Part Time Community Service Facilitator $23.50-$27.50/hr
Lutheran Social Services of Wi & Upper Mi 3.7
Remote or Baraboo, WI job
Lutheran Social Services of WI and Upper MI (LSS) 📍 Columbia County, WI 🕒 Part-Time (30 hrs/week, benefit eligible) | Growing to Full-Time 💰 Pay: $23.50-$27.50/hr based on education and licensure
Make a Lasting Impact in Your Community
Are you passionate about supporting individuals with mental health needs? Join LSS as a Service Facilitator in our Comprehensive Community Services (CCS) program-a team-based, wraparound initiative that delivers community-based care to children and adults across home, school, and community settings.
This is a part-time role (30 hrs/week) with benefits, designed to grow into full-time as your caseload expands.
💼 What You'll Do
Provide direct services including assessments, care planning, facilitation, psychoeducation, and skill development
Support clients in developing communication, coping, and daily living skills
Collaborate with families, recovery teams, and service providers
Maintain accurate documentation and participate in supervision
Deliver trauma-informed, person-centered care using evidence-based practices
🎓 Compensation Based on Credentials
Education & Licensure
Hourly Rate
Bachelor's Degree
$23.50/hr
Master's Degree
$26.50/hr
Master's + Therapy Licensure
$27.50/hr
✅ What You'll Need
Bachelor's degree in human services (Master's preferred)
Valid driver's license and reliable transportation
Ability to work flexible hours, including evenings/weekends
Strong documentation, communication, and organizational skills
Comfort using electronic health records and Microsoft Office
🎁 Perks & Benefits
🧾 Public Service Loan Forgiveness (PSLF) eligibility
🧠 Free clinical supervision and consultation
📚 Licensure & exam fee reimbursement
🏖️ Generous PTO, 10 paid holidays, 2 personal days
💼 Retirement plan with 403b match
💡 Ongoing training and CEU support
🏡 Flexible scheduling and remote work options (program-dependent)
🎉 Annual raises and bonus opportunities
🌈 Why LSS?
At Lutheran Social Services, we believe in empowering our employees and the communities we serve. You'll be part of a mission-driven organization that values inclusion, growth, and meaningful impact. We foster a supportive environment where your voice matters and your work changes lives.
📝 Apply today and help build stronger communities-one person at a time.
LSS is an Equal Opportunity/Affirmative Action Employer.
$23.5-27.5 hourly 5d ago
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Care Coordinator - Forensics
Lutheran Social Services of Wi & Up Mi 3.7
Remote or Rothschild, WI job
Lutheran Social Services of WI and Upper MI is currently seeking a Forensic Care Coordinator for our Operating Avenues for Re-Entry Success (OARS) program serving Marathon, Wood and Clark counties. This is a full-time, benefit eligible role. The position requires regular visits in the client's home and/or community and then is able to work from home for documentation and meeting purposes. The role is primarily, Monday through Friday, 1st shift, but will require flexibility to meet the needs of clients.
This role provides comprehensive person-centered case management. This requires ongoing learning in Motivational Interviewing through participation in monthly coaching and quarterly fidelity reviews as well as the use of other identified evidence-based practices. This role works with individuals in DHS's Outpatient Competency Restoration Program (OCRP), Jail-Based Competency Program (JBCR), Conditional Release Program (CR), and Opening Avenues to Reentry Success Program (OARS), or Supervised Release (SR). Forensic Care Coordinators work collaboratively with community service providers that have been identified to specifically address the needs of the client with a mental health diagnosis and/or substance use disorder. LSS works closely with the client's treatment team and natural supports to best support whether the client is released from jail, prison, mental health institutions, or the community. Forensic Care Coordinators working in CR, OCRP, JBCR or OARS can be asked to work with clients in any of those programs, but Supervised Release remains separate. Supervised Release Care Coordinators will not work in CR, OCRP, JBCR or OARS:
The CR program works with individuals found not guilty by reason of mental disease or defect. Forensic Coordinators provide professional testimony, write court documents, and understand the 917.17 WSS. The Forensic Coordinator works with mental health institutions, court systems, natural support, and community providers.
The OCRP and JBCR offer services to adults charged with a crime adjudicated not competent to stand trial but likely to regain competency. The Competency programs Forensic Coordinators understand the 971.14 WSS and are responsible for meeting clients in the community (OCRP) as well as in the Jail setting (JBCR). The Forensic Coordinator works with the jail system, providing legal education, community providers, the court system, institutions, and natural support.
· The OARS program, the Forensic Coordinator, understands the criminogenic needs of the client. This is a voluntary program. The Forensic Coordinator starts meeting with the client at the correctional institution in the pre-release stage and continues through post-release. The Forensic Coordinator works closely with the client and their treatment team for up to two years.
· Supervised Release specifically works with sexually violent people who are committed under WI statute 980. While they currently may be living at Sandridge Secure Treatment Center, the role of LSS is to provide service coordination and services to assist them with a transition to living in the community.
o Sexually violent person: This is someone who has a mental disorder that makes it likely the person will engage in future acts of sexual violence convicted of a sexually violent offense, adjudicated as delinquent for a sexually violent offense, or found not guilty of or not responsible for a sexually violent offense by reason of mental disease or defect. These people are committed under Wis. Stat. ch. 980.
DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services):
Promote client independence and growth, consistent with the service plan.
Provide services using a trauma-informed and person and/or family-centered model.
Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency.
Accurately complete time reporting.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records.
Work alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan.
When required by the program/service, coordinate and authorize services according to the service plan.
Provide services to assigned clients in alignment with the service plan.
Organize and plan work effectively.
Apply knowledge of community resources.
Apply knowledge of casework principles and methods.
Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
Apply working knowledge of social problems and their effects on individuals.
Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service.
Establish and maintain effective and collaborative working relationships.
Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
Maintain client records, primarily electronic files.
Make recommendations within the client team and scope of practice.
Testify at legal proceedings as required by law and/or role.
Coordinate and facilitate person and/or family-centered team meetings.
When supervision is a program requirement, actively engage in the clinical supervision process.
Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
Within your scope of practice, provide consultation to peers.
Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
Perform other duties and special projects as required.
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Assistance navigating the PSLF through Summer
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Calm Wellness App - Premium Access
Student loan navigation program with
Summer, PBC
Early Earned Wage Access with UKG Wallet
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
The specific education and/or experience is determined by the service delivered and the funding stream requirements.
General Requirements:
· Bachelor's degree in relevant area of human services.
