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Father Joe's Villages is pleased to be working with Blair Search Partners to find a Chief Philanthropy Officer to join our team. Since our founding over 75 years ago, we have focused passionately on our mission of preventing and ending homelessness, one life at a time. As Southern California's largest homeless services provider, Father Joe's Villages is a beacon of hope and a steadfast presence in the lives of those facing homelessness in San Diego. With a dedicated team of 500 staff and an annual operating budget of $76. 7M, our programs positively impact the lives of over 15,000 individuals annually, including the 2,000 clients we house nightly through our network of shelters and housing programs.

At SAFE Security, our mission is bold and ambitious: We Will Build CyberAGI - a super-specialized system of intelligence that autonomously predicts, detects, and remediates threats. This isn't just a vision-it's the future we're building every day, with the best minds in AI, cybersecurity, and risk. At SAFE, we empower individuals and teams with the freedom and responsibility to align their goals, ensuring we all move towards this goal together. We operate with radical transparency, autonomy, and accountability-there's no room for brilliant jerks. We embrace a culture-first approach, offering an unlimited vacation policy, a high-trust work environment, and a commitment to continuous learning. For us, Culture is Our Strategy-check out our Culture Memo to dive deeper into what makes SAFE unique. Position Overview: The Vice President of Revenue Operations will be the operational driver and backbone of SAFE's go-to-market execution. This role will oversee sales, marketing, customer success, and partner operations, ensuring all revenue-generating teams are aligned, data-driven, and optimized for scale. You will lead a high-impact team that delivers process excellence, technology optimization, and performance analytics to accelerate SAFE's hypergrowth. Core Responsibilities: 1) Revenue Strategy & Alignment- Partner with the CRO and GTM leadership to design and execute the end-to-end revenue strategy.- Align Sales, Marketing, Customer Success, and Partnerships around shared KPIs and customer lifecycle metrics.- Drive annual and quarterly revenue planning, including forecasting, territory design, and resource allocation. 2) Operations & Process Excellence- Oversee the lead-to-cash process, ensuring seamless handoffs and optimal conversion rates.- Implement scalable workflow automation and process improvements across GTM functions.- Build and maintain a single source of truth for revenue data, reporting, and dashboards. 3) Analytics & Forecasting- Own pipeline management and forecasting accuracy across all revenue channels.- Leverage AI-driven analytics to identify growth opportunities, performance gaps, and efficiency gains.- Deliver actionable insights to executive leadership and board-level reporting. 4) Technology & Systems- Own the GTM tech stack (Salesforce, marketing automation, customer success platforms, and AI-driven revenue tools).- Ensure optimal integration, adoption, and ROI from all revenue technologies. 5) Enablement & Performance- Partner with enablement leaders to provide data-backed coaching, playbooks, and training.- Develop compensation plans and incentive structures aligned to strategic objectives.- Monitor and improve productivity metrics across all revenue teams.Qualifications: 10+ years in revenue operations, sales operations, or GTM leadership roles, with at least 5 years in a leadership capacity at a high-growth SaaS or cybersecurity company. Proven track record of building and scaling RevOps to support $100M+ ARR. Strong expertise in GTM strategy, forecasting, analytics, and process optimization. Proficiency with CRM (Salesforce preferred), marketing automation, and AI-driven revenue platforms. Exceptional leadership and cross-functional collaboration skills. Analytical mindset with the ability to translate data into strategic action. What We Offer: Competitive compensation with base + performance incentives Equity participation in a hypergrowth cybersecurity leader Comprehensive health, dental, and vision coverage 401(k) plan Unlimited vacation policy A mission-driven culture at the intersection of AI, cybersecurity, and business resilience If you're passionate about cyber risk, thrive in a fast-paced environment, and want to be part of a team that's redefining security-we want to hear from you! 🚀We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At SAFE Security, our mission is bold and ambitious: We Will Build CyberAGI - a super-specialized system of intelligence that autonomously predicts, detects, and remediates threats. This isn't just a vision-it's the future we're building every day, with the best minds in AI, cybersecurity, and risk. At SAFE, we empower individuals and teams with the freedom and responsibility to align their goals, ensuring we all move towards this goal together. We operate with radical transparency, autonomy, and accountability-there's no room for brilliant jerks. We embrace a culture-first approach, offering an unlimited vacation policy, a high-trust work environment, and a commitment to continuous learning. For us, Culture is Our Strategy-check out our Culture Memo to dive deeper into what makes SAFE unique. Position Overview: The Vice President of Revenue Operations will be the operational driver and backbone of SAFE's go-to-market execution. This role will oversee sales, marketing, customer success, and partner operations, ensuring all revenue-generating teams are aligned, data-driven, and optimized for scale. You will lead a high-impact team that delivers process excellence, technology optimization, and performance analytics to accelerate SAFE's hypergrowth. Core Responsibilities: 1) Revenue Strategy & Alignment * Partner with the CRO and GTM leadership to design and execute the end-to-end revenue strategy. * Align Sales, Marketing, Customer Success, and Partnerships around shared KPIs and customer lifecycle metrics. * Drive annual and quarterly revenue planning, including forecasting, territory design, and resource allocation. 2) Operations & Process Excellence * Oversee the lead-to-cash process, ensuring seamless handoffs and optimal conversion rates. * Implement scalable workflow automation and process improvements across GTM functions. * Build and maintain a single source of truth for revenue data, reporting, and dashboards. 3) Analytics & Forecasting * Own pipeline management and forecasting accuracy across all revenue channels. * Leverage AI-driven analytics to identify growth opportunities, performance gaps, and efficiency gains. * Deliver actionable insights to executive leadership and board-level reporting. 4) Technology & Systems * Own the GTM tech stack (Salesforce, marketing automation, customer success platforms, and AI-driven revenue tools). * Ensure optimal integration, adoption, and ROI from all revenue technologies. 5) Enablement & Performance * Partner with enablement leaders to provide data-backed coaching, playbooks, and training. * Develop compensation plans and incentive structures aligned to strategic objectives. * Monitor and improve productivity metrics across all revenue teams. Qualifications: * 10+ years in revenue operations, sales operations, or GTM leadership roles, with at least 5 years in a leadership capacity at a high-growth SaaS or cybersecurity company. * Proven track record of building and scaling RevOps to support $100M+ ARR. * Strong expertise in GTM strategy, forecasting, analytics, and process optimization. * Proficiency with CRM (Salesforce preferred), marketing automation, and AI-driven revenue platforms. * Exceptional leadership and cross-functional collaboration skills. * Analytical mindset with the ability to translate data into strategic action. What We Offer: * Competitive compensation with base + performance incentives * Equity participation in a hypergrowth cybersecurity leader * Comprehensive health, dental, and vision coverage * 401(k) plan * Unlimited vacation policy * A mission-driven culture at the intersection of AI, cybersecurity, and business resilience If you're passionate about cyber risk, thrive in a fast-paced environment, and want to be part of a team that's redefining security-we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you'll fit right in. Who You Are You are a seasoned professional and