OneNeck IT Solutions jobs - 53 jobs

The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions. Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and tenacity. We are a results-driven company, which means no politics and a bias-to-action culture where you can make your mark and take as much responsibility as you can handle. Come join the ranks of the world class Sales Team that we are building! Note : This is a home office based role however, only local candidates in California will be considered. Responsibilities Manage the prospecting plan development and execution for new accounts Identify and leverage compelling new business entryways for very targeted outreach (events, markets, conferences, groups) Prospect, qualify, and create new relationships with clients who would benefit from TierPoint's solutions Build relationships with both mid-level and C-suite prospects to deliver personalized solutions to fit the needs of their business Be a master at crafting personal, strategic, valuable messages that engage clients through email and during sales calls Strategize, create, and deliver of compelling solution-focused client presentations for a C-level audience Seamlessly coordinate between clients and various internal teams to ensure a productive and smooth client experience Consistently achieve or exceed monthly goals of prospect engagements and closed deals Learn, maintain, and communicate in-depth knowledge of TierPoint's solutions, industry trends, and competition Successfully manage and overcome obstacles and objections Provide closed-loop feedback to Sales, Marketing, and Product teams to ensure continuous process and product optimization Proactively manage your sales pipeline and record sales activities to maintain the quality and accuracy of data in CRM Provides quality internal and external customer service surrounding the Company values. Other duties as assigned by manager Qualifications At least 7 years of successful quota-carrying sales experience, with outbound and/or full cycle sales experience preferred Experience within a large technical account environment; previous expertise in managed services, data center services, Cloud-IaaS, consulting and hardware/software solutions preferred Ability to effectively learn technical products, services and solutions and readily apply new knowledge required Track record of qualifying and closing consultative/service-led sales, particularly multi-year and subscription-based services Exceptional ability to create and foster relationships across both mid-level and C-suite executives and, build consensus among the buying team Proven ability to listen, extrapolate information and leverage resources to effectively provide solutions to client needs Strong presentation skills, with proven ability to present to a large audience of C-level decisionmakers persuasively and with ease Ability to learn and collaborate with a team remotely Excellent verbal, written, and interpersonal skills Strong planning, organization, and prioritization skills A results-driven, positive, upbeat, growth-oriented attitude Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Ability to work both independently and with others Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows-based computer applications Preferred Experience Prior experience particularly in the data center industry Working Conditions Work from home however this position must be located in California Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors - i.e. budgetary requirements. The salary range listed below is not inclusive of total on target potential earnings and/or eligibility of the position. Pay Range $90,000.00 - $155,161.86 #LI-CG1 #LI-Remote

Primary Roles & Responsibilities · Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. · Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. · Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability. · Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently. · Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations. · Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc. · Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required. · Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs. · Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site. · Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions. · Achieve performance targets established by leadership for applicable Key Performance Indicators. · Perform other duties as assigned by management. Education/Experience Requirements · Associate degree or Certification in a technology services/technical discipline, or equivalent work experience. · Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. · Proven ability to install, terminate & test low voltage cables & fiber optical cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables. · Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc). · Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems. · Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code. · When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.) · Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards. · Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy. · Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents. · Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame. · Valid driver's license and ability to safely drive company vehicles. Physical Requirements · Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds. · Vision: Requires the ability to perceive the nature of objects by the eye. · Near Acuity: Clarity of vision at 20 inches or less. · Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet. · Far Acuity: Clarity of vision at 20 feet or more. · Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point. · Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are. · Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus. · Color Vision: Ability to identify colors. · Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills. · Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.

Our HR team is seeking someone who is eager to grow their HR career while playing a key role in keeping our department running smoothly. We're seeking a meticulous organizer who truly believes that “everything has its place” and takes pride in the details. If you love crossing items off a to-do list and thrive in a task-driven environment, you'll feel right at home here. This role requires a high level of confidentiality and familiarity with HR policies and procedures, particularly those related to employee onboarding and offboarding. As our HR Support Specialist, you'll be an essential member of the team, supporting, coordinating, and executing a wide range of tasks and projects across the entire HR function. We want someone who notices the small things, cares about getting the details right, and loves helping others succeed. If you're the person who's always one step ahead-anticipating needs, offering assistance, and finding the next thing to organize-you'll be a great fit for our team! Responsibilities Onboarding & New Hire Processing Coordinate the full onboarding process for new employees, ensuring all steps are completed accurately and timely Enter and maintain all new hire information in Dayforce, including personal information, job details, and required documentation Monitor and follow up on background checks, ensuring timely completion and compliance with company standards Oversee and verify completion of I-9 forms, including E-Verify submissions, document reviews, and record retention in compliance with federal regulations Partner with internal IT to request and track laptops, system access, and other equipment needed for new hires Create and submit Statements of Work (SOWs) for staffing hires to ensure accurate invoice submission and tracking HR Systems & Documentation Maintain and organize the company's job description library, ensuring all documents are current, properly formatted, and accessible Conduct routine HR data audits to ensure compliance with company policies and legal requirements Managed and regularly updated the HR vendor spreadsheet to ensure accurate tracking of vendor details Employee Offboarding Process and submit terminations in ensuring all final steps-including equipment return coordination and required documentation steps have been completed Partner with IT & Security Depts to deactivate system access and help manage the offboarding logistics General HR Support & Collaboration Partner with Office Administrator in assisting with corporate events & meetings Serves as primary backup to Office Administrator/Receptionist Assist Building Management on facility tasks Support HR team projects, process improvements, and other administrative tasks as needed Qualifications 1+ years' experience in Human Resources or coordination/administrative support function Intermediate to Advanced skills using Microsoft Office Suite Ability to communicate effectively, organize, and coordinate data Demonstrate strong writing, proof-reading, and editing skills Must be a self-starter, able to prioritize and multitask, and thrive working independently with support of a team and leader Ability to function well in a high-paced and at times stressful environment Ability to interact well with a wide variety of internal and external contacts Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Preferred Experience 2+ years of HR administrative and/or coordination experience, preferably in a technology industry Bachelor's degree in Human Resources, Communications, Business, or related field Prior experience supporting mid-size populations of remote, onsite, and work from home employees across a geographic footprint Working Conditions On-site position from our STL corporate office (Des Peres) - 5 days a week Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. Pay Range $23.72- $35.58 #LI-EW1 #LI-Onsite

