OneMain jobs in Wilmington, DE

The Vice President/Director of Debt Settlement Agency (DSA) Operations is responsible for end-to-end ownership of the DSA process execution and transformation. This leader will drive operational excellence by designing, implementing, and continuously improving processes with a strong focus on automation, efficiency, and digital transformation. A key aspect of this role is managing and strengthening strategic partnerships with our largest debt settlement agencies (DSAs), ensuring optimal performance and partnership growth. **Key Responsibilities** + **Process Execution & Transformation:** Own the full DSA operational process lifecycle-from design and implementation to ongoing optimization. Champion automation and digital initiatives to streamline workflows and deliver superior business outcomes. + **Strategic DSA Partnerships:** Serve as the primary point of contact for major debt settlement agencies (DSAs). Lead B2B performance management and partnership development to maximize value, strengthen collaboration, and ensure access to our customers. + **Continuous Improvement:** Identify, develop, and execute process enhancement initiatives that improve efficiency, compliance, and customer experience. Leverage data analytics to monitor KPIs, analyze trends, and drive corrective actions. + **Leadership & Team Development:** Lead, mentor, and develop Operation Support Supervisors and their teams as required. As automation increases, evolve the team's focus toward higher-value activities and strategic initiatives. + **Resource & Cost Optimization:** Oversee resource allocation, workload prioritization, and cost management to ensure operational effectiveness. + **Compliance & Documentation:** Ensure all processes adhere to state, federal, and corporate requirements, maintaining detailed documentation and audit readiness. + **Cross-Functional Leadership:** Lead projects to implement new technologies and process changes, collaborating with stakeholders across the organization. + **Executive Communication:** Represent DSA operations in executive forums, presenting results, strategies, and recommendations to senior leadership. + **Culture of Innovation:** Foster an environment of continuous improvement, innovation, and high performance. **Requirements** + Bachelor's degree required; STEM field preferred (e.g., Engineering, Computer Science, Mathematics, or related discipline) + 10+ years of progressive leadership experience in collections, call center operations, or related financial services + Proven experience managing B2B partnerships/vendor management, including performance management, contract management, and partnership development + Demonstrated success in process ownership, process improvement, and automation initiatives + Experience overseeing multiple teams and managers in a fast-paced environment + Strong analytical, strategic thinking, and problem-solving skills + Excellent presentation and communication skills, with the ability to influence at all levels + Track record of driving transformation and change management + Knowledge of regulatory requirements and compliance standards in collections and financial services + Experience with technology implementation, workflow automation, and data analytics tools + Ability to travel 25% of the time **Location:** Wilmington, DE // HYBRID: 3 days/week in office **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

As an Associate Data Science Analyst, you'll develop the technical skills to build the machine learning systems that drive our company and produce great customer outcomes. You'll get hands-on experience as you apply your talents, creativity, and passion to create innovative solutions to real-world data science use cases. No matter the projects, you'll have the opportunity to explore, while learning from experts in consumer lending in a close-knit team-oriented environment. This role will provide exposure across multiple disciplines to accelerate your career growth. In the Role: Apply diverse statistical and machine learning techniques to analyze a variety of datasets to solve complex, unstructured business problems. Actively contribute to our team's vibrant culture through sharing knowledge, helping peers, and generally being a great person to work with. Develop creative technical solutions to improve the company's decision making, the customer's experience, and shareholder returns. Evaluate non-traditional data sources to see if they result in better underwriting decisions, saving our hard-working customers millions in interest payments. Mine the “digital exhaust” of our marketing campaigns to identify new populations who would benefit from our products. Partner with our operations teams to surface data insights that will allow our thousands of branch staff to better serve our customers. Requirements: Current post-graduate degree student in a quantitative discipline (Engineering, Data Science, Statistics, Biostatistics, Physics, Economics, Operations Research, or Computer Science) with an expected graduation date of Winter 2025 or Spring 2026. Outstanding communication skills, including the ability to explain technical topics and concepts to a non-technical audience. Proven experience (in an academic, athletic, volunteer, or employment context) working with teams of diverse individuals to deliver complex projects. Experience in use of open-source machine learning libraries (Python or R). Innovative and capable of developing creative solutions to complex, data-driven problems. Preferred: Successful candidates will possess strong analytic, strategic thinking, communications, and leadership skills. They will also demonstrate curiosity, creative problem solving, integrative business thinking, teamwork, and bias for action. Just as importantly, they will be enthusiastic learners who want to tackle real-world challenges. About You: You are ready to launch your data science career. You want to create solutions to help hard-working Americans improve their financial lives. You want to work on a modern cloud-based data infrastructure. You want to directly learn from some of the best data science and business leaders in consumer finance. You want to be part of a team which is nimble, collaborative, diverse, and fun. Who we Are: OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-time employees with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Most Loved Workplace 2022, 2023, and 2024 OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

