Onepath Systems LLC jobs - 22 jobs

The Modern Workplace Sales Executive is responsible for driving revenue growth by selling the Modern Workplace Portfolio to new and existing customers. This role involves identifying customer needs and aligning them with the Modern Workplace Portfolio, building and maintaining relationships with customers, and meeting and exceeding sales targets. The Modern Workplace Sales Executive will collaborate with other internal team members, partners, and industry analysts to ensure customer satisfaction. Responsibilities • Selling the Modern Workplace Portfolio to new and existing customers. • Identifying customer needs and aligning them with the Modern Workplace Portfolio. • Building and maintaining relationships with customers. • Meeting and exceeding sales targets. • Collaborating with other team members to ensure customer satisfaction. • Retain current customer base and expand footprint through cross/up sell opportunities. • Effectively sell a broad portfolio of products across a wide range of industries • Assist the customer in maximizing the return of their investment with Black Box • Establish yourself as a ‘Trusted Advisor' to the prospect or customer • Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement • Identify and generate leads through effective prospecting and networking Requirements • A bachelor's degree in business or a related field, or equivalent experience. • 5+ years previous business-to-business experience in one or more of the following areas with a documented track record of success: Account Manager, Complex and Consultative Sales Environment, or Multiple Pre-Sales Roles within the digital Workplace or Modern Workplace services field • Excellent communication, negotiation, and objection handling skills. • Strong collaboration and time-management skills. • Ability to multi-task and manage multiple streams of work simultaneously • Ability to effectively communicate with internal stakeholders • Highly resourceful when need to overcome barriers and objections • Proven record of meeting/exceeding established goals • Strong understanding of digital health trends, patient experience innovation, clinician productivity tools, and healthcare-specific automation and AI use-cases. • Consultative sales experience selling to senior clinical and administrative stakeholders. • Healthcare-specific platforms and solutions (e.g., Epic, Cerner, Meditech integrations). • Digital Patient Engagement & Telehealth technologies (e.g., patient portals, virtual care platforms). • Healthcare AI and automation platforms (e.g., clinical AI tools, healthcare-focused RPA, ServiceNow Healthcare). • Employee experience and productivity platforms tailored for healthcare providers (Microsoft Teams Healthcare, Viva for clinicians). Additional Skills Desired • Ability to effectively facilitate design thinking workshops • Outcome based contractual negotiations • Strong experience automating and use of conversational and generative AI across the enterprise ecosystem.

Junior PMO Analyst Experience: 1-3 years Support the CRO in managing cross-functional revenue initiatives across sales, marketing, and customer success teams. Key Responsibilities Manage and coordinate revenue-focused projects across multiple teams Track project timelines, deliverables, and status reports Standardize and document processes across revenue functions Build and maintain revenue dashboards and performance reports Analyze key metrics including pipeline, conversion rates, and sales performance Support go-to-market strategy execution and quarterly planning Prepare presentations and reports for leadership review Requirements Bachelor's degree in Business, Finance, or related field 1-3 years of experience in project management, operations, or analytics Strong analytical skills and proficiency in Excel/Google Sheets Ability to manage multiple priorities simultaneously Excellent organizational and communication skills Experience with data visualization tools (Power BI, etc.) Familiarity with any CRM systems (Salesforce, HubSpot) Skills Project coordination and management Data analysis and reporting Process documentation and optimization Stakeholder communication Dashboard development

Are you looking for a mission-driven career? Lifeline of Ohio coordinates and promotes organ, eye, and tissue donation across Ohio, and we are seeking a Tissue Recovery Technician to join our Tissue Recovery team. Major Role Description: Consistent with the mission, vision and values of Lifeline of Ohio, the Tissue Technician coordinates clinical aspects of tissue recovery in collaboration with the referral center and other partner services functions. This position evaluates the suitability of patient referrals to be donors and follows all regulatory standards. **This is a full-time, non-exempt, benefits eligible role. The call hours are DAY SHIFT (7:00a-7:00p). Schedule consists of 3 or 4 shifts per week (depending on staff rotation). Schedule flexibility is needed; shift length can vary based on donor activity. Tissue Recovery & Coordination Responsibilities: Tissue Recovery: 1. Recovers tissue to maximize availability for transplant and/or research Prepares operating room for recovery process Operates closely with Tissue Coordinator to perform physical exam and thoroughly document all findings Inspects donor ID band for positive identification of donor Arranges instrumentation for the recovery process Assures aseptic technique is used during the recovery process (sterile and aseptic) 2. Packages tissue to effectively transport to shipping facility for processing Prepares processor specific boxes needed for shipment Packs all tissue and materials needed for shipment Insures proper materials are present for shipping 3. Collects donor information to assure compliance with all federal and/or state governing agencies and industry guidelines Initials chart for authorization Confirms identification of donor and testing materials Verifies tissue shipment information needed for electronic charting system Verifies tissue, blood and culture for labeling Tissue Coordination: Verify authorization for accepted tissue cases Review relevant medical records Arrange OR time with recovery facility Contact Tissue Technicians Verify paperwork with team Confirm Processor acceptance Help/supervise packing supplies Make phone calls to appropriate staff at hospitals/processors Help set up OR for recovery Assist team in OR where necessary Concurrently chart in donation database as recovery occurs Verify correct graft are recovered and packaged according to processor standards Set up shipping of recovered tissue 4. Other duties as assigned Requirements Education and Experience: Experience in healthcare related field, knowledge of human anatomy, sterile and aseptic technique, medical terminology or equivalent highly preferred Regular and timely attendance Clean driving record; must have valid driver's license and reliable transportation to our office High school diploma required Benefits: Competitive pay Affordable and comprehensive Medical, Dental, and Vision Plans (including PPO, HDHP, and HSA) Generous PTO bank available for immediate use, plus 9 holidays and 2 floating holidays of your choice Paid Maternity, Paternity, and Family Leave Free, unlimited access for you and your partner to Maven, a virtual women's & family health platform Company provided term life, AD&D, short and long term disability insurance coverage Company paid-for certifications and license renewals 401(k) plan with company match Performance Bonuses Organizational dedication to internal advancement and promotion opportunities Equal Opportunity Employer: Lifeline of Ohio is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status in employment decisions, including but not limited to recruitment, hiring, compensation, promotion, and termination. We are committed to providing a work environment free from discrimination and harassment, and we strive to foster a diverse and inclusive workplace. This commitment extends to all aspects of employment, including recruitment, selection, job assignment, training, benefits, and advancement opportunities. Lifeline of Ohio complies with all applicable federal, state, and local laws regarding equal employment opportunity. Salary Description $23.50-$25.50 per hour