Acceptable human service degrees for this role include, but are not limited to, the following:
· Community Mental Health
· Substance Use
· Counseling/Guidance
· Criminal Justice
· Psychology
· Recreational Therapy
· Rehabilitation Counseling
· Social Worker
· Vocational Counseling
If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
TRAVEL: Daily travel may be required. Some overnight travel may be required
$38k-45k yearly est. 5d ago
Community Adoption Manager
Columbus Partnership 4.0
Columbus, OH job
About the Columbus Partnership
The Columbus Partnership brings together civic-minded business leaders in a unique collaborative effort to advance a shared vision to make Columbus the most prosperous region in the country. Through our work, we help create jobs and attract capital investment, expand access to opportunity and improve the economic competitiveness of the Columbus metropolitan area.
Columbus Partnership member CEOs are committed to the future of the Columbus metro through high- impact civic and philanthropic engagement. Our professional and cross-functional team works together in a fast-paced, results-driven, in-person work environment. The work is also carried out through our One Columbus, Smart Columbus and Columbus Region brands, as well as other initiatives focused on ensuring the best possible future for our community.
The Role
We are seeing a Community Adoption Manager to join our innovation team. This role supports the county-wide Community Information Exchange (CIE) initiative to improve access to health and human services through a collaborative, equity-centered technology platform.
In this role, you will lead community engagement, build strategic partnerships and drive platform adoption among residents, community-based organizations and service providers. You'll serve as a trusted connector guiding partners through onboarding, fostering long-term commitment and ensuring the CIE grows as a sustainable, community-owned effort.
What You'll Do
Design and implement equitable outreach strategies that build community awareness, trust and participation.
Cultivate relationships with community-based organizations, residents and cross-sector partners to drive engagement.
Lead change management efforts including readiness assessments, communication and feedback loops.
Support partners through onboarding, remove barriers to adoption and champion best practices for platform use.
Track adoption metrics and community feedback to drive continuous improvement in CIE experience and engagement.
Represent the CIE at community events, forums and meetings as an advocate and expert.
Collaborate with internal teams to align outreach with program milestones and platform
enhancements.
Other duties as assigned.
What You Bring
Bachelor's degree in community development, social work, public administration, public health, public policy, business, organizational change or related field.
7+ years in community outreach, change management or cross-sector partnership roles.
Experience leading large-scale engagement or change initiatives (Prosci/ADKAR preferred).
Proven ability to build trust with diverse communities and stakeholders.
Strong communication and facilitation skills with an ability to inspire action.
Experience onboarding users to new systems or platforms.
Strategic, data-informed mindset with strong project management skills.
Familiarity with CIE platforms, social service networks or data-sharing initiatives a plus.
Where You'll Work
You'll work in our modern downtown Columbus office, alongside a collaborative, fast-moving team.
The workday starts no later than 9 a.m. with occasional early mornings, evenings or weekends needed for key events or deadlines.
During busy seasons or major initiatives, we may work beyond the standard workday.
What You'll Get
A front-row leadership seat impacting our community's future.
Comprehensive health, dental, and vision coverage.
Generous paid time off, parental leave, and holidays.
A 401(k) plan with an exceptional employer contribution.
Professional development support.
A modern downtown office with free parking along the Scioto Mile.
A high-impact, mission-driven team that's doing big things for the Columbus metro.
$67k-95k yearly est. 4d ago
Care Coordinator - Children's Long-term Support Waiver Program - Walworth County
Lutheran Social Services of Wi & Upper Mi 3.7
Remote or Spring Grove, IL job
💼 Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program
📍
Walworth County, WI
🕒
Full-Time | M-F, First Shift | Hybrid Work Option
🌟
Make a difference in the lives of children and families!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care.
🧠 What You'll Do
🧒 Assess children's functional abilities using approved tools
📝 Develop and implement individualized service plans with families and providers
🤝 Facilitate team meetings and coordinate services based on family-centered goals
📋 Maintain accurate documentation and meet all regulatory timelines
🧭 Collaborate with internal teams and external agencies to support families
🧑 ⚖️ Testify in legal proceedings when required
💬 Communicate clearly with families, providers, and team members
🧑 🎓 Participate in staff development, training, and supervision
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧘 Calm Wellness App - Premium Access
🎓 Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support
💸 Early Earned Wage Access (UKG Wallet)
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
🏡 Remote Work Perks: Up to 2 days/week from home
📚 Qualifications
🎓 Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.)
🧒 Minimum 1 year of experience working with children and/or youth with disabilities
🌍 Bilingual fluency in Spanish is preferred but not required
💻 Proficient in computer systems and electronic health records
🤝 Strong interpersonal and organizational skills
🚗 Valid driver's license and reliable transportation (MVR check required)
🌍 Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
✨ Join a team that's making a real impact. Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$31k-36k yearly est. 6d ago
Senior Counsel - Civil Rights Litigation (Remote)
Equal Rights Advocates 3.7
Remote or Washington, DC job
A leading civil rights organization seeks an Attorney/Counsel to manage litigation focused on gender and racial justice. The candidate will engage in high-impact cases, provide legal analysis, and assist in crafting strategies. A J.D. and four years of experience are required. The role supports hybrid and remote work options within a supportive environment, ensuring a commitment to equity and justice.
#J-18808-Ljbffr
$54k-78k yearly est. 1d ago
Platform Manager, Community Information Exchange
Columbus Partnership 4.0
Columbus, OH job
About the Columbus Partnership
The Columbus Partnership brings together civic-minded business leaders in a unique collaborative effort to advance a shared vision to make Columbus the most prosperous region in the country. Through our work, we help create jobs and attract capital investment, expand access to opportunity and improve the economic competitiveness of the Columbus metropolitan area.
Columbus Partnership member CEOs are committed to the future of the Columbus metro through high- impact civic and philanthropic engagement. Our professional and cross-functional team works together in a fast-paced, results-driven, in-person work environment. The work is also carried out through our One Columbus, Smart Columbus and Columbus Region brands, as well as other initiatives focused on ensuring the best possible future for our community.
The Role
We are seeking a Platform Manager, Community Information Exchange to join our innovation team. This role supports the county-wide Community Information Exchange (CIE) initiative to improve access to health and human services through a collaborative, equity-centered technology platform.
In this role, you will oversee the design, configuration and day-to-day operations of the CIE technology platform, built on Visionlink's Community OS. You will serve as the primary system administrator, coordinate with vendors and partners and ensure the platform supports seamless, equitable access to community services. We are looking for someone who is technically adept, collaborative and passionate about using technology to drive impact in health and human services.
