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Service Manager jobs at One Hour Heating & Air Conditioning - 3190 jobs

  • Building Automation Regional Service Manager - Richland, WA

    Holaday-Parks, Inc. 4.0company rating

    Richland, WA jobs

    Holaday-Parks, Inc. is seeking an experienced Regional Service Manager to join our Building Automation Group in the Eastern WA/Tri-Cities area. The Regional Service Manger reports to the Regional Operations Manager and is responsible for management of the BAS service team, service contracts, and projects for our customer base; primarily in mission-critical vertical markets. They represent our organization to our customers, other contractors, fellow employees, and our community in a professional manner. They are effective leaders and communicators, who resolve disputes and negotiate mutually beneficial solutions, and exhibit ownership of their projects and a passion for the success of their team. Essential Functions: Act as the primary point of contact for BMS service for our Data Center and other large regional accounts in the Eastern Washington and Northeast Oregon areas. Meet with our primary customer contacts weekly (or more often as required) to provide updates and receive feedback on service contract tickets, projects, warranty items and to pursue additional service opportunities. Manage multiple concurrent large service and maintenance contracts and projects. Track service contract and service project financials, submit monthly invoices. Schedule and coordinate Quarterly, Semi-Annual, Annual Preventative Maintenance services for our customers, tracking completion and ensuring compliance with contract requirements. Respond to Customer Service Requests in a timely manner, schedule and track progress and completion of service requests and tickets, provide timely updates to our customers. Coordinate and schedule Service Specialists and Technicians to ensure work schedules and quality expectations are met for multiple concurrent projects and service contract work. Ensure detailed, accurate, and timely submission of Work Orders (WO), Method of Procedure (MOP) work plans, and follow customer's Modeled Change Management (MCM) procedures to ensure work is performed safely and to minimize risk to customer operations in live Data Center and other Critical Process environments. Manage the entire regional Service Team (6+ Service Specialists and Technicians), meeting with team members frequently to discuss career development, performance, and morale, promoting an environment of empowerment and employee satisfaction. Frequently report service department status updates and manpower requirements to the Regional Operations Manager and proactively managing staffing levels to meet customer needs and project backlog. Collaborate with other regional teams (Deployment, Engineering, and Critical Projects) for manpower and resource sharing. Coordinate and communicate directly with the customer and other contractors in a professional manner. Onsite work to be performed in a high-security environment, following customer security policies and procedures. Provide exceptional customer service to internal and external customers. Qualifications and Education: Four-year degree (ME / EE preferred) or Two-year degree / apprenticeship plus equivalent work experience or (5+ years) automation / controls field experience required. Tridium Niagara N4 Certification and Distech ECLYPSE experience strongly preferred, Siemens or Schneider experience a plus. Strong understanding of mechanical and electrical systems, excellent troubleshooting and analytical skills. Working knowledge of MS Outlook, Word, Excel required. MS project, or other PM software a plus. Excellent written and verbal communication skills are a must. Successful candidate will be self-motivated, able to complete tasks with minimal supervision. Strong organizational skills and attention to detail are necessary. Local travel required to Eastern Oregon and Eastern Washington areas, with occasional overnight travel. All offers of employment are contingent on a negative drug test, a satisfactory Washington State motor vehicle record and a satisfactory background check. What We Offer: Holaday-Parks, Inc., offers an excellent salary and benefits package-paying 100% of medical/vision/dental, and prescription premiums for employees. Salary Range: $100,000-$130,000+ DOE If interested in applying, please submit your cover letter and resume to ************************ Holaday-Parks is an Equal Opportunity Employer (EOE), including protected veterans and people with disabilities.
    $100k-130k yearly 1d ago
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  • Market Service Manager

