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Assistant Manager jobs at OneMain - 5685 jobs

  • Branch Manager

    Onemain Financial 3.9company rating

    Assistant manager job at OneMain

    At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals. In the role Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service Conduct engaging meetings that motivate and align the team with branch goals Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals Provide actionable feedback to support team members growth and promote a culture of continuous improvement Inspire high performance while ensuring adherence to policies and regulations Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges Work closely with peers and management, remaining open to feedback and continuously seek professional growth. REQUIREMENTS High School Diploma/GED Leadership experience with coaching and leading a team Proven experience with meeting sales goals Ability to obtain insurance licensing within 6 months of start date where required Preferred Requirements College degree or experience with underwriting, credit decision, or related financial industry experience LOCATION: On site SCHEDULE: Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, prorated based on start date) Paid sick leave as determined by state or local ordinance (prorated based on start date) 11 Paid holidays (4 floating holidays, prorated based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership Target base salary range is $52600-75000, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $52.6k-75k yearly Auto-Apply 1d ago
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  • Senior Crypto Solutions Sales Leader

    Visa Inc. 4.5company rating

    San Francisco, CA jobs

    A leading financial services company is seeking a Senior Manager, Visa Crypto Solution Sales, based in San Francisco, CA. This hybrid position involves working with clients on stablecoin strategies while driving sales of Visa crypto solutions. Candidates should have 8+ years of experience in relevant sectors, strong negotiation skills, and the ability to collaborate with diverse teams. The role includes developing Go-To-Market strategies and ensuring post-sales support. The estimated salary range is $169,100 to $270,800 annually, with a comprehensive benefits package. #J-18808-Ljbffr
    $169.1k-270.8k yearly 4d ago
  • Manager, Claims Operations - Auto Non Injury Core and Express

    USAA 4.7company rating

    Colorado Springs, CO jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non Injury Express and an Auto Non Injury Core - Manager, Claims Operations. As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years physical damage and/or auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $103.5k-197.7k yearly Auto-Apply 3d ago
  • Senior Global Cash Management Sales Lead - TMT

    HSBC 4.9company rating

    San Francisco, CA jobs

    A global financial institution is seeking a high-caliber professional for a sales role within the Technology, Media, and Telecommunications sector. The position involves developing business opportunities, tailoring cash management solutions, and collaborating with various teams for seamless client transitions. Ideal candidates will have significant experience in banking relations and strong analytical skills, with at least five years in relevant roles. The position is based in San Francisco with competitive pay and benefits. #J-18808-Ljbffr
    $112k-154k yearly est. 3d ago
  • Manager, AI-Driven Support Engineering

    Circle Internet Services Inc. 4.5company rating

    San Francisco, CA jobs

    A tech company specializing in CI/CD is seeking a Manager of Support Engineering to lead a distributed team across North America. This role focuses on blending technical leadership with innovative automation solutions, enhancing customer support for Growth and High Touch Enterprise segments. The ideal candidate needs strong experience in managing technical support teams, implementing AI solutions, and maintaining high-level customer relationships. This position offers a salary range of $133,000 - $166,000 USD. #J-18808-Ljbffr
    $133k-166k yearly 4d ago
  • Global Crypto Solutions Sales Leader & GTM Architect

    Visa Inc. 4.5company rating

    San Francisco, CA jobs

    A leading financial services company is seeking a Senior Director, Visa Crypto Solutions Sales Leader in San Francisco. The successful candidate will build and lead a specialized sales team, executing global strategies for Visa's crypto products. Responsibilities include establishing training programs and engaging with clients on stablecoins. Candidates should have extensive sales leadership experience in financial services and strong communication skills. This hybrid role offers an estimated salary from $229,000 to $357,950 per year. #J-18808-Ljbffr
    $124k-160k yearly est. 1d ago
  • Banking Center Leader: Sales, Service & Growth

    Webster Bank 4.6company rating

    White Plains, NY jobs

    A leading commercial bank in New York is seeking a Banking Center Manager to oversee daily operations, develop client relationships, and lead a team. The role requires exceptional customer service, strong leadership skills, and comprehensive knowledge of retail banking products. Candidates should have 5-7 years of banking experience and relevant qualifications. Offering competitive compensation ranging from $98,000 to $102,000 annually, this position also includes incentive compensation. #J-18808-Ljbffr
    $98k-102k yearly 5d ago
  • Mgr-Commercial Support (HYBRID--Reston VA)

