Retail & Attractions Supervisor
Traverse City, MI job
Pay: $18.50 per hour
At Great Wolf, the Retail and Attractions Supervisor brings joy to families through involvement in daily retail and attractions operations. This leadership role is critical in executing on business requirements, supporting the retail and attractions team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Essential Duties & Responsibilities
Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with retail and attractions pack members to prioritize the day and facilitates feedback from Pack Members
Monitors performance of attendants, providing real time feedback and coaching
Ensures retail outlets and attractions are organized, and properly stocked for the daily operations; ensures compliance with safety standards
Participates in recruitment and selection of talent for retail and attractions
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Retail and Attractions leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality operation by ensuring service excellence, adequate inventory levels, and maintaining equipment by troubleshooting and/or calling for repairs
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
Adherence to all standard operating procedures related to the role
Basic Qualifications & Skills
High School diploma or equivalent experience
Minimum of 1 year previous experience in Retail
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualifications & Traits
Associate's degree or higher in hospitality or related field
Experience in a previous retail or hospitality leadership role
Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
Ability to lift 30lbs
Ability to stand/sit and walk for long periods of time
Ability to bend, stretch and twist
Estimated Salary Range:
- $18.50 per hour annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Guest Services Supervisor
Traverse City, MI job
Pay: $19.75 per hour
At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Ensures daily success of check-in standards and operational efficiencies
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members
Monitors performance of agents, providing real time feedback and coaching
Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met
Participates in recruitment and selection of talent for the guest service team
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
May also assist in supervising bell, valet and night audit and other roles as needed
Basic Qualifications & Skills
High School diploma or equivalent experience
Minimum of 1 year prior experience Rooms Division/Front Desk
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualifications & Traits
Associate's degree or higher in hospitality or related field
Experience with Opera or similar system
Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
Ability to lift 30lbs.
Ability to stand/sit for long periods of time.
Ability to bend, stretch and twist
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Lead Line Cook
Mashantucket, CT job
Pay: $24.00 per hour
At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets.
Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets.
Oversees the activities of the kitchen staff and monitors food production and presentation.
Resolves operational issues.
Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow.
Maintain working rapport with all hotel staff for efficient operation and service to guests.
Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation.
Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef.
Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary.
Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements.
Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner.
Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations.
Maintain and follow all Ecosure or similar food safety and sanitation program standards.
Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary.
Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership.
Prepare schedules for approval by the Executive Chef.
Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef.
Basic Qualifications & Skills
High School degree or equivalent.
Three years of cook experience in a similar environment.
Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment.
Possess the ability to work with Point of Sale system and Kitchen Display System.
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed.
Must be able to obtain local or state food handling permits and serv safe food handling certification as required.
Successful completion of criminal background check and drug screen.
Desired Qualifications & Traits
Culinary education degree preferred.
One year of experience in lead line cook, supervisor or leadership role
Previous kitchen experience in hotel/resort industry.
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment.
Proven teamwork.
Projects professional image that inspires trust and confidence.
Enthusiastic and positive energy.
Physical Requirements
Able to lift up to 40 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Able to work in hot/cold environments
Able to work around continuous moderate noise levels
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Pay Rate: $$24.00 per hour /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.
Cabana Server
Mashantucket, CT job
Pay: $11.00 per hour
The Cabana Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.
Essential Duties & Responsibilities
Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions
Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
Keeps kitchen staff informed by noting timing of meal progression
Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
Responds to additional patron requirements by inquiring of needs; observing dining process
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Basic Qualifications & Skills
Some High School education or equivalent
Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
Previous server experience
Prior experience with Point-of-Sale (POS) technology
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
Physical Requirements
Able to lift up to 15 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.
National Support Center Rep
Arlington, TX job
Summary: The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country!
Availability:
8 am to 5pm, 11am-8pm, and 4pm to 1am shifts.
Full week schedule available, weekends required.
Tuesdays & Wednesdays off or Wednesdays & Thursdays off.
