OneNeck IT Solutions jobs

The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions. Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and tenacity. We are a results-driven company, which means no politics and a bias-to-action culture where you can make your mark and take as much responsibility as you can handle. Come join the ranks of the world class Sales Team that we are building! Note : This is a home office based role however, only local candidates in the Chicago metro will be considered. Responsibilities Manage the prospecting plan development and execution for new accounts Identify and leverage compelling new business entryways for very targeted outreach (events, markets, conferences, groups) Prospect, qualify, and create new relationships with clients who would benefit from TierPoint's solutions Build relationships with both mid-level and C-suite prospects to deliver personalized solutions to fit the needs of their business Be a master at crafting personal, strategic, valuable messages that engage clients through email and during sales calls Strategize, create, and deliver of compelling solution-focused client presentations for a C-level audience Seamlessly coordinate between clients and various internal teams to ensure a productive and smooth client experience Consistently achieve or exceed monthly goals of prospect engagements and closed deals Learn, maintain, and communicate in-depth knowledge of TierPoint's solutions, industry trends, and competition Successfully manage and overcome obstacles and objections Provide closed-loop feedback to Sales, Marketing, and Product teams to ensure continuous process and product optimization Proactively manage your sales pipeline and record sales activities to maintain the quality and accuracy of data in CRM Provides quality internal and external customer service surrounding the Company values. Other duties as assigned by manager Qualifications At least 7 years of successful quota-carrying sales experience, with outbound and/or full cycle sales experience preferred Experience within a large technical account environment; previous expertise in managed services, data center services, Cloud-IaaS, consulting and hardware/software solutions preferred Ability to effectively learn technical products, services and solutions and readily apply new knowledge required Track record of qualifying and closing consultative/service-led sales, particularly multi-year and subscription-based services Exceptional ability to create and foster relationships across both mid-level and C-suite executives and, build consensus among the buying team Proven ability to listen, extrapolate information and leverage resources to effectively provide solutions to client needs Strong presentation skills, with proven ability to present to a large audience of C-level decisionmakers persuasively and with ease Ability to learn and collaborate with a team remotely Excellent verbal, written, and interpersonal skills Strong planning, organization, and prioritization skills A results-driven, positive, upbeat, growth-oriented attitude Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Ability to work both independently and with others Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows-based computer applications Preferred Experience Prior experience particularly in the data center industry Working Conditions Work from home however this position must be located in the Chicago market Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors - i.e. budgetary requirements. The salary range listed below is not inclusive of total on target potential earnings and/or eligibility of the position. Pay Range $90,000.00 - $155,161.86 #LI-CG1 #LI-Remote

Primary Roles & Responsibilities * Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. * Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. * Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability. * Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently. * Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations. * Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc. * Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required. * Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs. * Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site. * Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions. * Achieve performance targets established by leadership for applicable Key Performance Indicators. * Perform other duties as assigned by management. Education/Experience Requirements * Associate degree or Certification in a technology services/technical discipline, or equivalent work experience. * Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. * Proven ability to install, terminate & test low voltage cables & fiber optical cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables. * Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc). * Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems. * Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code. * When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.) * Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards. * Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy. * Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents. * Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame. * Valid driver's license and ability to safely drive company vehicles. Physical Requirements * Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds. * Vision: Requires the ability to perceive the nature of objects by the eye. * Near Acuity: Clarity of vision at 20 inches or less. * Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet. * Far Acuity: Clarity of vision at 20 feet or more. * Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point. * Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are. * Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus. * Color Vision: Ability to identify colors. * Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills. * Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for TierPoint across the United States. Business Development Representatives are articulate rainmaker-type sales professionals who are responsible for lead generation-related activities. This position requires a major portion of the workday to be spent on the telephone and some email contact with businesses. Responsibilities Create and prioritize strategic account lists within the United States. Prospect within businesses and qualify them against certain criteria by initiating outbound calls Research and gather business & contact information, update our database accordingly Identify decision-makers, value-proposition them by providing product and services information, and ultimately set up appointments for our direct sales team Provide follow-up activities as needed, as a part of closing the sale Be the engine that drives pipeline, new logos and growth for TierPoint Evangelize TierPoint. Provides quality internal and external customer service surrounding the Company values. Other duties as assigned. Qualifications Exceptional self-motivation coupled with great communication and organizational skills with attention to detail Strong, demonstrable sales aptitude and a hunter mentality Must have proven phone sales experience, demonstrating the ability to effectively engage and convert leads through proactive outreach and persuasive communication skills. Professional, ambitious, organized, determined, results & goal oriented Proficiency in the use of e-mail, word-processing, and using spreadsheets BA/BS or experience that demonstrates skill sets for this position Ability to learn new and keep up-to-date on knowledge of the industry, our firm, resources, tools and offerings as well as learn the competitive posture of the marketplace. Adequate professional experience and knowledge to perform Job Responsibilities Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Ability to work both independently and with others Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows-based computer applications Preferred Experience: Prior experience particularly in the data center industry Working Conditions: Remote Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. The salary range listed below is not inclusive of total on target potential earnings and/or eligibility of the position. Pay Range $55,500.00 - $90,535.45 #LI-CG1 #LI-Remote

The Traveling Structured Cabling Technician performs skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems at various client sites. Primary Roles & Responsibilities: Retail store construction experience is a must Knowledge to install / troubleshoot access points, CCTV, point of sale equipment, servers, and system room Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability. Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations. Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc. Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site." Must be flexible to work days and nights Sunday to Thursday. Up to 90% travel Education Requirements: Associate degree or Certification in a technology services/technical discipline, or equivalent work experience. Experience Requirements: Minimum of 5-10 years of experience in a Site Support Technician role (or similar experience) Other Qualifications, Skills & Certifications: CNET CNCI BICSI Installer (INST1) BICSI Installer 2 copper/fiber (INSTC/INSTF) Valid driver's license may be required Manufacturer certifications Competencies Basic Computer Skills Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable. Installation of cable pathways, conveyances (e.g. ladder, trays, support systems) Through-wall penetration systems Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems. Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code. Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards. Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents. Ability to read and interpret floor plans, wiring diagrams, and other installation documentation Ability to carry up to 30 lbs. and lift up to 50lbs. Ability to climb ladders and work from heights #LI-AB1

