Oneida Indian Nation jobs

Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking an Application Support Analyst to join our team. This position will provide technical support and expertise for enterprise software applications, ensuring system functionality, resolving user issues, and maintaining system performance. Acts as a liaison between end users and IT teams to troubleshoot problems, implement updates, and support process improvements that enhance application efficiency and user experience for various business units throughout the organization including Turning Stone, YBR and Point Place Casinos, Maple Leaf Markets, and SavOn Convenience Stores as well as our golf courses, off-site properties, police department, and other entities. Duties & Responsibilities: * Works collaboratively with vendors and Business Clients to ensure that systems and business requirements/needs are met. * Develops strong working relationships with Business Clients, and all other departments within the IT Organization. * Effectively identifies, documents, and communicates business requirements to the rest of the IT organization. * Provides application troubleshooting and problem resolution to the applications assigned. * Acts as subject matter expert in assigned area on all projects assigned and provides timely feedback on assigned tasks. * Ensures stability and develops roadmaps for all assigned applications. * Continually monitors and resolves application issues. * Escalates unresolved application issues to 3rd Level support in a timely manner. * Assists and supports evaluations, development, and implementation of department policies and procedures. * Keeps current with new technologies and solutions by attending mandatory technical training, seminars, workshops, and/or related academic courses as required. * Maintains and develops user-friendly documentation to ensure proper use of an application. * Maintains a positive working relationship with software vendors to ensure timely installations and problem resolution. * Conducts business with the Regulatory Authorities in a professional manner at all times. * Ensures proper documentation of all applications assigned; including topology and workflow diagrams, along with operational procedures and security requirements. Minimum Qualifications: * A degree in Computer Science or other related field and/or minimum equivalent experience of three years working in an IT or Business environment. * At least three to five years of relevant business-related experience. * Understanding of system platforms and networking. * Possesses the ability to effectively produce written support documentation. * Must have good organizational, verbal, and written communication skills. The ability to perform well in a fast-paced environment and meet deadlines is essential. * Able to project a professional, positive, calm demeanor, while executing the essential duties of the position. * Must possess the ability to conduct an in-depth analysis of given problems and make logical, well-thought-out steps towards their solution. * Demonstrates proven ability to be able to identify system requirements in a specification format and translate, through system programming, into a useful computer-based application. * Must possess the ability to interface with area users and perform as a liaison between IT and the affected area. * The ability to handle multiple assignments is necessary. * Flexible and willing to be on call 24/7. Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking a Technical Recruiter to join our team! This is a FULLY REMOTE position. Summary: The Technical Recruiter for Oneida Innovations Group (OIG) and its subsidiaries will be responsible for full life cycle recruitment and pipeline development of technical candidates for a variety of IT and contract roles. The Technical Recruiter will also support the contract RFP process by reviewing the hiring requirements, evaluating candidate availability in the market, and sourcing and screening potential candidates to obtain letters of intent for pending contract awards. The Technical Recruiter will establish and manage relationships with outside vendors (posting sites, search firms, temporary agencies, etc.), as well as with other souring channels (existing military, universities, alumni associations) as part of developing a scalable, flexible, best-delivered-cost sourcing strategy to meet the changing business needs. Duties & Responsibilities: * Sources, recruits, and onboards qualified candidates for assigned roles * Responsible for daily interactions with IT and government clients and relevant stakeholders for all recruitment activities. * Assists client users in developing requisition s, including analysis of required technical skills. * Reviews and resolves discrepancies in submitted requisitions for alignment with contractual terms, clarity of information presented, and reasonableness of technical requirements. * Facilitates communications with internal and external recruiting teams to ensure understanding of client technical and staffing needs. * Conducts technical screening of candidates sourced internally and by vendors to include a review of resume alignment to job requirements, assessment of candidate skills, assessment of fit for positions, and relocation or other position requirements * Manages interview schedules with client managers and recruiting teams. * Work directly with the company FSO for processing Government Security Clearance credentials. * Ensures timely and accurate addition of personnel into the Timekeeping System. * Builds relationships with current clients and ensures utilization of, and satisfaction with, the service. * Ensures project goals and SLAs are met within the established time frame, budget, quality, and customer service standards. * Understands and refine the needs of the government customers around attributes of IT staff. * In coordination with the Senior Technical Recruiter, conduct candidate interviews, render recommendations on advancing candidates in the process, and coordinate candidate advancement in the interview process for government and IT customers. * Manages subcontracting relationships around the staffing life cycle, performance, and execution. * In partnership with other HR staff; manages the program in compliance with EEO/AAP best practices and drives continuous improvement through innovation and streamlining. Works with AAP consultants to provide reporting data and ensure the company is in line with AAP metrics and objectives. * Presents weekly quality, delivery, and performance status and associated risks to Senior Technical Recruiter. * Engages with corporate functions, personnel, and initiatives to ensure project compliance and employee engagement. Minimum Qualifications: * Bachelor's Degree in a Business, Management, or technical discipline; or an Associate's Degree with 3+ years of technical recruiting experience. * At least 1-3 years of full life cycle technical recruitment/staffing or government contracting recruitment/staffing experience in a fast-paced, diverse environment. * Experience managing highly complex and large-scale staffing projects or programs. * Must possess technical knowledge, both of current technology and emerging trends. * Demonstrated success in full lifecycle recruiting owning each stage of the recruiting lifecycle while ensuring best-in-class candidate and client experience. * Knowledge of applicable employment laws and practices. * Very strong communication (written and verbal) skills in private and public forums. * Understanding and application of staff augmentation, human capital acquisition, service delivery, vendor management, and project management best practices. * Demonstrates a strong ability to build relationships across a diverse stakeholder environment. * Must be highly organized and detail-oriented; especially in regards to filling staffing positions timely. * Must have the ability to manage competing priorities in a fast-paced environment. * Available to travel locally, regionally, and nationally as needed for staffing projects. Remarks: This job description is intended to be illustrative of the position's duties and should not be construed to be an exhaustive statement of the essential functions of the job. Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law.