    Atlantic Union Bank 4.3company rating

    Reston, VA jobs

    The Commercial Support Manager (the "Manager") manages a team of Relationship Specialists who perform a variety of commercial banking support activities as an essential contributor to the success of the Wholesale Banking Line of Business. The Manager will be responsible for sustainable hiring practices, and training, coaching, and developing direct reports to ensure consistently successful execution of loan and deposit origination and servicing activities, high-quality client engagement and requisite portfolio maintenance. Further, the Manager will be accountable for Relationship Specialists' compliance with and adherence to all federal and state regulations governing bank operations including BSA/AML requirements, as well as Atlantic Union Bank's loan and deposit origination, documentation, and administration policies and procedures. The Manager will assist in all efforts to correct and improve compliance through remediation efforts and the evolution of existing processes, and act as a liaison with other areas of the bank as needed, including the Wholesale Banking Operations and Administration team. Position Accountabilities Hires, onboards, manages, trains, coaches, mentors, and develops new and existing Wholesale Relationship Specialists and promotes a team environment to achieve proper accountability of direct reports. Coordinates and prioritizes the Relationship Specialists' pipeline assignments to include internal and external loan closings, documentation preparation and review, deposit account opening, and/or administration of acquisition, development, and construction loans. Redirects, handles, and balances surplus workload as needed. Manages and responds to daily incoming client requests, inquiries, and escalated issues in a timely and professional manner. Performs necessary research and maintenance, troubleshoots, and provides or facilitates solutions to more complex customer issues. If applicable, logs and resolves customer complaints and dissatisfactions in accordance with Bank policies and procedures. Works proactively to identify potential problems and/or compliance concerns to maximize customer satisfaction and encourage relationship expansion. Extracts, formats, organizes, and distributes departmental reports to assist with portfolio management. Performs necessary data validation and analysis of team metrics, identifies and manages related coaching opportunities, and delivers timely and accurate management reporting. Executes and adheres to all federal and state regulations governing bank operations including BSA/AML requirements, as well as the Bank's loan and deposit origination, documentation, and administration policies and procedures. Exercises discretion and ensures confidentiality of all customary and proprietary materials and data. Serves as final reviewer and approver of customized/complex loan packages and validates all components comply with the loan approval terms. Confirms Relationship Specialists complete detailed due diligence in accordance with associated regulatory requirements and bank policies and procedures to ensure quality account documentation and prevent exceptions. Approves large departmental wires and cashier's checks. Participates in projects and initiatives and assists with maintaining, updating, and creating procedures; creates common knowledge and consistent practices within teams. Serves as a backup to all Wholesale Relationship Specialists. Maintains superior working knowledge of the Bank's Treasury Management products and services as they relate to receivables, payables, fraud prevention, and liquidity to be a subject matter expert for all Wholesale Relationship Specialists. Maintains superior working knowledge of construction and/or development loans. Maintains exceptional working knowledge of specialized loans, including but not limited to modified builder lines, construction and/or development loans, low-income housing tax credit loans (LIHTC), asset-based loans, SWAPs, participations, syndications, loans to government contractors, and loans to government entities. Prevents, manages, and facilitates clearing of exceptions associated with loan and deposit accounts. Maintains data integrity for the CRM and other critical bank systems by facilitating accurate source system account assignments. Retains advanced working knowledge of deposit account products and services and may assist Relationship Specialists with account opening, maintenance, servicing, troubleshooting, and quality assurance/quality control activities. Acts as a subject matter expert for all responsibilities performed by Relationship Specialists. Completes all individually assigned training and confirms direct reports complete assigned training, including but not limited to compliance training, on or before the due date. This role provides opportunities to begin assisting with financial statement interpretation, industry trend identification, risk rating analysis, as well as the introduction to entry level commercial underwriting concepts. Promotes an environment that supports diversity, equity, inclusion, and belonging and reflects the Atlantic Union Bank brand and culture. Performs other duties as assigned. Organizational Relationship This position reports to either a Group Leader, Wholesale Support or the Head, Wholesale Operations & Administration. Position Qualifications Education & Experience High school diploma or equivalent required, undergraduate degree in business or finance preferred. Seven plus years commercial or retail banking or industry related experience required. Three plus years of commercial and/or commercial real estate loan and deposit experience required. Management and mentorship experience preferred Knowledge & Skills Exceptional customer service and problem-solving proficiency Superior time management Excellent written, oral, and interpersonal communication Very organized, detail oriented, and quality focused Expert proficiency in reading and interpreting title policies and understanding of Real Estate Collateral, master title policies, and master deeds of trust. Ability to prioritize and manage multiple priorities. Flexible, able to adapt to change. Ability to work independently as well as within a team environment. Exemplary analytical skills. First-rate computer skills relevant to the Microsoft 365 Suite Expert proficiency in commercial loan documentation, including specialized loans. Advanced working knowledge of business deposit accounts. Extensive and strong working knowledge of banking software programs. Experience with Construction Management software, bank loan documentation software, loan origination software, customer relationship management programs, Core bank applications, and Q2-online banking platform preferred. The salary range for this role is $86,462--$144,350 This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $86.5k-144.4k yearly 2d ago
  • Hospitality Manager