The Director of Security Operations is a leadership position responsible for establishing, managing, and optimizing the entire security operations function within the organization. This critical role will oversee a team of security analysts, engineers, and specialists, ensuring the organization's security posture is robust, proactive, and compliant with all relevant regulations. The Director will be a strategic leader, driving innovation, improving efficiency, and maintaining a culture of security awareness throughout the organization. They will work closely with other departments to understand their security needs and integrate security measures into business processes. This is a very fast-paced environment consisting of Fortinet security devices, public cloud environments, internal corporate security as well as assisting in investigations. Working with Elastic SEIM platform daily to monitor custom dashboards and security events as they take place. Responsibilities Develop and implement a long-term security strategy aligned with business objectives. Define and maintain security metrics and key performance indicators (KPIs) to measure security effectiveness. Stay abreast of emerging threats, vulnerabilities, and security best practices. Provide guidance and mentorship to security team members. Manage the daily operations of our Security Monitoring team in detecting, analyzing, and responding to organizational security events. Manage the current state of logging and monitoring capabilities across the enterprise, maintain a vision of the ideal state, and drive a prioritized roadmap to get us there. Partner with departments and teams to educate them on our services and integrate them into our processes. Guide the continued growth and success of the team through technical and professional development. Mature and enhance the tools, tactics, and procedures used within the team. Assess, plan for, and implement tools and services that will improve efficiency and effectiveness. Assist with delegating work assignments to junior team members. Provide coaching and feedback to maintain high standards of performance. Detect and Identify security events/signatures. Utilize multiple platforms to understand full scope of threat landscapes and develop deliberate strategies to combat vulnerabilities. Work the full ticket lifecycle. Handle every step of the alert, from detection to remediation. Handle user-reported cases of potential phishing and spear phishing campaigns Searching our existing infrastructure for signs of malware, and malicious events not detected by our existing security controls. Assist senior leadership with Budget management and development training program for SOC personnel Assist compliance team with yearly internal and external audit requests Help develop, implement, and maintain SOC policies, processes, and procedures. Provides quality internal and external customer service surrounding the Company values. Other duties as assigned. Qualifications Knowledge of current and emerging technologies and tactics used within a SOC and how they can be applied to improve efficiency and effectiveness. Understanding of the information security industry and the current threat landscape Understanding how to manage, prioritize and keep a calm team environment during intense situations. Relevant certifications such as CISSP, CISM, CEH or equivalent experience and skills Excellent verbal, written, and interpersonal skills. Ability to prioritize and organize effectively. Ability to work on multiple projects simultaneously. Ability to work both independently and with others. Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines. Preferred Experience 10+ years of experience in Information Security or Security operations 5+ years of experience managing or serving as a senior member of a Security Operations team in a leadership capacity. NSE5 or above certification preferred. Azure Security certifications Experience with Elastic Search Experience with WAF (Web Application Firewall) Experience implementing and tuning Next-Gen UTM Prior experience with SEIM tools such as Elastic Working Conditions Office environment Remote work options based Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. Pay Range $101,000.00- $155,161.86

Role: DAS Field Engineer Scope of Work: The Field Engineer role plays a vital role in the planning, implementation, and maintenance of telecommunication systems and infrastructure. This role requires regular travel to various job sites, including client locations, to provide on-site support and ensure smooth operations of telecommunication networks. Primary Roles & Responsibilities: Network Installation and Configuration: Install, configure, and commission telecommunication equipment, including routers, switches, access points, and other network devices. Collaborate with the design and engineering teams to ensure accurate implementation of network architecture and configurations. Perform system testing and troubleshooting to identify and resolve network issues promptly. Network Maintenance and Support: Conduct regular maintenance activities, including software updates, hardware replacements, and network performance monitoring. Respond to network outages, service disruptions, and customer complaints to minimize downtime and ensure timely resolution. Provide technical support to end-users and assist in troubleshooting network-related problems. Site Surveys and Documentation: Conduct site surveys to assess the feasibility of network installations and identify potential challenges or requirements. Create detailed documentation of network infrastructure, including diagrams, cable layouts, and equipment inventory. Maintain accurate records of all network configurations, changes, and maintenance activities. Field Testing and Commissioning: Perform field testing and commissioning of telecommunication systems to ensure proper functionality and adherence to industry standards. Conduct acceptance tests and verify network performance against specified parameters. Generate comprehensive reports on test results, highlighting any deviations or issues encountered. Collaboration and Communication: Collaborate with cross-functional teams, including project managers, network engineers, and technicians, to ensure seamless project execution. Communicate effectively with clients, stakeholders, and team members to understand project requirements and provide regular updates on progress. Participate in meetings, training sessions, and knowledge-sharing activities to enhance technical skills and stay updated with emerging technologies. Knowledge, Skills, Abilities Accountability - Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization's success. Customer Focus - Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost. Interpersonal Relationships - Demonstrates appropriate and professional behavior at all times. Uses a high degree of tact and diplomacy in working with others. Models and exercises sound judgment regarding personal conduct. Is aware of one's own style or preference and its impact on others. Earns the respect of others. Problem Solving and Critical Thinking - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Identifies the information needed to solve a problem effectively. Gets input from internal/external contacts who are closest to the problem. Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization's strategic plan. Education / Experience Requirements 3-5 years experience in commissioning multiple vendor DAS equipment Bachelor's degree in Telecommunications, Electrical Engineering, or a related field. Equivalent work experience will also be considered. Proven experience as a Telecommunication Field Engineer or a similar role. In-depth knowledge of telecommunication systems, protocols, and technologies (e.g., TCP/IP, Ethernet, VLANs, OSPF, BGP, MPLS). Proficiency in configuring and troubleshooting network equipment, such as routers, switches, firewalls, and wireless access points. Strong understanding of structured cabling principles and network infrastructure design. Familiarity with network monitoring tools and diagnostic utilities. Excellent problem-solving and analytical skills to identify and resolve network issues effectively. Ability to work independently and handle multiple tasks simultaneously while adhering to deadlines. Strong interpersonal and communication skills to collaborate with diverse teams and interact with clients professionally. Availability for regular travel to client sites and flexibility to work outside regular business hours when necessary. #LI-AB1