You'll contribute to our mission by:
Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service
Talking with guests and answering questions regarding park policies and procedures
Resolving guest complaints and concerns in a friendly and professional manner
You'll do it with your:
Proficiency in computer skills in Microsoft Office and Windows OS are required
Basic to intermediate Salesforce's experience
Ability to communication via phone, chat and email to resolve concerns
Strong work ethic, attention to detail, and a commitment to safety
Ability to interact in a professional and positive manner
Problem-solving skill
Excellent written and verbal communication skills
Sense of urgency and fun
Friendly, outgoing personality, and ability to address guest concerns with empathy
Ability to read, speak, write, and understand the English language
Auto-ApplyCorporate Product Developer
Charlotte, NC job
The Corporate Merchandise Product Developer is responsible for building the product strategy and delivering business results for their assigned category. Product innovation and co-branded collaborations are key to driving demand and expanding the market. Responsible for purchasing, product development, sourcing, testing, product approvals, quality, selection and maintenance of all products with assigned category.
This role will drive individual park strategies based on business needs. Collaborate with Category Planning to develop and deliver products within defined margin and assortment plans. Collaborate with Park Merchandise Operations teams on visual merchandising strategies for developed product assortments. Utilize product development calendar to ensure timely deliveries. Must be flexible and able to multitask and prioritize in fast paced amusement park environment while interacting and communicating with representatives from all Six Flags Parks and the Six Flags corporate office. Travel to Parks and trade shows to observe trends, identify new strategies and product ideas.
Responsibilities:
Work collaboratively with Category Planning and Park Retail Operations to develop annual merchandising strategy and business plans for assigned categories for Six Flags Parks and review with business partners. Set direction and establish annual timeline. Partner with the park retail teams to drive the business and deliver a compelling guest experience.
Drive innovation and take the lead in conceiving and developing new products. Champion the product development process from ideation through successful launch.
Drive significant category growth through development and execution of category and segment strategies, new innovative products, new categories, and exclusive brands.
Develop co-branded product opportunities, realize the benefits and strategic value of partnerships and vendor collaborations through the entire product lifecycle.
Establish and maintain a thorough understanding of market trends and competitive products, leveraging findings to develop product strategy.
Identify and drive opportunities to scale concepts and product initiatives across the enterprise.
Build excellent relationships with vendors, cross-functional teams and park retail operations teams.
Identify Customer Preferences and attend events, fairs, and exhibitions to remain up to date with market's trends. Drive innovation in the category through art development and strategic partnerships.
Drive new product development within assigned categories to align with Category Planning Strategy, annual merchandising strategy and business plan for the category. Prepare product assortments for line reviews with business partners.
Evaluate supplier options according to prices, quality etc. and determine the best choices, negotiate as required to achieve financial goals. Collaborate with corporate procurement as necessary. Ensure timely delivery of product initiatives. Reconcile any discrepancies between purchase order and invoice costs or any issues related to product quality or delivery timeliness.
Ability to evaluate each vendors strengths and weaknesses to maximize vendor performance metrics.
Create product assortments to align with Assortment Plans. Provide visual merchandise presentation guidance for developed product assortments.
Process all custom licensed product approvals as required for all phases of approval. Ensure product quality and integrity are maintained.
Build and maintain good working relationships with assigned third party licenses as it relates to the Licensor's global strategy and potential application to the Six Flags business.
Qualifications:MINIMIUM REQUIREMENTS:
Bachelor's degree in Fashion Merchandise, Business Administration, or Marketing or 2-3 years of related experience
3+ years of product development or buying experience
Experience in theme parks is a plus
Strong organizational and communication skills
Travel required: 25%
PREFERED REQUIREMENTS:
Innovative thinking
Ability to quickly identify emerging trends and their application to the business
Passion for product quality and the desire to deliver an amazing guest experience
Influence, getting others onboard with groundbreaking ideas
Merchandise Storytelling
Ability to create product designs that reflect the Park Experience and engage targeted guests
Auto-Apply2025 Off-Duty Police Officer
Arlington, TX job
This posting is for Police Officers that have been referred for work at Six Flags Over Texas or Hurricane Harbor, by one of the off-duty Officer Coordinators. This posting is not open to the public for applications.
Must be at least 21 years old
Must be a current law enforcement officer in the state of Texas
Must be eligible to work part time outside of your normal officer schedule
Must be referred by the SFOT/HHA police officer coordinator
Must be approved by Six Flags Human Resources
Must have a valid Texas Driver's License
Part Time Shift Supervisor in Costco
Broomfield, CO job
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed.