We are seeking an Associate Director of Website Conversion Analytics to join our marketing team. This individual will use advanced analytics and the latest customer-centric marketing knowledge to build, socialize, and execute digital conversion and website strategies. Digital marketing is the primary focus for OneMain Financial to drive originations as we continue to digitize our branch acquisition model. **In the role:** The position requires strategic leadership with experience in digital marketing, web analytics, landing page A/B testing, SEO, customer path analysis, and knowledge of omnichannel customer experience. A successful candidate will apply a well-thought-out analytical approach to solving complex problems and will possess collaborative and influencing skills. Culture-wise, they will have a pursuit of excellence, high integrity, and a bias for action and speed. They will be a self-starter and use critical reasoning and data skills to develop insights, suggest/test new ideas, and drive actionable and meaningful solutions. **Requirements:** + Bachelor's Degree in a quantitative discipline, such as Engineering, Statistics, Economics, Data Analytics, or Computer Science. An MBA or Master's degree with a concentration in Marketing, Data Science, or Statistics is preferred + Reduce funnel fallout and increase app submissions using a combination of landing page testing, elimination of user journey friction, offer presentment/placements, personalization, text/imagery changes, and new app features + Closely partner with the product, marketing, and UX to develop data-driven customer journeys. Serve as an integrator between broader upper funnel SEO strategies and the web conversion goals + Use analytical techniques such as segmentation, benchmarking, binning, clustering, correlations, regressions, residual modeling, and outlier treatments to develop analytical insights and learnings that can help test variations to landing pages + Develop subject matter expertise on digital data concepts, such as de-anonymizing and de-duping prospects, matching leads to personas, event creation and tagging, customer path analytics, page/form engagement analytics, etc + Develop test design and post-test analytics, such as defining target KPIs and analysis plans, including sample-size requirements for statistical significance, quantifying business value, drilldowns on large variances to uncover root causes, and monitoring with data visualization tools/dashboards + Communicate with senior leaders across the organization to evangelize customer conversion strategy and keep key stakeholders abreast of the latest funnel conversion results and developments + Stay on top of competitor's web experiences to maintain best-in-class practices, web analytical methods, products and solutions, and new data sources for continuous improvement. Monitor and report on funnel performance; maintain/enhance data structure for funnel analytics and alerts + Recruit, mentor, and manage one or several high-performing analysts + Proactive and self-driven. Possesses a strong analytical mindset to conceive, socialize, and project manage data-driven web improvements, driving meaningful impacts on digital conversions + Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels + Skilled in independently performing mid/complex web analytics on well-structured data. At least mid-level proficiency and hands-on SQL skills (and/or R, SAS, Python) with the ability to self-serve on constructing data joins, data aggregation and manipulation, and building segmentation. Advanced Excel skills + 6+ years of analytical experience in digital marketing, preferably with a focus on conversion rate optimization + 2+ years of experience managing across teams and/or mentoring junior analysts **Preferred** : + Hands-on experience with conversion analytics tools (such as Heap, Google Analytics, Adobe Analytics, Optimizely, GlassBox, HotJar, etc.) + Domain knowledge of websites, CSS, HTML, SEO schemas, and the ability to act as a liaison between analytics and technology teams + Knowledge of statistics, probabilities, and NPVs + Experience leveraging data visualization and digital marketing tools such as Looker, Power BI, Tableau + Lending or consumer finance industry experience. **Location** : **[HYBRID]** Wilmington. DE :: 3 days/week _(Tues.- Thurs.)_ **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

Schedule: Hybrid OneMain is currently seeking a Managerof Fair Lending Analysis. This individual will be responsible for developing and improving Quantitative Fair Lending program for our consumer credit portfolio (Personal Loans, Credit Cards, Automotive loans and Point of sale loans). This role is responsible for the continued development of OneMain's fair lending analytical governance framework. You will partner with technical and domain specific experts across the organization to stand up processes and frameworks aimed at proactively identifying and reporting on fair lending risk across products and business partners. Responsibilities: Own, enhance, implement, and maintain the OneMain's Fair Lending Analytics Program, ensuring appropriate Fair Lending statistical analyses are conducted accurately and timely to mitigate fair lending risk across our products. Collaborate across multidisciplinary teams - Legal & Compliance, Data Science, Model Risk Management and Operations. Proactively learn business model changes including various underwriting and pricing strategies that could introduce fair lending risk across customer life cycle from customer acquisition to servicing. Use various statistical techniques like regression and classification tests to report on potential risk areas and perform statistical deep dives to enhance analysis. Build metrics around both statistical and practical significance by building compelling analytical arguments and statistical models. Draft clear and concise reports of the results of ongoing monitoring and special assessment projects and present results to Compliance organization Provide consulting services to business partners on issues involving identification of realized and emerging fair lending risks. Qualifications: Masters degree in a quantitative field required 5+ years' experience in statistics, data science, decision science, or a related quantitative field 3+ years experience building statistical models in consumer finance industry 3+ years experience with fair lending-related testing, including the following techniques: BISG algorithm Feature/variable proxy testing Shapley or related model proxy testing Statistical significance model proxy testing Knowledge of consumer lending products and practices. Working knowledge of machine learning models, specifically tree models like XGboost. Excellent analytical and deep dive skills using data analysis and model building. Strong ability to create new statistical procedures and metrics to address business problems. Strong ability to communicate effectively with colleagues with varying degrees of technical analytics knowledge and experience. Strong idea generation and deep-thinking skills with interest in R & D Proficient in Python/SAS, SQL and general database skills Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-time employees with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

