Advocate jobs at OneDigital

At Horace Mann, we're a purpose-driven company passionate about serving educators and the communities that support them. As a Retirement Advocate, you'll play a vital role in helping educators achieve financial security and peace of mind for the future. In this role you'll process new business transactions, ensure accuracy and compliance, and provide high-quality support to our field sales teams and policyholders. You'll work in a collaborative environment that values innovation, continuous learning, and professional growth. If you're motivated by helping others, enjoy problem-solving, and are ready to make a difference in a mission-based organization, we'd love to hear from you. Key Responsibilities Process Annuity new business and in-force transactions accurately and efficiently. Achieve or exceed established service standards, productivity, and quality goals. Review applications to ensure all information is received “In Good Order”, identifying and correcting any discrepancies. Collaborate and communicate effectively with the field sales team via phone or email to obtain required information. Gain a comprehensive understanding of Annuity operations, including ACH transactions, allocation changes, withdrawals, surrenders, and related processes. Identify and recommend process improvements to enhance service delivery and operational efficiency. Work as part of a flexible, cross-functional team to maintain workflow efficiency and operational excellence. Qualifications & Experience High School Diploma or equivalent required; 1-2 years of college preferred. 1-2 years of experience in retirement services operations or the financial services industry. FINRA Series 6/63 licensure strongly preferred. Strong knowledge of retirement products, IRS tax regulations, and FINRA/SEC requirements related to annuities and retirement plans. Exceptional communication and analytical skills, with a strong commitment to accuracy and service. Above-average math and accounting proficiency. Prior call center or customer service experience preferred. Commitment to ongoing learning - participation in continuing education and LOMA coursework (ACS designation) encouraged. Flexibility to work overtime or adjust schedules as business needs require. Pay Range: $17.16 - $25.38 Salary is commensurate to experience, location, etc. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

Full-time Description Certified Recovery Peer Advocate, Outpatient Conifer Park's is looking for a Certified Recovery Peer Advocate (CRPA) to join our Inpatient team in Glenville, NY. The CRPA will meet with clients who have been identified to provide support to their individual recovery plan. The candidate will utilize skills and professional training to support individuals' engagement in treatment and commitment to recovery. The candidate will meet identified clients onsite or in the community and serve as a personal guide and mentor for those clients through their early recovery. Schedule: Tuesdays - Saturdays 8:00am - 4:30pm Requirements High School Diploma or GED, Certificate as a Certified Recovery Peer Advocate (CRPA) or Certified Recovery Peer Advocate Provision (CRPA-P) Required. Previous experience in chemical dependency and/or mental health experience is a plus! We offer competitive wages, benefits, and a pension plan in a supportive working environment. Background checks, pre-employment & drug screenings required. We are an equal opportunity employer according to current standards. INDMP Salary Description $18.23 - $24.07

Full-time Description Certified Recovery Peer Advocate, Outpatient Conifer Park's is looking for a Certified Recovery Peer Advocate (CRPA) to join our outpatient team in Rochester, NY. The CRPA will meet with clients who have been identified to provide support to their individual recovery plan. The candidate will utilize skills and professional training to support individuals' engagement in treatment and commitment to recovery. The candidate will meet identified clients onsite or in the community and serve as a personal guide and mentor for those clients through their early recovery. Requirements High School Diploma or GED, Certificate as a Certified Recovery Peer Advocate (CRPA) or Certified Recovery Peer Advocate Provision (CRPA-P) Required. Previous experience in chemical dependency and/or mental health experience is a plus! We offer competitive wages, benefits, and a pension plan in a supportive working environment. Background checks, pre-employment & drug screenings required. We are an equal opportunity employer according to current standards. INDMP Salary Description $18.23 - $24.07

Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.

Job Description The Culturally-Faith-Based Peer Recovery Advocate plays a vital role in bridging the gap between faith-based communities and behavioral health services. Drawing on lived experience with mental health recovery, the Advocate fosters trust, understanding, and collaboration between community members, faith leaders, and behavioral health providers. This position is instrumental in engaging with faith-based communities, reducing stigma surrounding mental health, and empowering individuals to access the support and resources they need. Through advocacy, education, and partnerships, the Advocate will ensure that faith-based leaders and their congregations are equipped to address behavioral health challenges while fostering an environment of hope, empathy, and recovery. QUALIFICATIONS • High school diploma or GED • Persons with personal life experience. • Attain Certified Recovery Support Specialist (CRSS) credential within one (1) year of employment RESPONSIBILITIES Build and maintain strong relationships with faith-based communities, including pastors, ministers, and other leaders, to increase awareness of available behavioral health services. Attend monthly meetings with faith-based leaders to discuss their congregations' behavioral health needs and promote the importance of mental health resources. Facilitate workshops, information sessions, and summits for faith-based communities, both in-person and virtually, to foster collaboration and reduce stigma around behavioral health conditions. Support faith-based leaders by providing advocacy training to help them guide their communities to appropriate treatment and recovery resources. Share personal experiences individuals within the faith-based communities by providing relatable, firsthand insights that encourage openness and reduce stigma associated with mental health to foster empathy and understanding.

