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One Hour Heating & Air Conditioning jobs in Columbia, MD - 82 jobs

  • Comfort Advisor

    One Hour Heating & Air Conditioning 4.4company rating

    One Hour Heating & Air Conditioning job in Columbia, MD

    Benefits: 401(k) Dental insurance Health insurance WE ARE LOOKING FOR: THE BEST professionals, with 2-5 years of business development/sales experience, who want to work with the best professional in the HVAC industry. Professionals who understand goals are good, real gains are better, and able to harness all this motivation into the best customer service on the east coast. We are unashamedly looking for i-dotting, t-crossing, taking care of business company, who will dive on a grenade for their buddy, pick up the ball, go get the ‘W,' holding the rally flag in the other hand and leading the team. You've had a job. You've had a grind. Come find a refining battle ground where you defeat the worst versions of yourself to become better. JOB SUMMARYThis position provides customer education, design options and brand selection in the sale of replacement HVAC systems and equipment in a residential and light commercial setting. JOB DUTIES Demonstrates and maintains a high level of credibility. Learn and implement One Hour sales system, procedures and ethical practices Manages multiple ongoing opportunities particularly focusing on selling replacement equipment and service agreements. Recommends solutions and links customer objectives to total value solution in order to convert opportunities into sold work. Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments. Effectively writes and presents proposals. Maintains sales margins in jobs as specified by your trainer/supervisor Conveys a safety-conscious attitude, both on the job and while driving. Maintains company vehicle, ensuring that it is always clean on both the inside and the outside MINIMUM REQUIREMENTS High school diploma or equivalent Sales experience required HVAC trade experience a plus, but not necessary Must display strong communication (listening included) skills and technical competence Ability to pass a thorough background check and drug screen Clean driving record Compensation: $80,000.00 - $120,000.00 per year Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
    $80k-120k yearly Auto-Apply 60d+ ago
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  • Comfort Advisor

    One Hour Heating & Air Conditioning 4.4company rating

    One Hour Heating & Air Conditioning job in Annapolis, MD

    *READ THIS FIRST * Stop reading if you are selfish, lazy, sloppy, rude, content, dishonest or negative. You won't make it past the first interview. WE ARE LOOKING FOR: THE BEST professionals, with 2-5 years of experience, who want to work with the best professional in the HVAC industry that want to work with BEST. Professionals who understand goals are good, real gains are better, and able to harness all this motivation into the best customer service on the east coast. We are unashamedly looking for i-dotting, t-crossing, taking care of business bosses, who dive on a grenade for their buddy, pick up the ball, go get the ‘W,' holding the rally flag in the other hand and leading the team. You've had a job. You've had a grind. Come find a refining battle ground where you defeat the worst versions of yourself to become better. JOB SUMMARYThis position provides customer options, design, and education in the sale of replacement HVAC systems in a residential and light commercial setting. JOB DUTIES Learns and implements One Hour sales system, procedures and ethical practices Manages multiple ongoing opportunities particularly focusing on selling replacement equipment and service agreements. Recommends solutions and links customer objectives to total value solution in order to convert opportunities into sold work. Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments. Effectively writes and presents proposals. Maintains sales margins in jobs as specified by supervisor Conveys a safety-conscious attitude, both on the job and while driving. Demonstrates technical expertise and maintains a high level of credibility Maintains company vehicle, ensuring that it is always clean on both the inside and the outside MINIMUM REQUIREMENTS High school diploma or equivalent Sales experience required HVAC trade experience a plus Must display strong communication (listening included) skills and technical competence Ability to pass a thorough background check and drug screen Clean driving record Compensation: $70,000.00 - $150,000.00 per year Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
    $70k-150k yearly Auto-Apply 60d+ ago
  • HVAC In-Home Sales Representative