What we offer:
Competitive wages; $19.29 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
Are 18 years or older
Available to work 2-3 shifts per week, including weekends
Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours
Are comfortable preparing, cooking, and cleaning work area and equipment
Have reliable transportation to and from work location
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
Job Will Remain Posted Until Filled
Aquatics Lead
San Antonio, TX job
Job Type: Seasonal Pay Rate: $16.25/hr.
This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $16.25 with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 25% discount of merchandise for all employees, flexible scheduling and daily and weekly pay available.
WHAT YOU WILL DO:
Lead the way in safety, teamwork, and exceptional service! As an Aquatics Lead, you'll assist Aquatics Area Supervisors in maintaining safe, clean, and efficient water attractions. Provide leadership, training, and guidance to your team, delivering unforgettable experiences for guests and team members. You'll also help plan and support events that drive the goals of Six Flags Fiesta Texas.
HOW YOU WILL DO IT:
Achieve, receive, and maintain Ellis and Associates Special Facilities deep water lifeguard certification.
Adhere to all Ellis and Associates policies and procedures as taught by certified Ellis & Associates instructor.
Comply with and enforce all corporate and park safety policies and procedures.
Leads by example by performing all duties and responsibilities and promoting teamwork and an ongoing and supportive environment for all Team Members.
Provides first class Guest Service to include interaction with Guests who are angry or upset and creates an atmosphere that requires the same of all Team Members.
Practices, supports, maintains and enforces a total safety culture.
Assists Aquatics Supervisors in completing daily inspections of pools and Emergency Equipment.
Performs trainings including Slide Trainings & continuous on-the-job training with all Aquatics Team Members
Be the role model that all aquatics team members can look up to, through excelling in all lifeguard skills, guest service, training, slide dispatching procedures and attitude.
Follow all tasks assigned by Aquatics Supervisors, and management or as stated in the Standard Operating Procedures.
Adhere to Park Attendance Policy as stated in the Team Member Handbook
Assures that all lifeguard equipment and supplies are checked daily and replaced if needed.
Maintains daily records of attendance, rotations, and daily ride counts.
Performs all other duties as assigned or as necessary to support the Aquatics Department and Fiesta Texas.
WHAT YOU WILL NEED:
At least 16 years old
Valid Ellis and Associates Special Facilities Lifeguard license or the ability to obtain one.
Clear demonstration of leadership ability.
Strong communication, organizational, analytical and time management skills.
Must be creative, outgoing, detail oriented, and self-motivated.
The availability to work flexible hours and varied shifts including weekdays, weekends, and holidays.
The ability to stand and walk for long periods of time outdoors in various weather conditions to include extreme heat and sun.
Adequate correctable eyesight for near/far/depth perception.
Willingness to cross train for other operational departments and assist same during specific short staffing periods.
Able to communicate effectively in the English language including the ability to hear, read, speak and write.
A clear demonstration of excellent Guest Service skills and an evident commitment to our Guest First philosophy.
A clear commitment to total safety, and a strong, safe background.
OTHER NOTES:
All other duties assigned or necessary to support the park as a whole.
Reports to Aquatics Supervisor
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
Interested Candidates should apply online at Jobs.Sixflags.com
Park Location: San Antonio, TX - Six Flags Fiesta Texas
Part-Time Food & Beverage Department Trainer
Arlington, TX job
Responsible for training new team members in food safety, department policies, and procedures. Monitor and maintain the practice of all department policies and procedures. Focus on food safety, quality and creating a positive work environment. Retrain when necessary. This position pays $16/hour and is part-time.
Key Duties and Responsibilities:
Lead and support site Quality & Food Safety teams in project accountabilities and mentor site teams where appropriate
Be the key contact for all regional Quality and Food Safety related projects & activities
Maintain food safety and occupational safety training programs to ensure governmental compliance
Manage and support existing food safety programs
Provide technical support to associates and management regarding food safety and occupational safety programs
Conduct daily audits of facilities to ensure General Food Safety and safety compliance, report findings and take corrective action to ensure issues are fully resolved.