The Associate Director of Model Governance & Analytics will be responsible for assisting with enterprise-wide model governance policies and procedures including but not limited to Models, Quantitative Fair Lending, Data and Compliance for our consumer credit portfolio (Personal Loans, Credit Cards, Automotive loans and Point of sale loans). This role is responsible for the continued development of OneMain's governance framework, while infusing accountability across the enterprise to those high standards. You will partner with technical and domain specific experts across the organization to stand up processes and frameworks aimed at reducing model and fair lending risk. **Responsibilities** + Provide model governance oversight in development of new models or modifications to existing models used for across the customer credit lifecycle, i.e. marketing through collections. Closely partner with data science team and provide guidance on leading model risk management practices. + Provide model governance oversight over CECL and loss models and write model governance reports for distribution to audit agencies. + Performs independent challenges to models and identifies model weaknesses and opportunities for improvement. + Ensure that modeling specifications and constructsadhere to defined mathematical, statistical & industry standards + Participates in hands on model validation & monitoring is on a periodic basis and evaluates whether validations and other reviews performed by the model governance team, business or third parties follow the requirements set forth in the MRM Policy. + Periodically assess models and business strategies for Fair lending risk by developing and/or enhancing quantitative fair lending framework across different products. + Assess new statistical techniques of identifying fair lending risk (disparate impact/treatment) that is both intuitive and statistically sound to measure up to regulator scrutiny. **Qualifications:** + Masters in a quantitative field such as Mathematics, Operations research or Statistics. + Advanced knowledge of statistical and machine learning methods, techniques, formulas, and tests. + 7 years' progressive experience in consumer credit industry + 4 years of progressive experience in Model Risk Management + Solid knowledge of key econometric and statistical techniques (i.e., predictive modeling, various regressions, decision trees, and data mining methods. + Strong technical & applied background in building Machine learning models, specifically tree based models like XGBoost. + Excellent verbal, written, and interpersonal communication skills. + Applied experience with LLM's a plus + Proficient in SQL, Python, and MS office suite. **Preferred Qualifications:** + PhD in Mathematics, Operations Research or Statistics **Location** : HYBRID: Wilmington, DE // Tues. - Thurs. **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

We are seeking a Director of Direct Mail Marketing Strategy and Analytics to join our marketing leadership team. OneMain Financial is the nation's leading direct mailer for sub-prime and near-prime personal loans. As such, our direct mail ("DM") marketing program is highly analytical and requires a large amount of strategic oversight. The candidate will lead a team of analysts and will be responsible for leveraging advanced analytics to resiliently grow our Direct Mail channel. This includes DM strategy development, analysis, mail selection optimization, performance reporting, and development of robust learning agenda to drive continued innovation. **In the Role** The successful candidate will combine the skills of a strategic thinker with the ability to run a complex execution engine. On the strategy front, this person will continuously look out for opportunities to optimize and grow the channel and present insights and recommendations up to C-level executives. On the execution side, they will be able to manage multiple workstreams with a high attention to detail. Ability to partner well with peers and senior leaders outside of analytics within our marketing team is a must as well. **Key Responsibilities** + Lead and develop an analytics team whose primary function is to manage a monthly DM investment decision process that maximizes both response and NPV. + Build a deep understanding of our end-to-end mail execution process that involves multiple teams (Campaign Execution, Credit, Marketing, etc.) and how we capture DM response data within our prospect database that feeds future insights, and execute this process on a monthly basis with minimum errors. + Build a strategic understanding of the key levers that can be used to improve and/or expand the program, and build/execute a learning agenda to help accomplish these strategic objectives. Examples include develop tests around mail cadence, segmentation of prospects, incorporation of new data sources, and ongoing A/B creative testing process. + Re-evaluate and improve our holdout strategies that allow for measurement of the mail channel's incremental contribution to the overall business and marginal incrementality + Analyze cross-channel interactions i.e., how DM influences other marketing channels and other channels' impact to DM. + Build deep expertise in our DM Targeting models, partner with Data Science team to continuously improve our targeting efficiency. + Understand the reporting needs of the business and enhance / streamline reports where necessary. + Monitor and report on the broader macro-environment for personal lending, specifically other lenders behavior in Direct Mail through competitive intelligence. Use those insights to inform our own DM decision making. **Requirements** + Bachelors degree in a quantitative discipline such as Engineering, Statistics, Economics, Business Management, or Computer Science (advanced degree desired) + 10+ years of experience driving informative decisions through analyses; Master's or PHD degrees may offset experience + 5+ years of analytics leadership experience, building and prioritizing teams and objectives based on company strategy + Deep knowledge of analytical tools and techniques to drive business outcomes. Advanced analytical skillset using tools such as SQL, SAS, R, or Python. Experience leveraging data visualization and digital marketing tools such as Power BI + Innovative and capable of developing a highly analytical approach to solving problems; strong data and insights intuition, intellectual curiosity + Strong cross-functional communication and influencing skills, including experience presenting to and getting buy-in on strategy from senior executives + Experience in marketing and in particular direct mail marketing is preferred + Lending or consumer finance industry experience preferred **Preferred Skils** : + Thorough understanding of direct mail marketing campaigns are designed and executed, from identifying prospects to be mailed in our prospect database, culminating in sending out marketing solicitations through our print vendors. + Experience using bureau data and non-bureau data within a prospect database solution (i.e., Acxiom) **LOCATION** : (HYBRID): 3 days/week: T-R // Wilmington, DE **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site PAY: Target base salary range is $19.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

