Call Center Representative jobs at Omaha Steaks - 313 jobs

General Information Location Greenville, SC Job ID 9427 Job Category Customer Service Representative (CSR) Language Requirement English Description & requirements Description Do you have a passion for serving customers? Are you an expert in customer service and motivated to make a difference in the lives of others? Our representatives come from a diverse range of backgrounds, but share a passion for serving our client's customers with their diabetes care devices. If you are an expert in customer service and motivated to make a difference in the lives of others, this is the opportunity for you! What's in it for YOU! $17.00 per hour, starting pay rate Monthly performance-based incentives, potential Onsite in our Greenville, SC office, and then move to Hybrid from your Home Office (based on performance) Comfortable, climate-controlled office environment (no more being on your feet all day!) Shifts end by 8:00pm ET Paid Vacation Pay options to meet your needs: Daily Pay, Bi-Weekly Pay, Direct Deposit, and Pay Cards Health Benefits for you and your family, including medical, dental, vision 401(k) Investment options with employer match opportunities Employee Assistance Program Ability to develop your skills and grow your career An opportunity to work for a company passionate about people Career advancement Join our Transcom Family as a Customer Service Representative at our Greenville, SC location! In this full-time employee role, you'll support our client's customers with their diabetes care devices. You'll help with technical issues, ordering supplies, insurance questions, and general product support, This role requires patience, empathy, and the ability to communicate clearly while handling multiple systems and tasks. What we are looking for: We've got an exciting career opportunity for you, if you can: Effortlessly engage with callers, actively listen, analyze, and isolate tech issues Provide patience and empathy to callers that need support with time sensitive technical issues Provide patience and empathy to callers that need support with purchasing or obtaining their diabetes care device Comfortably navigate multiple applications to research solutions Multitask in systems while patiently providing step-by-step instructions with a focus on accuracy and timeliness Calmly provide conflict resolution and navigate frustrated customer situations with an aptitude for service-orientation and social perceptiveness Work independently with discipline and motivation to succeed in a call center environment where you work both onsite and hybrid from the comfort of your home Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers Work at a desk, wearing an approved wired headset for the duration of a full-time schedule in order to talk to customers in a high-volume, fast-paced, and sometimes stressful environment Requirements The following items are mandatory pre-employment requirements and/or skills that are required to be successful in this role. The skills listed are skills that must be used daily and for a prolonged period of time, up to the full duration of your scheduled shift. At least 18 years or older High School Diploma, or equivalent Able to successfully pass a criminal background check Reasonable driving distance to the Greenville, SC site Able to work onsite initially, and then move to a hybrid schedule, based on performance Able to work a full-time work week, with overtime opportunities, as needed Able to maintain 100% strict adherence to the assigned schedule Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays) Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule Strong computer knowledge, including ability to accurately type at least 30 wpm Excellent English written and verbal communication skills Courteous and friendly with a high level of professionalism Willingness to follow procedures and adhere to policies Able to communicate information and ideas so others will understand and able to exchange accurate information in these situations Able to multitask applications while talking to customers on the phone Able to thrive in a fast-paced, time-pressured, dynamic work environment taking back-to-back calls Able to actively listen to customer needs and demonstrate empathy - this includes having problem sensitivity - solve customer problems and be sensitive to others while doing it Highly adept at working with a high frequency of conflict situations, as well as upset customers Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting Able to use your hands to handle, control, or feel objects, tools, or controls Previous call center experience, preferred Experience in a technical support role or troubleshooting with basic technical support knowledge, preferred Experience with diabetes, medical background, exposure to medical terms, preferred Location On-site This role is located at: 650 Executive Center Dr. Greenville, SC 29615. This role will be hybrid, based on performance. When you move to the hybrid phase of employment, there are work-at-home requirements: Transcom provides you with the equipment needed for this position. The computer contains a built-in webcam that is required to be used for training and meetings. You must have a secure, quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work shift, this includes caring for someone else in the home. Your home office must be a private room with a door and cannot be a shared office space. Your monitor cannot face a window, if the office is on a ground floor. Your home office must have a DSL, Fiber, or Cable Internet that is hardwired into a modem/router via Ethernet. Dial up, Wireless, Mobile Hotspot, or Satellite internet service cannot be used. Your hardwired internet connection must meet the minimum speed requirements: Minimum download speed 20 Mbps Minimum upload speed 3 Mbps Ping less than 100 ms or less What Life at Transcom is like! Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000+ customer experience specialists at over 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals. At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together. We are the voice of our clients. We are Transcom. We are passionate about people and look forward to meeting you!