What You'll Do
Lead configuration, performance and security management of the CIE platform.
Serve as the primary liaison with platform vendors, managing updates, dependencies and
support.
Design and optimize workflows, forms, automations and reporting tools in collaboration with CIE
team members.
Manage technical delivery using agile practices, including requirements, sprints and testing.
Oversee user onboarding, access permissions and training for community-based organizations.
Monitor platform performance, resolve issues and implement improvements for stability and
scalability.
Maintain clear documentation, training resources and compliance with governance standards.
Support analytics, KPIs and reporting to demonstrate platform outcomes and community impact.
Other duties as assigned.
What You Bring
Bachelor's degree in IT, computer science, health and human services or related field.
3+ years in platform or product management, project implementation or a similar technical role.
Experience with platforms such as Community Information Exchange, case management or CRM
tools.
Familiarity with agile methodologies including epics, sprints and user stories.
Strong technical aptitude and ability to learn and configure new systems quickly.
Excellent organization, documentation and problem-solving skills.
Ability to translate complex technical concepts for non-technical audiences.
Passion for equitable access, community impact and mission-driven work.
Where You'll Work
You'll work in our modern downtown Columbus office, alongside a collaborative, fast-moving team.
The workday starts no later than 9 a.m. with occasional early mornings, evenings or weekends needed for key events or deadlines.
During busy seasons or major initiatives, we may work beyond the standard workday.
What You'll Get
A front-row leadership seat impacting our community's future.
Comprehensive health, dental, and vision coverage.
Generous paid time off, parental leave, and holidays.
A 401(k) plan with an exceptional employer contribution.
Professional development support.
A modern downtown office with free parking along the Scioto Mile.
A high-impact, mission-driven team that's doing big things for the Columbus metro.
$56k-76k yearly est. 4d ago
Audio Visual Field Specialist
Conference Technologies 3.9
Columbus, OH job
CTI has been a leading AV provider since 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don't fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.
So, what are we looking for?
We are looking for an AV Field Specialist for our Columbus branch whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Somebody passionate about AV. We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done.
What are your responsibilities?
- Troubleshoot and resolve complex issues - Complete final product configuration, testing, and commissioning of system solutions - Conduct preventative maintenance to ensure all systems are operating at optimum levels - Work with Programmers as needed to load updated files -Customer service skills (Our clients deserve the best)
- Other tasks as assigned
Will you fit in?
-Our employees fearlessly embrace the company culture and applicants who merely want to punch in their timecards every day are not what we are looking for.
-You can work independently with minimal guidance but aren't afraid to ask the right questions when you need help.
-You have strong verbal and written communication skills and can be the face of our company to our clients.
Does experience count?
- Education: Associates degree is preferred, but not required. We take into account your experience/skill level and what you bring to the table as an individual.
-Customer Service Experience: A must! As you can see our customers are #1 and we need someone who can take care of them and treat them as such.
-Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.
-AV/IT Networking: at least 4 years of completing final product configuration, testing, and commissioning of system solutions -Programming Audio Visual equipment is not required but it is a PLUS What's in it for you?
At CTI, we know our company's success is directly correlated to the success of our employees. So it's fitting that we thrive on and encourage employee growth, both professionally and personally.
Our competitive compensation package includes:
-A competitive base salary (DOE).
-Employer-matched medical and dental insurance (available after 60 days of employment).
-Employer matched 401K up to 3% (after 6 months of employment).
-Bonus eligibility that is based off a results oriented incentive plan (after 3 months of employment).
-A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon first day of employment.
-Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
-Cell phone reimbursement plan.
-Long and Short Term Disability 100% paid by CTI. -Life Insurance 100% paid by CTI.
CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire
$32k-49k yearly est. 22d ago
Treasury Options Trader - Work From Home
Parallel Partners 4.4
Remote or Chicago, IL job
We are seeking a talented and self-motivated Treasury Options Trader to join an options trading team. The ideal Treasury Options Trader would have an interest and experience in treasury options trading. This Treasury Options Trader will work with the existing highly skilled options team and will be charged with helping maintain and extend the firm's options volatility modeling.
This position is 100% Remote.
Qualifications
Options Trader Qualifications:
- Bachelor's degree in technical areas such as electrical engineering, computer science, or mathematics.
- Need 3-5 years of treasury options trading experience.
- Need strong technical skills in Python/C++.
- Need to have trading Industry experience.
- Need treasury options experience.
- Should have strong Risk Management skills.
- You should have a proven track record in executing treasury options strategies.
Benefits include medical, dental, vision spending account, health savings account, 50K life insurance policy, short-term/long-term disability insurance, employee assistance program, 401K, tuition reimbursement, etc.
Keywords: Chicago IL Jobs, Treasury Options Trader, Treasury Options, Python, C++, Risk Management, Trading, Financial, Remote, Work From Home, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
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We help companies that are looking to hire Treasury Options Traders for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today!
Additional Information
Please check out all of our jobs at ******************************* and ********************************
$81k-146k yearly est. 14h ago
Remote Transcriptionist 1099
Global Impact Group 4.0
Remote or Raleigh, NC job
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
Company: Global Language System Independent Contractor (1099) Compensation: $2.50 per page (finalized transcription)
About the Role:
Global Language System is seeking experienced English transcriptionists to support a new transcription contract with a U.S. government agency. The role involves transcribing recorded interviews with high accuracy and attention to detail. This is a remote, flexible opportunity for independent contractors.
Responsibilities:
Transcribe audio files (typically interviews) into clean, formatted transcripts using a provided template
Maintain ≥99.9% accuracy and meet strict formatting requirements
Annotate transcripts with contextual cues (e.g., [inaudible], [witness crying])
Submit completed work via secure file transfer platform
Respond to project communications and meet agreed-upon deadlines
Requirements:
Must be a U.S. citizen (per federal requirements)
Prior transcription experience (preferred: legal, medical, or government)
Familiarity with transcription software and Microsoft Word
Strong command of English grammar, spelling, and formatting
Ability to follow confidentiality and Controlled Unclassified Information (CUI) protocols
Ability to pass a federal background check or already hold clearance (preferred but not required)
Security Notice:
This role supports a federal agency. All selected candidates will be required to sign a non-disclosure agreement and submit a Social Security Number for validation through secure means.
How to Apply:
Interested candidates should email ***************************** with:
Confirmation of U.S. citizenship and clearance status
Resume or brief summary of transcription experience
Availability to begin work within the next 1-2 weeks
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement. As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.