The Business Solutions Manager is responsible for driving functional process improvements and managing business requirements for technology and data asset enhancements within the DSA channel. This leader acts as a business process specialist, troubleshooting operational and technology issues, and ensuring seamless data exchange between Debt Settlement Agencies (DSAs) and internal systems. The Business Solutions Manager collaborates closely with technology, operations, and DSA partners to advance the overall debt settlement process and support the adoption of new digital solutions. **In the Role** + **Process Troubleshooting & Optimization:** Own the identification, diagnosis, and resolution of operational and functional process issues within the DSA channel. Lead initiatives to streamline workflows and improve efficiency. + **Technology & Data Exchange Oversight:** Manage and troubleshoot issues related to data exchange between DSAs and internal platforms. Partner with IT and DSAs to ensure data integrity and resolve integration challenges. + **Business Requirements Development:** Gather, document, and prioritize business requirements for technology use cases and data asset enhancements. Translate operational needs into actionable requirements for technology teams. + **Support Technology Enablement:** Collaborate with technology teams to implement new tools and enhancements that improve business processes and customer experience. + **Cross-Functional Collaboration:** Work closely with operations, technology, and DSA partners to ensure seamless execution of strategic initiatives and process improvements. + **Continuous Improvement:** Drive innovation and continuous improvement across business processes, fostering a culture of proactive problem-solving. + **Executive Communication:** Prepare and deliver presentations and recommendations to senior leadership on process advancements and technology initiatives. **Requirements** + Bachelor's degree required; advanced degree (MBA, STEM, or related field) preferred + 5+ years of experience in business strategy, financial services, collections, or related fields + Proven experience with technology adoption and process improvement in a financial institution or similar environment + Strong analytical, strategic thinking, and problem-solving skills + Experience collaborating with analytics, technology, and operations teams + Excellent presentation and communication skills, with the ability to influence at all levels + Demonstrated success in driving strategic initiatives and change management + Knowledge of regulatory requirements and compliance standards in collections and financial services + Experience with data analytics tools, workflow automation, and digital transformation **Location:** Wilmington, DE **Who We Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

We are seeking an Associate Director of Customer Engagement Analytics to join our Customer Analytics team. Customer Engagement is an essential pillar of OneMain's growth strategy. With over 2.5MM active customers, there are numerous opportunities to better understand their interests, motivations, and financial needs/situations, and turn those insights into effective engagement strategies. This individual will manage a team of data-centric analysts and influence the work of a broader engagement and servicing analytics team, while partnering with the rest of the organization to develop and execute new strategies. This role requires deep expertise in customer analytics, a strong customer-centric mindset, digital analytics, and cross-functional leadership skills. A successful candidate will have experience analyzing the drivers of customer engagement, building strategies, partnering with product, and engineering to continuously improve customer engagement and service experience. Collaborating with various partners, the role will also have responsibilities for strategy development and implementation, reporting/insight generation, and ad-hoc analyses spanning customer engagement and servicing. Location: Wilmington, DE **Responsibilities** + Own and develop all aspects of Payments engagement monitoring/reporting and insights on payment behavior. + Own and develop journey analytics that enables continuous optimization of customer payment journey. + Own Experimentation agenda towards improving payment success rate. + Own and develop payments analytics/strategy that helps in driving collection KPIs. + Partner with Product, Engineering and Treasury teams to develop and drive new payment strategies. + Own and drive all level dashboard development across all the engagement and servicing aspects. + Develop analytical tools and frameworks to drive test design and post-test analytics, supported by statistical significance calculations, KPI dashboards and data visualization tools. + Manage 1-2 analysts and influence a team of 5+ high-performing analysts. **Qualifications** + Bachelor's Degree in a quantitative discipline, such as Engineering, Statistics, Economics, Data Analytics or Computer Science. MBA, or an equivalent combination of education and professional experience is strongly preferred. + 7+ years of analytical experience in digital servicing/marketing space + 2+ years of experience managing analysts; proven ability to build and incentivize high-performing analytical teams. + Advanced Excel skills required; proficiency with SQL required SAS and/or Python a plus. + Experience leveraging digital analytics and data visualization tools. + Strong cross-functional communication and influencing skills, including experience presenting to and getting buy-in on strategy from senior executives. **Preferred** + Lending or consumer finance industry experience Location: (HYBRID) Wilmington, DE **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

