Gives, receives, and asks for feedback, creates a supportive, encouraging environment which empowers team members to stretch beyond what they thought they could do, while holding team members accountable for goals and deliverables. Qualifications and Education Requirements Education: Bachelor's Degree in business related field preferred or equivalent work experience 4+ years banking experience with 2+ years consumer lending experience 2+ years of supervisory experience, preferably in the banking or retail industry Licenses/Certifications: must be eligible to register with the National Mortgage Licensing System and Registry (NMLS) Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Resolution Specialist performs a variety of high-profile tasks under moderate supervision from the Customer Solutions Leadership. Multiple products are considered, and multiple systems are utilized. Responsibilities include follow-up on issues with internal LOBs and customers to ensure issue SLAs are met within guidelines set by regulatory agencies and 5/3 senior leadership. The Specialist ensures that departmental, legal, and regulatory guidelines are met. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Acts as a customer advocate to Resolve complex issues that require multi-product and Regulatory knowledge of general banking as well as customer solutions specific processes. + Utilizes customer service and customer solutions knowledge skill sets that cover the spectrum of the LOB. + Facilitates account resolution with internal and external stakeholders by utilizing all bank systems to facilitate comprehensive reviews. + Documents the problem resolution process for each account assigned to their workflow. + Identifies trends negatively impacting customer experience and Reports them to the proper channels for analysis. + Assess and process Cease & Desist requests from clients and determine appropriate handling. + Assess and process Attorney Representation/Power of Attorney notification to ensure compliance with FDCPA guidelines and state law. + Ensures completion of all projects and/or additional assignments assigned to them. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school diploma, College degree preferred but not required. + Minimum two-year customer service or collection experience, or equivalent banking experience in a business-related function. + Knowledgeable of banking regulations and how they apply to problem resolution. + Working knowledge of banking products, policies, systems, and operating procedures. + Proficient oral, written, and intrapersonal communication skills + Excellent conflict management skills + Proficient with computer systems and keyboarding / data entry skills with moderate speed and accuracy + Strong experience with Microsoft office products, such as Word, Excel, PowerPoint, and Outlook + Ability to Manage multiple tasks, shifting priorities and work well under pressure. #LI-EG1 Resolution Specialist M-F 8am-5pm At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Grand Rapids, Michigan 49546 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $18.75/Hr. - $42.25/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Treasury Management Analyst (TMA) that will be partnered with the Treasury Management Consultant (TMC) and focused on developing strategies for revenue growth, client retention, and client experience. The TMA will assist and provide focus on new and cross-sell opportunities, supporting all activities from sales through implementation, ongoing client relationship management, and contribute to the attainment of established TM revenue goals (both individual and team). Key Accountabilities Partner with assigned TM Consultants in all aspects of the sales process Proficiency in knowledge of all TM solutions and their benefits to our clients Must be able to persuasively communicate ONB's value-add proposition to both internal and external clients to influence the outcome within the sales process. Engagement and involvement in client call preparation, business process reviews (BPRs), proposal generation, presentations, relationship reviews, client, and industry trend analysis, working capital analysis and interpretation, and pricing proformas. Monitor and drive portfolio growth by reviewing key financial indicators and monthly trends. Identify solutions that will improve revenue recognition through new, cross-sell, and price rationalization opportunities. Will serve as quality control of current client charges to identify and resolve revenue leakage. Responsible for outbound client contact on various initiatives of the TM division as required from time-to-time such as service change communication (pricing event), annual due diligence events, etc. Analyze client's financials and industry to provide the relationship team insight regarding the client/prospect Cash Flow/Cash Conversion Cycle to help develop the Relationship Strategy Responsible for submitting all forms and information required to set-up and onboard TM products/services. Assist with all pricing functions such as new pricing requests, exception pricing, pricing inspections, pricing documentation and annual pricing reviews. Coordinate the appropriate implementation resources and assists with the implementation meetings (internal/external) Manage Annual TM Review - prepare Review docs, schedule review, complete follow-up tasks. May conduct TM Review individually. Work jointly with cross-functional team and assist in overall solution development and value proposition. Review and analyze existing portfolio of assigned TMCs for revenue enhancement opportunities. Proactively identify and communicate new, cross-sell and price rationalization opportunities w/TM Consultants and/or directly w/the client as appropriate to drive portfolio growth. Research, identify and resolve missing revenue situations. Assist with all pricing functions such as new pricing requests, exception pricing, pricing inspections, pricing documentation and annual pricing reviews. Ensure complete client satisfaction through proactive partnership and providing timely responses to requests. Work collaboratively w/front-end and back-end partners to ensure excellent service and/or product implementation for new/existing client requests. Coordinate and participate with TMC client events to drive pipeline and sales (Round Tables, Lunch & Learns, Receptions) Periodic travel required for training, internal and external sales meetings. Other duties as requested. Key Competencies for Position Compelling Communication - Openly and effectively