    Horizon Services 4.6company rating

    Milford Mill, MD job

    HVAC Residential Sales Representative Horizon Services is one of the largest independent HVAC/Plumbing companies offering products, services, and solutions to customers. This is a tremendous opportunity for Sales Representatives who have at least 5 years of previous sales experience. Knowledge of HVAC is not mandatory - we will train you, but prior In-Home Sales experience is a must! Leads are coming in and we need help! There is no cold calling; appointments are set for you by our skilled Sales Assistants. With a track record of long-term employee retention, fantastic benefits, commission, your own iPad, and a company vehicle, Horizon offers the right candidate an opportunity to establish themselves in a successful sales career. You must be willing to work flexible hours, including evenings and weekends to fit our customer's needs. We are seeking a well-organized self-starter with excellent written and verbal communications skills. A keen attention to detail and computer literacy is a must. We will augment your knowledge with sales and product related training, giving you all the tools necessary to assist clients with coaching them to make informed buying decisions. By hiring the best people in the industry, we have created a great team that provides unmatched value to our clients. You will enjoy a fun, family-oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. POSITION SUMMARY Provide direct support to the Sales Department in the ongoing development of existing and prospective Horizon Services customers to ensure that the Sales department is able to meet its defined monthly goals and growth targets. Our team is seeking experienced, motivated sales professionals, looking to excel in our growing organization. Our sales representatives have the opportunity and potential to earn into the six figure range. The sales representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction. Responsibilities and Duties Provide customers with solutions for their HVAC and other home comfort needs Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program Serve as the leader of the sales process to ensure customer satisfaction Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales Overcome technical and business objections of prospective customers Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold Build and maintain customer relationships Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc. Must be willing and able to work evenings and weekends SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED): Required Associate's Degree (two year college or technical school): Preferred Computer Skills: MS Office Requirements At least 5 years of previous sales experience, preferably In-Home Sales Must apply online
    $86k-102k yearly est. 28d ago
  • Dispatcher

    Horizon Services 4.6company rating

    Bowie, MD job

    Job Description Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Windsor Mill, MD location. We are seeking someone to work Monday-Friday 6:30 am - 2:30 pm or Tuesday - Saturday 8 am - 4 pm Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers. This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation. Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered. To be successful in this role, you must possess: • a minimum of two years office/customer service experience (dispatch experience is preferred) • A professional appearance • Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude. • Able to plan and schedule work rather than just react. • Able to "think on your feet" to provide customers with needed information for their specific installation or repair. • Ability to work as part of a team. • Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. Job Posted by ApplicantPro
    $32k-38k yearly est. 4d ago
  • General Manager

    Service Experts 4.6company rating

    Columbia, MD job

    General Manager Reports To: Regional Director Status: Full-time, Regular position Pay: Salary + Annual Bonus Opportunity Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Overview: The General Manager directs and coordinates the total activities of the service center, and provides Leadership to all personnel and processes of the center. Responsibilities: Analyze the operating statement for both the center and individual departments, and take appropriate action. Prepare/review the GM report and take appropriate action. Analyze determinates of profitability and take appropriate actions to adjust. Ensure employee payroll processes are accurate and on time. Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.). Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; Coach salespeople. Ensure effective customer communications. Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files. Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees. Develop employees and seek promotional opportunities for employees on a company-wide basis. Utilize established Vendor Programs whenever appropriate. Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations. Qualifications: BS or BA Degree in Business Administration or Operations 5-10 Years of experience in the HVAC, Security, Pest Control, or similar customer service focused industries (preferred). Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet). What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email ************************************
    $54k-106k yearly est. Auto-Apply 60d+ ago
  • HVAC Install Technician Assistant

    Horizon Services 4.6company rating

    Bel Air, MD job

    Job Description HVAC Installation Technician Assistant HVAC Install Technician Assistant - Up to $5,000 Sign On Bonus Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon! Who are we? We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers! What our HVAC Install Technicians do? Our technicians go into clients' homes to install new residential heating and cooling systems. What we offer? Competitive Compensation: With our tools, resources and training, our technicians are able to make up to $100,000.00 per year - we offer a very competitive base salary and bonus program that rewards you for your hard work and customer service! Top candidates could be eligible for a sign on bonus up to $1500! Consistency: We offer consistent and reliable full-time year round Flexible scheduling - Everything from a 9-5 to 4-10's with flexible days of the week. Professional and Personal Growth: Robust Paid Training & Professional Development Path - 150 hours of training per year! Opportunity to grow - We love to promote from within! Most of our leaders started in the truck! Qualified technicians will be sponsored for Journeyman license and NATE certification. Tuition Reimbursement benefits & Scholarship Programs Wellness: Health benefits including Medical, Dental, Vision, and Life Insurance Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses Short Term Disability Long-Term Disability Wellness Reimbursement Program Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits Company-paid PTO and Paid Holidays 401(k) retirement plan with company-matching contributions Employee Discounts What do you need? Experience as an HVAC Install Technician Relevant licenses and certifications A valid driver's license and a clean driving record Ability to pass a background check and drug test Clean and neat appearance Strong customer service and communication skills Hard-working and motivated Are you ready to join our team? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC Service Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! Job Posted by ApplicantPro
    $33k-41k yearly est. 22d ago
  • Installer IV