Role: DAS Field Engineer Scope of Work: The Field Engineer role plays a vital role in the planning, implementation, and maintenance of telecommunication systems and infrastructure. This role requires regular travel to various job sites, including client locations, to provide on-site support and ensure smooth operations of telecommunication networks. Primary Roles & Responsibilities: Network Installation and Configuration: Install, configure, and commission telecommunication equipment, including routers, switches, access points, and other network devices. Collaborate with the design and engineering teams to ensure accurate implementation of network architecture and configurations. Perform system testing and troubleshooting to identify and resolve network issues promptly. Network Maintenance and Support: Conduct regular maintenance activities, including software updates, hardware replacements, and network performance monitoring. Respond to network outages, service disruptions, and customer complaints to minimize downtime and ensure timely resolution. Provide technical support to end-users and assist in troubleshooting network-related problems. Site Surveys and Documentation: Conduct site surveys to assess the feasibility of network installations and identify potential challenges or requirements. Create detailed documentation of network infrastructure, including diagrams, cable layouts, and equipment inventory. Maintain accurate records of all network configurations, changes, and maintenance activities. Field Testing and Commissioning: Perform field testing and commissioning of telecommunication systems to ensure proper functionality and adherence to industry standards. Conduct acceptance tests and verify network performance against specified parameters. Generate comprehensive reports on test results, highlighting any deviations or issues encountered. Collaboration and Communication: Collaborate with cross-functional teams, including project managers, network engineers, and technicians, to ensure seamless project execution. Communicate effectively with clients, stakeholders, and team members to understand project requirements and provide regular updates on progress. Participate in meetings, training sessions, and knowledge-sharing activities to enhance technical skills and stay updated with emerging technologies. Knowledge, Skills, Abilities Accountability - Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization's success. Customer Focus - Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost. Interpersonal Relationships - Demonstrates appropriate and professional behavior at all times. Uses a high degree of tact and diplomacy in working with others. Models and exercises sound judgment regarding personal conduct. Is aware of one's own style or preference and its impact on others. Earns the respect of others. Problem Solving and Critical Thinking - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Identifies the information needed to solve a problem effectively. Gets input from internal/external contacts who are closest to the problem. Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization's strategic plan. Education / Experience Requirements 3-5 years experience in commissioning multiple vendor DAS equipment Bachelor's degree in Telecommunications, Electrical Engineering, or a related field. Equivalent work experience will also be considered. Proven experience as a Telecommunication Field Engineer or a similar role. In-depth knowledge of telecommunication systems, protocols, and technologies (e.g., TCP/IP, Ethernet, VLANs, OSPF, BGP, MPLS). Proficiency in configuring and troubleshooting network equipment, such as routers, switches, firewalls, and wireless access points. Strong understanding of structured cabling principles and network infrastructure design. Familiarity with network monitoring tools and diagnostic utilities. Excellent problem-solving and analytical skills to identify and resolve network issues effectively. Ability to work independently and handle multiple tasks simultaneously while adhering to deadlines. Strong interpersonal and communication skills to collaborate with diverse teams and interact with clients professionally. Availability for regular travel to client sites and flexibility to work outside regular business hours when necessary. #LI-AB1

Role Description Primary relationship holder for an account; owns, leads and manages revenues and sold margins on the accounts Strengthens relationships with existing clients, and maintains a strong pipeline for growth through renewals & new selling new offerings to the existing clients Build in-roads in existing accounts to cross-sell offerings and expand EN revenues Job Specifications & Requirements At least 12 years of experience in client-facing roles or account leadership within IT professional services or management consulting. Proven experience with global service delivery models, adept at managing cross-regional operations. Skilled in overseeing and expanding client P&L, with a strong background in reporting and performance metric assessment for accounts. Deep expertise in the vertical industry is essential. Proficient in selling across various service lines, including Infrastructure, Digital Services, and Application Services. Outstanding communication skills, capable of effectively engaging with stakeholders across all levels, both within the company and in client organizations. Exceptionally detail-oriented, with the ability to manage and coordinate all aspects of complex projects. Key Responsibilities Drive account growth with focus on renewals and selling new offerings Collaborate with Vertical Leaders, Practitioner Sales, Client Delivery Leads to identify services/ offerings / value proposition to take to the customer based on client requirement Drive renewal through overall pursuit strategy, solution due diligence /contract assurance review via coordination with Client Delivery Manager Identify opportunities for cross-sell and areas of growth within existing accounts by collaborating with Client Delivery Manager Develop negotiation strategy & negotiate contract / agreement; work with Bid Managers to draft SoW for contract with collaboration with Solution Architect/ Practitioner Sales/Client Delivery Lead; participate in win/loss review Orchestrate account governance activities Develop robust account plan with inputs from Client Delivery Lead and Practitioner Sales Determine review cadence and KPIs to be monitored with Client Delivery Lead Drive customer satisfaction along with Delivery team by being primary relationship holder with account stakeholders Become a trusted client partner by empathizing and gaining trust of the clients. Walk the halls; develop discussion docs. to take to the client; understand customer requirements Jointly responsible to maintain customer satisfaction; track and report CSAT / NPS Primary client contact for all escalations Coordinate and act as conduit for overall delivery and operational excellence for the account including financial planning & tracking Coordinate with Delivery team to ensure high quality delivery - conduct joint discussions for implementation, delivery and contractual obligations Monitor cost metrics for an account - with inputs from Client Delivery Managers of individual projects Identify margin improvement initiatives and coordinate with Delivery Managers/ PMs to execute and implement these initiatives Key Interfaces Develop account strategy, prioritize offerings in consultation with Practitioner sales and Client Delivery Lead Orchestrate account performance reviews, status update, timeline adherence, SLA adherence etc. along with Client Delivery Lead Provide input to finance on financial forecasting of account revenue. Validation of invoice generated by finance team and collection follow-ups Internal account-level reporting (if applicable) along with Vertical Bid Management Executive