We are seeking an exceptional Cyber Security/ Cloud Security Engineer to join our Team. This role can be anywhere in the US and is 100% remote. Required Qualications Minimum 2-3 years of hands-on experience designing, deploying, and managing AWS infrastructure using services such as EC2, S3, IAM, Lambda, and CloudFormation. Practical understanding of securing cloud-native applications and infrastructure, including identity and access management, encryption, network security, and threat detection in AWS. Solid grasp of core cybersecurity principles including defense-in-depth, least privilege, and secure authentication/authorization mechanisms. Familiarity with OWASP Top 10 vulnerabilities and mitigation strategies, especially in the context of cloud-native and containerized applications. Working knowledge of regulatory and industry standards such as NIST 800-53, PCI-DSS, SOX, and how they apply to cloud environments. Ability to articulate differences between cloud-native and traditional on-premises architectures, including scalability, security, and operational models. Experience using AWS-native security tools such as IAM, KMS, GuardDuty, Config, CloudTrail, and WAF to secure workloads. Demonstrated experience integrating security tooling (e.g., SAST, SCA, IaC scanning) into CI/CD workflows (i.e. GitLab Pipelines, GitHub Actions, etc.). Working knowledge of Cloud-Native Application Protection Platforms (CNAPP) and Cloud Security Posture Management (CSPM) tools such as Wiz, Orca, Prisma Cloud, or AWS-native equivalents, with experience in integrating and operationalizing them in cloud environments. Experience working in Agile teams, participating in sprint planning, retrospectives, and iterative development cycles. Proficiency in at least one scripting language (e.g., Python, Bash, JavaScript, Go) for automation, tooling integration, and pipeline customization. Strong documentation skills with a focus on clarity, reproducibility, and auditability of security controls and engineering work. Proven ability to work independently, manage priorities, and follow through on tasks with minimal supervision. Familiarity with change management processes in cloud environments, including documenting, reviewing, and implementing changes in accordance with organizational policies and compliance requirements. Preferred/ Nice to Have Experience with AWS Identity Center, Security Hub, Secrets Manager, KMS, Certificate Manager, and Inspector for centralized security management and threat detection. Familiarity with analyzing logs from AWS CloudTrail, VPC Flow Logs, and other sources to investigate security events and vulnerabilities. Applied experience in automating security workflows and orchestrating responses using tools like AWS Lambda, Step Functions, or third-party platforms. Hands-on experience implementing controls to meet compliance requirements and participating in audits or assessments. Experience integrating security alerts or vulnerability data into ServiceNow for ticketing and workflow automation. Understanding of Configuration Management Databases and experience integrating cloud asset data into CMDB systems for visibility and governance. “Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $ 105,100/year in our lowest geographic market up to $175,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.” Information on benefits offered is here. About Rackspace TechnologyWe are the multi-cloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. #LI - RL1#US-Remote

Rackspace is seeking a Vice President of Enterprise Operations, you'll lead the operational strategy, execution, and delivery for Rackspace's largest customers. You'll be instrumental in driving the overall success of many of our products and services, especially Artificial Intelligence and Machine Learning. Work Location:· If located near a Rackspace office, you'll work a hybrid schedule… 2 days in the office and three days remote. · If not located near an office, you may work 100% remotely. Key Responsibilities Have full leadership responsibility for a company-wide support function, non-core business unit or a region. Develop strategic plans for own organizational entity. Oversee how we scale enterprise engagements, ensure operational excellence in delivery, and leverage AI-driven tools and processes to improve outcomes. Act as a bridge between enterprise clients, internal delivery teams, and executive leadership to ensure we deliver predictable, high-quality results that drive growth and customer satisfaction. Supervise directors and/or senior managers who have overall responsibility for the operation of their areas. Accountable for the financial performance of a support function, non-core business unit or region. Influence the allocation of resources across multiple divisions, regions or sub-functions. Establish goals and objectives ensuring alignment with business units and corporate strategic plans. Evaluate key business and organizational challenges; direct the development of new or innovative solutions. Collaboratively develop the functional long-term plans needed to achieve divisional and enterprise strategy. Set ROI expectations to achieve enterprise imperatives. Own operational strategy and delivery for enterprise customers across all functions. Build and optimize processes to ensure on-time, high-quality deliverables. Serve as a strategic partner to enterprise account leaders, ensuring operational alignment with customer expectations. Identify and implement AI-driven solutions to enhance enterprise operations (e.g., workflow automation, predictive analytics, service optimization). Partner with product/engineering, and ITS to operationalize AI-driven tools for customer-facing teams. Qualifications Bachelor's degree required, advanced degree preferred 15+ years of experience in enterprise operations, customer delivery, or program management, with at least 5 years in a senior leadership role. Experience with cloud technology companies with enterprise-level clients. Familiarity with customer success, technical delivery, and post-sales operations. Background in deploying AI/ML technologies for operational use cases. Excellent management skills with in-depth knowledge of organization's development design procedures and objectives. Ability to develop a vision and guide leadership through the change and implementation process. Ability to leverage resources to meet goals and objectives efficiently and effectively. Ability to adapt and lead through change. Proven track record of scaling enterprise operations in a technology or services environment. Executive Presence: C-suite interaction capability. Financial Acumen: Deep P&L management experience. Discover your inner Racker: Racker LifeInformation on benefits offered is here.#LI-MF1 #LI-remote About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