    Makita U.S.A., Inc. 4.3company rating

    Chicago, IL jobs

    Power Up Your Career with Makita USA!!! At Makita USA, we believe our employees are the driving force behind our success. That's why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication. Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970. Job Summary Under the supervision of the National Market Service Manager, exercises independent judgment in correlation with Sales initiatives to provide sales support and quality service in a timely and accurate manner on all Makita products through various methods to Target End Users and key Makita Dealers. Responsible for managing service initiatives in support of ongoing conversion strategies, providing after-sales service support through various methods and programs. Salary $80,000 - $90,000 per year plus bonus potential Essential Job Duties To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Embraces and promotes brand values while delivering customer care principles. Works together with the Sales Team to develop and implement strategies in the marketplace that result in conversions. Builds and maintains business relationships with Target End Users, Key Dealers, ASCs, and purchasing contacts to provide good communication and consistent follow-up resulting in quick action and attentive service. Provides feedback to the Sales Team concerning new jobs, core products, purchase opportunities, as well as any competitive activities taking place in the assigned territory. Professionally presents features and benefits of Makita products, providing sales support, technical PK assistance, and training to Target Users and Key Dealers. Travels throughout the assigned territory to conduct in-person service calls regularly, including prospective customers. Communication may occur via phone, email, or text. Displays or demonstrates products using samples or catalogs and emphasizes features and benefits. Communicates daily with the Territory Sales Manager and weekly with the District Sales Manager; also meets weekly with the Sales Team to review strategies and discuss territory opportunities. Prepares weekly and monthly activity reports for the assigned territory. Presents, discusses, and understands Corporate Sales Programs. Coordinates customer training by scheduling and assisting with demo events, shows, etc., within the assigned territory and upon management request. Investigates customer problems and acts or alerts appropriate personnel to resolve issues promptly. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. Skills Required Creativity & Detail Orientation - Generates creative solutions and demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly. Technical Skills - Continuously builds product knowledge and repair skills; shares expertise with others. Maintains general knowledge of power tools and their applications and provides product recommendations. Responds to technical inquiries and provides training as needed. Customer Service - Responds promptly to customer needs, solicits feedback, and provides timely service and assistance. Interpersonal Skills - Listens effectively, de-escalates customer frustrations, and provides service solutions. Oral Communication - Speaks clearly, listens actively, and demonstrates group presentation skills. Written Communication - Writes clearly and informatively; edits for grammar and spelling; gathers and records numerical data; reads and interprets written information. Planning & Organizing - Prioritizes and plans work activities daily; uses time efficiently; sets goals and develops realistic action plans. Professionalism - Reacts well under pressure, treats others with respect, and follows through on commitments. Adaptability - Handles frequent change, delays, and unexpected events by adjusting approach as needed. Language Skills - Reads, analyzes, and interprets technical service diagrams and repair manuals; presents information and responds to questions from managers, customers, and the public. Computer Skills - Proficient in Microsoft Outlook, content management systems, Microsoft Excel, and Microsoft Word. Bilingual - Spanish preferred. Applicants must live in or near the assigned territory. Must be able to safely operate a moving vehicle. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This position works out of a company vehicle and makes several stops throughout the day. Travel Occasional travel is expected, including overnight stays. Education and/or Experience Desired The requirements listed below represent the knowledge, skills, and abilities required: Bachelor's degree in business management or sales (preferred but not required). Minimum of three years of previous management experience in sales or service. Valid driver's license with a safe driving history. Physical Demands The physical demands described here are representative of those required to perform the essential job functions: Regular use of hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Regular standing, walking, stooping, bending, and reaching above the head. Frequent sitting. Occasional lifting, pushing, or pulling up to 70 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to ascend and descend stairs. Continuous reach to sort miscellaneous items. Physically and mentally able to work in environments with strict deadlines and multiple projects. Our Benefits Include: 🔹 Health & Wellness Medical, Dental, and Vision insurance options after 30 days of employment Flexible spending accounts (FSA) & Health Savings Accounts (HSA) Employee assistance program (EAP) for mental health and well-being Paid subscription to Headspace and 5 other members of your choice 💰 Financial Security Competitive pay & performance-based incentives Branded company vehicle provided 401(k) retirement plan with company match Basic Term Life insurance is 100% company paid Long term Disability Coverage 100% company paid Disability Coverage Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans. ⏳Work-Life Balance Paid time off (vacation, sick leave, and 13 paid holidays) Employee discounts on Makita tools and accessories - because we know you love quality tools! 🚀Career Growth & Development Training programs Tuition reimbursement Internal promotion opportunities Collaborative, innovative work environment Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence! 📢 Explore Opportunities & Apply Today! Disclaimer This description reflects management's assessment of the job requirements at the time it was prepared. It is intended as a guideline and is not an exhaustive list. Management reserves the right to modify duties and responsibilities at any time to meet business needs. Equal Opportunity Statement The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical condition, actual or perceived sexual orientation, or any other status protected by law. The Company complies with all applicable equal employment opportunity laws, including the Genetic Information Nondiscrimination Act of 2008 (GINA).
    $80k-90k yearly 2d ago
  • Roofing and Sheet Metal Service Manager

