Springboard Hospitality jobs in Urban Honolulu, HI

Job Details White Sands Hotel - Honolulu, HI $20.50 - $20.50 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: This position will be responsible for maintaining the cleanliness/sanitation of guest rooms, guest corridors, elevators, and all assigned areas. He/she is also responsible for delivering items to guest rooms (irons, towels, extra pillows, etc). This associate will handle daily cleaning and maintenance/sanitation of the guest rooms, public areas and pool/health club. The qualified candidate will have open availability and/or can work the evening shift. SCOPE OF WORK + TEAM Reports to Director of Housekeeping/Executive Housekeeper/ Housekeeping Manager Supports the Housekeeping team RESPONSIBILITIES Ability to walk, kneel, stoop, and stand for entire shift while cleaning and servicing guest rooms and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects. Strip beds, remove soiled linen, terry and trash from guestrooms and take to the appropriate locations in the prescribed manner. Check under beds and sofas for debris, clean bedroom/closet area, and make beds in the prescribed manner. Vacuum, sweep and mop floors to ensure guest room areas, balconies and hallways are free from debris Dust furniture/lamps/headboards/pictures/planters/chimney/chimney floor, clean kitchen counters/cabinets/drawers/refrigerators in the prescribed manner. Clean bathroom counters, floors, showers/tub in the prescribed manner. Report any missing/found articles, damage or maintenance problems to the Housekeeping Supervisor. Receive assigned section, keys, supplies and any priority requests from the Housekeeping Supervisor. Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management. Qualifications Adapt to workload based on hotel occupancy. Multitask, organize and prioritize tasks on an hourly and daily basis. Work well with others in a team environment. Work well under time constraint- clear thinking and remaining calm. Perform job duties with attention to detail, speed and efficiency. Follow directions effectively. Work with minimal supervision. Maintain confidentiality of guest and hotel information EXPERIENCE: Prior Experience: 1+ experience in hospitality preferred or equivalent establishment (required) IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: As the Security Officer, you play a vital role in ensuring the safety and security of our guests, team members, and property. You will conduct routine patrols of the entire property, monitor for potential risks, and respond professionally to emergencies, disturbances, and incidents. With a courteous and calm demeanor, you will help maintain a safe, secure, and welcoming environment. SCOPE OF WORK + TEAM * Reports to Operations Manager * Part of Security Department RESPONSIBILITIES * Know the complete hotel facilities and layout including emergency procedures. * Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR. * Patrol parking lot ensuring safety of guests and property. * Patrol interior hallways and public areas ensuring safety of guests and property. * Prepare routine logs of status of patrolled areas. * Prepare security incident report and notify appropriate managers when an incident occurs. * Escort guests when asked to parking lot areas and assist with luggage if needed. * Perform housekeeping duties during their absence overnight, assist the Night Auditor with guest calls. In addition, perform duties of Engineer on Duty and assist with maintenance calls overnight. * Respond to guest questions regarding the hotel. Know the lay out of the hotel including all suites, meeting rooms and all outlets' location and hours of operation. * Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience. * Attend emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. * Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. * Perform special projects and other responsibilities as assigned. * Maintain good working relationships and open lines of communication with all other departments. * Train, cross-train, and re-train (when necessary) in all departments. * Assist Night Auditor/MOD and Valet whenever necessary. * Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments. EXPERIENCE: * Prior Experience: * 2+ Year Experience required by position is one full year of employment or more in a related position with this company or other organization(s). * IT Expertise: * Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. * Education: * High school education or equivalent experience * Guard card and CPR/First Aid certified required. * Subject Expertise: * Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. * Report any unusual occurrences and/or request to Supervisor. * Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. * Must be service oriented with excellent customer service and sales skills * Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language * Must be energetic and outgoing * Must possess excellent interpersonal and organizational skills * Must be able to follow directions with attention to detail, speed and accuracy * Must be a team player with the ability to work under minimal supervision * Must be able to multi-task in a fast-paced work environment * Must be able to understand and work with basic financial information and solve basic arithmetic problems * Must be able to type 45 wpm and have the ability to input data and access information on the computer * Must have proficient working knowledge of Microsoft Office, Opera; preferred. * Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: * Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. * Demonstrate a working knowledge of all company safety and security procedures. * Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. * Hours Required: Based on business operational needs and must be flexible to work early mornings, nights and overnight shifts, including weekends and holidays as needed. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits * Competitive Base Salary * PTO * Medical, Dental, Vision, Life, Pet Insurance * 401K * Costco Membership * Bereavement Leave * Management Contract Referral Program * Education Assistance Additional Per Position * Employee Rates at all of Springboard Hospitality's 51+ Hotels * Lead Share Program * Associate of the Month/Quarter & Company-wide Associate of the Year Programs * Associate Referral Bonus Program Springboard Hospitality Core Values: * CONNECTED. We are plugged into people, technology and the cutting edge of culture. * INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. * COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. * PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. * DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Job Details Entry Ohia Waikiki Hotel - Honolulu, HI Full Time None $22.00 - $22.00 Hourly None Any Hospitality - HotelDescription PURPOSE: Audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure OLS and Hotel accounting policies and procedures are followed. Acts as Manager-On-Duty during the overnight shift handling complaints and responding to emergency situations ensuring compliance to all Emergency/Crisis Management procedures and guidelines established by management. ESSENTIAL FUNCTIONS: Audit, balance and report on all food and beverage outlets' (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information; balances and closes all bank ticket codes daily. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management feedback of how they are performing; prepares statistics and income journal sheets for preparation of daily reports; and runs night audit final after insuring all revenues are in balance nightly. Handles noise complaints, credit problems, employee conflicts, guest relocation, and rejection of undesirables; fields guest complaints and listens and extend assistance in conjunction with hotel Security Staff to resolve any problems that may arise utilizing diplomacy and good judgement. Responds to hotel emergencies immediately in a calm and effective manner in coordination with Hotel Security staff and other employees on duty consistent with the policies and guidelines outlined in the OLS MOD Manual, OLS Best Practices Manual, Emergency Evacuation Plan and OLS Crisis Management Plan. Perform the duties of a Front Desk Clerk including express checkouts when needed. Update the Hotel Pass Down Log on all occurrences and issues. NON-ESSENTIAL FUNCTIONS: Assist in taking and placing wake-up calls, Handle cash and balance House Bank each shift Perform the duties of a bellperson as needed Perform other duties as requested by OLS management OTHER PERSONNEL ISSUES: Abide by payroll policies, procedures (punch in/punch out), Meals and Rest Periods policy and OLS Rules of Conduct. Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to the General Manager. Read and abide by all the regulations and rules of conduct stated in the employee handbook. JOB REQUIREMENTS: Education: High School Education or equivalent experience. Experience: Accounting background a plus, but not required; previous Front Desk Agent or Night Audit experience a plus Skills and Abilities: Ability to operate a computer, calculator, phone switchboard/console, printer Must possess a good knowledge of computerized hotel systems i.e. Oprah PMS and other software such as MS Excel, MS Word; Must be a positive team player; Ability to compile facts and figures with the ability to analyze moderately complex mathematical calculations; Good written/verbal communication skills; Must maintain a warm and friendly demeanor; Maintains composure and objectivity when needed Very good telephone and guest relations etiquette and skills; No. of employees supervised: Oversee overnight staff_____ employees Hours Required: Scheduled days and times may vary based on need Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency. Moderate - Ability to lift files/papers up to 5 lbs, 50% of time. Occasional - May need to lift luggage up to 50 lbs. No Lifting/Pushing/Pulling/Carrying Required. ------------------------------------------------------------------- Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often. Light - as needed when filing etc. X No Bending/Kneeling Required. ------------------------------------------------------------------- Mobility Describe the type(s) of mobility required to include distances and % of time involved. Moderate - Ability to move between front desk and various other areas in the hotel, 15-20% of time. Stationary Position ------------------------------------------------------------------- Continuous Standing Describe the reasons to include time period and frequency. 75% of shift continuous standing attending to customers and monitoring lobby. No Continuous Standing Required. ------------------------------------------------------------------- Climbing X No Climbing Required. ------------------------------------------------------------------- Driving Describe type of vehicle, distances, % of time involved and frequency. Light; whenever needed to assist Valet in parking cars ___ No Driving Required. ------------------------------------------------------------------- Work Environment Inside: 100 % of 8 hours (time period) Outside: % of (time period) Describe any abnormal temperature exposures: NONE Hearing X Critical Moderate Minimal Explain: Communicate with guests ------------------------------------------------------------------ Vision X Critical Moderate Minimal Explain: Viewing of CTR screen ------------------------------------------------------------------- Speech X Critical Moderate Minimal Explain: Communicating with guests over the telephone ------------------------------------------------------------------- Literacy X Critical Moderate Minimal Explain: Reading daily reports, numbers, etc. ------------------------------------------------------------------- Chemicals/Agents Describe any chemicals/agents to include what they are, warnings and frequency of use. Toner; white out ____ No Chemicals/Agents Used. ------------------------------------------------------------------- Protective Clothing Type: Approx. % of (time period) X None Required. ------------------------------------------------------------------- Equipment Operation List type of equipment and frequency of use. Personal Computer, telephone, cash register, calculator - approximately 90-95% of time. None Required. ------------------------------------------------------------------- Other Considerations X None.