    Service Experts 4.6company rating

    Fairfax, VA job

    Lead Installer (Residential/Light Commercial) Reports To: Field Supervisor or General Manager Status: Full-time, Regular position Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position) Our Top Technicians earn over $100,000 Generous PTO provided 20 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 25 paid days off after your 2 nd year of employment No layoffs during “Slow Season” - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone, tablet, uniform plan, and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing! Position Summary: Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer's home Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics. Designs, fabricates, and installs various ducts and duct fittings as required Performs start-ups on air conditioning and heating systems and other components Delivers excellent customer service and sustains high levels of customer satisfaction. Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Responsible for delivery and removal of equipment needed to complete the installation work Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for • Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer Represents the company professionally, honestly, and ethically in all business matters and concerns Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company's professional image Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities. Assists the Field Supervisor or General Manager with site supervision, planning, and estimating Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction Trains other installers in technical skills and company procedures, as assigned Performs similar/other duties as needed or assigned Health & Safety Roles and Responsibilities: Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devices or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents Does not perform any act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Desired Skills and Qualifications: High school diploma or GED with additional training and 5 plus years' experience in HVAC technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories Proficient in the layout and installation requirements of duct work and duct fittings Advanced mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various installation projects Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Ability to calculate heat gain and loss on buildings using approved methods Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email ************************************
    $100k yearly Auto-Apply 19d ago
  • HVAC Maintenance Technician

    Service Experts 4.6company rating

    Fairfax, VA job

    Maintenance Technician Reports To: Field Supervisor or General Manager Status: Full-time, Regular position Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position) Our Top Maintenance Technicians earn over $80,000 annually. Total Compensation is Hourly plus Spiffs/Commissions ***Depending on Center this could be more Generous PTO provided 20 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 25 paid days off after your 2 nd year of employment No layoffs during “Slow Season” - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Company-provided smart phone, tablet, uniform plan, and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing! Position Summary: Under general supervision, performs precision tune-ups and maintenance on HVAC equipment and accessories. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customers. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: Works under general supervision to perform maintenance calls Performs routine precision tune-ups and maintenance on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects and performs limited diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Assists the Service Technician in servicing heating, air conditioning, ventilation, and refrigeration equipment as well as accessories Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. If necessary, collects payment from customers. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked Performs similar/other duties as needed or assigned Health & Safety Roles and Responsibilities: Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devises or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents Does not perform act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Desired Skills and Qualifications: High school diploma or GED with additional training and 0 to 2 years' experience in HVAC with technical training certification preferred Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on air conditioning equipment Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Experience performing basic maintenance work on HVAC equipment and related accessories is desirable Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 40 pounds and ability to lift and carry items weighing up to 30 pounds Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email ************************************
    $80k yearly Auto-Apply 60d+ ago
  • Plumbing Technician - MUST Have Plumbing Journeyman's License