    Equity Lifestyle Properties, Inc. 4.3company rating

    Buchanan, MI jobs

    What you'll do: The Hospitality Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals. The Hospitality Manager would oversee our seasonal campgrounds, Lakeside Campgrounds, located in New Carlisle, IN, and Bear Cave, located in Buchanan, MI. Your job will include: Provide exceptional customer service to residents and guests to ensure an excellent experience. Manage the resources and assets of the property, including buildings and amenities. Conduct marketing activities to attract new customers. Hire and manage resort employees. Prepare, manage, and analyze the operational budget of the resort. Maximize the profitability of the property. Maintain the resort and ensure that it's clean and attractive. Partner with the marketing team to attract new guests. Analyze, prepare, and manage the operational budget of the resort to improve its profitability. Your skills and experience include: Bachelor's degree, or a combination of education and equivalent experience. 5+ years of property management experience, preferably in an RV or manufactured home community setting. Strong operations skills and a thorough understanding of the complexities of this position. At least one year of experience in customer service and exceptional customer service skills. Excellent skills in Microsoft Office and other web-based applications. Valid driver's license, good driving record, and current auto insurance. Experience in sales and/or marketing preferred.
    $46k-62k yearly est. 1d ago
  • Branch Manager

    Heritage Financial Credit Union 4.4company rating

    Newburgh, NY jobs

    Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. Excellence: We strive to provide our members with the best possible service. Teamwork: We believe that we can achieve more together than we can alone. Respect: We treat each other with dignity and respect. Community: We are committed to giving back to the communities we serve. What's in it for you? Salary: $73,500 - $91,000 annually (based on experience) Benefits: · Paid Time Off & Paid Federal Holidays · Medical, Dental, Vision & Life Insurance · Employee Assistance Program · Flexible Spending Accounts / HSA · 401K Employer Match · Educational Assistance · Incentives and Merit Increases · Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Demonstrate understanding of HFCU's Mission, Vision and Core Values, along with expertise in HFCU's products and services, including all available tools and resources to effectively lead the branch. Demonstrate engagement, enthusiasm, and passion for leading the branch. Provide guidance and support for each team member utilizing HFCU's Employee Performance Program, including but not limited to monthly 1x1 sessions. Evaluate employee performance and provide feedback and coaching as needed. Manage employee relation issues in a timely mannered and with professionalism toward resolution. Demonstrate understanding and support of all HFCU initiatives for employee development and team engagement through collaboration with HFCU's training and development programs. Consistently work with the team to develop an appropriate succession plan. Support recruiting in the hiring process. Effectively communicate with department leaders and peers to develop a network of support and collaboration. Facilitate communication of all necessary information with the team on a daily, weekly and monthly basis, including but not limited to daily huddles and monthly branch meetings. Ensure member service standards are met through effective coaching and development of each team member. Handle all concerns and complaints in a professional and supportive manner, escalating situations with a recommended solution. Collaborate with departments to enhance member service as needed, and ensure proper follow through. Partner with Business Intelligence to utilize all available tools and resource to analyze branch trends, recognize new ways to capture and grow business, and recommend possible solutions to Retail Leadership. Assess branch trends in areas such as transactional, goal attainment and industry standards in order to make effective recommendations for annual headcount. Assume complete responsibility for all areas of branch management, including all day-to-day operations. Demonstrate proficiency in all operational tasks and sales processes, and ensure timely completion of all as expected by Retail Leadership. Demonstrate an ability to support and function in all branch positions as needed. Proactively plan activities to aid in the attainment of monthly goals. Examples include, but are not limited to, in-branch call nights, collaboration with local businesses on membership drives, and dissemination of promotional information. Prospecting and visiting local businesses