The Modern Workplace Sales Executive is responsible for driving revenue growth by selling the Modern Workplace Portfolio to new and existing customers. This role involves identifying customer needs and aligning them with the Modern Workplace Portfolio, building and maintaining relationships with customers, and meeting and exceeding sales targets. The Modern Workplace Sales Executive will collaborate with other internal team members, partners, and industry analysts to ensure customer satisfaction. Responsibilities • Selling the Modern Workplace Portfolio to new and existing customers. • Identifying customer needs and aligning them with the Modern Workplace Portfolio. • Building and maintaining relationships with customers. • Meeting and exceeding sales targets. • Collaborating with other team members to ensure customer satisfaction. • Retain current customer base and expand footprint through cross/up sell opportunities. • Effectively sell a broad portfolio of products across a wide range of industries • Assist the customer in maximizing the return of their investment with Black Box • Establish yourself as a ‘Trusted Advisor' to the prospect or customer • Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement • Identify and generate leads through effective prospecting and networking Requirements • A bachelor's degree in business or a related field, or equivalent experience. • 5+ years previous business-to-business experience in one or more of the following areas with a documented track record of success: Account Manager, Complex and Consultative Sales Environment, or Multiple Pre-Sales Roles within the digital Workplace or Modern Workplace services field • Excellent communication, negotiation, and objection handling skills. • Strong collaboration and time-management skills. • Ability to multi-task and manage multiple streams of work simultaneously • Ability to effectively communicate with internal stakeholders • Highly resourceful when need to overcome barriers and objections • Proven record of meeting/exceeding established goals • Strong understanding of digital health trends, patient experience innovation, clinician productivity tools, and healthcare-specific automation and AI use-cases. • Consultative sales experience selling to senior clinical and administrative stakeholders. • Healthcare-specific platforms and solutions (e.g., Epic, Cerner, Meditech integrations). • Digital Patient Engagement & Telehealth technologies (e.g., patient portals, virtual care platforms). • Healthcare AI and automation platforms (e.g., clinical AI tools, healthcare-focused RPA, ServiceNow Healthcare). • Employee experience and productivity platforms tailored for healthcare providers (Microsoft Teams Healthcare, Viva for clinicians). Additional Skills Desired • Ability to effectively facilitate design thinking workshops • Outcome based contractual negotiations • Strong experience automating and use of conversational and generative AI across the enterprise ecosystem.

4-5-month contract Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers' most demanding applications and enable them to extract powerful insights from data that drive actual business value. Our team is focused on delivering results through thoughtful design, clear processes, and strong organizational practices. We prioritize customer flexibility and build solutions that align with industry standards. We believe in open, direct communication and aim to be upfront and responsive from the start. We are looking for a self-motivated, experienced Hybrid Cloud & Messaging Platforms Engineer to lead the design and reliability of identity, messaging, and collaboration services across Azure, AWS, and on-premises datacenters. In this role, you will align platform choices with matter timelines, client commitments, ensuring stable mail flow, consistent sign-in experiences, and clear service levels for users. You should be comfortable working in complex hybrid cloud environments and implementing practical retention, legal hold, and data lifecycle controls without hindering productivity. A successful candidate excels in creating clear runbooks, proactive monitoring, and efficient incident handling to reduce noise and speed up resolution and is effective in managing vendor and partner relationships with well-documented decisions and outcomes. Success in this role is measured by consistent uptime and performance across all platforms, faster resolution of authentication and mail issues with fewer repeat incidents, improved visibility into platform costs with a downward trend in per-user operating spend, and greater predictability in delivery for stakeholders. Responsibilities: Set architecture and standards for the hybrid cloud and messaging stack, ensuring configurations remain current and reversible. AWS, Azure, O365 Stabilize user sign-in and mail flow by phasing out legacy patterns that create risk or delay. O365 Plan and execute platform migrations and upgrades with thoroughly tested rollback procedures and clear stakeholder communication. Implement retention and eDiscovery controls that meet policy requirements without slowing down work. Lead significant incident response efforts: communicate status to leadership throughout and drive issues to closure with corrective actions. Improve system observability, alert quality, and automation; develop concise, accurate runbooks to streamline operations and incident response. Coordinate technical escalations with management, following through to root cause analysis and permanent fixes. Mentor and guide engineers, setting clear expectations for change control, documentation standards, and cost awareness in solution design. Skills you bring with you: Hands-on experience with hybrid cloud platforms (Azure and AWS) and on-premises datacenter services, ensuring cohesive integration and operation across environments. Strong expertise in Exchange Online and Microsoft 365 configuration, maintaining adequate hybrid mail flow and tenant hygiene. Deep understanding of IAM, authentication and access management practices that simplify user experience without compromising security. Familiarity with implementing data retention, legal hold, and data lifecycle management within messaging and collaboration platforms. Proficiency in developing runbooks, monitoring systems, and automating alerts to reduce noise and improve incident response times. Ability to manage vendor and partner relationships effectively, with a track record of making well-documented decisions and achieving clear outcomes. Qualifications: 7+ years of experience in IT infrastructure, cloud services, or a related field, with a focus on identity and messaging platforms. Proven track record managing hybrid cloud environments (Azure and AWS) and integrating on-premises systems. 2 + Years of IAM and Identity management administration 2 + years administering Microsoft 365 2+ years of Direct Consulting company experience managing multiple customers across multiple projects at the same time. Bachelor's degree in computer science, Information Systems, or related discipline (or equivalent professional experience). Relevant certifications (e.g., Microsoft 365, Azure Solutions Architect, or similar) are a strong plus. Equal Employment Opportunity: Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All employment is decided based on qualifications, merit, and business need. #LI-TS1