    Horizon Services 4.6company rating

    Columbia, MD job

    Plumber (Residential Service) - up to $40/hr. base pay - Up to $3,000 Sign On Bonus! * MUST Have Plumbing Journeyman's License! Residential Plumber - Are you a Residential Plumbing expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon! Our Residential Plumbing experts do not work On-Call Shifts can earn up to $48+/hr. with bonuses and incentives! Who are we? We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers! What our Residential Plumbers do? Our technicians go into clients' homes to help solve their Plumbing problems. They troubleshoot, diagnose, and repair their residential plumbing systems, as well as complete assigned preventative maintenance. What we offer? Competitive Compensation: * With our tools, resources and training, our technicians are able to make over $48 per hour * We offer a very competitive base salary and bonus program that rewards you for your hard work and customer service! Our best technicians make over $100,000.00 per year * Top candidates could be eligible for a sign on bonus of $3000! * 2 weeks Paid Time Off for all new hires * Company provided tools and equipment Consistency: * We offer consistent and reliable full-time year round work. * Flexible scheduling: Multiple shift opportunities, flexible days of the week, 4-10's available * No On-Call!!! Professional and Personal Growth: * Robust Paid Training & Professional Development Path - 150 hours of training per year! * Opportunity to grow - We love to promote from within! Most of our leaders started in the truck! * Qualified technicians will be sponsored for Journeyman license and relative certifications. * Tuition Reimbursement benefits & Scholarship Programs Wellness: * Health benefits including Medical, Dental, Vision, and Life Insurance * Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses * Short Term Disability * Long-Term Disability * Wellness Reimbursement Program * Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits * Company-paid PTO and Paid Holidays * 401(k) retirement plan with company-matching contributions * Employee Discounts What do you need? * Experience as a Residential Plumbing Technician * Relevant licenses and certifications * A valid driver's license and a clean driving record * Ability to pass a background check and drug test * Clean and neat appearance * Strong customer service and communication skills * Hard-working and motivated Are you ready to join our team? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Service Plumbing Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
    $100k yearly 25d ago
  • Electrician (Residential Service)

    Horizon Services 4.6company rating

    Milford Mill, MD job

    Title: Electrician (Residential Service) - up to $35/hr. Electrician - Are you an Electrical expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon! Our Electricians can earn up to $35+/hr. with bonuses and incentives! Who are we? We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers! What our Electricians do? Our technicians go into clients' homes to help solve their residential electrical problems. They troubleshoot, diagnose, and repair their residential heating and cooling systems, as well as complete assigned preventative maintenance. What we offer? Competitive Compensation: With our tools, resources and training, our technicians are able to make over $48 per hour We offer a very competitive base salary and bonus program that rewards you for your hard work and customer service! Our best technicians make over $100,000.00 per year Top candidates could be eligible for a sign on bonus of up to $3000! 2 weeks Paid Time Off for all new hires Consistency: We offer consistent and reliable full-time year round work. Flexible scheduling: Multiple shift opportunities Professional and Personal Growth: Robust Paid Training & Professional Development Path - 150 hours of training per year! Opportunity to grow - We love to promote from within! Most of our leaders started in the truck! Qualified technicians will be sponsored for Journeyman license and NATE certification. Tuition Reimbursement benefits & Scholarship Programs Wellness: Health benefits including Medical, Dental, Vision, and Life Insurance Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses Short Term Disability Long-Term Disability Wellness Reimbursement Program Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits Company-paid PTO and Paid Holidays 401(k) retirement plan with company-matching contributions Employee Discounts What do you need? Experience as a Residential Electrician Relevant licenses and certifications A valid driver's license and a clean driving record Ability to pass a background check and drug test Clean and neat appearance Strong customer service and communication skills Hard-working and motivated Are you ready to join our team? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Electrical Service Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
    $100k yearly 2d ago
  • Residential Sales Consultant

    Service Experts 4.6company rating

    Fairfax, VA job

    Title: Residential Sales Consultant Reports To: Sales Manager or General Manager Status: Full-time, Regular position **This is a commission-based position** Join the team of experts and realize your true potential! Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers, including incentive and bonus opportunities Our Average Sales Professionals earn an average of $90,000-$120,000 annually TOP performers WILL earn more Generous PTO provided 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 29 paid days off after your 2nd year of employment Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone, tablet, uniform plan, and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines. Key Responsibilities: Present comfort options of residential HVAC and water heater products and services to new and established customers. Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction. Create relationships with prospective customer and referral as well initiating calls to generate sales. Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience. Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business. Desired Skills and Qualifications: Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess: At least a high school degree or GED. A bachelor's degree or related professional sales certifications preferred. Prior sales experience, with a preference for experience with direct selling to consumers Strong selling and business-development skills. A demonstrated ability to effectively communication concepts to a variety of audiences. Demonstrated commitment to the delivery of high-quality, customer-focused service. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer. . . Valid driver's license with acceptable driving record. Ability to consistently demonstrate a positive attendance record. Available to work flexible hours and on-call shifts as needed. Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, to assess customer requirements and take measurements. Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email ************************************
    $90k-120k yearly Auto-Apply 53d ago
  • HVAC Technician