for brand awareness and to meet our business and commercial goals. Participate in community involvement to develop relationships with community leaders within your branch's geographical location, and across HFCU's field of membership, to increase brand awareness. Oversee the branch's monthly financial budget to ensure necessary steps are taken to manage expenses, including the review of monthly variances. Partner with Retail Leadership to analyze and make recommendations around managing branch profitability. Developing sales service plan to help the branch meet their goal. The ability to pivot as the business needs change. Proactively look for operational enhancements and research and share with direct leader. Maintain a safe and sound work environment adhering to all audit and security expectations. Participate in organizational team projects, representing Retail in a professional and competent manner. Mentor and support new branch managers. Performs other duties as assigned. Requirements EXPERIENCE: 3+ years as a Branch Manager with Business Development is essential. Experience on outbound calling/prospecting and visiting local businesses. Experience understanding business and commercial products. Proficiency in Microsoft Office. Extensive financial industry experience, including but not limited to cash handling, customer service, needs based selling, goal attainment, employee leadership and development, project and team participation and community development. EDUCATION/CERTIFICATION: Bachelor's degree and/or a comparable combination of education and experience. Notary License required or within 6 months of hire. KNOWLEDGE: This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. SKILLS/ABILITIES: Demonstrate the ability to think critically and creatively to problem solve and build business plans. Demonstrate the ability to effectively collaborate with direct team, department leaders and line of business partners to achieve organizational goals. Demonstrate self-awareness, discipline and a strong desire to learn and contribute to the success and wellbeing of self, team members and the organization. Focus on customer service and lead by example. Show strong attention to detail. Highly organized with time and team management An eagerness to grow the branch network and developing teams. Demonstrate an ability to effectively communicate with internal and external members in a professional and respectful tone and manner. Demonstrate a strong commitment to listening, anticipating and addressing the needs and concerns of internal and external members. Ability to project a professional appearance and positive attitude at all times. Advanced analytical/technical knowledge pertaining to decision analysis and financial/budget administration.
    $73.5k-91k yearly 2d ago
  • BRANCH MANAGER I- East Region Float

    Dollar Bank, FSB 4.1company rating

    Cleveland, OH jobs

    The Branch Manager Trainee participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for building and leading a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach. A key focus of the Branch Manager Trainee is developing team members through individualized coaching sessions and holding them accountable for overall performance. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Bank's East Branches. These branches include Beachwood, Eastlake, Euclid, Maple, Mayfield, Mentor, Painesville, Richmond, University Heights. Travel reimbursement is provided after a specific mileage threshold is met. Qualifications: * Bachelor's Degree with two years of management experience in a retail environment including managing a staff, coaching, and meeting sales goals. Will consider High School Diploma/GED with six years of management experience in a retail environment including managing a staff, coaching, and meeting sales goals. * Retail Banking and business development experience preferred. * Ability to travel as needed to training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Principal Activities and Duties: * Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values. * Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships. * Actively support customer engagement by adhering to the Bank's service behaviors. * Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads. * Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity. * Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback. * Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events. * Consistently achieve all established customer service goals and targets. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately. * Computer literacy to access account information and process transactions. * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Compensation Range:
    $85k-105k yearly est. 2d ago
  • National Account Sales Leader