    Tri-State/Service Roofing & Sheet Metal Group 4.5company rating

    Wilmington, NC jobs

    Are you an experienced commercial roofing and sheet metal professional with a drive to solve problems for building owners? Established in 1923, Tri-State/Service Roofing & Sheet Metal Group has been working, building, and growing -- providing needed services to commercial, industrial, and institutional clients for 102 years. Our Wilmington, NC division of Service Roofing & Sheet Metal Company has an excellent career opportunity for a Roofing and Sheet Metal Service Manager. Join our team as the newest member in a talented and capable group of specialty construction professionals. Ideal Candidate 3+ years of experience in commercial roofing and sheet metal service Knowledge of commercial roofing systems such as TPO, EPDM, PVC, SBS, BUR and SSMR Well-versed in maintenance and repair of all commercial roofing systems A good work ethic with a drive for quality results Excellent decision-making and communication skills Responsibilities Oversee service orders from initial customer service request to writing work orders, preparing estimates, and completing labor/material posting, job reports, and billing Develop and grow service business, maintaining customer base and increasing market share with new customers Sell repair, maintenance, and re-roofing services Recommend and sell roofing maintenance plans Maintain communication with customers and ensure customer satisfaction Manage and mentor service technicians Oversee training of service technicians Responsible for ongoing safety training and adherence to safety policy of service crews Monitor quality and expediency of work Compensation Top pay commensurate with experience Company-funded retirement plan Bonus opportunity Health insurance Paid vacation and holidays Access to company vehicle The Tri-State/Service Group encourages military veterans to apply. We are an equal opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, national origin, age, disability, or any other characteristic protected by law.
    $57k-80k yearly est. 4d ago
  • Field Service Manager

    Hitachi Global Air Power 4.0company rating

    Livermore, CA jobs

    Job title: Field Service Manager Reports to: Senior Field Service Manager Compensation: $130,000-$140,000 Base plus variable compensation The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals. Provide training and billable service work as required Services Leadership: Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of service technicians. Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company. Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Maintain technician staffing at appropriate levels for business requirements. Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing. Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Attend training with the Sullair factory to stay current on product offerings and technologies. Travel as required to drive business activity and attend training. 80% Field / 20% Office Demonstrate flexibility/teamwork as additional items will be required to help grow the business. May involve multi-branch location responsibilities Education: Associate degree preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five plus years field service experience in the compressed air industry. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with ERP systems a plus. Direct reports: Service Technicians The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
    $130k-140k yearly 3d ago
  • Plumbing Service Manager

    Benjamin Franklin Plumbing-Tom's River 4.0company rating

    Oklahoma City, OK jobs

    Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Relocation bonus Signing bonus Training & development Vision insurance Plumbing Careers at Benjamin Franklin Plumbing Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. Works with the Operations Manager and the General Manager on the following: The Service Manager should be responsible for scheduling and supervising employees to effectively provide service, repair, and installation for customers. The Service Manager supports good customer relations by ensuring that services are provided as scheduled, at competitive prices, and that all applicable codes and regulations are adhered to. Primary Responsibilities: Supervises and delegates service personnel to include assistance with hiring, scheduling personnel, setting work priorities, training, completing time sheets, evaluating performance, and supervising work assignments to ensure effective operations. Assures on-call schedule is complete and fulfilled. Assist on-call technicians as needed. Works with operations to evaluate workload and schedules to maximize production and minimize overtime. Works with operations to ensure each job is completed on time and to customer satisfaction and performs on-site inspections. Works with operations to review service paperwork and ensures all field personnel adhere to procedural reporting and documentation standards. Evaluates staff to determine training requirements and provides recommendations to the Operations Manager. Maintains 70% Billable Efficiency among technicians and works to reduce shop time and downtime. Provides coaching, feedback, and ongoing technical and communication training to all subordinates to increase performance. Inventory management, oversees stocking of trucks, point of contact when technicians need material in the field. Assists with oversight of safety reporting. Participates in all company-sponsored training classes. Manages warranty calls and call-backs. Must maintain a call-back rate of less than 2%. Oversees the management and maintenance of equipment, vehicles, and tractors. Effectively manages conflict resolution with clients through clear communication, promptly addressing all concerns, questions, or problems. Communicates with other departments to ensure the proper transfer of all service work business data. Maintains a professional image at all times by: Wearing only company approved and provided Ben Franklin apparel. Following safety policies and procedures. Abiding by ALL Ben Franklin standards of performance and code of ethics. Maintaining a courteous demeanor with all customers and associates. Maintaining company vehicle, ensuring cleanliness and organization inside and out. Respecting the customer's property. MINIMUM REQUIREMENTS Journeyman or Master Plumbing Certification required At least 5 years in trade as team lead Clean driving record
    $45k-68k yearly est. 2d ago
  • Plumbing Service Manager