$46k-68k yearly est. Auto-Apply 60d+ ago
Customer Success Consultant
Lumen 3.4
Columbus, OH job
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Customer Success Consultant is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement customer success plans, driving customer value realization
+ Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build value-based relationships with customers to optimize CS plays while leveraging self-service
+ Share thought leadership with customers based on needs resulting in strengthened customer trust
+ Identify and qualify opportunities for expansion, partnering closely with sales
+ Implement revenue management practices driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ Manage risks to customers' success, identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ Onboard new customers and partner with sales, delivery & support to ensure successful deployment of solutions and services including bill reviews and audits
+ Define and execute renewal methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$70,287 - $117,149 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$73,805 - $123,008 in these states: CO HI MI MN NC NH NV OR RI
$77,322 - $128,867 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-JB1
Requisition #: 340973
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$77.3k-128.9k yearly 15d ago
Producer Director
Mayo Clinic 4.8
Remote or Phoenix, AZ job
This is an on-site position. Work will primarily be performed on-site; however, you will have the opportunity to perform work remotely.
The Producer/Director is responsible for all aspects of the programs they support, from concept through production and delivery. Utilizes and demonstrates organizational skills, creativity, self-motivation, and a high production skills. Must have ability to manage multiple large projects simultaneously including budget development and management. Moderate amount of travel may be required.
Bachelor's degree in a media-related field and a minimum of four (4) years' video production required; or eight (8) years of relevant experience.
Please include portfolio links within your cover letter or resume.
Prior experience in producing high-end events, photoshoots, or video productions is preferred. Must possess a high level of emotional intelligence and strong interpersonal skills to be able to effectively interact with senior and executive-level Mayo Clinic personnel and non-Mayo Clinic professionals.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
$54k-88k yearly est. Auto-Apply 16d ago
International Education and Credential Evaluator
National Association of State Boards of Acc 3.3
Remote or Nashville, TN job
Full-time Description
Job Name: International Education and Credential Evaluator
Job Reports To: Associate Director, International Evaluation Services
Department: NASBA's International Evaluation Services (NIES)
FLSA Status: Salaried Non-Exempt
Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. / 37.5 hours per week / Hybrid schedule - 2 days in Nashville Office or as needed
Responsibilities:
The International Education and Credential Evaluator (Evaluator) position supports the functions of the NIES Department. The Evaluator must follow specific policies and procedures in performing all duties related to business operations. The primary focus of this position is to perform education and credential evaluations and associated functions for applicants with international education who are interested in taking the Uniform Certified Public Accountant (CPA) Exam and/or applying for a CPA license in one of the 56 authorized CPA jurisdictions.
Requirements
Position Requirements:
Evaluate international education and credentials of applicants for eligibility to sit for the Uniform CPA Exam and/or apply for a CPA license.
Prepare evaluation reports for state boards of accountancy according to respective board of accountancy requirements, rules, and policies.
Conduct educational research for respective countries and share information with NASBA's Quality Assurance Department.
Responsible for maintaining exceptional customer service with all contacts.
Build and maintain professional relationships with respective applicants, clients, and customers (internal and external).
Respond to applicant, board of accountancy, other external customers, and internal customer requests within 24 hours.
Proactively follow-up on missing information or other information necessary to complete evaluations on a timely basis.
Through NASBA's SharePoint system, be knowledgeable of CPA Exam and licensing related requirements for each board of accountancy.
Through NASBA's SharePoint system, be knowledgeable of international education systems and rules of conversion to meet U.S. standards.
Protect NASBA values, policies, and legal requirements by keeping applicants' personally identifiable information (PII) confidential.
Adhere to all documented policies and procedures.
Work well under pressure and consistently meet established work timelines and performance standards.
May be required to work overtime (more than 40 hours per week) as business needs dictate and as approved in advance.
Work well with Microsoft Excel (intermediate to advanced level) and administrative software systems.
Participate in international education and credential training sessions, as directed.
Provide input on existing training materials/approaches and make suggestions for improvement.
Participate in professional development opportunities and conferences, as directed.
Provide support services to NIES, and perform auxiliary tasks and other duties, as assigned.
Functional Relationships: All NASBA departments, employees, and boards.
Internal Customers: NASBA Client Services and related internal staff.
External Customers: State Boards of Accountancy, college and university accounting programs, accrediting bodies, review course providers, and respective applicants.
Skills and Professional Experience
Skills Profile
Proven analytical, evaluative, and creative problem-solving skills.
Excellent listening, written and oral communication skills.
Excellent interpersonal skills.
Exceptional research skills.
Strong attention to detail, demonstrated by accuracy and thoroughness of work product.
Demonstrated time management and organization skills.
Demonstrated skill in the use of intermediate to advanced Excel features.
Strong customer service orientation, with demonstrated ability to handle difficult customer service situations.
Demonstrated ability to multitask, prioritizing and handling files in varying stages of completion.
Highly self-motivated, dependable, and punctual.
Demonstrated ability to work independently within established guidelines.
Cross-cultural sensitivity and intercultural communication skills.
Experience/Knowledge
Experience with business-related computer software (i.e. MS Word/Excel, mobile apps, etc.).
Experience conducting research.
Experience working in a team-oriented, collaborative environment.
Experience working in a client services setting.
Experience demonstrating knowledge of higher education requirements preferred.
Education/Other
Bachelor's degree, or a combination of educational concentrations and job experiences meeting the required knowledge, skills, and abilities.
International education evaluation experience and/or training is preferred.
Below is an overview of some of the benefits we offer to full-time employees.
Medical/Dental/Vision
Health Reimbursement Account
Life Insurance
Short-Term & Long-Term Disability
Numerous Voluntary Policies
Employee Assistance Program
401(k) Plan (NASBA contributes 5.7% of employee's salary)
Flexible work plan benefit $100 monthly allowance. Parking paid on days in the office.
Holidays (13 days)
Paid leave time - (prorated based on hire date and earned on an accrual basis)
Vacation Leave (15 days)
Sick Leave (12 days)
Personal Days (3 days)
Dress for Your Day Casual Dress
Some work from home is flexible; however, you must live in the Middle TN area and not out of state. This is not a full-time remote position, and you must work in the Nashville, TN office two days per week or as needed.
NASBA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Final offers of employment are contingent upon successful completion of national criminal background check, national sex offender registry search and, where applicable, an education credential check, credit check, Global Watchlist and/or Government Watchlist.