    The Loring Group 4.3company rating

    Atlanta, GA jobs

    CLIENT: Our Client is an AI-driven digital health startup transforming how chronic and specialty care are delivered at home and between visits. Our platform connects patients, providers, and payers to provide continuous insights, automate prior authorizations, and support scalable virtual care programs across RPM, CCM, PCM, BHI, and TCM, covering both primary and specialty practices like cardiology, GI, pulmonology, endocrinology, nephrology, pain management, and more. POSITION: The National Accounts Sales Leader is responsible for opening and growing enterprise relationships with health systems, large physician groups, ACOs / value-based care entities, ASCs, and regional payers. This is a player-coach role that personally leads complex enterprise deals while setting the national sales strategy and, as momentum increases, develops and manages a high-performing commercial team. The role reports directly to the CEO and works closely with Product, Clinical Operations, Marketing, Partnerships, and the Medical Advisory Board to shape our client's go-to-market strategy and overall positioning. RESPONSIBILITIES: Develop and execute strategies for territory and account management targeting enterprise healthcare providers and payer organizations. Manage full-cycle enterprise sales: From discovery to closing, including articulating value, securing clinical and business champions, aligning with executives, handling procurement, legal, and InfoSec reviews, setting pricing, and ensuring a smooth handoff to implementation. Build and actively manage a disciplined enterprise sales pipeline, ensuring accurate forecasting and multi-threaded engagement across customer stakeholders. Represent the client externally: Maintain a strong executive presence with customers, partners, and at industry events. Develop, implement, and document a repeatable enterprise sales process and playbook to support consistent enterprise growth at scale. QUALIFICATIONS: Over 10 years of experience in enterprise B2B healthcare sales, including digital health, telehealth, population health, RPM, CCM, and value-based care. Expertise in closing complex six and seven-figure deals with clinical, finance, IT/security, legal, and operational stakeholders for health systems and large multi-site groups. Proven success in startups or early-stage companies, with the skill to create structure where there was none. Strong executive communication skills with the ability to lead discussions from service-line leaders to C-suite audiences. LOCATION: Remote, with preferred sites in Dallas, Atlanta, or Tampa. COMPENSATION: This is a unique opportunity to make an impact that can lead to significant financial rewards, including competitive OTE and stock options aligned with great pre-IPO companies.
    $32k-51k yearly est. 1d ago
  • Branch Manager, East Region

    Dollar Bank, FSB 4.1company rating

    Pittsburgh, PA jobs

    The Branch Manager I, participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach. A key focus of the Branch Manager I is enhancing team performance through individualized coaching sessions and holding team members accountable for their goals. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities. This position requires travel to multiple branch locations within the East Region. These branch locations include: Braddock Hills, Penn Hills, Oakland, Squirrel Hill, Greengate, Hyndman, Ligonier, Scottdale, Westmoreland, Mt. Pleasant. Travel reimbursement is provided once milage threshold is met. Education and Experience Requirements: * Candidate must have one of the following: o Bachelor's Degree with three years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with seven years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with three years of retail banking experience as a Branch Manager. * Retail Banking and business development experience preferred. * Ability to travel as needed to training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Essential Functions: * Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values. * Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships. * Actively support customer engagement by adhering to the Bank's service behaviors. * Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads. * Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity. * Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback. * Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events. * Consistently achieve all established customer service goals and targets. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately * Computer literacy to access account information and process transactions * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. * All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
    $70k-87k yearly est. 2d ago
  • Branch Manager, North Region

    Dollar Bank, FSB 4.1company rating

    Pittsburgh, PA jobs

    The Branch Manager I participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach. A key focus of the Branch Manager I is enhancing team performance through individualized coaching sessions and holding team members accountable for their goals. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Bank's Northern Market. These branches include North Hills, Richland, Wexford, Cranberry, and Butler. Travel reimbursement is provided after a specific mileage threshold is met. Education and Experience Requirements: * Candidate must have one of the following: o Bachelor's Degree with three years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with seven years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals. o High School Diploma/GED with three years of retail banking experience as a Branch Manager. * Retail Banking and business development experience preferred. * Ability to travel as needed to training. * A valid driver's license and access to a reliable vehicle is required. * Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Essential Functions: * Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values. * Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships. * Actively support customer engagement by adhering to the Bank's service behaviors. * Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads. * Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity. * Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback. * Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events. * Consistently achieve all established customer service goals and targets. * Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. * Arithmetic skills to count money accurately * Computer literacy to access account information and process transactions * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Maintain a professional appearance and conduct yourself in a professional manner at all times. * Maintain the highest level of professional integrity and ethics. * All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
    $70k-87k yearly est. 2d ago
  • General Manager