OneMain Financial is looking for a Manager, Model Governance and Analysis to join our team is either Wilmington, DE or Baltimore, MD. This is an exciting opportunity that will improve model policies and procedures and make a large impact on the business. Responsibilities Provide hands on model governance oversight in development of new models or modifications to existing models used across the customer credit lifecycle, i.e. marketing through servicing. Closely partner with data science team and provide guidance on leading model risk management practices. Perform independent challenges to models and identify model weaknesses and opportunities for improvement. Evaluate and opine of major model building milestones, including but not limited to, target construction, choice of train vs. validate time periods, sampling, performance time windows, parameter tuning routines, model metrics, variable selection and suitability, and swap set analysis. Build challenger models on select models as needed Ensure modeling specifications and constructs adhere to defined mathematical and statistical standards Perform model validations on a periodic basis and evaluate whether validations and other reviews performed by the model governance team, business or third parties follow the requirements set forth in the MRM Policy. Uses analytics, business rules, and/or other risk tools and techniques to detect model behaviors and risk factors that may indicate activity that warrants further investigation or action. Prepares and distributes regular MIS reporting concerning risk monitoring activities. Effectively communicate outcomes of model risk management. Conduct analytical exercises to support a strong risk management culture Qualifications: Masters in a quantitative field such as Statistics, Mathematics, Data Science, Computer Science, or related quantitative field. Advanced knowledge of statistical and machine learning methods, techniques, formulas, and tests. 5 years progressive experience in consumer credit industry 3 years of progressive experience in Model Risk Management Solid knowledge of key econometric and statistical techniques (i.e., predictive modeling, various regressions, decision trees, and data mining methods). Strong theoretical and applied background in Machine learning models, specifically tree based models like XGBoost. Familiarity with Large Language Models (LLM) desired Strong analytical, data, problem-solving and decision-making skills with high attention to detail and accuracy. Excellent presentation and communication skills, including technical writing abilities. Strong ability to communicate effectively with colleagues with varying degrees of technical analytics knowledge and experience. Strong problem-solving skills Strong idea generation and deep-thinking skills with interest in R & D Proficient in SAS/SQL, Python and MS office suite. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-time employees with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Target base salary is $100,000-$140,000, which is based on various factors including skills and work experience. OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

We are seeking an Associate Director of Website Conversion Analytics to join our marketing team. This individual will use advanced analytics and the latest customer-centric marketing knowledge to build, socialize, and execute digital conversion and website strategies. Digital marketing is the primary focus for OneMain Financial to drive originations as we continue to digitize our branch acquisition model. In the role: The position requires strategic leadership with experience in digital marketing, web analytics, landing page A/B testing, SEO, customer path analysis, and knowledge of omnichannel customer experience. A successful candidate will apply a well-thought-out analytical approach to solving complex problems and will possess collaborative and influencing skills. Culture-wise, they will have a pursuit of excellence, high integrity, and a bias for action and speed. They will be a self-starter and use critical reasoning and data skills to develop insights, suggest/test new ideas, and drive actionable and meaningful solutions. Requirements: Bachelor's Degree in a quantitative discipline, such as Engineering, Statistics, Economics, Data Analytics, or Computer Science. An MBA or Master's degree with a concentration in Marketing, Data Science, or Statistics is preferred Reduce funnel fallout and increase app submissions using a combination of landing page testing, elimination of user journey friction, offer presentment/placements, personalization, text/imagery changes, and new app features Closely partner with the product, marketing, and UX to develop data-driven customer journeys. Serve as an integrator between broader upper funnel SEO strategies and the web conversion goals Use analytical techniques such as segmentation, benchmarking, binning, clustering, correlations, regressions, residual modeling, and outlier treatments to develop analytical insights and learnings that can help test variations to landing pages Develop subject matter expertise on digital data concepts, such as de-anonymizing and de-duping prospects, matching leads to personas, event creation and tagging, customer path analytics, page/form engagement analytics, etc Develop test design and post-test analytics, such as defining target KPIs and analysis plans, including sample-size requirements for statistical significance, quantifying business value, drilldowns on large variances to uncover root causes, and monitoring with data visualization tools/dashboards Communicate with senior leaders across the organization to evangelize customer conversion strategy and keep key stakeholders abreast of the latest funnel conversion results and developments Stay on top of competitor's web experiences to maintain best-in-class practices, web analytical methods, products and solutions, and new data sources for continuous improvement. Monitor and report on funnel performance; maintain/enhance data structure for funnel analytics and alerts Recruit, mentor, and manage one or several high-performing analysts Proactive and self-driven. Possesses a strong analytical mindset to conceive, socialize, and project manage data-driven web improvements, driving meaningful impacts on digital conversions Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels Skilled in independently performing mid/complex web analytics on well-structured data. At least mid-level proficiency and hands-on SQL skills (and/or R, SAS, Python) with the ability to self-serve on constructing data joins, data aggregation and manipulation, and building segmentation. Advanced Excel skills 6+ years of analytical experience in digital marketing, preferably with a focus on conversion rate optimization 2+ years of experience managing across teams and/or mentoring junior analysts Preferred: Hands-on experience with conversion analytics tools (such as Heap, Google Analytics, Adobe Analytics, Optimizely, GlassBox, HotJar, etc.) Domain knowledge of websites, CSS, HTML, SEO schemas, and the ability to act as a liaison between analytics and technology teams Knowledge of statistics, probabilities, and NPVs Experience leveraging data visualization and digital marketing tools such as Looker, Power BI, Tableau Lending or consumer finance industry experience. Location: [HYBRID] Wilmington. DE :: 3 days/week (Tues.- Thurs.) Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

