Old National Bank jobs in South Bend, IN

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations. Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities Develop and grow client and prospective client relationships Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives. Cross sells products and services and refers to business product partners to ensure client needs are met. Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.) Achieve Sales and Service Targets Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls. Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs. Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance. Operations Oversight Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc. Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience. Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements. Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position Culture Leadership: Communication - applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences. Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals/objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals. Execution Leadership: Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets. Problem Resolution/Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement. Client Leadership: Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; examines implications of decisions and actions from the perspective of the client before acting. Key Measures of Success/Key Deliverables Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc. Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment. Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts. Position Levels There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a “Market” position that supports all banking centers in a defined market. Relationship Banker Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training. Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles. Qualifications and Education Requirements High School diploma or GED Equivalent Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus) Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered. Relationship Banker II Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered. Demonstrates consultative sales skills and strong service levels to build and deepen client relationships. Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles. May manage an assigned client portfolio to handle all consumer banking relationship needs. Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations. Completes Relationship Banker Development Program to demonstrate advanced proficiency in role. Qualifications and Education Requirements High School diploma or GED Equivalent Minimum one year relationship-based client consultation and/or consultative sales experience Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

ESSENTIAL REQUIREMENTS Responsible for taking inbound calls from consumer and mortgage customers. Administers escrow accounts, including tax, insurance and MIP/PMI payments and ensure timely disbursements Maintains accurate and up-to-date loan records in the system related to customer service notes, insurance maintenance and follow-up and other relevant information. Responsible for the completion and delivery of all payoff quote requests in a timely manner. Generates reports and/or complete project work as needed. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and comply with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) - two (2) years of experience in loan servicing, customer service, or a related field preferred Knowledge and/or experience with consumer/ mortgage servicing software and/or systems. Ability to execute in a fast-paced environment while balancing multiple priorities. Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Basic Microsoft Office skills (Word, Excel, Outlook). Ability to effectively listen and elicit information. Ability to sit for extended periods of time wearing a telephone headset. Excellent verbal, written, and interpersonal communication skills. Ability to meet or exceed goals and objectives while fostering a team atmosphere. Ability to work effectively in a structured but flexible environment. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Ability to travel to all locations as well as ability to travel over night, as needed for meetings, projects, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Intern working as a member of the Marketing Team during the Spring and Summer of 2026. Provide both responsive service to internal bank clients and management of Marketing projects. Communicate with internal bank clients and Marketing team members via phone, email and MS Teams, responding to needs and ensuring projects progress to completion. Essential Requirements Manage Marketing projects and Marketing Work requests using Trello Manage Marketing merchandise and apparel assortment, orders and payments in partnership with Warehouse and External vendors Mange and contribute to Digital updates including Marketing SourceNet page, Social Media, Exterior/Interior Digital Signage, Yext Online Listing information Create reports and tables using Excel Support the Group Head of Marketing and Marketing Strategy Manager as needed Perform administrative tasks such as interofficing communications and materials, picking up and dropping off marketing materials locally and processing invoices as needed Monitor and respond to general Marketing requests though Marketing Inbox Responsible for the completion of all compliance training related to the position Regular and timely attendance is an essential requirement of the position. Internship Basics 10-to-12-week summer duration desired, flexible start and end dates 40-hour anticipated work week, Monday through Friday On-Site in South Bend, IN Paid opportunity Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management Intern Program Activities (anticipated, subject to change) Orientation Kickoff Networking opportunities to connect you with other Interns, Colleagues and Senior Management Experience/Skills High School Diploma/GED required Pursuing bachelor's degree in Marketing is desired Pursuing a career in banking Proficiency in MS Office software (Excel, Word) is essential Good organizational skills Analytical and problem-solving skills with attention to detail Able to prioritize workload and manage multiple competing tasks and demands Ability to meet deadlines Good written and verbal communication skills Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 15 pounds.