Train new team members in food safety and department policies and procedures
Assist in developing new training procedures and content
Skills and Qualifications
Must be at least 18 years of age,
TABC and Food Manager certified
Must be willing to work a varied schedule, including extended shifts, nights, weekends, and holidays as needed
Complete required internal assessments & audits, develop corrective/preventive actions, and complete required validation and verifications of the system
Ability to communicate technical and non-technical information to various levels
Ability to foster an environment where innovation and cooperation are used to solve problems
Ability to influence management & enable the activities of employee teams
Perform all other duties assigned by Full Time Supervisors.
Corporate Office Manager
Charlotte, NC job
As the Corporate Office Manager, you will be instrumental as our key support person providing administrative coordination and completion of day-to-day tasks. You will understand the art of organization and getting ahead of situations while balancing multiple requests regarding tasks, talent, and projects. This position delivers an unwavering attention to detail whether it is a day-to-day duty or the coordination of time sensitive materials. Manage our corporate office building maintenance needs, maintain files (digital and paper), allocate appropriate physical plant resources, manage schedules, support vendors, and support all team related activities.
The Corporate Office Manager will administer all seating plans, gather research materials, and participate in project-related activities. We are looking for that excellent problem-solver who is passionate about keeping teams and projects organized.
Responsibilities:
Scheduling, coordinating and supervising vendors to service corporate office needs and direct relationship management with the property management team for maintenance needs.
Assist with updating presentations for the team to include Board reports and strategy decks.
Management of select corporate budgets and accounting-including but not limited to generating purchase orders, expense reports and travel logs, receiving and processing invoices, management of the HR and corporate office budget and reporting on the physical asset list.
Note taking/meeting documentation. Develop and organize meeting notes and action items for all project meetings. Follow-up with participants on assignments and needed information or materials.
Ordering of shared physical resources such as office supplies for common areas, supplies for the breakrooms, furniture, coordination of incoming and outgoing mail and shipments.
General coordination of activities related to the function of the corporate office including but not limited to: landlord driven work, suite renovations and upgrades, entering and monitoring work orders for repairs, support of corporate office social activities, support of new hires, support of physical spaces after employees leave SFEC and other solution-based coordination relating to the operation of the Corporate Office.
Send local announcements to the team, including updates on fire alarm testing, parking lot closures, flooding and other site-related notices.
Manage mail distribution, including interoffice mail to other corporate offices, especially Sandusky.
Operate A/V equipment and support A/V testing prior to major meetings or as requested.
Ensure the conference center and other conference rooms are supplied with the necessary equipment for effective meetings
Arrange and coordinate catering services as needed
Ensure break rooms are consistently maintained, clean and fully stocked
Assist with time management, company communication, coordinating schedules/meetings/functions.
Supports the team with a can-do-spirit and desire to make the projects flow as efficiently as possible. Know every detail or know where to find the information about projects you are coordinating.
Provides a positive, friendly demeanor when communicating with the office, external vendors, or park teams (answering phones, email, instant messaging).
Qualifications:MINIMIUM REQUIREMENTS:
Associate degree / vocational or technical school degree combined with 5-8 years of experience managing a corporate office environment.
Ability to anticipate needs of leaders and other this role supports.
Able to build presentations for strategy decks, utilizing forms, tables, and spreadsheets.
Excellent communication, customer service, and organizational skills.
Must be comfortable balancing a variety projects with competing time sensitivity.
Must be a self-starter who is highly organized.
Ability to manage information with a high degree of confidentiality.
Must possess a valid Driver's License.
Travel required: 5%
PREFERED REQUIREMENTS:
Bachelor's degree
SUPERVISORY RESPONSIBILITIES:
No Direct Reports
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Office environment / no specific or unusual physical or environmental demands.
Auto-ApplyCertified Nursing Assistant - Assisted Living
Winston-Salem, NC job
At Homestead Hills, we are proud to be recognized as a Great Place to Work , and we believe that our success begins with one simple principle: People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and team members. If you're passionate about providing exceptional care in an environment where you're valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Come join us and be a part of something extraordinary! Now accepting applications for FT/PT CNAs for our dynamic 48 bed Assisted Living/18 bed Memory Care. Must be current or previous CNA in good standing on NC Nurse Aide Registry or have documentation of completing 80-hour PCA training to be considered. Shift differential pay (3-11p and 11p-7a and weekend shifts). Rotating weekends. Now offering a sign on bonus of $1,500 for a limited time. We are conveniently located near I-40. If you are an energetic, compassionate CNA, we would love to talk to you!