Job Details Pacific Monarch - Honolulu, HI Full Time $22.81 - $23.49 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Maintain the hotels assets through ongoing preventative maintenance programs and ensures that all mechanical systems are operating in accordance with Springboard Hospitality standards. Promotes quality service to achieve maximum guest satisfaction. SCOPE OF WORK + TEAM Reports to Director of Engineering/Chief Engineer Supports Engineering department RESPONSIBILITIES Respond to and handle guest requests in a courteous, efficient, safe manner. Perform preventive maintenance and necessary repairs all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. Maintains rooms in optimal operating condition by performing repairs as needed. Repairs televisions, phones, clock radios, etc. Replaces or repairs damaged bathroom/kitchen fixtures and executes general plumbing as needed. Maintains the overall appearance of the room; replaces broken mirrors, hangs fixtures, does touch-up painting, etc. Repairs and maintains rooms heating/ventilating/air condition systems. Uses both power and hand tools regularly in a safe, efficient manner. Understands the Room Preventative Maintenance Program. Prepares preventative maintenance cart for use each day. Performs preventative maintenance throughout the hotel; including both the front and heart of house, interior and exterior. Maintains the condition of hotel lobbies and public areas. Repairs furniture and decorations as necessary. Repairs carpet, tile and laminates as necessary. Repairs and maintains laundry/housekeeping equipment. Repairs/replaces windows and mirrors. Maintains exterior of buildings and grounds as necessary. Maintains operating equipment in working condition by performing routine equipment checks and repairs. Maintains inventory and orders supplies as needed. Maintains and assists in the cleanliness of maintenance work areas. Assists in the maintenance and cleaning of pool and spas; handling all pool chemicals in a safe manner. Handles master set of keys in accordance to Springboard Hospitality standards for overall security of hotel. Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities Make rounds of the hotel property to ensure everything is in working order. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Handle elevator breakdowns. Report any unsafe conditions to the Director of Engineering/Chief Engineer. Qualifications EXPERIENCE: Prior Experience: 2+ minimum experience in building maintenance Must have special skills and experience in a construction trade such as plumbing, electrical, carpentry, HVAC. Must have skills and ability to handle building mechanical systems and controls, electrical systems, energy management, interior finishes and products. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Set up machine and make name tags and signs. Assist with maintenance of parking lot and snow removal as needed. Make keys as requested Perform special projects and other responsibilities as assigned. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Job Details Ohia Waikiki Hotel - Honolulu, HI $18.54 - $18.54 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: You will welcome and escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, parking/retrieving guests' vehicles, as well as providing general information regarding the hotel and local attractions; maintain an even flow of guests' luggage and belongings to and from guestrooms and providing storage of the luggage in a prompt and safe manner; provide personal service to guests for their business and concierge needs. SCOPE OF WORK + TEAM Reports to Front Office Manager Supports the Front Office Team and Guest Services RESPONSIBILITIES Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage. Know the complete hotel facilities and layout in order to escort guests to and from their rooms, explaining in the proper dialogue, all in-room amenities, emergency procedures and the general hotel facilities. Delivery of flowers, packages, gifts, amenities, messages and parcels as directed by the day's priorities. Responsible valet parking service to guests following OLS/Springboard Hospitality transportation guidelines. Assist with the activities and fostering good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc. to provide the maximum level of quality service. Provide information and recommend area restaurants, theaters, community events, activities, etc. to ensure optimum guest satisfaction. Polishing and monitoring all bell carts on a consistent basis and maintaining the work area in a clean and orderly manner. Handle the maintenance program of company vehicles, cleaning schedule, refueling and trip logs. Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience. Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. Use a clear, concise English-speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 100 lbs. Sufficient manual dexterity in hands. Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges. Hours Required: 8-Hr Shift/Scheduled days and times may vary based on need Qualifications EXPERIENCE: Prior Experience: 1+ Previous Valet & Guest Services in hospitality or fast paced environment preferred. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and or micros station. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand for the entire shift. Knowledge of classic cocktails and modern classics Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Ability to accurately count cash. Ability to operate cash register Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Sunday, while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary Paid Sick Leave Accrued Vacation Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws

Job Details Ohia Waikiki Hotel - Honolulu, HI $80000.00 - $85000.00 SalaryDescription About our company: About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Supervise the daily operations of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. Position supervises daily operations in maintaining the maintenance/sanitation of the guest rooms, public areas and pool/health club. May supervise the laundry operations. Recommends and implements procedural changes. Monitors inventories and expenses. SCOPE OF WORK + TEAM Reports to Director Rooms & General Manager Supports Housekeeping Department, Front Office Department, Engineering Department RESPONSIBILITIES Supervise the housekeeping employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services Respond to guest requests, concerns and problems to ensure guest satisfaction. Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident-free environment for guests and employees and maintain/ improve guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets Qualifications EXPERIENCE: Prior Experience: 2+ full years of employment in a related position with this company or other organization(s). IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: Two-Year College Degree or equivalent preferred. Subject Expertise: Requires thorough knowledge of the Housekeeping field. Requires knowledge of Hotel/OLS policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to compile facts and figures. Ability to communicate information and hotel services to management. Second language may be required. Demonstrate a working knowledge of all property safety and security procedures as required. Maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills. Must be able to effectively communicate to guests, management, and coworkers. Must be able to read, write and understand the English language. Must be energetic and outgoing. Must possess excellent interpersonal and organizational skills. Must be able to follow directions with attention to detail, speed, and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to understand and work with basic financial information and solve basic arithmetic problems. Must be able to type 45 wpm and have the ability to input data and access information on the computer. Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel operations. Hours Required: Must primarily work during Springboard Hospitality business hours while understanding that the hotel business functions 24/7 and some weekend or holiday, and/or extended work hours may be occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary Paid Vacation Paid Sick Leave Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Hotel Level Executive Bonus Program Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Responsible for set-up, mixing of drinks, service and cleanup of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of OLS Hotels and Resorts standards and profit maximization SCOPE OF WORK + TEAM * Reports to Food & Beverage Venue Manager and Hotel Manager * Supports the Food & Beverage team in guest services RESPONSIBILITIES * Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by OLS Hotels and Resorts standards. * Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction. * Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by OLS Hotels and Resorts policies and procedures. * Complete liquor requisitions and supply lists. * Know and comply with state liquor laws. * Ensure established pars are maintained. * Perform all side work duties according to side work schedules. * Attend to bar and tables, take orders and deliver in a timely manner * Bus tables and set in a timely manner * Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently. * Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation. * Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner. * Ensure the bar, lounge, lobby and event areas are kept clean and tidy. * Be familiar with the computer POS system. * Carry out cashiering functions by closing checks and servicing the guest. * Follow all state liquor laws and assigned training is required. * Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary, report to management. * ServSafe and ABC online training required for the role * Stock and clean glassware. * Check soda tanks to ensure that they are full and secured properly to the bar. * Prepare all garnishes. * Prepare juices and syrups for bar service * Change kegs and soda bibs * Assist in cleaning of tables and all lounge area as needed. * Ensure overall guest satisfaction. * Deliver food to guests. * Knowledge of both food and drink menu to offer guests suggestions and upsell * Knowledge of what all hotel food and beverage options are and be able to quality control all items served to guests * Follow hotel handbook protocols * Perform special projects and other responsibilities as assigned. Qualifications EXPERIENCE: * Prior Experience: * 1+ Previous bartending experience in hospitality or fast paced environment preferred. * IT Expertise: * Advanced knowledge of computer software (including Microsoft Office, outlook) and or micros station. * Education: * High School diploma or GED required; college degree preferred. * Subject Expertise: * Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. * Report any unusual occurrences and/or request to Supervisor. * Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. * Must be service oriented with excellent customer service and sales skills * Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language * Must be energetic and outgoing * Must possess excellent interpersonal and organizational skills * Must be able to follow directions with attention to detail, speed and accuracy * Must be a team player with the ability to work under minimal supervision * Must be able to multi-task in a fast-paced work environment * Must be able to understand and work with basic financial information and solve basic arithmetic problems * Must be able to type 45 wpm and have the ability to input data and access information on the computer * Must have proficient working knowledge of Microsoft Office, Opera; preferred. * Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: * Must be 21 years of age to serve alcoholic beverages * Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. * Demonstrate a working knowledge of all company safety and security procedures. * Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. * Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits * Competitive Base Salary * PTO * Medical, Dental, Vision, Life, Pet Insurance * 401K * Costco Membership * Bereavement Leave * Management Contract Referral Program * Education Assistance Additional Per Position * Employee Rates at all of Springboard Hospitality's 35+ Hotels * Monthly Cell Phone Stipend * Dry Cleaning Services * Hotel Level Executive Bonus Program * Retention Bonuses * Lead Share Program * Associate of the Month/Quarter & Company-wide Associate of the Year Programs * Associate Referral Bonus Program Springboard Hospitality Core Values: * CONNECTED. We are plugged into people, technology and the cutting edge of culture. * INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. * COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. * PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. * DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: The Line Cook is responsible for preparing and cooking menu items according to recipes and hotel standards in a timely and efficient manner. This position ensures quality, presentation, and consistency of all food served while maintaining a clean and organized work area. SCOPE OF WORK + TEAM * Reports to Sous Chef/Director of Food & Beverage * Supports food & beverage operational needs for the property RESPONSIBILITIES * Prepare, season, and cook menu items according to recipes and standards. * Set up and stock stations with all necessary supplies. * Maintain cleanliness and organization of station and kitchen areas. * Ensure food is prepared with attention to quality, portion control, and presentation. * Follow proper food handling, sanitation, and safety procedures at all times. * Communicate effectively with team members and supervisors to ensure smooth kitchen operations. * Assist with inventory control and reporting shortages or equipment issues. EXPERIENCE: * Prior Experience: * 1+ year experience of line cook or similar kitchen experience in a hotel or restaurant setting. * IT Expertise: * Knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. * Education: * High School education or equivalent. * Subject Expertise: * Ability to stand for long periods of time. * Ability to lift, carry, push or pull up to 50 pounds. * Ability to work in a fast-paced environment. * Knowledge of food safety and sanitation procedures. * Must possess excellent interpersonal and organizational skills. * Must be able to follow directions with attention to detail, speed and accuracy. * Must be a team player with the ability to work under minimal supervision. * Must be able to multi-task in a fast-paced work environment. * Must be able to exercise confidentiality and discretion. * Report any unusual occurrences and/or request to Supervisor. * Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. OTHER EXPECTATIONS: * Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. * Demonstrate a working knowledge of all company safety and security procedures. * Travel required: None. * Hours Required: Flexible schedule, including weekends and holidays. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits * Competitive Base Salary * Vacation * Paid Sick Leave * Medical, Dental, Vision, Life, Pet Insurance * 401K * Costco Membership * Bereavement Leave * Management Contract Referral Program * Education Assistance Additional Per Position * Employee Rates at all of Springboard Hospitality's 35+ Hotels * Monthly Cell Phone Stipend * Dry Cleaning Services * Hotel Level Executive Bonus Program * Retention Bonuses * Lead Share Program * Associate of the Month/Quarter & Company-wide Associate of the Year Programs * Associate Referral Bonus Program Springboard Hospitality Core Values: * CONNECTED. We are plugged into people, technology and the cutting edge of culture. * INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. * COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. * PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. * DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Job Details White Sands Hotel - Honolulu, HI $20.50 - $20.50 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: You will clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. SCOPE OF WORK + TEAM Reports to the Director of Rooms Supports housekeeping team RESPONSIBILITIES Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc... Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Must be able to lift, push, pull at least 50 lbs. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Report any missing/found articles, damage or merchandise problems to the Housekeeping Supervisor. Receive assigned section, keys, supplies and any priority requests from the Senior Housekeeper. Be able to communicate and respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management Coordinate with Senior Housekeeper on work priorities and provide assistance when needed. Perform special projects and other responsibilities as assigned Qualifications EXPERIENCE: Prior Experience: 1+ years Previous housekeeping experience. Subject Expertise: Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be able to effectively communicate to guests, management, and coworkers Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand for the entire shift. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary Vacation Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: The Cook is responsible for preparing and cooking food items according to recipes and hotel standards while ensuring quality and consistency. This position assists in maintaining a clean and organized kitchen and may support training of new kitchen staff as needed. SCOPE OF WORK + TEAM * Reports to Sous Chef/Director of Food & Beverage * Supports food & beverage operational needs for the property RESPONSIBILITIES * Prepare and cook food items according to standardized recipes and portion sizes. * Ensure food is prepared with proper presentation, flavor, and consistency. * Maintain a clean, organized, and sanitized workstation and kitchen. * Follow food safety and sanitation standards in compliance with health regulations. * Monitor inventory and inform supervisors of shortages or needs. * Assist with receiving and storing deliveries. * Work collaboratively with kitchen team to ensure timely service. * Assist with training and guiding Prep Cooks and Line Cooks as needed. * Perform other duties as assigned by the Sous Chef of Director of Food & Beverage. EXPERIENCE: * Prior Experience: * 1-2 years of cooking experience in a hotel or restaurant setting. * IT Expertise: * Knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. * Education: * High School education or equivalent. * Subject Expertise: * Ability to stand for long periods of time. * Ability to lift, carry, push or pull up to 50 pounds. * Ability to work in a fast-paced environment. * Knowledge of kitchen equipment and cooking techniques. * Strong understanding of food safety and sanitation procedures. * Must possess excellent interpersonal and organizational skills. * Must be able to follow directions with attention to detail, speed and accuracy. * Must be a team player with the ability to work under minimal supervision. * Must be able to multi-task in a fast-paced work environment. * Must be able to exercise confidentiality and discretion. * Report any unusual occurrences and/or request to Supervisor. * Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. OTHER EXPECTATIONS: * Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. * Demonstrate a working knowledge of all company safety and security procedures. * Travel required: None. * Hours Required: Flexible schedule, including weekends and holidays. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits * Competitive Base Salary * Vacation * Paid Sick Leave * Medical, Dental, Vision, Life, Pet Insurance * 401K * Costco Membership * Bereavement Leave * Management Contract Referral Program * Education Assistance Additional Per Position * Employee Rates at all of Springboard Hospitality's 35+ Hotels * Monthly Cell Phone Stipend * Dry Cleaning Services * Hotel Level Executive Bonus Program * Retention Bonuses * Lead Share Program * Associate of the Month/Quarter & Company-wide Associate of the Year Programs * Associate Referral Bonus Program Springboard Hospitality Core Values: * CONNECTED. We are plugged into people, technology and the cutting edge of culture. * INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. * COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. * PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. * DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift, however, may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM * Reports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors * Supports the front office team, sales team and guest experience RESPONSIBILITIES * Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. * Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. * Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times. * Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. * Maintain guest history files. * Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps. * File registration cards and vouchers by room number. * Assist and process overbooked or "walked" guests. * Assist and provide room change accommodations. * Document all guest requests, complaints, or problems. * Resolve guest complaints to ensure guest satisfaction. * Maintain organized and clean work area with necessary supplies. * Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. * Communicate with prior shift's Front Desk Agent to review all follow-up items. * Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette. * Process end of day reports. Qualifications EXPERIENCE: * Prior Experience: * 1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. * IT Expertise: * Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. * Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously. * Education: * High School diploma or GED required; college degree preferred. * Subject Expertise: * Must be able to sustain composure, remain calm and possess a positive attitude. * Must be energetic and outgoing. * Must be service oriented with excellent customer service skills. * Must be able to follow directions with focus to detail, speed, and accuracy. * Must be a team player with the ability to work under minimal supervision. * Must be able to multi-task in a fast-paced work environment. * Must possess excellent interpersonal and organizational skills. * Must have basic knowledge of arithmetic. * Must have the ability to input data and access information on the computer. * Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred. * Must be able to read, write and understand the English language. * Must be able to exercise confidentiality and discretion. * Must be able to effectively communicate. OTHER EXPECTATIONS: * Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. * Demonstrate a working knowledge of all company safety and security procedures. * Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. * Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits * Competitive Base Salary * PTO * Medical, Dental, Vision, Life, Pet Insurance * 401K * Costco Membership * Bereavement Leave * Management Contract Referral Program * Education Assistance Additional Per Position * Employee Rates at all of Springboard Hospitality's 35+ Hotels * Monthly Cell Phone Stipend * Dry Cleaning Services * Hotel Level Executive Bonus Program * Retention Bonuses * Lead Share Program * Associate of the Month/Quarter & Company-wide Associate of the Year Programs * Associate Referral Bonus Program Springboard Hospitality Core Values: * CONNECTED. We are plugged into people, technology and the cutting edge of culture. * INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. * COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. * PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. * DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

We are seeking a vigilant and dependable Security Officer to join our team at a prestigious condominium building. The Security Officer will be responsible for maintaining a safe and secure environment for residents, staff, and visitors by patrolling the premises, monitoring surveillance equipment and responding to emergencies as needed. Friendliness & excellent customer service are equally important duties for this position. Key Responsibilities: * Patrol the condominium premises regularly to ensure the safety and security of all residents, guests, and property. * Monitor surveillance cameras and alarms to detect suspicious activities or disturbances. * Respond promptly to emergencies such as fire, medical incidents, or security threats, and take appropriate action as per established protocols. * Maintain accurate records of daily activities, incidents, and observations. * Enforce condominium rules and regulations to ensure compliance by residents and visitors. * Provide excellent customer service by assisting residents and guests with inquiries and requests in a courteous and professional manner. * Collaborate effectively with property management, maintenance staff, and other security personnel to address security concerns and maintain a cohesive team environment. * Conduct regular inspections of security equipment to ensure proper functioning and report any issues to the appropriate authorities. Qualifications Qualifications: * Proven experience as a security officer, preferably in a residential or condominium setting. * Ability to handle stressful situations calmly and effectively. * Excellent observation skills and attention to detail. * Strong communication and interpersonal skills. Fluency in verbal & written English. * Basic computer skills and familiarity with surveillance equipment and software. * Ability to work independently and as part of a team. * Physical fitness and ability to stand or walk for extended periods. Preferred Qualifications: * Hawaii Guard Card * Certification in CPR & First Aid. * Training in crisis management or emergency response procedures. * Knowledge of local laws and regulations related to security operations. Working Conditions: * Shift work including evenings, weekends, and holidays may be required. * Exposure to outdoor weather conditions when patrolling. Benefits: * Competitive pay based on experience and qualifications. * Company paid health, dental, & vision insurance options. * Retirement savings plan (401k) with company match. * Paid time off and holiday pay. * Guard card renewal fees reimbursement. * Opportunities for training and career development.

