Ombudsman full time jobs

**The ProAmpac Employee Assistance Fund (PEAF) is a standalone 501(c)(3) nonprofit organization dedicated to improving the lives of ProAmpac employees and strengthening the communities in which we operate. This position is responsible for overseeing the strategy, operations, and growth of PEAF and serves as the primary liaison between employees and support resources.** **Applicant and Recipient Support** + Recipient advocacy: support recipients by working with vendors to reduce or resolve outstanding balances and by helping applicants identify and access additional resources for support. + Partner with Human Resources during the application process to ensure all required information and documentation are received. **Administration of the Fund** + Prepare summaries and present grant requests to the Selection Committee for review and approval. + Maintain accurate and up-to-date records in the applicant and grant distribution database. + Travel required (25%) - visit ProAmpac locations globally to promote and administer the program. + Provide key stakeholders with regular reports containing data and statistics on employee giving and grant applications. + Organize and facilitate quarterly and year-end board meetings; attendance at the year-end meeting is required. + Demonstrate a clear understanding of federal and state regulatory requirements governing nonprofit organizations. + Maintain and regularly update the PEAF website. + Develop projections for annual donations and prepare itemized forecasts of expenses incurred by the fund. + Assist with the global expansion of the fund across ProAmpac sites to promote employee awareness and contributions. + Collaborate with PEAF in other jurisdictions. + Working with external service providers to provide necessary information and provide other assistance for timely government filings. + Review and update bylaws as needed to ensure compliance and alignment with organizational goal. **Employee Engagement** + Conduct site visits to raise awareness of PEAF and drive employee participation and contributions. + Collaborate with ProAmpac sites to plan and execute fundraising events, providing materials and resources to support their success. + Occasionally attend fundraising events to offer support and serve as a representative of PEAF. + Develop and implement initiatives, including an annual fundraising campaign, to increase donations and support the continued growth of the program. + Collaborate with the Marketing team to develop fundraising materials, including brochures, videos, social media campaigns, posters, and other promotional content. + Attend the annual leadership meeting to encourage donations and support; collaborate with the Marketing team to develop and implement PEAF-related activities and initiatives. **Qualifications, Education, and Experience** + Two or more years of experience managing or supporting operations within a 501(c)(3) nonprofit organization. + Must possess excellent presentation skills and the ability to communicate effectively with diverse audiences. + Ability to communicate effectively, both verbally and in writing, with employees at all levels of the organization. + Experience with OneCause or similar fundraising platform required. + Must demonstrate creativity in developing fundraising events and creating effective communication materials. + Demonstrated ability to collect, organize, and maintain accurate data for reporting and analysis. + Strong organizational and time management skills, with the ability to prioritize and manage multiple projects to meet deadlines.. + Global non-profit/employee assistance fund administration experience preferred, Human Resources experience a plus. + Demonstrate proactive judgment and decision-making abilities with strong problem-solving skills and the ability to develop effective solutions. + Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Outlook email and calendar. + Ability to read, write, and follow instructions. Ability to add/subtract/multiply/divide. + Demonstrate a commitment to ProAmpac's core values + Maintain strict confidentiality and protect privacy of confidential/sensitive information. **Salary** $70,000 - $75,000 annually depending on education and experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor. **Job Category:** Human Resources Full-Time

Student Support Services/Resource Coordinator District: Warren County Educational Service Center Warren County ESC Equal Opportunity Employer Position: Resource Coordinator Job Opening: The Warren County ESC is seeking candidates for a full-time resource coordinator position assigned to the Warren County ESC student programs. The person selected for this position will be working at our Wellness and Phoenix Academy Programs both located in Mason, Ohio. The tentative start date is 1-5-2026. Essential Functions: Receipt of referral/gathering information from pertinent sources. Attend Team Meetings and school staffing, as appropriate. Student visits/observations; family visits in school and at home. Refer family to community services. Accompany family to service providers such as mental health appointments when appropriate. Accompany student and family to appointments when appropriate. Make referrals to and receive referrals from Children's Services, Juvenile Court, Mental Health, parenting classes, local police departments, counseling agencies, Warren County Council of Government, and any other appropriate resource. Continued coordination and consultation with service providers. Develop relationships with community agencies and act as a liaison between school, parents, and community agencies. Participate in the development of resources and activities to help at-risk youth and families. Coordination of resources such as food, clothing, school supplies, holiday programs. Maintain progress notes, contracts, financial data, etc., as required for supervision and quarterly performance reviews. Master's Level Staff may also: Conduct groups for youth in as needed/requested. Conduct individual counseling, as needed/requested. Qualifications: Candidates need to hold a bachelor's degree or higher in Social Work or related field and two years' experience working with youth and pass a background check. Contract: based on program school days calendar (January-May) and will vary based on candidate start date for 25-26 school year and August to May for the 26-27 school year. Salary and Benefits: Salary per WCESC salary schedule and commensurate with experience Please forward letter of interest, resume, letters of recommendation and/or 3 reference contacts to Kevin Stevens @ ********************************* Candidate may also mail documents to Kevin Stevens 1879 Deerfield Road