    Benjamin Franklin Plumbing Corporate Store 4.0company rating

    Cincinnati, OH jobs

    Benjamin Franklin Plumbing of Cincinnati, an affiliate of Authority Brands, is eager to add a dynamic, service-minded Plumbing Service Manager to our team. Benjamin Franklin has been a trusted name in plumbing services for over 25 years, and our Service Manager should share our commitment to customer satisfaction and high ethical standards. We're excited about growing our team with a like-minded, positive-thinking Operations Manager! What can joining our team offer you? The opportunity to lead a team in a supportive, professional environment. A clear career path with increasing responsibilities and pay. We prioritize promoting from within! A best-in-the-industry benefits package that includes generous PTO, health, dental, vision, life insurance, and 401k with company match. Responsibilities: Supervise and lead a team of plumbing technicians and support staff. Provide training, guidance, and support to technicians to help them maintain high-quality service standards. Schedule work assignments, monitor job progress, and ensure projects are completed on time. Maintain positive client relationships by addressing their plumbing service needs and concerns. Ensure a high level of customer satisfaction through excellent service and timely responses. Handle customer complaints and resolve issues professionally and efficiently. Oversee the installation, maintenance, and repair of plumbing systems, including pipes, fixtures, drains, and water heaters. Ensure that technicians follow industry standards, safety guidelines, and best practices. Troubleshoot complex plumbing issues and provide technical guidance as needed. Prepare and manage the plumbing service department's budget. Monitor and control expenses, including labor, equipment, and supplies, to optimize profitability. Evaluate cost-effective solutions and procurement of materials. Implement and maintain quality control processes to ensure services meet or exceed industry standards. Conduct inspections and follow up on completed work to ensure quality and compliance. Manage plumbing parts and equipment inventory, ensuring the availability of necessary supplies. Establish vendor relationships and negotiate favorable terms for equipment and materials. Generate regular reports on the department's performance, including service metrics and financial data. Present findings and recommendations to senior management. Ensure that the plumbing service department complies with all relevant codes, regulations, and safety standards. Stay up to date with industry regulations and guidelines. Qualifications: A minimum of 5 years of verifiable residential plumbing experience required. A minimum of 5 years of experience managing teams in a residential plumbing service operation required. Ohio or Kentucky master plumber license greatly preferred. Experience using ServiceTitan a huge plus! Excellent communication, interpersonal, and decision-making skills needed. High school diploma or GED required. Associates degree in a related field preferred. Valid driver's license and a clean driving record required. Ability to pass a background check and drug screen required. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time. Authority Brands Inc is an Equal Opportunity Employer. Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.
    $50k-76k yearly est. 8d ago
  • Customer Service Manager

    L&S Mechanical 4.0company rating

    Richardson, TX jobs

    Customer Service Manager - HVAC, Plumbing, Electrical (Warranty & Service) We are seeking a highly motivated and experienced Customer Service Manager to lead our customer support team in a tri-trade company, which operates across multiple industries (electrical, plumbing, HVAC, etc.). The ideal candidate will be responsible for overseeing customer service operations, improving customer satisfaction, and ensuring efficient communication between departments. General Responsibilities Customer Service Leadership: Lead and manage the customer service team, ensuring high-quality support across all trade divisions. Develop and implement customer service policies, procedures, and best practices. Train and mentor customer service representatives to enhance service delivery. Monitor customer inquiries, complaints, and resolutions to ensure a high level of satisfaction. Operations & Process Improvement: Coordinate with sales, logistics, and technical teams to provide seamless customer support. Identify and implement process improvements to enhance efficiency and reduce response time. Utilize CRM systems and other tools to track customer interactions and service metrics. Ensure compliance with company policies, industry regulations, and trade-specific requirements. Customer Relations & Satisfaction: Act as the main point of contact for escalated customer issues and work to resolve them effectively. Develop customer retention strategies and gather feedback for continuous service improvement. Analyze customer trends and provide insights to management for business growth opportunities. Reporting & Performance Management: Monitor key performance indicators (KPIs) related to customer service, response time, and satisfaction levels. Generate reports and provide recommendations to improve service standards. Conduct periodic performance evaluations of the customer service team. Qualifications Bachelor's degree in Business Administration, Customer Service, or a related field (preferred) or combination of experience and education. Minimum of 5 years of customer service experience, with at least 2 years in a managerial role. Experience in multi-trade industries (construction, electrical, plumbing, HVAC, etc.) is a plus. Strong leadership, problem-solving, and decision-making skills. Excellent communication and interpersonal abilities. Proficiency in CRM software, Microsoft Office Suite, and customer service platforms. Ability to manage multiple priorities in a fast-paced environment.
    $42k-72k yearly est. 4d ago
  • Customer Service Account Manager II

    Atkore, Inc. 4.3company rating

    Fort Worth, TX jobs

    Customer Service Account Manager II Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting th Customer Service, Account Manager, Manager, Customer Experience, Service Manager, Retail
    $53k-69k yearly est. 3d ago
  • Customer Service Account Manager II