POSITION SUMMARY: Provides direct patient care services and keeps records on personal health care activities.
ESSENTIAL FUNCTIONS:
Assist residents with activities of daily living which include, but are not limited to, personal hygiene, bathing, dressing, transporting, and transfers.
Assists residents with dining to include escorting, transferring, order taking, serving, feeding, meal preparation, and clean up.
Assist with housekeeping services, including but not limited to, bed making, trash removal, laundry, room and bathroom cleaning as needed, and requests from residents.
Leads and assists with life enrichment activities with guidance and support from Life Enrichment Leaders and Supervisors. May include, but is not limited to, activities, craft/game groups, life skills, daily pleasures, and one on one interaction.
Escort residents to scheduled programming. Could participate in outings and/or day trips. Encourages daily participating in scheduled programming.
Take and record vital signs and weights as ordered or required by regulations.
Participates in and attends all in-service training and education programs as scheduled.
Other duties as assigned.
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.
Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of work and to provide the supervisor with actionable, accurate data.
Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and the team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to the supervisor on an ongoing basis.
Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism.
Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things
Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.
Professionalism - Ensures service is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company's Guiding Principles:
o People First, Always
o We Exist to Serve our Members
o We Have a Responsibility to be Full
Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position is very active and requires frequent standing, walking, bending, kneeling, stooping and climbing.
This position will be required to lift or carry weight up to 50 lbs. and ability to push up to 250 pounds independently.
The individual must use proper body mechanics to assist residents in their daily living.
This position regularly requires long hours and frequent night and weekend work.
TRAVEL: No travel is expected, although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions.
EDUCATION AND EXPERIENCE REQUIREMENTS:
State Certification as a Nursing Assistant (current or previous) OR documentation showing completion of 80-hour PCA training
Certification in CPR, AED, and First Aid
1-2 years' experience in a similar healthcare position preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Ability to read, write, speak and understand English fluently.
Ability to meet or exceed the company's attendance and punctuality standards.
Ability to use Electronic Records and miscellaneous software and office equipment.
Ability to understand and follow directions as given.
Ability to work with minimal supervision.
#TA1
Chef de Cuisine
San Antonio, TX job
Chef de Cuisine
Job Type: Full- Time Pay Rate: Salary
WHAT WE PROVIDE
This is a Full-Time position at Six Flags Fiesta Texas in San Antonio, TX. It features a competitive salary with a generous benefits package, including Medical, Dental, Vision, Paid Time Off (Vacation, Bereavement, and Jury Duty), and 401k with matching. This position requires a minimum average of 40 hours per week year-round with flexible scheduling. Additional perks include weekly pay, nationwide FREE park access and parking for yourself and a guest, annual complimentary park tickets for friends and family, discount off food and merchandise, access to exclusive employee-only events, and more!
Responsibilities:
As the Chef de Cuisine, you will bring passion, creativity, and leadership to our culinary team. You'll oversee kitchen operations, develop memorable menus, ensure food quality and safety, and lead a culture of excellence and hospitality. Your work directly influences our guest experience and elevates the standard of dining at our venues.
HOW YOU WILL DO IT
• Lead daily kitchen operations with attention to consistency, culinary standards, and guest satisfaction
• Develop, test, and implement seasonal menus, recipes, and plating standards
• Manage food costing, inventory, ordering, and waste reduction strategies
• Uphold health & safety standards including Safe Food Handling Procedures and regulatory compliance
• Train, coach, and mentor kitchen staff to grow technical skill and professional behaviors
• Partner with front-of-house leaders for seamless service and communication
• Monitor equipment maintenance and cleanliness standards throughout the kitchen
• Foster a positive, inclusive, and high-performance culture
Qualifications:
• Proven experience as a Chef de Cuisine, Sous Chef, or senior kitchen leader
• Strong culinary background in high-volume or specialty cuisine operations
• Excellent communication, leadership, and time-management skills
• Strong grasp of food costing, ordering systems, and labor controls
• Current Food Handler and Manager Certifications (or ability to obtain)
• Ability to work weekends, evenings, and holidays as required
OTHER NOTES
All other duties as assigned or necessary to support the operation as a whole
Reports to: Executive Chef
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. We are a Drug-Free Equal Opportunity Employer.