communicates with others: Effectively and transparently shares information and ideas with others Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain Unites others towards common goal Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction Develops Talent - Strengthen your abilities for today and beyond: You Own You - you own your development and career Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs Continuously develops self for current and future roles Makes Decisions & Solves Problems - Seeks deeper understanding and acts: Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency Collaborates and seeks to understand the root causes of problems Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time Takes action that is consistent with available facts, constraints and probable consequence Delights Clients - Continuously seeks and applies knowledge leading a best-in-class client experience: Passionately serves internal/external clients with excellence Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value Qualifications and Education Requirements BS/BA degree in Business/Finance or equivalent education & experience Comprehensive knowledge of Treasury Management products and services An understanding of the TM sales process; sales, implementation & service functions Ability to work under minimal supervision, and work well under pressure. Critical thinking and project management experience. Initiative and ability to work independently while solving problems and managing multiple tasks. Strong organizational, analytical and communications skills. Ability to effectively communicate internally and externally. Ability to cope with complexity, uncertainty, and adapt to new and different circumstances, including collaborating with team members and partners with different work styles. Advanced proficiency in Microsoft Word, Excel, PowerPoint, and unique TM solution-based systems Demonstrated willingness to learn, implement feedback, and take action. Ability to develop strong working relationships with clients and associates. Demonstrated client service experience required (phone and face-to-face) Possesses knowledge and understanding of numerous Treasury Management products in conjunction with Bank's Risk and Compliance environment. Preferred Qualifications: Certified Treasury Professional Designation (CTP) Accredited ACH Professional Designation (AAP) 2-5 year's banking experience 1 year TM Operations, Training, and/or Implementation Experience 2 years sales experience; interest in consultant career path Ability to interpret and analyze Financial Statements TM Analyst roles may vary - this position may be filled at a different level depending on the candidate's qualifications and relevant experience. Factors may include but are not limited to: Number of years of progressive or multi-faceted Treasury Management or Sales experience with TM support, TM sales, and/or Commercial, Wealth or Community Bank support or sales Depth and breadth in successful experience with providing high quality customer service by responding to telephone and email inquiries, other requests and resolving problems for both internal bank partners and/or external Commercial (including Treasury Management), Wealth or Community Bank clients Excels and demonstrates effective time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service Possesses thorough working knowledge of concepts, practices, policies and procedures of ONB banking products and services (or other prior financial institution or related industry) Utilizes and relies on demonstrated knowledge and/or proficiency products, services, rates, terms, fees, applicable regulations and systems and procedures Effectively ensures that each ONB client or interment partner has appropriate support focused on increasing product penetration and gaining customer longevity which is demonstrated by consistently going above and beyond to keep our clients at the center Confidence and proven success in making decisions/resolving (complex or unique) situations as matters may be escalated Traveling to and presenting/actively engaging at client sites Aptitude to assist in the training of new team members within and outside of Treasury Management (or within Commercial, Wealth or Community Banking) TMA Levels Skill Level Level I (silent I) Basic TM & Sales Experience, Guidance Required Level 2 (II) Moderate TM & Sales Experience, Minimum Guidance Required Level 3 (III) In depth TM & Sales Experience, Works independently & acts as a resource Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. ABOUT THE ROLE: The Senior Estate Settlement Officer serves as a senior subject matter expert in the administration and settlement of complex decedent estates and trusts. This role requires advanced expertise in estate planning documents, probate procedures, tax implications, and fiduciary responsibilities. The Senior Officer leads estate strategy, manages high-value and sensitive relationships, and oversees complex legal and tax matters. This role also provides leadership and mentorship to Estate Settlement Officers and Associates, ensuring consistency, quality, and adherence to fiduciary standards across the team. YOUR RESPONSIBILITIES: Strategic Estate Administration & Planning: * Lead the interpretation and execution of complex estate planning documents, including multi-generational trusts, family partnerships, and charitable structures. * Oversee asset analysis and administration to ensure liquidity, tax efficiency, and proper allocation of income, expenses, and liabilities. * Guide estate planning decisions through review of tax filings, asset valuations, and legal documentation. Client Engagement & Relationship Management: * Serve as primary fiduciary contact for high-net-worth beneficiaries, family offices, attorneys, and tax professionals. * Manage sensitive family dynamics and complex relationships with discretion and empathy. * Partner with internal teams (WMAs, STAs, SIAs, UAs) to deliver coordinated and proactive client service. Legal, Tax & Compliance Oversight: * Direct probate proceedings, legal filings, and statutory deadlines for complex estates. * Oversee preparation and filing of federal and state estate tax returns; lead tax planning strategies across multiple tax years and jurisdictions. * Review and execute legal documents related to probate, litigation, and fiduciary accounting. Risk Management & Fiduciary Leadership: * Make high-level fiduciary decisions regarding distributions, reserves, and estate closure timing. * Identify and escalate