OneMain jobs in Charlotte, NC

We are looking for a Lead Strategy Analyst to join the Card Analytics team in Charlotte, NC. This is an exciting opportunity to learn and drive significant business results through optimization of our credit risk underwriting, pricing strategies, acquisition strategy and provide analytics insights for business partners and executive members. These strategies include, but not limited to, approval/decline, line assignment, term, pricing, and risk appetite framework optimization to drive healthy revenue growth, loss mitigation, and streamlining of processes in support of better profitability and healthy lending portfolio. This role will have chance to pull the data, conduct deep analysis and investigation, apply critical thinking skills, draw insights from their work and leverage general business acumen to understand the customer behavior and develop profitable business strategies in a timely and accurate manner. The successful candidate will be able to summarizes their work and communicates effectively to management. Working with various partners, the role will also have responsibilities of reporting, strategy implementation, strategy validation and ad-hoc analyses including customer segmentation, competitive analysis, sensitivity analysis and modeling, and performance read. A successful candidate will expand their competencies and grow their business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end project cycle. They will gain knowledge to suggest new answers to old questions, develop insights and push the traditional boundaries of the lending industry. **Key Responsibilities** + Under your manager's limited guidance, you will design, recommend, document and execute consumer credit underwriting and pricing strategies via extracting and analyzing requisite historical customer performance data from multiple disparate systems. + Utilize data query tools (i.e., R, SAS, SQL, MATLAB, Python) and decision tree analytical software to develop, test and execute new strategies. + Leverage traditional regression model and machine learning algorithm to understand the key drivers and estimate customer behaviors by different strategy treatment + Drive profitable business growth via developing strategy optimization framework with full credit-cycle view + Implement Quality Control processes to ensure data accuracy + Continually enhance existing processes and reporting through automation, quality control, presentation and insights + Effectively summarize and present results and insights to management **Qualifications** + Bachelor's Degree (Graduate Preferred) in a quantitative discipline, such as Engineering, Statistics, Economics, Business Management or Computer Science is preferred + 3-5 years of experience in complex, data-driven problem solving + Strong SQL, SAS and Excel skills required; experience with multiple types of relational databases, BI tools/platforms, and/or additional programming languages is a plus + Innovative and capable of developing a highly analytical approach to solving problems + Lending or consumer finance industry experience preferred **Who we Are:** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-time employees with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) + Most Loved Workplace 2022, 2023, and 2024 OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

We are looking for a Assoc Director-Staff Software Engineer to join our team. You will work with our product, design, and engineering teams to plan, design, and develop customer facing applications for credit cards. We offer an opportunity to work in a collaborative and inclusive environment with people who value their work and who welcome fresh ideas. Key Responsibilities: Perform complex application programming activities with an emphasis on backend systems development: Node.JS, TypeScript, JavaScript, Python, RESTful APIs, Data Pipelines and more Lead the definition of system architecture and detailed solution design that are scalable and extensible Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework Become a subject matter expert for our mobile applications backend and middleware Deliver amazing solutions to production that knock everyone's socks off Mentor developers on the team Aid technical team as needed Assist in interviewing and building out technical team Suggest improvements to optimize delivery Basic Qualifications: Minimum B.S. / M.S. Computer Science or related discipline from accredited college or University At least 8+ years of experience designing, developing, and delivering backend applications with Node.JS, TypeScript, JavaScript, Python, Restful APIs, Data Pipelines and related backend frameworks At least 8 years of experience building internet facing applications At least 8 years of experience with known Cloud and/or OpenShift, preferably AWS Proficient in following concepts: object-oriented programming, software engineering techniques, quality engineering, parallel programming, databases, etc. Proficient in building and consuming RESTful APIs Proficient in managing multiple tasks and consistently meet established timelines Experience integrating APIs with front-end and/or mobile-specific frameworks Strong collaboration skills Excellent written and verbal communications skills Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Location: [HYBRID] Charlotte, NC :: 3 days/week (TWR) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