**Department:** Physical Therapy **Weekly Hours:** 36 **Status:** Full time **Shift:** Days (United States of America) As the Support Coordinator IV, you will perform customer service functions that are vital to daily clinical operations and revenue integrity for the department. You will register patients in the EMR to ensure accurate billing and verify insurance coverage for all rehab services and document detailed coverage. In this role, you will process daily billing charges, complete charge reconciliation and be responsible for point-of-service collections, including co-pays and deductibles. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. **REQUIREMENTS** + High school diploma or equivalent **PREFERRED REQUIREMENTS** + Associate's degree or previous experience in business or health care management + Mastery in Microsoft Office and related software + Knowledge of electronic medical record software's like Epic and other rehab service line applications **ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (****************************************************** . **Benefits:** We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact **************************** Equal Opportunity Employer/Drug-Free Workplace

Job Details Entry Global Headquarters - Dublin, OH Full Time 3rd ShiftDescription JOB SUMMARY: The CS Support Coordinator (3rd Shift) is the first line of defense and ensures carriers have all relevant transit information regarding pickup, delivery and arrive to the shipper/receiver in a timely and orderly manner. They are critical to effectively and efficiently servicing our customers by managing and tracking customer freight for the purposes of keeping customers informed and updated throughout the duration of transportation. ESSENTIAL DUTIES Follow and execute all aspects of the EASE Customer Journey. Complete tasks and responsibilities in line with EASE's customer service model and service levels. Develop lasting relationships by providing superior customer service. Provide transportation quotes based on market rates and knowledge in a timely manner. Advise Account Managers and customers of all new developments during the entirety of the shift. Update Account Managers on any issues that arise throughout the life of a load and look for solutions for those problems. Provide transparency by updating customer portals regularly and accurately. Clear, consistent, and professional verbal and written communication to both customers and carriers alike. Build relationships with carriers to understand needs and secure the utilization of carrier assets. Ensure customer satisfaction by tracking all shipments. Analyze and negotiate rates with carriers based on current market prices. Act with a sense of urgency to solve problems and look for ways to improve operational inefficiencies. Ensure all proper carrier paperwork is received for billing when the carrier is added to the EASE Logistics network. Execute daily issue recognition/resolution and notify Account Managers accordingly. Book loads by answering inbound calls and making outbound calls. Build loads by following specifications sent by the customer. Book loads via email by posting on numerous websites. Work with the entire operations team to provide the best customer service to customers. Ensure on-time pickups and deliveries for customers by routing drivers and providing detailed directions and instructions. Ensure operations are reviewed by the appropriate party before assigning or leaving for the day. Multitask and provide superior customer service to carriers and customers alike. Other duties as assigned. Qualifications QUALIFICIATIONS Education High School Diploma or GED is required. Additional related training and certifications will be weighted on a case-by-case basis. Experience A minimum of 0 years of related experience (Bachelor's degree), or A minimum of 1 year of related experience (Associate's degree), or • In lieu of a degree, a minimum of 3 years related experience required. Transportation industry experience is a plus. Sales, customer service, and/or negotiation-related talents. Knowledge, Skills, & Abilities Excellent communicator with a great phone presence. Constructive problem solver. Flexible in work hours and adaptable to changing workload. Be willing to learn a lot very fast. Ability to remain calm under sometimes stressful situations. Ability to multi-task and adapt quickly to different situations. Proficient in Microsoft Office Suite Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.

Department: TCH Hospital Administration Weekly Hours: 40 Status: Full time Shift: Days (United States of America) As the Support Coordinator IV, you will perform customer service functions that are vital to daily clinical operations and revenue integrity for the department. You will register patients in the EMR to ensure accurate billing and verify insurance coverage for all rehab services and document detailed coverage. In this role, you will process daily billing charges, complete charge reconciliation and be responsible for point-of-service collections, including co-pays and deductibles. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. REQUIREMENTS * High school diploma or equivalent PREFERRED REQUIREMENTS * Associate's degree or previous experience in business or health care management * Mastery in Microsoft Office and related software * Knowledge of electronic medical record software's like Epic and other rehab service line applications ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ************************ Equal Opportunity Employer/Drug-Free Workplace