The Culturally-Faith-Based Peer Recovery Advocate plays a vital role in bridging the gap between faith-based communities and behavioral health services. Drawing on lived experience with mental health recovery, the Advocate fosters trust, understanding, and collaboration between community members, faith leaders, and behavioral health providers. This position is instrumental in engaging with faith-based communities, reducing stigma surrounding mental health, and empowering individuals to access the support and resources they need. Through advocacy, education, and partnerships, the Advocate will ensure that faith-based leaders and their congregations are equipped to address behavioral health challenges while fostering an environment of hope, empathy, and recovery. QUALIFICATIONS • High school diploma or GED • Persons with personal life experience. • Attain Certified Recovery Support Specialist (CRSS) credential within one (1) year of employment RESPONSIBILITIES Build and maintain strong relationships with faith-based communities, including pastors, ministers, and other leaders, to increase awareness of available behavioral health services. Attend monthly meetings with faith-based leaders to discuss their congregations' behavioral health needs and promote the importance of mental health resources. Facilitate workshops, information sessions, and summits for faith-based communities, both in-person and virtually, to foster collaboration and reduce stigma around behavioral health conditions. Support faith-based leaders by providing advocacy training to help them guide their communities to appropriate treatment and recovery resources. Share personal experiences individuals within the faith-based communities by providing relatable, firsthand insights that encourage openness and reduce stigma associated with mental health to foster empathy and understanding.

The Client Advocate works exclusively with a Lockton Producer to drive business growth by supporting new business activities, managing daily operations for the existing book of business, and leading internal collaboration with account teams to ensure strong client retention. This role is designed to maximize the Producer's capacity to focus on revenue generation and expansion efforts across their book of business and the broader West Series. Position responsibilities New Business Activities • Research and identify target markets, businesses, and decision-makers; initiate contact and develop relationships to drive sales • Acquire new business revenue across target regions and industry verticals • Manage the sales pipeline through outreach, prospect research, cold calling, and networking • Prepare for prospect meetings by gathering data, aligning team strategies, and developing presentation materials • Manage the RFP process and develop responses with minimal oversight • Create relevant content (e.g., marketing materials, white papers) tailored to target segments • Identify and attend industry conferences, handling pre- and post-event engagement • Support branding and exposure efforts through external marketing, trade associations, networking, and social media • Maintain and grow strong industry relationships locally and nationally to support business development goals Client Retention • Maintain excellent client relationships by attending client meetings with or on behalf of Producer • Manage identified client accounts on behalf of Producer with little guidance or oversight • Establish a working knowledge of each account's renewal process in order to provide valued assistance to account teams during the marketing and placement process • Develop relationships with account teams to ensure positive client outcomes and that teams meet the expected standard of service • Resolve client complaints, disputes, and grievances with internal and external partners • Maintain high degree of confidentiality in dealing with client or internal issues Day-to-Day Book Management • Collaborate with Producer to design and execute a business plan, including market strategies, financial targets, marketing and personal development; evaluate and adjust efforts to optimize growth • Oversee and refine standard operating procedures for client onboarding, renewals, client engagement, and reporting to drive efficiency and results • Collaborate with the Producer and account team on revenue forecasting, budget creation, and resource planning • Maintain and audit business tracking systems for new, lost, and existing accounts; provide reporting and insights into Producer • Monitor production vs. budget and accounts receivable to ensure accurate revenue recognition and resolve discrepancies • Stay current on insurance products and industry trends through networking and professional development • Ensure all decisions and actions align with Lockton's policies and procedures • Perform additional duties as needed to support business operations Position qualifications • Bachelor's degree and/or equivalent B2B sales experience required; bachelor's or graduate degree in business-related field preferred • Life & Health insurance license required • Minimum of 5 years' experience in developing relationships with the C-Suite relationships in a consultative sales environment • Proven success selling complex insurance solutions to sophisticated business clients • Strong understanding of client needs and broker differentiators; ability to identify opportunities through policy and document review • Excellent analytical, research, and problem-solving skills, including the ability to address both standard and non-standard issues • Strong written and verbal communication skills, with the ability to engage professionally and directly with clients • Demonstrated interpersonal skills and ability to build effective relationships across all organizational levels • Proficient in Microsoft Office; capable of handling mathematical calculations and data analysis • Highly organized with strong attention to detail and time management skills; able to meet deadlines and manage competing priorities • Discretion with confidential information and sound judgment in recognizing urgency and scope of authority • Committed to continuous learning, including advanced insurance education • Willingness to travel by car or plane and work flexible hours as needed • Must be legally authorized to work in the United States Additional Information

