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  • Roofing Manager

    Servpro Industries, LLC 3.9company rating

    Gallatin, TN job

    What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Roofing Manager will lead the development and growth of the SERVPRO roofing service line. The ideal candidate will possess extensive knowledge in managing a successful roofing business, staying ahead of market trends, understanding customer needs, and business plan development. This lead subject matter expert will work closely with cross-functional teams, including marketing, construction, and product resources, to ensure that our roofing services meet market demand and align with company goals. The Roofing Manager will report to the Director of Service Line Development. You will Lead a cross functional team in the development and implementation of a strategy for the roofing service line, aligned with company objectives. Conduct market research to identify user personas, trends, opportunities, and competitive analysis in the roofing industry. Lead end-to-end service development, including a business growth model, recommended organizational structure, human resource documents, employee learning paths, job file documentation, and detailed work processes. Ensure that roofing services recommendations meet regulatory, safety, and quality requirements. Work with procurement teams to optimize roofing material offerings for franchises. Create and delivers training materials and presentations for franchises. Schedule, create budgets for, and oversee roofing services training opportunities for franchises. Gather and analyze feedback from customers and franchises, as well as market and performance data to identify opportunities or improvements. Manage the support provided to franchises, Franchise Business Consultants, and Regional Directors of Operations to improve franchise performance and growth associated with roofing services. You have Minimum of five years experience in the roofing business, preferably with field experience, plus a proven ability to lead with influence in a cross-functional and complex environment. Strong knowledge of roofing materials, estimating processes, installation processes, and industry regulations. Strong analytical skills and experience with business finances and operations. Strong interpersonal and leadership skills with ability to effectively collaborate with multiple levels within the organization. Advanced knowledge of Microsoft Office; fluent in Microsoft Word, Excel, and PowerPoint. Excellent written and oral communication skills, especially in conveying technical concepts to non-technical audience. Experience in briefing and collaborating with senior leaders on proposed courses of action. A driver's license and the ability to travel as needed to fulfill job responsibilities. Flexibility to work longer hours on occasion due to workshop scheduling or project deadlines based on the needs of the business. Standard working hours for the role are Monday-Friday 8:00 am to 5:00 pm. The average overnight travel requirement for this position is: 10% - 15% per month. Education Bachelor's degree in business administration, project management, construction management, or a related field; or comparable experience in a construction management role. A combination of both is preferred. About SERVPRO For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
    $58k-93k yearly est. 4d ago
  • Guest Services Supervisor

    Great Wolf Lodge 4.2company rating

    Traverse City, MI job

    Pay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Ensures daily success of check-in standards and operational efficiencies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department Understands and participates in scheduling of staff, execution of labor management and forecasting Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of agents, providing real time feedback and coaching Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met Participates in recruitment and selection of talent for the guest service team Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs May also assist in supervising bell, valet and night audit and other roles as needed Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 1 year prior experience Rooms Division/Front Desk Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associate's degree or higher in hospitality or related field Experience with Opera or similar system Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Ability to lift 30lbs. Ability to stand/sit for long periods of time. Ability to bend, stretch and twist Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $19.8 hourly 3d ago
  • Lead Line Cook

    Great Wolf Lodge 4.2company rating

    Traverse City, MI job

    Pay: $21.50 per hour At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets. Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets. Oversees the activities of the kitchen staff and monitors food production and presentation. Resolves operational issues. Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow. Maintain working rapport with all hotel staff for efficient operation and service to guests. Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation. Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef. Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary. Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements. Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner. Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations. Maintain and follow all Ecosure or similar food safety and sanitation program standards. Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary. Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership. Prepare schedules for approval by the Executive Chef. Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef. Basic Qualifications & Skills High School degree or equivalent. Three years of cook experience in a similar environment. Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment. Possess the ability to work with Point of Sale system and Kitchen Display System. Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Must be able to obtain local or state food handling permits and serv safe food handling certification as required. Successful completion of criminal background check and drug screen. Desired Qualifications & Traits Culinary education degree preferred. One year of experience in lead line cook, supervisor or leadership role Previous kitchen experience in hotel/resort industry. Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment. Proven teamwork. Projects professional image that inspires trust and confidence. Enthusiastic and positive energy. Physical Requirements Able to lift up to 40 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Able to work in hot/cold environments Able to work around continuous moderate noise levels Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Pay Rate: $#undefined#undefined#undefined /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $21.5 hourly 2d ago
  • Assistant Operations Manager