As an Analytics Analyst, you'll learn our businesses and develop strategic and analytical skills as you drive company growth and customer outcomes. You'll get hands-on experience as you apply your talents, creativity, and passion to create innovative solutions to real-world business opportunities such as launching a new auto loan product, designing our digital engagement strategy, optimizing the workflows for our 5,000+ branch team members, or developing new tools to help our customers when they need it most. No matter the projects, you'll have the opportunity to explore, while learning from experts in consumer lending in a close-knit team environment. Whether you want to develop your strategic thinking or grow your technical analytic skills, you'll leverage the knowledge, skills, and perspectives gained from exposure across multiple disciplines to accelerate your career growth. In the Role: Apply strategic thinking and analytic skills to solve complex, unstructured business problems. Turn your proposals into reality by working cross-functionally to get them deployed. Actively contribute to our team's vibrant culture through sharing knowledge, helping peers, and generally being a great person to work with. Develop creative technical solutions to improve the company's decision making, the customer's experience, and shareholder returns. Requirements: Current Masters or Bachelor's degree student with an expected graduation date between Winter 2025 and Spring 2026 in a technical discipline (examples: Business, Finance, Engineering, Statistics, Biostatistics, Physics, Economics, Operations Research, Data Analysis, Computer Science). Outstanding communication skills, including the ability to explain technical topics and concepts to a non-technical audience. Innovative and capable of developing creative solutions to complex, data-driven problems. Proven experience (in an academic, athletic, volunteer, or employment context) working with teams of diverse individuals to deliver complex projects. Preferred: Successful candidates will possess strong analytic, strategic thinking, communications, and leadership skills. They will also demonstrate curiosity, creative problem solving, integrative business thinking, teamwork, and bias for action. Just as importantly, they will be enthusiastic learners who want to tackle real-world challenges. About You: You are ready to launch your data analytics career. You want to create solutions to help hard-working Americans improve their financial lives. You want to directly learn from some of the best data science and business leaders in consumer finance. You want to be part of a team which is nimble, collaborative, diverse, and fun. Who we Are: OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-time employees with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Most Loved Workplace 2022, 2023, and 2024 OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

The MBA Leadership Path (MLP) is an 18-month leadership program designed for recent business school graduates to explore a wide range of concepts, programs, and services to prepare for an assignment in any of OneMain's business lines. You will engage in high-impact strategic assignments, across different areas of the business, to help drive key business objectives and initiatives that support the organization's strategic priorities. While each rotation is unique, each experience will offer you the opportunity to work collaboratively, build business partnerships and develop a diverse set of skills and leadership attributes. As you progress to subsequent rotations, you will acquire new and more complex skills while strengthening your fundamental business knowledge. Rotations may include: Finance Analytics Marketing Capital Markets Operations Digital/Product Management About You: You can collaborate across teams and build strong, influential relationships You can take initiative and thriving in a fast-paced, rapidly changing environment You demonstrate a learning mindset and passion for continuous growth You can identify critical insights and propose solutions to complex problems You have enthusiasm for a career in financial services You have a comfort with ambiguity and a willingness to explore a variety of challenges and pivot as needed. You are a clear, articulate communicator You are comfortable making brave decisions with an ability to collaboratively influence and effectively interact at all levels, both internally and externally in a matrixed environment. Required Skills & Experiences: Undergraduate degree and MBA from an accredited business school with a graduation date of Dec 2025 or between May/June 2026 Outstanding academic achievement 1-5 years of relevant work experience Demonstrated ability to analyze business data and strategy Analytical skills desired; Python and SQL experience is a bonus Leadership experience through on-campus involvement or work experience Excellent written, interpersonal and presentation skills Creative thinking and strong analytical skills Proven ability to connect across groups enabling more communication, knowledge sharing, and collaboration across the enterprise Experience working in Microsoft excel and PowerPoint required Willingness to travel Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Competencies: High Integrity Pursuit of Excellent Enterprise Mindset Bias for Action and Speed Open to Change Customer Focused Great Team Player Fact-Based/Well Thought Out Analysis Who we Are: OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full and some part-time employees with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Most Loved Workplace 2022, 2023, and 2024 OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