strategic leader passionate about building true organizational resilience. You have extensive experience developing and implementing end-to-end business resilience and crisis management capabilities that strategically positions the company to operate effectively despite unforeseen disruptions. Your work ensures the organization can effectively prepare for, respond to, and recover from disruptive events of all scales, safeguarding people, operations, customer services, and brand reputation. Reporting to the General Counsel, you will be a proactive and collaborative partner responsible for embedding a culture of preparedness across the company. This hands-on role requires you to think strategically, act decisively under pressure, and enable the capabilities needed to safeguard the business. Your Success Profile & What You Will Work On Strategic Resilience Program Management Lead Program Strategy and Governance: Continue to develop and refine the enterprise-wide Business Resilience program, defining its core components (e.g., BIA, BCP, Incident & Crisis Management) and refining governing policies and standards to align with industry best practices and regulatory requirements. Drive Cross-Functional Integration: Champion resilience across the enterprise by partnering with key functions. Ensure tight alignment with enterprise risk management, internal audit, between Business Continuity and IT Disaster Recovery strategies, and between Crisis Management and the Cyber Incident Response program. Ensure Continuous Evolution and Maturity: Proactively evaluate and mature the resilience program, continuously assessing its effectiveness against the evolving threat landscape and shifting business priorities to ensure a constant state of preparedness. Crisis Management Leadership: Lead Real-Time Crisis Response: Act as the crisis leader during major incidents by activating the Crisis Management Team (CMT) providing strategic guidance, and driving timely decisions and resource coordination across teams. Enhance Organizational Preparedness: Design and implement an enterprise-wide exercise program, including ensuring tabletop simulations are held with key stakeholders, to continuously validate plans, test capabilities, and track areas for improvement. Drive Continuous Improvement: Conduct post-incident reviews and after-action reports to identify root causes and lessons learned, ensuring that corrective actions and preventative measures are implemented across the business. Serve as a Strategic Advisor: Act as a key advisor to business leaders on crisis response and continuity, providing executive-level reports on preparedness, incident trends, root cause analyses, and the status of ongoing improvement initiatives. Cross-Functional Partnership and Ownership: Partner with stakeholders: Work across all business units (e.g., Operations, IT, Technology, Benefits, Product, People Team, Legal, Communications, Physical Security, Procurement, etc.) to embed resilience principles and practices into their daily operations. Trusted advisor: Act as the subject matter expert and trusted advisor to senior leadership, providing regular updates on program status, potential risks, and crisis response. Building a Resilient and Ready Culture Foster a culture of readiness and accountability by empowering functional leaders, ensuring they have the necessary resources and support to embed resilience principles throughout their areas of responsibility. Training, Exercising, and Raising Awareness: Exercise Strategy: Partner with key stakeholders to design and execute a broad exercise and testing program to strengthen incident and crisis management capabilities, including tabletop exercises, functional drills, and full-scale simulations to validate plans and improve response capabilities. Training & Awareness: Develop and deliver appropriate training and awareness programs for all levels of the organization, from executive leadership to individual team members, on their roles during a disruption. Other duties as needed based on department and/or organizational needs How You Will Do Your Work As a Director, Business Resilience & Crisis Management, how results are achieved is paramount for your success and will ultimately help to contribute to our success as an organization and leader in the marketplace. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies: Good judgment: critical thinking and the ability to analyze and assess problems and implications, identify patterns, make connections of underlying issues, understand risks and develop mitigation strategies, and take ownership of the outcome. Resourcefulness: take a can-do approach, even in the face of obstacles and constraints by assessing what's in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better. Teamwork and communication: put our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and advocacy. Influence and leadership: foster a community of knowledge-sharing, collaboration, mentorship, and forward-thinking. Skills and knowledge: the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: Camaraderie - Day-to-day, you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others. Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others. Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude. Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” Qualifications and Experience Required: Experience: Minimum of 10 years of professional, hands-on experience with crisis or major incident management, leading cross-functional and third-party response efforts. Proven experience designing and implementing an end-to-end business resilience program or leading a significant program transformation globally. Demonstrable experience with crisis management of critical incidents related to disasters, technology disruptions, cybersecurity, fraud, and/or operations. Proven ability to thrive in a high-growth, fast-moving environment, effectively navigating change and managing deadlines and milestones. Skills and Knowledge: Deep understanding of technology processes in a cloud-based environment. Thorough knowledge of internal policies, standards, laws, and regulations, with the ability to apply industry best practices to incident response and business continuity. Strong program leadership skills with a structured approach to program development and improvement. Leadership & Personal Attributes: Ability to be assertive, confident, and provide decisive leadership in times of crisis, including when interacting with senior leadership. Exceptional analytical and communication skills (both written and verbal), with a specific ability to remain clear and calm under pressure. Outstanding interpersonal skills with a demonstrated history of successfully influencing and engaging with multiple levels of leadership. A creative problem solver, effective negotiator, and results-oriented team player who is open to feedback and compromise. A self-starter who is self-motivated and able to work independently with little oversight. Strong self-awareness and situational awareness. Preferred: Bachelor's degree or higher in a relevant field. Public company experience. Global experience. Project management certifications (e.g., PMP, PRINCE2). Professional certification such as Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), or similar industry credentials. Proficiency with G-Suite tools The base wage range for this position (based in our New York City office) is targeted at $198,000 - $237,600 per year. #LI-Hybrid #LI-SP1 Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report

Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you'll fit right in. Who You Are You are a seasoned professional and strategic leader passionate about building true organizational resilience. You have extensive experience developing and implementing end-to-end business resilience and crisis management capabilities that strategically positions the company to operate effectively despite unforeseen disruptions. Your work ensures the organization can effectively prepare for, respond to, and recover from disruptive events of all scales, safeguarding people, operations, customer services, and brand reputation. Reporting to the General Counsel, you will be a proactive and collaborative partner responsible for embedding a culture of preparedness across the company. This hands-on role requires you to think strategically, act decisively under pressure, and enable the capabilities needed to safeguard the business. Your Success Profile & What You Will Work On Strategic Resilience Program Management * Lead Program Strategy and Governance: Continue to develop and refine the enterprise-wide Business Resilience program, defining its core components (e.g., BIA, BCP, Incident & Crisis Management) and refining governing policies and standards to align with industry best practices and regulatory requirements. * Drive Cross-Functional Integration: Champion resilience across the enterprise by partnering with key functions. Ensure tight alignment with enterprise risk management, internal audit, between Business Continuity and IT Disaster Recovery strategies, and between Crisis Management and the Cyber Incident Response program. * Ensure Continuous Evolution and Maturity: Proactively evaluate and mature the resilience program, continuously assessing its effectiveness against the evolving threat landscape and shifting business priorities to ensure a constant state of preparedness. Crisis Management Leadership: * Lead Real-Time Crisis Response: Act as the crisis leader during major incidents by activating the Crisis Management Team (CMT) providing strategic guidance, and driving timely decisions and resource coordination across teams. * Enhance Organizational Preparedness: Design and implement an enterprise-wide exercise program, including ensuring tabletop simulations are held with key stakeholders, to continuously validate plans, test capabilities, and track areas for improvement. * Drive Continuous Improvement: Conduct post-incident reviews and after-action reports to identify root causes and lessons learned, ensuring that corrective actions and preventative measures are implemented across the business. * Serve as a Strategic Advisor: Act as a key advisor to business leaders on crisis response and continuity, providing executive-level reports on preparedness, incident trends, root cause analyses, and the status of ongoing improvement initiatives. Cross-Functional Partnership and Ownership: * Partner with stakeholders: Work across all business units (e.g., Operations, IT, Technology, Benefits, Product, People Team, Legal, Communications, Physical Security, Procurement, etc.) to embed resilience principles and practices into their daily operations. * Trusted advisor: Act as the subject matter expert and trusted advisor to senior leadership, providing regular updates on program status, potential risks, and crisis response. * Building a Resilient and Ready Culture Foster a culture of readiness and accountability by empowering functional leaders, ensuring they have the necessary resources and support to embed resilience principles throughout their areas of responsibility. Training, Exercising, and Raising Awareness: * Exercise Strategy: Partner with key stakeholders to design and execute a broad exercise and testing program to strengthen incident and crisis management capabilities, including tabletop exercises, functional drills, and full-scale simulations to validate plans and improve response capabilities. * Training & Awareness: Develop and deliver appropriate training and awareness programs for all levels of the organization, from executive leadership to individual team members, on their roles during a disruption. * Other duties as needed based on department and/or organizational needs How You Will Do Your Work As a Director, Business Resilience & Crisis Management, how results are achieved is paramount for your success and will ultimately help to contribute to our success as an organization and leader in the marketplace. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies: * Good judgment: critical thinking and the ability to analyze and assess problems and implications, identify patterns, make connections of underlying issues, understand risks and develop mitigation strategies, and take ownership of the outcome. * Resourcefulness: take a can-do approach, even in the face of obstacles and constraints by assessing what's in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better. * Teamwork and communication: put our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and advocacy. * Influence and leadership: foster a community of knowledge-sharing, collaboration, mentorship, and forward-thinking. * Skills and knowledge: the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: * Camaraderie - Day-to-day, you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others. * Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others. * Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude. * Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. * Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler." Qualifications and Experience Required: * Experience: * Minimum of 10 years of professional, hands-on experience with crisis or major incident management, leading cross-functional and third-party response efforts. * Proven experience designing and implementing an end-to-end business resilience program or leading a significant program transformation globally. * Demonstrable experience with crisis management of critical incidents related to disasters, technology disruptions, cybersecurity, fraud, and/or operations. * Proven ability to thrive in a high-growth, fast-moving environment, effectively navigating change and managing deadlines and milestones. * Skills and Knowledge: * Deep understanding of technology processes in a cloud-based environment. * Thorough knowledge of internal policies, standards, laws, and regulations, with the ability to apply industry best practices to incident response and business continuity. * Strong program leadership skills with a structured approach to program development and improvement. * Leadership & Personal Attributes: * Ability to be assertive, confident, and provide decisive leadership in times of crisis, including when interacting with senior leadership. * Exceptional analytical and communication skills (both written and verbal), with a specific ability to remain clear and calm under pressure. * Outstanding interpersonal skills with a demonstrated history of successfully influencing and engaging with multiple levels of leadership. * A creative problem solver, effective negotiator, and results-oriented team player who is open to feedback and compromise. * A self-starter who is self-motivated and able to work independently with little oversight. * Strong self-awareness and situational awareness. Preferred: * Bachelor's degree or higher in a relevant field. * Public company experience. * Global experience. * Project management certifications (e.g., PMP, PRINCE2). * Professional certification such as Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), or similar industry credentials. * Proficiency with G-Suite tools The base wage range for this position (based in our New York City office) is targeted at $198,000 - $237,600 per year. #LI-Hybrid #LI-SP1 Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report

Namati is seeking a communications visionary to lead the next era of our influence and impact. This leader will work closely with our CEO, Vivek Maru, and the rest of the Namati team to establish Namati as an unignorable voice in global conversations on democracy and climate. You'll help Namati build a movement, not just an audience, engaging everyone from labor unions to corporations, from everyday people to heads of state, and transforming them from spectators into participants in grassroots justice. We are at a pivotal moment: we're preparing to launch the Grassroots Justice Network Academy in 2026, entering the next phase for our global Carbon Justice campaign, and investing in an individual giving program and new earned revenue efforts to expand our impact and sustainability. As Managing Director, Strategic Communications, you will lead a strong, growing, values-driven team to drive high-quality execution across all types of content including written, visual, and multimedia. You will be responsible for elevating Namati's voice in public conversations on climate and democracy, generating meaningful relationships with media and global changemakers, and guiding public-facing strategy for campaigns, thought leadership, and product launches. This role requires balancing decentralized program communications with cohesive organizational storytelling that reflects our collective voice and values. The ideal candidate will bring vision, strategic clarity, and disciplined execution, anchored by direct engagement (and regular travel) with our