At BrightWay (********************** we're living our mission to improve the financial well-being of hard-working Americans. Our goal is to transform the way our customers think about and use credit cards, rewarding good behavior in ways that truly add value, while providing experiences that empower and engage, even if that means challenging industry norms. Operating as a startup and owned by OneMain Financial, one of the largest and most successful personal finance companies in the industry, we launched our digital-first suite of credit cards in 2021 and have been on a high growth, fast-track ride of fostering innovative thinking to engaging and empower our customers ever since. **Key Responsibilities:** We are looking for a Senior Product Designer to join our Servicing team, building best in class experiences and driving outcomes within the BrightWay mobile app and digital properties. We continually challenge what a digital finance product can be - employing a customer-first approach in developing all of our products, features, or experiences. We're not afraid to look to outside influences and create new frameworks. The Senior Product Designer is responsible for bringing our larger strategic vision to life, alongside cross functional team members across product, engineering, operations, and analytics. You are expected design solutions to customer problems on a feature level and oversee implementation, while maintaining the quality of our product and design systems. On any given day, you'll be analyzing data with your product manager, then brainstorming solutions that add iterative value with your design team. The next day you may be reviewing sprint output with your engineering team members and testing the latest mobile app release. Another day, you may be prototyping and test potential solutions with users. And because you have a strong bias for action, you'll do whatever it takes to get the job done. **Qualifications:** + Minimum of 5 years experience in either agency, startup, or early-stage product environments designing consumer facing digital experiences, preferably with new to market products. + Experience collaborating and working in cross-functional teams, strategically partnering with product managers and engineers. + Ability to turn research insights and data into design decisions that influence our product. + Experience building within successful and engaging experiences across multiple platforms (iOS, Android, Mobile web) + Strong UX, information hierarchy and customer journey mapping capabilities. + Strong visual design competency and attention to detail. + Experience utilizing a design system. + Ability to rapidly iterate and produce multiple concepts and solutions. + Ability to prototype and communicate design intent. + Excellent communication and presentation skills, with an understanding of when to both define and defend the rationale behind decisions. + Proficiency with Figma, Zeplin, and Jira + Bachelor's degree or equivalent experience **Location: (HYBRID)** Charlotte, NC **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

OneMain Financial is looking for a Sr. Software Engineer to join our Card Technology team based in the Charlotte, NC area. As a Data Engineer, you'll play a critical role in building and optimizing data pipelines and cloud infrastructure that enable reliable, scalable, and accessible insights. You'll collaborate across agile teams to transform raw data into valuable intelligence, using modern tools and technologies in a fast-paced environment. If you enjoy solving complex data challenges and mentoring others while staying on the cutting edge of cloud data engineering, this role is for you. In the Role We are looking for a Senior Engineer, Backend to join our team. You will work with our product, design, and engineering teams to plan, design, and develop customer facing applications for credit cards. We offer an opportunity to work in a collaborative and inclusive environment with people who value their work and who welcome fresh ideas. Perform complex application programming activities with an emphasis on mobile development: Angular, Node, TypeScript, JavaScript, RESTful APIs and more Lead the definition of system architecture and detailed solution design that are scalable and extensible Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework Become a subject matter expert for our mobile applications backend and middleware Deliver amazing solutions to production that knock everyone's socks off Mentor junior developers on the team Enthusiasm for cloud computing platforms such as AWS or Azure Requirements Minimum B.S. / M.S. Computer Science or related discipline from accredited college or University At least 5+ years of experience designing, developing, and delivering backend applications with Node.js, TypeScript, JavaScript, Restful APIs and related backend frameworks At least 5 years of experience building internet facing applications At least 5 years of experience with known Cloud and/or OpenShift, preferably AWS Proficient in following concepts: object-oriented programming, software engineering techniques, quality engineering, parallel programming, databases, etc. Proficient in building and consuming RESTful APIs Proficient in managing multiple tasks and consistently meet established timelines Experience integrating APIs with front-end and/or mobile-specific frameworks Strong collaboration skills Excellent written and verbal communications skills Preferred: Financial Services experience and Credit Card experience a big plus. Experience with Apache Cordova framework Demonstrable knowledge of native coding background in iOS, Android Experience developing and deploying applications within Kubernetes based containers Experience in Agile and SCRUM development techniques Location: hybrid | Charlotte, NC // 3 days/week: Tuesdays - Thursdays Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $17 What you'll do: * Guide customers toward upward credit mobility through good financial choices. * Provide top-tier customer service, assisting customers with questions, concerns, and products. * Process and prepare loan applications. * Take and process payments. * Prepare loan documents and execute loan closing on current renewal loans. * Balance assigned cash drawer daily. * Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. * Maintain strong customer relationships and build community within your branch. * Other duties include but are not limited to: * Call approved and unmade applications to close loans daily. * Help build tax clientele and provide tax services. * Send complete and accurate credit denial letters within 30 days from the date of application. * Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! * Must be able to demonstrate self-confidence and organizational skills. * A history of choosing kindness, showing compassion, and helping others. * The willingness to seek quality-driven solutions and embrace new ideas. * Absolute team player - pitching in when needed and accepting help, too. * To perform this job successfully, an employee must have basic computer skills. * A valid driver's license & access to a dependable vehicle. * Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? * We hire from within: we want to see you grow and climb in this company. * Each year, we promote 80% of Financial Services Reps to management. * 75% of World's Operations Executives moved up from a similar role. * We pay you to give back: employees get paid volunteer hours each year. * Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. * Paid holidays, vacation time, and a 401(k) plan (including company match). * Be part of a team with clear values, strong community, and a sense of belonging. * We'll get you home for dinner: your life outside of work is priority #1 * You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: * Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. * Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). * Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. * Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. * Occasional local travel; may include extended hours, evenings, or weekends. * Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. * Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. * Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