Type: Full-time Shift: Day Shift Perks Archway Offers: * Health, dental, vision benefits * Life, AD&D, short and long term disability insurance * Generous paid time off (PTO) * Recognition programs and service awards * 401 (k) with a company match * Employee assistance program, including identity theft protection and travel assistance * Employee discount programs MAJOR AREAS OF RESPONSIBILITY This position is responsible for the execution of the tactical work of the customer's journey, meeting overall client requirements and SLA's pertaining to CSS responsibilities. This includes having a complete understanding of the client operating systems and client business rules, including order processing, data setup, reporting, online ordering system, telephone, and email support. * Serve as contact for client and customer inquiries, orders and issue resolution through various communication channels. Ensures that all inquiries are handled and documented in a timely and professional manner * Liaison between Archway departments and the client contacts or end customer. Often interfacing with all departments to ensure deliverables are being completed on time and within SLAs. * Apply attention to detail of procedures and requirements to ensure proper billing to the client, including timely and accurate closing of work to prepare for billing process. * Ensures Client satisfaction by preventing occurrences of nonconformities. Typically, the 1st escalation point; troubleshoots and resolves potential Client concerns, proactively identifies risk and uses the escalation protocol to communicate as required * Proactively generates continuous improvement ideas including improved efficiencies and cost savings and ensures that most efficient processes are used. * Will partner with internal departments as needed to support them with meetings, root cause events, QBR's etc. * This position will have a general understanding of Client contractual requirements. Updates internal stakeholders to risk, potential opportunities, out of scope requests etc. * The position will be trained in multiple areas to support redundancies are in place to service the client. * This position will be able to demonstrate knowledge of products and services provided to client, and communicate as such. * All other duties as assigned. QUALIFICATIONS, EXPERIENCE, EDUCATION, KNOWLEDGE, AND SKILLS REQUIRED * Associates' or Bachelor's degree preferred. * Minimum 1-year experience in customer service environment. * Ability to handle tasks requiring attention to detail. * Ability to learn new systems. * Ability to work in a fast-paced, high output environment. * Ability to multitask and prioritize job tasks. * Ability to work independently and in a team environment. * Strong written and verbal communication skills. * Accurate data entry and spelling skills. * Strong general computer skills including MS Office Suite. * Professional appearance and demeanor. For quicker responses, please apply directly to our company website online at

The ProAmpac Employee Assistance Fund (PEAF) is a standalone 501(c)(3) nonprofit organization dedicated to improving the lives of ProAmpac employees and strengthening the communities in which we operate. This position is responsible for overseeing the strategy, operations, and growth of PEAF and serves as the primary liaison between employees and support resources. Applicant and Recipient Support + Recipient advocacy: support recipients by working with vendors to reduce or resolve outstanding balances and by helping applicants identify and access additional resources for support. + Partner with Human Resources during the application process to ensure all required information and documentation are received. Administration of the Fund + Prepare summaries and present grant requests to the Selection Committee for review and approval. + Maintain accurate and up-to-date records in the applicant and grant distribution database. + Travel required (25%) - visit ProAmpac locations globally to promote and administer the program. + Provide key stakeholders with regular reports containing data and statistics on employee giving and grant applications. + Organize and facilitate quarterly and year-end board meetings; attendance at the year-end meeting is required. + Demonstrate a clear understanding of federal and state regulatory requirements governing nonprofit organizations. + Maintain and regularly update the PEAF website. + Develop projections for annual donations and prepare itemized forecasts of expenses incurred by the fund. + Assist with the global expansion of the fund across ProAmpac sites to promote employee awareness and contributions. + Collaborate with PEAF in other jurisdictions. + Working with external service providers to provide necessary information and provide other assistance for timely government filings. + Review and update bylaws as needed to ensure compliance and alignment with organizational goal. Employee Engagement + Conduct site visits to raise awareness of PEAF and drive employee participation and contributions. + Collaborate with ProAmpac sites to plan and execute fundraising events, providing materials and resources to support their success. + Occasionally attend fundraising events to offer support and serve as a representative of PEAF. + Develop and implement initiatives, including an annual fundraising campaign, to increase donations and support the continued growth of the program. + Collaborate with the Marketing team to develop fundraising materials, including brochures, videos, social media campaigns, posters, and other promotional content. + Attend the annual leadership meeting to encourage donations and support; collaborate with the Marketing team to develop and implement PEAF-related activities and initiatives. Qualifications, Education, and Experience + Two or more years of experience managing or supporting operations within a 501(c)(3) nonprofit organization. + Must possess excellent presentation skills and the ability to communicate effectively with diverse audiences. + Ability to communicate effectively, both verbally and in writing, with employees at all levels of the organization. + Experience with OneCause or similar fundraising platform required. + Must demonstrate creativity in developing fundraising events and creating effective communication materials. + Demonstrated ability to collect, organize, and maintain accurate data for reporting and analysis. + Strong organizational and time management skills, with the ability to prioritize and manage multiple projects to meet deadlines.. + Global non-profit/employee assistance fund administration experience preferred, Human Resources experience a plus. + Demonstrate proactive judgment and decision-making abilities with strong problem-solving skills and the ability to develop effective solutions. + Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Outlook email and calendar. + Ability to read, write, and follow instructions. Ability to add/subtract/multiply/divide. + Demonstrate a commitment to ProAmpac's core values + Maintain strict confidentiality and protect privacy of confidential/sensitive information. Salary $70,000 - $75,000 annually depending on education and experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor. Job Category: Human Resources Full-Time