Black Box is a trusted Integrated Technology Solutions provider delivering best-in-class services to our customers around the globe. Since our founding, Black Box has been driven by its passion for social responsibility to positively impact the communities where we live and work. Through dedication to performance, a high level of competence and inspiration to have shared ownership, our Teams understand the value they add and execute with responsibility, accountability and pride. The sustainment of our success is reinforced through a “By All Means” mindset to ensure customer success. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do and be their best. Globally recognized as one of the largest Technology Solutions Integrators, you will have the unique benefit of being a part of an organization that is experiencing tremendous growth and success. Whether you're a recent grad or a seasoned industry professional, you can experience meaningful career growth at Black Box. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting, unique and high-profile projects across the globe. We offer a wide range of job opportunities, competitive compensation, benefits, and more. This Opportunity: As a member of an onsite Field Team the Data Center Cabling Technician II will participate in the installation of Mission Critical Structured Cabling Systems in a Data Center environment. Position Details: Location: New Albany, OH 43054 Standard Hours: 7:00am Mon-Friday X 10 hour shift; 7:00am Saturday X 8 hours shift Contract position - Estimated up to June 2026, possible extension or hire What You Will Do: Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day. Installation / decommissioning of critical cabling and network infrastructure in a Data Center environment. Exhibit high level of Safety and Quality on all work. Follow all Safety, Quality and Production standards, codes, and industry best practices. Reading, comprehending, and adhering to project design drawings and plans, specifications, manufacturer recommendations, and installation standards. Broad understanding of Structured Cabling System installation and commissioning. Proactively maintain work area organization and good housekeeping. Organize materials, tools, and equipment, collect debris, and ensure hazardous conditions are promptly and appropriately addressed. Maintain compliance with respective customers' Safety, Quality, security and site access policies and requirements. Needs for Success: Ability to listen carefully and follow instructions. Demonstrated ability to be a proactive contributor to a Team. Demonstrated aptitude for learning from and teaching other Team members. Able to distinguish color. Knowledge in the safe and appropriate use of basic hand tools both for the Telecom and Construction Industry alike. Exhibit the ability to work in a fast-changing environment while maintaining a positive attitude. Be a Solid and Reliable Team Player. Report to assigned place of work on time, ready and fit. Ability to execute assigned project work with a High degree of attention to detail. Willingness to work days, nights and weekends as required. Be self-motivated, have integrity, and possess an excellent work ethic. Have a reliable source of daily transportation. Read, write, and understand English. What You Bring to the Table: High School Diploma, GED or equivalent required. 3-5 years of telecom experience (Data Center Environment preferred). OSHA 10 preferred - must obtain within 90 days of hire. First Aid / CPR certificate within 90 days of hire. Fiber Optic Association Certifications preferred. BICSI Technical Certifications preferred. Supervisory Responsibility: This position will not have direct reports. Work Location and Travel: On-site daily. This position is generally expected to require minimal overnight travel (≈5%). The individual in this role should be able and willing to travel as may be required by Black Box. Work Environment and Physical Demands: The standard work environment for this position is indoors, however work outside is at times required. The noise level in the work environment is usually moderate. While performing the duties of this job, the individual is regularly required to sit, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The individual is frequently required to stand and walk. The individual must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The individual may also be required to work from heights and in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required. Infrastructure Technician II Required Tool List: Notepad, pen, pencil, and sharpie Technician's tool pouch Cable Sheath Stripper Cable Termination / Impact Punch Tool (110/66) Pick & Spudger Electrician's Scissors 10-in-1 screwdriver Diagonal Cutters Linesmen's pliers Needle nose pliers Straight-Edge Utility Knife - Retractable 35' Tape measure (Heavy-Duty) 9” torpedo level Channel lock pliers - tongue & groove straight jaw 9.5” and 6.5” 14” framing hammer Adjustable wrench set Socket set - metric and US standard Nut driver set - metric and US standard Flashlight and head lamp Cordless 18v hammer drill Cordless impact driver Fiber optic visual fault locater (VFL) Cable toner set - generator and wand Cable pair tester / wire map