The Debt Settlement Specialist will be responsible for servicing clients with past due account status issues. In the Role Negotiate with authorized third parties and customers via telephone regarding past due accounts Investigating, researching & tracking consumer information - Negotiate payments & settlements on customer accounts Qualifying consumers for payment plans by gathering full and complete information Maintaining compliance with FDCPA and state regulations Monitor delinquent accounts for status updates and follow up with consumers and authorized third parties if needed. Using online tools to research information on accounts Taking inbound calls from customers and third parties regarding the status of an active or inactive account Maintaining account documentation and follow up as necessary Provide outstanding customer service to customers, 3rd parties, and OneMain employees Prioritizing assigned work to align with business and company needs Requirements High School Diploma or GED Collection experience preferred but will train highly motivated individual with sales experience Strong phone, communication and negotiation skills Ability to work well under pressure and meet goals in a fast-paced environment Quick thinker with creative research skills Proficiency with Internet and basic MS Office applications Ability to maintain confidentiality with sensitive information Location: Fort Mill, SC Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options for team members and their dependents Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Continuing education Bonus eligible Paid time off Paid volunteer time And more OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

At Brightway Card, part of OneMain, we combine the dynamic, innovative environment of a startup with the stability and financial resources of one of the country's largest lenders. Our team is passionate, agile, and always open to new ideas. We empower our team members to drive meaningful change, and if you've got a fresh perspective on improving our tech stack, refining processes, or pushing the envelope, we're all ears! As we continue to grow, we're seeking an **Associate Director** to join our Technology team. In this role, you'll oversee and guide the application development team, ensuring key projects are delivered efficiently-on time, within budget, and in alignment with our broader business objectives. **Key Responsibilities:** + Lead, mentor, and support the application development teams to drive both individual and collective success. + Manage project timelines, resources, and budgets to ensure smooth and timely delivery. + Cultivate strong working relationships with internal teams and external partners. + Oversee vendor relationships, ensuring collaboration and effective service delivery. + Monitor and manage project and departmental budgets to optimize cost efficiency. + Take on additional responsibilities as needed to support the evolving needs of the business. **In this role:** + Proven ability to manage multiple complex projects simultaneously, ensuring priorities are effectively balanced. + Strong communication skills, capable of engaging both technical and non-technical stakeholders. + Experience in managing complex systems and projects from inception to completion. + Analytical mindset with a focus on problem-solving and making data-driven decisions. + A proactive approach to meeting deadlines and achieving performance goals. + Strong technical instincts, with a knack for evaluating and choosing the right technologies and approaches. You've successfully iterated on problems, leading to broader, impactful solutions. + Passion for continuous learning, staying updated on emerging technologies, and evolving your technical knowledge. + Comfort working in ambiguity, identifying patterns, and recommending actionable solutions. + Collaborative, with the ability to work across diverse teams and stakeholders. + A genuine passion for technology-whether through personal projects, open-source contributions, or hands-on experience. + Enthusiasm for DevOps culture and collaborative software engineering practices. + Cloud expertise, particularly with platforms like AWS. **Basic Qualifications:** + B.S. / M.S. in Computer Science or related discipline from an accredited college or university. + 8+ years of leadership experience in managing technical teams. + Strong understanding of object-oriented programming, software engineering practices, and quality engineering techniques. + Experience building and consuming RESTful APIs. + Experience with technologies like Angular, Ionic, Node.JS, Type Script, AWS managed services + Experience building consumer facing mobile and web applications. **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) **Location** : [HYBRID] Charlotte, NC OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