Due to overwhelming interest in our organization, we are unable to accept faxed resumes or incoming calls regarding open positions. Only those matching the above job description will be contacted.
Thank you for your interest in employment opportunities at NASBA.
Salary Description $40,090
Job DescriptionSUMMER CAMP 2026 - Camp Libbey and Camp Whip Poor Will Overnight Camp Positions Late May through End of July Girl Scouts of Western Ohio is seeking individuals to work with us, running our summer camps for the 2026 season! Camp Libbey - Nestled along the strikingly beautiful banks of the Maumee River, Camp Libbey is located just outside Defiance, Ohio. Camp Libbey Camp Libbey has offered a variety of camping experiences since 1936. With almost 600 acres of fields, forests, and ravines, Camp Libbey is a great place to start your outdoor adventure! Our camp offers a variety of positions that support the girls in their daily adventures such as hiking, archery, creek paddling, and enjoying the climbing wall or taking a ride down our waterslide before a dip in the swimming pool!
Camp Whip Poor Will: Camp Whip Poor Will's 500+ acres are jam-packed with various facilities, program areas, and endless woods, creeks, and trails, allowing girls to choose their own adventures. Accredited by the American Camp Association for its high standards in both facilities and programs, Camp Whip Poor Will offers a variety of outdoor experiences plus great lodging options for first-time campers and experienced outdoor enthusiasts.
Our summer camp season begins in late May and runs through the end of July and we provide a full training and onboarding program for all staff in preparation to effectively lead and participate in summer programming with our girls! Our ideal candidates must love the outdoors, have experience working with kids, demonstrate excellent customer service and can work within a team environment. If you want to have an awesome and rewarding summer empowering and building girls of courage, confidence, and character, we would love for you to join us!!
Get to know Girl Scouts:
Girl Scouts of Western Ohio is part of the preeminent leadership development organization for girls, with more than 1.7 million girls and 750,000 adults. With programs from coast to coast and across the globe, Girl Scouts offers every girl a chance to practice a lifetime of leadership, adventure, and success. We build girls of courage, confidence, and character, who make the world a better place! Girl Scouts of Western Ohio offers summer overnight camps at Camp Libbey and Camp Whip Poor Will, located in Defiance and Morrow, OH.
Why you should work at camp:
Working at camp can be a fun life changing experience but it is also a great place to build a variety of skills that future employers are looking for. Skills you'll develop at camp this summer include conflict resolution, interpersonal skills, creativity, and problem solving, management skills, time management and prioritization, plus valuable experience working directly with children.
What you'll do:
As staff, you'll spend your summer living on-site at Camp Libbey (Defiance, OH) and Camp Whip Poor Will (Morrow, OH) You'll help girls choose their own adventures while participating in hiking, swimming, outdoor living skills, building teamwork, archery, nature activities, crafts, or working on badge activities.
Open Positions at Overnight Camp (Camp Libbey and Camp Whip Poor Will)
Trip and Travel Specialist - (1 Opening) $75/day Assists in planning, managing, and implementing of the travel program and related equipment needs. Applicants must be 21 years of age or older and have a valid Driver's License.
Adventure Coordinator - (1 Opening) $90/day
Manages and delivers high adventure challenge activities, supervises program specialists. Conducts the planning, supervision, and delivery of activities at the high challenge course, low challenge course, archery, and sports area. Adventure Challenge Education & Archery training provided. Applicants must be 21 years of age or older and have a valid Driver's License.
Program Specialist - (1 Opening) $75/day
Assists in planning, managing, and implementing the general program and related equipment needs. Serves as camp photographer during the summer season. Applicants must be 18 years of age or older.
Sports Program Specialist - (1 Opening) $80/day
Develops and delivers adventure challenge activities and supports the sports and archery programs at resident camp. Applicants must be 18 years of age or older. Adventure Challenge Education and Archery Training are provided.
Lead Counselor - (1 Openings) $80 day Provides leadership to the camp unit, including the direct supervision and guidance of Unit Counselors and ensuring a quality Girl Scout Leadership Experience by meeting camper needs and carrying out camp activities. Applicants must be 18 years of age or older.Unit Counselor - (8 Openings) $71/day
Provides a safe and supportive camp experience by supervising campers, ensuring their well-being, and guiding them through daily routines and activities. Applicants must be 18 years of age or older.
Unit Counselor and Lifeguard - (5 Openings) $78/day Provides a safe and supportive camp experience by supervising campers, ensuring their well-being, and guiding them through daily routines and activities. Applicants must be 18 years of age or older., plus provides supervision and ensuring a safe environment at camp waterfront activities. Applicants must be 18 years of age or older. Lifeguarding certification provided. POSITION TYPE/EXPECTED HOURS OF WORK
Our Overnight Camp staff positions are full-time throughout camp season. The days of work are primarily Sunday through Friday. Staff are expected to stay overnight throughout the summer. Staff receive a two-hour break Monday - Thursday. Staff will have housing and food provided during working hours.
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma or General Education Diploma
Experience in youth programming.
Must enjoy and be comfortable with working outdoors with youth.
For roles that require onsite living - must be comfortable with and able to live onsite 24/7 during camp season.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
PERKS
Ability to build your skills and grow your career
Supportive environment for learning and development
Flexibility for work/life balance
Work with a fun team
Learn and participate in cool summer activities!
Enjoy a casual dress code
Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Diversity, Equity, Inclusion, and Belonging (DEIB)
We are proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GSWO is an EEO/Minority/Female/Disability/Veteran employer.
$75 daily 23d ago
CCS Service Facilitator - Columbia County
Lutheran Social Services of Wi & Upper Mi 3.7
Remote or Portage, WI job
Job Title: CCS Service Facilitator - Columbia County (Remote & Community-Based) Company: Lutheran Social Services of Wisconsin and Upper Michigan Employment Type: Full-Time
About the Role:
Lutheran Social Services (LSS) is seeking a compassionate and organized CCS Service Facilitator to join our Comprehensive Community Services (CCS) team serving Columbia County. This role provides community-based care coordination for individuals with mental health needs across home, school, and community environments.