    Coachusa 4.6company rating

    Parkville, MD job

    Assistant Operations Manager Full-Time Location: Parkville, MD Compensation: $55,000-$65,000 Schedule: Based upon the needs of the operation Apply Now! Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Operations Manager with 1-3 years of experience in transportation. The incumbent will report to the Operations Manager or General Manager. The Asst. Operations Manager will assist the Operations Manager with directing and coordinating all activities of the location to obtain optimum efficiency and economy of operations. The Asst. Operations Manager will interface with drivers and dispatch personnel daily to coordinate all phases of charter, schedule, and tour departments. In addition, the person in this role also assists in the growth of the business through excellent customer relations and service and ensuring business continuation by growing and developing his/her staff. What we offer: Health, Dental, and Vision Insurance Term life insurance (company paid and voluntary) 401(k) plan Generous Paid time off Employee Assistance Program “EAP” Free membership for “Tickets At Work” for exclusive employee deals Growth Opportunities with one of the largest privately held transportation companies in North America. Paid Weekly Description: Directs and coordinates activities of dispatch, scheduling, planning, operations, maintenance and administrative departments to ensure overall effectiveness efficiency and profitability Responsible for assisting Sr. Management with yearly budgets, monitoring the budget monthly, compiling monthly variance reports, complete the monthly Operating Stat report, monitor monthly spending and revenue produced. Consults with administrative personnel and reviews activity, operating and sales reports to determine changes in programs or operations required Promotes organization in industry trade associations Monitors performance and prepares appraisals annually for managers reporting directly to this position Coordinate with Human Resources to onboard new employees Coordinate all aspects of driver training program and reviews all accidents with Manager of Safety Will be knowledgeable with environmental compliance issues Work closely with operations/dispatchers regarding driver and vehicle matters Attend association meetings and public events to increase overall knowledge and civic relationships with public agencies when required Address customer concerns that pertain to buses or bus drivers Daily scheduling when required, operational forecasting, and planning/analysis for the best utilization of assets to maximize safety, customer service, and efficiency. Oversee and direct daily functions of our dispatch office Assist with hiring; evaluates the work performance of staff; ensure the timely and efficient completion of all assigned tasks. Any other tasks needed and required by Sr. Management and/or direct reports. Minimum Requirements: Ability to read, analyze and interpret financial reports and legal documents Ability to effectively present information to top management and/or board of directors Must be an organized and detail-oriented individual that can work independently and efficient Available on weekends, holidays, days, and nights and work flexible long shifts depending on the operation's needs Exemplary communication and customer service skills Ability to calculate figures including interest, commissions, percentages etc. Ability to define problems, collect data, establish facts and draw valid conclusions Knowledge of DOT Safety rules, Hours of service, Federal and State Regulations for facilities and operators. Ability to read, write and speak English fluently Travel Requirements when necessary Driving you to a better FUTURE! To learn more about your next big career change! APPLY NOW! Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
    $55k-65k yearly 3d ago
  • Part Time Shift Supervisor in Costco

    CDS (Club Demonstration Services 3.9company rating

    McKinney, TX job

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. What we offer: Competitive wages; $16.00 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available to work 2-3 shifts per week, including weekends Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!
    $16 hourly 1d ago
  • Food & Beverage Attendant

    Great Wolf Lodge 4.2company rating

    Mashantucket, CT job

    Pay: $17 per hour In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.] At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various food outlets, including the Pizza Shop, Coffee Shop, Grab 'N Go outlet and more. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years. Join our Pack: Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Communicates with guests to take food and beverage orders Prepares customer food and beverage orders Provides outstanding customer service and engage in suggestive selling Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service Ensures the daily operation of the retail outlet adheres to operating procedure guidelines Assists in other food outlets as needed Basic Qualifications & Skills Some High School education or equivalent Flexibility regarding scheduling based on business demands Experience utilizing basic math skills with ability to add, subtract multiply and divide Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures Successful completion of a criminal background and drug screen. Desired Qualifications & Traits Previous experience demonstrating strong customer service Prior experience utilizing restaurant equipment and sanitation standards Ability to multi-task and prioritize a variety of tasks with minimal direction Previous experience with cash transactions and Point of Sale systems Proven teamwork skills Physical Requirements Ability to lift up to 20 lbs. Able to sit and/or stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.
    $17 hourly 2d ago
  • Crew Member