teams and allies globally. Our work is grounded in an ethos of partnering with communities to support them in claiming and advancing their rights. We work alongside communities, rather than working on their behalf. This way of working requires all of our team members, particularly our senior leadership, to exemplify the values of humility and solidarity that underlie our grassroots methods of action. You can read more about our cultural principles here. Who You Are A strategic architect who connects the dots others can't see. Across borders, movements, and issues, you weave disparate threads into a galvanizing narrative that can move institutions, shift resources, and drive collective action at scale. A collaborator and coach. You lead with humility, confidence, and empathy. You bring out the best in others, and foster a culture of accountability, curiosity, and joy. A storyteller with moral conviction. You help us tell the biggest story possible about our work. You bring heart and clarity to complex issues and translate grassroots realities for global audiences without losing nuance. Your stories shift how people see what's possible. Media savvy and digitally fluent. You command a network that spans the media ecosystem. You know what will break through the noise and what will sustain momentum across platforms and news cycles. A grounded strategist. You value travel for what it enables: trust building with teams, deeper insight into local realities and external opportunities, and for crafting strategy that is informed by and responsive to frontline work. You balance this with care for climate impact, making thoughtful choices about when and how to travel. Experience & Qualifications We anticipate the successful candidate will bring these qualifications, but they are not requirements. We're looking for vision, dynamism, and a proven track record of bold impact. 12+ years of professional experience, including demonstrated experience in leadership in strategic communications, campaigns, and/or media, ideally at a mission-driven organization; at least 5 years of demonstrated experience in the responsibilities outlined below. Experience managing high-performing, diverse teams across wide geographies. Experience developing and executing media strategy to shape public discourse, proactively securing high-impact placements. You have built warm, global relationships in media and advocacy spaces. Experience navigating complex political, operational, and interpersonal dynamics. Bonus if you've led rapid-response and crisis communications. An established and polished writer. In addition to strong editorial judgment and expertise, you've held the pen on important written communications. Bonus if you've been published. Experience guiding integrated digital marketing strategy across multiple channels. Native or near-native fluency in English; additional languages and visual storytelling skills are a plus. Prior experience in legal empowerment, human rights, environmental justice, or international development is strongly preferred. Responsibilities 1. Lead a global strategy grounded in local realities Architect and drive a communications strategy that establishes Namati and the Grassroots Justice Network as the authoritative voice on community-led solutions to democracy and climate crises, shaping how global institutions, media, and movements understand and invest in grassroots justice. Set and drive bold visibility goals that position Namati and the Grassroots Justice Network as leading voices in the global democracy and climate space, including tailored strategies for key audiences such as policy makers, funders, businesses, and global institutions. Develop and lead, where appropriate, strategic initiatives to grow the movement of grassroots justice advocates and its supporters, such as launching a multimedia magazine or a signature global event for grassroots justice. Collaborate closely with cross-cutting and country program teams to shape the storyline, framing, and presentation of new learning and research about legal empowerment and grassroots justice, ensuring it resonates with diverse audiences and supports the Grassroots Justice Network Academy's goals. 2. Manage a high-performing team with a strong editorial culture Oversee and grow a world-class, globally distributed communications team, fostering a culture of excellence, creativity, and accountability. Set the standard for high-impact writing, personally authoring high-stakes content such as organizational statements and the forthcoming Legal Empowerment Magazine, while guiding teams to craft effective written work that reflects Namati's values and advances strategic goals. Provide high-level content leadership that elevates quality and clarity, while empowering team members to own and deliver consistently excellent work. Ensure that systems for collaboration, learning, and performance tracking are aligned with strategic goals-even when you are not in the weeds day-to-day. 3. Expand media relations and global visibility Cultivate and manage high-value relationships with journalists, influencers, high-profile advocates, and narrative leaders, leveraging your network and credibility to elevate the profile of Vivek, Namati, the Grassroots Justice Network Academy, and legal empowerment. Serve as a senior spokesperson for the organization, as well as coaching other colleagues - including community paralegals, program leads, and executive leadership - to speak and write publicly with confidence and clarity. Lead media strategy and crisis communications, including reputational risk anticipation and response planning. Guide the public positioning of Namati's CEO and executive team, including promotion of the CEO's forthcoming book. 4. Drive campaigns, marketing, and strategic engagement Shape strategy and public narrative for time-bound campaigns and advocacy surges that command public attention, in collaboration with Namati teams and external partners. Partner with our Resource Mobilization team to develop content and messaging that resonates with institutional funders and individual donors, and to secure dedicated funding for strategic communications work. Lead audience-specific marketing strategy for the Grassroots Justice Network Academy, including marketing for income-generating products. Build public engagement efforts that go beyond visibility, inviting action, solidarity, and participation in the movement for grassroots justice from diverse audiences-including small donors and everyday people using the law to solve problems. Here's what you might have tackled last month: Secured a feature in The Guardian highlighting Namati's carbon justice work, after weeks of relationship-building with a key journalist and coordinating interviews with frontline advocates across multiple countries. Wrote the Legal Empowerment Magazine features and developed the distribution strategy, including audience segmentation, channel selection, and maximizing reach and engagement. You also advised on the best layout and platform to meet core objectives. Spoke on a global panel alongside climate and democracy leaders, positioning Namati as a leader in legal empowerment and generating new inquiries from media and funders. Provided detailed editorial feedback on an op-ed co-authored by a community paralegal and Namati's CEO, as part of a broader effort to elevate frontline voices in global media. Led a collaborative envisioning session with the Network, Strategic Engagement, Resource Mobilization, and country teams to shape the creative vision for the ‘Grassroots Justice' magazine and set concrete next steps. Provided strategic input on the global land, environment, and climate team's private sector-facing communications campaign, highlighting the role of community leadership and rights in carbon projects. Partnered with the program leads to craft a risk management plan for a major policy win in Southeast Asia, ensuring alignment with global messaging, anticipating reputational challenges, and safeguarding frontline partners. Reviewed quarterly digital communications analytics and facilitated a team reflection session to draw out lessons and shape content priorities for the coming months. Traveled to Freetown, Sierra Leone to align with program staff and partners on regional and global storytelling priorities and listen for emerging narratives from the field. Location & Travel We're looking for a successful candidate to be based in Nairobi, Kenya, or