Oneida Innovations Group is seeking a skilled API Developer specializing in MuleSoft integration and .NET API development. This role focuses on designing, developing, and maintaining scalable APIs while integrating enterprise systems using the MuleSoft AnyPoint Platform while simultaneously incorporating information security industry best practices . You will also support application and data integration efforts leveraging C#, .NET Core, and Azure DevOps in a collaborative, fast-paced environment. Key Responsibilities: * API Development: Design, build, and maintain robust APIs and microservices using .NET Core. * MuleSoft Integration: Lead enterprise integration initiatives through the MuleSoft AnyPoint Platform. * System Performance: Ensure API-based solutions' high performance, reliability, and security. * Cross-Functional Collaboration: Partner with stakeholders to translate business requirements into scalable integration solutions. * CI/CD Automation: Implement and maintain CI/CD pipelines via Azure DevOps. * Database Interaction: Support SQL Server database design, stored procedures, and performance tuning. * Documentation: Develop and maintain technical documentation and promote best practices for APIs and integrations. * Support: Participate in on-call rotations to troubleshoot and resolve escalated integration issues. Minimum Qualifications: * Bachelor's degree in Computer Science or related technical field, or equivalent experience. * 3+ years of experience in API and system integration development. * Expertise in MuleSoft AnyPoint Platform and .NET Core (C#). * Strong understanding of Microsoft SQL Server and relational database design. * Proficiency with Azure DevOps for version control, CI/CD, and workflow automation. * Excellent communication, organizational, and problem-solving skills. * Ability to work independently and collaboratively in a dynamic environment. * Availability for 24/7 on-call support on a rotational basis. * Commitment to maintaining confidentiality and data governance standards. Preferred Qualifications: * MuleSoft Developer Certification. * Experience with containerization technologies such as Docker and/or Kubernetes. * Familiarity with Agile/Scrum methodologies. Why Join Us? * Contribute to high-impact, enterprise-level API and integration projects. * Collaborate within a forward-thinking, technology-driven team. * Competitive salary and comprehensive benefits package. * Opportunities for leadership, professional growth, and modern tech adoption. Oneida innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

Summary: Responsible for tracking, organizing, and managing all IT hardware and software assets across the resort and casino property. Ensures accurate inventory, coordinates equipment deployment and recovery, and maintains compliance with licensing and procurement standards. Supports smooth IT operations in guest-facing and back-of-house environments by ensuring timely asset availability and lifecycle management. Responsibilities: * Works closely with the IT Director of Operation Support, the Customer Service Manager, and IT Leadership Teams to assist in the selection, acquisition, and storage of hardware, software, and technical services focusing on vendor contracts to ensure terms and conditions are adhered to with respect to purchasing equipment and software, their licensing requirements and the renewal of agreements. * Effectively manages the contractual relationship with various vendors and service providers. Effectively acts as a liaison between the IT service provider and the Nation. * Consistently monitors vendor contracts to ensure that terms and conditions are adhered to with respect to Licensing requirements and the renewal of agreements. Effectively supports multiple contracts or complex agreements. * Participates in the budget process; makes recommendations based upon the needs of the organization. Ensures budget is adhered to. Participates in the negotiation of all contracts; assists in renegotiation if contract needs to be amended to meet the needs of the organization. * Develops and maintains policies and procedures for contract and licensing review, approval flow within the IT department, and how procedures interface between Legal and operating areas. * Maintains accurate and detailed records of the disposition of all IT hardware assets and software licensing throughout its useful lifespan including items on order, items received from vendors, items received from internal entities, hardware items in inventory, software libraries, equipment deployed, and obsolete equipment that has been decommissioned or destroyed. * Manages the shipping and receiving of IT hardware from vendors, IT Team Members, IT Management, Oneida Nation Membership and various internal entities while maintaining accurate shipping and receiving logs of all IT hardware. * Efficiently manages inventory and storerooms, ensuring equipment and records are securely stored in a logical well-ordered fashion allowing for efficient retrieval at the request of IT team members and related management. Identifies resources that must be kept "in stock" for immediate disbursement. Ensures that appropriate asset tagging is applied to all equipment, and that a correlation is made where appropriate between external serial numbers and internal or electronic identifiers. * Coordinates and conducts transport of