    Little Caesars 4.3company rating

    Pigeon Forge, TN job

    Now Hiring: Part-Time Crew Members - Join the Pizza Party! Looking for a fun, flexible job where you can earn money, make friends, and learn valuable skills? Little Caesars is hiring Part-Time and Full-Time Crew Members who are friendly, dependable, and ready to bring the energy! Whether you're looking for your first job or just a great place to work, this is your chance to be part of a fast-paced team that knows how to work hard and have a good time. What We're Looking For: Positive, outgoing personality Reliable, trustworthy, and ready to jump in Willingness to learn and work as part of a team Great attitude and a big smile-we'll teach you the rest! What You'll Get: Competitive Starting Pay Meal Discounts-hello, free pizza perks! A FUN Work Environment that's high-energy and supportive Real Opportunities to Grow-many of our Manager's started right here as Crew! Hiring Immediately - Teen Jobs Welcome! Start building your future one slice at a time. Apply today and let's get cooking! REQUIREMENTS Must be at least 16 years old Must be able to stand and walk for long periods of time, as well as squat down. Reliable and predictable attendance. Dependable, hardworking and the ability to handle pressure situations and stress. Excellent communication and interpersonal skills and the ability to express a positive attitude towards others. Able to understand and follow direction and instructions. Able to perform the essential functions of the job. Previous retail or customer contact experience preferred. As the fastest growing pizza chain in the U.S., there's no denying that Little Caesars is doing something right. We're an international brand that's a household name and a front-of-mind decision when you've got pizza on the brain. We've grown tremendously since opening the first store in 1959 - and we're still growing. But, at the end of the day, our success as a big-town name is because of our focus on small town values.
    $20k-25k yearly est. 1d ago
  • Sous Chef Garde Manger

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey, PA job

    Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. The Garde Manger Chef Supervises all functions of the cold preparation of banquets, catering, and weddings along with commissary cold production and preparation. The Garde Manger Sous Chef works in tandem with the Banquet Chef and is responsible for the Banquet Kitchen in the absence of the Banquet Chef. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Learn and maintain menu, recipe, and ingredient knowledge of all restaurants. As well as basic understanding of daily operations of Banquet, and Garde Manger production areas.* Lead, supervise, motivate, guide, train, delegate, counsel, and discipline (when needed) culinary team members on a daily basis.* Produce commissary bulk cold production for all restaurant outlets. Maintain high standards of food quality, and presentation for all restaurants. As well as Banquet and Garde Manger areas while anticipating guest needs* Requisition daily food and paper supplies for all kitchen areas. Also maintain knowledge of protein, produce and dry goods, ordering procedures, and schedules.* Create preplists and forecast amounts for weekly production of garde manger and banquet production.* Resolve guest concerns and escalate advanced issues as needed.* Monitor compliance with company, property, and department policies, and procedures. Report on issues as needed. Ensure proper use, maintenance, and cleaning of all kitchen equipment while maintaining kitchen safety, and designated sanitation standards. Contribute to creative development of menus. Attend designated leadership and BEO meetings Perform other duties as assigned. Qualifications: 18 years of age or older. Associate's degree - Culinary Arts, Culinary Management Relevant work experience can be substituted for education - 5 years Minimum of 5 years of related experience. Minimum of 2 years supervisory experience. Must possess a valid Driver's License. Knowledge, Skills, and Abilities: Strong foundation in classical cuisine and modern techniques. Demonstrate a passion to learn, grow, and share knowledge with others. Job Demands: While performing the duties of this job, the employee is required to: Climbing Ladders Occasional ( Reaching Forward Frequent (34-66%) Climbing Stairs Frequent (34-66%) (ft maximum height) Lifting Frequent (34-66%) (lbs maximum weight) Reaching Overhead Frequent (34-66%) Finger Dexterity Constant (>67%) Hand/Eye Coordination Constant (>67%) Stooping Frequent (34-66%) Bending Frequent (34-66%) Sitting Occasional ( Standing Constant (>67%) Walking Constant (>67%) This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc. This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery). This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). This job regularly requires verbal communication of detailed information to others either by phone or in person. Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion). The position is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. The position is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia. The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. The position is subject to extreme heat. Temperatures above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. The position is subject to extreme cold. Temperatures typically below 32° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. The position is subject to both environmental conditions. Activities occur inside and outside. This position has a variable schedule, days, nights, weekends, and holidays. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $34k-44k yearly est. 23h ago
  • 2025 Off-Duty Police Officer