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for TierPoint across the United States. Business Development Representatives are articulate rainmaker-type sales professionals who are responsible for lead generation-related activities. This position requires a major portion of the workday to be spent on the telephone and some email contact with businesses. Responsibilities Create and prioritize strategic account lists within the United States. Prospect within businesses and qualify them against certain criteria by initiating outbound calls Research and gather business & contact information, update our database accordingly Identify decision-makers, value-proposition them by providing product and services information, and ultimately set up appointments for our direct sales team Provide follow-up activities as needed, as a part of closing the sale Be the engine that drives pipeline, new logos and growth for TierPoint Evangelize TierPoint. Provides quality internal and external customer service surrounding the Company values. Other duties as assigned. Qualifications Exceptional self-motivation coupled with great communication and organizational skills with attention to detail Strong, demonstrable sales aptitude and a hunter mentality Must have proven phone sales experience, demonstrating the ability to effectively engage and convert leads through proactive outreach and persuasive communication skills. Professional, ambitious, organized, determined, results & goal oriented Proficiency in the use of e-mail, word-processing, and using spreadsheets BA/BS or experience that demonstrates skill sets for this position Ability to learn new and keep up-to-date on knowledge of the industry, our firm, resources, tools and offerings as well as learn the competitive posture of the marketplace. Adequate professional experience and knowledge to perform Job Responsibilities Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Ability to work both independently and with others Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows-based computer applications Preferred Experience: Prior experience particularly in the data center industry Working Conditions: Remote Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. The salary range listed below is not inclusive of total on target potential earnings and/or eligibility of the position. Pay Range $55,500.00 - $90,535.45 #LI-CG1 #LI-Remote

Job Responsibilities: * Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function. * Validate audit remediation effort matches customers expectation. * Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades. * Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis. * Develops and applies technology for customers' use. * Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams. * Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups. * Additional duties as assigned. Skills, Knowledge, Abilities: [create standard skills/responsibilities to include as necessary, but can also be removed, added or edited as needed for position] * Able to work independently as well as part of a team environment. * Able to retrieve information and conduct research related to project completion and job responsibilities. * Able to think analytically. * Capable of establishing priorities and balancing multiple projects simultaneously. * Encompasses project management skills from project start to finish. * Performs work under general supervision. * Handles complex issues and problems. * Excellent written and verbal communication skills. * Organized and detail-oriented. * Able to build collaborative relationships. * Able to read, write and interpret various correspondence, memos and instructions. * Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing. * Proficient in basic to intermediate computer software programs, such as Microsoft Office. * Must have current driver's license and/or passport. * Ability to work overtime as necessary. Qualifications: * Bachelors degree in Computer Science or equivalent education and work experience. * 5-7 years of experience in supporting Enterprise IT environments. * Ability to travel 0-25% of the time. Supervisory Responsibility: [select one of the following] * This position has no supervisory responsibilities Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Job Summary: Practice Managers are expected to be subject matter experts capable of leading a group of like-minded Rackers in the Data science, AI and ML practice. This role includes both deliveries in a Professional Services Data Science Architect or an SME role on customer engagements as well a commitment to ensuring the overall success of the practice as a leader. As an experienced Data Science Practice Manager who understands how to run successful professional services engagements, you will help drive projects that deliver successful outcomes for customers wanting to do Data science and AI/Ml projects. Successful candidates will have demonstrated the ability to think strategically about businesses, create technical definitions around customer objectives in complex situations, develop solutions and strategies, motivate & mobilize resources, provide technical guidance, and deliver results. The ability to connect technology with measurable business value is a critical component to be successful in this role. We seek team members who are self-motivated, driven, collaborative, and passionate about deep cloud adoption and technology in general. As a manager, you will have a steam of direct reports that include Data Science Architects, Data Scientists, ML engineers who you will mentor and assist with their development. In addition to managing your direct reports, you will act as a leader within the practice, supporting objectives such as overall quality and efficiency of our delivery, supporting sales teams with shaping and reviewing opportunities, creating growth strategies for practice, and building and maintaining AWS alliance and partner relationships. Support operational tasks such as resourcing support or hiring and onboarding new Rackers. Strong communication skills, the ability to lead and inspire others, and emotional intelligence are critical to your success in this role. Work Location: Remote Key Responsibilities: As a Practice Manager, you will be technically focused but also will understand business planning implementation Be the lead technical liaison between customers and engineering resources. Provide tactical scope and work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed Lead teams of both business and technical colleagues throughout the course of the project, and communicate with each of them effectively Ensure that all the appropriate questions are asked and verify that nothing crucial to the success of the project is overlooked Be an AI and ML evangelist by educating a variety of customers on the value of data science and AI Solutions. Help customers transition to the cloud in a high-value migration approach that leverages best-of-breed designs and practices delivered in an agile model. You will play an active role in delivering modern AI and ML solutions for clients, including generative AI, cognitive computing, and cloud services Establish credibility and build impactful relationships with our customers to enable them to be cloud and Data science and AI advocates Lead and participate in deep solutions and architectural discussions to build confidence and ensure customer success when building platforms and services on the AWS platform. Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers interested in AWS and to ensure our Rackers are up to date Attend and present valuable information at Industry Events Collaborate in setting up Go to Market strategies for Data science and AI. Traveling up to 50% of the time Hold regular 1:1 meetings with direct members of your team to share feedback, provide an avenue for trusted communications, and help with their career development. Foster an aspirational working culture within team Own practice Growth & Productivity Provide coaching for team members and help establish and track goals Act as a communication conduit to provide information to the practice membership Create sources of feedback for practice members to promote consistent quality of delivery and support the professional development of practice members Work with presales architects on designing and validating proposals and SOWs to ensure high-quality and deliverable engagements to drive successful outcomes for customers Support tasks related to hiring including interviewing, supporting provisioning and evaluation of technical assignments, and onboarding new Rackers Understand metrics of how the practice is performing and support initiatives to improve our operations and effectiveness Identify and drive internal initiatives for the practice related to offer development, improving operations, improving our standard operating process, development of reusable delivery artifacts, and promoting knowledge within the organization Qualifications: 12+ years of experience in customer-facing software/technology, data analysis, or consulting. Minimum 7+ years of experience architecting and building Data science and AI solutions. Minimum 6+ years of experience with AWS or other public cloud Data Science solutions In-depth understanding and professional experience with AWS Data Analytics and AI/ML Services Demonstrated knowledge of software development tools and methodologies Solid understanding of agile methodologies Master or Ph.D. in Computers and/or Data Science. AWS, Azure or GCP Certified ML Certified Specialist Discover your inner Racker: Racker Life$213,300.00- $213,900.00“Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,300/year in our lowest geographic market up to $213,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.” Information on benefits offered is here. About Rackspace TechnologyWe are the multi-cloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. #LI - RL1#US-Remote#Rackspace