Work Environment:
Primarily remote for documentation and meetings
Telehealth services may be provided
Community travel throughout Columbia County is required
Position visits with clients in their homes, schools and community
Optional office space available in Baraboo HUB location
Compensation (Not Based on Billable Hours):
Bachelor's Degree: $24.20/hr
Master's Degree: $27.20/hr
Master's, in training license: $28.20/hr
Masters, Licensed: $30.20
Key Responsibilities:
Conduct assessments using functional tools
Develop and implement individualized service plans
Coordinate and authorize services
Facilitate person- and family-centered team meetings
Maintain accurate documentation and client records
Collaborate with clients, families, and service providers
Participate in supervision, training, and staff development
Flexible scheduling based on client needs (evenings/weekends may be required)
Perks & Benefits:
Public Service Loan Forgiveness (PSLF) eligibility
Licensure and exam fee reimbursement
Free clinical supervision
Internal and external training support
Flexible scheduling and remote work options
Medical/Dental/Vision Insurance
Paid Time Off + 10 Paid Holidays
Mileage reimbursement
403B retirement plan with contributions
Calm Premium Wellness App
Early Earned Wage Access
Employee Assistance Program
Service Awards and Recognition
Qualifications:
Bachelor's degree in a human services field (e.g., Psychology, Social Work, Counseling, etc.)
Master's degree preferred
Valid driver's license and reliable transportation
Ability to work with electronic health records and various software systems
Strong communication and organizational skills
Work Conditions:
Community-based work with exposure to various environments
Moderate noise level
Physical activity including bending, kneeling, and stair climbing
Crisis response may be required
Travel:
Daily travel throughout Columbia County
Occasional overnight travel
LSS is an Equal Opportunity Employer (EOE).
$24.2-27.2 hourly 22h ago
Revenue Strategy & Innovation, Manager - Remote
Mayo Clinic 4.8
Remote or Rochester, MN job
Serves in an operational leadership role for a defined RSI team, process, and/or function, either on an enterprise (multi-site) basis or a high-impact function for a single site. Coordinates own and team member roles and work assignments to deliver success over the area managed and its outputs. Formally supervises one or more staff, or in lieu of having direct formal HR supervisory duties, is personally accountable for a defined core revenue function or process with large financial impact to organization and requiring manager-level capabilities. Participates in the identification of opportunities to improve revenue performance and efficiency/effectiveness of the assigned area and acts as a catalyst for realizing these improvements. Brings awareness of current external environment issues relevant to the area managed.
This position will lead and oversee government reimbursement (Medicare/Medicaid) operations across Mayo Clinic and Mayo Clinic Health System, ensuring strategic alignment, compliance, and optimization of financial performance.
Primary Responsibilities
Provide strategic direction and oversight for data management and analysis related to Medicare/Medicaid reimbursement, ensuring actionable insights drive organizational performance.
Develop and implement strategies to optimize government reimbursement processes, identifying new opportunities and guiding operational improvements.
Interpret and advise on regulatory changes for Medicare Part A and B and other government programs, ensuring compliance and influencing practice strategies across the enterprise.
Oversee preparation and submission of Medicare cost reports and other government reporting requirements, ensuring accuracy, timeliness, and adherence to compliance standards.
Lead cross-functional collaboration with administration, physician leadership, finance, revenue cycle, compliance, and operational teams to align reimbursement strategies with organizational goals.
Mentor and guide team members, fostering professional development and building expertise in government reimbursement practices.
Bachelors' degree, preferably in a business-related field is required. Minimum three (3) years in a professional role in a health care organization with direct experience in the specific assigned functional area, and involved in the strategic, financial, and technical elements of the function. Specific assigned functional areas can include Pricing/Chargemaster, Medicare Reimbursement, Actuarial Science, Payment Reform, and Reimbursement/Revenue Analytics.
Must have outstanding skills in team leadership, stakeholder relationship management, planning, decision making and detail-oriented quantitative analysis. Needs strong skills in verbal and written communications and managing multiple tasks concurrently. Positive attitude and persuasive skills are essential for success.
Preferred Qualifications
Master's degree in healthcare, accounting/finance, or data science with four years of experience in a healthcare reimbursement, accounting/finance, or data analysis role or bachelor's degree with seven years of healthcare reimbursement, data analysis, accounting, and/or finance related experience.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
$64k-109k yearly est. Auto-Apply 19d ago
Communication Assistant - Accessibility Relay Speech to Speech - TX
Communication Service for The Deaf 3.4
Remote or Lubbock, TX job
Communication Assistant, Accessibility Relay Speech to Speech
Remote - Texas
Opportunity to Work-from-Home
Full-Time & Part-Time
$14.00 per hour
18 years or older
Have you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you.
CSD is the largest NPO dedicated to cultivating opportunities for Deaf success. For over forty years, we have offered a wide range of programs and services designed to educate Deaf people and the public, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees.
CSD is looking for self-motivated individuals with a passion for driving communication access to fill our Call Center Representative (
Communication Assistant
) positions in our Telephone Relay Service (TRS) Call Centers. The deaf and hard of hearing community rely on TRS to communicate over the phone with friends and family. At CSD Call Centers, our Customer Service Representatives (
Communication Assistants
) facilitate phone calls between deaf or hard of hearing individuals and hearing individuals.
See what others have to say about CSD Contact Centers: Telephone Relay Service click here
Benefits:
Opportunity to work from home
**After completing required in-person training and meeting qualifications to work from home
Starting wage of $14 per hour, $.50 differential after hire
Hiring for full and part-time positions
Eligible for salary increases twice a year
Paid time off (for all employees)
Employee Assistance Program (available immediately, no employee cost)
Employee rewards for good attendance and performance
Student loan forgiveness eligibility (due to non-profit status)
Downtime is YOUR time
**Our call center does not have call-waiting queues you can expect to have a little bit of downtime between each phone call. During this time you are able to work on personal projects at your workstation, with the exclusion of using some electronic devices such as cell phones.
No sales, no quotas, no tech support, no customer conflict de-escalation Requirements
Call Center Representative | CSD Communication Assistant
A Communication Assistant relays telephone calls between deaf, hard of hearing, and speech-impaired consumers (TTY users) and hearing consumers through the telephone network. The Assistant will understand the speech patterns of people with mild, moderate or severe speech disabilities or those who use a speech augmentative device.