The Operations Optional Product Support Specialist will be part of a special unit that will be the single point of contact for customer requests and inquiries for cancelation of optional insurance products. This unit will be solely responsible for both customer contacts concerning cancelations via phone, email, mail, or in-person requests and the back-office processing of insurance cancelation requests. The Specialist must be able to balance volumes and quality for both workstreams. In addition, this team will be responsible for attempting to contact every customer who elects to purchase Optional Products for their OneMain loan, ensuring they are fully aware of the product purchase and cancelation rights. This is a unique, specialized role that requires an individual that can both offer a consistently exceptional customer experience and maintain high volume and high accuracy of special account handling through back office processing. In the Role Become a subject matter expert with OneMain Optional products (terms, premiums, cancellations, refunds, etc.), as a single point of contact for customer support Manage both Inbound and Outbound customer contacts concerning Optional Products Demonstrate active listening to offer appropriate support or solutions with a focus on quality and first call resolution Demonstrate attention to detail with customer contacts, including excellent call quality, appropriate account documentation and disposition Receive and process customer requests for product cancellation according to regulatory and compliance expectations, maintaining processing volumes with high accuracy and attention to detail Review accounts for outstanding refund checks, process stop payments, and re-issue new refund checks when applicable Quickly identify potential operational issues or opportunities, and collaborate with the team, partners, and leadership to resolve Ensure processing volumes meet formal service level agreements Customer engagement through multiple communication channels including, web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses Work with customers in a consultative manner in accordance with all applicable laws policies and procedures including compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing Requirements High School or GED. 3 to 5 years of call center experience Proficient in Microsoft products, specifically Excel, Outlook, and Teams Exceptional verbal and written skills Internal systems experience preferred Experience with internal optional products preferred Sound judgment in problem solving and solutions to minimize risk Location: Fort Mill, SC Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options for team members and their dependents Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Continuing education Bonus eligible Paid time off Paid volunteer time And more OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

As a OneMain Branch Manager, you will create an outstanding environment-a place where people enjoy coming to work and making a positive impact in the community. You will lead by example, empowering their team to offer loan products that meet our customers' needs. Your success will be based on your teams' performance. You will be a coach training the team to achieve financial goals in a responsible manner. **In the role** + Build an environment that is customer focused, ensuring all options are presented to for review in the lending process + Manage collection activities including consulting with customers on loan payments for past due accounts + Attract and develop high-quality and diverse talent + Coaches team members by providing actionable feedback and empower career growth + Drive branch performance by motivating team members while maintaining compliance with all policies and applicable laws + Uses strategic thinking to prioritize and resolve issues as they arise with speed and consistency + Must be able to travel locally for business development purposes **REQUIREMENTS** + HS Diploma/GED + Leadership experience with coaching and leading a team + Proven experience with meeting sales goals + Ability to obtain insurance licensing within 6 months of start date where required **Preferred Requirements** + College degree or experience with underwriting, credit decision, or related financial industry experience **LOCATION:** On site **Who we Are** A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. **Key Word tags** Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