Junior PMO Analyst Experience: 1-3 years Support the CRO in managing cross-functional revenue initiatives across sales, marketing, and customer success teams. Key Responsibilities Manage and coordinate revenue-focused projects across multiple teams Track project timelines, deliverables, and status reports Standardize and document processes across revenue functions Build and maintain revenue dashboards and performance reports Analyze key metrics including pipeline, conversion rates, and sales performance Support go-to-market strategy execution and quarterly planning Prepare presentations and reports for leadership review Requirements Bachelor's degree in Business, Finance, or related field 1-3 years of experience in project management, operations, or analytics Strong analytical skills and proficiency in Excel/Google Sheets Ability to manage multiple priorities simultaneously Excellent organizational and communication skills Experience with data visualization tools (Power BI, etc.) Familiarity with any CRM systems (Salesforce, HubSpot) Skills Project coordination and management Data analysis and reporting Process documentation and optimization Stakeholder communication Dashboard development

Primary Job Roles/Responsibilities: 1. Plans and implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations. 2. Applies the practices and policies of the Black Box Safety Injury & Illness Prevention Program (IIPP) manual. Enforces, administers, and manages the Black Box Buddy Policy. 3. Develops and implements and participates in safety and orientation training programs including the Emergency Response Plan for all team members. Prepares and arranges safety exhibits and material for display, promotional work, industry conferences, and exhibitions. 4. Inspects facilities to detect existing or potential accident and health hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented. 5. Maintains a record of all safety documents including audits, inspections, Pre-Task Plan (PTP), Safe Plan of Action (SPA), and Material Safety Data Sheets (MSDS). Submits Site Incident Prevention Plans (SIPPS) as required by customer policy. 6. Leads the investigation of accidents and injuries and cooperates in the preparation of material and evidence for organizational use in hearings, lawsuits, and insurance investigations. Knowledge, Skills & Abilities of the Job: 1. Knowledge of local, state, and federal safety regulations. 2. Excellent communication skills 3. Strong understanding of training development and presentation 4. Excellent organization and prioritization skills 5. Knowledge of MS Word and Excel Special Training/Certifications/Licenses: BCSP Certifications are preferred: ASP, CSP, CHST, OHST Work Environment: May be exposed to construction environments. Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

GCP Engineer/Architect 6-12-month contract Candidates can sit in the following locations: * Seattle/Woodinville * Plano, TX * Jersey City * Manhattan, NY * Columbus, OH Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers' most demanding applications and enable them to extract powerful insights from data that drive actual business value. Our team is focused on delivering results through thoughtful design, clear processes, and strong organizational practices. We prioritize customer flexibility and build solutions that align with industry standards. We believe in open, direct communication and aim to be upfront and responsive from the start. We are seeking an experienced GCP Engineer/Architect to design, implement, and optimize cloud solutions on Google Cloud Platform. This role involves working closely with cross-functional teams to deliver secure, scalable, and cost-effective cloud architectures that meet business and technical requirements. Responsibilities * Design and implement GCP-based infrastructure for enterprise applications and workloads. * Develop cloud architecture blueprints, ensuring alignment with best practices and compliance standards. * Configure and manage compute, storage, networking, and security services in GCP. * Implement Identity and Access Management (IAM), encryption, and security controls. * Automate infrastructure deployment using Terraform, Deployment Manager, or similar IaC tools. * Optimize cloud environments for performance, scalability, and cost efficiency. * Collaborate with development and DevOps teams to integrate CI/CD pipelines for GCP workloads. * Monitor and troubleshoot cloud environments using Stackdriver, Cloud Logging, and Monitoring. * Stay current with GCP innovations and recommend improvements to architecture and processes. Required Skills & Qualifications * 5+ years of experience in cloud engineering or architecture roles. * 3+ years of hands-on experience with Google Cloud Platform services (Compute Engine, VPC, Cloud Storage, BigQuery, Cloud Functions, etc.). * Strong knowledge of networking, security, and IAM in GCP. * Proficiency in Infrastructure as Code (Terraform, Deployment Manager). * Experience with CI/CD tools (Cloud Build, Jenkins, GitHub Actions). * Familiarity with containerization and orchestration (GKE, Docker, Kubernetes). * Excellent problem-solving and communication skills. * GCP Professional Cloud Architect or Professional Cloud Engineer certification preferred. Nice-to-Have * Experience with data services (BigQuery, Dataflow, Pub/Sub). * Knowledge of multi-cloud or hybrid cloud architectures. * Familiarity with DevSecOps practices. Equal Employment Opportunity Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All employment is decided based on qualifications, merit, and business need.