The Ideal Candidate The Customer Service Specialist is responsible for servicing the needs of Johnston & Murphy customers and retail locations using excellent product knowledge and internal processes. How You Will Make an Impact Handle incoming calls to process customer orders driven from catalog and web Answer inquiries by phone or e-mail from customers, retail stores and other departments concerning orders, shipments and returns. Meet individual and team customer focused goals Provide timely feedback regarding system needs, process improvements, website issues or customer concerns Act as an ambassador for the brand to the outside world; adheres to an appropriate and effective set of core values. Effective communicator within the organization; build lasting and productive relationships with co-workers. Make good decisions based on analysis and knowledge; works with a sense of urgency and moves issues to closure. Assist with special projects within the organization Experience and Skills You'll Need to Have 1 year experience in a customer service, retail or sales related field High school diploma or equivalent, some college preferred. Effective interpersonal skills and customer focused attitude to contribute to the success of the team Must be able to work at least 25 hours weekly with various 5-hour shifts Monday - Friday between the hours of 7a-7p and 2 Saturdays monthly from 9a-2p. Please note that this is a hybrid opportunity (3 days at home, 2 days in office) AFTER 60 days #LI-LC1 #LI-Hybrid #LI-CC1#LI-LC1 Apply

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Customer Advocacy Representative - Retention! We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Location - Remote US/USA Summary: This is a full-time position that pays an hourly rate and commissions on customer saves. The Retention Representative is responsible for reducing customer attrition by developing and maintaining excellent relations with our customer base. They will also advocate on behalf of customers through proactive and reactive communication with our customers who are at risk of cancelling in order to retain their business. What You'll Do: Retain Customer Business: Skillfully address incoming cancellation requests by leveraging advanced persuasion techniques to retain customers. Expertly resolve customer complaints and issues with the aim of significantly enhancing customer satisfaction. Proactively identify opportunities to assist dissatisfied customers by providing tailored solutions to prevent cancellations. Focus on account retention and implement measures to reduce attrition rates. Meticulously document cases to ensure comprehensive and accurate reporting. Promote additional services and products to residential customers, ensuring adherence to the specified creation multiple, with the objective of maintaining and enhancing customer loyalty. Proactively reach out to customers identified as at risk of cancellation, ensuring that every opportunity to retain these customers is thoroughly investigated, with a strong emphasis on gathering and acting upon customer feedback to improve their experience. What You'll Need: Education & Experience: High School Diploma or equivalent. Minimum of 2 years in a call center environment as a Customer Advocacy or Retention representative. Communication Skills: Able to communicate effectively and professionally to customers. This includes but is not limited to displaying an upbeat and respectful demeanor, demonstrating patience, empathy, soft skills, effective listening, and adapting to our different customer dialects. Written and verbal communication skills; ability to communicate with customers in a variety of ways such as via telephone, email, chat. Sales Skills: Ability to resell the value of Vector Security to existing customers, including the use of persuasion. Decision Making Skills: Able to make sound and accurate decisions independently while balancing the needs of the business with those of our customers and abiding by the terms of the contract. Organization Skills: Able to manage multiple projects and team members and adapt to a fast-changing environment. Able to meet Customer (Internal and External) deadlines. Microsoft D365: Company-specific software for CRM and scheduling. Able to become proficient in these business systems to demonstrate competency with company specific processes and procedures. Manage case queues and customer contacts, by tasking team. Computer Literacy: Highly proficient with Microsoft Office programs. Technical Skills: Possess knowledge of security system design and troubleshooting. Complete ADC certification within 90 days. Complete Point Central training to assist MDU customers. Licenses/Certifications: Able to obtain and maintain state licenses and technical certification as needed to access customer accounts. Remote Workplace: Able to work from home (Vector-provided equipment) without distraction. What You'll Get: We offer a “Total Rewards” package including: Competitive compensation with incentive eligibility Medical, dental, and vision coverage Company paid life and AD&D insurance Company paid short- and long-term disability Voluntary benefit products 401k retirement savings plan Flexible Spending Account Paid time off for vacation, sick days and floating holidays Tuition reimbursement Employee Assistance Program (EAP) About Us: We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time. Our Values: Win as a team. Do the right thing. Make a difference every day. Get it done. Think big. If you share these ideals, we'd love to hear from you! Vector Security is a Drug-Free Workplace Vector Security is an Equal Opportunity Employer All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.