    Six Flags Over Texas 4.1company rating

    Arlington, TX job

    This posting is for Police Officers that have been referred for work at Six Flags Over Texas or Hurricane Harbor, by one of the off-duty Officer Coordinators. This posting is not open to the public for applications. Must be at least 21 years old Must be a current law enforcement officer in the state of Texas Must be eligible to work part time outside of your normal officer schedule Must be referred by the SFOT/HHA police officer coordinator Must be approved by Six Flags Human Resources Must have a valid Texas Driver's License
    $38k-52k yearly est. 24d ago
  • Aquatics Lead

    Six Flags Fiesta Texas 4.1company rating

    San Antonio, TX job

    Job Type: Seasonal Pay Rate: $16.25/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $16.25 with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 25% discount of merchandise for all employees, flexible scheduling and daily and weekly pay available. WHAT YOU WILL DO: Lead the way in safety, teamwork, and exceptional service! As an Aquatics Lead, you'll assist Aquatics Area Supervisors in maintaining safe, clean, and efficient water attractions. Provide leadership, training, and guidance to your team, delivering unforgettable experiences for guests and team members. You'll also help plan and support events that drive the goals of Six Flags Fiesta Texas. HOW YOU WILL DO IT: Achieve, receive, and maintain Ellis and Associates Special Facilities deep water lifeguard certification. Adhere to all Ellis and Associates policies and procedures as taught by certified Ellis & Associates instructor. Comply with and enforce all corporate and park safety policies and procedures. Leads by example by performing all duties and responsibilities and promoting teamwork and an ongoing and supportive environment for all Team Members. Provides first class Guest Service to include interaction with Guests who are angry or upset and creates an atmosphere that requires the same of all Team Members. Practices, supports, maintains and enforces a total safety culture. Assists Aquatics Supervisors in completing daily inspections of pools and Emergency Equipment. Performs trainings including Slide Trainings & continuous on-the-job training with all Aquatics Team Members Be the role model that all aquatics team members can look up to, through excelling in all lifeguard skills, guest service, training, slide dispatching procedures and attitude. Follow all tasks assigned by Aquatics Supervisors, and management or as stated in the Standard Operating Procedures. Adhere to Park Attendance Policy as stated in the Team Member Handbook Assures that all lifeguard equipment and supplies are checked daily and replaced if needed. Maintains daily records of attendance, rotations, and daily ride counts. Performs all other duties as assigned or as necessary to support the Aquatics Department and Fiesta Texas. WHAT YOU WILL NEED: At least 16 years old Valid Ellis and Associates Special Facilities Lifeguard license or the ability to obtain one. Clear demonstration of leadership ability. Strong communication, organizational, analytical and time management skills. Must be creative, outgoing, detail oriented, and self-motivated. The availability to work flexible hours and varied shifts including weekdays, weekends, and holidays. The ability to stand and walk for long periods of time outdoors in various weather conditions to include extreme heat and sun. Adequate correctable eyesight for near/far/depth perception. Willingness to cross train for other operational departments and assist same during specific short staffing periods. Able to communicate effectively in the English language including the ability to hear, read, speak and write. A clear demonstration of excellent Guest Service skills and an evident commitment to our Guest First philosophy. A clear commitment to total safety, and a strong, safe background. OTHER NOTES: All other duties assigned or necessary to support the park as a whole. Reports to Aquatics Supervisor While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Interested Candidates should apply online at Jobs.Sixflags.com Park Location: San Antonio, TX - Six Flags Fiesta Texas
    $16.3 hourly 20d ago
  • Part-Time Food & Beverage Department Trainer