Purpose of the Job: Provide clerical and administrative support to both senior leadership and management team members within the field service operations (FSO) function of North America Commercial Services (NACS) Operations to include but not limited to: data collection, entry, accuracy & distribution; progress report creation & distribution for internal projects within FSO; complete company documents; facilitate approval and place in electronic or hard copy storage. May also schedule and coordinate meetings, appointments and travel arrangements. Ensure administrative services are delivered to clients in a high quality and professional manner consistent with company initiatives, client expectations as well as internal and external SLAs. Primarily Roles & Responsibilities: · Provide clerical and administrative support for field service operations management. · Collect, assemble, create, disseminate, and maintain large volumes of business-related, confidential or sensitive data/information using spreadsheets, databases, technology systems and reports. · Perform data management services to include, but not limited to, review and prioritize source documents/data; identify and interpret data to be entered and determine appropriate system(s); follow-up with appropriate parties to resolve questions, inconsistencies, or missing data; enter data from source documents into computer according to established format; verify accuracy of data entered by comparing with source documents/data and make necessary corrections to information entered. · Execute records management activities to include, but not limited to, collect, sort, prepare and scan documents; label and enter documents into the computer system; prepare files and forward documents for recycling and/or shredding. · Complete company documents and ensure compliance with regulations, standards, procedures and policies. · Coordinate internal FSO projects, track deadlines, and perform follow up to ensure timely completion of assigned tasks in support of the field service operations management team. · Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures. · Develop relationships with key internal/external client contacts while gaining recognition as a team resource. · Notify the appropriate individuals on issues of quality, confidentiality, or risk. · Manage conflicting priorities - organize workflow, team with colleagues to accomplish tasks and balance workloads. · Develop and demonstrate a solid working knowledge of the Company's structure, product/service lines, key personnel, policies and procedures. · Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations. Achieve all client satisfaction objectives and internal and external SLAs. · Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery and the client experience. · Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute administrative functions and company priorities. · May coordinate off-site meetings; assist with schedule management; arrange appointments, travel, meetings and conference calls. · Achieve performance targets established by leadership for applicable Key Performance Indicators. · Perform other duties as assigned by management. Skills, Knowledge, Abilities Accountability - Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization's success. Customer Focus - Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost. Interpersonal Relationships - Demonstrates appropriate and professional behavior at all times. Uses a high degree of tact and diplomacy in working with others. Models and exercises sound judgment regarding personal conduct. Is aware of one's own style or preference and its impact on others. Earns the respect of others. Problem Solving and Critical Thinking - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Identifies the information needed to solve a problem effectively. Gets input from internal/external contacts who are closest to the problem. Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization's strategic plan. Education / Experience Requirements · High School Diploma required; Associates Degree in Business Administration, Marketing or related, preferred. · 2+ years of administrative, clerical or coordinator experience. · Strong organizational skills and the ability to prioritize multiple competing tasks seamlessly and with excellent attention to detail. · Proven ability to maintain confidentiality and manage sensitive data and information. · Excellent interpersonal skills and the ability to build relationships with stakeholders, including all levels of management, staff, customers, and external partners. · Ability to exercise independent problem solving and decision making with a high degree of initiative and self-coordination · Able to adapt quickly and comfortably to shifts in priorities while maintaining the highest levels of client service and responsiveness. · Highly resourceful with the ability to be effective independently but also able to operate in a team environment. · High level of ethics, integrity and reliability with demonstrated ability to maintain composure under pressure. · Advanced computer skills in MS Office (Word, Excel, PowerPoint, Outlook), SharePoint and cloud based technology systems. · Capability to develop proficiency in additional software programs such as Adobe, Visio, and others as required. Supervisory Responsibility This position has no direct reports. Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Job Responsibilities: Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day. Promote company Core Values to foster and safeguard Company culture. A Leader on the Mobilization team, will undertake all engineering activities to ensure site leadership teams/field teams are set up for success, prior to project start. Participates in the RFP processes, completing a detailed review of plans, specifications, and entirety of bid package. Work with Sales/Esimating to assess upcoming project scope to gather cable schedule, shop drawings, BOM, etc. to prepare pre-work submittals and then submit to customer via ACC, Clearstory, or whichever platform identified by customer. Evaluate and continually suggest improvements to processes used by Project Delivery and Mobilization Teams to effectively meet customer requirements and expectations. While there are no direct reports for this position, the Senior Mobilization Manager will interview, mentor, and coach Field Engineers. Interact with the customer to validate our understanding of expectations before, during, and after project completion. Manage project review process with particular emphasis on constructability, value engineering options and design discrepancies /clashes. Proactively and systematically communicate challenges, risks, and successes. Pre-Project Coordination with Project Superintendent(s) to understand and assess installation methods, labor needs, and manpower forecasts. Support QA/QC by ensuring adherence to the Quality Control plans and process. Ensure that all downstream team members are meeting deadlines on assigned tasks. Reviews contracts, work orders and purchase orders to fully understand contractual requirements and provisions, and to ensure scope of work is in alignment with associated estimate and respective contract documents. Thorough understanding of OSP and ISP (Conveyance, trunk cables, connectivity, etc) Thorough understanding of IFCs, Cable Schedules, routing diagrams, network diagrams, and network gear/equipment installations. Cultivate and maintain customer relationships. Work with the Logistics Manager to ensure proper materials and equipment are ordered and available. While this position is remote, travel to site 0%-25% may be required as needed. Proficiencies and Skills: Must be proficient and well-practiced in leveraging information and data in making informed decisions. Extensive knowledge of Safety protocols, processes and procedures. Deep understanding of industry specific estimating and engineering best practices. Ability to identify change events. Knowledge of various construction technology platforms, quality, and safety standards. Ability to understand and develop project schedules. Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others. Ability to work under time constraints and adapt to changing requirements with a positive attitude. Strong oral and written communication and organizational skills, including excellent customer service skills. Disciplined, detail oriented, organized, and self-driven. Demonstrated skill in organizing resources and establishing priorities. Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore, ACC, Clearstory, Textura and others. What You Bring to the Table: Bachelor's Degree Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree. Minimum of 5+ years' experience in the construction industry in a similar role. Experience with large structured cabling projects and/or data center construction projects highly preferred. Preferred professional certifications: OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment) BICSI TECH BICSI OSP BICSI Registered Communications Distribution Designer (RCDD)