equipment to off-site storage, long-term storage, and decommissioned equipment repositories. Maintains records of all equipment transfers as well as a current inventory of materials at all facilities. The IT Inventory Specialist is responsible for compliance with OIN vehicle usage certifications and procedures. * Manages IT asset disposal when equipment is deemed to be obsolete, non-functional, or with no capacity for reuse. Oversees and accurately records the transfer of decommissioned equipment for the appropriate method of disposal as determined by governmental and internal standards and procedures. Keeps and maintains all written and electronic records relating to IT assets, including a detailed inventory of physical equipment, software licensing, purchase and maintenance contracts, warranty information, vendor contact data, and Purchase Orders awaiting delivery or completed. * Expedites warranty repairs by building a solid relationship and rapport with all hardware and software vendors. Tracks the RMA process until equipment is serviced and returned. Updates all affected inventory records and returns equipment into stock. * Receives all purchase inquiries for IT equipment or software, completes Purchase Requisition, researches and attaches appropriate documentation, obtains the necessary signatures, and submits for processing according to procedure while working closely with purchasing teams. * Maintains an organized IT Asset Management system that is fully documented and easily utilized by other IT personnel. Access to all information must be fully accessible in short order by authorized personnel without the direct intervention of the Inventory Specialist. * Performs special projects as requested by the IT Director of Operation Support, the Customer Service Manager, and IT Leadership Teams as needed. Minimum Qualifications: * A Bachelor degree in Business Administration, Information Systems or other related field, or equivalent experience of 4 years working in an IT environment. * Experience with Inventory Management Systems required. * Demonstrated experience working with gaming and/or hospitality systems. * Must be able to learn and use new systems, tools, and software and hardware effectively. * Good organizational, verbal, and written communication skills. Ability to perform well in a fast-paced environment and meet deadlines is essential. * Must be able to project a professional, positive, calm demeanor, while executing the essential duties of the position. * Proven ability to work effectively within a technical environment. * Must be detail-oriented and have excellent professional communication skills as this position deals with all levels of management as well as outside vendors. * Ability to handle multiple assignments efficiently and effectively with minimal supervision. * Ability to maintain confidentiality and assist with maintenance and revision of applicable protocols. * Must be able to work independently or as part of a team. * This position requires physical dexterity and the ability to lift up to 75 lbs. * Expected to be on call 24/7.

Summary: The Computer Engineer's role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. They will also troubleshoot problem areas in a timely and accurate fashion; and provide end user training and assistance where required. Duties & Responsibilities: * Effectively works with end users to identify and deliver required PC service levels. * Continually provides training and support to end users and staff on computer operation and other issues. * Effectively installs, configures, tests, maintains, monitors, and troubleshoots end user workstation hardware, networked peripheral devices, and networking hardware products. * Installs, configures, tests, maintains, monitors, and troubleshoots associated end user workstation software and networking software products when necessary. * Performs on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users. Recommends and implements corrective hardware solutions, including off-site repair as needed. * Receives and responds to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems. * Develops and maintains an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment. * Monitors and tests PC performance, and provides PC performance statistics and reports. * Assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance. * Accurately documents instances of hardware failure, repair, installation, and removal. Minimum Requirements: * Must have a Bachelors degree in Computer Science or related field; or at least three years related work experience. * Must have at least one year related work experience in the Casino, Hospitality or Entertainment industry; or other high volume, complex, demanding customer oriented IT environments. * Microsoft Certified Professional (MCP), CompTIA A+ and/or, other related technical certification preferred. * Excellent technical knowledge of network and PC hardware. * Must have hands-on hardware troubleshooting experience. * Must have working technical knowledge of current network protocols, operating systems, and standards. Possesses the ability to operate tools, components, and peripheral accessories. Work Conditions: * On-call availability We offer excellent benefits including, but not limited to medical, dental, vision, flex/HSA, 401K w/matching. Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.