We're hiring Hybrid Call Center Representatives! This position offers the best of both worlds, a mix of in-office collaboration and remote flexibility. If you have strong communication skills, enjoy problem-solving, and are comfortable with technology, we want to hear from you. In this role, you'll handle customer inquiries, process orders, and ensure each customer receives timely, professional assistance. You'll work closely with your team both on-site and virtually to maintain high standards of customer satisfaction and efficiency. Responsibilities: Provide courteous, accurate, and professional support to customers via phone, email, and chat Respond promptly to inquiries and follow up to ensure resolution Process orders, forms, applications, and requests Maintain organized and detailed records of customer interactions Collaborate with team members and management in both in-office and remote settings Share feedback to improve customer service procedures and systems Requirements: High school diploma or GED required Prior experience in customer service or administrative support Proficient with computers, email, and CRM systems Excellent written and verbal communication skills Ability to work both independently and collaboratively Bilingual in English and Spanish preferred Want to be considered for this opening immediately? Call our office at 713-680-9898! Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

Job Description We're hiring Hybrid Call Center Representatives! This position offers the best of both worlds, a mix of in-office collaboration and remote flexibility. If you have strong communication skills, enjoy problem-solving, and are comfortable with technology, we want to hear from you. In this role, you'll handle customer inquiries, process orders, and ensure each customer receives timely, professional assistance. You'll work closely with your team both on-site and virtually to maintain high standards of customer satisfaction and efficiency. Responsibilities: Provide courteous, accurate, and professional support to customers via phone, email, and chat Respond promptly to inquiries and follow up to ensure resolution Process orders, forms, applications, and requests Maintain organized and detailed records of customer interactions Collaborate with team members and management in both in-office and remote settings Share feedback to improve customer service procedures and systems Requirements: High school diploma or GED required Prior experience in customer service or administrative support Proficient with computers, email, and CRM systems Excellent written and verbal communication skills Ability to work both independently and collaboratively Bilingual in English and Spanish preferred Want to be considered for this opening immediately? Call our office at 713-680-9898! Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us. The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team when necessary. Roles and Responsibilities: Provide first-level assessment, support, and resolution of issues. Answer inbound calls regarding product orders, E-comm orders, parts orders, and repair requests in a fast-paced environment. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Handle dispute escalation in accordance with existing policies and procedures Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Keep detailed records of customer interactions and transactions, recording inquiries, complaints, and comments, as well as actions taken. Attend mandatory monthly training/department meetings before/after scheduled work time to stay updated on product or company policy changes. Requirements: Experience in a remote and fast-paced environment Minimum of 3 years of service-related experience in a call center environment Must have the ability to learn systems and multi-task by navigating multiple windows to obtain and update necessary information while assisting customers Basic knowledge of Microsoft Suite is required, including Outlook, Word, Excel, OneNote Must be able to work mandatory OT during peak seasons or as required SAP experience is a plus Automatic Call Distributor (ACD) system experience is a plus Bilingual is a plus (Spanish) The hourly rate for this position is $18.50. As a benefit eligible position, this role enjoys access to our medical plans, dental plans, vision plan, Life Insurance, Accidental Dismemberment & Death Insurance, Tuition Reimbursement program, 401(k), Short-Term Disability, Long-Term Disability, Parental Leave, Legal Plan, Employee Assistance Program, Pet Insurance, Flexible Spending Account, Critical Illness Insurance, Watch Accommodations/Discounts, Paid Time Off and Company Paid Holidays. DIRECT APPLICANTS ONLY - NO AGENCIES Movado Group, Inc. designs, sources, and distributes MOVADO , MVMT , OLIVIA BURTON , EBEL , CONCORD , COACH , TOMMY HILFIGER , HUGO BOSS , LACOSTE , and CALVIN KLEIN watches worldwide, and operates Movado company stores in the United States. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. #ZR #LI-MP1 Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: * Respond to inbound calls from existing customers * Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. * Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy * Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: * You can multitask and manage multiple competing priorities * You are passionate about helping others * Has 2+ years of experience working in a call center environment Compensation and perks: * Hourly wage: $19.00 - 21.00 * We will pay for your P&C license (expected within 60 days after starting) * Medical, dental, vision insurance, 401K match * Ability to work remotely (we provide work equipment) * Ongoing training and mentorship from our leadership team * An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at ******************* The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in NY! Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services. Key Responsibilities: Answer inbound customer calls in a professional and friendly manner. Identify customer needs and provide appropriate solutions, information, and assistance. Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system. Process orders, updates, and account information efficiently while ensuring customer satisfaction. Troubleshoot product or service issues and escalate complex matters when necessary. Educate customers about our products, services, and promotions to enhance their experience. Collaborate with team members and other departments to resolve customer inquiries effectively. Meet performance metrics and targets while adhering to company policies and procedures. Qualifications: Proven experience in a call center or customer service role is highly desirable. Excellent verbal communication skills and a friendly, engaging demeanour. Strong problem-solving abilities and the ability to think on your feet. Proficient in using computers and familiarity with call center technology and CRM systems. Ability to handle high call volumes while maintaining professionalism and composure.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in TX. Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in New England. Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Are you passionate about helping customers and providing top-notch service? We are looking for dedicated and enthusiastic Call Center Agents to join our team. If you thrive in a fast-paced environment and enjoy solving problems, we want to hear from you! Key Responsibilities: Answer incoming customer calls and respond to inquiries in a friendly and efficient manner. Provide accurate information about our products and services, addressing any questions or concerns. Resolve customer complaints and issues with empathy and professionalism. Document customer interactions and maintain detailed records in our CRM system. Meet or exceed individual and team performance metrics, including call volume and customer satisfaction scores. Collaborate with team members and supervisors to enhance the customer experience and share best practices. Participate in ongoing training and development to stay current with product knowledge and service techniques. Qualifications: Previous experience in a call center or customer service role is an advantage. Excellent verbal communication skills with a friendly and patient demeanour. Strong problem-solving abilities and the capability to work under pressure. Proficient with computers and an aptitude for learning new software programs. Availability to work flexible hours, including evenings and weekends.

Job Description Founded in 2002, Bennett & Porter has grown into one of Arizonas fastest-growing financial and insurance firms. With certified professionals dedicated to excellence, we are consistently recognized as a leader in the industry. Our culture blends high performance with genuine care. Employees thrive in a supportive environment, where teamwork and mutual respect are central. We believe every role is equally important and treat our team like family. From company-wide luncheons to quarterly team events, we take pride in creating a workplace where people feel valued, motivated, and connected. We are seeking a Licensed Insurance Customer Service Representative to join our growing team. In this role, you will deliver exceptional service to our clients by managing policy changes, resolving billing issues, filing claims, and educating them on coverages. Youll be part of a collaborative team that values accuracy, professionalism, and a client-first mindset. Base Pay: $50,000$60,000 (based on experience) PTO & paid holidays Medical/dental/vision coverage (100% for employees) Profit sharing Monday-Friday schedule, evenings and weekends off, Monthly team lunches and quarterly activities Fully Remote work opportunity after 90 day in-office training period This is a rewarding opportunity to grow your career in a supportive, family-like environment while making a meaningful impact on clients. Apply today! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Evenings Off Weekends Off Holidays Off Profit Sharing Monthly Team Lunches Team Outings Responsibilities Service and manage an existing book of business with accuracy and care Process policy endorsements, audits, cancellations, and renewals File and track claims, assisting clients through resolution Educate policyholders on coverages, exposures, and exclusions Resolve billing issues and provide timely solutions Requirements Must have an active Property & Casualty insurance license to be considered for this role Must have prior customer service or insurance-related experience Strong organizational skills with attention to detail Excellent communication and problem-solving skills Team-oriented with a commitment to client satisfaction