This Opportunity: The Senior Project Controls Specialist (Schedule & Cost) plays a critical role in driving project success by managing both scheduling and cost control functions across multiple projects. This dual-role position requires a strategic, hands-on approach to project tracking, risk mitigation, and stakeholder coordination while supporting corporate-level strategy and execution. Reporting directly to the Director of Project Controls or the Sr Project Controls Management, this role acts as an extension of leading by example, providing mentorship/assistance to Jr-Mid level Project Controls Specialists, optimizing processes, and ensuring the effective implementation of project controls. As the Sr. Project Controls Specialist for assigned projects, this role is responsible for developing, implementing, and maintaining detailed, resource-loaded schedules and cost plans to support the Project Delivery Teams throughout the entire project lifecycle. Key responsibilities include proactively identifying potential delays and impacts, working collaboratively with internal and external partners to develop mitigation strategies, and ensuring real-time visibility into project progress. Strong communication skills are essential for engaging with project stakeholders, delivering clear reports, and supporting strategic decision-making. This position demands a deep understanding of project controls methodologies, a proactive approach to problem-solving, and the ability to drive efficiency in cost and schedule performance to meet strategic account and customer objectives. What You Will Do: Mentorship & Technical Guidance Serve as an extension of the Director of Project Controls and Leadership, supporting high-level initiatives and process improvements. Provide mentorship and training to Jr - Mid level Site Project Controls Specialists, ensuring alignment with cost and scheduling best practices. Work closely with leadership to standardize project controls tools, reporting frameworks, and methodologies. Develop a culture of accountability, transparency, and efficiency within the project controls team. Senior-Level Project Controls Ownership - Geographically Assigned Projects Take ownership of schedule and cost controls for assigned data center projects within a defined geographic region. Serve as the primary senior Project Controls point of contact for those projects, supported by Junior and Mid-Level Project Controls Specialists. Develop, maintain, and update detailed, resource-loaded schedules aligned with GC milestones (DEC-C Ready, ENS Ready, PR, SC) and Black Box execution sequencing. Independently perform weekly schedule updates, logic reviews, and progress validation based on field input. Track, forecast, and analyze project costs including labor, OFCI/OFOI material, expenses, and approved changes. Ensure schedules and cost data accurately reflect access handovers, material readiness, and field productivity. Cost & Schedule Performance Monitoring Perform schedule and cost variance analysis, identifying trends and potential impacts across assigned projects. Maintain Earned Value metrics (CPI, SPI) and labor productivity tracking. Develop and maintain labor curves, headcount forecasts, and installation productivity reports. Support change order evaluations, bid leveling, and cost/schedule impact assessments. Maintain alignment between schedules, ERP cost systems (SAP/Oracle), and reporting outputs. Risk Identification & Issue Resolution Proactively identify schedule and cost risks tied to sequencing, access, labor availability, and material constraints. Escalate risks and concerns to Project Controls leadership with clear, data-supported recommendations. Assist in maintaining project risk registers and tracking mitigation actions. Support recovery planning and schedule refinement when required. Collaboration & Stakeholder Support Work closely with Project Managers, Superintendents, and field teams to ensure alignment between planning and execution. Coordinate with procurement teams to align material deliveries with installation sequencing. Participate in project and coordination meetings, providing schedule and cost insight as needed. Support Project Controls Leads by providing accurate data, analysis, and field-informed perspective. Needs for Success: Strong experience in project controls for data center, structured cabling, or mission-critical construction projects. Advanced proficiency in Primavera P6 for detailed scheduling and progress measurement. Experience integrating schedules with ERP cost systems such as SAP or Oracle. Solid understanding of Earned Value Management (EVM) and forecasting principles. Experience supporting multi-building, phased data center projects across a region. Strong skills in Microsoft Excel; Power BI or Tableau experience is a plus. Working knowledge of GC milestone structures and data center delivery workflows. High attention to detail and strong organizational discipline. Ability to operate independently while adhering to established standards. Strong communication skills and collaborative mindset. Comfortable guiding others through technical expertise rather than authority. Execution-focused, accountable, and solution-oriented. What You Bring to the Table: High school diploma or equivalent. Bachler degree in construction management, engineering or equivalent field experience preferred. Minimum 7+; years as a construction planner / scheduler for projects with contract values in excess of $15 million. Preferred professional certifications: Project Management Institute Scheduling Professional (PMI-SP) Association for the Advancement of Cost Engineering Planning and Scheduling Professional (PSP) Project Management Institute Project Management Professional (PMP) Supervisory Responsibility: Varies Work Location and Travel: Remote with up to 10% travel Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+; team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Modern Workplace Solutions Architect We are seeking a Modern Workplace Solutions Architect to design, implement, and optimize enterprise workplace solutions that integrate digital experience, IT infrastructure, physical space, and intelligent automation. This role requires a strong background in cloud platforms, collaboration tools, AI-driven automation, and enterprise connectivity. The ideal candidate will blend technical expertise with business acumen to deliver measurable outcomes in productivity, customer experience, and cost efficiency. Key Responsibilities Customer Experience & Contact Center Architect and modernize CCaaS/UCaaS platforms for omnichannel customer engagement. Deploy and integrate AI-powered virtual agents, agent assist, and workflow automation. Implement real-time analytics and sentiment monitoring to optimize CX outcomes. Integrate CRM platforms to enable data-driven insights and personalization. Workforce Enablement Drive application optimization and rationalization across enterprise platforms. Lead digital adoption initiatives with contextual learning and process analytics. Design and deploy device lifecycle management and endpoint automation solutions. Implement AI-driven digital assistants and intelligent workflows to reduce app fatigue and boost employee productivity. IT Operations & Infrastructure Lead transformation of legacy IT systems into cloud-native, evergreen platforms using Infrastructure as Code. Design and implement self-healing systems, predictive maintenance, and agentless service desk automation. Integrate AI/ML analytics for predictive insights and intelligent operations. Manage platform modernization projects (e.g., UCaaS migrations, automation of service delivery). Workspace & Connectivity Design intelligent, immersive workspace environments that blend digital and physical experiences. Implement IoT-enabled smart building systems for optimized space utilization. Architect enterprise networking solutions, including Private LTE, distributed antenna systems, satellite, and wireline. Deploy AI-enabled self-optimizing networks with advanced security controls. Innovation & Strategy Collaborate with cross-functional teams to align technology with business outcomes. Contribute to innovation pods focused on AI, automation, and workplace transformation. Provide strategic input on ecosystem integration, platform scalability, and service innovation. Required Skills & Experience Proven expertise in UCaaS/CCaaS platforms (e.g., Genesys, Cisco, Zoom, Microsoft Teams). Strong background in cloud platforms (Azure, AWS) and Infrastructure as Code (Terraform, Ansible). Experience deploying AI/automation solutions such as chatbots, virtual agents, and IT automation. Knowledge of CRM platforms (Salesforce, Dynamics, HubSpot) and experience analytics tools. Familiarity with enterprise asset management, endpoint management, and device-as-a-service models. Strong understanding of networking and connectivity (Private LTE, 5G, SD-WAN, satellite, IoT). Experience with intelligent workspace design (AV integration, collaboration tools, IoT). Excellent stakeholder engagement skills with the ability to translate business outcomes into technical solutions. Preferred Qualifications Certifications in Azure, AWS, Microsoft Teams, Zoom, or Genesys. Experience with Agentic AI platforms for CX/EX for Support, Deflection and Agent assist. Experience with AI/ML platforms for IT Automation, analytics and observability. Familiarity with enterprise observability and monitoring tools. Strong background in change management and digital adoption strategies. Outcomes & Impact Accelerate digital transformation across workforce and IT operations. Improve customer satisfaction (CSAT, NPS) through seamless CX. Increase employee productivity and reduce operational costs via automation. Optimize real estate and IT spend with hybrid workspace strategies. Deliver measurable business outcomes by integrating technology ecosystems into a unified workplace strategy. ⭐ Nice to Have Certifications in Azure, AWS, Zoom, Microsoft Teams, Google, Amazon Connect or Genesys. Exposure to enterprise observability tools and innovation-driven environments. 💡 If you're ready to shape how the modern workplace operates-blending people, technology, and spaces into a seamless ecosystem-we'd love to hear from you.

