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Requirements Manager jobs at Old National Bank

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  • Manager - Jira Align

    CME Group 4.4company rating

    Chicago, IL jobs

    Business Office Manager- Jira Align About the Role: This role requires a highly experienced Jira Align Administrator to play a pivotal role in our ongoing transition to the Product Operating Model and implementation of Lean Portfolio Management. This role will be instrumental in ensuring the successful implementation, configuration, and ongoing support of Jira Align and related tools, empowering our agile teams to effectively manage their work by providing data-driven insights to support strategic decision-making. Responsibilities: * Collaborate with Portfolio and Enterprise operations teams to identify opportunities and define requirements for tools like Enterprise Insights and Focus, enhancing transparency and data availability. * Develop and implement strategies for the adoption and effective use of these tools, aligning with our Product Operating Model (POM) and agile methodologies. * Partner with the Lean Agile Center of Excellence, Portfolio Ops Managers, Portfolio Managers and other stakeholders to deliver robust tooling solutions that support Lean Portfolio Management (LPM). * Lead the customization of existing tools and develop innovative solutions for use of these tools in Portfolio Management. * Manage and troubleshoot data synchronization between various tools, including Jira and Jira Align. * Help in user creation, permission management, and team setup. * Provide timely support to users through Jira Align support channels. * Develop user guides and documentation to facilitate user adoption. * Collaborate with the reporting team to create reports and dashboards that complement Jira Align and provide broader insights. * Contribute to the development of a Jira Align adoption roadmap, prioritizing functionality rollouts. * Champion SAFe Agile standards and adherence to process guidelines. Qualifications: * 10+ years of experience in Jira administration, with extensive Jira Align administration experience being essential. * Proven experience using Jira for sprint management. * A passion for results-oriented, value-driven cultures. * Strong leadership skills with the ability to influence and achieve results through others. * Excellent written and verbal communication skills. * Superior interpersonal skills, including stakeholder management and the ability to present to senior leadership, including C-suite executives. * Highly detail-oriented with the ability to multitask in a fast-paced environment. * Strong business acumen, including the ability to analyze trends and budgets. * Customer-focused with a strong service orientation. * Advanced analytical and problem-solving skills. * Extensive experience managing complex, cross-organizational programs. * Proven ability to track progress, identify process gaps, recommend controls, and communicate effectively with business leaders. * Experience managing multiple priorities independently and within a team environment. * Advanced skills in consultation, conflict resolution, negotiation, and facilitation. * Knowledge of Scaled Agile Framework (SAFe) and Lean Portfolio Management (LPM). * Experience with portfolio tools such as Apptio Cost Transparency, Looker, Alfabet, and financial modeling tools is a plus. * Bachelor's degree in Business Administration, Finance, Computer Science, or a related field, or equivalent experience. * 10+ years of progressively responsible experience requiring advanced critical thinking, analytical, and problem-solving skills. Financial/trading industry experience is a plus. CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $122,300-$203,900. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents. CME Group: Where Futures are Made CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
    $122.3k-203.9k yearly 60d+ ago
  • Remarketing Manager

    21St. Mortgage 3.2company rating

    Knoxville, TN jobs

    The position will be responsible for a territory in and/or around the Southeast. Candidate must reside in the Southeast. Responsibilities will include completing new inspections, re-inspections, inventory management, managing refurbishment of homes, making marketing decisions that will minimize losses to 21st Mortgage, working with contractors and movers to have homes picked up and refurbed within 21st guidelines, completing inspections for the Legal, Servicing, Credit, and Insurance departments. THIS POSITION REQUIRES OVERNIGHT TRAVEL. Strong communication and negotiating skills required. Must be able to analyze details, report exceptions and take corrective action. Good managerial skills as well as good computer skills are necessary. INDIVIDUAL SHOULD BE STRONGLY SELF-MOTIVATED and WILLING TO WORK LONG HOURS. *College preferred. High School Diploma or equivalent is minimum requirement. Business Unit - 21st Mortgage 21st Mortgage Privacy Policy
    $74k-108k yearly est. Auto-Apply 44d ago
  • Manager

    Alpha Financial Markets Consulting 4.3company rating

    Geneva, IL jobs

    Alpha Financial Markets Consulting (Alpha) is a leading global consultancy to the financial services industry. Founded in 2003, we have worked for over 20 years to bring together specialist, sector-focused strategy, management consulting and technology expertise to support the entire client transformation lifecycle. Having partnered with more than 1,200 clients worldwide across the asset and wealth management, alternatives and insurance industries, Alpha is truly a trusted advisor for complex change programmes. We now have over 1,180 consultants working with clients across North America, the UK, Europe, Middle East and APAC. In 2024, in recognition of our successful track record and strong growth prospects, Alpha was acquired by Bridgepoint, one of the world's leading quoted private asset growth investors. Our people are at the heart of everything we do. We are delighted that many of our team have built long and fulfilling careers with us, many staying over a decade. We believe this is because Alpha offers a genuinely rewarding place to work: a meritocratic environment where your career can flourish, and a welcoming culture where you can be yourself, connect with others and thrive. As we look to the future, we're excited to be looking for new Alpha colleagues - individuals who are collaborative, innovative and ambitious. We hope you will join us and help shape the next chapter of our growth journey. Why join Alpha? Established yet entrepreneurial - with over 20 years of success and a proven record on the London Stock Exchange, Alpha offers the stability of an established consultancy with the energy of a fast-growth business. Backed by Bridgepoint - as part of one of the world's leading growth investors, Alpha benefits from strategic investment that fuels innovation, expansion and new offerings - creating even more opportunity for our people. Exposure to senior leadership - whether you are in an internal or a client facing role, you will have the opportunity to work with and learn from the best of the best - high performers at the top of their game. Learning and growth opportunities - we run tailored training to help you be successful, provide you excellent mentorship, and offer up to 5 days paid training time per year. Perhaps the best training though is the experience on the job - as everyone at Alpha has high responsibility and autonomy, you can develop your skillsets quickly. Performance-driven culture with real impact - advancement at Alpha is based on impact and capability, not tenure or quotas. You'll have autonomy and see the tangible difference your ideas and decisions make. Role Responsibilities: Based in Switzerland, you will carry out consulting engagements or manage projects for prestigious clients, leaders in Asset Management (Asset Managers, Private Banks, Investor Services Providers) in areas including: Strategy M&A Integration Review of Operating Models Evolution of Organisations Digital Transformation Operational Benchmarking Change Management We offer you the opportunity to embark on an exciting career: Delivering interesting assignments in an international environment (international assignments and teams, possibility of exchanges with other offices of the group) Working with high potential employees in a dynamic environment Putting your ideas into practice alongside the team and on client projects Taking ownership early on in your career - including possible ownership of deliverables or work streams within a project Developing know-how recognised by the major players in the financial industry and participation in the growth of the leader in Asset Management consulting Staying abreast of current business and industry trends relevant to the client's business You will also participate in the development of the firm's practices (such as Operations or Investments) and various business management areas (e.g.: Marketing or Recruitment) Role Requirements (Skills, Experience and Qualifications): At least 4 years of proven experience in the consulting or projects gained within a leading financial institution or consulting firm Significant experience within ‘blue-chip' Financial Services organisations, preferably Asset or Wealth Managers Experience of projects engaged on Target Operating Model, business processes and/or IT solutions in some of the following areas: Distribution, CRM, Portfolio management & Risk management, Middle & Back Office processes and outsourcing An understanding of market trends, drivers and outlook of the Asset and Wealth Management market First-class communication, presentation and problem-solving skills with an excellent command of Microsoft Office Basic knowledge of client relationship development and business development, for example writing proposals for new projects Stakeholder management and influencing skills - with both clients and colleagues Superb interpersonal skills with the ability to mentor, coach, and lead junior team members Focus on team achievement, not just individual goals Strong academic background from a top-ranking business school or engineering school Fluency in French and English is required Eligible to work in Switzerland Sharing Success: Allowing our people to share in our growth journey is a highly valued component of the business and here are a few ways that we do this: Competitive base salary Share of the profits of the business as a % of base salary: Each year the company distributes among its staff up to 30% of the profits measured through EBITDA. 27 days' holiday additional to public holidays Pension scheme including cover for disability and death benefits Accident and illness insurance Laptop and mobile phone Comprehensive training and development programmes Our Commitment to Inclusion At Alpha, diversity, equity and inclusion are critical to our success. Our priorities show a focus on fostering an inclusive, equitable workplace where individuals are treated fairly regardless of gender or background. We welcome applications from disabled people and are committed to making our recruitment process and workplace accessible and inclusive for everyone. --- Please be aware that we may hold information for up to 3 years from the close of the recruitment process to allow us to review your suitability for current and future job opportunities with Alpha, your data may also be shared with relevant third party providers as and when required as part of the assessment process. Full details around what data we hold, why we hold it and for how long are available in our recruitment privacy statement (************************************** If you have any questions, or would like us to delete your data, please contact us by email at privacy@alphafmc.com.
    $69k-113k yearly est. Auto-Apply 60d+ ago
  • Manager, IP Dispute Resolution (Financial Expert Practice)