    Riverside Colorado 3.7company rating

    Fort Collins, CO jobs

    Position Type: Full-time, Exempt Industry: Hospitality / Resort / Retail / Food & Beverage Salary range: $60,0000-$70,0000 plus benefits based on experience About Riverside Riverside Colorado is a unique destination in northern Colorado combining a boutique resort, general store, and coffee cart in a stunning natural setting along the river. We are committed to creating exceptional guest experiences while maintaining strong values around sustainability, safety, inclusion, and respect for our staff, guests, and surrounding wildlife. This is a hands-on leadership role. Our General Manager is a working leader who thrives in a fast-paced, dynamic environment and is comfortable wearing many hats. Position Overview The General Manager is responsible for overseeing all day-to-day operations of Riverside Colorado, ensuring smooth resort operations, exceptional guest experiences, and a positive, safe work environment for staff. This role requires strong hospitality and retail experience, operational expertise, comfort with technology and systems, and a willingness to jump in wherever needed. This is not a clock-in/clock-out position. Flexibility, ownership mindset, and a strong work ethic are essential. Key Responsibilities Operations & Facilities Oversee daily resort operations, including lodging units, general store, coffee cart, shuttle service, and common areas Ensure all guest units are clean, safe, and presentable; assist with cleaning when housekeeping is not onsite Maintain all common areas (restrooms, fire pits, cook areas, signage, lighting, etc.) Supervise vendors, contractors, and service providers Coordinate equipment maintenance and repairs with vendors Act as incident commander during emergencies; manage on-site security when present Maintain first aid kits and remain CPR/first aid trained Staff Leadership & Culture Create and manage staff schedules across all departments, including Facilities and Housekeeping Manage housekeeping staff and laundry services Assist with hiring, training, and termination of staff in accordance with company policies Work closely with HR leadership to uphold company values and ensure a safe, respectful workplace Train all staff on systems, processes, and operational standards Guest Experience & Reservations Manage reservations and lodging inventory Oversee Cloudbeds and all OTA platforms Manage guest communications via phone, email, OTA messaging, and Whistle Support special events, programming, and private parties in collaboration with the events team Schedule shuttle operators to ensure guest transportation needs are met Retail, Inventory & Food Safety Oversee purchasing and inventory for all departments, including food, beverages, housekeeping supplies, general store, and coffee cart Coordinate with Mishawaka's restaurant on prepackaged goods needs Ensure food safety standards and compliance are maintained. Must be food safety trained to meet Health Department requirements Administration & Systems Ensure invoices are routed to bookkeeping in a timely manner Review, update, and improve systems and processes across operations Manage shared Google Drive and documentation Participate in weekly operational meetings Support sustainability initiatives with flexibility and practical implementation Qualifications Preferred college degree with an Associate or Bachelor's level of achievement Advanced computer skills including Google drive, Excel, Canva or other intermediate level graphics software Minimum 3 years experience managing Cloudbeds software Minimum 3 years experience in management at a corporate hospitality company Willingness to: Train and become a trainer on espresso machine, front desk clerk trainer, manage and do housekeeping on a regular basis as needed and manage and do light maintenance of the resort Strong operational background with hands-on leadership experience Strong organizational, communication, and problem-solving skills Amenable to working evenings, weekends, and holidays as needed Commitment to guest service, team culture, safety, and sustainability Must have a clean driving record What We're Looking For This role is ideal for someone who: Takes pride in ownership and accountability Is comfortable rolling up their sleeves and leading by example Thrives in hospitality environments that require flexibility and adaptability Cares deeply about team culture, guest experience, and the surrounding environment How to Apply Please submit your resume and a brief cover letter to *********************** explain why you're interested in Riverside Colorado and what excites you about this role.
    $60k-70k yearly 2d ago
  • General Manager Position