the Washington, DC metro area. We will also consider US applicants based in CA, CT, MA, MD, NJ, NY, or VA. Please note that US-based candidates must already be legally eligible to work in the United States to be considered for the role; Namati cannot sponsor visas. If the successful candidate is based in/near Nairobi or Washington DC, they will follow Namati's hybrid office policy, which calls for staff to report to the office two days per week between Tuesday and Thursday. The role requires up to 20% travel, including internationally. Travel requirements may change over time based on evolving priorities. The successful candidate will be expected to sometimes work non-standard hours to accommodate the various time zones of Namati's teams. Compensation Package We base our compensation on the markets where our staff operate. We work to communicate transparently with candidates (including talking about compensation very early in the process; for this position, we will send the prospective offer range for the candidate's location when reaching out to request a screening interview). Throughout the hiring process we will seek to understand your specific skills, experience, and abilities as they will fit into our team and our job levels. We will finalize pay and responsibilities based on the qualifications, experience, and country location of the person joining. We also offer excellent benefits: while the exact terms vary somewhat based on location, they always include health coverage, generous paid time off, retirement or old-age plan contributions, sick leave, and parental leave. All staff also have access to funds for professional development opportunities. How to Apply Please apply by completing our online application form. Applications will be accepted on a rolling basis, and the position will be open until filled. Application review will begin Wednesday, January 7, 2026, and applications received by this date will be prioritized. No phone calls, please. Namati is an Equal Opportunity Employer. Namati has been featured in The New York Times, The Washington Post, The American Journal of Law and Equity, TED, DW, The Economist, Amanpour & Co., The Baltimore Sun, The Telegraph, and Open Global Rights, among other outlets. We've received the Skoll Award for Social Entrepreneurship, the Global Pluralism Award, and the 2030 Racial Equity Prize, among other honors. Documentaries about our work have been screened at film festivals, government offices, museums, in communities, and beyond. About Namati Since 2011, Namati has worked to build a movement of grassroots justice advocates worldwide. We've grown tremendously, from a small founding group of big-hearted change-makers to a global staff of 180+ people across 12 time zones in Asia, Africa, and the Americas. The Grassroots Justice Network, which we co-founded and convene to this day, has grown from 30 people in one room to the world's largest community of justice advocates, with membership from 4,200 organizations across 175 countries. Since our founding, we have supported local communities to take on thousands of justice issues, directly improving the lives of over 5 million people, protecting over 3 million acres of forests and grasslands, and strengthening rights for over 155 million people. Together with communities, partners, and Network members, we've envisioned - and won- transformative changes, like the Customary Land Rights and National Land Commission Acts of Sierra Leone, and the world's first Legal Empowerment Fund.

WEKA is transforming how organizations build, run, and scale AI and accelerated compute workflows with NeuralMesh, our intelligent, adaptive mesh storage system. Unlike traditional data infrastructures, which become more fragile as compute environments grow and performance demands increase, NeuralMesh becomes faster, stronger, and more efficient as it scales, providing a flexible, adaptable foundation for enterprise and agentic AI innovation that maximizes GPU utilization, accelerates time to first token, and lowers the cost of innovation. WEKA is a growth-stage company backed by world-class venture capital investors and AI infrastructure industry leaders. Our technology, purpose-built for AI, has garnered over 140 patents and is trusted by more than 30% of Fortune 50 enterprises, as well as the world's leading hyperscalers, neoclouds, and AI innovators. Our team is customer-obsessed and works accountably, boldly, and collaboratively to ensure their success. If we sound like your kind of people, join us! About the Role: The Director of Monetization is responsible for ensuring that WEKA's pricing and monetization strategies are executed seamlessly across all routes to market - direct, channel, and strategic partnerships. This leader will bring analytical depth, commercial acumen, and operational rigor to how WEKA structures, analyzes, and executes pricing decisions. Working closely with Sales, Deal Desk, Finance, Product and Strategy, the Director will enable data-driven decision-making, ensure consistency across the field and partners, and build tools that empower sellers to position and price effectively. A critical part of this role is supporting partner and channel pricing alignment - ensuring frictionless execution, pricing transparency, and commercial integrity across the ecosystem. The Director will also provide the analytical foundation for complex and strategic deals, creating fact-based rationales and business cases that balance growth, profitability, and market competitiveness. This is a highly cross-functional role that combines strategic insight with executional excellence - connecting monetization strategy, data, and field enablement into a single, scalable framework. Key Responsibilities: * Monetization Enablement & Analytics * Develop and manage pricing analytics to monitor discounting, deal velocity, and price realization across customer segments and channels. * Build dashboards and reporting frameworks that give leadership real-time visibility into monetization performance. * Analyze deal data to identify trends, opportunities, and pricing effectiveness improvements. * Deliver actionable insights to GTM, Finance, and Strategy teams to guide monetization evolution. * Deal Desk & Field Support * Partner closely with Sales leadership and the Deal Desk to evaluate strategic and complex opportunities. * Create data-driven pricing models and business cases to support deal decisions and executive approvals. * Develop and maintain tools for sellers - including sizers, ROI calculators, pricing configurators, and other frameworks that make pricing fast, clear, and consistent. * Drive field enablement initiatives that simplify pricing execution and strengthen commercial discipline. * Channel & Partner Pricing Alignment * Support the design and implementation of channel and partner pricing frameworks that ensure fairness, competitiveness, and ease of execution. * Monitor and analyze partner pricing performance, discount structures, and margin realization. * Identify and proactively resolve friction points across channel and direct motions. * Collaborate with Strategy, Finance, and Partner teams to align on pricing governance and escalation processes. * Cross-Functional Collaboration * Act as the central coordination point across Strategy, GTM, Finance, and Sales to ensure pricing execution is consistent and data-informed. * Partner with Business Intelligence and Data teams to ensure pricing data is accurate, integrated, and actionable. * Support the creation of business cases and models for new pricing motions or strategic initiatives. * Foster a culture of monetization excellence through visibility, consistency, and analytical discipline Qualifications: * 10+ years of experience in monetization, pricing strategy, commercial operations, or GTM analytics within enterprise or SaaS environments. * Strong analytical and financial modeling skills, with a deep understanding of pricing performance metrics. * Experience working closely with Sales and Channel organizations to support complex deal structures. * Proven success building tools and frameworks that simplify pricing execution and improve decision-making. * Excellent cross-functional collaboration and communication skills, including experience influencing senior executives. * Proficiency with Google Sheets, SQL, and BI tools (e.g., Tableau, PowerBI, or Looker). * MBA or advanced quantitative degree preferred. How We Work: The WEKA Way * We are Accountable: We take full ownership, always-even when things don't go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards. * We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation. * We are Collaborative: True collaboration isn't only about working together. It's about lifting one another up to succeed collectively. We are team-oriented and we communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and the results we achieve. Together, we're unstoppable. * We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win. USA Residents Only: The hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $185,000 - $225,000. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Flexible Time off (FTO), sick time, leave of absence as per the FMLA and other relevant leave laws. Concerned you don't meet every qualification? Don't let it stop you from applying! Studies have shown that traditionally underrepresented groups may be less likely to apply for jobs if they don't meet every qualification specified. WEKA is committed to building a diverse, inclusive, and authentic workplace. If you are excited about this position but are concerned your past work experience doesn't match up perfectly with the job description, we encourage you to apply anyway - you may be just the right candidate for this or other roles at WEKA. WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.

The Director of FP&A is a senior individual contributor who serves as a strategic finance partner to the CFO and executive leadership team. This role leads our financial planning and analysis function, translating complex data into clear insights and enabling high-impact decisions. You'll be instrumental in driving UpKeep's financial strategy, forecasting, and performance management as we scale. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Own the company-wide planning cycle, driving alignment between finance and business leaders on goals, headcount, and investments. * Partner with cross-functional leaders including GTM, RevOps, and Product to develop financial plans, track performance, and optimize investments. * Drive key financial initiatives such as pricing strategy, sales capacity planning, incentive design, and customer acquisition ROI analysis. * Design and maintain scalable financial models and scenario analyses to support business strategy, fundraising, and board-level decisions. * Develop and deliver dashboards and executive-level reporting that provide insight into SaaS metrics, KPI trends, and cash flow performance. * Oversee board and investor reporting, ensuring accuracy and alignment with company goals. * Continuously evaluate and improve FP&A systems, tools, and workflows to ensure efficiency, scalability, and repeatability. * Provide competitive benchmarking using SaaS industry data and translate findings into strategic recommendations. * Serve as a financial advisor to the CFO and executive team on M&A, fundraising, and long-term planning initiatives. * Partner with Accounting and RevOps to ensure data accuracy and consistency across systems (ERP, CRM, FP&A tools) * Partner with the CFO and cross-functional leaders on financial operations and special projects, driving process improvements or system integrations that enhance forecasts accuracy, streamline reporting, and support strategic decision making across the business. EXPERIENCE * Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA preferred. * 8+ years of progressive FP&A experience in high-growth SaaS or venture-backed tech environments. * Proven ability to lead financial planning processes and build executive-level financial models. * Demonstrated success in partnering with GTM, Product, and RevOps teams to drive business strategy. * Experience supporting fundraising, board reporting, or M&A is a strong plus. KNOWLEDGE * Deep understanding of SaaS financial metrics, business models, and benchmarks. * Highly proficient in advanced Excel or Google Sheets; familiarity with FP&A tools preferred. * Strong analytical and storytelling skills-the ability to turn data into decisions. * Comfortable working in a fast-paced, high-growth environment with shifting priorities. * Exceptional communication and storytelling skills, capable of distilling complex analyses into strategic insights for executive and board audiences with clarity and precision. DESIRED BEHAVIORS * Operates with a strong ownership mindset; takes initiative and drives outcomes. * Continuously seeks to improve systems, processes, and business performance. * Collaborates effectively across teams and functions. * Communicates with transparency, clarity, and strategic intent. * Acts as a culture carrier for high performance, integrity, and accountability. COMPENSATION This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is $175,000 - $195,000 USD per year.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Director of People & Culture supports all business operations by managing the organization's HR administration, strategic planning, and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll, and general HR activities for the AHL team and arena. This role will pay an annual salary of $110,000 to $120,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This job will remain open until December 31st, 2025. Responsibilities Overseeing and managing the employee experience lifecycle from onboarding to offboarding. Driving performance management processes and supporting management in employee development. Overseeing recruitment strategies to attract, hire and retain top talent. Leading succession planning and leadership development programs. Supporting team management by providing HR counsel, mediation, workshops, trainings, and best practices on issues such as non-performing employees and improving and developing employee skills. Managing and resolving complex employee relations issues and conducting objective investigations when necessary. Monitoring and updating company wage and salary structures/pay policies. Processing company payroll, including the administering of all compensation changes including bonuses, commissions, and raises. Leading organizational development and change management initiatives. Researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values. Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention. Planning and executing company events and meetings that encourage team bonding, culture diffusion and ongoing organizational learning and development. Serving as an extension of the OVG Corporate People & Culture team, advocating for consistent policies and practices and sharing insights and knowledge. Leading, managing and developing the People & Culture team to effectively execute HR strategies, drive employee engagement, and foster a positive culture across the organization. Monitoring federal, state, and local legal requirements and legislation; enforcing and adhering to requirements and training and advising management on needed actions. Qualifications The Director of People & Culture must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities: 5-7 years of proven experience in a Human Resources management role. Bachelor's degree in human resources, Business or other related field. Strong working knowledge in all Microsoft Office Products, with a focus on advanced/ expert level skills in Word and Excel. SHRM, SPHR or similar certification preferred. Strong expertise in human resources management, leadership development and employee engagement and retention. Exhibited strong attention to detail, compassion, and assertiveness. Demonstrated strong verbal and written communication skills (grammar/ spelling). Ability to partner effectively with executives, department heads and teams to drive alignment and communication. Ability to successfully self-manage and work autonomously. Passion for achieving team goals and supporting other individuals and groups. Proven ability to lead and inspire teams, driving a position organizational culture. Strong working knowledge of California labor law and best practices. Working Conditions: Intermittent Travel ( Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Director of People & Culture supports all business operations by managing the organization's HR administration, strategic planning, and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll, and general HR activities for the AHL team and arena. This role will pay an annual salary of $110,000 to $120,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This