**We are seeking candidates with extensive experience obtaining new logo clients in the below industry verticals** -Hitech/ISV/SaaS Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.Career Level Summary Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field Proactively identifies and solves problems that impact the management and direction of the business Contributes to the development of the organizational function strategy or product or business strategy Progression to this level is typically restricted on the basis of individual capabilities and business requirements Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Key Responsibilities Experience hunting new logos with a consistent record of success in delivering new bookings. Understanding and experience selling hybrid cloud solutions, such as cloud migration, workload orchestration in hybrid cloud, Datacenter transformations, managed Support for hybrid cloud, reselling IT infrastructure hardware and software etc. Understanding and experience selling cybersecurity solutions, such as cyber resiliency solution, zero trust architecture, BCP & DR solutions etc. Understanding of AI solutions, such as, AI & ML solutions, Automation solutions, GenAI & Agentic AI etc. Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers. Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS) Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework. Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention. Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts. Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer's leadership team. Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts. Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards. Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately. Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting Responsible for adhering to company security policies and procedure as directed. Installed base growth - revenue. Execution of new sales opportunities - MRR Access to new departments / divisions KPIs, documentation, process tracked via Salesforce. Other Incidental tasks related to the job, as necessary. Knowledge Expert-level knowledgeable in professional sales training and sales process Expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers Skills Analytical Skills Buying Process Skills Client/Customer Service Data-driven Decision Making Leadership Negotiation Skills New Account Acquisition Skills People Management Public Speaking Presentation Building Quality Assurance Sales Lead Generation Skills Sales Management Sales Operations Management Education High School Diploma or regional equivalent required Bachelor's Degree required, preferably in field related to role. At the manager's discretion, additional relevant experience may substitute degree requirement Experience 12-14+ years of experience in the field of role required Travel Domestic/international travel required, greater than 50% Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Are you a Racker?Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating. They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do. Rackers are inherently wired to solve problems and share ideas in small, nimble teams. As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! Why work at Rackspace Technology? Find your fanatical . We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. Come as you are . Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace's participation in the annual Texas Conference for Women. Satisfy your curiosity . No matter where you are going, we can help you get there. Our internal learning department, Rackspace University , provides training and development to Rackers - from Microsoft™ certifications to effective leadership training - our goal is to help you grow. Make a difference . At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. Live life completely . We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers. Additional Info:- We offer very attractive comp plan with uncapped commission on new bookings. - Sellers also get to keep any new accounts that they have opened and upsell into these accounts.- Special incentive plans that pay commissions for sellers to renew accounts and upsell new propositions into their accounts. #LI-Remote #LI-CM1 Our compensation reflects the cost of labor across several US geographic markets. The pay for this position ranges from 160,400/year in our lowest geographic market up to 329,010/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.