The Client Advocate works exclusively with a Lockton Producer to drive business growth by supporting new business activities, managing daily operations for the existing book of business, and leading internal collaboration with account teams to ensure strong client retention. This role is designed to maximize the Producer's capacity to focus on revenue generation and expansion efforts across their book of business and the broader West Series. Position responsibilities New Business Activities * Research and identify target markets, businesses, and decision-makers; initiate contact and develop relationships to drive sales * Acquire new business revenue across target regions and industry verticals * Manage the sales pipeline through outreach, prospect research, cold calling, and networking * Prepare for prospect meetings by gathering data, aligning team strategies, and developing presentation materials * Manage the RFP process and develop responses with minimal oversight * Create relevant content (e.g., marketing materials, white papers) tailored to target segments * Identify and attend industry conferences, handling pre- and post-event engagement * Support branding and exposure efforts through external marketing, trade associations, networking, and social media * Maintain and grow strong industry relationships locally and nationally to support business development goals Client Retention * Maintain excellent client relationships by attending client meetings with or on behalf of Producer * Manage identified client accounts on behalf of Producer with little guidance or oversight * Establish a working knowledge of each account's renewal process in order to provide valued assistance to account teams during the marketing and placement process * Develop relationships with account teams to ensure positive client outcomes and that teams meet the expected standard of service * Resolve client complaints, disputes, and grievances with internal and external partners * Maintain high degree of confidentiality in dealing with client or internal issues Day-to-Day Book Management * Collaborate with Producer to design and execute a business plan, including market strategies, financial targets, marketing and personal development; evaluate and adjust efforts to optimize growth * Oversee and refine standard operating procedures for client onboarding, renewals, client engagement, and reporting to drive efficiency and results * Collaborate with the Producer and account team on revenue forecasting, budget creation, and resource planning * Maintain and audit business tracking systems for new, lost, and existing accounts; provide reporting and insights into Producer * Monitor production vs. budget and accounts receivable to ensure accurate revenue recognition and resolve discrepancies * Stay current on insurance products and industry trends through networking and professional development * Ensure all decisions and actions align with Lockton's policies and procedures * Perform additional duties as needed to support business operations

The Client Advocate works exclusively with a Lockton Producer to drive business growth by supporting new business activities, managing daily operations for the existing book of business, and leading internal collaboration to ensure strong client retention. This role is designed to maximize the Producer's capacity to focus on revenue generation and expansion efforts across their book of business, the Denver office and the broader West Series. This role will also be eligible to participate in our variable compensation program. Position responsibilities New Business Activities (Sales Enablement - 70%) • Research and identify target markets, businesses, and decision-makers; initiate contact and develop relationships to drive sales • Acquire new business revenue across target regions and industry verticals • Manage the sales pipeline through outreach, prospect research, cold calling, and networking • Prepare for prospect meetings by gathering data, aligning team strategies, and developing presentation materials • Manage the RFP process and develop responses with minimal oversight • Create relevant content (e.g., marketing materials, white papers) tailored to target segments • Identify and attend industry conferences, handling pre- and post-event engagement • Support branding and exposure efforts through external marketing, trade associations, networking, and social media • Maintain and grow strong industry relationships locally and nationally to support business development goals Client Retention (15%) • Maintain excellent client relationships by attending client meetings with or on behalf of Producer • Manage identified client accounts on behalf of Producer with little guidance or oversight • Establish a working knowledge of each account's renewal process in order to provide valued assistance to account teams during the marketing and placement process • Develop relationships with account teams to ensure positive client outcomes and that teams meet the expected standard of service • Resolve client complaints, disputes, and grievances with internal and external partners • Maintain high degree of confidentiality in dealing with client or internal issues Day-to-Day Book Management (15%) • Collaborate with Producer to design and execute a business plan, including market strategies, financial targets, marketing and personal development; evaluate and adjust efforts to optimize growth • Oversee and refine standard operating procedures for client onboarding, renewals, client engagement, and reporting to drive efficiency and results • Collaborate with the Producer and account team on revenue forecasting, budget creation, and resource planning • Maintain and audit business tracking systems for new, lost, and existing accounts; provide reporting and insights into Producer • Monitor production vs. budget and accounts receivable to ensure accurate revenue recognition and resolve discrepancies • Stay current on insurance products and industry trends through networking and professional development • Ensure all decisions and actions align with Lockton's policies and procedures • Perform additional duties as needed to support business operations #LI-OE1 Position qualifications • Bachelor's degree and/or equivalent B2B sales experience required; bachelor's or graduate degree in business-related field preferred • Life & Health insurance license required • Minimum of 5 years' experience in developing relationships with the C-Suite relationships in a consultative sales environment • Proven success selling complex insurance solutions to sophisticated business clients • Strong understanding of client needs and broker differentiators; ability to identify opportunities through policy and document review • Excellent analytical, research, and problem-solving skills, including the ability to address both standard and non-standard issues • Strong written and verbal communication skills, with the ability to engage professionally and directly with clients • Demonstrated interpersonal skills and ability to build effective relationships across all organizational levels • Proficient in Microsoft Office; capable of handling mathematical calculations and data analysis • Highly organized with strong attention to detail and time management skills; able to meet deadlines and manage competing priorities • Discretion with confidential information and sound judgment in recognizing urgency and scope of authority • Committed to continuous learning, including advanced insurance education • Willingness to travel by car or plane and work flexible hours as needed • Must be legally authorized to work in the United States This position may be eligible to participate in our variable compensation program. Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits. PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate's geographic location, job-related knowledge, experience, education, certifications, and skills. Additional Information