Job Summary: Practice Managers are expected to be subject matter experts capable of leading a group of like-minded Rackers in the Data science, AI and ML practice. This role includes both deliveries in a Professional Services Data Science Architect or an SME role on customer engagements as well a commitment to ensuring the overall success of the practice as a leader. As an experienced Data Science Practice Manager who understands how to run successful professional services engagements, you will help drive projects that deliver successful outcomes for customers wanting to do Data science and AI/Ml projects. Successful candidates will have demonstrated the ability to think strategically about businesses, create technical definitions around customer objectives in complex situations, develop solutions and strategies, motivate & mobilize resources, provide technical guidance, and deliver results. The ability to connect technology with measurable business value is a critical component to be successful in this role. We seek team members who are self-motivated, driven, collaborative, and passionate about deep cloud adoption and technology in general. As a manager, you will have a steam of direct reports that include Data Science Architects, Data Scientists, ML engineers who you will mentor and assist with their development. In addition to managing your direct reports, you will act as a leader within the practice, supporting objectives such as overall quality and efficiency of our delivery, supporting sales teams with shaping and reviewing opportunities, creating growth strategies for practice, and building and maintaining AWS alliance and partner relationships. Support operational tasks such as resourcing support or hiring and onboarding new Rackers. Strong communication skills, the ability to lead and inspire others, and emotional intelligence are critical to your success in this role. Work Location: Remote Key Responsibilities: As a Practice Manager, you will be technically focused but also will understand business planning implementation Be the lead technical liaison between customers and engineering resources. Provide tactical scope and work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed Lead teams of both business and technical colleagues throughout the course of the project, and communicate with each of them effectively Ensure that all the appropriate questions are asked and verify that nothing crucial to the success of the project is overlooked Be an AI and ML evangelist by educating a variety of customers on the value of data science and AI Solutions. Help customers transition to the cloud in a high-value migration approach that leverages best-of-breed designs and practices delivered in an agile model. You will play an active role in delivering modern AI and ML solutions for clients, including generative AI, cognitive computing, and cloud services Establish credibility and build impactful relationships with our customers to enable them to be cloud and Data science and AI advocates Lead and participate in deep solutions and architectural discussions to build confidence and ensure customer success when building platforms and services on the AWS platform. Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers interested in AWS and to ensure our Rackers are up to date Attend and present valuable information at Industry Events Collaborate in setting up Go to Market strategies for Data science and AI. Traveling up to 50% of the time Hold regular 1:1 meetings with direct members of your team to share feedback, provide an avenue for trusted communications, and help with their career development. Foster an aspirational working culture within team Own practice Growth & Productivity Provide coaching for team members and help establish and track goals Act as a communication conduit to provide information to the practice membership Create sources of feedback for practice members to promote consistent quality of delivery and support the professional development of practice members Work with presales architects on designing and validating proposals and SOWs to ensure high-quality and deliverable engagements to drive successful outcomes for customers Support tasks related to hiring including interviewing, supporting provisioning and evaluation of technical assignments, and onboarding new Rackers Understand metrics of how the practice is performing and support initiatives to improve our operations and effectiveness Identify and drive internal initiatives for the practice related to offer development, improving operations, improving our standard operating process, development of reusable delivery artifacts, and promoting knowledge within the organization Qualifications: 12+ years of experience in customer-facing software/technology, data analysis, or consulting. Minimum 7+ years of experience architecting and building Data science and AI solutions. Minimum 6+ years of experience with AWS or other public cloud Data Science solutions In-depth understanding and professional experience with AWS Data Analytics and AI/ML Services Demonstrated knowledge of software development tools and methodologies Solid understanding of agile methodologies Master or Ph.D. in Computers and/or Data Science. AWS, Azure or GCP Certified ML Certified Specialist Discover your inner Racker: Racker Life$213,300.00- $213,900.00“Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,300/year in our lowest geographic market up to $213,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.” Information on benefits offered is here. About Rackspace TechnologyWe are the multi-cloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. #LI - RL1#US-Remote#Rackspace