Responsible for supporting and enhancing internal and vendor-managed applications within the IT Operations team.   ESSENTIAL REQUIREMENTS Collaborates with business units to understand requirements and delivers effective application support. Develops and executes test plans to validate code and system changes. Adheres to change control procedures for migrating code from test to production environments. Documents and maintains process flows, technical procedures, and system configurations. Identifies and implements process efficiencies through automation and optimization. Supports application performance and availability in accordance with defined SLAs. Serves as a subject matter expert for a wide range of internal and third-party applications. Assists with server-class installations and upgrades in collaboration with vendors and system engineers. Installs, configures, and manages Microsoft SQL Server environments. Writes and optimizes SQL queries; designs logical table relationships. Implements and manages Microsoft security structures and access controls. Participates in project lifecycle activities from development through testing and implementation. Provides regular updates on task and ticket progress to management. Assists with managing cloud-based databases, including basic performance tuning, backup/recovery, and security tasks under guidance. Supports cloud infrastructure initiatives and gains exposure to platforms such as Azure. Contributes to automation efforts (e.g., PowerShell) for routine tasks and process improvements. Participates in project implementation activities, including planning, testing, and deployment phases. Follows internal policies and assists in ensuring compliance with regulatory and security standards. Collaborates with senior team members on DevOps practices. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Understands all applicable laws and regulations that apply to the position and comply with the requirement NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS Three (3) - five (5) years of experience in application support, software development, or a related IT role. Experience working across diverse business areas and with external vendors. Familiarity with CI/CD pipelines is a plus. Works independently with minimal supervision while managing multiple priorities. Strong understanding of application integration and data flow concepts. Proficiency in SQL and familiarity with Microsoft technologies. Strong technical acumen. Ability to collaborate with internal stakeholders. Deep understanding of application interfaces and data flows. EDUCATION Associate's or Bachelor's degree in Computer Science or a related field preferred. TRAVEL REQUIREMENTS Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, training, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.   EQUIPMENT MS Office PC, phone and standard office equipment.

Responsible for the administration of assigned accounts, specializing in one of the following areas: trusts, estates or agencies; represents the company in business activities and contacts with customers, attorneys, and beneficiaries relating to these accounts. ESSENTIAL REQUIREMENTS * Manages assigned accounts in accordance with the terms of the nominating instrument and in a manner consistent with the needs of principals, beneficiaries, etc. * Analyzes and studies nominating instruments. * Arranges for the assembly, appraisal, evaluation, transfer and protection of assets of business interests. * Sets up documentation of new accounts, determines the frequency and amount of payments, considers tax liabilities and arranges for accounting and distributions. * Coordinates administrative functions with other areas and individuals, such as investment officers, estate analysis officers, attorneys, co-executors and others as required. * Contacts or corresponds with persons, agencies and organizations who have an interest in any aspect of an account. * Resolves problems brought by principals, beneficiaries, and others as needed. * Makes court appearances at audits or other proceedings and deals with realtors, attorneys, agents and others for the acquisition, disposition or preservation of trust assets and related business. * Advises senior officers and members of the trust investment committee on questions concerning the acceptability of trust positions and the proper use of income or principle for accounts being managed. * Develops new business and advises or consults with other officers on details or proposed plans. * Responsible for the supervision of assigned staff and exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations (if applicable). * Regular and predictable attendance is an essential requirement of the position. * Responsible for the completion of all compliance training related to the position. * Must understand all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS * Three (3) to five (5) years trust experience preferred. * Good PC skills--proficiency in Word and Excel essential. * Ability to be proactive, take initiative, and carefully monitor, follow through, and complete every project/responsibility. * Good written and verbal communications skills. * Highly motivated. * Professional demeanor. * Analytical and problem-solving skills with attention to detail. * Strong relationship management skills. EDUCATION Bachelors Degree preferred. TRAVEL REQUIREMENTS Ability to travel as needed for meetings, projects, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

The Electronic Banking Intern will support the Bank's digital strategy by conducting primary and secondary research on Gen Z client behaviors, preferences, and expectations. This intern will analyze how younger clients (and potentially more importantly those that are not yet clients) interact with digital banking tools, identify usability and communication gaps, and present actionable recommendations that support future design and engagement improvements. In addition to their individual project work, the intern will gain direct exposure to the core disciplines within Electronic Banking, including Support Operations, Harvester Optimization, Reporting and Analytics, and Enterprise Projects. This rotational experience will provide a holistic understanding of how digital banking functions as an integrated operation serving both clients and internal partners. Essential Requirements Conduct qualitative and quantitative research on digital banking experiences among Gen Z users (e.g., peer surveys, focus groups, app reviews). Benchmark other community banks and fintechs to identify best practices for mobile and online banking engagement. Summarize findings and present actionable recommendations to the Electronic Banking leadership and Marketing teams. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Internship Basics 10-to-12-week summer duration desired, flexible start and end dates. 40-hour anticipated work week, Monday through Friday. On-Site in South Bend, IN. Paid opportunity. Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management. Intern Program Activities (anticipated, subject to change) Orientation Kickoff. Networking opportunities to connect you with other Interns, Colleagues and Senior Management. Exposure to Digital Banking operations, reporting, and client experience initiatives Hands-on Gen Z research project: develop and execute peer insights survey, summarize key findings Capstone presentation of recommendations to the Electronic Banking leadership team Experience/Skills High School Diploma/GED required. Pursuing bachelor's degree in Business, Marketing, Data Analytics, Management Information Systems, or related field. Interest in banking, digital user experience, financial technology, or customer behavior research. Experience or coursework in survey design, data visualization, or UX research preferred. Strong communication and storytelling skills - ability to translate data into actionable insights. Proficiency in MS Office software (Excel, Word) is essential. Good organizational skills. Analytical and problem-solving skills with attention to detail. Able to prioritize workload and manage multiple competing tasks and demands. Ability to meet deadlines. Good written and verbal communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

Intern working as a member of the Collections Team during the Summer 2026. Essential Requirements Makes daily collection calls, send letters and establish repayment schedules to bring past due accounts to a current status. Maintains accurate collection records and documents details of calls. Processes return mail daily. Special projects. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Internship Basics 10-to-12-week summer duration desired, flexible start and end dates. 40-hour anticipated work week, Monday through Friday. On-Site in South Bend, IN. Paid opportunity. Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management. Intern Program Activities (anticipated, subject to change) Orientation Kickoff. Networking opportunities to connect you with other Interns, Colleagues and Senior Management. Experience/Skills High School Diploma/GED required. Pursuing bachelor's degree in Accounting, Finance, General Business or Business Administration desired. Pursuing a career in banking. Proficiency in MS Office software (Excel, Word) is essential. Good organizational skills. Analytical and problem-solving skills with attention to detail. Able to prioritize workload and manage multiple competing tasks and demands. Ability to meet deadlines. Good written and verbal communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

This role is a high visibility, newly created opportunity. You will focus on reviewing information security processes to access the security posture of the targeted systems. You will evaluate logical and physical security. You will be responsible for the execution of high quality, risk-based audits of technology infrastructure, information security and other Sox 404 audits. The purpose of such audits is to determine the adequacy of controls intended to safeguard the company's assets while restricting access to customer information and assuring reliable recording of transactions. ESSENTIAL RESPONSIBILITIES Assists in the development of tools, training, policies and procedures to support the Information Security audit programs. Applies knowledge of latest cyber security industry trends, technology tools and practices to the audit process. Applies knowledge of intrusion detection, firewall and vulnerability assessment tools. Performs IT security audits related to reviewing controls surrounding effective vulnerability, security event and incident management. Ensures adequate attention to risk management and internal controls. Understands, analyzes and tests application and system infrastructure controls that manage business risks, including, but not limited to, those over data accuracy, completeness and process, systems development, change management, application or network security and entitlements, production management and technology governance. Performs audit test work to include selecting audit samples and obtaining, analyzing and evaluating evidential matter to determine that the auditee's systems/processes are controlled, operate reliably and are in compliance with the policies and procedures established by Management. Prepares audit work papers documenting the procedures performed, documenting results of audit tests and conclusions formed regarding the adequacy of internal controls tested and compliance with those controls. Prepares draft report including audit findings and recommendations for audits conducted. Perform follow up procedures to monitor implementation of remediation plans. Plans, facilitates and supports outsourced IT audits by third parties. Facilitates and supports requests from External Auditor Firm and Bank Examiners. Studies and stays current with industry developments and technological advances. Regular and predictable attendance is an essential requirement of the position. Completes and remains current with all compliance training related to the position. Must understand applicable laws and regulations that pertain to the IT audit function for financial institutions and be capable of determining the extent of compliance with those requirements. NON-ESSENTIAL FUNCTIONS Manages time reporting for assigned audits. Performs all other duties as assigned. EXPERIENCE REQUIRED OR PREFERRED Prior internal audit experience in the financial services industry required Two (2)+ years of relevant work - Cybersecurity/IT audit required. Experience with Azure Cloud environments. Experience with vulnerability assessment and penetration tools. Experience with Cognos report writer. Experience with or knowledge of Cybersecurity frameworks. REQUIRED SKILLS Able to communicate effectively at all levels of an organization and write comprehensive reports which may present issues of a complex and technical nature in simple to understand prose. Excellent written and