Purpose of the Job: Provide clerical and administrative support to both senior leadership and management team members within the field service operations (FSO) function of North America Commercial Services (NACS) Operations to include but not limited to: data collection, entry, accuracy & distribution; progress report creation & distribution for internal projects within FSO; complete company documents; facilitate approval and place in electronic or hard copy storage. May also schedule and coordinate meetings, appointments and travel arrangements. Ensure administrative services are delivered to clients in a high quality and professional manner consistent with company initiatives, client expectations as well as internal and external SLAs. Primarily Roles & Responsibilities: · Provide clerical and administrative support for field service operations management. · Collect, assemble, create, disseminate, and maintain large volumes of business-related, confidential or sensitive data/information using spreadsheets, databases, technology systems and reports. · Perform data management services to include, but not limited to, review and prioritize source documents/data; identify and interpret data to be entered and determine appropriate system(s); follow-up with appropriate parties to resolve questions, inconsistencies, or missing data; enter data from source documents into computer according to established format; verify accuracy of data entered by comparing with source documents/data and make necessary corrections to information entered. · Execute records management activities to include, but not limited to, collect, sort, prepare and scan documents; label and enter documents into the computer system; prepare files and forward documents for recycling and/or shredding. · Complete company documents and ensure compliance with regulations, standards, procedures and policies. · Coordinate internal FSO projects, track deadlines, and perform follow up to ensure timely completion of assigned tasks in support of the field service operations management team. · Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures. · Develop relationships with key internal/external client contacts while gaining recognition as a team resource. · Notify the appropriate individuals on issues of quality, confidentiality, or risk. · Manage conflicting priorities - organize workflow, team with colleagues to accomplish tasks and balance workloads. · Develop and demonstrate a solid working knowledge of the Company's structure, product/service lines, key personnel, policies and procedures. · Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations. Achieve all client satisfaction objectives and internal and external SLAs. · Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery and the client experience. · Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute administrative functions and company priorities. · May coordinate off-site meetings; assist with schedule management; arrange appointments, travel, meetings and conference calls. · Achieve performance targets established by leadership for applicable Key Performance Indicators. · Perform other duties as assigned by management. Skills, Knowledge, Abilities Accountability - Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization's success. Customer Focus - Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost. Interpersonal Relationships - Demonstrates appropriate and professional behavior at all times. Uses a high degree of tact and diplomacy in working with others. Models and exercises sound judgment regarding personal conduct. Is aware of one's own style or preference and its impact on others. Earns the respect of others. Problem Solving and Critical Thinking - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Identifies the information needed to solve a problem effectively. Gets input from internal/external contacts who are closest to the problem. Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization's strategic plan. Education / Experience Requirements · High School Diploma required; Associates Degree in Business Administration, Marketing or related, preferred. · 2+ years of administrative, clerical or coordinator experience. · Strong organizational skills and the ability to prioritize multiple competing tasks seamlessly and with excellent attention to detail. · Proven ability to maintain confidentiality and manage sensitive data and information. · Excellent interpersonal skills and the ability to build relationships with stakeholders, including all levels of management, staff, customers, and external partners. · Ability to exercise independent problem solving and decision making with a high degree of initiative and self-coordination · Able to adapt quickly and comfortably to shifts in priorities while maintaining the highest levels of client service and responsiveness. · Highly resourceful with the ability to be effective independently but also able to operate in a team environment. · High level of ethics, integrity and reliability with demonstrated ability to maintain composure under pressure. · Advanced computer skills in MS Office (Word, Excel, PowerPoint, Outlook), SharePoint and cloud based technology systems. · Capability to develop proficiency in additional software programs such as Adobe, Visio, and others as required. Supervisory Responsibility This position has no direct reports. Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Job Responsibilities: · Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function. · Validate audit remediation effort matches customers expectation. · Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades. · Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis. · Develops and applies technology for customers' use. · Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams. · Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups. · Additional duties as assigned. Skills, Knowledge, Abilities: [create standard skills/responsibilities to include as necessary, but can also be removed, added or edited as needed for position] · Able to work independently as well as part of a team environment. · Able to retrieve information and conduct research related to project completion and job responsibilities. · Able to think analytically. · Capable of establishing priorities and balancing multiple projects simultaneously. · Encompasses project management skills from project start to finish. · Performs work under general supervision. · Handles complex issues and problems. · Excellent written and verbal communication skills. · Organized and detail-oriented. · Able to build collaborative relationships. · Able to read, write and interpret various correspondence, memos and instructions. · Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing. · Proficient in basic to intermediate computer software programs, such as Microsoft Office. · Must have current driver's license and/or passport. · Ability to work overtime as necessary. Qualifications: · Bachelors degree in Computer Science or equivalent education and work experience. · 5-7 years of experience in supporting Enterprise IT environments. · Ability to travel 0-25% of the time. Supervisory Responsibility: [select one of the following] · This position has no supervisory responsibilities Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

We are looking for a Software Engineer - Cloud Infrastructure with strong multi-cloud (especially Google Cloud Platform / GCP) experience - capable of designing, deploying, and operating secure, high-performance cloud infrastructure. The role involves building and maintaining cloud landing zones, CI/CD pipelines, containerized and serverless architectures, and ensuring security and compliance for federally relevant environments. Key Responsibilities Design and implement multi-cloud infrastructure solutions (primarily GCP; AWS / Azure as needed) that meet performance, cost, security, and regulatory requirements. Build and maintain infrastructure-as-code (IaC) using Terraform, Cloud Deployment Manager (for GCP), or equivalent tooling. Set up and manage cloud landing zones, networking (VPCs, subnet design), firewall rules, IAM/roles, identity & access control aligned to least-privilege principles. Deploy, manage, and scale containerized or serverless workloads (e.g., Kubernetes / GKE, Docker, Cloud Run / Lambdas) as part of enterprise-scale architectures. Architect and maintain CI/CD pipelines for infrastructure and applications - enabling automated builds, deployments, rollback, and environment promotion (dev → test → prod) under compliance controls. Implement monitoring, logging, alerting, and automated remediation to ensure high availability, security posture, and performance of cloud systems. Collaborate with application, security, operations and compliance teams to integrate infrastructure and platform capabilities into overall enterprise architecture. Maintain documentation: network & architecture diagrams, runbooks, SOPs, security/compliance checklists. Ensure compliance with relevant government or regulated-client standards (e.g., FedRAMP, DoD IL5/6, security clearance protocols) if required. Continuously evaluate new cloud technologies / tools, recommend optimizations and improvements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering or relevant field, or equivalent work experience Strong hands-on experience with Google Cloud Platform (GCP) - design, deployment, operations, networking, IAM. Experience with other clouds (AWS, Azure) is a plus - familiarity with hybrid or multi-cloud environments. Proficiency in Infrastructure-as-Code (IaC) tools: Terraform, GCP Cloud Deployment Manager, or equivalent. Proficiency with containerization & orchestration tools - Kubernetes (GKE), Docker, serverless functions. Strong scripting or coding skills - e.g., Python, Bash, PowerShell - for automation and tooling. Solid understanding of cloud networking, VPC design, subnets, firewall/ security groups, connectivity, identity & access control (IAM). Experience building/maintaining CI/CD pipelines for both infrastructure and application deployments. Good communication skills, ability to collaborate across teams, produce documentation Secret Clearance Required This is a 100% Work from home opportunity