The Client Advocate works exclusively with a Lockton Producer to drive business growth by supporting new business activities, managing daily operations for the existing book of business, and leading internal collaboration to ensure strong client retention. This role is designed to maximize the Producer's capacity to focus on revenue generation and expansion efforts across their book of business, the Denver office and the broader West Series. This role will also be eligible to participate in our variable compensation program. Position responsibilities New Business Activities (Sales Enablement - 70%) * Research and identify target markets, businesses, and decision-makers; initiate contact and develop relationships to drive sales * Acquire new business revenue across target regions and industry verticals * Manage the sales pipeline through outreach, prospect research, cold calling, and networking * Prepare for prospect meetings by gathering data, aligning team strategies, and developing presentation materials * Manage the RFP process and develop responses with minimal oversight * Create relevant content (e.g., marketing materials, white papers) tailored to target segments * Identify and attend industry conferences, handling pre- and post-event engagement * Support branding and exposure efforts through external marketing, trade associations, networking, and social media * Maintain and grow strong industry relationships locally and nationally to support business development goals Client Retention (15%) * Maintain excellent client relationships by attending client meetings with or on behalf of Producer * Manage identified client accounts on behalf of Producer with little guidance or oversight * Establish a working knowledge of each account's renewal process in order to provide valued assistance to account teams during the marketing and placement process * Develop relationships with account teams to ensure positive client outcomes and that teams meet the expected standard of service * Resolve client complaints, disputes, and grievances with internal and external partners * Maintain high degree of confidentiality in dealing with client or internal issues Day-to-Day Book Management (15%) * Collaborate with Producer to design and execute a business plan, including market strategies, financial targets, marketing and personal development; evaluate and adjust efforts to optimize growth * Oversee and refine standard operating procedures for client onboarding, renewals, client engagement, and reporting to drive efficiency and results * Collaborate with the Producer and account team on revenue forecasting, budget creation, and resource planning * Maintain and audit business tracking systems for new, lost, and existing accounts; provide reporting and insights into Producer * Monitor production vs. budget and accounts receivable to ensure accurate revenue recognition and resolve discrepancies * Stay current on insurance products and industry trends through networking and professional development * Ensure all decisions and actions align with Lockton's policies and procedures * Perform additional duties as needed to support business operations #LI-OE1

Job DescriptionDescription: About Us: Allcare Homecare is committed to providing exceptional care and support to individuals in need. We believe in empowering lives through compassion, dedication, and community-driven service. Our team is dedicated to ensuring the highest quality of care for those we serve, and we are looking for a motivated and empathetic Case Coordinator to join our mission. Position Summary: The Case Coordinator is responsible for managing and coordinating care plans, communicating with service providers, and ensuring the well-being of the individuals under our care. This role involves collaboration with medical professionals, families, and internal teams to create and maintain detailed care plans that meet the specific needs of each person served. Key Responsibilities: Develop, implement, and monitor care plans for individuals served, ensuring all medical, social, and emotional needs are addressed. Coordinate with healthcare providers, social workers, and other stakeholders to facilitate comprehensive care. Maintain accurate and up-to-date records, including medical information, service schedules, and care documentation. Communicate regularly with families and guardians to provide updates and address concerns. Ensure compliance with state and federal regulations, as well as company policies. Conduct routine assessments and adjust care plans as necessary based on changes in condition or needs. Support the onboarding and training of staff members as it pertains to care delivery. Participate in audits, quality assurance measures, and continuous improvement initiatives. Qualifications: Bachelor's degree in Social Work, Healthcare Administration, or a related field preferred. (perfered not needed) 2+ years of experience in case management, healthcare, or social services. Strong understanding of care planning, medical terminology, and state regulations. Excellent communication, organizational, and problem-solving skills. Ability to work both independently and collaboratively in a team environment. Proficiency in Microsoft Office Suite and care management software (e.g., Axis Care). Requirements: CPR FIRST AID Live Scan NEG TB TEST WITHIN LAST TWO YEAR

