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On-site services specialist vs solution specialist

The differences between on-site services specialists and solution specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an on-site services specialist and a solution specialist. Additionally, a solution specialist has an average salary of $76,424, which is higher than the $35,797 average annual salary of an on-site services specialist.

The top three skills for an on-site services specialist include customer service, customer locations and management reports. The most important skills for a solution specialist are product knowledge, sales process, and SQL.

On-site services specialist vs solution specialist overview

On-Site Services SpecialistSolution Specialist
Yearly salary$35,797$76,424
Hourly rate$17.21$36.74
Growth rate-4%-4%
Number of jobs89,83456,938
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 62%
Average age4040
Years of experience1212

On-site services specialist vs solution specialist salary

On-site services specialists and solution specialists have different pay scales, as shown below.

On-Site Services SpecialistSolution Specialist
Average salary$35,797$76,424
Salary rangeBetween $27,000 And $46,000Between $46,000 And $125,000
Highest paying CityAnchorage, AKSeattle, WA
Highest paying stateAlaskaAlaska
Best paying companyGeneral ElectricPayPal
Best paying industryTechnology-

Differences between on-site services specialist and solution specialist education

There are a few differences between an on-site services specialist and a solution specialist in terms of educational background:

On-Site Services SpecialistSolution Specialist
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common college--

On-site services specialist vs solution specialist demographics

Here are the differences between on-site services specialists' and solution specialists' demographics:

On-Site Services SpecialistSolution Specialist
Average age4040
Gender ratioMale, 50.1% Female, 49.9%Male, 58.4% Female, 41.6%
Race ratioBlack or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.0% Asian, 6.5% White, 57.3% American Indian and Alaska Native, 0.7%Black or African American, 12.3% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 6.7% White, 54.9% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between on-site services specialist and solution specialist duties and responsibilities

On-site services specialist example responsibilities.

  • Understand, administer and manage the contract that exists between the contractor and the client (SCE).
  • Close out monthly summary of arrival systems, postage fund reports and USPS metering machine.
  • Maintain excellent customer relations while following USPS guidelines for parcels to enter the mailing system safely and efficiently.
  • Verified/Validate arrangement of electrical/electronic equipment, power loads for equipment, piping, and HVAC systems.
  • Copy documents according to instructions, binding and collating.

Solution specialist example responsibilities.

  • Lead multiple team meetings covering best practices, new policy and procedures, and explaining new MBO targets.
  • Manage existing accounts while identifying new sources of opportunities for sales in the SME segment through cold calling and prospecting.
  • Manage payroll and overall candidate compliance regarding eligibility of employment and new hire paperwork.
  • Manage billing inquiries, encourage cross-selling and referral for additional property and casualty lines of business.
  • Manage Microsoft SQL consolidation project to improve the operational efficiency of database servers and reduce their licensing costs.
  • Research and implement new technology solutions including a CRM software, email marketing opportunities, and a company blog.
  • Show more

On-site services specialist vs solution specialist skills

Common on-site services specialist skills
  • Customer Service, 24%
  • Customer Locations, 8%
  • Management Reports, 7%
  • QC, 7%
  • Technical Support, 6%
  • Copy Machines, 6%
Common solution specialist skills
  • Product Knowledge, 17%
  • Sales Process, 12%
  • SQL, 6%
  • Java, 6%
  • Azure, 6%
  • Windows, 5%

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