**Key Responsibilities** + Contribute to the OneMain Enterprise Patch Management Program Strategy focusing on cloud architecture. + Act as the subject matter expert in patch management best practices, standards, guidelines, architecture and roadmaps with a focus on cloud security. + Serve as the technical resource for OneMain patch management and vulnerability remediation efforts across servers, endpoints, network devices, and cloud environments. + Contribute to the creation of reusable artifacts, standards, templates, guidelines, and patterns to be used by other team members. + Drive compliance with SLAs for patch management and vulnerability remediation. + Architect and optimize automated patch deployment pipelines using services such as AWS Systems Manager (SSM), Azure Update Management, or infrastructure-as-code (IaC) automation tools (Terraform, Ansible). + Oversee patch and configuration compliance across various operating systems. + Ensure compatibility and performance validation before and after patch cycles. + Support and advise on cloud configuration hardening initiatives in parallel to patching activities. + Participate in technology lifecycle management activities. + Strong knowledge of operating systems, networking, databases and web applications. + Identify ways to improve, simplify and automate activities and processes. + Familiarity with a wide range of technology support and patch deployment tools. + Analyze trends to identify process inefficiencies and propose technical and/or procedural improvements. + Provide mentorship and guidance to junior engineers and analysts. **Requirements** + Bachelor's Degree (Computer Science or related field) and 8 years' experience in IT engineering. + Excellent interpersonal, written/verbal communication and leadership skills with the ability to make recommendations and explain patch management lifecycle concepts to all levels of the organization. + 4+ years' experience with IT vulnerability remediation, patch management and cloud security. + 4+ years of team management/leadership experience. + Proven track record of implementing and managing a successful Enterprise Patch Management Program. + Expert knowledge of patch lifecycle management concepts. + Excellent project management skills. + Experience with all elements of change management. + Proven capacity to work independently and manage multiple, completing demands. + Ability to travel domestically. **Preferred Qualifications** + Advanced hands-on experience with AWS/Azure environments + Proficiency with containerization and orchestrations tools such as Docker and Kubernetes + Relevant cloud certifications is a plus. **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance. OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

At BrightWay (********************** we're living our mission to improve the financial well-being of hard-working Americans. Our goal is to transform the way our customers think about and use credit cards, rewarding good behavior in ways that truly add value, while providing experiences that empower and engage, even if that means challenging industry norms. Operating as a startup and owned by OneMain Financial, one of the largest and most successful personal finance companies in the industry, we launched our digital-first suite of credit cards in 2021 and have been on a high growth, fast-track ride of fostering innovative thinking to engaging and empower our customers ever since. Key Responsibilities: We are looking for a Senior Product Designer to join our Servicing team, building best in class experiences and driving outcomes within the BrightWay mobile app and digital properties. We continually challenge what a digital finance product can be - employing a customer-first approach in developing all of our products, features, or experiences. We're not afraid to look to outside influences and create new frameworks. The Senior Product Designer is responsible for bringing our larger strategic vision to life, alongside cross functional team members across product, engineering, operations, and analytics. You are expected design solutions to customer problems on a feature level and oversee implementation, while maintaining the quality of our product and design systems. On any given day, you'll be analyzing data with your product manager, then brainstorming solutions that add iterative value with your design team. The next day you may be reviewing sprint output with your engineering team members and testing the latest mobile app release. Another day, you may be prototyping and test potential solutions with users. And because you have a strong bias for action, you'll do whatever it takes to get the job done. Qualifications: Minimum of 5 years experience in either agency, startup, or early-stage product environments designing consumer facing digital experiences, preferably with new to market products. Experience collaborating and working in cross-functional teams, strategically partnering with product managers and engineers. Ability to turn research insights and data into design decisions that influence our product. Experience building within successful and engaging experiences across multiple platforms (iOS, Android, Mobile web) Strong UX, information hierarchy and customer journey mapping capabilities. Strong visual design competency and attention to detail. Experience utilizing a design system. Ability to rapidly iterate and produce multiple concepts and solutions. Ability to prototype and communicate design intent. Excellent communication and presentation skills, with an understanding of when to both define and defend the rationale behind decisions. Proficiency with Figma, Zeplin, and Jira Bachelor's degree or equivalent experience Location: (HYBRID) Charlotte, NC Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. **In the Role:** + Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services + Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day + Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations + Maintain and note all appropriate information and documentation on customer and account status + Collaborate both in person and virtually, using available technology to connect with other internal teams **Requirements** + High School Diploma or GED + Proficiency in utilizing multiple tools/systems simultaneously + Skilled at achieving and exceeding goals **Preferred** + Experience working in customer service, collections or call center environments + Bilingual: Spanish **Work Schedule:** Hours of Operation Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM The schedule is for 40 hours per week within the hours of operation _,_ which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. **Training Schedule:** The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success. **Location:** Onsite - Fort Mill, SC **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) **Key Word Tags** Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