This Opportunity: The Senior Project Controls Specialist (Schedule & Cost) plays a critical role in driving project success by managing both scheduling and cost control functions across multiple projects. This dual-role position requires a strategic, hands-on approach to project tracking, risk mitigation, and stakeholder coordination while supporting corporate-level strategy and execution. Reporting directly to the Director of Project Controls or the Sr Project Controls Management, this role acts as an extension of leading by example, providing mentorship/assistance to Jr-Mid level Project Controls Specialists, optimizing processes, and ensuring the effective implementation of project controls. As the Sr. Project Controls Specialist for assigned projects, this role is responsible for developing, implementing, and maintaining detailed, resource-loaded schedules and cost plans to support the Project Delivery Teams throughout the entire project lifecycle. Key responsibilities include proactively identifying potential delays and impacts, working collaboratively with internal and external partners to develop mitigation strategies, and ensuring real-time visibility into project progress. Strong communication skills are essential for engaging with project stakeholders, delivering clear reports, and supporting strategic decision-making. This position demands a deep understanding of project controls methodologies, a proactive approach to problem-solving, and the ability to drive efficiency in cost and schedule performance to meet strategic account and customer objectives. What You Will Do: Mentorship & Technical Guidance Serve as an extension of the Director of Project Controls and Leadership, supporting high-level initiatives and process improvements. Provide mentorship and training to Jr - Mid level Site Project Controls Specialists, ensuring alignment with cost and scheduling best practices. Work closely with leadership to standardize project controls tools, reporting frameworks, and methodologies. Develop a culture of accountability, transparency, and efficiency within the project controls team. Senior-Level Project Controls Ownership - Geographically Assigned Projects Take ownership of schedule and cost controls for assigned data center projects within a defined geographic region. Serve as the primary senior Project Controls point of contact for those projects, supported by Junior and Mid-Level Project Controls Specialists. Develop, maintain, and update detailed, resource-loaded schedules aligned with GC milestones (DEC-C Ready, ENS Ready, PR, SC) and Black Box execution sequencing. Independently perform weekly schedule updates, logic reviews, and progress validation based on field input. Track, forecast, and analyze project costs including labor, OFCI/OFOI material, expenses, and approved changes. Ensure schedules and cost data accurately reflect access handovers, material readiness, and field productivity. Cost & Schedule Performance Monitoring Perform schedule and cost variance analysis, identifying trends and potential impacts across assigned projects. Maintain Earned Value metrics (CPI, SPI) and labor productivity tracking. Develop and maintain labor curves, headcount forecasts, and installation productivity reports. Support change order evaluations, bid leveling, and cost/schedule impact assessments. Maintain alignment between schedules, ERP cost systems (SAP/Oracle), and reporting outputs. Risk Identification & Issue Resolution Proactively identify schedule and cost risks tied to sequencing, access, labor availability, and material constraints. Escalate risks and concerns to Project Controls leadership with clear, data-supported recommendations. Assist in maintaining project risk registers and tracking mitigation actions. Support recovery planning and schedule refinement when required. Collaboration & Stakeholder Support Work closely with Project Managers, Superintendents, and field teams to ensure alignment between planning and execution. Coordinate with procurement teams to align material deliveries with installation sequencing. Participate in project and coordination meetings, providing schedule and cost insight as needed. Support Project Controls Leads by providing accurate data, analysis, and field-informed perspective. Needs for Success: Strong experience in project controls for data center, structured cabling, or mission-critical construction projects. Advanced proficiency in Primavera P6 for detailed scheduling and progress measurement. Experience integrating schedules with ERP cost systems such as SAP or Oracle. Solid understanding of Earned Value Management (EVM) and forecasting principles. Experience supporting multi-building, phased data center projects across a region. Strong skills in Microsoft Excel; Power BI or Tableau experience is a plus. Working knowledge of GC milestone structures and data center delivery workflows. High attention to detail and strong organizational discipline. Ability to operate independently while adhering to established standards. Strong communication skills and collaborative mindset. Comfortable guiding others through technical expertise rather than authority. Execution-focused, accountable, and solution-oriented. What You Bring to the Table: High school diploma or equivalent. Bachler degree in construction management, engineering or equivalent field experience preferred. Minimum 7+; years as a construction planner / scheduler for projects with contract values in excess of $15 million. Preferred professional certifications: Project Management Institute Scheduling Professional (PMI-SP) Association for the Advancement of Cost Engineering Planning and Scheduling Professional (PSP) Project Management Institute Project Management Professional (PMP) Supervisory Responsibility: Varies Work Location and Travel: Remote with up to 10% travel Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+; team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Job Responsibilities: Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day. Promote company Core Values to foster and safeguard Company culture. A Leader on the Mobilization team, will undertake all engineering activities to ensure site leadership teams/field teams are set up for success, prior to project start. Participates in the RFP processes, completing a detailed review of plans, specifications, and entirety of bid package. Work with Sales/Esimating to assess upcoming project scope to gather cable schedule, shop drawings, BOM, etc. to prepare pre-work submittals and then submit to customer via ACC, Clearstory, or whichever platform identified by customer. Evaluate and continually suggest improvements to processes used by Project Delivery and Mobilization Teams to effectively meet customer requirements and expectations. While there are no direct reports for this position, the Senior Mobilization Manager will interview, mentor, and coach Field Engineers. Interact with the customer to validate our understanding of expectations before, during, and after project completion. Manage project review process with particular emphasis on constructability, value engineering options and design discrepancies /clashes. Proactively and systematically communicate challenges, risks, and successes. Pre-Project Coordination with Project Superintendent(s) to understand and assess installation methods, labor needs, and manpower forecasts. Support QA/QC by ensuring adherence to the Quality Control plans and process. Ensure that all downstream team members are meeting deadlines on assigned tasks. Reviews contracts, work orders and purchase orders to fully understand contractual requirements and provisions, and to ensure scope of work is in alignment with associated estimate and respective contract documents. Thorough understanding of OSP and ISP (Conveyance, trunk cables, connectivity, etc) Thorough understanding of IFCs, Cable Schedules, routing diagrams, network diagrams, and network gear/equipment installations. Cultivate and maintain customer relationships. Work with the Logistics Manager to ensure proper materials and equipment are ordered and available. While this position is remote, travel to site 0%-25% may be required as needed. Proficiencies and Skills: Must be proficient and well-practiced in leveraging information and data in making informed decisions. Extensive knowledge of Safety protocols, processes and procedures. Deep understanding of industry specific estimating and engineering best practices. Ability to identify change events. Knowledge of various construction technology platforms, quality, and safety standards. Ability to understand and develop project schedules. Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others. Ability to work under time constraints and adapt to changing requirements with a positive attitude. Strong oral and written communication and organizational skills, including excellent customer service skills. Disciplined, detail oriented, organized, and self-driven. Demonstrated skill in organizing resources and establishing priorities. Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore, ACC, Clearstory, Textura and others. What You Bring to the Table: Bachelor's Degree Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree. Minimum of 5+ years' experience in the construction industry in a similar role. Experience with large structured cabling projects and/or data center construction projects highly preferred. Preferred professional certifications: OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment) BICSI TECH BICSI OSP BICSI Registered Communications Distribution Designer (RCDD)