job will remain open until December 31st, 2025. About the Venue America's hottest music festival destination finally has the world-class arena it deserves. Now open, Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley. Responsibilities * Overseeing and managing the employee experience lifecycle from onboarding to offboarding. * Driving performance management processes and supporting management in employee development. * Overseeing recruitment strategies to attract, hire and retain top talent. * Leading succession planning and leadership development programs. * Supporting team management by providing HR counsel, mediation, workshops, trainings, and best practices on issues such as non-performing employees and improving and developing employee skills. * Managing and resolving complex employee relations issues and conducting objective investigations when necessary. * Monitoring and updating company wage and salary structures/pay policies. * Processing company payroll, including the administering of all compensation changes including bonuses, commissions, and raises. * Leading organizational development and change management initiatives. * Researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values. * Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention. * Planning and executing company events and meetings that encourage team bonding, culture diffusion and ongoing organizational learning and development. * Serving as an extension of the OVG Corporate People & Culture team, advocating for consistent policies and practices and sharing insights and knowledge. * Leading, managing and developing the People & Culture team to effectively execute HR strategies, drive employee engagement, and foster a positive culture across the organization. * Monitoring federal, state, and local legal requirements and legislation; enforcing and adhering to requirements and training and advising management on needed actions. Qualifications The Director of People & Culture must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities: * 5-7 years of proven experience in a Human Resources management role. * Bachelor's degree in human resources, Business or other related field. * Strong working knowledge in all Microsoft Office Products, with a focus on advanced/ expert level skills in Word and Excel. * SHRM, SPHR or similar certification preferred. * Strong expertise in human resources management, leadership development and employee engagement and retention. * Exhibited strong attention to detail, compassion, and assertiveness. * Demonstrated strong verbal and written communication skills (grammar/ spelling). * Ability to partner effectively with executives, department heads and teams to drive alignment and communication. * Ability to successfully self-manage and work autonomously. * Passion for achieving team goals and supporting other individuals and groups. * Proven ability to lead and inspire teams, driving a position organizational culture. * Strong working knowledge of California labor law and best practices. Working Conditions: * Intermittent Travel ( * Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues. Key Job Responsibilities Financial Management and Reporting * Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. * Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. * Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. * Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. * See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. * Participate in business review presentations as needed, in collaboration with regional management. * Review and manage location P & L and develops action plans to address deficiencies/grow the business * Confirms venue partners process all payments to Encore in a timely basis. Operations Management * Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed. * Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance with brand standards. * Anticipate equipment challenges and changes in a timely and professional manner. * Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * See the Big Picture by efficiently sharing labor and equipment within the local market. * Attend all operational venue meetings such as daily stand-up meetings with venue operations staff. Sales Management * Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. * Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Collaborate with vendors and other departments/divisions of the company to capture and service events. * Understand event cost structure and incorporate into solution designs according to established profitability guidelines. * Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. * Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Position will have oversight to personnel to assist with event execution. * Exceed the expectations and needs of internal and external customers. * Meet with guests on site to confirm that their needs are met, and the equipment setup is accurate and working properly. * Monitor small to medium size events and check in on customers throughout the day. * Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image. Technical Ability * Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner. * Effectively utilizes applicable company computer systems. * Act as on-site technical expert as needed for events. * Assist on the floor with operations as needed. People Development * Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. * Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. * Manage the human resources activities including selection, performance management, and learning. * Provide focused and continued coaching to develop the skills of team members. * Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. * Recommend team members for training opportunities, as needed. Job Qualifications * Bachelor's degree is preferred or equivalent experience. * 3+ years of audio-visual experience. * 2+ years of operations/supervisory experience. * 3+ years of customer service or hospitality experience is preferred. * Sales experience is a plus. * Working knowledge of audio-visual equipment in a live show environment. * Proficiency with the use of computer hardware. * Proficiency with computer software and programs, including the Internet and Microsoft Office. * Effective leadership abilities and customer satisfaction focus. * A valid driver's license is required for team members who may operate Company vehicles. Competencies Deliver World Class Service * Hospitality Do The Right Thing * Courage Drive Results * Optimizes & Aligns Work See The Big Picture * Strategic Mindset Value People * Organizational Savvy * Values Diversity * Develops Talent For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never. General Physical Activities * Sitting: 2-3 hours per day * Standing: 4-5 hours per day * Walking: 4-5 hours per day * Stooping: 2-3 hours per day * Crawling: 2-3 hours per day * Kneeling: 2-3 hours per day * Bending: 2-3 hours per day * Reaching (above your head): 2-3 hours per day * Climbing: 0-1 hour per day * Grasping: 4-5 hours per day Lifting Requirements * 0 - 15 lbs*: Frequently * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Frequently * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Frequently * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Occasionally * Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDOPER

The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues. Key Job Responsibilities Financial Management and Reporting • Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. • Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. • Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. • Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. • See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. • Participate in business review presentations as needed, in collaboration with regional management. • Review and manage location P & L and develops action plans to address deficiencies/grow the business • Confirms venue partners process all payments to Encore in a timely basis. Operations Management • Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed. • Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance with brand standards. • Anticipate equipment challenges and changes in a timely and professional manner. • Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. • See the Big Picture by efficiently sharing labor and equipment within the local market. • Attend all operational venue meetings such as daily stand-up meetings with venue operations staff. Sales Management • Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. • Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. • Collaborate with vendors and other departments/divisions of the company to capture and service events. • Understand event cost structure and incorporate into solution designs according to established profitability guidelines. • Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. • Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. • Position will have oversight to personnel to assist with event execution. • Exceed the expectations and needs of internal and external customers. • Meet with guests on site to confirm that their needs are met, and the equipment setup is accurate and working properly. • Monitor small to medium size events and check in on customers throughout the day. • Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image. Technical Ability • Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner. • Effectively utilizes applicable company computer systems. • Act as on-site technical expert as needed for events. • Assist on the floor with operations as needed. People Development • Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. • Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. • Manage the human resources activities including selection, performance management, and learning. • Provide focused and continued coaching to develop the skills of team members. • Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. • Recommend team members for training opportunities, as needed. Job Qualifications • Bachelor's degree is preferred or equivalent experience. • 3+ years of audio-visual experience. • 2+ years of operations/supervisory experience. • 3+ years of customer service or hospitality experience is preferred. • Sales experience is a plus. • Working knowledge of audio-visual equipment in a live show environment. • Proficiency with the use of computer hardware. • Proficiency with computer software and programs, including the Internet and Microsoft Office. • Effective leadership abilities and customer satisfaction focus. • A valid driver's license is required for team members who may operate Company vehicles. Competencies Deliver World Class Service • Hospitality Do The Right Thing • Courage Drive Results • Optimizes & Aligns Work See The Big Picture • Strategic Mindset Value People • Organizational Savvy • Values Diversity • Develops Talent For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never. General Physical Activities • Sitting: 2-3 hours per day • Standing: 4-5 hours per day • Walking: 4-5 hours per day • Stooping: 2-3 hours per day • Crawling: 2-3 hours per day • Kneeling: 2-3 hours per day • Bending: 2-3 hours per day • Reaching (above your head): 2-3 hours per day • Climbing: 0-1 hour per day • Grasping: 4-5 hours per day Lifting Requirements • 0 - 15 lbs*: Frequently • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Carrying Requirements • 0 - 15 lbs*: Frequently • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Frequently • Peripheral Vision: Occasionally • Depth Perception: Frequently • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Frequently • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Occasionally • Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*  Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDOPER

The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues. Key Job Responsibilities Financial Management and Reporting - Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. - Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. - Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. - Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. - See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. - Participate in business review presentations as needed, in collaboration with regional management. - Review and manage location P & L and develops action plans to address deficiencies/grow the business - Confirms venue partners process all payments to Encore in a timely basis. Operations Management - Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed. - Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance with brand standards. - Anticipate equipment challenges and changes in a timely and professional manner. - Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. - See the Big Picture by efficiently sharing labor and equipment within the local market. - Attend all operational venue meetings such as daily stand-up meetings with venue operations staff. Sales Management - Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. - Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. - Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. - Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. - Collaborate with vendors and other departments/divisions of the company to capture and service events. - Understand event cost structure and incorporate into solution designs according to established profitability guidelines. - Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. - Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. - Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. - Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service - Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. - Position will have oversight to personnel to assist with event execution. - Exceed the expectations and needs of internal and external customers. - Meet with guests on site to confirm that their needs are met, and the equipment setup is accurate and working properly. - Monitor small to medium size events and check in on customers throughout the day. - Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image. Technical Ability - Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner. - Effectively utilizes applicable company computer systems. - Act as on-site technical expert as needed for events. - Assist on the floor with operations as needed. People Development - Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. - Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. - Manage the human resources activities including selection, performance management, and learning. - Provide focused and continued coaching to develop the skills of team members. - Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. - Recommend team members for training opportunities, as needed. Job Qualifications - Bachelor's degree is preferred or equivalent experience. - 3+ years of audio-visual experience. - 2+ years of operations/supervisory experience. - 3+ years of customer service or hospitality experience is preferred. - Sales experience is a plus. - Working knowledge of audio-visual equipment in a live show environment. - Proficiency with the use of computer hardware. - Proficiency with computer software and programs, including the Internet and Microsoft Office. - Effective leadership abilities and customer satisfaction focus. - A valid driver's license is required for team members who may operate Company vehicles. Competencies Deliver World Class Service - Hospitality Do The Right Thing - Courage Drive Results - Optimizes & Aligns Work See The Big Picture - Strategic Mindset Value People - Organizational Savvy - Values Diversity - Develops Talent For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never. General Physical Activities - Sitting: 2-3 hours per day - Standing: 4-5 hours per day - Walking: 4-5 hours per day - Stooping: 2-3 hours per day - Crawling: 2-3 hours per day - Kneeling: 2-3 hours per day - Bending: 2-3 hours per day - Reaching (above your head): 2-3 hours per day - Climbing: 0-1 hour per day - Grasping: 4-5 hours per day Lifting Requirements - 0 - 15 lbs*: Frequently - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Occasionally - Over 100 lbs: Occasionally Carrying Requirements - 0 - 15 lbs*: Frequently - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Occasionally - Over 100 lbs: Occasionally Auditory/Visual Requirements - Close Vision: Continuously - Distance Vision: Continuously - Color Vision: Frequently - Peripheral Vision: Occasionally - Depth Perception: Frequently - Hearing: Continuously Pushing/Pulling Requirements - 0 - 15 lbs*: Frequently - 16 - 50 lbs*: Frequently - 51 - 100 lbs*: Occasionally - Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. \#INDOPER Salary Pay Range: $68,456.00 - $83,858.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.