    Ocean Tomo 3.7company rating

    Chicago, IL jobs

    Ocean Tomo offers an entrepreneurial environment where you will work at the intersection of financial theory and cutting-edge technology. We value creativity, curiosity and problem solving. We require flexibility, dedication and initiative. In return, we provide exceptional opportunities. We are often asked to apply advanced financial and economic principles to assist in the evaluation of emerging technologies or technology-rich corporations. As a Manager in Intellectual Property Dispute Resolution in our Financial Experts practice, you will focus on the daily management of litigation engagements. Some of the responsibilities include meeting with clients and/or counsel to collect information for the creation of reports and financial analyses/models, analyzing and critiquing opposing parties' claims, managing Analysts and working closely with the Managing Directors of the firm. Responsibilities: Creating complex financial models on client businesses and products Writing reports, presentations and other materials Daily management of engagements including meetings with clients and counsel Critiquing opposing parties' claims Directing analyst efforts in preparing models, reports and research and other activities on the engagement Synthesizing financial, marketing and other documents Managing small to medium sized projects independently Training of analysts on technical concepts Assisting with practice development efforts of the Directors and Managing Directors Playing a supporting role in identifying and exploring new business opportunities Requirements: Bachelors or Masters concentrating in finance, accounting, business or economics from a highly regarded program 4 plus years of litigation consulting or intellectual property valuation experience CPA/CFA preferred High degree of professionalism, integrity and flexibility Excellent oral and written communication skills Great attitude and client presence Experience managing team members Solid analytical skills, and the ability to work well in a team environment are essential Proficiency with MS Word and Excel Superior attention to detail Established in 2003, Ocean Tomo, LLC provides Financial Expert, Management Consulting, and Advisory services related to intellectual property (IP) and other intangible assets; corporate accounting investigations; regulatory and reporting obligations; solvency and restructuring; and contractual or competition disputes. Intangible assets comprise 90 percent of business value but are also subject to significant impairment due to enterprise and regulatory compliance risk. Ocean Tomo assists clients - corporations, law firms, governments, and institutional investors - in realizing Intellectual Capital Equity value broadly defined. As a team, we are: Innovative: Offering state of the art and proprietary services within each business we operate. Client Focused: Responding and providing a level of service exceeding expectations. Quality Obsessed: Managing all work products to a zero-error tolerance. Profit Centric: Seeking to maximize profits to our employees and investors over strategies focused on growth. Team Oriented: Working together to serve clients and build a unified firm regardless of office locale or primary practice responsibility. Inclusive: Ocean Tomo welcomes everyone, recognizing diversity as an asset for ourselves and our clients. Why Work for Us? We are an organization built upon the concept of the "team." Our culture and our work set us apart. Our people make all the difference. In addition to excellent employee benefits, some of our innovative benefits include: Hybrid work environment Incentive equity program Annual bonus plan Full reimbursement for industry exams and review courses (CPA, CFA, etc.) Partial tuition reimbursement Unlimited paid time off and paid holidays Applicants MUST submit resumes at ********************************** Local candidates preferred. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Ocean Tomo, LLC and Veris Consulting, LLC are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $99k-145k yearly est. 60d+ ago
  • Manager, FCSO TM Tuning & Optimisation