    Atkore 4.3company rating

    Fort Worth, TX jobs

    Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions. Who we are looking for: We are currently looking for a Customer Service Account Manager II to be based out of our Fort Worth, TX facility. Reporting to the Customer Service Manager, this person will be responsible for managing the order process while driving on time delivery and improving the customer experience across Atkore. What you'll do: Handle all aspects of customer service, including entering, tracking, and invoicing orders and releasing material for shipment. Heavy communication (via email and telephone) with sales agents to handle all orders, inquiries, and follow up in a prompt and professional manner Communicate and coordinate with cross functional departments such as demand planning, pricing, traffic, quality, and accounts receivable to improve on time delivery. Manage Regional Territory and agent standard processes to improve the customer experience. Manage and report out on relevant KPIs related to your territory. Review traffic reports for their territory Assist Manager with Month End Closing Assist with Desk Coverage What you'll bring: 5+ years of experience in a sales or customer facing role. 1+ years of customer service experience in the lean manufacturing space Experience working directly with CRM software required. Experience in lean manufacturing or business system-based company is preferred. High School diploma or equivalent certificate required. Bachelor's degree preferred. Strong Microsoft Office Suite skills (Office, Word, Excel & Power Point) Experience with JD Edwards and Salesforce.com is a plus. Excellent oral and written communication skills Ability to work independently and/or with little supervision in a team environment. Proven ability to build strong relationships with customers. Strong problem-solving skills Within 3 months, you'll: Complete Atkore's onboarding and immersion program. Gain an understanding of how your role ties into Atkore's mission and strategic plan. Participate in a Kaizen with a cross functional team to drive process improvement. Perform basic order inquiry, entry, and order follow-up activities. Within 6 months, you'll: Handle an assigned territory independently from PO receipt to invoicing. Work towards meeting or exceeding the departments daily KPI metrics. Audit shipments for on time delivery and reconcile inventory and pricing discrepancies. Conduct monthly agent pulse calls to ensure engagement and alignment with standard work procedures. Within 12 months, you'll: Manage multiple territories within a region while minimizing freight expenditures. Drive innovation within your role by streamlining processes to drive efficiencies in customer service. Identify ways to strengthen the team's commitment to Atkore's core values of Accountability, Teamwork, Integrity, Respect and Excellence. Atkore is a five-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values. Join our team and align yourself with an industry leader! As of the date of this posting, a good faith estimate of the current pay for this position is $44,480 - $61,160. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives. Benefits available include: Medical, vision, and dental insurance Life insurance Short-term and long-term disability insurance 401k Paid Time Off Paid holidays Any leave required under federal, state, or local law Benefits are subject to vesting and eligibility requirements. Applications are being accepted on an ongoing basis. #LI-KB1
    $44.5k-61.2k yearly 3d ago
  • Operations Manager

    Beacon Roofing Supply, Inc. 4.4company rating

    Chicago, IL jobs

    We're looking for bold, entrepreneurial talent ready to help build something extraordinary - and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leadin Operations Manager, Operations, Customer Experience, Safety Manager, Manager, Manufacturing
    $71k-106k yearly est. 8d ago
  • Operations Manager

    Redi Carpet 4.0company rating

    Nashville, TN jobs

    Operations Manager - Nashville TN Join Our Growth! Redi Carpet, the nation's largest multi-family flooring provider, is expanding into Nashville and seeking an Operations Manager to lead our installation operations. What You'll Do Schedule daily installations using Redi Carpet software Communicate installation details to crews Resolve installation issues and reschedule as needed Maintain subcontractor agreements and organized paperwork Ensure billing accuracy and approve installer payments Recruit and evaluate quality flooring contractors Oversee warehouse operations and enforce safety standard What We're Looking For Experience in operations management (flooring or construction preferred) Strong organizational and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Bilingual (English/Spanish) preferred Tech-savvy and detail-oriented Why Redi Carpet? Competitive pay and benefits Career growth opportunities Be part of an exciting market expansion Ready to lead? Apply today and help us bring Redi Carpet's trusted service to Nashville!
    $55k-91k yearly est. 16h ago
  • General Manager