On Lok PACE We are a non-profit committed to our participants. Dedicated to The Care of Elders: PACE (Program of All-Inclusive Care for the Elderly) was developed to answer the many problems around caring for frail seniors. The PACE model is centered on the belief that it is better for the well-being of seniors with chronic care needs and their families to be served in their community whenever possible. Seniors, their family members, and caregivers face many issues, including transportation to appointments, management of medications, coordination of medical care from different specialists, lack of social interaction, and ability to stay alone at home. On Lok PACE participants receive in home care services and transportation to a On Lok PACE center for primary medical care, social and recreational activities, and other senior care services. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. Join our team of leaders to begin a rewarding career! POSITION SUMMARY: The Social Worker provides direct case management services to On Lok participants. The primary role of the MSW is to assist participants and their family/caregivers to cope with the social and emotional issues and practical arrangements related to maintaining their independence. With support from the Social Work Lead, the MSW serves as an integral member of the Interdisciplinary team (IDT) providing assessments, coordination, treatment planning, information and referral to community resources and other social work services to meet the complex needs of participants and their families. DUTIES / RESPONSIBILITIES: Clinical Practices and Case Management * Utilize independent judgement and discretion to provide case management to a panel of participants. * Conduct initial and routine psychosocial assessments on new and existing participants in order to develop, implement and update individualized care plans and interventions. * Partner with caregivers and support system to develop care plan and deliver services. * Identify risks and other psychosocial problems. * Identify service needs of each participant; advocate, refer, coordinate and follow up in a timely fashion. * Provide individual counseling. * Facilitate family conferences. * Reach out to the larger community to meet participants' specific needs. * Assess needs and complete discharge planning when a participant dis-enrolls from On Lok. * Facilitate participant and/or caregiver groups and participate in special events such as weekend caregiver workshops. Interdisciplinary Team Member Roles and Responsibilities * Act as the main liaison between participants, caregivers, the team, and the community. * Work with relevant departments such as Health Plan and other community agencies (e.g. RCFE, NF, DAAS) * Adhere to all ethical and legal standards of social work practices. * Comply with all On Lok policies & procedures including but not limited to PACE, safety, and confidentiality requirements. * Fulfill all documentation requirements in a timely and accurate manner. * Actively participate in team meetings, advocate for the needs of participants and their caregivers, compromise differences among team members, support and carry out team plans. * Incorporate the Healthcare Hospitality G.R.E.A.T. Practices for 5-Star service. * Assist in the continuous quality improvement of social work services and efficiency of systems. * All other reasonably related duties as assigned. QUALIFICATIONS (knowledge, skills, abilities): * Graduate of an accredited college with a Master's of Social Work degree. * Minimum one-year experience with the frail or elderly. * Experience or ability in working with a diverse population. * Experience working within the framework of an interdisciplinary team. * Good interpersonal skills including ability to work cooperatively on an interdisciplinary team. * Highly organized, able to prioritize tasks and conduct thorough follow-up. * Excellent written and verbal communication skills. * Computer literate and basic knowledge of Microsoft Office. * Bilingual ability may be required for specific assignments. * Experience with electronic health record system (preferred). * Minimum one-year post MSW experience (preferred). * Minimum one-year case management experience (preferred). * Minimum one-year health care related experience (preferred). WORKING CONDITIONS: * Required to work in the field such as participant's home and other community settings. * May be required to travel to other locations for meetings or trainings. * Required to work in a fast pace, highly distractible setting. PHYSICAL & MENTAL REQUIREMENTS: * While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to climb and stoop, kneel, crouch, or crawl. * Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The employee must occasionally lift and/or move up to 25 pounds. The above statements are intended to describe the general nature of work performed. They are not considered as an exhaustive list of all job tasks performed. On Lok reserves the right to change job descriptions, work hours or work sites as required by the program. On Lok's Employee Benefits include (eligible for any position for 20 hr/wk or more): * Medical, Dental, and Vision coverage * Retirement Savings Plan 403(b) and Term Life/AD&D Insurance * Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP) * Pet Insurance and additional discounts * Holidays (10 per year), vacation time, sick leave, and long-term disability insurance Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime. Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records. On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status. If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment (*********************).

Under the supervision of the Center Director, the Social Worker plans, organizes, and implements social work services for PACE participants and their families. Responsibilities include, but are not limited to, conducting participant social work assessments and treatment, as well as providing education and counseling to participants, caregivers, and other appropriate representatives or family members to help maintain participant support within the community. The Social Worker serves as a liaison among the interdisciplinary team, caregiver representatives, and community agencies. Qualifications and Requirements: Education/Training/Certifications: Masters degree in social work from an accredited school of social work Member of the Academy of Certified Social Workers (ACSW) or other NASW-recognized certification preferred Current drivers license and proof of auto insurance Licensed by the California Board of Social Work Examiners and shall comply with the Social Workers' Licensing Act of 1991 Experience: Two (2) years of experience working on an interdisciplinary team in a hospital, nursing home or community-based setting is preferable. Duties and Responsibilities: Conduct in person initial, scheduled, and unscheduled reassessments per policies. Collaborate with the interdisciplinary team to develop a comprehensive care plan for each participant. Maintain regular attendance at and participate in daily Interdisciplinary Team meetings, communicate participant changes and collaborate with team members in care planning decisions and coordination for 24-hour care delivery. Act as the liaison between the interdisciplinary team, caregiver representatives, and community agencies. Assist with locating resources Assess mental health needs. Provide ongoing support, counseling, and education to participants and caregivers regarding a variety of issues, including but not limited to: the aging process, dementia, grief and loss, end of life, disease processes, difficult family dynamics and changing roles, PACE model and PACE health services. Work proactively to maintain participant housing through intervention with participant, caregivers, and housing. Provide referrals to subsidized housing and assisted living residences including, completing applications, obtaining medical records, accompanying participants to interview assessments and tours if participant has no other support systems or to assist caregivers. Assist participants to function at the most independent community level possible. In collaboration with other members of the Interdisciplinary Team, coordinate admission/discharge to contracted facilities for temporary respites and permanent placement. Perform home visits as needed to assess living environment and support system. Perform visits at hospital within 24 hours of admission or on Monday if the participant is admitted on Friday or weekend. Coordinate hospital discharges in conjunction with PACE primary care providers and interdisciplinary team Communicate with family or caregivers frequently and as needed to update on discharge plans. If end of life care is appropriate, actively provide emotional support, grief counseling, education, and funeral/financial planning referral. Facilitate end of life or nursing home placement as needed. On an annual basis present the written participant rights documentation to participant and/or caregiver. In the event the participant is unable to understand the information, the social worker will ensure the caregiver or designated representative understands the participant rights. If there is a language barrier, the Social Worker will use an interpreter. Initiate referrals to external resources with community agencies such as Adult Protective Services, Housing Authority, or public utility companies. Advocate for participants with these entities for purposes of maintaining community stability. Assist participants with Social Security Income (SSI) and Social Security Disability Insurance (SSDI) application process as needed. In collaboration with the primary care provider, assist participants and caregivers to complete Medical Durable Power of Attorney (MDPOA), Proxy, and Do Not Resuscitate (DNR) directives as needed. Assist participants and family in keeping resources within guidelines for Medicaid eligibility and assistance if needed with annual Medicaid application. Attend and actively participate in a variety of organizational meetings related to participant care or daily operations, in-services, and community agency meetings. Act as a resource to other team members and day center staff regarding topics such as dementia, difficult behaviors, and difficult personalities. Complete all documentation of services and interventions in participants medical records Assist participants disenrolling from PACE in coordinating insurance and referrals for other community or facility-based services as desired by the participant. In the event of termination of enrollment in K-day PACE, the social worker will act to coordinate the transitional care necessary to ensure continuation of care during and after termination. Assist participants in obtaining reinstatement in conventional Medicare and Medicaid benefits, transition to other care providers, make referrals to other community-based or facility-based providers, assist in providing the participants medical records to new providers with participant approvals. Act only within the scope of his or her authority to practice. Follow all Policies and Procedures and OSHA safety guidelines. Protect privacy and maintain confidentiality per HIPAA regulations of all company procedures, results and information about employees, participants, and families. Practice standard precautions. Maintain a safe working environment, following PACE safety policies and procedures. Participate in and support Quality Improvement initiatives Participate in continuing education classes and any required staff and training meetings. Maintain professional affiliations, required certifications and continuing education requirements.