    Standard Chartered 4.8company rating

    Indiana jobs

    Apply now Work Type: Hybrid Working Employment Type: Permanent Job Description: * The role of a Manager on the FCSO TM Tuning and Optimisation team is that of an individual contributor and involves working with three facets - 1. Working with large volumes of confidential and regulated data associated with customer's financial transactions 2. Development of scripts and routines using new age programming languages and working of the Oracle / Hive environments to work with large volumes of structured and unstructured data 3. Apply analytical / statistical / quantitative models on data to identify anomalies and patterns which help in providing insight on the AML behaviour associated with customers and the transactions conducted by them. The role is a global role that cuts across geographies and products of the Bank which are subjected to AML monitoring. Business * Analyse comprehensive impact of financial crime related regulatory matters on the relevant business area and its operations. * Ensure that key changes (to laws, rules, regulations) are communicated and cascaded (in region/country), in coordination with group communications. * Regularly engage with business stakeholders to understand their requirements, and address their concerns. * For technical roles, write production quality code. Adhere to the best practices in coding like following PEP-8 standards, writing unit tests, etc. Processes * Perform statistical threshold tuning / retuning for detection scenarios and risk indicators across products such as CASA, Trade, Credit Cards, Financing Securities Services and Financial Markets - Third Party Payments * Detect customer behavioural patterns and Perform segmentation of customers as per the Global Segmentation Model in force at SCB * Perform reconciliation of detection scenarios and risk indicators across products such as CASA, Trade, Credit Cards, Financing Securities Services and Financial Markets - Third Party Payments * Perform Adhoc / Bespoke Analysis (Impact Assessments) based on requests from Country FCC stakeholders within the group / regions / country and FCC / FCSO teams * Perform Qualitative analysis on the productivity of production tuned thresholds and feedback the learning into future tuning processes, improve efficiency and effectiveness of the tuning outcome. Key Responsibilities People & Talent * Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. * Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Risk Management * Understand technical aspects of systems relevant to CDD, Client Risk Assessments, AML Monitoring and Case Management * Apply risk and data analytic tools/techniques to optimise and tune relevant detection scenarios, and screening and monitoring systems. * Review and assess existing system and controls relevant to FCC to ascertain operational performance and effectiveness. * Align/support with the alignment of relevant systems and controls to industry best practice and close out any compliance gaps. * Apply Group and FCC policies and processes (AML Monitoring) to manage risks. * Ensure that detection scenarios that are developed and deployed are fit-for-purpose Governance * Attend relevant team and leadership meetings * Ensure tracking and remediation of surveillance and investigations related regulatory findings * Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * Staff from teams within FCSO and FCC * Staff from Country / Regional FCSO / FCC teams * Staff from Risk, Compliance and Technology teams Other Responsibilities * Embed Here for good and Group's brand and values in team * Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Skills and Experience Domain Skills * Must be a quick learner, willing to learn any technology that might be required to complete the task * Exposure and experience to monitoring systems such as DETICA and MANTAS * Knowledge/Experience with Big data tools like Hadoop, Spark, etc. * Knowledge/Experience in Machine learning algorithms/systems. * Certification from the ACAMS - Association of Certified Anti-Money Laundering Specialists or equivalent Analytics / Statistics / Quantitative Skills * Strong analytical and problem-solving expertise * Good communication and documentation skills * Excellent collaborative and team building skills and a desire to work as a part of a high functioning team of financial intelligence specialists. * Experience in statistical modelling, and analysis using techniques such as regression analysis, multivariate analysis, factor analysis, and clustering Technical Skills * Good problem solving abilities, ability to work independently and proactively and possess good communication skills. * Eager and enthusiastic to learn new technologies and frameworks. * Profieciency and hands on experience of any of the programming solutions including SAS, SQL, R, Python, PySpark, HQL etc. * Good knowledge of relational databases like Oracle, SQL Server, MySQL, DB2 and HaaS (Hadoop) with experience with SQL / HQL scripting * Experience with web based application development, familiarity with HTML, CSS, JavaScript frameworks like Angular JS and web frameworks such as Django or Flask * Exposure to Unix / Linux Systems * Familiarity with basic software development productivity tools like Git, Jira, Confluence etc. Qualifications * Education Post graduate degree in data science / aiml / mathematics / or * Graduate degree in engineering from a reputed institution * Membership Active acams / ica / cfe added advantage * Certifications Must to have ai or ml, data science certification. Acams / ica / cfe added advantage. * Languages English Experience: * Upto 4-7 years in the area of analytics and AI/ML modeling using statistical tools and packages * Any experience in Banking and Financial Crime and Compliance would be an added advantage * Experience in analytical reporting and present statistically derived data in user understandable formats. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $71k-108k yearly est. 17d ago
  • Manager, FCSO TM & Fraud - Tuning

    Standard Chartered 4.8company rating

    Indiana jobs

    Apply now Work Type: Hybrid Working Employment Type: Permanent Job Description: * The role of a Senior Specialist on the FCSO TM & Fraud -Tuning team is that of an individual contributor and involves working with three facets - 1. Working with large volumes of confidential and regulated data associated with customer's financial transactions 2. Development of scripts and routines using new age programming languages and working of the Oracle / Hive environments to work with large volumes of structured and unstructured data 3. Apply analytical / statistical / quantitative models on data to identify anomalies and patterns which help in providing insight on the AML behaviour associated with customers and the transactions conducted by them. The role is a global role that cuts across geographies and products of the Bank which are subjected to AML monitoring Key Responsibilities Business * Analyse comprehensive impact of financial crime related regulatory matters on the relevant business area and its operations. * Ensure that key changes (to laws, rules, regulations) are communicated and cascaded (in region/country), in coordination with group communications. * Regularly engage with business stakeholders to understand their requirements, and address their concerns. * For technical roles, write production quality code. Adhere to the best practices in coding like following PEP-8 standards, writing unit tests, etc. Processes * Perform threshold tuning / retuning for detection scenarios and risk indicators across products such as CASA, Trade, Credit Cards, Financing Securities Services and Financial Markets - Third Party Payments * Perform segmentation of customers as per the Global Segmentation Model in force at SCB * Perform reconciliation of detection scenarios and risk indicators across products such as such as CASA, Trade, Credit Cards, Financing Securities Services and Financial Markets - Third Party Payments * Perform Adhoc / Bespoke Analysis (Impact Assessments) based on requests from Country FCC stakeholders within the group / regions / country and FCC / FCSO teams People & Talent * Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. * Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Risk Management * Understand technical aspects of systems relevant to CDD, Client Risk Assessments, AML Monitoring and Case Management * Apply risk and data analytic tools/techniques to optimise and tune relevant detection scenarios, and screening and monitoring systems. * Review and assess existing system and controls relevant to FCC to ascertain operational performance and effectiveness. * Align/support with the alignment of relevant systems and controls to industry best practice and close out any compliance gaps. * Apply Group and FCC policies and processes (AML Monitoring) to manage risks. * Ensure that detection scenarios that are developed and deployed are fit-for-purpose Governance * Attend relevant team and leadership meetings * Ensure tracking and remediation of surveillance and investigations related regulatory findings * Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * Staff from teams within FCSO and FCC * Staff from Country / Regional FCSO / FCC teams * Staff from Risk, Compliance and Technology teams Other Responsibilities * Embed Here for good and Group's brand and values in team * Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Qualifications Educations * Post Graduate degree in Management/Statistics/Mathematics/ OR * Graduate degree in Engineering from a reputed institution Membership * Active ACAMS / ICA / CFE preferred Certifications * ACAMS / ICA / CFE Languages * English Experience: * Upto 3-5 years in the area of analytics and modeling using statistical tools and packages * Any experience in Banking and Financial Crime and Compliance would be an added advantage Skills and Experience Domain Skills * Must be a quick learner, willing to learn any technology that might be required to complete the task * Exposure and experience to monitoring systems such as DETICA and MANTAS * Knowledge/Experience with Big data tools like Hadoop, Spark, etc. * Knowledge/Experience in Machine learning algorithms/systems. * Certification from the ACAMS - Association of Certified Anti-Money Laundering Specialists or equivalent Analytics / Statistics / Quantitative Skills * Strong analytical and problem-solving expertise * Good communication and documentation skills * Excellent collaborative and team building skills and a desire to work as a part of a high functioning team of financial intelligence specialists. * Experience in statistical modelling, and analysis using techniques such as regression analysis, multivariate analysis, factor analysis, and clustering Technical Skills * Good problem solving abilities, ability to work independently and proactively and possess good communication skills. * Eager and enthusiastic to learn new technologies and frameworks. * Profieciency and hands on experience of any of the programming solutions including SAS, SQL, R, Python, PySpark, HQL etc. * Good knowledge of relational databases like Oracle, SQL Server, MySQL, DB2 and HaaS (Hadoop) with experience with SQL / HQL scripting * Experience with web based application development, familiarity with HTML, CSS, JavaScript frameworks like Angular JS and web frameworks such as Django or Flask * Exposure to Unix / Linux Systems * Familiarity with basic software development productivity tools like Git, Jira, Confluence etc. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $71k-108k yearly est. 12d ago
  • Manager, FCSO - SPOT Screening