Knowledge, Skills, and Abilities:
To perform the essential functions of this position successfully, an individual should demonstrate the following competencies
:
Excellent communication skills
Proficient in listening to and understanding conversation by individuals with a variety of speech disabilities
Use specific strategies to facilitate communication without interfering with the customer's control over the call including retention of information at the customer's request and verification of what is said to verify accuracy
Ability to speak clearly and pronounce and enunciate complex words and sentence structure; ability to effectively verbally communicate using voice inflection, adjust tone and volume
Ability to read text aloud from a computer and listen to spoken word and transcribe to text on a computer
Excellent grammar and spelling
Ability to learn and understand complex computer communication software, shortcuts and command functions
Ability to work in a fast-paced environment
Ability to adapt to schedules influenced by call volume fluctuations
Qualifications
A minimum of a High School Diploma or equivalent
18 years of age or older
Ability to type at 60 words per minute with minimal errors (to graduate training)
45 words per minute with minimal errors to pass initial testing
Excellent customer service experience and a relaxed/calm demeanor
Ability to work various schedules including weekdays, weekends, evenings, and holidays
Must be able to pass skill assessments administered by a local recruiter
Hearing acuity (tested by an audiologist)
Work From Home Requirements:
Private and quiet office space with a closed door
Hard-wired internet connection via ethernet cable (cable provided by CSD)
High-speed internet connection (3.0 MG download; 1.2 MG upload)
Residency Requirement: Candidates for this role must live and work in Texas.
Applicants who may need a reasonable accommodation due to an existing medical condition during the interview/hiring process should make their request with their recruiter by emailing ******************. Current employees of CSD who may need a reasonable accommodation should make their request to the Talent & Culture or HR Team.
Communication Service for the Deaf, Inc. is an Equal Opportunity-Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.
Salary Description $14/hour
$14 hourly 6d ago
Customer Relationship Advocate
American Board of Internal Medicine 4.3
Remote or Philadelphia, PA job
The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM's multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs.
Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following:
Represent ABIM's brand by interacting with high profile customers with respect, empathy, and diplomacy.
Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries.
Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools.
Ensure appropriate and timely follow up to customers when additional information is requested by them.
Process requests for customer-initiated transactions to complete MOC requirements.
Manage outstanding case management work.
Ensure all contacts are documented in the appropriate source application.
Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning.
Assist with special projects and miscellaneous tasks, as needed.
The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable.
The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus.
This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees.
* * *
At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians.
ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.
We look forward to learning more about your interest in joining our team. EOE
$35k-42k yearly est. 1d ago
Director of Public Policy
Hindu American Foundation 3.7
Remote or Philadelphia, PA job
Organization Background/Culture
The Hindu American Foundation (HAF) is the nation's oldest and large non-profit advocacy organization for the Hindu American community, representing over 3.5 million Hindu Americans. Established in 2003, the Hindu American Foundation (HAF) is the pre-eminent voice for Hindu Americans.
HAF advances the understanding of Hinduism to secure the rights and dignity of Hindu Americans now and for generations to come by providing:
accurate and engaging educational resources about Hinduism and Hindu Americans
impactful trainings, advocacy and services that protect and promote religious liberty, free expression, equality and justice
critical and creative programs empowering Hindu Americans to sustain their culture and identity
Position Summary
The Hindu American Foundation (HAF) is seeking an experienced, full-time Director of Public Policy (DPP) to lead the foundation's Advocacy Department. The ideal candidate will be a strategic thinker, overseeing policy staff and spearheading policy strategy on a wide range of advocacy initiatives and programs, including hate crimes, education, healthcare, social justice, immigration, human rights, and combating extremism. This is a remote position.
Essential Duties
The ideal candidate will be hard-working, dependable, detail-oriented, able to work independently or as part of a team, professional with strong leadership, communication, and writing skills. We are looking for a professional who wants to make a difference and contribute to HAF's mission in the field of advocacy and public policy. The successful candidate will be able to perform the following duties with or without reasonable accommodations:
Research, track, and analyze current events as well as key state, local, federal, and international policy and legislation relevant to Hindu Americans
Develop local, state, and federal policy strategy for HAF, including developing advocacy campaigns, coordinating government outreach, and collaborating with strategic coalitions, as well as lead rapid strategic response in a fast-paced, ever changing policy environment.
Work closely with the Managing Director (Policy and Programs), Executive Director, and other relevant staff to develop and implement goals for local, state, and federal policy priorities
Work closely with the Director of Research, Religion and Data to analyse research and evaluate data to develop policy strategies, incorporate data into deliverables, identify gaps in community needs, and explore opportunities for engagement.
Work collaboratively with other department leadership, including Legal, Communications, Education, and Marketing
Manage Advocacy Department direct staff reports, including research fellows and policy analysts.
Writing both long and short form policy white papers and documents, including but not limited to legislation analysis, policy briefs, fact sheets and talking points documents, toolkits, and reports.
Cultivate and maintain relationships with relevant state, local and federal offices and agencies, coalition partners, community leaders, strategic contacts and other key stakeholders to advance HAF's policy priorities
Oversee advocacy department programming, including community trainings, briefings for policy stakeholders, webinars and other virtual events.
Required Skills and Experience
Bachelor's degree in Law, Political Science, Public Policy, Government, International Relations, Religion, History, Anthropologies, Humanities, Human Rights, South Asian Studies or related field.
3-5 years of work experience in advocacy, think tank, a state/local/federal government office, policy research, government relations, law or a related field.
Recent advanced degree graduates and 1-3 years work experience will be considered
Strong research and analytical skills to evaluate political landscapes, think strategically, develop policy recommendations, plan advocacy campaigns and lead community policy programming.
Strong short and long form writing skills to prepare policy briefs, reports, letters, campaigns, and other policy white papers.
Ability to communicate effectively with a range of audiences and stakeholders to advance the organization's positions in meetings and other settings
Ability to build coalitions and relationships with other advocacy organizations, government offices, community leaders, strategic contacts, and other key policy stakeholders.
Highly organized and detail oriented to juggle multiple projects and priorities simultaneously in a fast-paced environment
Collaborates well in a close-knit team environment and can complete tasks independently when necessary
Experience managing cross-departmental projects with teams across time zones, including teams comprised of peers, supervisors, and supervisees
Comfortable with public speaking and being an external-facing presence.
Fluency in online platforms such as Google suite, Zoom, etc.
Preferred But Not Required:
Master's/graduate degree in Law, Political Science, Public Policy, International Relations, Human Rights, or related field
Working knowledge of Hinduism, the Hindu diaspora, South Asia, India or Indic languages preferred but not required.
Experience with legislation tracking and grassroots advocacy software preferred but not required
Demonstrated data literacy skills, including understanding of data sources, strong grasp of analytical methods, and ability to communicate data driven insights
Based in the Eastern Time Zone
Physical Requirements:
To perform the essential duties of this role, incumbents must be able to perform the following activities with or without accommodations:
Sit or stand for prolonged periods.