5-6-month contract Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers' most demanding applications and enable them to extract powerful insights from data that drive actual business value. Our team is focused on delivering results through thoughtful design, clear processes, and strong organizational practices. We prioritize customer flexibility and build solutions that align with industry standards. We believe in open, direct communication and aim to be upfront and responsive from the start. We are looking for a self-motivated, highly experienced Senior Azure Infrastructure and Security Architect to work on enterprise-level Azure Infrastructure projects, designing and deploying cloud environments for hosting business application services. This is someone with deep experience in leading large enterprise teams for Cloud Infrastructure builds. This leader must also align with Azure Security standards. In addition, the qualified candidate will have experience in customer-facing consulting and leading teams of Architects in cloud solutions development and delivery. The qualified candidate is expected to possess deep Azure cloud solution engineering skills, as well as architecture expertise, and be excellent with customer relations. Responsibilities: Lead, design, and build Azure Landing Zone, including global networking, hybrid connectivity, and AI-ready infrastructure. Provide a Consult level of acumen based on results driven by understanding customer culture, personality, and conflict resolution. Oversee and troubleshoot implementation, mentor engineers, and ensure the solution meets design and security standards. Create secure cloud architecture for sensitive data using Azure Policies, Private Link, and Microsoft Defender tools. Set up identity federation with Entra ID, Okta, and SailPoint, including SSO and RBAC for secure access. Lead Infrastructure as Code automation using Terraform and CI/CD pipelines to deploy and manage cloud resources. Guide engineering teams, design workshops, and coordinate with IT and security teams. Deliver clear documentation and lead environment reviews and knowledge transfer sessions. Stay current on Azure innovations and advise on optimization and future improvements. Skills you bring with you: Clear communicator with ability to work across technical and non-technical teams. Strong hands-on experience with Azure services across compute, networking, storage, databases, and disaster recovery. Deep knowledge of Azure security and identity tools like Defender, Sentinel, Entra ID, Okta, and SailPoint. Skilled in setting up cloud governance using Azure Policies, tagging standards, and monitoring tools like Azure Monitor and Log Analytics. Proficient in Infrastructure as Code using Terraform and CI/CD pipelines with Azure DevOps or GitHub. Familiar with Azure AI and data services including Machine Learning, OpenAI, Cognitive Services, Synapse, Data Factory, and Data Lake. Able to define cloud architecture strategy and present solutions to technical and business leaders. Strong problem-solving skills across cloud infrastructure, security, and identity. Continuously learning and staying updated on Azure features and best practices. Qualifications: 2+ years of Direct Consulting company experience managing multiple customers across multiple projects at the same time. At least 4 Microsoft Azure-related certificates 9+ years of overall industry experience Bachelor's degree in Computer Science, Electronics, Information Systems (related field) or equivalent experience. 5+ years of experience with demonstrated Cloud architecture projects and deployments. 7+ years of experience with Cloud solutions, platforms and technologies. 3+ years of experience across the business development life-cycle (i.e. Pre-Sales, Solution Architecture, Pricing and Proposal Development). Must have extensive working experience with Microsoft technologies. Equal Employment Opportunity: Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All employment is decided based on qualifications, merit, and business need. #LI-TS1

Primary Job Roles/Responsibilities: 1. Plans and implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations. 2. Applies the practices and policies of the Black Box Safety Injury & Illness Prevention Program (IIPP) manual. Enforces, administers, and manages the Black Box Buddy Policy. 3. Develops and implements and participates in safety and orientation training programs including the Emergency Response Plan for all team members. Prepares and arranges safety exhibits and material for display, promotional work, industry conferences, and exhibitions. 4. Inspects facilities to detect existing or potential accident and health hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented. 5. Maintains a record of all safety documents including audits, inspections, Pre-Task Plan (PTP), Safe Plan of Action (SPA), and Material Safety Data Sheets (MSDS). Submits Site Incident Prevention Plans (SIPPS) as required by customer policy. 6. Leads the investigation of accidents and injuries and cooperates in the preparation of material and evidence for organizational use in hearings, lawsuits, and insurance investigations. Knowledge, Skills & Abilities of the Job: 1. Knowledge of local, state, and federal safety regulations. 2. Excellent communication skills 3. Strong understanding of training development and presentation 4. Excellent organization and prioritization skills 5. Knowledge of MS Word and Excel Special Training/Certifications/Licenses: BCSP Certifications are preferred: ASP, CSP, CHST, OHST Work Environment: May be exposed to construction environments. Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

This is an entry-level cloud administration role focused on providing daily operational services while working to grow storage and virtualization infrastructure administration skills and knowledge. This role centers on processes including cloud technology administration and troubleshooting, creating and maintaining process documentation, communication, collaboration, training, and mentoring. Daily team and client interaction will be expected. Responsibilities Support, manage, maintain, and monitor cloud infrastructure to ensure optimal performance, availability, and security. Perform to basic to intermediate troubleshooting of storage and virtualization systems with guidance from senior staff. Deliver professional and courteous customer support, escalating complex issues appropriately. Respond to storage-related alerts, escalations and major incidents in a timely manner. Contribute to documentation by updating procedures and recording troubleshooting steps under guidance. Collaborate with peer teams to resolve complex issues and ensure service continuity. Manage the ticket queue and provide timely and informative updates. Partner with clients to come up with solutions to recurring problems. Contribute to on-call rotation. Provides quality internal and external customer service surrounding the Company values. Other duties as assigned. Qualifications 1 + years of experience in an IT infrastructure administration role. Basic understanding of Virtualization and Storage technology. Basic knowledge in general IT infrastructure troubleshooting and a logical thought process. Willingness to learn scripting tools like PowerShell; any prior exposure is a plus. Basic knowledge of High Availability and Disaster Recovery. The ability to communicate complex issues and ideas in understandable terms. Basic understanding Security Best Practices. Conceptual understanding of backups and restores. Knows when to escalate to more senior staff. Documentation skills for processes and procedures (creating KBs, run books, topology etc.) Team oriented. Driven to communicate and work with all the teams. Willing to jump in to assist with issues and projects. Adequate professional experience and knowledge to perform Job Responsibilities Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Ability to work both independently and with others Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows-based computer applications Preferred Experience Prior experience particularly in the data center industry Working Conditions Remote or Office environment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. Pay Range $60,000.00 - $97,778.29

Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers most demanding applications and enable them to extract powerful insights from data that drives true business value. We are seeking a dynamic and results-driven Client Director to join our team. In this consultative acquisition sales role, you will be responsible for acquiring, building and maintaining strong client relationships. You will have a solid understanding of client's business needs and providing customized solutions and professional services which are adjacent to cybersecurity, cloud, data center, and networking technologies. This enterprise sales role will require executive peer to peer dialogue and leadership capabilities that will engage the client and internal resources for open and trusted collaboration. You will identify opportunities and engage internal team personnel with clients while simultaneously achieving meaningful wins that advance the clients most strategic projects and/or initiatives. If you are a motivated individual with a passion for building long term relationships in a fast paced and evolving space that has tremendous upside, then we invite you to apply for this exciting opportunity. Responsibilities: You will develop and execute a strategic sales plan to achieve and exceed sales targets within the cybersecurity and IT solutions portfolio. Prospect, acquire, build and nurture relationships with target clients, understanding their unique challenges and objectives. Collaborate with internal teams, including technical experts, to design and present comprehensive solutions that address client needs. Stay updated on industry trends, emerging technologies, and competitor offerings to maintain a competitive edge. Lead and participate in client presentations, negotiations, and contract discussions. Provide accurate sales forecasts and reports to the leadership team so we can communicate the necessary resources to execute initiatives for our clients. Engage with partner OEM, ISV, and Infrastructure technologies to expand relevance and opportunities for our clients to optimize, reduce risk, increase business resiliency, and safeguard digital assets from threats. Skills you bring with you: Proven experience in consultative sales, preferably in the cybersecurity and IT industry. Strong understanding of cybersecurity solutions and IT services. Excellent communication and presentation skills, with the ability to articulate complex technical concepts to a non-technical audience. Demonstrated success in building and maintaining long-term client relationships. Proactive and results-oriented approach to sales. Must be willing and open to learn new concepts, ideas, frameworks, and technologies that advance and impact our client's organization. Demonstrated ability to cultivate new relationships and gain trust from key stakeholders. Qualifications: Bachelor's degree in a related field or equivalent experience. 5+ years of experience in consultative sales, preferably with a focus on cybersecurity and IT solutions. 100% Hunter Worked for a Value-Added Reseller or an Integrator. Travel required: Travel typically 15-25% or more a month Equal Employment Opportunity: Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All employment is decided based on qualifications, merit, and business need. #LI-LM1

We are seeking a highly skilled Cloud Infrastructure Engineer with a primary focus on Terraform and Infrastructure as Code (IaC). The ideal candidate will have extensive experience architecting and delivering cloud infrastructure through Terraform-based automation in secure, regulated environments. While hands-on experience with Azure Government Cloud is preferred-and AWS GovCloud experience is also desirable-direct government cloud experience is not required for highly qualified Terraform/IaC engineers.This role will support the design and deployment of Landing Zones, cloud foundations, and application migration architectures within Azure (preferred) or AWS environments. Work Location: Remote USAKey Responsibilities Serve as the Terraform subject matter expert, building reusable modules, automating infrastructure provisioning, and enforcing IaC best practices. Develop, deploy, and maintain Landing Zones or equivalent cloud foundation frameworks in Azure and/or AWS environments. Support application migration projects by designing scalable, secure cloud architectures and implementing the required infrastructure through IaC. Build secure, compliant network and identity architectures including VNET/VPC design, segmentation, policies, RBAC/IAM, and monitoring. Collaborate with DevOps, security, and application teams to define standards, guardrails, and automation patterns. Continuously optimize cloud environments for performance, reliability, and cost management. Create and maintain architecture diagrams, IaC documentation, and operational procedures. Qualifications Expert-level proficiency with Terraform-including module development, testing, state management, CI/CD integration, and Git workflows. 5+ years of experience in cloud engineering, DevOps, or infrastructure automation roles. Strong understanding of Infrastructure as Code principles, cloud automation, and environment lifecycle management. Working knowledge of cloud architectures including compute, networking, identity, security, and monitoring. Experience with at least one enterprise cloud provider (Azure preferred; AWS also valuable). Strong analytical, troubleshooting, and communication skills. Preferred Qualifications Experience with Azure Government Cloud (preferred) or AWS GovCloud Experience building Azure Landing Zones or AWS Control Tower-style landing zone architectures Certifications such as: Azure (AZ-104, AZ-305, AZ-700, AZ-500) AWS (Solutions Architect, SysOps, Security) Equivalent hands-on experience will be considered in place of certifications Proficiency with scripting languages (PowerShell, Python, Bash) Experience supporting government, defense, or highly regulated environments Familiarity with compliance frameworks (FedRAMP, NIST 800-53, DoD IL levels) Travel As per business requirements The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. · The anticipated starting pay range for Colorado is: $116,100 - 170,280.· The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $123,600 - $181,280.· The anticipated starting pay range for California, New York City and Washington is: $135,300 - $198,440. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. #LI-VM1 "Remote postings are limited to candidates residing within the country specified in the posting location" About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Client Director, Sales *Our Redapt office is located in Woodinville, WA. This role can be remote. Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers' most demanding applications and enable them to extract powerful insights from data that drive true business value. We are seeking a Sr Client Director on a high performing sales team where you will help grow Redapt's Enterprise sales business. As part of an entrepreneurial team in the rapidly growing tech industry, the Enterprise Sales Executive will help shape the future of Enterprise operations through on-premises, hybrid, and cloud solutions and services. As a Sr. Client Director, you will be responsible for driving new business by leveraging your existing client relationships and pursuing net-new opportunities across targeted enterprise accounts. You will bring an established book of business, hunt for new logos, and expand Redapt's presence across greenfield territories. By advocating the power of our end-to-end technology solutions and collaborating with our specialized practice teams, you will guide opportunities through the full sales cycle - from prospecting and discovery to solution design and close. Using your business acumen and passion for technology, you will help organizations accelerate their digital transformation across infrastructure, applications, data and cybersecurity solutions. This includes identifying and qualifying opportunities around cloud expansion, data center modernization, and emerging technologies. You will also complete training in core datacenter technologies - including server, storage, networking, and software - to ensure deep alignment with Redapt's technical capabilities. What will you do? Drive opportunities and grow datacenter infrastructure solutions, professional services practices in the US, and Cloud Solution Provider (CSP) technologies. Manage opportunities through the entire cycle simultaneously, working with internal practice and delivery teams to meet client requirements, and serve as the primary customer contact for all opportunities. Cultivate opportunities, drive sales, forecast accurately, and achieve strategic goals by leading customers through the entire portfolio of our services offerings. Meet the infrastructure and professional services selling targets every quarter, while prioritizing a positive experience for customers and prospects. Ability to build & nurture relationships and deliver results. Identify new enterprise business opportunities by creating and driving your own sales pipeline. How to Qualify: 10+ years of sales experience and hold a bachelor's degree or equivalent experience. Preferable if your sales experience is in technology (Value Added Reseller, Integrator or Consulting). Minimum 3+ years of experience selling Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS). 100% Hunter Skills you Bring with you: Technology solution selling track record related to successful software implementation and application development projects is a plus. Ability, confidence, and experience communicating with C-level clients. Good communication, presentation, and negotiation skills are required. Experience utilizing Customer Relationship Management (CRM) systems. Established track record of selling large-scale data, infrastructure and app development projects to enterprise customers. Travel: Travel typically 25% or more with minimum of 5 overnights per month. Equal Employment Opportunity: Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. All employment is decided on the basis of qualifications, merit, and business need. #LI-LM1