    McCarl's LLC 4.1company rating

    Pittsburgh, PA jobs

    General Purpose: Directs and manages all industrial field activity in all facets of the regional operation.Responsible for fiscal, operational, and strategic planning for the division, as well as financial performance. Essential Duties and Responsibilities: Ensure that all activity in area of responsibility is conducted in accordance with the McCarl's Safety Program and Quality Program. Ensure that all employees are trained in safety and quality programs. Lead all aspects of McCarl's safety/quality culture and a commitment to zero incidents / zero defects. Coordinate all operational, administrative, and financial activities of designated areas of the division.Assume direct responsibility for the financial performance of these areas. Develop annual plans and projects, including sales plan, fixed and variable expense plan, and gross and net profit plan. Provides financial oversight and senior management for multiple construction teams through the preconstruction and construction process. Actively participate with the pre-construction department in the bidding process, project execution phase, and scheduling pre- and post-project review meetings. Senior Management responsibility for project performance: financial, schedule, client relations, Labor Relations. Familiarity with all Building trades in Managers division. Have working knowledge of all PLO / CBA / NMA agreements utilized on projects. Review project status reports, work in progress reports, and business plans, to ensure that the division is performing within established budgetary limits and time constraints. Assure compliance of each project with all applicable federal, state, and local laws and regulations, as well as with internal McCarl's operations and personnel policies. Oversight and Collaboration during the Preconstruction, Estimating, and proposal development process for new and existing business opportunities. Leads Contract negotiations, solutions, and development. Provide recommendations and collaborate with Executive Team to support decisions. Provide Strategic plans for new business opportunities and foster new client relationships. Collaborate with Operations Managers to secure new work for the division. Serves as the primary client relationship manager, who builds long-term relationships with new and existing clients to generate new business opportunities. Establish and maintain positive, productive relationships with vendors and suppliers, as well as other McCarl's departments and managers. Establish and maintain strong union relations by working closely with business managers and international union representatives. Involvement in the community and industry as an influential leader through participation in organizations and memberships. Oversee operational and fiscal activities associated with the vehicle fleet in the division.Ensure adherence of vehicles to all required codes. Develop high-performance teams through supervision, training, coaching, and mentoring. Ensure regular feedback is shared with staff including timely completion of employee performance appraisals. Assume ultimate responsibility for recruiting and retaining a qualified, efficient work force throughout the department by assuring that quality employees are hired and that effective employee performance evaluations are conducted on a regular basis. Recommend adjustments in employee compensation levels according to established guidelines. Together with HR, lead strategy for career development, progression and succession of staff. Support and drive utilization of various McCarl's initiatives and new technologies. Develop working knowledge of all disciplines including our scanners/robotics to maintain McCarl's as a technology leader amongst industrial contractors. Become a good corporate citizen in the community and maximize McCarl's-controlled resources to benefit company goals and objectives. Ensure that all activity is conducted in accordance with the Company's Equal Employment Opportunity policies and Affirmative Action obligations. Perform other activities, duties, and responsibilities as assigned. Supervisory Responsibility: This position has direct supervisory responsibility over the work of Operations Managers, Project Managers, Construction Managers, Field Supervisors and Sales/Administrative Staff. This position has functional supervisory responsibility over the work of Operations Leads who perform work within the General Manager's assigned division. Responsible for the evaluation of supervisory staff and oversee the performance of the assigned work force. Qualifications: Values: Integrity, Commitment to Excellence, Customer Focus, Collaboration, and Innovation Core Competencies:Planning, Problem Solving, Results Orientation, Change Leadership, and Business Acumen Bachelor's degree in Engineering, Construction Management, Business, OR similar type experience in a related position that provides knowledge and experience required Minimum of twenty (20) years' experience in multi-craft construction management Thorough understanding of Industrial Construction industry and participating markets Expertise in at least one primary discipline within the construction industry (e.g, process piping, electrical, civil/structural, scaffold/coatings/insulation, etc.) Prior experience serving as Project Manager or Director of construction teams, where responsibilities include construction, engineering, estimating, contracts management, and client relations Ability/knowledge to discuss technical questions with owners concerning constructability, schedule adherence and impacts to construction Ability to navigate client conversations to address change orders and issues related to budget performance, safety, quality and personnel challenges Knowledge of project scheduling including float/adherence to monitor project performance Knowledge of industrial construction standards including scheduling, contracts, coordinating and managing all disciplines and subcontractors Active participation in construction industry professional organizations Demonstrate skills critical for managerial success, including leadership, decisiveness, flexibility, sound business judgment, and highly developed personal, analytical, and communication skills Ability to work effectively with all levels of McCarl's employees, customers, suppliers, and partners Professional verbal and written communication skills, public speaking and customer presentations Self-starter with a strong work ethic; ability to establish and promote good customer relationships Ability to read, analyze, and interpret technical information, financial reports, and legal documents. Comfortable responding to common inquiries or complaints from customers, regulatory agencies, or members of the business community.Ability to develop presentations and effectively communicate information to executive management, public groups, and/or boards of directors. Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Bluebeam and Viewpoint. Travel Requirement: This position requires over-the-road travel with overnight stays to assigned project locations. 50-75% travel (with most day travel and occasional overnight travel). Physical Requirements: Will regularly sit, use of hands/fingers, talk/hear. Will occasionally stand, walk, grasp, reach w/ hands/arms, bend/stoop/kneel/squat/crawl. Lift up to 20lbs. Near vision. Ability to adjust focus. Work Environment: Will regularly be in an office. For the most part, ambient room temperatures, lighting and traditional office equipment as found in typical office environment. Will occasionally be in a job or shop site. Moderate noise level. Employees must use personal protective equipment as deemed necessary by the industry/construction safety standards and/or by McCarl's safety policy and procedures. To perform this job successfully, an individual must be able to perform each activity, duty and responsibility satisfactorily. The requirements listed here are representative of the knowledge, skill and/or ability required, however are not comprehensive. Items may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $57k-110k yearly est. 1d ago
  • Operations Manager

    Emser Tile 4.4company rating

    Salinas, CA jobs

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Manage budget to align with goals of business Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business
    $71k-118k yearly est. 3d ago
  • Operations Manager

    Emser Tile 4.4company rating

    Temecula, CA jobs

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Manage budget to align with goals of business Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business
    $66k-107k yearly est. 3d ago
  • Safety Area Manager (Coppell/San Antonio, TX) - Austin Bridge & Road