Job Description Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team. Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us! If you have experience in retail sales, call center or any customer service role -- we want to talk to you! Responsibilities include but aren't limited to: Triage appointments and incoming customers Answer phones and direct inquiries to the proper department and follow up in a timely manner Calculate the customer's bill using the dealership's computer system Make changes accurately and issue receipts to customers Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution File Service Repair Orders Requirements: Excellent communication skills Basic accounting skills Detail-oriented Experience with Microsoft Office suite Automotive experience a plus Ability to communicate customers' interests, needs, and requests to management and sales personnel Professional personal appearance We Offer: Medical + Dental insurance 401k match program Paid training Paid time off

Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team. Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us! If you have experience in retail sales, call center or any customer service role -- we want to talk to you! Responsibilities include but aren't limited to: Triage appointments and incoming customers Answer phones and direct inquiries to the proper department and follow up in a timely manner Calculate the customer's bill using the dealership's computer system Make changes accurately and issue receipts to customers Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution File Service Repair Orders Requirements: Excellent communication skills Basic accounting skills Detail-oriented Experience with Microsoft Office suite Automotive experience a plus Ability to communicate customers' interests, needs, and requests to management and sales personnel Professional personal appearance We Offer: Medical + Dental insurance 401k match program Paid training Paid time off

* Take customer calls and provide accurate, satisfactory answers to their queries and concerns * Reserve appointments for the guest at their preferred location * Call clients and customers to inform them about the company's new products & services * Guide callers through troubleshooting, navigating the company site or using the products or services * Review customer or client accounts, providing updates and information * Collaborate with other call center professionals to improve customer service * Marketing job duties as required Requirements * Strong communication, both written and verbal * Great active listening skills * Exceptional interpersonal and rapport building skills * A patient and empathetic attitude * Strong time management and organizational skills * Adaptability and flexibility * Comfortable working in fast-paced environments * Troubleshooting skills, either basic or advanced, depending on the role and industry * Computer literacy * Phone skills, including familiarity with complex or multi-line phone systems * In-depth knowledge of a company's products and/or services * Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area

Remote Florida Seasonal (Spring, Summer) CUSTOMER SERVICE REPRESENTATIVE STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION! Everything But Water is the largest specialty retailer of women's swimwear and resort wear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover ups and sundresses to jewelry, totes, sandals and more. We are looking for a highly motivated and energetic individual as a Full-Time - Seasonal (Spring, Summer) Customer Service Representative to support Management in customer engagement. The ideal candidate will have a dedication to providing superior customer service, a background in retail or call center customer service, a positive attitude and ability to build and maintain relationships. This is remote, work from home, position in the Orlando, FL area. JOB DESCRIPTION Customer Service Representative, in partnership with the Customer Support Management team, will create a customer centric environment via phone, email and chat. Supporting the Company's customer service model, brand standards and operations is expected. RESPONSIBILITIES Handle incoming customer inquiries promptly and professionally via phone, chat, and email Research and resolve delivery issues Review new orders Update customer profile and payment information Enforce policies and procedures to ensure call center is running efficiently Communicate with fulfillment center and stores to ensure proper handling of orders De-escalation of customer complaints to ensure customer satisfaction Support a productive work environment with a positive attitude and a dedication to providing superior customer service QUALIFICATIONS High school diploma or general education degree required; some college preferred 1 year of call center or administrative phone experience required Availability must include nights, weekends, and holidays Strong typing skills preferred; 35 WPM (words per minute) minimum, required Proficient in Microsoft Office (Microsoft Excel, PowerPoint, Word, Outlook) Good organizational, prioritizing and time management skills Ability to learn quickly and to retain information; must be able to comprehend how multiple systems interact Ability to work well within a team environment Ability to work independently with or without direction from supervisor Ability to lift and move up to 10 lbs Ability to sit for extended periods of time Must be able to conduct phone calls for up to seven hours a day Must be fluent in English (speak, read, write) Must be able to provide a quite work-from-home environment Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. We are an Equal Opportunity Employer. STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION! Everything But Water is the largest specialty retailer of women's swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more. Equal Opportunity & Fair Chance Statement Everything But Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. We will consider qualified applicants with criminal histories in a manner consistent with applicable Fair Chance and “Ban the Box” laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance.