    Standard Chartered 4.8company rating

    Indiana jobs

    Apply now Work Type: Hybrid Working Employment Type: Permanent Job Description: Key Responsibilities Strategy * Exhibit qualities which demonstrate the group's strategy. * To treat Customer's with Human touch and understand the importance at every business stage and inculcate this aspect in reporting Staff. * To support strategic intent, on the growth of business, cross functional advantage and work on cost efficiency. Business * To establish and maintain excellent working relationship with the customers to ensure prompt and effective responses to the various business requirements, queries and requests from them. * To be aware of the business targets and ensure compliance. * To devote special care for the Trade Transaction Owner Clients and ensure service delivery as agreed. * To own the business transactions of Clients and ensure completion at all levels/stages on a sustained basis. Processes * To ensure that all transactions are accurately checked, processed and released in compliance with statutory regulatory and internal operational instructions. * To effectively monitor and ensure deals are being released as per the Departmental Operating Instructions manual, customer's instructions and within the timeliness and accuracy standards specified. * To monitor and ensure transactions are handled with in the allocated approved limits at all times, on a continual basis, and this is reviewed periodically. * Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time. * Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. People & Talent * To ensure Staff in the team are being utilized to their optimum levels and derive maximum output. To ensure proper planning of Staffing for seamless service delivery. * To ensure planned leaves and enough back-ups created for seamless business delivery. * To ensure on-going training for Staff on the DOI, process upgrades and deputing them for product related trainings. * To ensure the motivation levels of the Staff is kept high always. * To encourage Staff to participate in C3, CSR activities. Risk Management* * Upholding the Values of the Group and Company at all times. * Compliance with all applicable Rules/ Regulations and Company and Group Policies. * To identify risk on a continual basis and derive mitigants on a sustained basis. Governance * Comply with Group Sanctions Policy and Procedures. * Comply with Local Sanctions Policy and Procedures, if any. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * To effectively manage key stakeholders, Country Offices, Regulators, Superiors, Peers, Subordinates. Other Responsibilities * Embed Here for good and Group's brand and values in FCSO [India / Executive Director, ED, FCSO Screening Product & List Management/ Utilities]; * Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; * Multiple functions (double hats); * [To encourage Continuous Improvement initiatives for simplifying of the processes, procedures applying LEAN techniques. Convert opportunities and derive/record tangible results. * To encourage standardization opportunities. * To actively participate in the C3 initiatives, lead by example to Staff. * To enthusiastically participate in the Quality initiatives of the organization and achieve expected results at work place. Qualifications Education * Bcom / MCom / MBA / BE with relevant experience of 7+ years Training * AML & Sanctions Training, yearly certification Languages * English Skills and Experience * Manage Projects * Compliance Policies and Standards * Compliance Advisory * Manage Change * Surveillance (including Screening and Monitoring) * Investigations * Compliance Risk Assessment About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $71k-108k yearly est. 11d ago
  • Mgr, Settlements

    Standard Chartered 4.8company rating

    Indiana jobs

    Apply now Work Type: Office Working Employment Type: Permanent Job Description: * To have a good knowledge about the product (Equities and Fixed income) and understand the Trade life cycle. Relevant experience is added advantage. * To ensure the trades are rematched in timely manner and status updated to client/Agent/Brokers within agreed timelines. * Ensure to inform clients/Brokers on the amendments required and follow up to get the same from client and brokers. * Ensure Maker/Checker controls are strictly adhered to and ensure to follow the activities checklist. * To identify and highlight the open risk areas in the process and highlight the same to management and work towards addressing the risk. * Review reconciliation breaks on a daily basis and ensure that long aged breaks are focussed and cleared in timely manner. * Support risk and audit related activities * Regular follow up with agents until trades gets settled in the market and relay the communication to client. Key Responsibilities * To have a good knowledge about the product (Equities and Fixed income) and understand the Trade life cycle. To have a good knowledge on Mutual fund order process. * To ensure the trades are prematched in timely manner and status updated to client/Agent/Brokers within agreed timelines. * Ensure to inform clients/Brokers on the amendments required and follow up to get the same from client and brokers. * Ensure Maker/Checker controls are strictly adhered to and ensure to follow the activities checklist. * To identify and highlight the open risk areas in the process and highlight the same to management and work towards addressing the risk. * High level team management. Ensure E2E BAU is completed by EOD. Any open/risk items to be mitigated accordingly. * Work with Projects and technology team to automate the manual process. * Stake holder management. Strategy Understand the Goals of the bank and work towards fulfilment. Business Knowledge of Custody operations, Mutual Fund, Securities Settlements, Financial Market Operations. Knowledge of Agent banking, Sub Custody operations and clearing will be an added advantage. Processes * Processing of Settlements transactions, Prematching of trades and Reporting of Trade Status, * To ensuring that the trades are sent to market within stipulated cut off time and to ensure funding/reaptriation of funds are done. * Checking of Funds and Holdings prior to settlements * In case of Failed trades, the same have been updated with the correct reasons * Ensure to book FX deal and confirm the rates to clients/Agents based on the SI from Clients/Agents. * Contractual Settlements processing * Ensure the open items in Suspense/Nostro/Stock reconcilations are properly remideated. * BAU escalation handling * Process improvement People & Talent * Possess ability to understand the work plans and organizes their own work effectively * Able to identify sudden changes at a transactional level * Raises issues when they see the task is at risk * Completes work as assigned * Team management. Risk Management * Understands what the various risks are at transaction level and some of the mandatory actions that need to be performed. * Escalates issues to senior management within parameters of role * Describes and understands the operations risk * Awareness on transactional level fraud. Governance Awareness of Group policies and procedures. Understand risk mitigation. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. * Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Country/RM/Brokers/Clients. Qualifications * 10 or more years of experience in Operations/Finance. Experience in Mutual fund/Settlement operations is required. * Undergraduate degree is must. Post graduate Degree is added advantage. * Good communication skills in English. * Proficient in basic match and analytical skill. * Team management and risk management skill required. Skills and Experience * Risk Management * Process Management * Foreign Exchange (FX) * Analytical Thinking * Products and Processes About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $71k-108k yearly est. 13d ago
  • Manager, FCSO TM & Fraud - Tuning