oral communication skills required. Analytical and problem-solving skills with attention to detail required. Strong PC skills including Microsoft Word and Excel. Self-starter, good organization and ability to work on own. Ability to handle multiple tasks in a fast-paced environment. Ability to meet deadlines. EDUCATION Bachelor's Degree in Computer Information Systems, Computer Science, Cybersecurity or equivalent required. CERTIFICATION One or more certifications in the information security field (such as CISA, CISM CISSP) required. CIA certification is preferred. TRAVEL REQUIREMENTS Ability to travel as well as ability to travel overnight, as needed for meetings, projects, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Transitions through departments on a specified curriculum designed by the department to provide an overview of the Commercial Banking Development role, meets with department managers and staff throughout the curriculum, and observes and learns new skills. ESSENTIAL REQUIREMENTS Completes all assigned training, receiving a passing score on all exams. Completes assigned reading assignments. Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business. Observes experienced staff to acquire knowledge of methods, procedures, and standards required for performance of departmental duties. Works with the Manager, Employee Engagement and Talent Development to set goals and objectives for first year. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and comply with the requirements. NON-ESSENTIAL FUNCTIONS Monitors performance progress with management and key trainers. Performs all other duties as assigned. EXPERIENCE/SKILLS Prior banking experience preferred. Strong written, verbal, analytical and presentation skills. Ability to interact effectively with a wide range of staff throughout the company. Good PC skills--proficiency in Microsoft Word and Excel essential. EDUCATION Bachelor's Degree required. TRAVEL REQUIREMENTS Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in understanding and educating customers on consumer deposit products. Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhering to all operational, security, risk and regulatory policies and procedures. Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. Other duties as assigned. Basic Qualifications: High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree. Preferred Qualifications: 1 year or more in customer service in banking, financial services or goal driven retail sales. Cash handling skills. Comfort with technology such as mobile services and online banking services. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Serves as a key contributor as second line of defense and subject matter expert (SME) of banking compliance. This is accomplished through a compliance management and review program including: risk assessments, monitoring, testing, reporting and meeting with various Business Units as well as third party vendors. Contributes, performs, and supports reviews in other areas of Compliance as necessary including compliance audits and examinations. ESSENTIAL REQUIREMENTS Effectively communicates with various departments as needed to provide responses to basic compliance inquiries as they relate to the various federal and state banking regulations. Coordinates and conducts compliance risk assessments by scheduling, assigning, and reviewing reports with various Business Units to assess the banks regulatory compliance risks. Reports results of compliance risk assessments to Risk Management area and assists with preparation of final reports including identifying missing risks that lack, controls or mitigation, and recommending action plans as needed. Assists in implementing the Banks compliance monitoring review schedule by performing internal testing and monitoring, and coordinating third-party reviews to ensure adherence to processes, policies, procedures, and regulatory requirements. Reports results of compliance monitoring and reviews to management and assists with preparation of final reports including any required remedial actions. Conducts supplementary testing, monitoring and validation reporting as needed and/or on an ongoing basis. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand and comply with all applicable laws and regulations that apply to the position including reviewing and staying abreast of all associated regulatory changes and their impacts to bank and the banks' customers. NON-ESSENTIAL FUNCTIONS Participates as needed in various committees, internal audits and examinations. Participate in various compliance committees and workgroups for the Bank as deemed relevant. Performs all other duties as assigned. EXPERIENCE/SKILLS Minimum of five (5) year's of financial institution experience required. Minimum of two (2) year's in regulatory compliance preferred. Subject matter expertise in consumer banking and commercial banking is preferred. Basic knowledge of regulations involving deposits and lending including but not limited to: Reg B (ECOA), Reg E (EFTA), Reg DD (TISA), Reg Z (TILA), Reg X (RESPA), Reg C (HMDA), Reg CC, and Reg-H (Flood) is preferred. If knowledge is lacking, must have the ability and willingness to complete additional training in these areas. Prior experience with reviewing, validating and filing annual HMDA LAR preferred. Prior experience in reading, analyzing and summarizing lending regulations preferred. Demonstrated ability to perform research and analysis on unfamiliar topics with little direction. Ability to meet deadlines and work with no supervision; must be able to manage time for high productivity and allocate resources to match production needs. Ability to work with a diverse set of colleagues in different business units, subject matters (products and services) and priorities. Highly motivated with the ability to be proactive, take initiative, and carefully monitor, follow through, and completes every project/responsibility in a professional and timely fashion. Strong attention to detail and root cause analysis skills required. Requires proficiency with PC utilization and software (Microsoft Office, Word, Excel, Outlook, PowerPoint, SharePoint, etc.). Requires strong written and verbal communications skills. EDUCATION Bachelors' Degree preferred. Certification in banking compliance (ICBA, ABA, CAMS, CFE) preferred. TRAVEL REQUIREMENTS Ability to travel for meetings, projects or seminars. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT PC, phone and standard office equipment.

Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS Processes financial transactions for clients accurately and efficiently. Identifies client needs uncovered during business interactions and/or conversations, promotes products and services and refers clients to the appropriate bank colleague if needed. Builds client loyalty; establishes client relationships, including addressing each client by name. Consistently delivers exceptional customer service to each and every client. Follows established Bank policies, procedures and guidelines. Participates in retail sales programs to help meet personal and banking center goals. Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position. Balances cash drawer and assists banking center team in operational duties (i.e.., balancing the ATM, vault and end of day work). Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) or more years of customer or retail service experience preferred. Cash handling experience preferred. Ability to respond and assist clients with inquiries and/or problem resolution. Customer service and sales oriented. Careful attention to detail and time management. Good listening and verbal and communication skills. Good PC skills - ability to work in Windows based system essential. Ability to cross-sell bank products and services. Ability to work evenings and weekends based on banking center needs. Ability to communicate in another language is a plus. Good organizational skills. Ability to work in a team atmosphere. Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records. Ability to handle multiple tasks in a fast-paced environment. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Ability to travel to all locations as needed for meetings, projects, training, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Intern working as a member of the Information Technology Team during the Summer 2026. IT Internships offer great work experience to compliment your classroom learning and career goals. Interns will gain hands-on experience in a variety of IT positions. They will shadow and learn from IT team members on various roles and responsibilities. IT interns work closely with IT staff in the following areas: Project Management, Helpdesk Support, VOIP and Networking. Essential Requirements Requirements will depend on the internship area of expertise. Assist with basic end-user support. Assist with help desk calls, scheduling, and entering tickets. Assist/support/configure hardware and software. Assist with software installation. Create and update technical documentation. Assist with basic network and VoIP. Assist with Office 365 applications. Help with project planning and requirements gathering. Help with IT inventory tracking. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Internship Basics 10-to-12-week summer duration desired, flexible start and end dates. 40-hour anticipated work week, Monday through Friday. On-Site in South Bend, IN. Paid opportunity. Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management. Intern Program Activities (anticipated, subject to change) Orientation Kickoff. Networking opportunities to connect you with other Interns, Colleagues and Senior Management. Experience/Skills High School Diploma/GED required. Pursuing bachelor's degree in Information Technology desired. Pursuing a career in banking. Proficiency in MS Office software (Excel, Word) is essential. Good organizational skills. Analytical and problem-solving skills with attention to detail. Able to prioritize workload and manage multiple competing tasks and demands. Ability to meet deadlines. Good written and verbal communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

Responsible for assisting the Mortgage Loan Originators with processing mortgage loan applications, including following-up on verification of income and credit documentation, title work, insurance, and other miscellaneous documents. Schedules closings and reviews final closing numbers with clients prior to closing, ensuring we meet or exceed turn-time goals. ESSENTIAL REQUIREMENTS Processes mortgage loan applications and verifies the accuracy and completeness of all loan documentation necessary for loan closings (including title work, insurance, employment, and income documentation). Processes specialty loans; such as FHA, VA, and USDA. Verifies mortgage loan software input is accurate and complete. Serves as the primary contact and liaison between the clients, loan originators, processors, closers, real estate agents and title company during course of the transaction. Follows-up with these parties on missing items. Follows-up and responds to clients and in-house inquiries on transactions as needed to provide superior client service. Assists clients on how to use e-sign and e-consent when needed. Screens and makes calls and provides administrative support as needed. Maintains dashboard and discusses status of loans with loan originators and manager as needed. Make recommendations for procedural changes to increase efficiency and minimize waste. Regular and predictable attendance is an essential requirement of the position. Completes assigned compliance training related to the position. Understands all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS Minimum of three (3) years of mortgage support, mortgage loan officer assistant, mortgage processing or related field experience preferred. Ability to handle stressful situations with calmness and courtesy. Strong written and verbal communication skills required. Self-directed and ability to prioritize time sensitive tasks and operate efficiently in a fast-paced environment. Excellent records and file management skills. Bilingual Spanish/English