    Six Flags Over Texas 4.1company rating

    Arlington, TX job

    Responsible for training new team members in food safety, department policies, and procedures. Monitor and maintain the practice of all department policies and procedures. Focus on food safety, quality and creating a positive work environment. Retrain when necessary. This position pays $16/hour and is part-time. Key Duties and Responsibilities: Lead and support site Quality & Food Safety teams in project accountabilities and mentor site teams where appropriate Be the key contact for all regional Quality and Food Safety related projects & activities Maintain food safety and occupational safety training programs to ensure governmental compliance Manage and support existing food safety programs Provide technical support to associates and management regarding food safety and occupational safety programs Conduct daily audits of facilities to ensure General Food Safety and safety compliance, report findings and take corrective action to ensure issues are fully resolved. Train new team members in food safety and department policies and procedures Assist in developing new training procedures and content Skills and Qualifications Must be at least 18 years of age, TABC and Food Manager certified Must be willing to work a varied schedule, including extended shifts, nights, weekends, and holidays as needed Complete required internal assessments & audits, develop corrective/preventive actions, and complete required validation and verifications of the system Ability to communicate technical and non-technical information to various levels Ability to foster an environment where innovation and cooperation are used to solve problems Ability to influence management & enable the activities of employee teams Perform all other duties assigned by Full Time Supervisors.
    $16 hourly 24d ago
  • Restaurant Line Cook

    Great Wolf Lodge 4.2company rating

    Traverse City, MI job

    Pay: $19.50 per hour At Great Wolf, the Restaurant Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Restaurant Line Cook prepares food in accordance with recipes set by the executive chef, ensuring meal quality and exceeding guest expectations. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets. Ensure compliance with all food-handling and sanitation regulations. Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in restaurants and banquets. Executes food orders according to guest preference in a timely manner while working on multiple orders at once. Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of supervisor and chefs. Controls recipes by weighing and measuring designated ingredients. Coordinates with Main Kitchen Cook for successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties. Possible work stations include: Pantry, Fryer, Broiler/Grill, Sauté, Dessert Station, Buffet or Banquet, Buffet Action Stations. Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner. Monitor supply levels of food, paper goods, and small wares in heart of house area, replenish as necessary. Maintain appropriate levels of necessary dishes and utensils; keep all dishware used in cooking and serving clean, sanitary, and in good condition always. Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations. Maintain and follow all Ecosure or similar food safety and sanitation program standards. Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership. At the end of the shift, check out and communicate shift information with culinary leader. Basic Qualifications & Skills High School diploma or equivalent experience. Minimum two years of previous cook experience in a similar environment. Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment. Possess the ability to work with Point of Sale system and Kitchen Display System. Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Must be able to obtain local or state food handling permits and serv safe food handling certification as required. Successful completion of criminal background check and drug screen. Desired Qualifications & Traits Completion or enrollment in Culinary certification or degree preferred. Experience as an a la carte or buffet line cook and/ or resort or hotel cook experience preferred. Previous leadership experience preferred. Proven teamwork. Projects professional image that inspires trust and confidence. Enthusiastic and positive energy. Physical Requirements Able to lift up to 40 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Able to work in hot/cold environments Able to work around continuous moderate noise levels Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Pay Rate: $$19.50 per hour /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $19.5 hourly 1d ago
  • Customer Service Advisor

    The Cake 3.9company rating

    Fort Worth, TX job

    Job Title: Customer Service Advisor Type: Part-Time (Potential to Move Full-Time) Start: Immediate / By End of December Compensation: Up to $28/hr DOE Join a leading insurance services provider as a Customer Service Advisor. This role is perfect for a professional who thrives on helping others, loves learning, and wants to grow within a supportive, client-focused team. What You'll Actually Be Doing: • Provide responsive, friendly support to clients via phone, email, and chat • Assist with insurance inquiries, policy updates, and account management • Document client interactions and track follow-ups using internal tools • Collaborate with team members to ensure seamless client experiences Must-Haves (Don't Apply Without These): • Previous customer service or client-facing experience • Strong communication and interpersonal skills • Professional attitude and eagerness to learn • Ability to manage part-time hours reliably (10 hours/week) You'll Stand Out If You… • Have experience in insurance, financial services or similar industries • Are comfortable using CRM or ticketing systems • Can proactively identify ways to improve client interactions This is a 10-hour/week contract with the potential to move to full-time.
    $28 hourly 1d ago
  • Event Specialist