Operate computer, including viewing a computer monitor, for extended periods.
Drive a vehicle, whether owned or rented.
Travel periodically by air or train.
PLEASE NOTE: This job description is not meant to cover or include all the tasks, duties, or responsibilities the employee may be required to perform. The listed duties, activities, and requirements can change at any time, with or without notice.
$63k-94k yearly est. 60d+ ago
Sports Camp Counselor
Genesis Health Clubs 3.8
Remote or Lincoln, NE job
Job DescriptionDo you enjoy working with children, getting paid to play, and the idea of working in a family and fitness oriented environment? This position is ideal for candidates looking to build their resume with a high-energy, FUN-forward position working with youth! We are looking for aspiring professionals who are passionate about working with youth. This position is an ideal opportunity to grow professional skills, experience challenges that support personal growth, and build lifelong connections in a positive environment. Being a Camp Counselor is tough, incredibly fulfilling and worthwhile work.
Genesis Health Clubs is the largest privately owned health club in the nation! We believe staff is family, and together, we can help others take charge of their health! We invest in our team members with exceptional training, quality benefits, and professional opportunities for growth within the company!
Requirements:
This position requires a person to be physically fit and mentally alert. There may be a need for standing, walking, sitting, lifting, kneeling, reaching, handling, thinking, reasoning, and calculating, some of it constant
A positive attitude and professional behavior are expected and displayed consistently in all dealings with members and/or fellow Team members
Must have one year of experience working with children
CPR/First Aid/AED for adults, infants, and children or ability to obtain certification
Highly motivated and enthusiastic with excellent communication and interpersonal skills
Available to work days full time Monday-Friday and able to commit to entire summer season
Responsible for securing reliable transportation to and from work
State Specific Licensing Requirements as applicable
Basic Responsibilities:
Leading a team of campers through their one week camp experiences
Developing youth friendships to ensure each child is connected to their camp community
Completing daily opening and closing procedures, as well as safety logs
Daily written and verbal communication with Camp parents, team members, club members, and Camp Site Director
Maintain a comprehensive understanding of the specific needs of the campers in your care and communicate safety or behavior concerns with appropriate parties
Ensure each area of the club utilized by the camp is on Brand, clean, and in good repair
Find coverage for sick days and communicate planned vacation days prior to the start of the season
Benefits of Employment:
Free childcare - enroll your children in camp
Free premier membership to ALL Genesis Health Clubs while employed, plus discounts for spouse and children
Minimal weekend and evening responsibilities outside of initial training
Ongoing training in youth development, leadership, and professionalism
Opportunity for multi-department work and/or year round employment with club
Offsite work going on field trips
Staff discounts on supplements, smoothies, personal training, and more
Internships and letters of recommendation as earned
End of Season Staff Celebration
on
$30k-41k yearly est. 2d ago
Chinese Translating Transcriber Contractor
Global Impact Group 4.0
Remote or Raleigh, NC job
Global Language System is seeking professional translators who will be required to translate foreign medical documents into English and from English to Foreign Language foreign as needed. Requirements: · Provide correct, clear and concise translations.· Provide translations that are formatted in a way that they can be matched up to the original documentation that was submitted.· Provide legible word counts for all translated documents.· Ensure that translations are returned in a reasonable time frame
Qualifications
· Excellent written and oral communication skills and command of English grammar· Detail-oriented, analytical, thorough, and able to work quickly and efficiently· Strong ability to work independently, prioritize, and handle multiple tasks and deadlines· Comfortable translating Medical documents· Previous language services and CAT tools experiences
Position Requirements
· BA/BS degree· 1-3 years of sales experience in the Language industry· Proven ability to build and sustain relationships with high-level professionals
Source languages
The primary languages to be translated include Spanish, German, Italian, Japanese and Thai.
Exotic languages include, but are not limited to: Afrikaans, Akan, Albanian, Amharic, Arabic, Armenian, Ashante, Assyrian, Azerbaijani, Azeri, Bajuni, Bambara, Basque, Behdini, Belorussian, Bengali, Berber, Bosnian, Bravanese, Bulgarian, Bunnese, Cakchiquel, Cambodian, Cantonese, Catalan, Chaldean, Chamorro, Chao-chow, Chavacano, Chin, Chuukese, Cree, Croatian, Czech, Dakota, Danish, Dari, Dinka, Diula, Dutch, Estonian, Ewe, Farsi, Fijian, Hindi, Finnish, Flemish, French, French Canadian, Fukienese, Fula, Fulani, Fuzhou, Ga, Gaddang, Gaelic, Gaelic-Irish, Gaelic-Scottish, Georgian, Gorani, Greek, Gujarati, Haitian Creole, Hakka, Hakka-Chinese, Hassaniyya, Hausa, Hebrew, Hindi, Hmong, Hungarian, Ibanag, [bo, Icelandic, lgbo, Locano, Indonesian, Inuktitut, Jakartanese, Japanese, Javanese, Kanjobal, Karen, Kashmiri, Kikuyu, Kinyarwanda, Kirundi, Korean, Kosovan, Kotokoli, Kpelle, Krio, Kurdish, Kurmanji, Lakota, Laotian, Latvian, Lingala, Lithuanian, Luganda, Luo, Lusoga, Luxembourgeois, Maay, Macedonian, Malagasy, Malay, Malayalam, Malinke, Mandarin, Mandingo, Mandinka, Marathi, Mashalleses, Mien, Mina, Mirpw·i, Mixteco, Moldavan, Mongolian, Montenegrin, Navajo, Neapolitan, Nepali, Nigerian, Norwegian, Nuer, Oromo, Pahari, Pampangan, Pashto, Patois, Pidgin English, Creole, Polish, Portuguese, Pothwari, Pulaar, Punjabi, Putian, Quichua, Romanian, Russian, Samoan, Sango, Serbian, Shanghainese, Shona, Sichuan, Sicilian, Sindhi, Sinhalese, Slovak, Slovenian, Somali, Soninke, Sorani, Sudanese Arabic, Susu, Swahili, Swedish, Sylhetti, Tagalog, Taiwanese, Tamil, Telugu, Tibetan, Tigre, Tigrinya, Toishanese, Tongan, Toucouleur, Tshilbua, Turkish, Twi, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Visayan, Wenzhou, Wolof, Yiddish, Yoruba, and Yupik.Please select the language you are applying for.
Job Type: Contract
Flexible work from home options available.
Compensation: $12.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement. As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.
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