    Riverside Colorado 3.7company rating

    Colorado jobs

    - Riverside Colorado Reports To: Ownership Position Type: Full-time, Exempt Industry: Hospitality / Resort / Retail / Food & Beverage Salary range: $60,0000-$70,0000 plus benefits based on experience About Riverside Colorado Riverside Colorado is a unique destination in northern Colorado combining a boutique resort, general store, and coffee cart in a stunning natural setting along the river. We are committed to creating exceptional guest experiences while maintaining strong values around sustainability, safety, inclusion, and respect for our staff, guests, and surrounding wildlife. This is a hands-on leadership role. Our General Manager is a working leader who thrives in a fast-paced, dynamic environment and is comfortable wearing many hats. Position Overview The General Manager is responsible for overseeing all day-to-day operations of Riverside Colorado, ensuring smooth resort operations, exceptional guest experiences, and a positive, safe work environment for staff. This role requires strong hospitality and retail experience, operational expertise, comfort with technology and systems, and a willingness to jump in wherever needed. This is not a clock-in/clock-out position. Flexibility, ownership mindset, and a strong work ethic are essential. Key Responsibilities Operations & Facilities Oversee daily resort operations, including lodging units, general store, coffee cart, shuttle service, and common areas Ensure all guest units are clean, safe, and presentable; assist with cleaning when housekeeping is not onsite Maintain all common areas (restrooms, fire pits, cook areas, signage, lighting, etc.) Supervise vendors, contractors, and service providers Coordinate equipment maintenance and repairs with vendors Act as incident commander during emergencies; manage on-site security when present Maintain first aid kits and remain CPR/first aid trained Staff Leadership & Culture Create and manage staff schedules across all departments, including Facilities and Housekeeping Manage housekeeping staff and laundry services Assist with hiring, training, and termination of staff in accordance with company policies Work closely with HR leadership to uphold company values and ensure a safe, respectful workplace Train all staff on systems, processes, and operational standards Guest Experience & Reservations Manage reservations and lodging inventory Oversee Cloudbeds and all OTA platforms Manage guest communications via phone, email, OTA messaging, and Whistle Support special events, programming, and private parties in collaboration with the events team Schedule shuttle operators to ensure guest transportation needs are met Retail, Inventory & Food Safety Oversee purchasing and inventory for all departments, including food, beverages, housekeeping supplies, general store, and coffee cart Coordinate with Mishawaka's restaurant on prepackaged goods needs Ensure food safety standards and compliance are maintained. Must be food safety trained to meet Health Department requirements Administration & Systems Ensure invoices are routed to bookkeeping in a timely manner Review, update, and improve systems and processes across operations Manage shared Google Drive and documentation Participate in weekly operational meetings Support sustainability initiatives with flexibility and practical implementation Qualifications Preferred college degree with an Associate or Bachelor's level of achievement Advanced computer skills including Google drive, Excel, Canva or other intermediate level graphics software Minimum 3 years experience managing Cloudbeds software Minimum 3 years experience in management at a corporate hospitality company● Willingness to: Train and become a trainer on espresso machine, front desk clerk trainer, manage and do housekeeping on a regular basis as needed and manage and do light maintenance of the resort Strong operational background with hands-on leadership experience Strong organizational, communication, and problem-solving skills Amenable to working evenings, weekends, and holidays as needed Commitment to guest service, team culture, safety, and sustainability Must have a clean driving record What We're Looking For This role is ideal for someone who: Takes pride in ownership and accountability Is comfortable rolling up their sleeves and leading by example Thrives in hospitality environments that require flexibility and adaptability Cares deeply about team culture, guest experience, and the surrounding environment How to Apply Please submit your resume and a brief cover letter to *********************** explain why you're interested in Riverside Colorado and what excites you about this role.
    $60k-70k yearly 3d ago
  • Lending Sales Supervisor

    Firstlight Federal Credit Union 4.2company rating

    El Paso, TX jobs

    The Lending Sales Supervisor is responsible for supervision over the credit union's Lending Sales Specialist team. Duties include, but not limited to, management reporting, projections, and budget goals. Achieves sales and budget goals by increasing production and profitability and controlling expenses. Actively ensures compliance with all applicable laws, policies and procedures related to consumer lending and participates in any required training. Recruits, interviews, hires, and manage talented staff, including proactive efforts to retain employees. Addresses non-performance issues timely while establishing appropriate performance improvement measures. Provides sales training, and individual and team coaching. Maintains in-depth knowledge of FirstLight Federal Credit Union consumer products, policies, and procedures. Job Qualifications EDUCATION/CERTIFICATION: High school diploma or equivalent. EXPERIENCE REQUIRED: Minimum three (3) years of lending experience with one (1) year supervisory experience or LITE Program graduate. Sales experience preferred. FirstLight Federal Credit Union is proud to be an Equal Opportunity workplace and an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Scan QR Code for information.
    $40k-47k yearly est. 5d ago
  • Supervisor of Analytics Reporting