    Horizon Hospitality Associates, Inc. 4.0company rating

    Baltimore, MD job

    Lifestyle Curator - Baltimore, MD Compensation: $65,000 - $70,000 + Discretionary Bonus + Comprehensive Health, Dental, and Vision, 401k w/match, PTO, and tuition reimbursement! Join the team at Baltimore's premier residence as a Lifestyle Curator. This is a unique opportunity to be the face of a vibrant, upscale community-creating memorable experiences, curating resident events, maintaining social media, and delivering five-star service every day. Ideally, this person will be a hands-on leader for the concierge team. What You'll Do: Build relationships and anticipate resident needs Manage lifestyle programming and signature events Support concierge operations and wellness initiatives Enhance resident engagement through social media and on-site presence Who You Are: Hospitality professional with 3+ years in luxury service environments Polished, organized, and energized by interacting with people Skilled in multitasking, problem-solving, and customer service Tech-savvy with excellent communication and social media skills Ready to Curate an Unforgettable Lifestyle? If you're ready to bring energy, elegance, and unmatched service to Baltimore's most iconic residential address, please apply with an updated resume. Only qualified applicants will be contacted.
    $65k-70k yearly 3d ago
  • Information Technology Technician

    Apex Systems 4.6company rating

    Ridley Park, PA job

    Apex Systems is currently hiring for an IT Support Tech for a large technology company! Project Details: IT service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide Coordinates and Client End User on expectations and availability to conduct Managed Client Services Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations Identifies potential issues that could adversely impact End User experience and follows through on action steps Strives to meet all Client SLAs & Customer Satisfaction Goals Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire operation at a given site When required-provides onsite shadowing to Program Field Service Team Serves as an entry point to develop technical and customer skills to grow into broader and more challenging field services roles Basic installation and maintenance to technical products Follows predefines procedures and tasks in everyday activities Work is regularly reviewed by a more senior level technical specialist Qualified candidates will have the following experience and skills: 1+ years' experience in servicing/deploy computer equipment At least one industry standard certification such as CompTIA A+, Net+, or Security+. Must have a proven customer service background Must have experience in a corporate environment Individual will be knowledgeable of Windows operation system environment Able to comprehend and follow verbal and written technical instructions and scripts Physically able to lift and move Enterprise and Client technology hardware in our customer environments Excellent verbal and written communication skills with emphasis in customer service, including experience handling difficult customer and conflict resolution Location: Ridley Park, PA Onsite expectation: Fully Onsite Salary/Pay range: $18-20/HR If you are interested, please apply here or email an updated copy of your resume to Kristin Catterton at ************************** Apex Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico
    $18-20 hourly 4d ago
  • President/CEO

    Salt Creek Capital 3.4company rating

    Charlotte, NC job

    Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive is expected to work with the firm to evaluate acquisition opportunities of companies which they would oversee as President & CEO post-close. As CEO, the executive will be required to manage the full P&L, develop the growth strategy, and provide operational management. CEOs of companies acquired by SCC serve as the most senior business executive at the company, and report to & participate on the Company's board of directors. Qualifications: At least 10 years of senior management experience; prior successful P&L management and/or President or GM experience required Desire to participate as a business partner and ability to balance fiduciary responsibilities to numerous disparate stakeholders Proven experience, ability, and desire to manage a business with focus on generating strong free cash flow / EBITDA Entrepreneurial thinker with an appetite to take on a high level of responsibility commensurate with anticipated rewards Proven ability to manage all aspects of a company Demonstrated ability to increase profitability through proactive business development efforts Excellent professional references and high integrity For more information about the Executive Partnership Program and to apply, please visit ********************************
    $156k-311k yearly est. 1d ago
  • Replenishment Manager