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.Career Level Summary Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field Proactively identifies and solves problems that impact the management and direction of the business Contributes to the development of the organizational function strategy or product or business strategy Progression to this level is typically restricted on the basis of individual capabilities and business requirements Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Key Responsibilities Other Incidental tasks related to the job, as necessary. Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers. Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business, net promoter score. Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework. Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention. Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts. Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer's leadership team. Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts. Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards. Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately. Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting Responsible for adhering to company security policies and procedure as directed. Installed base growth - revenue. Execution of new sales opportunities Access to new departments / divisions KPIs, documentation, process tracked via Salesforce. Knowledge Expert-level knowledgeable in professional sales training and sales process Expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers Skills Analytical Skills Buying Process Skills Client/Customer Service Data-driven Decision Making Leadership Negotiation Skills New Account Acquisition Skills People Management Public Speaking Presentation Building Quality Assurance Sales Lead Generation Skills Sales Management Sales Operations Management Education High School Diploma or regional equivalent required Bachelor's Degree required, preferably in field related to role. At the manager's discretion, additional relevant experience may substitute degree requirement Experience 12-14 years of experience in the field of role required Travel Domestic/international travel required, greater than 50% Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Are you a Racker?Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating. They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do. Rackers are inherently wired to solve problems and share ideas in small, nimble teams. As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! Why work at Rackspace Technology? Find your fanatical . We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. Come as you are . Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace's participation in the annual Texas Conference for Women. Satisfy your curiosity . No matter where you are going, we can help you get there. Our internal learning department, Rackspace University , provides training and development to Rackers - from Microsoft™ certifications to effective leadership training - our goal is to help you grow. Make a difference . At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. Live life completely . We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers. #LI-Remote #LI-CM1 Our compensation reflects the cost of labor across several US geographic markets. The pay for this position ranges from 160,400/year in our lowest geographic market up to 329,010/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.

The Network Engineer I plays a key role in supporting TierPoint's Cloud, Colocation, and Managed Services Network Operations. This position requires a solid understanding of routing, switching, firewalls, and load-balancing technologies within a service provider environment. The ideal candidate will be able to communicate complex technical concepts clearly and effectively to both technical and non-technical audiences. Responsibilities Maintain managed network environments and provide daily operational support for managed customer including switching, routing, firewalls and load balancers. Collaborate with customers to troubleshoot network performance issues, recommend design improvements, and assist with environment setup. Support network device upgrades and configuration changes in coordination with internal teams. Participate in disaster recovery planning and testing. Contribute to product enhancement discussions and suggest new service offerings. Participate in a rotating on-call schedule to provide 24x7x365 support for critical infrastructure. Create and review Change Requests in accordance with TierPoint's change management procedures. Provide operational support for TierPoint's core network infrastructure and recommend performance optimizations. Maintain accurate documentation including network diagrams, implementation plans, and customer-facing materials. Provides quality internal and external customer service surrounding the Company values. Other duties as assigned. Qualifications 2+ years of experience in network design and production support. 2+ years of experience with network security technologies and best practices. Hands-on experience with at least one major firewall platform: Cisco ASA, Juniper SSG/ISG, Check Point NGX, Fortinet FortiGate, Palo Alto, VMware NSX-T, AWS Understanding of networking protocols (TCP/IP, DNS, DHCP). Experience creating technical documentation and network diagrams (e.g., Visio). Willingness to pursue relevant certifications (e.g., CCNP, CISSP). Strong communication, organizational, and multitasking skills. Ability to work independently and collaboratively in a fast-paced environment. Required Skills & Experience 2-3 years of hands-on experience in network and security operations. Familiarity with ticketing systems for incident, problem, and change management. Working knowledge of core networking technologies: Basic network security (firewalls, VPNs) BGP and OSPF routing protocols Cisco and Juniper routing/switching platforms Cisco Nexus and access layer switches (e.g., 2960/3750 series) Layer 2 protocols (STP, RSTP, etc.) Strong customer service orientation and alignment with company values. Ability to work in high-pressure, confidential environments and meet deadlines. Proficient in using PCs, standard office equipment, and Microsoft Office Suite. Preferred Experience Bachelor's degree in Computer Science, IT, or related field. Certifications such as Network+, CCNA, Fortinet FCA/FCP/FCSS. Experience with network virtualization (virtual firewalls, load balancers, MPLS VRFs). Familiarity with cloud networking (Azure, AWS). Experience supporting multi-tenant network environments. 2+ years of experience with load balancer technologies: F5 LTM/GTM, V-Shield, Brocade, Riverbed, A10 Proficiency with network monitoring tools (SNMP, NetFlow, syslog). Advanced DNS knowledge. Experience with Windows and Linux operating systems. Network troubleshooting using tools like Wireshark or Omnipeek. Working Conditions Office environment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors - i.e. budgetary requirements. The salary range listed below is not inclusive of total on target potential earnings and/or eligibility of the position. Pay Range $60,000.00 - $97,778.29 #LI-EW1 #LI-Remote