    One Hour Heating & Air Conditioning of Mt Airy 4.4company rating

    One Hour Heating & Air Conditioning of Mt Airy job in Gaithersburg, MD

    Job DescriptionBenefits: 401(k) Bonus based on performance Company car Dental insurance Flexible schedule Health insurance Profit sharing Training & development Tuition assistance Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country. JOB SUMMARY This position performs service, repair, and maintenance on HVAC systems in a residential and light commercial setting. JOB DUTIES Services, maintains, and repairs residential and light commercial HVAC systems Determines general condition of HVAC systems, and can troubleshoot HVAC malfunctions and determine extent of necessary repairs Always maintains a neat work area and inspects that area for cleanliness after completion of each job Conveys a safety-conscious attitude, both on the job and while driving Wears floor savers while in the clients home Maintains company vehicle, ensuring that it is always clean on both the inside and the outside MINIMUM REQUIREMENTS High school diploma or equivalent Must have prior, successful experience as a Technician in the HVAC industry NATE certification preferred Must display strong communication skills and technical competence Ability to pass a thorough background check and drug screen Clean driving record
    $51k-93k yearly est. 22d ago
  • Dispatcher

    Horizon Services 4.6company rating

    Milford Mill, MD job

    Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Windsor Mill, MD location. We are seeking someone to work Monday-Friday 6:30 am - 2:30 pm or Tuesday - Saturday 8 am - 4 pm Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers. This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation. Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered. To be successful in this role, you must possess: * a minimum of two years office/customer service experience (dispatch experience is preferred) * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
    $32k-38k yearly est. 5d ago
  • HVAC Install Technician Assistant

    Horizon Services 4.6company rating

    Bel Air, MD job

    HVAC Installation Technician Assistant HVAC Install Technician Assistant - Up to $5,000 Sign On Bonus Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon! Who are we? We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers! What our HVAC Install Technicians do? Our technicians go into clients' homes to install new residential heating and cooling systems. What we offer? Competitive Compensation: * With our tools, resources and training, our technicians are able to make up to $100,000.00 per year - we offer a very competitive base salary and bonus program that rewards you for your hard work and customer service! * Top candidates could be eligible for a sign on bonus up to $1500! Consistency: * We offer consistent and reliable full-time year round * Flexible scheduling - Everything from a 9-5 to 4-10's with flexible days of the week. Professional and Personal Growth: * Robust Paid Training & Professional Development Path - 150 hours of training per year! * Opportunity to grow - We love to promote from within! Most of our leaders started in the truck! * Qualified technicians will be sponsored for Journeyman license and NATE certification. * Tuition Reimbursement benefits & Scholarship Programs Wellness: * Health benefits including Medical, Dental, Vision, and Life Insurance * Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses * Short Term Disability * Long-Term Disability * Wellness Reimbursement Program * Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits * Company-paid PTO and Paid Holidays * 401(k) retirement plan with company-matching contributions * Employee Discounts What do you need? * Experience as an HVAC Install Technician * Relevant licenses and certifications * A valid driver's license and a clean driving record * Ability to pass a background check and drug test * Clean and neat appearance * Strong customer service and communication skills * Hard-working and motivated Are you ready to join our team? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC Service Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
    $33k-41k yearly est. 25d ago
  • HVAC In-Home Sales Representative