    Cameron Smith & Associates, Inc. 4.1company rating

    Dallas, TX job

    We're looking for a Replenishment Manager who loves leading teams, solving problems, and making things run more smoothly. This role sits at the intersection of customer service, replenishment, analytics, and cross-functional collaboration. You'll set the strategy for the customer service department, monitor performance metrics, build dashboards and insights, improve processes, and ensure customers are supported end-to-end. You'll also manage replenishment for key retail partners and use Walmart tools like Supplier One, Scintilla, and Item360. The right candidate brings Walmart replenishment expertise, strong analytical skills, and preferably experience within frozen food categories. This is a highly visible, hands-on role where you'll partner with sales, supply chain, and operations to enhance customer experience and business performance. Responsibilities Lead and develop the customer service team, setting clear service standards and expectations. Manage day-to-day customer service operations to ensure an exceptional experience for key retail partners, including Walmart. Oversee replenishment activities for assigned accounts and work directly within Walmart systems (Retail Link, Supplier One, Scintilla, Item360). Monitor and report on key performance indicators such as OTIF, fill rate, inventory levels, out-of-stocks, and customer satisfaction. Build dashboards and reports using Excel and Power BI to communicate insights and drive decision making. Collaborate cross-functionally with sales, supply chain, operations, and leadership to support business goals and strengthen customer execution. Identify process gaps, recommend solutions, and lead continuous improvement initiatives across service and replenishment. Train, coach, and support customer service representatives to ensure high-quality performance and alignment with company priorities. Maintain accurate data and documentation across customer systems and internal tools. Support departmental policies, hiring needs, and team development as required. Applicants must have prior Scintilla experience to move forward in the process.
    $68k-93k yearly est. 1d ago
  • Reservations Agent

    IGT Solutions 4.7company rating

    Knoxville, TN job

    Role: Customer Care Executive /Call Center Agent - Travel Industry Shift Timings: Between 8 AM to 8 PM EST - Rotational shifts (9 hours including 1-hour lunch break) Working Mode: 5 days a week with 2 days off. Shifts will include weekends . About company: IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT's global footprint consists of 30 delivery centers Position Summary We are seeking a motivated and customer-focused Call Center Agents/ Customer Service Representatives/ Travel Agent to join our team in the exciting world of travel accommodations. In this role, you will assist customers with booking travel accommodations and resolving inquires while providing friendly, professional, and effective service via phone, email, and chat. Key Responsibilities Handle inbound and outbound customer calls related to travel bookings, itinerary changes, cancellations, and general inquiries. Provide exceptional customer service by actively listening, empathizing, and resolving issues efficiently. Maintain up-to-date knowledge of travel products, services, policies, and promotions. Accurately document customer interactions and follow up as needed. Collaborate with team members and leadership to meet performance goals and service standards. Candidate Profile Minimum 1 year of call center or customer service experience required. At least 6 months of hospitality, front desk or travel industry experience Must be able to pass a 7-year background check. Must be 18 years of age Training Pay Structure Training Period: $16.00/hr Post-Training: Increase to $17.00/hr After 90 Days of Employment: Increase to $18/hr It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Benefits: 401(k) matching Dental insurance Health insurance On-the-job training Vision insurance
    $16-18 hourly 3d ago
  • Wardrobe Hospitality Leadership Internship

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    As a Team Six Shop Leadership intern, your job will be to oversee the operation of the Team Six shop where you will be managing inventory and handling transactions. Other job functions include training the Team Six shop team member, monitoring the daily operation of the location, and providing an enhanced team member experience for the park. Responsibilities: Greet team members with a friendly demeanor Upkeep of shop appearance Knowledge of what uniforms each department requires for a team member to purchase. Routinely check locker rooms to assure that the proper count of available units is accurate Assisting in washing and drying Maintenance and Food & Beverage PPE items. Complete all inventory control functions including monitoring inventory levels and ordering product as necessary. Assist in the completion of all department paperwork Team Member development through on the job training as well as follow up training in all job responsibilities. Ability to be able to multi-task and complete all tasks in a timely manner. Assist in developing and promoting a high morale, positive, and effective work environment Coaches, counsels, and evaluate team members as necessary Issue corrective action to team members for attendance, over/shorts or performance as necessary. Coordinate break times in adherence to Six Flags policies Maintain and ensure all opening and closing checklists are completed as directed Adheres to park attendance policy as stated in the Team Member Handbook Responsible for enforcing all Park and Department policies Assist in the Retail locations as needed Provide feedback and ideas for improvement to upper management. Reports all pertinent information to Full-time leadership Follows delegated tasks as assigned by Full-time leadership Qualifications: Minimum Age: 18 Available to work flexible hours including nights, weekends, and holidays Must be willing to work outdoors in various weather conditions Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude Must have strong teamwork skills and the ability to work with others Must have computer proficiency with Microsoft Office with emphasis on Microsoft Excel and must have the ability to understand and navigate databases Must be highly organized and detail oriented with a professional attitude Must be able to stand/walk for up to 6 hours at a time.
    $29k-36k yearly est. Auto-Apply 9d ago
  • Database Marketing Manager