complex risk, ethical, or discretionary matters; manage litigation in collaboration with counsel. * Serve as escalation point for fiduciary decisions made by Estate Officers and Associates. Operational Oversight & Team Leadership: * Lead estate tracking workflow and ensure completion of all required tasks across multiple estates. * Finalize estate settlement fees and ensure CRM reflects fee opportunities and billing accuracy. * Draft and review internal forms and correspondence; oversee document handling and execution. * Hire, manage, and evaluate external vendors; provide oversight and guidance to Estate Settlement Officers and Associates. MINIMUM REQUIREMENTS: * Bachelor's degree required; advanced degree or professional designation (e.g., JD, CPA, CTFA) preferred. * Minimum 8-10 years of experience in fiduciary administration, estate settlement, or related legal/tax advisory roles. * Proven experience managing complex estates and high-net-worth client relationships. REQUIRED SKILLS: Qualified candidates will possess an advanced degree of proficiency (typically from 7 years of work or practical experience), in: * Advanced Estate Planning Expertise: Deep knowledge of estate planning structures, probate law, and fiduciary principles to guide complex administration. * Strategic Thinking & Analysis: Ability to assess legal, financial, and tax implications across multi-faceted estate structures. * Executive Communication: Skilled in navigating sensitive conversations and delivering clear, confident guidance to clients and advisors. * Leadership & Mentorship: Experience guiding junior team members and fostering a culture of fiduciary excellence. * Technical Proficiency: Advanced use of Microsoft Office Suite and internal platforms such as CRM, ShareFile, and estate workflow tools. Please refer to the "Skills for Success" section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess an advanced degree of proficiency across a suite of skills including, but not limited to: * Client Service Excellence: Ability to deliver high-touch service to sophisticated clients with discretion and responsiveness. * Team Leadership & Oversight: Proven ability to lead and mentor Estate Settlement Officers and Associates. * Fiduciary Judgment: Confidence in making complex fiduciary decisions and navigating risk with sound judgment. * Compliance & Risk Awareness: Deep understanding of legal and regulatory frameworks with a proactive approach to risk mitigation. * Operational Mastery: Ability to manage multiple estates, vendors, and internal systems with precision and efficiency. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you. Senior Estate Settlement Officer Total Base Pay Range 94,500.00 - 203,200.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45242 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Old National's Legal and Government Relations Department is seeking an attorney with strong academic credentials and appropriate experience, capable of providing legal advice and support to our Commercial, Community, and Consumer lending lines of business as well as our Special Assets department. This attorney will have a broad practice range within the Bank but will primarily focus on providing day-to-day support for the Bank's lending teams, both Commercial and Consumer, and support for the Bank's Special Assets team, and will serve as a trusted, valued and strategic legal partner and advisor to the Bank's business teams. We are an in-office working environment. The members of our Legal and Government Relations Department currently work in our Chicago, Evansville, Grand Rapids, and Minneapolis/St. Paul markets. This position will be located in one of the offices within our footprint. Salary Range The salary range for this position is $150,000 - $205,000 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Qualifications and Education Requirements Minimum of 10 years' experience practicing law full-time working in a legal department of a medium or large financial institution, or with a major law firm with substantive experience during that time serving financial institutions. Admitted to practice, and in good standing with the bar of one of the states in our footprint, with preference given to Illinois, Indiana or Minnesota, or qualified to be registered to practice as in-house counsel in the applicable state. Ability to apply sound legal analysis and practical business judgment to legal matters. Ability to consult with and advise Bank management at all levels. Strong written, oral and interpersonal communication skills. Ability to deliver timely, high quality work product. Ability to work within a team environment. Desired Experience Knowledge of federal and applicable state banking laws and regulations relating to lending and special assets. Understanding of commercial and consumer loan documentation, including lien perfection across various collateral types, third-party agreements, loan pool purchases, due diligence, real estate and secured transactions law, and title insurance. Experience with loan workouts, foreclosures, receiverships, and bankruptcies. Experience with complex lending transactions, tax credits, bond transactions, and loan syndications. Ability to find efficiencies through form agreements and processes. Ability to effectively communicate legal advice and engage with lines of business consistent with the Bank's culture and business strategy. Essential Duties and Responsibilities Include: Provide legal support for Commercial and Consumer lending teams, including conducting legal research and advising on loan structures, documentation, procedures, lien perfection and third-party agreements. Provide legal support for commercial deposit products, including treasury management products and deposit account control agreements. Provide legal support and advice for the Special Assets team regarding loan workout matters, including conducting legal research, loan documentation review, drafting forbearance agreements, loan modification documents, demand/default letters, and managing outside counsel relationships. Coordinate and work on various bank legal projects as determined by senior legal leadership. Manage outside counsel relationships as needed. Manage paralegals and other staff as needed. Support other areas of the Bank as needed or requested. Old National is proud to be an equal opportunity employer. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by our Director of Talent Acquisition to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National. Join our team!