is a plus in both written and verbal communication. Ability to handle multiple tasks and frequent interruptions. Demonstrated patience and professionalism when interacting with both internal and external clients. Good PC skills--proficiency in Word and Excel essential, understanding of database software and web-based applications. EDUCATION High School Diploma/GED preferred. NATIONAL MORTGAGE LICENSING SYSTEM and REGISTRY (NMLSR) The Federal Government requires that employees with responsibility for residential mortgage lending and/or consumer real estate loans be registered with the Nationwide Mortgage Licensing System and Registry (NMLSR). For consideration of this position, you will be required to obtain a unique identifier, register with NMLSR, and be fingerprinted for a criminal background report. Individuals hired for this position must: A) have not been convicted of, or pleaded guilty or nolo contendere to, a felony in a domestic or military court during the preceding seven-year period or, in the case of a felony involving an act of fraud, dishonesty, a breach of trust, or money laundering, at any time; B) has demonstrated financial responsibility, character, and general fitness such as to warrant a determination that the individual loan originator will operate honestly, fairly, and efficiently. TRAVEL REQUIREMENTS Minimal or occasional travel as needed for meetings, projects, training, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand, and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone, and standard office equipment.

To provide quality service to clients via telephone, responding to both internal and external customers, and assist in customer needs and problem resolution. Center hours are Monday through Friday 8 a.m. to 8 p.m. and on Saturdays 9 a.m. to 1 p.m. Must be available to work a flexible schedule. ESSENTIAL REQUIREMENTS Accurately responds to both external and internal customer inquiries ensuring that all needs are met and handled appropriately during their initial contact. Assist Customer Service Center Management team to evaluate the current approach to resolving client online banking, text banking, and VRU accessibility issues. Make recommendations, based on IT training and experience, on improving current solutions and/or developing a program that will provide a consistent application of troubleshooting of technology issues. Responsible for servicing existing and potential customers via telephone inquiries. Ability to listen carefully, probe for additional details, and ask targeted questions to gather information. Exceeds customer expectations through the superior, consistent delivery of products and services with the objective of enhancing customer loyalty and expanding customer relationships. Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies. Uses knowledge to make effective recommendations to customers to resolve initial and additional needs. Provides efficient and responsive customer service to customers by maintaining an acceptable level of productivity as measured through established metrics, which includes (but are not limited to) schedule adherence, availability, and attendance. Effectively works individually and in a team environment. Develops customer rapport and discovers customer needs. Regular and predictable attendance is an essential requirement of the position. Completes compliance training as required. Understands all laws and regulations that apply to the position and complies with the requirements. Uses various computer systems for information gathering and/or troubleshooting as needed. Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) or more years of previous banking experience preferred. Ability to work in a team atmosphere. Excellent communication skills, within an environment of heavy phone-based interaction. Strong problem-solving skills. Strong organizational and time management skills to perform multiple tasks within a limited time frame. Ability to treat people with respect under all circumstances, instills trust in others, and upholds the values of the organization. Bilingual speaking (English/Spanish) preferred. Computer skills (Word and Excel); ability to navigate through various software and systems. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Intern working as a member of the Credit Team during the Summer 2026. Credit Interns are exposed to different areas of the Credit Services department, such as Auto, Construction, Aircraft, Small Business, Commercial, Specialty Vehicle, Truck/EEF and International Business. Essential Requirements Learn the basics of Commercial Lending/Credit Underwriting. Assist with obtaining credit information. Perform credit file maintenance, request/review financial information, and complete additional research as required. Assist with performing periodic financial review of current customers. Attend Credit Committees as an observer to learn about the credit approval process. Complete assigned reports and/or projects by management by identified deadline. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Internship Basics 10-to-12-week summer duration desired, flexible start and end dates. 40-hour anticipated work week, Monday through Friday. On-Site in South Bend, IN. Paid opportunity. Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management. Intern Program Activities (anticipated, subject to change) Orientation Kickoff. Networking opportunities to connect you with other Interns, Colleagues and Senior Management. Experience/Skills High School Diploma/GED required. Pursuing bachelor's degree in Accounting or Finance desired. Pursuing a career in banking. Proficiency in MS Office software (Excel, Word) is essential. Good organizational skills. Analytical and problem-solving skills with attention to detail. Able to prioritize workload and manage multiple competing tasks and demands. Ability to meet deadlines. Good written and verbal communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