    Monarch Casino Resort and Spa 4.1company rating

    Black Hawk, CO job

    Responsible for database maintenance and direct mail operations including mailing list preparation and deadlines. Responsible for performing analysis on direct mail campaigns, recommend campaign changes and maintaining accurate records. Generate reports and perform audits on direct mail to insure accuracy. Responsible for supervision of Database and Promotional Teams. Responsibilities Responsible for database integrity (security, data cleansing, NCOA, etc.). Utilize knowledge of Structured Query Language (SQL), data warehouses, relational databases, and multi-dimensional databases in analyzing various data sources (in-house databases, data warehouse, other third-party data sources, etc.) to develop the queries and procedures for extracting and communicating required information Maintain Player Tracking Database Responsible for ensuring data integrity for all data sources used. Work closely with all areas of marketing and Information Technology staff to identify, troubleshoot, and resolve data-related issues of concern. Capture and perform data analysis within player tracking to monitor performance. Will review and monitor results from promotions to determine effectiveness and revenue-generating impact. Assists in the planning and implementation of direct mail programs designed to attract and retain new and existing customers to the casino. Gather data, organize it into reports, and provide conclusions. Coordinates reports and audits on direct mail to ensure accuracy. Perform analysis on direct mail efforts and maintain accurate records. Provide pre- and post-campaign analysis Provide insightful suggestions for campaigns, promotions, and Marketing activities Responsible for the strict adherence to Compliance policies, internal control procedures, and the Casino's policies and procedures. Supervises the Database and Promotional Teams Organize the theme selection, planning, ordering items for, and execution of, casino gift promotions. Design, coordinate, execute, and evaluate all events on and off-site Promote business growth and loyalty program goals, design promotions and events, execute and evaluate those events. Disseminates marketing information to the entire casino on a timely basis. Work with the Marketing Manager to complete the art of Direct Mail and Email Finalize targets for email campaigns Performance Expectations Applies the All-Star Service Principles to all internal and external guest situations Acquires the appropriate job knowledge in a timely fashion and consistently updates that knowledge Consistently produces above-average work Produces results in work by meeting all deadlines Works well in a team environment Is a property leader Consistently reliable Not only locates problems, but also provides suggestions for a solution Adheres to all appearance standards Practices productive communication Always is prepared for the day's business Can adapt to a changing environment Executes projects from planning to completion Qualifications (Knowledge, Skill and Ability) In-depth knowledge of direct mail including players tracking database. Knowledge and experience with Slot Player Tracking, Casino Management and Casino marketing systems. Proficient in Structured Query Language (SQL) and developing and maintaining SQL standard compliant databases (Microsoft SQL Server and other relational database products), multi-dimensional databases, and data mining models Comprehensive knowledge of all Microsoft Office Professional software applications, including but not limited to Microsoft SQL Server, Access, and Excel Practical knowledge in accumulating and integrating data for use in report software, spreadsheets, graphs and flow charts. Proven experience in the use of computer systems including database systems, software, data retrieval methodologies and quantitative analysis. Ability to maintain strict confidentiality of classified information. Must be competent with various PC based software programs, especially in database and spreadsheet programs Proven analytical and problem-solving abilities. Experience at working both independently and in a team-oriented, collaborative environment is essential. Strong written and oral communication skills and interpersonal skills. Enthusiasm and positive attitude
    $68k-87k yearly est. 2d ago

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