Operations Manager
Houston, TX job
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The opportunity is to be the operations manager in a major rotating equipment service /repair facility. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Qualifications
3+ years of experience in a similar role
Proficiency with Microsoft Office
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
Recruitment Supervisor
Jackson, NJ job
Job Summary: The Human Resources department at Six Flags Great Adventure is looking for a recruiting supervisor to drive the hiring pipeline to bring in high-energy talent to keep the park thrilling, smiling & fully staffed across a wide variety of positions.
Key Duties and Responsibilities:
Schedule recruitment trips to reach out to possible future applicants.
Conduct presentations in a variety of settings for potential applicants, including high schools, colleges, and community events.
Find innovative and exciting new ways to advertise the company perks to potential applicants.
Attend recruitment trips and speak to applicants in regards to employment with Six Flags.
Be familiar with minor labor laws and monitor compliance throughout the day.
Implementing programs and activities to improve employee quality of life.
Organize extracurricular activities for all employees
Assist with special projects and other duties as assigned.
Perform general clerical duties including typing, faxing, photocopying, etc
Sustained attention to ensure that Policies and Procedures are met through the Seasonal and Full Time Staff.
Maintain proper attendance and timeliness.
Ensure that image, cleanliness and courtesy standards requirements are met.
Cooperate with all team members and managers.
Complete any and all tasks as requested by Six Flags Management.
Comply with Six Flags handbook policies at all times
Skills and Qualifications:
Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude.
Experience designing and creating invitations and flyers preferred
Must be able to read, write, understand and speak English.
Must possess strong organizational skills and be able to multitask.
Must communicate well with others in a polite and courteous manner.
Must be able to maintain the confidentiality of Human Resource documents and other personal information.
Must be able to stand for long periods of time.
Must be willing and able to work closely with other employees.
Must have software and PC knowledge including Microsoft Office
Flexible schedule required year round including nights, weekends, and holidays.
Restaurant Crewmember
Topeka, KS job
Starting hiring pay at: $15
Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring immediately for Restaurant Crew to work all shifts: opening shifts, closing shifts and everything in between. Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive thru cashier or any other restaurant or service-oriented role - we have a position for you.
We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Restaurant Crewmember on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Restaurant Crewmembers:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
Entry Level Human Resources Trainer
Jackson, NJ job
Six Flags Great Adventure's Human Resources department is seeking a Human Resources Trainer! This Trainer is responsible for actively assisting in the instruction and relay of park policies, procedures, essential job functions and employee information. Human Resources Trainers are required to interact with guests, team members and supervisors on a daily basis.
Key Duties and Responsibilities:
Maintain proper attendance and timeliness
Enthusiastically teach orientation and other seasonal training classes
Ensure that all employees attending class have completed processing paperwork
Prepare class materials and complete pre-class set up and post-class clean up
Submit timesheets for classes conducted to payroll
Sustained attention to ensure Friendly, Clean, Fast, Safe Service and Guest Code of Conduct standards are met through the Seasonal and Full Time Staff
Serve as HR representative for the Park various times throughout each month
Assist TSO staff to ensure that image, cleanliness and grooming requirements are met
Set high standards of performance for all areas within their responsibilities
Help with HR special events and/or employee relations events
Understand that many incidents that are brought to your attention as a representative of Human Resources are of a sensitive nature and must be handled discretely
Complete any and all tasks as requested by Six Flags Management
Comply with Six Flags handbook policies at all times
Skills and Qualifications
Must be able to speak in front of large groups of individuals
Must have excellent verbal communication and presentation skills
Knowledge of the park
Outgoing and friendly demeanor
Able to work efficiently in a fast-paced environment
Able to communicate effectively in the English language, including the ability to read, and speak
Available to work flexible hours at nights and on weekends
Proficient with Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook
Six Flags Entertainment Corporation is the world's largest regional theme park company with 27 parks across the United States, Mexico and Canada. For more than 58 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags Great Adventure is to create fun and thrills for all ages.
What's In It For You?