    Austin Bridge 4.2company rating

    San Antonio, TX jobs

    Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial. Austin Bridge & Road is currently seeking an experienced Safety Area Manager in Coppell or San Antonio, TX area. We excel at what we do and are looking for talented professionals that want to excel with us. The Safety Area Manager provides support to the Safety Director by implementing safety review of job sites, and ensures a safe, healthy, and accident-free work environment, by providing oversight for safety systems and safety training to office and field personnel. Supervisory Responsibilities: * Experienced leading teams of safety managers. Responsibilities: Be able to lead indicator reporting and risk analysis. Examine project settings from both the work being performed and the client's operations and processes (equipment used, products, and by-products). Manage preconstruction and bid selection safety process. Develop and review project JHA, and safety execution plans for subcontractor selection and compliance. Gather information necessary to identify possible exposures and effects to any existing hazards associated with the project and its operations. Devise methods (strategies) and make recommendations for eliminating/controlling hazard exposures. Interpret and disseminate hazard exposures. Develop, prepare, and conduct training as needed to inform employees of proper working methods, controls, and personal protective equipment needed for specific work task. Evaluate, create, and present findings of non-compliance with the current HCSS program. Create, develop, and present safety-training programs as assigned to include specialized, re-certification, new hire orientation, and procedural sessions. Ensure all training records are well documented and properly filed. Monitor the effectiveness of all training information. Attend training sessions as needed to improve professional skills. Monitor and evaluate the work habits and conditions of all jobs routinely. Develop reports or perform administrative functions as requested or instructed. Interact with field personnel, supervision, and management to disseminate safety information. Conduct and/or attend incident investigations when required. Generate, create, and distribute all reports correctly and within given time frames. Coordinate and lead project site safety meetings. Conduct daily site assessments of work areas. Assist in pre-job activities as needed to assure safety compliance. Provide medical treatment at the level of care as needed. Report unsafe conditions to management as needed. Assist with the issuance, exchange, inventory, and stocking of safety equipment and first-aid supplies. Assist in emergencies involving the directing and accounting of personnel in the event of an emergency. Manage incident occurrence: i.e., Workers Comp., injuries, accidents, etc. Establish treatment centers at project locations in case of medical needs. Create and conduct periodical training programs as needed. Liaison to owner representative. Other duties as assigned. Qualifications: Minimum of 10 years' experience in safety management. CHST, CSHO or ASP, CSP certification required. CMAR and preconstruction experience preferred. Experience with asphalt laydown operations and asphalt plant operations preferred. Good organizer, meticulous, and good public speaker at ease moderating large groups. Knowledge of MS Word, MS Excel, MS Access, and PowerPoint software is required. Bilingual highly desirable. Requirements: Minimum of 10 years of experience in safety management within construction or related industries. Bachelor's degree in Safety is highly preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access). Proven ability to supervise and mentor a team of 1-2 safety professionals. Strong organizational skills, attention to detail, and effective public speaking skills, including leading safety training and incident investigations. Applicants must be legally authorized to work for ANY employer in the United States. Austin Bridge & Road is unable to sponsor or take over sponsorship of an employment visa for this position. Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to ********************************************************** Austin Bridge & Road is an Equal Opportunity Employer. See the "Know Your Rights" poster available in English and Spanish. About Austin Bridge and Road A leader in the heavy highway and transportation industry for more than 100 years, Austin Bridge & Road delivers asphalt and concrete services, and builds landmark projects such as complex highway interchanges, tollways, runways, bridges, rail projects, and water/wastewater facilities. To learn more about us, visit ************************************************** No Third-Party Inquiries Please This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement). Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company. Accessibility Note If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at **************.
    $59k-80k yearly est. 4d ago
  • Service Operations Manager

    Hitachi Global Air Power 4.0company rating

    West Valley City, UT jobs

    Job title: Service Operations Manager Reports to: Sr. Operations Manager The Service Operations Manager's core responsibility is to the HAC service administration team, including service quoting, service technician scheduling, parts staging, service work order invoicing, rental commissioning, warranty processing, PM agreement quoting and administration. The role includes managing a team of service coordinators, service order processing, warranty administration and service invoicing. Service Operations will include customer survey responses and follow-up calls for service jobs to ensure we have met our customers' needs. Also responsible for technician utilization goals and gross margin target level achievement. This position works in cooperation with the Field Service Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Field Service Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Inside Service Support members and assist in them achieving their personal and professional goals. Service Operations Leadership: Work with Field Service Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of inside service support personnel. Ensure that all customers are responded to in a timely manner regarding requests for service, service agreement visits, service quotations and site generated questions. Ensure all service support personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Target a technician labor billable ratio level which matches company goals. Maintain technician staffing at appropriate levels for business requirements. Ensure that the order cycle time levels are consistent with company goals and invoices are processed accurately and timely. Responsible for professionalism of inside service staff. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Travel as required to drive business activity if multi-branch support required. (100% in office) Demonstrate flexibility/teamwork as additional items will be required to help grow the business. Education: Associate Degree Preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five years' service management experience in the compressed air industry (preferred), HVAC, industrial equipment, forklifts, or construction equipment. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with SAP brand ERP systems a plus. Must be able to perform all functions of direct reports. Direct reports: Service Coordinators The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
    $29k-42k yearly est. 3d ago
  • Operations Manager