**Work You'll Do** As part of a demonstrated commitment, we are investing in digital innovation, emerging products, and new ways to help our customers with their financial wellbeing. This role is on our industry leading credit cards platform. We are looking for a **Lead** **Engineer** to join our team. You will work with our product, design, and engineering teams to plan, design, and develop customer facing applications for credit cards. We offer an opportunity to work in a collaborative and inclusive environment with people who value their work and who welcome fresh ideas. **Who you are:** + You're driven to build intuitive experiences that start with the customer first + You embrace change and innovation, always seeking to push the boundaries and expand `your knowledge and skill set **What you'll do:** + Perform complex application programming activities on IBMi, using COBOL, RPGLE, & SQLRPGLE + Lead the definition of system architecture and detailed solution design that are scalable and extensible + Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible + Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework + Become a subject matter expert for our mobile applications backend and middleware + Deliver amazing solutions to production that knock everyone's socks off + Mentor junior developers on the team + Provide assistance to technical team as needed + Assist in interviewing and building out technical team + Suggest improvements to optimize delivery **What we're looking for:** + Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around. + A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time. + A love for working in ambiguity-and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don't form an opinion and sell it as if it's gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts. + Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone. + Flexible and willing to accept change in priorities, as necessary + Demonstrable passion for technology (e.g., personal projects, open-source involvement) + Enthusiastic embrace of DevOps culture and collaborative software engineering + Ability and desire to work in a dynamic, fast paced, and agile team environment + Enthusiasm for cloud computing platforms such as AWS or Azure **Basic Qualifications:** + Minimum B.S. / M.S. Computer Science or related discipline from accredited college or University + 5-7+ years programming IBMi technology using COBOL, RPGLE, & SQLRPGLE + 3 or more years of progressive responsibility as an engineer on development teams directly responsible for building and delivering software-intensive systems. + Complete SDLC Project Knowledge + Experience delivering customer-facing legacy applications in IBMi Cobol + Knowledge of iSeries API's, Data queues, User queues, multithreading, Journaling and IBM iSeries file systems such as Library based system etc + Proficient in building and consuming RESTful APIs + Proficient in managing multiple tasks and consistently meet established timelines + Experience integrating APIs with front-end and/or mobile-specific frameworks + Strong collaboration skills + Excellent written and verbal communications skills **Preferred Qualifications:** + Financial Services experience and Credit Card experience a big plus. + Exposure to principles of planning, organizational change management, resource allocation, leadership techniques, and team coordination. + Strong strategic thinking and problem-solving skills. + Familiarity with modern software development methodologies and tools. + Lead the definition of system architecture and detailed solution design that are scalable and extensible + Collaborate with cross functional team and other engineers/developers on different permutations to find the best solution possible + Lead a project/program from initiation to delivery and warranty. + Flexible and willing to accept change in priorities, multitask as necessary **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

We are seeking a Manager to join our Data Science team in Charlotte, NC. This is an exciting opportunity to develop and manage an integrative set of models across a diverse portfolio. These models include but are not limited to risk models, direct mail response models, portfolio risk models, line management models, collection models, and others. Working with various partners, the role will also have responsibilities for model monitoring, customer segmentation, competitive analysis, and input into strategy. A successful candidate will expand competencies and grow business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end project cycle. They will also gain knowledge to suggest new answers to old questions, develop insights and push the traditional boundaries of the lending industry. The Role Research and develop new modeling techniques that will keep OneMain at the forefront of the industry Work with non-traditional data sources such as information from other industries, tax data, deposit data, demographic data, social media and digital data to improve model performance Lead innovative solutions to gain more value from credit bureau tradeline data Develop creative technical solutions to improve the company's decision making, the customer's experience, and shareholder return Lead a team to conduct statistical analysis and develop profit-driven decision framework and risk strategies within risk appetite with full credit cycle view to drive healthy growth Partner with other leaders to define business priorities, align talent and resources and communicate progress to executive management Understand the data environment to appropriately prioritize and set expectations for key reporting, modeling, and analytical priorities Leverage traditional regression models and machine learning algorithms to understand the key drivers and estimate customer behaviors Effectively prioritize competing initiatives across direct reports; translate strategic priorities into individual/team initiatives and manage expectations Qualifications Master's Degree in a quantitative discipline (Engineering, Statistics, Economics, Business Management or Computer Science) 4+ years of model development experience in a large institution preferred; PHD degrees may offset experience. Knowledge of modeling techniques and methods such as decision trees, neural networks, XGBoost, and complex regressions preferred Superior communication skills with the comfort to interface with all levels of management Proven experience working with teams of diverse individuals focused on several disparate projects simultaneously Advanced use of computer languages and modeling packages such as R, SAS, and Python (Tensorflow, Pyspark) Innovative and capable of developing creative solutions to complex, data-driven problems Who We Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