    Standard Chartered 4.8company rating

    Indiana jobs

    Apply now Work Type: Hybrid Working Employment Type: Permanent Job Description: * The role of a Manager on the FCSO TM & Fraud -Tuning team is that of an individual contributor and involves working with three facets - 1. Working with large volumes of confidential and regulated data associated with customer's financial transactions 2. Development of scripts and routines using new age programming languages and working of the Oracle / Hive environments to work with large volumes of structured and unstructured data 3. Apply analytical / statistical / quantitative models on data to identify anomalies and patterns which help in providing insight on the AML behaviour associated with customers and the transactions conducted by them. The role is a global role that cuts across geographies and products of the Bank which are subjected to AML monitoring. Business * Analyse comprehensive impact of financial crime related regulatory matters on the relevant business area and its operations. * Ensure that key changes (to laws, rules, regulations) are communicated and cascaded (in region/country), in coordination with group communications. * Regularly engage with business stakeholders to understand their requirements, and address their concerns. * For technical roles, write production quality code. Adhere to the best practices in coding like following PEP-8 standards, writing unit tests, etc. . Processes * Perform threshold tuning / retuning for detection scenarios and risk indicators across products such as CASA, Trade, Credit Cards, Financing Securities Services and Financial Markets - Third Party Payments * Perform segmentation of customers as per the Global Segmentation Model in force at SCB * Perform reconciliation of detection scenarios and risk indicators across products such as such as CASA, Trade, Credit Cards, Financing Securities Services and Financial Markets - Third Party Payments * Perform Adhoc / Bespoke Analysis (Impact Assessments) based on requests from Country FCC stakeholders within the group / regions / country and FCC / FCSO teams People & Talent * Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. * Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Risk Management * Understand technical aspects of systems relevant to CDD, Client Risk Assessments, AML Monitoring and Case Management * Apply risk and data analytic tools/techniques to optimise and tune relevant detection scenarios, and screening and monitoring systems. * Review and assess existing system and controls relevant to FCC to ascertain operational performance and effectiveness. * Align/support with the alignment of relevant systems and controls to industry best practice and close out any compliance gaps. * Apply Group and FCC policies and processes (AML Monitoring) to manage risks. * Ensure that detection scenarios that are developed and deployed are fit-for-purpose Governance * Attend relevant team and leadership meetings * Ensure tracking and remediation of surveillance and investigations related regulatory findings * Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * Staff from teams within FCSO and FCC * Staff from Country / Regional FCSO / FCC teams * Staff from Risk, Compliance and Technology teams Other Responsibilities * • Embed Here for good and Group's brand and values in team * Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Skills and Experience Domain Skills * Must be a quick learner, willing to learn any technology that might be required to complete the task * Exposure and experience to monitoring systems such as DETICA and MANTAS * Knowledge/Experience with Big data tools like Hadoop, Spark, etc. * Knowledge/Experience in Machine learning algorithms/systems. * Certification from the ACAMS - Association of Certified Anti-Money Laundering Specialists or equivalent Analytics / Statistics / Quantitative Skills * Strong analytical and problem-solving expertise * Good communication and documentation skills * Excellent collaborative and team building skills and a desire to work as a part of a high functioning team of financial intelligence specialists. * Experience in statistical modelling, and analysis using techniques such as regression analysis, multivariate analysis, factor analysis, and clustering Technical Skills * Good problem solving abilities, ability to work independently and proactively and possess good communication skills. * Eager and enthusiastic to learn new technologies and frameworks. * Profieciency and hands on experience of any of the programming solutions including SAS, SQL, R, Python, PySpark, HQL etc. * Good knowledge of relational databases like Oracle, SQL Server, MySQL, DB2 and HaaS (Hadoop) with experience with SQL / HQL scripting * Experience with web based application development, familiarity with HTML, CSS, JavaScript frameworks like Angular JS and web frameworks such as Django or Flask * Exposure to Unix / Linux Systems * Familiarity with basic software development productivity tools like Git, Jira, Confluence etc. Qualifications * Education Post Graduate degree in Management/Statistics/Mathematics/ OR * Graduate degree in Engineering from a reputed institution * Membership active ACAMS / ICA / CFE preferred * Certifications ACAMS / ICA / CFE * Languages English * Upto 4-7 years in the area of analytics and modeling using statistical tools and packages * Any experience in Banking and Financial Crime and Compliance would be an added advantage * Experience in analytical reporting and present statistically derived data in user understandable formats. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $71k-108k yearly est. 20d ago
  • Manager, FTP Controllership

    Standard Chartered 4.8company rating

    Indiana jobs

    Apply now Work Type: Office Working Employment Type: Permanent Job Description: The Product Control GBS is accountable for delivery of the end-to-end product & valuation control functions in GBS and supervise different strategic initiatives for Treasury including FTP Controllership. We are seeking a dynamic and technically skilled professional to join our Treasury team. This role will play a pivotal part in expanding the Bank's FTP, C&O controllership capabilities, developing compliant and commercially effective strategies, and supporting IFRS 9 transition initiatives. The successful candidate will work on Treasury FTP Control & solution center of excellence for FTP, working closely with Technical Accounting, Treasury, Markets, IRRBB, Product Control, and other key stakeholders to deliver best-in-class accounting solutions across the Group Key Responsibilities Strategy * Responsible for the effective application of accounting and financial control policies and procedures for FTP. * Help business to ensure that specific financial risks inherent in the processes involving fund transfer pricing are identified, monitored, controlled, and mitigated in a timely manner by developing and maintaining a controllership function which meets the requirements of best practices in relation to FTP, C&O Controllership. Business * Support Global Head of FTP, Treasury CFO and Product Control to drive controllership. * PPS (product pricing sheet populated daily by FO) understand all changes particularly changes to All-in-LP rate by tenor, currency & product (CIB & WRB) Processes * Understand product profiling in countries and any changes to that composition i.e. Maturing vs. Non-Maturing products, LCR and NSFR profiling of products (FTP cohort rules) * System understanding of FTP curve set-up and changes there-on - own end/end controllership. * Exclusion and Inclusion criteria of FTP products - Centralise & standardise the process. * Governance on FTP adjustments in t-PACE - bring in controls to the process. * Develop and maintain appropriate policies and procedures which ensure the accounting, management and financial reporting integrity of the balance sheet and P&L. * Responsible for maintaining a robust control environment in respect of FTP controllership. People & Talent * Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks Risk Management * Managing Treasury FTP engagement with Global and Regional Regulators and Statutory and Internal Auditors supporting all FTP related queries, questionnaires, and audits. Governance * Spearhead and manage financial projects, ensuring they are delivered on time, within scope, and within budget. * Identify opportunities for process improvements and drive initiatives to enhance efficiency and effectiveness. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Lead to achieve the outcomes set out in the Bank's Conduct Principles. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * IRRBB, UK and regional * Regional Treasurer * Head and Directors, Treasury Market, Global * Technical Accountant team, Singapore * Valuation Control team, Singapore * Treasury COO team, Singapore, India * Treasury CFO team, Singapore * Product Control, India * Sabre Tech team, Singapore Qualifications * Bachelor's degree in Accounting, Finance, or a related field; a Master's degree or professional certification (e.g., CPA, CFA) is strongly preferred. * 6-8 years of experience in finance or accounting functions, with a strong preference for candidates with hedge accounting expertise. * Deep technical knowledge of hedge accounting frameworks (e.g., IAS 39) and practical experience in financial instrument valuation. * Demonstrated success in designing and executing hedge accounting strategies across multiple risk types. * Strong analytical mindset and problem-solving capabilities, with the ability to apply judgment in data-driven decisions. * Excellent communication and interpersonal skills, with the ability to effectively influence and collaborate across business, finance, and technical teams. * Familiarity with hedge accounting tools and financial systems (e.g., Sabre Cortex, Murex) is an advantage. Skills and Experience * Ability to engage and manage stakeholders in delivering objectives and outcomes * Strong excel and data analysis skills * Accounting knowledge and understanding of financial statements * Financial Market and product knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $71k-108k yearly est. 24d ago
  • Manager - Falcon Rule Coding