Exclusive Employee Events
Free food on Memorial Day, Fourth of the July & Labor Day
Growth Opportunities
Professional Development Opportunities
Free admission into all Six Flags theme parks
Complimentary admission tickets to share with friends and family
An Experience of a Lifetime!
Restaurant Manager
Ann Arbor, MI job
About the Company
Revel and Roll is a vibrant entertainment center that values a passion for food and beverage, fostering a culture of teamwork and connection with both guests and staff.
About the Role
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.
Responsibilities
Supervise day-to-day activities and assist in the food and beverage outlets
Create innovative programs and promotions that drive revenue through increased guest patronage
Aid in all financial budgeting operations to maximize profitability
Qualifications
At least 2 years of full-service restaurant management
Flexibility in working hours and a willingness to cover shifts as needed
Ability to multitask, organize, and prioritize work
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
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Team Member
Lynchburg Moore, TN job
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Free meal each shift
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
Database Marketing Manager
Black Hawk, CO job
Responsible for database maintenance and direct mail operations including mailing list preparation and deadlines. Responsible for performing analysis on direct mail campaigns, recommend campaign changes and maintaining accurate records. Generate reports and perform audits on direct mail to insure accuracy. Responsible for supervision of Database and Promotional Teams.
Responsibilities
Responsible for database integrity (security, data cleansing, NCOA, etc.).
Utilize knowledge of Structured Query Language (SQL), data warehouses, relational databases, and multi-dimensional databases in analyzing various data sources (in-house databases, data warehouse, other third-party data sources, etc.) to develop the queries and procedures for extracting and communicating required information
Maintain Player Tracking Database
Responsible for ensuring data integrity for all data sources used. Work closely with all areas of marketing and Information Technology staff to identify, troubleshoot, and resolve data-related issues of concern.
Capture and perform data analysis within player tracking to monitor performance.
Will review and monitor results from promotions to determine effectiveness and revenue-generating impact.
Assists in the planning and implementation of direct mail programs designed to attract and retain new and existing customers to the casino.
Gather data, organize it into reports, and provide conclusions.
Coordinates reports and audits on direct mail to ensure accuracy. Perform analysis on direct mail efforts and maintain accurate records.
Provide pre- and post-campaign analysis
Provide insightful suggestions for campaigns, promotions, and Marketing activities
Responsible for the strict adherence to Compliance policies, internal control procedures, and the Casino's policies and procedures.
Supervises the Database and Promotional Teams
Organize the theme selection, planning, ordering items for, and execution of, casino gift promotions.
Design, coordinate, execute, and evaluate all events on and off-site
Promote business growth and loyalty program goals, design promotions and events, execute and evaluate those events.
Disseminates marketing information to the entire casino on a timely basis.
Work with the Marketing Manager to complete the art of Direct Mail and Email
Finalize targets for email campaigns
Performance Expectations
Applies the All-Star Service Principles to all internal and external guest situations
Acquires the appropriate job knowledge in a timely fashion and consistently updates that knowledge
Consistently produces above-average work
Produces results in work by meeting all deadlines
Works well in a team environment
Is a property leader
Consistently reliable
Not only locates problems, but also provides suggestions for a solution
Adheres to all appearance standards
Practices productive communication
Always is prepared for the day's business
Can adapt to a changing environment
Executes projects from planning to completion
Qualifications (Knowledge, Skill and Ability)
In-depth knowledge of direct mail including players tracking database.
Knowledge and experience with Slot Player Tracking, Casino Management and Casino marketing systems.
Proficient in Structured Query Language (SQL) and developing and maintaining SQL standard compliant databases (Microsoft SQL Server and other relational database products), multi-dimensional databases, and data mining models
Comprehensive knowledge of all Microsoft Office Professional software applications, including but not limited to Microsoft SQL Server, Access, and Excel
Practical knowledge in accumulating and integrating data for use in report software, spreadsheets, graphs and flow charts.
Proven experience in the use of computer systems including database systems, software, data retrieval methodologies and quantitative analysis.
Ability to maintain strict confidentiality of classified information.
Must be competent with various PC based software programs, especially in database and spreadsheet programs
Proven analytical and problem-solving abilities.
Experience at working both independently and in a team-oriented, collaborative environment is essential.
Strong written and oral communication skills and interpersonal skills.
Enthusiasm and positive attitude