OneMain Financial is seeking a experienced Collections Strategy Manager to drive transformation and integration initiatives within our Auto Product Team. The Collections Strategy Manager is responsible for planning, evaluating and continuously improving all aspects of the loss mitigation process, including the development, implementation and administration of strategies to maximize loan profitability. This role partners broadly within the OneMain Auto Product servicing lane to develop efficiencies and ensure consistent customer experience. In the Role Planning, developing, communicating, implementing and assessing strategic initiatives in the following areas: collections, skip tracing, repossession, and account reinstatement. Ensures work completed is within compliance adherence for line of business and acts as primary line of defense for policy exceptions. Improves processes leading to material increases in profitability, while serving as second line of defense for operational escalations and approval processes. Maximizes enterprise values via process improvement, systematic tool development and analytical design of experiments. Supports large scale project delivery by working with leadership and internal support teams to ensure completion of project tasks. Collaborates with Analytics to design and analyze key performance indicators that develop business insights and areas of opportunity. Requirements HS Diploma or GED 7+ years of auto operations experience. 5+ years of experience leading large cross function teams within consumer finance, auto lending, or related field. Strong technical, interpersonal, and management skills. Willingness to set and maintain high standards of performance. Proven history of process improvement leading to material increases in profitability. Strong initiative, drive, and strategic planning skills. Location: Wilmington, DE or Salt Lake City, UT - Hybrid Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options for team members and their dependents Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Continuing education Bonus eligible Paid time off Paid volunteer time And more OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

**Responsibilities** + Provide model governance oversight in development of new models or modifications to existing models used for across the customer credit lifecycle, i.e. marketing through collections. Closely partner with data science team and provide guidance on leading model risk management practices. + Provide model governance oversight over CECL and loss models and write model governance reports for distribution to audit agencies. Have good familiarity with CECL standards and published by The Financial Accounting Standards Board (FASB) + Performs independent challenges of models and identifies model weaknesses and opportunities for improvement. + Ensure that modeling specifications and constructs adhere to defined mathematical and statistical standards + Ensures that model monitoring is performed on a periodic basis and evaluates whether validations and other reviews performed by the model governance team, business or third parties follow the requirements set forth in the MRM Policy. + Uses analytics, business rules, and/or other risk tools and techniques to detect model behaviors and risk factors that may indicate activity that warrants further investigation or action. + Prepares and distributes regular MIS reporting concerning risk monitoring activities. Effectively communicate outcomes of model risk management to various forums both internal and external to the organization. + Evaluates program for effectiveness and consistency with regulatory expectations and industry leading practices. + Periodically assess models and business strategies for Fair lending risk by developing and/or enhancing quantitative fair lending framework across different products. Assess new statistical techniques of identifying fair lending risk (disparate impact/treatment) that is both intuitive and statistically sound to measure up to regulator scrutiny. **Qualifications:** **Education/Experience Requirements** + PhD or Masters in a quantitative field such as Mathematics, Physics, Finance/Economics, Computer Science, Statistics. PhD preferred. + Advanced knowledge of statistical and machine learning methods, techniques, formulas, and tests. + 10 years' progressive experience in consumer credit industry + 7 years of progressive experience in Model Risk Management, including 3+ years as a manager of direct reports, within the Banking or Financial Services industry. + Solid knowledge of key econometric and statistical techniques (i.e., predictive modeling, various regressions, decision trees, and data mining methods. Strong technical background in Machine learning models, specifically tree based models like XGBoost. + Strong analytical, data, problem-solving and decision-making skills with high attention to detail and accuracy. + Excellent verbal, written, and interpersonal communication skills. + Excellent organizational skills with the ability to prioritize and organize work to meet deadlines. + Proficient in SQL, Python and MS office suite. OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

The Associate Director of Model Governance & Analytics will be responsible for assisting with enterprise-wide model governance policies and procedures including but not limited to Models, Quantitative Fair Lending, Data and Compliance for our consumer credit portfolio (Personal Loans, Credit Cards, Automotive loans and Point of sale loans). This role is responsible for the continued development of OneMain's governance framework, while infusing accountability across the enterprise to those high standards. You will partner with technical and domain specific experts across the organization to stand up processes and frameworks aimed at reducing model and fair lending risk. Responsibilities Provide model governance oversight in development of new models or modifications to existing models used for across the customer credit lifecycle, i.e. marketing through collections. Closely partner with data science team and provide guidance on leading model risk management practices. Provide model governance oversight over CECL and loss models and write model governance reports for distribution to audit agencies. Performs independent challenges to models and identifies model weaknesses and opportunities for improvement. Ensure that modeling specifications and constructs adhere to defined mathematical, statistical & industry standards Participates in hands on model validation & monitoring is on a periodic basis and evaluates whether validations and other reviews performed by the model governance team, business or third parties follow the requirements set forth in the MRM Policy. Periodically assess models and business strategies for Fair lending risk by developing and/or enhancing quantitative fair lending framework across different products. Assess new statistical techniques of identifying fair lending risk (disparate impact/treatment) that is both intuitive and statistically sound to measure up to regulator scrutiny. Qualifications: Masters in a quantitative field such as Mathematics, Operations research or Statistics. Advanced knowledge of statistical and machine learning methods, techniques, formulas, and tests. 7 years' progressive experience in consumer credit industry 4 years of progressive experience in Model Risk Management Solid knowledge of key econometric and statistical techniques (i.e., predictive modeling, various regressions, decision trees, and data mining methods. Strong technical & applied background in building Machine learning models, specifically tree based models like XGBoost. Excellent verbal, written, and interpersonal communication skills. Applied experience with LLM's a plus Proficient in SQL, Python, and MS office suite. Preferred Qualifications: PhD in Mathematics, Operations Research or Statistics Location: HYBRID: Wilmington, DE // Tues. - Thurs. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