    Credit Acceptance 4.5company rating

    Southfield, MI jobs

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! The purpose of the Supervisor, Analytics Reporting position is to actively monitor and report on the performance of models in production. In addition, to coach and support a team in developing an increased knowledge of the systems and internal methodologies. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Develop complex programming to extract and manipulate data Create reports regarding key performance indicators (KPI's) Investigate reporting trends Run ad hoc data requests for key business users Provide fraud related triggers reporting Automate recurring reports Models and strategies: Monitor and maintain complex statistical models with the goal of optimizing high volume decisions to add intrinsic value to Credit Acceptance Reporting: Develop, produce, and support reporting to measure the performance of processes, models, and strategies Ad hoc data analysis: Support and perform data analysis to solve business problems and drive better decisions Translate business requirements: Translate high level business goals into the tasks and technical specifications needed to accomplish the goal Provide reoccurring training, coaching, and mentorship to less senior level team members. Knowledge and Skills: Possess knowledge of the auto lending industry and related analytical tools Ability to apply analytical skills to solve problems creatively Act promptly and effectively when assigned tasks Communicate complex information to others in a way they can understand Work well with others in a team environment Be proactive and make recommendations as opportunities arise Be self-motivated and able to perform with minimal supervision Requirements: Bachelor's degree or higher (Computer Science, Economics, Mathematics, Statistics, Business Analytics, Finance, etc. - preferred) 5+ years professional experience with SAS, SQL, R, Python or other statistical programming language (SAS/SQL highly preferred) 3+ years of recent experience creating reports, reviewing for trends, and performing deep dive analysis in an analytical tool or in a business intelligence setting 2+ years of recent experience leading or mentoring an analytics team Experience developing reporting to monitor predictive models Ability to work on multiple competing priorities Experience achieving objectives with minimal supervision Strong analytical problem-solving skills Strong attention to detail and a focus on accuracy Experience mentoring or providing guidance to less senior team members Apply analytical skills to solve problems creatively Ability to extract and manipulate large data sets Communicate complex information to others in a way they can understand Demonstrated ability to work on projects with broad requirements Preferred: 3+ years' experience in auto lending analytics Recent small company experience. Targeted Compensation: $115,000 - $153,000 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSMP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $40k-55k yearly est. 2d ago
  • Market Area Manager - Salinas, CA

    Credit Acceptance 4.5company rating

    Los Angeles, CA jobs

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $124,800 Base Salary + Uncapped Commission #LI - Remote INDSAMP #zip Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $30k-44k yearly est. 2d ago
  • Repossession Supervisor

    Credit Acceptance 4.5company rating

    Detroit, MI jobs

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work! About this Position: Credit Acceptance is hiring a Repossession Supervisor to: Consistently and efficiently lead a team of 8-10 full-time Repossession Specialists to exceed all goals Effectively coach, mentor, motivate and communicate through change Actively identify process improvement opportunities (by soliciting team member feedback, job shadowing and by reviewing reporting) and provide feedback to leadership on possible solutions to address the identified opportunities Support repossession efforts by assisting team members with escalated calls so they can collect money to cancel repossession activities and skip trace to identify the customer and vehicle location Make effective decisions Through performance monitoring, the Supervisor will ensure adherence to procedures, policies and company guidelines and initiatives. The Supervisor's primary focus will be to coach team member toward ultimately improving their team's contribution to overall key department performance metrics. Outcomes and Activities: Ensure your team consists of the Right People and the Right Number of People Set and enforce Clear Expectations for your team Monitor and evaluate individual and team performance Continuously coach team on effective skip tracing techniques Effectively communicate so that all team members are abreast of current state of the department and organization Conduct call monitoring, account audits and review daily dashboard reports for the department to identify trends and opportunities Execute administrative tasks as needed within the role Knowledge and Skills: You need to communicate in a way (both written and verbal) that builds trust and creditability with the team as you provide and solicit feedback. Take ownership in your performance while being receptive and acting upon feedback as you actively participate in training and coaching secessions. You need to assess team member performance, their ability to adhere policies and processes as you attempt to identify barriers so you can recommend solutions. You need to be a coach by setting expectations; facilitate learning and development; leverage best practices; to build a high performing team. Be honest and ethical and make decisions that are in the best interest of organization; fair; consistent; and demonstrate integrity. Requirements: Minimum of 2 years previous leadership experience or 2 years of experience while in a senior role. Speak clearly, professionally and articulately on the telephone. Ability to work independently and in a team environment. Ability to operate office equipment (copy machines, fax, telephone, and keyboard). High school diploma or GED Working Knowledge of MS Office and Internet experience Previous customer service or collections experience in a call center environment Preferred: Experience in the finance or automotive industry Schedule: Monday through Friday: 10 am - 7 pm EST Targeted Compensation: $56,800-$66,758 + a monthly bonus plan Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $40k-55k yearly est. 2d ago

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