Customer Service Associate Job title: Customer Service Associate Job type: Full Time Hours of Operation: 4 days - 10 hours shifts (schedule varies based on business needs) The JEGs Story: Why do millions depend on JEGS for their high-performance car parts? It's simple - from the iconic mail-order catalog to a fully stocked e-commerce experience, we have built a preferred destination for every gearhead, professional racer, weekend warrior and restoration guru who wants to take their vehicle to the next level. Job Summary: JEGS has immediate openings for experienced Customer Service Associates to work in our Columbus, OH or our Delaware, OH Call Centers. If you are passionate about providing quality customer service and enjoy working in a high-volume customer-focused environment, this could be your opportunity. Key Responsibilities: Professional Customer Service: Deliver a high level of professional, courteous and personalized customer service in all interactions. Customer Inquiry Response: Answer customer inquiries through various channels (phone, email, support tickets) in a timely and accurate manner. New Account Creation: Gather all required information to onboard new customers, including but not limited to name, phone number, email address, and shipping and billing information. Account Updates: Update customer account information as needed, ensuring data accuracy and integrity. Documentation of Customer Interactions: Accurately document customer conversations, interactions and transactions for future reference and quality assurance. Customer Complaint Handling: Effectively manage and resolve customer complaints with professionalism and empathy, ensuring customer satisfaction. Product & Service Knowledge: Provide clear and concise information regarding products, services and company policies to customers. Order Processing: Efficiently process orders, ensuring accuracy and attention to detail in all transactions. Shipping Status Checks: Track and provide updates on the status of customer orders, shipments and deliveries. Upselling & Cross-Selling: Utilize sales techniques to upsell and cross-sell products or services based on customer needs and preferences. Core Skills: Customer Service Experience: 2+ years of customer service experience in a call center environment, with a proven track record of delivering excellent service. Problem-Solving & Decision-Making: Strong problem-solving abilities and sound decision-making skills to handle customer concerns effectively and efficiently. Customer Satisfaction Focus: Ensure complete customer satisfaction by addressing concerns, offering solutions and following up as needed. Attention to Detail: Demonstrate a keen eye for detail when processing orders, updating accounts and tracking customer interactions. Complaint Acknowledgment: Acknowledge customer complaints promptly by professionally demonstrating attentiveness to their concerns. Verbal and Written Communication: Strong verbal and written communication skills with an upbeat, concise and professional tone. Preferred Skills: Complaint Acknowledgment: Acknowledge customer complaints promptly and professionally, demonstrating attentiveness to their concerns. Active Listening: Apply active listening skills to understand customer needs, identify issues and provide appropriate solutions. Microsoft Office 365 Proficiency: Proficient in Microsoft Office 365 suite (Word, Excel, Outlook and Teams) with strong computer aptitude. Positive Attitude: Maintain a positive, solution-focused attitude even in challenging situations. Time Management: Effectively prioritize tasks and manage time to ensure all customer needs are met promptly. Multitasking: Ability to handle multiple customer inquiries and issues simultaneously while maintaining a high level of service. What We Offer: JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term and Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount and weekly pay.

Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $19 per hour ($16 base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Locations: Bainbridge - 7010 Aurora Rd, Aurora, OH 44202. Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124 Hudson - 5611 Darrow Rd, Hudson, OH 44236 Other locations across Cleveland available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.