Responsible for assisting the Manager and supporting the preparation of the documentation and closing of commercial real estate loans originated in specific divisions (i.e., Commercial Lending, Specialty Finance and Solar). ESSENTIAL REQUIREMENTS Works directly with relationship managers, borrowers, legal counsel, title officers and third-party vendors and consultants in all transaction phases. Coordinates the closing of commercial real estate loans in accordance with loan approval terms, legal requirements and Bank policy. Prepares commitment letters and loan term sheets. Orders support documents from third party vendors such as surveyor, title insurance company and environmental firm. Reviews third party reports which will include title reports, Phase I environmental reports, appraisals and surveys. Reviews and responds to title comments and objections as well as clear title matters. Reviews and understands ALTA surveys. Requests documents from internal loan documentation department and outside counsel as needed. Handles complex loan closings; including construction loans. Manages closing and construction workflow to ensure timely processes. Establishes commercial construction loan disbursement checklist for each applicable transaction. Services as back up for the Commercial Loan Risk Administrator. Elevates any credit risk to proper management prior to release of funds or further processing. Serves as back up in Manager absence. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and complies with all applicable legal and regulatory requirements that pertain to lending functions. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE Five (5) or more years of experience closing commercial real estate loans, including closing standards, title clearance and real estate regulations and guidelines and document preparation. Strong understanding of title insurance and ALTA forms of endorsement. SKILLS Good PC skills--proficiency in Microsoft Word and Excel essential. Analytical and problem solving skills with attention to detail. Ability to meet deadlines and work without supervision. Ability to be proactive, take initiative, and carefully monitor, follow through, and complete every project/responsibility timely. Ability to handle multiple tasks in a fast-paced environment. Strong communication skills (written and verbal) and resourcefulness. Intrinsically motivated and task oriented in a team environment. EDUCATION Bachelor's Degree preferred; major in accounting, finance or a closely related field preferred as well. TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

As part of the sales team, the Specialist serves as a critical cornerstone to enhance the client experience. This role offers the opportunity to learn about the commercial banking industry and gain valuable experience working directly with customers. This role provides training and development opportunities for future portfolio managers, relationship managers, or credit analysts. Will assist Business Banking Relationship Managers (BBRMs) with loan applications, CRM updates, preparing and completing relationship reviews, assisting with documentation of various products and services, assist with various sales related portfolio management responsibilities, coordinate prospecting, sales activities for the RMs, ensure strong level of customer contact, and drive new ways to consistently enhance the customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. POSITION SUMMARY Responsible for assisting relationship managers (RM) with portfolio management, customer service, and sales support within division/region; and independently managing an assigned commercial account portfolio. Supports one or more Relationship Managers with prospecting, sales and customer onboarding and customer service. ESSENTIAL REQUIREMENTS * Responsible for assisting RM with the management of the RM loan portfolios. * Responsible for managing an assigned micro and small business loan portfolio. * Manages maturing note and renewal process including updating and /or populating Insight (CRM) with borrower and loan information and data as indicated. * Responds to client loan and deposit requests including obtaining necessary approvals. * Manages past dues, client inquiries, gather financial data as needed, and other similar tasks as required. * Assists in the sales process including reviewing client relationships for cross-sell opportunities. * Responds to calls and inquiries from current business loan clients. * Follows up on financial statement exceptions, and reviews for opportunities/concern. * Serves as liaison between the RM, client, and loan operations department to ensure pre- and post-funding loan requirements are met. * Assists with the opening of new business depository accounts and coordinates with Treasury Services to ensure proper implementation of related products and services. * Prepares and submits loan packets for credit approval as directed. * Participates in joint calls with RMs to learn about a business and upcoming opportunities or needs. * As requested, reviews public information for new opportunities, performing basic market research, and assisting with the pre-call planning process for both prospects and existing clients. * Responsible for assisting or attending loan closings. * Responsible for the development of customer presentations, pitch books for new lending opportunities, cross selling, and