    Horizon Services 4.6company rating

    Milford Mill, MD job

    HVAC Residential Sales Representative Horizon Services is one of the largest independent HVAC/Plumbing companies offering products, services, and solutions to customers. This is a tremendous opportunity for Sales Representatives who have at least 5 years of previous sales experience. Knowledge of HVAC is not mandatory - we will train you, but prior In-Home Sales experience is a must! Leads are coming in and we need help! There is no cold calling; appointments are set for you by our skilled Sales Assistants. With a track record of long-term employee retention, fantastic benefits, commission, your own iPad, and a company vehicle, Horizon offers the right candidate an opportunity to establish themselves in a successful sales career. You must be willing to work flexible hours, including evenings and weekends to fit our customer's needs. We are seeking a well-organized self-starter with excellent written and verbal communications skills. A keen attention to detail and computer literacy is a must. We will augment your knowledge with sales and product related training, giving you all the tools necessary to assist clients with coaching them to make informed buying decisions. By hiring the best people in the industry, we have created a great team that provides unmatched value to our clients. You will enjoy a fun, family-oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. POSITION SUMMARY Provide direct support to the Sales Department in the ongoing development of existing and prospective Horizon Services customers to ensure that the Sales department is able to meet its defined monthly goals and growth targets. Role and Responsibilities Our team is seeking experienced, motivated sales professionals, looking to excel in our growing organization. Our sales representatives have the opportunity and potential to earn into the six figure range. The sales representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction. Responsibilities and Duties * Provide customers with solutions for their HVAC and other home comfort needs * Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program * Serve as the leader of the sales process to ensure customer satisfaction * Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction * Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales * Overcome technical and business objections of prospective customers * Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold * Build and maintain customer relationships * Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc. * Must be willing and able to work evenings and weekends SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED): Required Associate's Degree (two year college or technical school): Preferred Computer Skills: MS Office Requirements * At least 5 years of previous sales experience, preferably In-Home Sales * Must apply online
    $86k-102k yearly est. 29d ago
  • Plumbing Technician - MUST Have Plumbing Journeyman's License

    Horizon Services 4.6company rating

    Bowie, MD job

    Plumber (Residential Service) - up to $40/hr. base pay - Up to $3,000 Sign On Bonus! *MUST Have Plumbing Journeyman's License! Residential Plumber - Are you a Residential Plumbing expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon! Our Residential Plumbing experts do not work On-Call Shifts can earn up to $48+/hr. with bonuses and incentives! Who are we? We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers! What our Residential Plumbers do? Our technicians go into clients' homes to help solve their Plumbing problems. They troubleshoot, diagnose, and repair their residential plumbing systems, as well as complete assigned preventative maintenance. What we offer? Competitive Compensation: With our tools, resources and training, our technicians are able to make over $48 per hour We offer a very competitive base salary and bonus program that rewards you for your hard work and customer service! Our best technicians make over $100,000.00 per year Top candidates could be eligible for a sign on bonus of $3000! 2 weeks Paid Time Off for all new hires Company provided tools and equipment Consistency: We offer consistent and reliable full-time year round work. Flexible scheduling: Multiple shift opportunities, flexible days of the week, 4-10's available No On-Call!!! Professional and Personal Growth: Robust Paid Training & Professional Development Path - 150 hours of training per year! Opportunity to grow - We love to promote from within! Most of our leaders started in the truck! Qualified technicians will be sponsored for Journeyman license and relative certifications. Tuition Reimbursement benefits & Scholarship Programs Wellness: Health benefits including Medical, Dental, Vision, and Life Insurance Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses Short Term Disability Long-Term Disability Wellness Reimbursement Program Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits Company-paid PTO and Paid Holidays 401(k) retirement plan with company-matching contributions Employee Discounts What do you need? Experience as a Residential Plumbing Technician Relevant licenses and certifications A valid driver's license and a clean driving record Ability to pass a background check and drug test Clean and neat appearance Strong customer service and communication skills Hard-working and motivated Are you ready to join our team? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Service Plumbing Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
    $100k yearly 22d ago
  • HVAC Technician

    One Hour Heating & Air Conditioning of Mt Airy 4.4company rating

    One Hour Heating & Air Conditioning of Mt Airy job in Bel Air, MD

    Job DescriptionBenefits: 401(k) Bonus based on performance Company car Dental insurance Flexible schedule Health insurance Profit sharing Training & development Tuition assistance Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country. JOB SUMMARY This position performs service, repair, and maintenance on HVAC systems in a residential and light commercial setting. JOB DUTIES Services, maintains, and repairs residential and light commercial HVAC systems Determines general condition of HVAC systems, and can troubleshoot HVAC malfunctions and determine extent of necessary repairs Always maintains a neat work area and inspects that area for cleanliness after completion of each job Conveys a safety-conscious attitude, both on the job and while driving Wears floor savers while in the clients home Maintains company vehicle, ensuring that it is always clean on both the inside and the outside MINIMUM REQUIREMENTS High school diploma or equivalent Must have prior, successful experience as a Technician in the HVAC industry NATE certification preferred Must display strong communication skills and technical competence Ability to pass a thorough background check and drug screen Clean driving record
    $53k-95k yearly est. 22d ago
  • Dispatcher