    Baker Concrete Construction 4.5company rating

    Cincinnati, OH jobs

    Travel: Up to 75% Number of Openings: 1 Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms. Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker. Summary The Operations Manager is accountable to the Executive and/or Regional Leadership for assisting in the development and implementation of the BURG business plan. Represents assigned BURG on the Regional Leadership Team and is accountable for BURG success including achievement of BURG SQP goals and profit targets. Leads Project Teams to achieve project specific goals. Contributes to the development and implementation of BURG and Company-wide initiatives, develops co-workers, and participates in Regional business development and planning. Responsible for safety in assigned BURG by perpetuating the IIF culture. Roles and Responsibilities The Operations Manager will possess competency in the following areas in order to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job. Develops Assigned BURG Business Plan Leads Project Teams to Achieve Project Specific Goals Ensures Business Goals are Achieved Accountable for Profit Results of Projects and/or Assigned BURG Directs and/or Oversees Staff within Assigned Region Accountable for Project and BURG Safety and Risk Management Processes Ensures a Safe Work Environment Participates in Training/Certifications Requirements * Bachelor's Degree from an accredited college or university and 15 years of construction experience, or 20 years of construction related experience and 10 years of experience in construction business management. At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness. Baker is an EOE Disability/Veterans Employer. Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing ************************ or calling ************** and asking for HR. Nearest Major Market: Cincinnati
    $77k-105k yearly est. 8d ago
  • Operations Manager

    Baker Concrete Construction, Inc. 4.5company rating

    Cincinnati, OH jobs

    The Operations Manager is accountable to the Executive and/or Regional Leadership for assisting in the development and implementation of the BURG business plan. Represents assigned BURG on the Regional Leadership Team and is accountable for BURG succ Operations Manager, Operations, Manager, Leadership, Manufacturing, Business
    $77k-105k yearly est. 8d ago
  • Assistant Preconstruction Manager

    Brasfield & Gorrie, LLC 4.5company rating

    Miami Springs, FL jobs

    Brasfield & Gorrie has an exciting opportunity for an Assistant Preconstruction Manager in Miami, Florida. Responsibilities and Essential Duties include the following (other duties may be assigned): Multiple years of experience in managing the constr Construction, Manager, Assistant, Designer, Healthcare, Skills
    $46k-61k yearly est. 7d ago
  • General Manager

    Quikrete 4.4company rating

    Grapevine, TX jobs

    Reports To: Regional Vice President of Southwest Operations Pay is dependent upon experience and will be discussed during the consideration process Travel: 10% Job Summary: To manage all aspects of a Pavestone branch to achieve targeted short- and long-term Net Operating Income objectives. Responsible for Personnel, Sales, Cost Control, and implementing and maintaining administrative policies. Motivate, manage, listen, advise, lead by example, be the ethical compass, delegate, work under pressure, and multi-task. Performs CDC Sales Manager duties. Enforce company policies and procedures. Keep Safety as the Number 1 objective. Essential Functions: Personnel: Manage all branch personnel activities including: schedules, training, performance evaluations, recruiting, hiring and firing. Listen to all employees; be a sounding board and provide feedback. Sales: Ensure that branch sales and targeted margins for Retail and CDC are achieved. Manage day-to-day sales personnel activities. Maintain a very high level of customer service. Actively participate in sales calls. Develop local sales strategies and monitor National sales programs. Ensure that Pavestone image is maintained. Cost Control: Negotiate with vendors to achieve the highest quality at the lowest cost. Focus on controlling variable costs. Evaluate ROI for all expenditures. Maintain high Quality standards for all products. Maintain detailed maintenance programs for equipment. Administrative Execution: Implement and maintain all corporate policies, programs, and procedures. Oversee all branch administrative functions, including A/P, A/R, Invoicing, Payroll, etc. Review monthly financials. Participate in required management meetings, webinars, conference calls, and reporting as needed. Maintain a friendly, open-door policy in all departments so the whole team can feel motivated and supported. Transportation: Ensure that branch margins are achieved. Manage personnel activities. Oversee safety, customer service, and on-time deliveries. Plant Operations: Oversee production scheduling to insure PIMS are achieved. Oversee MC and ensure all maintenance activities are handled. Accountabilities: Branch must be profitable. Answer to the ROM and senior management. Accountable for your actions and ethics. Maintain all company equipment per company policy.
    $42k-76k yearly est. 3d ago

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