Job Responsibilities: · Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function. · Validate audit remediation effort matches customers expectation. · Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades. · Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis. · Develops and applies technology for customers' use. · Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams. · Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups. · Additional duties as assigned. Skills, Knowledge, Abilities: [create standard skills/responsibilities to include as necessary, but can also be removed, added or edited as needed for position] · Able to work independently as well as part of a team environment. · Able to retrieve information and conduct research related to project completion and job responsibilities. · Able to think analytically. · Capable of establishing priorities and balancing multiple projects simultaneously. · Encompasses project management skills from project start to finish. · Performs work under general supervision. · Handles complex issues and problems. · Excellent written and verbal communication skills. · Organized and detail-oriented. · Able to build collaborative relationships. · Able to read, write and interpret various correspondence, memos and instructions. · Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing. · Proficient in basic to intermediate computer software programs, such as Microsoft Office. · Must have current driver's license and/or passport. · Ability to work overtime as necessary. Qualifications: · Bachelors degree in Computer Science or equivalent education and work experience. · 5-7 years of experience in supporting Enterprise IT environments. · Ability to travel 0-25% of the time. Supervisory Responsibility: [select one of the following] · This position has no supervisory responsibilities Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers most demanding applications and enable them to extract powerful insights from data that drives true business value. We are seeking a dynamic and results-driven Client Director to join our team. In this consultative acquisition sales role, you will be responsible for acquiring, building and maintaining strong client relationships. You will have a solid understanding of client's business needs and providing customized solutions and professional services which are adjacent to cybersecurity, cloud, data center, and networking technologies. This enterprise sales role will require executive peer to peer dialogue and leadership capabilities that will engage the client and internal resources for open and trusted collaboration. You will identify opportunities and engage internal team personnel with clients while simultaneously achieving meaningful wins that advance the clients most strategic projects and/or initiatives. If you are a motivated individual with a passion for building long term relationships in a fast paced and evolving space that has tremendous upside, then we invite you to apply for this exciting opportunity. Responsibilities: You will develop and execute a strategic sales plan to achieve and exceed sales targets within the cybersecurity and IT solutions portfolio. Prospect, acquire, build and nurture relationships with target clients, understanding their unique challenges and objectives. Collaborate with internal teams, including technical experts, to design and present comprehensive solutions that address client needs. Stay updated on industry trends, emerging technologies, and competitor offerings to maintain a competitive edge. Lead and participate in client presentations, negotiations, and contract discussions. Provide accurate sales forecasts and reports to the leadership team so we can communicate the necessary resources to execute initiatives for our clients. Engage with partner OEM, ISV, and Infrastructure technologies to expand relevance and opportunities for our clients to optimize, reduce risk, increase business resiliency, and safeguard digital assets from threats. Skills you bring with you: Proven experience in consultative sales, preferably in the cybersecurity and IT industry. Strong understanding of cybersecurity solutions and IT services. Excellent communication and presentation skills, with the ability to articulate complex technical concepts to a non-technical audience. Demonstrated success in building and maintaining long-term client relationships. Proactive and results-oriented approach to sales. Must be willing and open to learn new concepts, ideas, frameworks, and technologies that advance and impact our client's organization. Demonstrated ability to cultivate new relationships and gain trust from key stakeholders. Qualifications: Bachelor's degree in a related field or equivalent experience. 5+ years of experience in consultative sales, preferably with a focus on cybersecurity and IT solutions. 100% Hunter Worked for a Value-Added Reseller or an Integrator. Travel required: Travel typically 15-25% or more a month Equal Employment Opportunity: Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All employment is decided based on qualifications, merit, and business need. #LI-LM1

