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ON Services company history timeline

1992

1992: Customer Service Week established as the first week in October by President George H. W. Bush

1996

With the introduction of the Internet came a new channel through which customers could interact with companies. It’s safe to say that online customer service begins by 1996, at which pointInternet use had grown to support businesses’ use of email and 1-on-1 chat to personally interact with customers.

1998

1998: Jeremie Miller invents Jabber/XMPP, the open-source technology that most live chat is built on, including GTalk, Olark, and others.

1998 LivePerson, now the largest live chat company, launches their service.

1999

1999 Salesforce.com launches and grows to be the global leader in CRM.

2007

Just after the launch of the first iPhone in 2007 came the App Store in its many iterations.

2008

Social media took off in 2008 and opened up yet another support avenue to customers.

2009

2009: Olark creates the first live chat that stays on-page, eliminating the need for the annoying "pop-out." Live chat brings back the immediacy of human interaction to the internet.

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Founded
1985
Company founded
Headquarters
Norcross, GA
Company headquarter
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ON Services history FAQs

Zippia gives an in-depth look into the details of ON Services, including salaries, political affiliations, employee data, and more, in order to inform job seekers about ON Services. The employee data is based on information from people who have self-reported their past or current employments at ON Services. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by ON Services. The data presented on this page does not represent the view of ON Services and its employees or that of Zippia.

ON Services may also be known as or be related to ON Services, ON Services, a GES company and On Services - A Ges Company.