About our company: About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Supervise the daily operations of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. Position supervises daily operations in maintaining the maintenance/sanitation of the guest rooms, public areas and pool/health club. May supervise the laundry operations. Recommends and implements procedural changes. Monitors inventories and expenses. SCOPE OF WORK + TEAM * Reports to Director Rooms & General Manager * Supports Housekeeping Department, Front Office Department, Engineering Department RESPONSIBILITIES * Supervise the housekeeping employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. * Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services * Respond to guest requests, concerns and problems to ensure guest satisfaction. Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident-free environment for guests and employees and maintain/ improve guest satisfaction. * Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction * Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets Qualifications EXPERIENCE: * Prior Experience: * 2+ full years of employment in a related position with this company or other organization(s). * IT Expertise: * Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. * Education: * Two-Year College Degree or equivalent preferred. * Subject Expertise: * Requires thorough knowledge of the Housekeeping field. * Requires knowledge of Hotel/OLS policies and procedures and the ability to determine course of action based on these guidelines. * Requires supervision/management skills. * Ability to compile facts and figures. * Ability to communicate information and hotel services to management. Second language may be required. * Demonstrate a working knowledge of all property safety and security procedures as required. * Maintaining a secure and safe environment for employees as well as guests. * Report any unusual occurrences and/or request to Supervisor. * Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. * Must be service oriented with excellent customer service and sales skills. * Must be able to effectively communicate to guests, management, and coworkers. * Must be able to read, write and understand the English language. * Must be energetic and outgoing. * Must possess excellent interpersonal and organizational skills. * Must be able to follow directions with attention to detail, speed, and accuracy. * Must be a team player with the ability to work under minimal supervision. * Must be able to understand and work with basic financial information and solve basic arithmetic problems. * Must be able to type 45 wpm and have the ability to input data and access information on the computer. * Must have proficient working knowledge of Microsoft Office, Opera; preferred. * Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: * Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. * Demonstrate a working knowledge of all company safety and security procedures. * Travel required: As needed for hotel operations. * Hours Required: Must primarily work during Springboard Hospitality business hours while understanding that the hotel business functions 24/7 and some weekend or holiday, and/or extended work hours may be occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits * Competitive Base Salary * Paid Vacation * Paid Sick Leave * Medical, Dental, Vision, Life, Pet Insurance * 401K * Costco Membership * Bereavement Leave * Management Contract Referral Program * Education Assistance * Employee Rates at all of Springboard Hospitality's 35+ Hotels * Monthly Cell Phone Stipend * Hotel Level Executive Bonus Program * Lead Share Program * Associate of the Month/Quarter & Company-wide Associate of the Year Programs * Associate Referral Bonus Program Springboard Hospitality Core Values: * CONNECTED. We are plugged into people, technology and the cutting edge of culture. * INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. * COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. * PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. * DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Job Details White Sands Hotel - Honolulu, HI $18.00 - $18.00 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Responsible for set-up, mixing of drinks, service and cleanup of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of OLS Hotels and Resorts standards and profit maximization SCOPE OF WORK + TEAM Reports to Food & Beverage Venue Manager and Hotel Manager Supports the Food & Beverage team in guest services RESPONSIBILITIES Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by OLS Hotels and Resorts standards. Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction. Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by OLS Hotels and Resorts policies and procedures. Complete liquor requisitions and supply lists. Know and comply with state liquor laws. Ensure established pars are maintained. Perform all side work duties according to side work schedules. Attend to bar and tables, take orders and deliver in a timely manner Bus tables and set in a timely manner Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently. Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation. Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner. Ensure the bar, lounge, lobby and event areas are kept clean and tidy. Be familiar with the computer POS system. Carry out cashiering functions by closing checks and servicing the guest. Follow all state liquor laws and assigned training is required. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary, report to management. ServSafe and ABC online training required for the role Stock and clean glassware. Check soda tanks to ensure that they are full and secured properly to the bar. Prepare all garnishes. Prepare juices and syrups for bar service Change kegs and soda bibs Assist in cleaning of tables and all lounge area as needed. Ensure overall guest satisfaction. Deliver food to guests. Knowledge of both food and drink menu to offer guests suggestions and upsell Knowledge of what all hotel food and beverage options are and be able to quality control all items served to guests Follow hotel handbook protocols Perform special projects and other responsibilities as assigned. Qualifications EXPERIENCE: Prior Experience: 1+ Previous bartending experience in hospitality or fast paced environment preferred. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and or micros station. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Must be 21 years of age to serve alcoholic beverages Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Job Details White Sands Hotel - Honolulu, HI $23.00 - $23.00 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift, however, may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times. Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. Maintain guest history files. Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps. File registration cards and vouchers by room number. Assist and process overbooked or “walked” guests. Assist and provide room change accommodations. Document all guest requests, complaints, or problems. Resolve guest complaints to ensure guest satisfaction. Maintain organized and clean work area with necessary supplies. Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. Communicate with prior shift's Front Desk Agent to review all follow-up items. Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette. Process end of day reports. Qualifications EXPERIENCE: Prior Experience: 1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Must be able to sustain composure, remain calm and possess a positive attitude. Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge of arithmetic. Must have the ability to input data and access information on the computer. Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred. Must be able to read, write and understand the English language. Must be able to exercise confidentiality and discretion. Must be able to effectively communicate. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Job Details Ohia Waikiki Hotel - Honolulu, HI $22.00 - $22.00 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: As the Security Officer, you play a vital role in ensuring the safety and security of our guests, team members, and property. You will conduct routine patrols of the entire property, monitor for potential risks, and respond professionally to emergencies, disturbances, and incidents. With a courteous and calm demeanor, you will help maintain a safe, secure, and welcoming environment. SCOPE OF WORK + TEAM Reports to Operations Manager Part of Security Department RESPONSIBILITIES Know the complete hotel facilities and layout including emergency procedures. Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR. Patrol parking lot ensuring safety of guests and property. Patrol interior hallways and public areas ensuring safety of guests and property. Prepare routine logs of status of patrolled areas. Prepare security incident report and notify appropriate managers when an incident occurs. Escort guests when asked to parking lot areas and assist with luggage if needed. Perform housekeeping duties during their absence overnight, assist the Night Auditor with guest calls. In addition, perform duties of Engineer on Duty and assist with maintenance calls overnight. Respond to guest questions regarding the hotel. Know the lay out of the hotel including all suites, meeting rooms and all outlets' location and hours of operation. Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience. Attend emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. Perform special projects and other responsibilities as assigned. Maintain good working relationships and open lines of communication with all other departments. Train, cross-train, and re-train (when necessary) in all departments. Assist Night Auditor/MOD and Valet whenever necessary. Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments. EXPERIENCE: Prior Experience: 2+ Year Experience required by position is one full year of employment or more in a related position with this company or other organization(s). IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High school education or equivalent experience Guard card and CPR/First Aid certified required. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Based on business operational needs and must be flexible to work early mornings, nights and overnight shifts, including weekends and holidays as needed. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 51+ Hotels Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Job Details White Sands Hotel - Honolulu, HI $20.00 - $20.00 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: The Line Cook is responsible for preparing and cooking menu items according to recipes and hotel standards in a timely and efficient manner. This position ensures quality, presentation, and consistency of all food served while maintaining a clean and organized work area. SCOPE OF WORK + TEAM Reports to Sous Chef/Director of Food & Beverage Supports food & beverage operational needs for the property RESPONSIBILITIES Prepare, season, and cook menu items according to recipes and standards. Set up and stock stations with all necessary supplies. Maintain cleanliness and organization of station and kitchen areas. Ensure food is prepared with attention to quality, portion control, and presentation. Follow proper food handling, sanitation, and safety procedures at all times. Communicate effectively with team members and supervisors to ensure smooth kitchen operations. Assist with inventory control and reporting shortages or equipment issues. EXPERIENCE: Prior Experience: 1+ year experience of line cook or similar kitchen experience in a hotel or restaurant setting. IT Expertise: Knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School education or equivalent. Subject Expertise: Ability to stand for long periods of time. Ability to lift, carry, push or pull up to 50 pounds. Ability to work in a fast-paced environment. Knowledge of food safety and sanitation procedures. Must possess excellent interpersonal and organizational skills. Must be able to follow directions with attention to detail, speed and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must be able to exercise confidentiality and discretion. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: None. Hours Required: Flexible schedule, including weekends and holidays. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary Vacation Paid Sick Leave Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Job Details White Sands Hotel - Honolulu, HI $23.46 - $23.64 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: The Cook is responsible for preparing and cooking food items according to recipes and hotel standards while ensuring quality and consistency. This position assists in maintaining a clean and organized kitchen and may support training of new kitchen staff as needed. SCOPE OF WORK + TEAM Reports to Sous Chef/Director of Food & Beverage Supports food & beverage operational needs for the property RESPONSIBILITIES Prepare and cook food items according to standardized recipes and portion sizes. Ensure food is prepared with proper presentation, flavor, and consistency. Maintain a clean, organized, and sanitized workstation and kitchen. Follow food safety and sanitation standards in compliance with health regulations. Monitor inventory and inform supervisors of shortages or needs. Assist with receiving and storing deliveries. Work collaboratively with kitchen team to ensure timely service. Assist with training and guiding Prep Cooks and Line Cooks as needed. Perform other duties as assigned by the Sous Chef of Director of Food & Beverage. EXPERIENCE: Prior Experience: 1-2 years of cooking experience in a hotel or restaurant setting. IT Expertise: Knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School education or equivalent. Subject Expertise: Ability to stand for long periods of time. Ability to lift, carry, push or pull up to 50 pounds. Ability to work in a fast-paced environment. Knowledge of kitchen equipment and cooking techniques. Strong understanding of food safety and sanitation procedures. Must possess excellent interpersonal and organizational skills. Must be able to follow directions with attention to detail, speed and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must be able to exercise confidentiality and discretion. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: None. Hours Required: Flexible schedule, including weekends and holidays. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary Vacation Paid Sick Leave Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

PURPOSE: Audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure OLS and Hotel accounting policies and procedures are followed. Acts as Manager-On-Duty during the overnight shift handling complaints and responding to emergency situations ensuring compliance to all Emergency/Crisis Management procedures and guidelines established by management. ESSENTIAL FUNCTIONS: * Audit, balance and report on all food and beverage outlets' (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information; balances and closes all bank ticket codes daily. * Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. * Audit, balance and prepare, verify and report on Room information to provide rooms management feedback of how they are performing; prepares statistics and income journal sheets for preparation of daily reports; and runs night audit final after insuring all revenues are in balance nightly. * Handles noise complaints, credit problems, employee conflicts, guest relocation, and rejection of undesirables; fields guest complaints and listens and extend assistance in conjunction with hotel Security Staff to resolve any problems that may arise utilizing diplomacy and good judgement. * Responds to hotel emergencies immediately in a calm and effective manner in coordination with Hotel Security staff and other employees on duty consistent with the policies and guidelines outlined in the OLS MOD Manual, OLS Best Practices Manual, Emergency Evacuation Plan and OLS Crisis Management Plan. * Perform the duties of a Front Desk Clerk including express checkouts when needed. * Update the Hotel Pass Down Log on all occurrences and issues. NON-ESSENTIAL FUNCTIONS: * Assist in taking and placing wake-up calls, * Handle cash and balance House Bank each shift * Perform the duties of a bellperson as needed * Perform other duties as requested by OLS management * OTHER PERSONNEL ISSUES: * Abide by payroll policies, procedures (punch in/punch out), Meals and Rest Periods policy and OLS Rules of Conduct. * Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. * Report any unusual occurrences and/or request to the General Manager. * Read and abide by all the regulations and rules of conduct stated in the employee handbook. JOB REQUIREMENTS: Education: High School Education or equivalent experience. Experience: Accounting background a plus, but not required; previous Front Desk Agent or Night Audit experience a plus Skills and Abilities: * Ability to operate a computer, calculator, phone switchboard/console, printer * Must possess a good knowledge of computerized hotel systems i.e. Oprah PMS and other software such as MS Excel, MS Word; * Must be a positive team player; * Ability to compile facts and figures with the ability to analyze moderately complex mathematical calculations; * Good written/verbal communication skills; * Must maintain a warm and friendly demeanor; * Maintains composure and objectivity when needed * Very good telephone and guest relations etiquette and skills; No. of employees supervised: Oversee overnight staff_____ employees Hours Required: Scheduled days and times may vary based on need Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency. Moderate - Ability to lift files/papers up to 5 lbs, 50% of time. Occasional - May need to lift luggage up to 50 lbs. No Lifting/Pushing/Pulling/Carrying Required. * ------------------------------------------------------------------ Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often. Light - as needed when filing etc. X No Bending/Kneeling Required. * ------------------------------------------------------------------ Mobility Describe the type(s) of mobility required to include distances and % of time involved. Moderate - Ability to move between front desk and various other areas in the hotel, 15-20% of time. Stationary Position * ------------------------------------------------------------------ Continuous Standing Describe the reasons to include time period and frequency. 75% of shift continuous standing attending to customers and monitoring lobby. No Continuous Standing Required. * ------------------------------------------------------------------ Climbing X No Climbing Required. * ------------------------------------------------------------------ Driving Describe type of vehicle, distances, % of time involved and frequency. Light; whenever needed to assist Valet in parking cars ___ No Driving Required. * ------------------------------------------------------------------ Work Environment Inside: 100 % of 8 hours (time period) Outside: % of (time period) Describe any abnormal temperature exposures: NONE Hearing X Critical Moderate Minimal Explain: Communicate with guests * ----------------------------------------------------------------- Vision X Critical Moderate Minimal Explain: Viewing of CTR screen * ------------------------------------------------------------------ Speech X Critical Moderate Minimal Explain: Communicating with guests over the telephone * ------------------------------------------------------------------ Literacy X Critical Moderate Minimal Explain: Reading daily reports, numbers, etc. * ------------------------------------------------------------------ Chemicals/Agents Describe any chemicals/agents to include what they are, warnings and frequency of use. Toner; white out ____ No Chemicals/Agents Used. * ------------------------------------------------------------------ Protective Clothing Type: Approx. % of (time period) X None Required. * ------------------------------------------------------------------ Equipment Operation List type of equipment and frequency of use. Personal Computer, telephone, cash register, calculator - approximately 90-95% of time. None Required. * ------------------------------------------------------------------ Other Considerations X None.