We are looking for an experienced, data-driven professional to join the marketing team to help us continue scaling organic visibility in both traditional search engines (SEO) and emerging AI-powered "answer engines" (AEO). In this role, you will develop and execute a comprehensive roadmap to drive qualified traffic and brand authority. Responsibilities Strategy Development: Own and evolve the organic search strategy across traditional SEO and AI-powered discovery platforms. This involves creating roadmaps and aligning search initiatives with overall business and product goals. Be the SEO/AEO expert for the company, continually monitoring traffic and impacts of algorithm changes, AI advancements, market dynamics, etc. Work closely with product marketing, digital, content, and more to enable all teams with SEO knowledge and best practices, helping to amplify SEO efforts further. Answer Engine Optimization (AEO): Develop specific strategies to increase visibility across AI platforms by using structured data (Schema.org markup), optimizing content for conversational queries, and formatting content for easy AI extraction. Partner with team leadership to discover and prioritize media opportunities that amplify the TierPoint brand Technical SEO: Collaborate with product marketing, web development, security, and UX teams to implement best practices for site architecture, crawlability, indexation, Core Web Vitals, and mobile optimization. Conduct technical SEO audits, troubleshoot site health issues, and provide actionable recommendations to improve crawlability, indexation, and overall performance. Execute continuous on-page SEO audits, identify improvement areas, and partner with content, product marketing, and growth marketing to make those improvements. Content Strategy: Lead keyword, intent, and entity analysis to partner with content teams in developing high-impact, SEO/AEO-optimized content that provides concise, direct answers to user questions. Continually conduct keyword research to uncover new opportunities based on market trends and the evolution of the TierPoint products and services lineup. Perform content audits to advise content creators on what content to create and when and provide insights updates to old content and when to consolidate or remove content. Build and maintain a detailed content roadmap for the company website, tierpoint.com, ensuring timely and high-quality delivery of initiatives to drive organic traffic growth. Data Analysis & Reporting: Monitor performance using tools like Google Analytics (GA4), Google Search Console (GSC), Ahrefs, or Semrush, and translate data into actionable recommendations and key performance indicators (KPIs) for leadership. Optimize user journeys to improve conversion rates by analyzing website performance, A/B testing landing pages, and refining CTAs and content Monitor and analyze SEO channel performance and maintain reporting on overall performance, traffic, conversion, and keyword rankings. Trend Awareness: Stay ahead of emerging trends in AI search behavior, algorithmic shifts, and evolving Search Engine Results Page (SERP) features to ensure the company remains an industry leader. Cross-Functional Collaboration: Act as a subject matter expert to educate and collaborate with marketing, brand/creative, product, and engineering teams to ensure SEO/AEO best practices are integrated into development cycles and marketing campaigns. Provides quality internal and external customer service surrounding the Company values. Other duties as assigned Qualifications 4+ years of experience in SEO, content optimization, or technical marketing, with a proven track record of driving measurable organic growth B2B technology organization experience highly preferred Web development experience preferred Wordpress experience is a plus Technical Proficiency: Deep understanding of on-page, off-page, and technical SEO best practices, including HTML, CSS, JavaScript, and web development principles as they relate to search. Content Strategy: Demonstrated understanding of how content drives discoverability and engagement for our ICP and buying committee members. Appropriately leverage link-building programs Combine knowledge of company priorities with analysis of organic performance and keyword research to prioritize strategic traffic and brand goals in collaboration with content marketing team. > content brief collaboration (content harmony) Ability to connect strategic priorities with opportunities for earned media AEO Familiarity: Familiarity with emerging AI platforms like Google's AI Overviews, ChatGPT, and Perplexity and their role in shaping discovery, including knowledge of semantic search and schema-driven content. Analytical Skills: Strong ability to analyze complex data sets, derive insights, and use experimentation (like A/B testing) to optimize performance. Tools Expertise: Proficiency with industry-standard SEO and analytics tools, such as Google Search Console, GA4, Ahrefs, Semrush, and Screaming Frog. Soft Skills: Excellent communication, project management, and collaboration skills to work effectively with cross-functional teams and external stakeholders. Self-starter who can make proactive strategies a reality through cross-functional programs A passion for data with an ability to extract actionable insights from multiple data sources Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Ability to work both independently and with others Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows-based computer application Preferred Experience Prior experience in the technology space, including cloud computing or the data center industry Working Conditions Remote or Office environment Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. Pay Range $83,000.00 - $133,026.28 #LI-CG1 #LI-Remote

Primary Roles & Responsibilities * Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. * Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. * Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability. * Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently. * Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations. * Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc. * Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required. * Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs. * Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site. * Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions. * Achieve performance targets established by leadership for applicable Key Performance Indicators. * Perform other duties as assigned by management. Education/Experience Requirements * Associate degree or Certification in a technology services/technical discipline, or equivalent work experience. * Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. * Proven ability to install, terminate & test low voltage cables & fiber optical cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables. * Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc). * Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems. * Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code. * When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.) * Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards. * Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy. * Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents. * Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame. * Valid driver's license and ability to safely drive company vehicles. Physical Requirements * Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds. * Vision: Requires the ability to perceive the nature of objects by the eye. * Near Acuity: Clarity of vision at 20 inches or less. * Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet. * Far Acuity: Clarity of vision at 20 feet or more. * Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point. * Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are. * Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus. * Color Vision: Ability to identify colors. * Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills. * Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.

The National Channel Manager wins, maintains, and expands relationships in the ecosystem of TierPoint National and Alliance partners. The National Channel Manager is responsible for achieving opportunity creation goals to reach team sales objectives. The National Channel Manager reports to the Assistant Vice President of Channel and Alliances. Responsibilities Provide quality internal and external customer service in line with Company values Serve as a key channel resource to designated National and Alliance partners Build and maintain partner ecosystem that will produce consistent revenue Qualify and distribute sales opportunities Recruit and qualify partners within the National Partner ecosystem Effectively coordinate with Account Executives in the field to build and maintain partner relationships Provide sales support when required Demonstrate ability to successfully meet and exceed quarterly sales performance objectives Be the lead for designated partner engagement, training, co-marketing, and product awareness Responsible for facilitating field alignment between Channel Partner, TierPoint regional Channel team, Account Executives, Alliance Partners, etc. Facilitate reviews with National Partner team of Opportunities, Sales Tracking, and Funnel Management Drive engagement with Cloud Powered Alliance Partners/OEMs Familiarity and commitment to daily activity tracking in corporate CRM tool Provides quality internal and external customer service surrounding the Company values Other duties as assigned Qualifications Bachelor's degree required 2-5+ years of channel experience A driven, positive, upbeat attitude Any background with advanced sales training systems is advantageous Candidate must possess a valid driver's license Strong training/enablement capabilities Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Ability to work both independently and with others Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows-based computer applications Preferred Experience Prior experience, particularly in the data center and CSP/MSP industry Existing relationships with Regional and National channel partners strongly preferred Working Conditions Home or Office based depending on location Travel to corporate and regional markets, national/partner events, and opportunity specific travel, as required Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. Pay Range $95,778.92 - $143,668.38 #LI-CG1 #LI-Remote