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7 years plus experience in similar role and industry. Demonstrable track record of negotiating and closing partnership deals Experience building partner programs in an IT services and consulting company. Strong commercial awareness with the ability to identify and develop opportunities Excellent verbal and written communication skills Experience in sales and business management strategies and planning Strong leadership skills and traits

Job Responsibilities: * Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function. * Validate audit remediation effort matches customers expectation. * Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades. * Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis. * Develops and applies technology for customers' use. * Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams. * Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups. * Additional duties as assigned. Skills, Knowledge, Abilities: [create standard skills/responsibilities to include as necessary, but can also be removed, added or edited as needed for position] * Able to work independently as well as part of a team environment. * Able to retrieve information and conduct research related to project completion and job responsibilities. * Able to think analytically. * Capable of establishing priorities and balancing multiple projects simultaneously. * Encompasses project management skills from project start to finish. * Performs work under general supervision. * Handles complex issues and problems. * Excellent written and verbal communication skills. * Organized and detail-oriented. * Able to build collaborative relationships. * Able to read, write and interpret various correspondence, memos and instructions. * Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing. * Proficient in basic to intermediate computer software programs, such as Microsoft Office. * Must have current driver's license and/or passport. * Ability to work overtime as necessary. Qualifications: * Bachelors degree in Computer Science or equivalent education and work experience. * 5-7 years of experience in supporting Enterprise IT environments. * Ability to travel 0-25% of the time. Supervisory Responsibility: [select one of the following] * This position has no supervisory responsibilities Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Black Box is a trusted Integrated Technology Solutions provider delivering best-in-class services to our customers around the globe. Since our founding, Black Box has been driven by its passion for social responsibility to positively impact the communities where we live and work. Through dedication to performance, a high level of competence and inspiration to have shared ownership, our Teams understand the value they add and execute with responsibility, accountability and pride. The sustainment of our success is reinforced through a "By All Means" mindset to ensure customer success. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do and be their best. Globally recognized as one of the largest Technology Solutions Integrators, you will have the unique benefit of being a part of an organization that is experiencing tremendous growth and success. Whether you're a recent grad or a seasoned industry professional, you can experience meaningful career growth at Black Box. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting, unique and high-profile projects across the globe. We offer a wide range of job opportunities, competitive compensation, benefits, and more. This Opportunity: As a member of an onsite Field Team the Data Center Cabling Technician II will participate in the installation of Mission Critical Structured Cabling Systems in a Data Center environment. Position Details: * Location: New Albany, OH 43054 * Standard Hours: 7:00am Mon-Friday X 10 hour shift; 7:00am Saturday X 8 hours shift * Contract position - Estimated up to June 2026, possible extension or hire What You Will Do: * Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day. * Installation / decommissioning of critical cabling and network infrastructure in a Data Center environment. * Exhibit high level of Safety and Quality on all work. * Follow all Safety, Quality and Production standards, codes, and industry best practices. * Reading, comprehending, and adhering to project design drawings and plans, specifications, manufacturer recommendations, and installation standards. * Broad understanding of Structured Cabling System installation and commissioning. * Proactively maintain work area organization and good housekeeping. * Organize materials, tools, and equipment, collect debris, and ensure hazardous conditions are promptly and appropriately addressed. * Maintain compliance with respective customers' Safety, Quality, security and site access policies and requirements. Needs for Success: * Ability to listen carefully and follow instructions. * Demonstrated ability to be a proactive contributor to a Team. * Demonstrated aptitude for learning from and teaching other Team members. * Able to distinguish color. * Knowledge in the safe and appropriate use of basic hand tools both for the Telecom and Construction Industry alike. * Exhibit the ability to work in a fast-changing environment while maintaining a positive attitude. * Be a Solid and Reliable Team Player. Report to assigned place of work on time, ready and fit. * Ability to execute assigned project work with a High degree of attention to detail. * Willingness to work days, nights and weekends as required. * Be self-motivated, have integrity, and possess an excellent work ethic. * Have a reliable source of daily transportation. * Read, write, and understand English. What You Bring to the Table: * High School Diploma, GED or equivalent required. * 3-5 years of telecom experience (Data Center Environment preferred). * OSHA 10 preferred - must obtain within 90 days of hire. * First Aid / CPR certificate within 90 days of hire. * Fiber Optic Association Certifications preferred. * BICSI Technical Certifications preferred. Supervisory Responsibility: This position will not have direct reports. Work Location and Travel: On-site daily. This position is generally expected to require minimal overnight travel (≈5%). The individual in this role should be able and willing to travel as may be required by Black Box. Work Environment and Physical Demands: The standard work environment for this position is indoors, however work outside is at times required. The noise level in the work environment is usually moderate. While performing the duties of this job, the individual is regularly required to sit, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The individual is frequently required to stand and walk. The individual must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The individual may also be required to work from heights and in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required. Infrastructure Technician II Required Tool List: * Notepad, pen, pencil, and sharpie * Technician's tool pouch * Cable Sheath Stripper * Cable Termination / Impact Punch Tool (110/66) * Pick & Spudger * Electrician's Scissors * 10-in-1 screwdriver * Diagonal Cutters * Linesmen's pliers * Needle nose pliers * Straight-Edge Utility Knife - Retractable * 35' Tape measure (Heavy-Duty) * 9" torpedo level * Channel lock pliers - tongue & groove straight jaw 9.5" and 6.5" * 14" framing hammer * Adjustable wrench set * Socket set - metric and US standard * Nut driver set - metric and US standard * Flashlight and head lamp Cordless 18v hammer drill * Cordless impact driver * Fiber optic visual fault locater (VFL) * Cable toner set - generator and wand * Cable pair tester / wire map