    Standard Chartered 4.8company rating

    Indiana jobs

    Apply now Work Type: Office Working Employment Type: Permanent This position will ensure that the management of Fraud risk is operating effectively and efficiently within Business RESPONSIBILITIES Strategy * Perform day to day data extraction activities based on business need. * Generate monthly/weekly/daily and ad-hoc MIS * Minimise Fraud losses by analysis of fraud trends & place the rules in Falcon on timely manner to mitigate Frauds * Manage stakeholder expectations * Liaison between analysts and stakeholders on business requirements * Involve in migration of activities * Understand Fraud Business and Fraud losses in order to provide inputs on the Strategy piece. * Minimise Fraud losses by analysis of fraud trends, MIS, reviews,reporting and compliance * Head Office Reporting and Stakeholder reporting for GBS supported countries * Participate in all meetings/discussions including monthly SRM calls organised by Country Stakeholders and provide necessary guidance/support * Regular and proactive fraud detection system parameter review/ management Business * Compliance with Group Policy and Standards, local laws and regulations and controls and procedures of the Bank * Participate in audit checks when required and ensure all observations are clear * Develop System tools and processes to keep the new fraud trends like skimming under control * Timely communication of key information and trends to the Top Management by way if generating and using detailed Fraud Control MIS. * To identify all service enhancements opportunities, develop and monitor operational plans to achieve them * Actively support implementation of key projects * Address all Adhoc's requirements (country stakeholders/Group/Internal) * Working knowledge in analysis and implementation of rules in Fraud detection systems (Falcon / Visa Risk manager etc.) * To ensure exceptions arising out of KCSA / CST checks are immediately rectified and preventive action put in place to prevent recurrence. Processes * Ensure that policies and processes are followed * Ensure reports are shared with country on timely manner. * Identify Cost Save Opportunities -through automation or otherwise. * Provide Operational Support to FRSC * Reporting of cases/ data to the Group Heads and Country Fraud Risk Managers * Generate Monthly Fraud Related Dashboards which goes to leadership for Review. * Timeliness and accuracy of reporting People & Talent * Lead through example and build the appropriate culture and values. Work in collaboration with Team and other required stakeholders as deem fit. * Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability. * Be a good Team player and support the team in case of any Adhoc's requirements/excessive volumes etc. Risk Management * Identify and share industry best practices and work with the businesses for their feasibility and implementation. * Ensure all FRM policies and procedures in the country comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures. * Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis * Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards as deem fit. Governance * Provide oversight across fraud risk management team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines * Embed the Group's values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employee's forms part of the culture. * Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews for the areas of work. * Adherence to confidentiality agreement always. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. * Lead to achieve the outcomes set out in the Bank's Conduct Principles Key Stakeholders * Country FRM, FRSC Operations, CST etc Qualification * Education Graduate/ Postgraduate * Certifications SAS Certified * Languages R, PYTHON will be added advantage Role Specific Technical Competencies * SAS certification * Analytics * MS Excel * MS Word * MS PowerPoint About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $71k-108k yearly est. 60d+ ago
  • Manager, People Insights

    Standard Chartered 4.8company rating

    Indiana jobs

    Apply now Work Type: Office Working Employment Type: Permanent At Standard Chartered Group Internal Audit (GIA) people are at the heart of everything we do and are a key factor of our success in meeting our objectives and delivering on our mandate. Standard Chartered GIA offers a truly global working environment where our people get to collaborate with diverse people across geographies and backgrounds. People who join us get to enjoy a learning culture that supports continuous development and provides access to a wide spectrum of career growth opportunities. We have relaunched our people strategy in 2024 to create world leading audit experience, to support the Bank's and GIA's vision we need valued, engaged, and motivated, qualified auditors and SME's who help us to be world leading audit team. This role is driven by the need of the organisation being a skills-based organisation. To manage the resourcing and quarterly scheduling of audit engagements across the Group Internal Audit and Investigations (GIAI) function. This role ensures alignment between audit requirements and internal resource availability, matching the right skills to the right audits to deliver an effective and efficient audit plan. You will work as part of the GIA People, Planning, Delivery, and Insight team under the COO group for internal audit. You will be involved in managing and providing support to GIA on Monitor audit resourcing metrics such as utilization, skills deployment, and resourcing gaps. Provide regular dashboards and insights to senior leadership on resourcing efficiency and challenges. Support quarterly talent reviews with data on resource deployment and capacity planning. Key Responsibilities Audit Resourcing: 1. Partner with Audit Heads and Managers to understand audit requirements and identify skill needs. 2. Allocate internal auditors to audit engagements based on availability, skill set, and development goals. 3. Maintain and regularly update the internal skills inventory database. 4. Identify skill gaps and escalate where external resourcing or upskilling is required. Scheduling and Planning: Develop and maintain a quarterly audit schedule in alignment with the approved audit plan. Coordinate with audit leads to confirm resource assignments and scheduling dependencies. Manage changes to the schedule in response to audit deferrals, regulatory demands, or ad-hoc requests. Ensure timely communication of the schedule to key stakeholders. Data & Reporting: Monitor audit resourcing metrics such as utilization, skills deployment, and resourcing gaps. Provide regular dashboards and insights to senior leadership on resourcing efficiency and challenges. Support quarterly talent reviews with data on resource deployment and capacity planning. Stakeholder Engagement Act as a key point of contact between Audit Leadership, HR, and Learning teams for resource-related matters. Engage with Audit staff to align assignments with development needs and career aspirations. People & Talent Additionally, you will also from time to time be involved in other people and learning initiatives to ensure broader experience is acquired. Work closely on strategic people priorities to create motivated, engaged and valued professionals. Risk Management Support the GIA COO in management or relevant people risks including Conflict of Interest. Governance Provide data and insights from the recruitment monitoring activities and exit interviews for feedback to GIA governance forum on a regular basis. Regular data insights from the Skills register to be reported to the Head of PPDI. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Head of PPDI, GIA COO, GIA AET; GIA Staff Other Responsibilities * As part of the wider COO team, you will be expected to support the delivery of the function's priorities with ad hoc project work as need arises. * Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures where relevant. Skills and Experience Effective Communication Relationship Management Knowledge of the Organization Business Ethics Business Acumen Understanding of the Audit and Compliance Function Data Analytics Understanding of HR processes Qualifications About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $71k-108k yearly est. 34d ago
  • EUC Manager