    Horizon Services 4.6company rating

    Baltimore, MD job

    Job Description Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Windsor Mill, MD location. We are seeking someone to work Monday-Friday 6:30 am - 2:30 pm or Tuesday - Saturday 8 am - 4 pm Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers. This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation. Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered. To be successful in this role, you must possess: • a minimum of two years office/customer service experience (dispatch experience is preferred) • A professional appearance • Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude. • Able to plan and schedule work rather than just react. • Able to "think on your feet" to provide customers with needed information for their specific installation or repair. • Ability to work as part of a team. • Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. Job Posted by ApplicantPro
    $32k-38k yearly est. 4d ago
  • Comfort Advisor

    One Hour Heating & Air Conditioning 4.4company rating

    One Hour Heating & Air Conditioning job in Mount Airy, MD

    Benefits: 401(k) Competitive salary Health insurance Join Our Team of HVAC Service Pros Today!Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country. JOB SUMMARYThis position provides customer options, design, and education in the sale of replacement HVAC systems in a residential and light commercial setting.JOB DUTIES Learns and implements One Hour sales system, procedures and ethical practices Manages multiple ongoing opportunities particularly focusing on selling replacement equipment and service agreements. Recommends solutions and links customer objectives to total value solution in order to convert opportunities into sold work. Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments. Effectively writes and presents proposals. Maintains sales margins in jobs as specified by supervisor Conveys a safety-conscious attitude, both on the job and while driving. Demonstrates technical expertise and maintains a high level of credibility Maintains company vehicle, ensuring that it is always clean on both the inside and the outside MINIMUM REQUIREMENTS High school diploma or equivalent Sales experience required HVAC trade experience a plus Must display strong communication (listening included) skills and technical competence Ability to pass a thorough background check and drug screen Clean driving record Compensation: $70,000.00 - $100,000.00 per year Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
    $70k-100k yearly Auto-Apply 60d+ ago
  • Plumbing Technician - MUST Have Plumbing Journeyman's License

    Horizon Services 4.6company rating

    Laurel, MD job

    Plumber (Residential Service) - up to $40/hr. base pay - Up to $3,000 Sign On Bonus! *MUST Have Plumbing Journeyman's License! Residential Plumber - Are you a Residential Plumbing expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon! Our Residential Plumbing experts do not work On-Call Shifts can earn up to $48+/hr. with bonuses and incentives! Who are we? We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers! What our Residential Plumbers do? Our technicians go into clients' homes to help solve their Plumbing problems. They troubleshoot, diagnose, and repair their residential plumbing systems, as well as complete assigned preventative maintenance. What we offer? Competitive Compensation: With our tools, resources and training, our technicians are able to make over $48 per hour We offer a very competitive base salary and bonus program that rewards you for your hard work and customer service! Our best technicians make over $100,000.00 per year Top candidates could be eligible for a sign on bonus of $3000! 2 weeks Paid Time Off for all new hires Company provided tools and equipment Consistency: We offer consistent and reliable full-time year round work. Flexible scheduling: Multiple shift opportunities, flexible days of the week, 4-10's available No On-Call!!! Professional and Personal Growth: Robust Paid Training & Professional Development Path - 150 hours of training per year! Opportunity to grow - We love to promote from within! Most of our leaders started in the truck! Qualified technicians will be sponsored for Journeyman license and relative certifications. Tuition Reimbursement benefits & Scholarship Programs Wellness: Health benefits including Medical, Dental, Vision, and Life Insurance Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses Short Term Disability Long-Term Disability Wellness Reimbursement Program Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits Company-paid PTO and Paid Holidays 401(k) retirement plan with company-matching contributions Employee Discounts What do you need? Experience as a Residential Plumbing Technician Relevant licenses and certifications A valid driver's license and a clean driving record Ability to pass a background check and drug test Clean and neat appearance Strong customer service and communication skills Hard-working and motivated Are you ready to join our team? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Service Plumbing Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
    $100k yearly 22d ago

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