Primary Job Roles/Responsibilities: 1. Plans and implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations. 2. Applies the practices and policies of the Black Box Safety Injury & Illness Prevention Program (IIPP) manual. Enforces, administers, and manages the Black Box Buddy Policy. 3. Develops and implements and participates in safety and orientation training programs including the Emergency Response Plan for all team members. Prepares and arranges safety exhibits and material for display, promotional work, industry conferences, and exhibitions. 4. Inspects facilities to detect existing or potential accident and health hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented. 5. Maintains a record of all safety documents including audits, inspections, Pre-Task Plan (PTP), Safe Plan of Action (SPA), and Material Safety Data Sheets (MSDS). Submits Site Incident Prevention Plans (SIPPS) as required by customer policy. 6. Leads the investigation of accidents and injuries and cooperates in the preparation of material and evidence for organizational use in hearings, lawsuits, and insurance investigations. Knowledge, Skills & Abilities of the Job: 1. Knowledge of local, state, and federal safety regulations. 2. Excellent communication skills 3. Strong understanding of training development and presentation 4. Excellent organization and prioritization skills 5. Knowledge of MS Word and Excel Special Training/Certifications/Licenses: BCSP Certifications are preferred: ASP, CSP, CHST, OHST Work Environment: May be exposed to construction environments. Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

BDM - Sr. Business Development Manager/Director Role Description Responsible for onboarding new logos and manage & maintain a healthy NN (Net New) sales pipeline for accounts and grow new logos to sizeable revenues Primary client-facing field representative; to own, drive the continuity and profitability of NN revenues Job Specifications & Requirements Minimum 12+ years' experience, with at least 5 years' experience in Sales in the IT-sector Well networked with customer organizations Experience of handling larger outsourcing engagements within the IT-Service industry (pre-sales or sales phase) Proven track record of sales successes. Project Management experience Willingness to travel. Open, communicative and team-oriented Self-reliant and compelling, Analytic and conceptual frame of mind Goal oriented, resilient Key Responsibilities Lead generation and onboarding new logos Collaborate with Vertical Leaders, Practitioner Sales, Client Delivery Leads to identify services/ offerings / value proposition to take to the customer based on client requirement Forge relationships with buying offices of potential client, gather relevant vertical and market knowledge Learn, know and bring the best of Black Box to customer (offerings, use cases, etc.) Define overall pursuit strategy incorporating feedback from past customer experience; develop client proposal and pricing along with bid manager and Solution Architects Generate leads through secondary research and pursue leads identified by marketing teams and leaders Drive leads to closure Own actual negotiation; also coordinate inputs / participation from different stakeholders Develop negotiation strategy & negotiate contract / agreement; oversee bid manager in drafting SoW for contract; participate in win/loss review Collate & communicate learnings from pitches, proposals, customer feedback to Sales team Oversee account handover to Vertical AM Identify customer needs and facilitate account setup to commence delivery operations along with the Client Delivery Lead/Delivery Manager Create robust transition plan for account handover to Vertical AM Coordinate and act as conduit for overall delivery and operational excellence for the account including financial planning & tracking Coordinate with Delivery team to ensure high quality delivery - conduct joint discussions for implementation, delivery and contractual obligations Own cost metrics for an account - with inputs from Client Delivery Managers of individual projects Identify margin improvement initiatives and coordinate with Delivery Managers/ PMs to execute and implement these initiatives Key Interfaces Collaborate with Bid Manager/proposal team for proposal writing Collaborate with Practitioner Sales to identify services/ offerings/value proposition to take to the customer based on client requirement & with bid manager to draft RFI response Work with Sales Ops team to create a repository of leads, clients, buying offices, reason for drop-outs etc. Orchestrate account performance reviews, status update, timeline adherence, SLA adherence etc. along with Client Delivery Manager

Data Center Technician II will deliver and configure network infrastructure equipment, services and solutions needed to support client networking systems and environments. Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of dedicated and shared data infrastructure such as computers, network equipment and/or other telecommunications and network devices. Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of dedicated and shared data infrastructure such as computers, network equipment and/or other telecommunications and network devices. Primary Roles & Responsibilities On-site support at client premises performing tasks such as hardware, software, and network troubleshooting, server imaging, deployment, configuration, rebuilding and decommissions. Physically install, configure and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets. Employ appropriate troubleshooting techniques for network performance issues. Ensure the data network and all related equipment are in optimal working condition. Perform network closet clean-up, switch port optimization, and survey work as needed. Utilize network monitoring software tool during maintenance windows to ensure that all monitored network equipment is functioning in accordance with our clients' standards and SLAs, both before and after changes are made. Perform day-to-day installation, configuration, service, preventive maintenance, and decommission of advanced services such as: Wireless: Install equipment and maintain Wireless Access Points, WIFI Systems, wireless router, and other infrastructure and technologies to provide wireless communications capabilities across clients' networks and data computing infrastructure. Perform incidental and preventative maintenance on Wireless Access Points and Wi-Fi equipment. Physical Security and Access Control: Install and service CCTV and Access Control. Survey and plan wire runs to maximize material efficiency and safety. Measure, install, and pull wires through conduits for all circuitries. Diagnose install failures and identify necessary repairs. Complete work orders for moves, adds, changes (MAC) and deletions, and repairs in one or more product lines. Propose and implement hardware and software upgrades that will improve the performance and reliability of the network system. Ensure front-line customer satisfaction by dealing professionally and effectively with all internal and external customers/clients. Receive, plan and prioritize jobs/work orders via centralized resource management in his/ her territory on a daily basis. Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently. Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc. Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations. Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required. Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meeting SLAs. Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site. Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions. Achieve performance targets established by leadership for applicable Key Performance Indicators. Perform other duties as assigned by management. Education/Experience Requirements: Associate degree or Certification in technology services/technical discipline, or equivalent work experience. Minimum 2+ years' data networking experience in field service, data center or related IT technician environment. Industry and manufacturer specific certifications preferred (examples: A+, Server+, Network+, Microsoft Certifications). Advanced knowledge of critical infrastructure components such as racks, labeling, commercial UPS, switches, routers, terminal server. Experience setting up and troubleshooting many of the following technologies: Principals of networking (layers 2 and 3); Virtual private networks IPsec and/or SSL; Network routing protocols (BGP, OSPF, and MPLS); Enterprise/carrier-class routers and switches; Firewalls and access control lists. Proven skills and working knowledge of multiplexes, network topology, frame relay, fractional T-1, SONET Network Technology, ATM, Private Line, and Data applications. Experience in using a laptop to set configurations on equipment such as routers, switches and other components of an IP Network. Proven ability to make software changes (upload, download & SW regression) and install new software and hardware into various devices such as PCs, routers, servers, etc. Day-to-day field installation, configuration, service, preventive maintenance, and decommission experience of advanced services such as: Wireless manufacturer specific experience and/or certifications preferred (examples: CommScope, Corning, JMA Wireless, Cisco, Aruba, Anritsu certifications, EXFO certifications, PIM certifications, etc.). Physical security manufacturer specific experience and/or certifications preferred (examples: Axis, Sony, Pelco, Assa Abloy, RCI, Securitron, etc.) Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy. Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents. Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame. Valid driver's license and ability to safely drive company vehicles. Physical Requirements: Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exerting force equivalent to lifting up to approximately 100 pounds. Vision: Requires the ability to perceive the nature of objects by the eye. Near Acuity: Clarity of vision at 20 inches or less. Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet. Far Acuity: Clarity of vision at 20 feet or more. Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point. Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are. Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus. Color Vision: Ability to identify colors. Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills. Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend. Travel Requirements: Travel will be addressed at the time of hire. Some sites will offer a per diem, while others will provide reimbursement for expenses. Travel expenses are real and we fully support paying these, but since it changes from jobsite to jobsite, it can't be quantified until an assignment is made. Availability: The role requires flexibility to travel to work sites as needed, for durations determined by business requirements. Work Schedule: Schedules are set by the business, and candidates should expect to be available for overtime as necessary. Benefits of the Role: Competitive compensation package Travel-related allowances (per diem or expense reimbursement) Opportunities for career advancement within the organization Exposure to diverse projects and work environments, enhancing technical expertise Professional development through hands-on experience and potential training programs

Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and best-in-class services to our customers around the globe. Since our founding, Black Box has been driven by its passion for social responsibility to positively impact the communities where we live and work. Through dedication to performance, a high level of competence and inspiration to have shared ownership, our Teams understand the value they add and execute with responsibility, accountability and pride. The sustainment of our success is backed with a “By All Means” mindset to ensure customer success. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do and be their best. Globally recognized as one of the largest Technology Solutions Integrators, you will have the unique benefit of being a part of an organization that is experiencing tremendous growth and success Whether you're a recent grad or a seasoned industry professional, you can experience meaningful career growth at Black Box. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects and engagements across the globe. We offer a wide range of job opportunities, competitive compensation, benefits, and more. This Opportunity: The Lead Estimator is responsible for planning, preparing and completing cost budgets, estimates and bid package submittal documents for assigned opportunities under the guidance and direction of the Group Estimating Manager. As required by various factors, a Lead Estimator is expected to oversee and delegate work assignments to an appointed group of estimating resources that may be required to develop opportunity pricing packages. What You Will Do: • Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day. • Review full bid package - specifications, drawings, and any other provided documentation, and attend prebid meetings to determine scope of work and required contents of estimate. • Prepare and develop quantity take-offs, cost budgets and estimates from start to response package delivery. • Identify elements of the project that may be key to making a competitive estimate. • Evaluate and identify areas for potential value engineering opportunities. • Provide leadership to assigned estimating personnel / resources supporting the development of large RFPs. • Ensure all working documents and data are filed, stored and maintained to back-up estimate. • Develop installation unit costs and rates identifying labor productivity targets for included work items based on projected site conditions and historical data. • Prepare detailed listing of materials, equipment, and other items needed for developing a complete bid and work with suppliers and vendors on obtaining quoted pricing and availability. • Review potential subcontract trade partner quotes and proposals for completeness and conformance with plans, specifications and other bid-package documentation. • Assist in drafting proposal letters and other items that may be required for a complete response package. Job Description Prior to the delivery of the formal bid package, coordinate and provide a detailed read-out / review of work scope, technical requirements, pricing and any other information to the Estimating Manager, Delivery and other internal Leadership. After the successful award of the project, schedule and facilitate a detailed hand-off meeting with the Project Management Team to fully explain scope of work, potential areas of attention and other aspects for the successful transition of the project. Needs for Success: • Experienced in reading, understanding and interpreting complex and detailed, design drawings and specifications. • Able to understand and perform industry aligned arithmetic and formulas that are required for developing cost estimates. • Ability to mentor and assist with the development of other lesser experienced teammates. • Identify and meet customers' needs, expectations, and requirements. • Proficient in the use of a computer, Microsoft Office business applications (Word, Excel, PowerPoint, etc.) and industry specific platforms (Bluebeam, Procore, AutoDesk, etc.). • Familiarity with modern estimating software and applications i.e., Accubid, McCormick, etc. • Experience in use of CAD, Revit or other 3D modeling software or viewers is a plus. • Ability to work under time constraints and adapting to changing priorities with a positive attitude is essential. • Excellent communication skills as required for the position. • Possess an entrepreneurial spirit with a high level of motivation. Can work as part of a Team and independently with minimal oversight. • Can effectively and professionally interact with all levels of employees, both management and staff alike, vendors, clients, and others. What You Bring to the Table: • Bachelor's Degree Construction Management, Engineering, or related and progressive industry experience. (Relevant experience and training will be considered in lieu of degree.) • Minimum 5 years' experience estimating large scale complex Structured Cabling and Low Voltage System projects. • Experience in developing detailed and accurate cost budgets and estimates for Data Center Structured Cabling Systems is HIGHLY preferred. • Experience in developing cost estimates for projects utilizing various contracting methods such as Lump Sum / Fixed Price, Guaranteed Maximum Price (GMP), Unit Price / Rate, Design Build, etc. Preferred professional certifications: - BICSI Registered Communications Distribution Designer (RCDD) - BICSI Registered Telecommunications Project Manager (RTPM) - AASPE Certified Professional Estimator (CPE) - AACE Certified Estimating Professional (CEP) Supervisory Responsibility: This position may be assigned Estimating Resources based on needs. Work Location and Travel: Remote / Hybrid with up to 10% trave