    Tata Consulting Services 4.3company rating

    Westchester, IL jobs

    * Strong understanding of depot logistics, device provisioning (Intune), and EUC support. * Proven ability to manage large-scale rollouts and coordinate cross-functional teams. * Excellent communication and stakeholder management skills. * Experience with ServiceNow, POS systems, and retail IT environments is a plus. Roles & Responsibilities: * Conduct daily standups with technical teams, domain managers to track progress, identify blockers, and manage dependencies * Coordinate with architecture leads, depot vendors, and EUC teams to ensure timely delivery and issue resolution. * Own the tech stack and ensure all components (hardware, OS, Intune provisioning, network) are aligned and functioning. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-RJ2 Salary Range-$90,000-$100,000 a year
    $90k-100k yearly 45d ago
  • Valuations (VAS) Manager

    UHY 4.7company rating

    Sterling Heights, MI jobs

    JOB SUMMARYAs a Manager within the Valuation team, you will be a key member of our current and future growth, responsible for leading and overseeing complex valuation engagements for our clients and mentoring staff. Leveraging your expertise in financial analysis, market research, and valuation methodologies, you will guide a team of professionals in delivering high-quality valuation services. This role offers a unique opportunity to lead and shape the strategic direction of our valuation practice while providing important insights to our clients. Conduct comprehensive financial analysis, including financial modeling, discounted cash flow (DCF) analysis, and comparative market analysis Conduct in-depth research on industry trends, market conditions, and economic factors to inform valuation assumptions and methodologies Prepare detailed valuation reports and presentations Identify and pursue new business opportunities by networking with potential clients, preparing proposals, and participating in business development activities to expand the firm's valuation services Assist management in planning and managing engagement activity and follow through to achieve results Demonstrate technical knowledge effectively through written and verbal communication Manage valuation consulting engagements, serving as the primary point of contact for clients and ensuring successful project delivery Mentor and train new staff in areas of expertise and responsibility Recognize needs and issues pertinent to client activity and demonstrates ownership of engagement's day-to-day tasks and activities Oversee the development and execution of complex valuation models, including discounted cash flow (DCF), market comparable, and scenario analysis Ensure the accuracy and compliance of valuation reports, presentations, and documentation with industry standards and regulatory requirements Proficient in use of all technology necessary to performance execution, including advanced Excel modeling and common finance-related software Supervisory responsibilities Will supervise subordinate team members Work environment Work is conducted in a professional office environment with minimal distractions Physical demands Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time Must be able to lift to 15 pounds at a time Travel required Some travel may be required to client sites during engagements Required education and experience Bachelor's degree in accounting, finance, economics, or a related field 4 - 6 years in relevant position Certified Valuation Analyst, Chartered Financial Analyst, Accredited Senior Appraiser, Financial Modeling & Valuation Analyst, and/or Certified Public Accountant with Accredited in Business Valuation designation Preferred education and experience Master's degree in accounting, finance, economics, or a related field Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities, and activities may change at any time with or without notice. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
    $89k-111k yearly est. Auto-Apply 60d+ ago
  • Wealth Manager

    Creative Planning Inc. 4.6company rating

    Kansas, IL jobs

    For more information. Visit: ************************* com/wp-content/uploads/2025/09/Wealth-Manager-2024. pdf
    $66k-110k yearly est. 9d ago
  • Wealth Manager

    Creative Planning Inc. 4.6company rating

    Kansas, IL jobs

    For more information. Visit: ************************* com/wp-content/uploads/2025/12/Wealth-Manager-2025-3. pdf
    $66k-110k yearly est. 9d ago
  • Wealth Manager

    Creative Planning Inc. 4.6company rating

    Kansas, IL jobs

    For more information. Visit: ************************* com/wp-content/uploads/2025/01/Wealth-Manager-2024. pdf
    $66k-110k yearly est. 9d ago
  • NOC Manager

    BDO USA 4.8company rating

    Oak Brook, IL jobs

    The Network Operations (NOC) Manager will lead the NOC Team within Managed Services practice. This position is a multi-faceted, challenging role that requires excellent attention to detail, the ability to effectively communicate and influence clients, develop relationships with technical and business contacts, coordinate delivering, operations and project resources, and follow tasks through to completion. The Firm provides comprehensive managed services to growing mid-market organizations. Our solutions range from cloud/infrastructure managed services, to end user service desk, to full outsourcing of IT. Job Duties: Acts as contact regarding all questions and information, including progress, challenges encountered, and issues identified within the NOC Provides exceptional client service and develops deliverables and/or solutions to issues Identifies, grows, and maintains relationships with client personnel, including members of client management Prepares formal and informal presentations for various internal meetings Reviews and participates in project plans for the improvement of service delivery Facilitates the project plan making updates as directed by the management team Manages tasks closely to make sure they are being completed and in a timely manner Documents information from internal project meetings Escalates any issues to senior management, as needed Provides regular status updates on the implementation Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors Other duties as required Supervisory Responsibilities: Supervises the day-to-day workload of team members within the NOC Ensures teams are trained on all relevant software Evaluates the performance of team members and assists in the development of goals and objectives to enhance professional development Delivers periodic performance feedback and completes performance evaluations for teams in accordance with Firm guidance Acts as mentor to team members, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: High School Diploma or GED, required Bachelor's degree, with a focus in Information Technology or Computer Science, preferred Experience: Five (5) or more years of professional experience in Service Delivery, IT or Professional IT Solution Services, required Five (5) or more years of experience within the Microsoft operating system environment and suite of products, and web/networked computing environments (Windows Server and Desktop, MS Exchange, Active Directory, etc.), required Three (3) or more years of experience leading small teams within the network operations center, service desk or help desk environment, required Experience troubleshooting issues, identifying solutions, and appropriately escalating, required. Experience with project planning, scoping and management skills, required Business process analysis & design experience, required Client facing consulting experience, preferred Licenses/Certifications: Project Management Professional, (PMP), preferred ITIL V3/V4, preferred Software: One of the following, required: Microsoft Operating Systems suite of products such as: Office 365, Active Directory, Azure, Exchange, Windows Server Remote Management or Monitoring/Observability Solution Software. Ex. N-Central, Auvik, PRTG, Nagios, NetFlow FortiOS or other Firewall Software Experience Complimentary experience with Microsoft Windows systems and other network adjacent systems (VoIP, SAN, Hypervisors, etc), preferred Other Knowledge, Skills & Abilities: Strong verbal and written communication skills Ability to troubleshoot issues, identify solutions, and appropriately escalate issues, required Strong analytical, facilitation, documentation, and communication skills, required Strong project planning, scoping and management skills, required Strong business process analysis & design and process flow skills, required Excellent interpersonal and customer relationship skills Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details Capable of successfully multi-tasking while working independently or within a group environment Capable of working well under pressure while dealing with unexpected problems in a professional manner Ability to work well in a cross-functional team environment preferred Must have excellent organizational and multi-tasking skills Keywords: Network Operations Center, NOC, Manager, Azure, Service Delivery, Lead, Active Directory, AD, IT Solutions, Professional Services, Service Desk Lead, Escalate, Facilitate, Supervise. Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. Illinois Range: $90,000 - $135,000
    $90k-135k yearly Auto-Apply 39d ago
  • NOC Manager