other business to existing clients. * Assists with calling efforts, blitzes and campaigns by developing calling strategies, assisting with potential targets and looking for new ways to add meaningful touches to clients and prospects. * Performs routine tasks as requested by client including transfers, loan payments, wires, and research. * At the RM's direction, contacts and inquires with clients for delinquent payments. * Clears credit and documentation exceptions. * Responds to inbound inquiries from current business loan clients. * Provides customer support as needed (i.e., delivers documents, etc.). * Provides subject matter expertise on customer onboarding and ongoing customer due diligence/enhanced due diligence. * Provides back up support in the department as needed. * Must function in the team environment, where the colleague may be assigned to work with teams outside of their direct reporting line. * Prioritizes work to meet customer expectations. * Participates in special projects as needed. * Regular and predictable attendance is an essential requirement of the position. * Completes all compliance training related to the position. * Understands all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS * One (1) to three (3) years of retail or commercial related experience required. * Basic knowledge of commercial lending concepts required. * Formalized basic credit training or equivalent credit risk experience preferred. * Strong business acumen to include detailed analysis, review of financial statements and understanding of basic accounting principles. * Strong time management skills. * Excellent organizational skills. * Experience/Proficiency in Microsoft Excel and Word. * Good written and verbal communication skills. * Ability to work with different departments and business entities. * Ability to prioritize tasks and take initiative. * Customer service oriented. * Ability to handle multiple tasks in a fast-paced environment. * Provides a positive client experience. * Ability to assess client needs. * Uses effective problem solving and analytical skills with ability to handle and prioritize multiple tasks. * Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations and group presentation skills. * Must be proficient in all Microsoft Office software, familiarity with prospecting and CRM sales tools preferred. EDUCATION Bachelor's Degree in business, economics, or finance preferred. TRAVEL REQUIREMENTS Ability to travel to regularly to client locations, off-site locations for meetings, projects, seminars, etc., as well as ability to travel overnight on rare occasions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment

Responsible for supporting and enhancing internal and vendor-managed applications within the IT Operations team. ESSENTIAL REQUIREMENTS * Collaborates with business units to understand requirements and delivers effective application support. * Develops and executes test plans to validate code and system changes. * Adheres to change control procedures for migrating code from test to production environments. * Documents and maintains process flows, technical procedures, and system configurations. * Identifies and implements process efficiencies through automation and optimization. * Supports application performance and availability in accordance with defined SLAs. * Serves as a subject matter expert for a wide range of internal and third-party applications. * Assists with server-class installations and upgrades in collaboration with vendors and system engineers. * Installs, configures, and manages Microsoft SQL Server environments. * Writes and optimizes SQL queries; designs logical table relationships. * Implements and manages Microsoft security structures and access controls. * Participates in project lifecycle activities from development through testing and implementation. * Provides regular updates on task and ticket progress to management. * Assists with managing cloud-based databases, including basic performance tuning, backup/recovery, and security tasks under guidance. * Supports cloud infrastructure initiatives and gains exposure to platforms such as Azure. * Contributes to automation efforts (e.g., PowerShell) for routine tasks and process improvements. * Participates in project implementation activities, including planning, testing, and deployment phases. * Follows internal policies and assists in ensuring compliance with regulatory and security standards. * Collaborates with senior team members on DevOps practices. * Regular and predictable attendance is an essential requirement of the position. * Responsible for the completion of all compliance training related to the position. * Understands all applicable laws and regulations that apply to the position and comply with the requirement NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS * Three (3) - five (5) years of experience in application support, software development, or a related IT role. * Experience working across diverse business areas and with external vendors. * Familiarity with CI/CD pipelines is a plus. * Works independently with minimal supervision while managing multiple priorities. * Strong understanding of application integration and data flow concepts. * Proficiency in SQL and familiarity with Microsoft technologies. * Strong technical acumen. * Ability to collaborate with internal stakeholders. * Deep understanding of application interfaces and data flows. EDUCATION Associate's or Bachelor's degree in Computer Science or a related field preferred. TRAVEL REQUIREMENTS Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, training, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, phone and standard office equipment.