The Operations Optional Product Support Specialist will be part of a special unit that will be the single point of contact for customer requests and inquiries for cancelation of optional insurance products. This unit will be solely responsible for both customer contacts concerning cancelations via phone, email, mail, or in-person requests and the back-office processing of insurance cancelation requests. The Specialist must be able to balance volumes and quality for both workstreams. In addition, this team will be responsible for attempting to contact every customer who elects to purchase Optional Products for their OneMain loan, ensuring they are fully aware of the product purchase and cancelation rights. This is a unique, specialized role that requires an individual that can both offer a consistently exceptional customer experience and maintain high volume and high accuracy of special account handling through back office processing. **In the Role** + Become a subject matter expert with OneMain Optional products (terms, premiums, cancellations, refunds, etc.), as a single point of contact for customer support + Manage both Inbound and Outbound customer contacts concerning Optional Products + Demonstrate active listening to offer appropriate support or solutions with a focus on quality and first call resolution + Demonstrate attention to detail with customer contacts, including excellent call quality, appropriate account documentation and disposition + Receive and process customer requests for product cancellation according to regulatory and compliance expectations, maintaining processing volumes with high accuracy and attention to detail + Review accounts for outstanding refund checks, process stop payments, and re-issue new refund checks when applicable + Quickly identify potential operational issues or opportunities, and collaborate with the team, partners, and leadership to resolve + Ensure processing volumes meet formal service level agreements + Customer engagement through multiple communication channels including, web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses + Work with customers in a consultative manner in accordance with all applicable laws policies and procedures including compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing **Requirements** + High School or GED. + 3 to 5 years of call center experience + Proficient in Microsoft products, specifically Excel, Outlook, and Teams + Exceptional verbal and written skills + Internal systems experience preferred + Experience with internal optional products preferred + Sound judgment in problem solving and solutions to minimize risk **Location:** Fort Mill, SC **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options for team members and their dependents + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Continuing education + Bonus eligible + Paid time off + Paid volunteer time + And more OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

Key Responsibilities Contribute to the OneMain Enterprise Patch Management Program Strategy focusing on cloud architecture. Act as the subject matter expert in patch management best practices, standards, guidelines, architecture and roadmaps with a focus on cloud security. Serve as the technical resource for OneMain patch management and vulnerability remediation efforts across servers, endpoints, network devices, and cloud environments. Contribute to the creation of reusable artifacts, standards, templates, guidelines, and patterns to be used by other team members. Drive compliance with SLAs for patch management and vulnerability remediation. Architect and optimize automated patch deployment pipelines using services such as AWS Systems Manager (SSM), Azure Update Management, or infrastructure-as-code (IaC) automation tools (Terraform, Ansible). Oversee patch and configuration compliance across various operating systems. Ensure compatibility and performance validation before and after patch cycles. Support and advise on cloud configuration hardening initiatives in parallel to patching activities. Participate in technology lifecycle management activities. Strong knowledge of operating systems, networking, databases and web applications. Identify ways to improve, simplify and automate activities and processes. Familiarity with a wide range of technology support and patch deployment tools. Analyze trends to identify process inefficiencies and propose technical and/or procedural improvements. Provide mentorship and guidance to junior engineers and analysts. Requirements Bachelor's Degree (Computer Science or related field) and 8 years' experience in IT engineering. Excellent interpersonal, written/verbal communication and leadership skills with the ability to make recommendations and explain patch management lifecycle concepts to all levels of the organization. 4+ years' experience with IT vulnerability remediation, patch management and cloud security. 4+ years of team management/leadership experience. Proven track record of implementing and managing a successful Enterprise Patch Management Program. Expert knowledge of patch lifecycle management concepts. Excellent project management skills. Experience with all elements of change management. Proven capacity to work independently and manage multiple, completing demands. Ability to travel domestically. Preferred Qualifications Advanced hands-on experience with AWS/Azure environments Proficiency with containerization and orchestrations tools such as Docker and Kubernetes Relevant cloud certifications is a plus. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance. OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