    BDO Global 4.8company rating

    Oak Brook, IL jobs

    The Network Operations (NOC) Manager will lead the NOC Team within Managed Services practice. This position is a multi-faceted, challenging role that requires excellent attention to detail, the ability to effectively communicate and influence clients, develop relationships with technical and business contacts, coordinate delivering, operations and project resources, and follow tasks through to completion. The Firm provides comprehensive managed services to growing mid-market organizations. Our solutions range from cloud/infrastructure managed services, to end user service desk, to full outsourcing of IT. Job Duties: * Acts as contact regarding all questions and information, including progress, challenges encountered, and issues identified within the NOC * Provides exceptional client service and develops deliverables and/or solutions to issues * Identifies, grows, and maintains relationships with client personnel, including members of client management * Prepares formal and informal presentations for various internal meetings * Reviews and participates in project plans for the improvement of service delivery * Facilitates the project plan making updates as directed by the management team * Manages tasks closely to make sure they are being completed and in a timely manner * Documents information from internal project meetings * Escalates any issues to senior management, as needed * Provides regular status updates on the implementation * Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors * Other duties as required Supervisory Responsibilities: * Supervises the day-to-day workload of team members within the NOC * Ensures teams are trained on all relevant software * Evaluates the performance of team members and assists in the development of goals and objectives to enhance professional development * Delivers periodic performance feedback and completes performance evaluations for teams in accordance with Firm guidance * Acts as mentor to team members, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: * High School Diploma or GED, required * Bachelor's degree, with a focus in Information Technology or Computer Science, preferred Experience: * Five (5) or more years of professional experience in Service Delivery, IT or Professional IT Solution Services, required * Five (5) or more years of experience within the Microsoft operating system environment and suite of products, and web/networked computing environments (Windows Server and Desktop, MS Exchange, Active Directory, etc.), required * Three (3) or more years of experience leading small teams within the network operations center, service desk or help desk environment, required * Experience troubleshooting issues, identifying solutions, and appropriately escalating, required. * Experience with project planning, scoping and management skills, required * Business process analysis & design experience, required * Client facing consulting experience, preferred Licenses/Certifications: * Project Management Professional, (PMP), preferred * ITIL V3/V4, preferred Software: * One of the following, required: * Microsoft Operating Systems suite of products such as: Office 365, Active Directory, Azure, Exchange, Windows Server * Remote Management or Monitoring/Observability Solution Software. Ex. N-Central, Auvik, PRTG, Nagios, NetFlow * FortiOS or other Firewall Software Experience * Complimentary experience with Microsoft Windows systems and other network adjacent systems (VoIP, SAN, Hypervisors, etc), preferred Other Knowledge, Skills & Abilities: * Strong verbal and written communication skills * Ability to troubleshoot issues, identify solutions, and appropriately escalate issues, required * Strong analytical, facilitation, documentation, and communication skills, required * Strong project planning, scoping and management skills, required * Strong business process analysis & design and process flow skills, required * Excellent interpersonal and customer relationship skills * Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details * Capable of successfully multi-tasking while working independently or within a group environment * Capable of working well under pressure while dealing with unexpected problems in a professional manner * Ability to work well in a cross-functional team environment preferred * Must have excellent organizational and multi-tasking skills Keywords: Network Operations Center, NOC, Manager, Azure, Service Delivery, Lead, Active Directory, AD, IT Solutions, Professional Services, Service Desk Lead, Escalate, Facilitate, Supervise. Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. Illinois Range: $90,000 - $135,000
    $90k-135k yearly 37d ago
  • NOC Manager

    BDO USA 4.8company rating

    Downers Grove, IL jobs

    The Network Operations (NOC) Manager will lead the NOC Team within Managed Services practice. This position is a multi-faceted, challenging role that requires excellent attention to detail, the ability to effectively communicate and influence clients, develop relationships with technical and business contacts, coordinate delivering, operations and project resources, and follow tasks through to completion. The Firm provides comprehensive managed services to growing mid-market organizations. Our solutions range from cloud/infrastructure managed services, to end user service desk, to full outsourcing of IT. Job Duties: Acts as contact regarding all questions and information, including progress, challenges encountered, and issues identified within the NOC Provides exceptional client service and develops deliverables and/or solutions to issues Identifies, grows, and maintains relationships with client personnel, including members of client management Prepares formal and informal presentations for various internal meetings Reviews and participates in project plans for the improvement of service delivery Facilitates the project plan making updates as directed by the management team Manages tasks closely to make sure they are being completed and in a timely manner Documents information from internal project meetings Escalates any issues to senior management, as needed Provides regular status updates on the implementation Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors Other duties as required Supervisory Responsibilities: Supervises the day-to-day workload of team members within the NOC Ensures teams are trained on all relevant software Evaluates the performance of team members and assists in the development of goals and objectives to enhance professional development Delivers periodic performance feedback and completes performance evaluations for teams in accordance with Firm guidance Acts as mentor to team members, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: High School Diploma or GED, required Bachelor's degree, with a focus in Information Technology or Computer Science, preferred Experience: Five (5) or more years of professional experience in Service Delivery, IT or Professional IT Solution Services, required Five (5) or more years of experience within the Microsoft operating system environment and suite of products, and web/networked computing environments (Windows Server and Desktop, MS Exchange, Active Directory, etc.), required Three (3) or more years of experience leading small teams within the network operations center, service desk or help desk environment, required Experience troubleshooting issues, identifying solutions, and appropriately escalating, required. Experience with project planning, scoping and management skills, required Business process analysis & design experience, required Client facing consulting experience, preferred Licenses/Certifications: Project Management Professional, (PMP), preferred ITIL V3/V4, preferred Software: One of the following, required: Microsoft Operating Systems suite of products such as: Office 365, Active Directory, Azure, Exchange, Windows Server Remote Management or Monitoring/Observability Solution Software. Ex. N-Central, Auvik, PRTG, Nagios, NetFlow FortiOS or other Firewall Software Experience Complimentary experience with Microsoft Windows systems and other network adjacent systems (VoIP, SAN, Hypervisors, etc), preferred Other Knowledge, Skills & Abilities: Strong verbal and written communication skills Ability to troubleshoot issues, identify solutions, and appropriately escalate issues, required Strong analytical, facilitation, documentation, and communication skills, required Strong project planning, scoping and management skills, required Strong business process analysis & design and process flow skills, required Excellent interpersonal and customer relationship skills Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details Capable of successfully multi-tasking while working independently or within a group environment Capable of working well under pressure while dealing with unexpected problems in a professional manner Ability to work well in a cross-functional team environment preferred Must have excellent organizational and multi-tasking skills Keywords: Network Operations Center, NOC, Manager, Azure, Service Delivery, Lead, Active Directory, AD, IT Solutions, Professional Services, Service Desk Lead, Escalate, Facilitate, Supervise. Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. Illinois Range: $90,000 - $135,000
    $90k-135k yearly Auto-Apply 38d ago

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