On-site services specialist vs guest services

The differences between on-site services specialists and guest services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an on-site services specialist and a guest services. Additionally, an on-site services specialist has an average salary of $35,797, which is higher than the $27,247 average annual salary of a guest services.

The top three skills for an on-site services specialist include customer service, customer locations and management reports. The most important skills for a guest services are guest service, reservations, and customer service.

On-site services specialist vs guest services overview

	On-Site Services Specialist	Guest Services
Yearly salary	$35,797	$27,247
Hourly rate	$17.21	$13.10
Growth rate	-4%	-4%
Number of jobs	89,834	94,619
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 45%
Average age	40	40
Years of experience	12	12

On-site services specialist vs guest services salary

On-site services specialists and guest services have different pay scales, as shown below.

	On-Site Services Specialist	Guest Services
Average salary	$35,797	$27,247
Salary range	Between $27,000 And $46,000	Between $20,000 And $35,000
Highest paying City	Anchorage, AK	New York, NY
Highest paying state	Alaska	New York
Best paying company	General Electric	Columbia University in the City of New York
Best paying industry	Technology	Retail

Differences between on-site services specialist and guest services education

There are a few differences between an on-site services specialist and a guest services in terms of educational background:

	On-Site Services Specialist	Guest Services
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	-	-

On-site services specialist vs guest services demographics

Here are the differences between on-site services specialists' and guest services' demographics:

	On-Site Services Specialist	Guest Services
Average age	40	40
Gender ratio	Male, 50.1% Female, 49.9%	Male, 38.0% Female, 62.0%
Race ratio	Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.0% Asian, 6.5% White, 57.3% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 5.5% Hispanic or Latino, 22.3% Asian, 6.5% White, 54.3% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between on-site services specialist and guest services duties and responsibilities

On-site services specialist example responsibilities.

Understand, administer and manage the contract that exists between the contractor and the client (SCE).
Close out monthly summary of arrival systems, postage fund reports and USPS metering machine.
Maintain excellent customer relations while following USPS guidelines for parcels to enter the mailing system safely and efficiently.
Verified/Validate arrangement of electrical/electronic equipment, power loads for equipment, piping, and HVAC systems.
Copy documents according to instructions, binding and collating.

Guest services example responsibilities.

Manage crew by utilizing professional leadership skills.
Train several employees during tenure on daily operations and Marriott policies.
Complete Marriott stats workshop, and hone comprehension of sales tactics.
Assist the front desk with answering the PBX systems and registering them in the hotel.
Participate in leadership training sessions with senior counselors.
Handle banking transactions/deposits and maintain POS system for daily accounting.

On-site services specialist vs guest services skills

Common on-site services specialist skills

Customer Service, 24%
Customer Locations, 8%
Management Reports, 7%
QC, 7%
Technical Support, 6%
Copy Machines, 6%

Common guest services skills

Guest Service, 41%
Reservations, 8%
Customer Service, 6%
Front Desk, 6%
Wine, 4%
Phone Calls, 3%

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Office and Administrative Industry
On-Site Services Specialist
On-Site Services Specialist vs Guest Services

Updated January 8, 2025

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