As a OneMain Branch Manager, you will create an outstanding environment-a place where people enjoy coming to work and making a positive impact in the community. You will lead by example, empowering their team to offer loan products that meet our customers' needs. Your success will be based on your teams' performance. You will be a coach training the team to achieve financial goals in a responsible manner. In the role Build an environment that is customer focused, ensuring all options are presented to for review in the lending process Manage collection activities including consulting with customers on loan payments for past due accounts Attract and develop high-quality and diverse talent Coaches team members by providing actionable feedback and empower career growth Drive branch performance by motivating team members while maintaining compliance with all policies and applicable laws Uses strategic thinking to prioritize and resolve issues as they arise with speed and consistency Must be able to travel locally for business development purposes REQUIREMENTS HS Diploma/GED Leadership experience with coaching and leading a team Proven experience with meeting sales goals Ability to obtain insurance licensing within 6 months of start date where required Preferred Requirements College degree or experience with underwriting, credit decision, or related financial industry experience LOCATION: On site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Maintain and note all appropriate information and documentation on customer and account status Collaborate both in person and virtually, using available technology to connect with other internal teams Requirements High School Diploma or GED Proficiency in utilizing multiple tools/systems simultaneously Skilled at achieving and exceeding goals Preferred Experience working in customer service, collections or call center environments Bilingual: Spanish Work Schedule: Hours of Operation Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM The schedule is for 40 hours per week within the hours of operation , which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Training Schedule: The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success. Location: Onsite - Fort Mill, SC Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Work You'll Do As part of a demonstrated commitment, we are investing in digital innovation, emerging products, and new ways to help our customers with their financial wellbeing. This role is on our industry leading credit cards platform. We are looking for a Lead Engineer to join our team. You will work with our product, design, and engineering teams to plan, design, and develop customer facing applications for credit cards. We offer an opportunity to work in a collaborative and inclusive environment with people who value their work and who welcome fresh ideas. Who you are: You're driven to build intuitive experiences that start with the customer first You embrace change and innovation, always seeking to push the boundaries and expand `your knowledge and skill set What you'll do: Perform complex application programming activities on IBMi, using COBOL, RPGLE, & SQLRPGLE Lead the definition of system architecture and detailed solution design that are scalable and extensible Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework Become a subject matter expert for our mobile applications backend and middleware Deliver amazing solutions to production that knock everyone's socks off Mentor junior developers on the team Provide assistance to technical team as needed Assist in interviewing and building out technical team Suggest improvements to optimize delivery What we're looking for: Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around. A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time. A love for working in ambiguity-and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don't form an opinion and sell it as if it's gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts. Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone. Flexible and willing to accept change in priorities, as necessary Demonstrable passion for technology (e.g., personal projects, open-source involvement) Enthusiastic embrace of DevOps culture and collaborative software engineering Ability and desire to work in a dynamic, fast paced, and agile team environment Enthusiasm for cloud computing platforms such as AWS or Azure Basic Qualifications: Minimum B.S. / M.S. Computer Science or related discipline from accredited college or University 5-7+ years programming IBMi technology using COBOL, RPGLE, & SQLRPGLE 3 or more years of progressive responsibility as an engineer on development teams directly responsible for building and delivering software-intensive systems. Complete SDLC Project Knowledge Experience delivering customer-facing legacy applications in IBMi Cobol Knowledge of iSeries API's, Data queues, User queues, multithreading, Journaling and IBM iSeries file systems such as Library based system etc Proficient in building and consuming RESTful APIs Proficient in managing multiple tasks and consistently meet established timelines Experience integrating APIs with front-end and/or mobile-specific frameworks Strong collaboration skills Excellent written and verbal communications skills Preferred Qualifications: Financial Services experience and Credit Card experience a big plus. Exposure to principles of planning, organizational change management, resource allocation, leadership techniques, and team coordination. Strong strategic thinking and problem-solving skills. Familiarity with modern software development methodologies and tools. Lead the definition of system architecture and detailed solution design that are scalable and extensible Collaborate with cross functional team and other engineers/developers on different permutations to find the best solution possible Lead a project/program from initiation to delivery and warranty. Flexible and willing to accept change in priorities, multitask as necessary Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.