OneMain is currently seeking a dynamic and experienced Manager of Marketing Analytics to develop data-driven investment decisions to grow our largest marketing channel-Digital Marketing. This role demands expertise in analytics, a deep understanding of campaign P&Ls, channel attributions, and customer-centric design. The ideal candidate will have a strong background in data analytics, digital channels, marketing unit economics, and performance management, with a passion for delivering actionable insights that support marketing objectives. **The Role** In this role, you will lead, develop, and design multi-channel frameworks and monthly processes to choose investments that are either the best from a CPL standpoint or need investments for strategic reasons. You will partner closely with various channel teams to build strategies to improve impressions, increase click-throughs, perform competitive market research, and optimize marketing spend. Additionally, you will routinely communicate and collaborate with several disciplines, including Finance, Credit & Pricing, Originations, Product, and Technology. **Responsibilities:** + Develop thorough data-driven analyses, insights, and recommendations across all digital channels. Influence leadership and drive action plans with end-to-end ownership. + Identify and capitalize on growth opportunities within the digital channels to drive customer acquisition and revenue. + Drive improvements in our ability to detect changes, explain business performances/variances, and set monthly/annual targets through new analytical frameworks and techniques. + Effectively communicate with senior leadership, summarizing complex trends and insights into simplified coherent messages. + Manage multiple competing projects, setting clear expectations, and adhering to deadlines. **Qualifications** + Bachelor's Degree (Master's degree preferred) in a quantitative discipline, such as Economics, Business Analytics, Engineering, Statistics, Data Science, or Computer Science. + 5+ years of experience in complex, data-driven problem-solving. + Strong SQL and/or Python skills. Hands-on experience working on complex structured and unstructured datasets involving several joins; experience with MS Office, Excel, and PowerPoint; experience with one of BI or data visualization platforms a plus (PowerBI, Tableau). + Prior experience with media mix modeling, multi-touch attributions, and digital channel strategies. + Innovative and capable of developing a highly analytical approach to solving problems; strong data and insights intuition, intellectual curiosity. + Ability to work independently, make sound, fact-based recommendations, and think strategically. + Exceptional communication and interpersonal skills, with the ability to effectively interact with senior executives. + Customer-focused mindset with a passion for delivering innovative marketing solutions. + Experience with various data mining and statistical methods is a plus (sampling, hypothesis testing, time series analysis, decision trees, residual modeling). **Who We Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

The Associate Director of Digital Collections Strategy and Analytics is a critical role that will develop and execute on strategies that deepen digital engagement and improve experiences with Collections customers, while pursuing enhanced performance across pre-Collections, Collections and Recoveries. This is an exciting opportunity to join a growing team that has developed strong partnerships and working relationships with other key functional areas such as Operations. Additional responsibilities include driving a new agenda containing elements of transformation, optimization and continued R&D. This individual will serve as the voice of collections for our product and technology teams in pursuit of a best in class digital and self-service experience. They will make tradeoffs across collections effectiveness and operational expenses while balancing regulatory and reputational considerations. This ideal candidate will possess the analytics background and strategic acumen to direct a function that draws strategic insights from data using database and statistical analysis tools to inform decisions and support the company's overarching strategic goals relative to loss prevention. They can be successful leading various types of functions or initiatives across multiple disciplines of our business. They bring new ways of thinking, data sources, technologies and capabilities to our business. **Key Responsibilities** + Develop the vision and set of objectives and roadmap for digital Collections agenda + Build and manage a learning agenda that enables continuous improvement + Develop and optimize strategies that balance collections effectiveness and operational expenses through a combination of analysis, testing and collaboration with partner groups + Independently lead the entire project lifecycle for complex analysis, strategies and models + Partner with other leaders to define business priorities, align talent and resources and communicate progress to executive management + Understand the data environment to appropriately prioritize and set expectations for key reporting, modeling, and analytical priorities + Draw conclusions and influence at all levels of the organization + Build and lead a high performing team - hiring, developing and leading the efforts of others **Qualifications** + Bachelor's Degree in a quantitative discipline (Engineering, Statistics, Economics, Business Management or Computer Science); Master's preferred + 7+ years of experience in consumer lending (preferably in digital servicing or Collections) driving informative risk decisions through analyses; Master's or PHD degrees may offset experience + 3+ years of leadership experience, building and prioritizing teams and objectives based on company strategy + Advanced analytical skillset using tools such as SAS, SQL, R, Python + Innovative and capable of developing creative solutions to complex, data-driven problems **Who we Are** OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: + Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances + Up to 4% matching 401(k) + Employee Stock Purchase Plan (10% share discount) + Tuition reimbursement + Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) + Paid sick leave as determined by state or local ordinance, prorated based on start date + Paid holidays (7 days per year, based on start date) + Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.