The SNUG Social Worker will be a licensed (LMSW) social worker who will be able to provide clinical mental health services at their SNUG sites. They will work onsite as a member of the SNUG team to support SNUG staff in their current work with high-risk individuals affected by community violence. They will also work with victims of community violence and their families and provide them with either short or longer-term therapeutic services. To provide additional supportive services to the existing SNUG team. Requirements (Education, Experience, Certification, Knowledge, Skill): Master's degree in social work from an accredited university (or a master's degree in a related field) LMSW required 2+ years of experience working in or near the SNUG target areas We are looking to hire a trauma-focused clinical social worker whose skillset and training will complement and enhance the outreach services SNUG currently provides Position Responsibilities Work as an onsite social worker and member of the SNUG team in order to support SNUG staff in their current work with high-risk individuals affected by community violence Work with victims of community violence and their families and provide them with either short or longer-term therapeutic services Work with the SNUG staff to regularly debrief, process traumatic incidents, and manage the day-to-day stress of this work; provide ongoing training for staff and provide guidance in their work with clients Create onsite programming including support groups for staff, participants, families of homicide victims, etc. Supervise a site-based case manager who will assist in providing case management services to all victims of crime Respond with SNUG team to violent incidents in the community, attend SNUG outreach events, and make home visits to victims and families when appropriate Develop relationships with hospitals and other crime victim service providers in order to ensure crime victims know about and utilize SNUG services; will be required to maintain an adequate caseload Participate in ongoing trauma training phone calls and weekly onsite clinical supervision Adhere to all documentation and database requirements and accurately track work in accordance with VOCA reporting standards Willingness to travel to trainings and conferences including an initial week-long training that may require overnight travel within NYS, and a biannual two-day conference in Albany Be available to support SNUG team in emergency situations regarding incidents with staff or participants Ability to work flexible hours (evenings and weekends) when necessary Any other relevant duties as assigned Working Conditions/Environment Requires frequent exposure to individuals displaying high-risk/violent behaviors. Requires frequent weekend and night hours. Requires frequent travel within the City of Syracuse to different sites as well as some travel for training purposes. Transportation Requirement Position requires automobile, driver's license, and insurance. Last Updated: Created 9/20/2021 Replaces: N/A

Job DescriptionGENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The individual occupying this position will perforn work in the community that supports establishing and building relationships with local CRC's, Inpatient Psychiatric Facilities, and other community providers and neighborhood associations in addition to, short- and long-term residential providers. services. These functions are directed at specific outcomes for program growth and participant support. I. Participates in planning and implementation of special events and community outreach. 2. Marketing/Outreach Implementation 3. Liaison with community supporters, agencies/ organizations in public and non-profit sectors. ESSENTIAL & CORE FUNCTIONS: Duties and Responsibilities • Assess the needs of individuals, families, or c0Ill1nw1ities to identify the necessary resources and services. • Connect clients with appropriate community resources, and or refer clients to community services to help them in recovery. • Advocate and assist clients in navigating social service systems. • Organize and promote community outreach programs and workshops to educate the community on available resources and services. • Collaborate with other social workers, healthcare professionals, and community leaders to address larger community issues. • Document and maintain records of clients' cases, including services provided, assessments, and progress. • Provide crisis intervention and counseling in situations requiring immediate social service attention. • Develop community programs to assist with social issues such as homelessness, substance abuse, and domestic violence. • Work with other social workers, counselors, and health professionals to provide the best care for clients. • Advocate and assist clients in navigating social systems. • Monitor and evaluate clients' progress and modify treatment plans as needed. • Document and maintain records of clients' cases to or see the quality and timeliness of assessment, tracking and reporting accurate referral information. • Provide support to admin staff and volunteers, students. • Attends community resource and networking events. • Participate in community and home visits to established members in program. • Perform presentations and distribute information to community providers. • Duties may include but are not limited to establishing goals and objectives for OMY intake unit. Clinical/Rehabilitations Roles and Responsibilities. Provides support for transitioning clients into services. • Follow up with clients to ensure that their needs are met and to evaluate the effectiveness of their service plans. • Provide crisis intervention and counseling in situations requiring immediate social service attention. Work with individuals, families or groups to improve their circumstances and capacity to manage social and personal issues. • Coordinate services v.rith referral sources and other community resources to ensure timeliness of treatment services. Attends and participates in meetings, coordinating information and care requirements with other care providers. Knowledge of Federal, State, and local laws and regulations. Ex. (HIPPA, State regulations, County Mental Health regulations)) Assess daily admission and discharges program status. Monitor the volume of referrals to ensure that referrals are processed in a timely manner. Improve professional skills through continuing education, peer supervision, and individual supervision as needed. • Refer clients and/or family members to community resources, as necessary. Requirements Prerequisites and Qualifications for The Position: 1. Bachelor's degree in social work (BSW), psychology or a related field master's degree in social work (MSW) Psychology or a Social Science Degree and have a minimum of (1) years of experience in Community Work with nonprofit/ profit groups, organizations, and Volunteerism (Preferred) 2. Counseling experience with adults and or families diagnosed with mental i1lness and/or substance use. 3. Valid FBI clearance, criminal history check and child abuse history clearance required. 4. Participation in and completion of all CBH mandatory in-services (must be completed with three (3) months of hire and then annually from the date of the initial training). 5. Valid Pennsylvania Diiver's License. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability

Job Description Consultant will provide Social Work services as assigned, to specific projects deemed necessary to facilitate quality services at Global Leadership Academy (GLA) Specifically Provide daily(5) days a week of social work services for minimum 6.5 hours (30 minutes unpaid lunch) daily Provide Individual Therapeutic sessions with identified student prioritizing IEP scholars with prescribed counseling services Facilitate group process and/or psycho education sessions with identified scholars Conduct school wide workshops/ Professional Development sessions as identified providing no more than 4 per school year Manage and follow through on the multi-agency services provided to students and their families, particularly as the needs and services impact the educational adjustment of scholars Serve as liaison between school and community agencies in respect to reporting child abuse/neglect and or crisis events Serve as subject matter expert for all social work-related school services, attending required meetings as necessary Document each service encounter within 24 hours of service delivery; Provide quantitative and qualitative data reports for groups, workshops and individual interventions monthly and/or as requested. Support attendance initiative by meeting with parents/guardians in school or-in community as needed. Provide consultation at the-system level to enhance classroom/school climate for· success, promote optimal learning, improve-interpersonal, and alleviate barriers to good adjustment Manage and follow through on the multi-agency services provided to students and their families, particularly as the needs and services impact the educational adjustment of students Maintain compliance with Consultant Guidelines included in this agreement. Consultant shill be available [5 days per week at 6 hours minimum per day], The six hours do not include breaks/lunch, Consultant agrees to perform the services specified herein during such hours as shall be necessary. In the absence of a special need for Consultant's services at a particular time or on a particular day, Consultant shall be free to determine the times when [he/she] will perform services consistent with recommendations from the Program Director. However, if the services are to be perform on GLA premises, WES has the right to require that the services be performed during the hours of normal business operation for GLA. Consultant is available to perform consulting services for persons or entities other than WES. However, Consultant warrants and represents that there is no conflict of interest between [his/her] performance of services under this Agreement and the performance of [his/her] services under other contracts for services or as an employee of other persons or entities and will ensure that no such conflict arises during the term of this Agreement. Execution of this Agreement by Consultant does not guarantee that WES will offer any additional assignments to Consultant. WES may elect to withhold payment to Consultant for services provided that are not authorized by the Program Director or until all contracted services and documentation of services have been submitted without error. Contract is contingent on WES maintaining a contract with GLA and GLA making regular on time payments to WES. Requirements The Consultant, at his/her own expense, shall be responsible for obtaining and maintaining the necessary qualifications and certifications/licenses needed to complete assignments: A Social Work Consultant must meet the following minimum qualifications and have the following documentation within their file: A licensed social worker or MSW or school guidance counselor and all of the following: 1. Current certificate of professional liability insurance 2. The ability and willingness to adjust work hours in accord with scholar needs. 3. For Licensed staff, complete the number of training hours every two years required to maintain the license, As well as the Mandated Reporter Training every five years, 4. Valid PA State Criminal History Report, PA Child Abuse Clearances, FBI Criminal History Report (fingerprinting). 5. Working knowledge of application federal, state and local law governing the proper handling of scholar information. Clinical Supervision The Consultant must attend weekly Team meetings with the WES Program Director

GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The individual occupying this position will perforn work in the community that supports establishing and building relationships with local CRC's, Inpatient Psychiatric Facilities, and other community providers and neighborhood associations in addition to, short- and long-term residential providers. services. These functions are directed at specific outcomes for program growth and participant support. I. Participates in planning and implementation of special events and community outreach. 2. Marketing/Outreach Implementation 3. Liaison with community supporters, agencies/ organizations in public and non-profit sectors. ESSENTIAL & CORE FUNCTIONS: Duties and Responsibilities • Assess the needs of individuals, families, or c0Ill1nw1ities to identify the necessary resources and services. • Connect clients with appropriate community resources, and or refer clients to community services to help them in recovery. • Advocate and assist clients in navigating social service systems. • Organize and promote community outreach programs and workshops to educate the community on available resources and services. • Collaborate with other social workers, healthcare professionals, and community leaders to address larger community issues. • Document and maintain records of clients' cases, including services provided, assessments, and progress. • Provide crisis intervention and counseling in situations requiring immediate social service attention. • Develop community programs to assist with social issues such as homelessness, substance abuse, and domestic violence. • Work with other social workers, counselors, and health professionals to provide the best care for clients. • Advocate and assist clients in navigating social systems. • Monitor and evaluate clients' progress and modify treatment plans as needed. • Document and maintain records of clients' cases to or see the quality and timeliness of assessment, tracking and reporting accurate referral information. • Provide support to admin staff and volunteers, students. • Attends community resource and networking events. • Participate in community and home visits to established members in program. • Perform presentations and distribute information to community providers. • Duties may include but are not limited to establishing goals and objectives for OMY intake unit. Clinical/Rehabilitations Roles and Responsibilities. Provides support for transitioning clients into services. • Follow up with clients to ensure that their needs are met and to evaluate the effectiveness of their service plans. • Provide crisis intervention and counseling in situations requiring immediate social service attention. Work with individuals, families or groups to improve their circumstances and capacity to manage social and personal issues. • Coordinate services v.rith referral sources and other community resources to ensure timeliness of treatment services. Attends and participates in meetings, coordinating information and care requirements with other care providers. Knowledge of Federal, State, and local laws and regulations. Ex. (HIPPA, State regulations, County Mental Health regulations)) Assess daily admission and discharges program status. Monitor the volume of referrals to ensure that referrals are processed in a timely manner. Improve professional skills through continuing education, peer supervision, and individual supervision as needed. • Refer clients and/or family members to community resources, as necessary. Requirements Prerequisites and Qualifications for The Position: 1. Bachelor's degree in social work (BSW), psychology or a related field master's degree in social work (MSW) Psychology or a Social Science Degree and have a minimum of (1) years of experience in Community Work with nonprofit/ profit groups, organizations, and Volunteerism (Preferred) 2. Counseling experience with adults and or families diagnosed with mental i1lness and/or substance use. 3. Valid FBI clearance, criminal history check and child abuse history clearance required. 4. Participation in and completion of all CBH mandatory in-services (must be completed with three (3) months of hire and then annually from the date of the initial training). 5. Valid Pennsylvania Diiver's License. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability

Consultant will provide Social Work services as assigned, to specific projects deemed necessary to facilitate quality services at Global Leadership Academy (GLA) Specifically Provide daily(5) days a week of social work services for minimum 6.5 hours (30 minutes unpaid lunch) daily Provide Individual Therapeutic sessions with identified student prioritizing IEP scholars with prescribed counseling services Facilitate group process and/or psycho education sessions with identified scholars Conduct school wide workshops/ Professional Development sessions as identified providing no more than 4 per school year Manage and follow through on the multi-agency services provided to students and their families, particularly as the needs and services impact the educational adjustment of scholars Serve as liaison between school and community agencies in respect to reporting child abuse/neglect and or crisis events Serve as subject matter expert for all social work-related school services, attending required meetings as necessary Document each service encounter within 24 hours of service delivery; Provide quantitative and qualitative data reports for groups, workshops and individual interventions monthly and/or as requested. Support attendance initiative by meeting with parents/guardians in school or-in community as needed. Provide consultation at the-system level to enhance classroom/school climate for· success, promote optimal learning, improve-interpersonal, and alleviate barriers to good adjustment Manage and follow through on the multi-agency services provided to students and their families, particularly as the needs and services impact the educational adjustment of students Maintain compliance with Consultant Guidelines included in this agreement. Consultant shill be available [5 days per week at 6 hours minimum per day], The six hours do not include breaks/lunch, Consultant agrees to perform the services specified herein during such hours as shall be necessary. In the absence of a special need for Consultant's services at a particular time or on a particular day, Consultant shall be free to determine the times when [he/she] will perform services consistent with recommendations from the Program Director. However, if the services are to be perform on GLA premises, WES has the right to require that the services be performed during the hours of normal business operation for GLA. Consultant is available to perform consulting services for persons or entities other than WES. However, Consultant warrants and represents that there is no conflict of interest between [his/her] performance of services under this Agreement and the performance of [his/her] services under other contracts for services or as an employee of other persons or entities and will ensure that no such conflict arises during the term of this Agreement. Execution of this Agreement by Consultant does not guarantee that WES will offer any additional assignments to Consultant. WES may elect to withhold payment to Consultant for services provided that are not authorized by the Program Director or until all contracted services and documentation of services have been submitted without error. Contract is contingent on WES maintaining a contract with GLA and GLA making regular on time payments to WES. Requirements The Consultant, at his/her own expense, shall be responsible for obtaining and maintaining the necessary qualifications and certifications/licenses needed to complete assignments: A Social Work Consultant must meet the following minimum qualifications and have the following documentation within their file: A licensed social worker or MSW or school guidance counselor and all of the following: 1. Current certificate of professional liability insurance 2. The ability and willingness to adjust work hours in accord with scholar needs. 3. For Licensed staff, complete the number of training hours every two years required to maintain the license, As well as the Mandated Reporter Training every five years, 4. Valid PA State Criminal History Report, PA Child Abuse Clearances, FBI Criminal History Report (fingerprinting). 5. Working knowledge of application federal, state and local law governing the proper handling of scholar information. Clinical Supervision The Consultant must attend weekly Team meetings with the WES Program Director