Director, Engagement Lead (Innovation Center)
New York, NY jobs
Director, Engagement Lead:
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Director to join our SPIN team. This role is located in New York, NY (4days in office per week).
In this role, you'll make an impact in the following ways:
Leads key strategic initiatives in the planning, analysis, implementation, integration and measurement of business development projects for line of business.
Provides solutions/recommendations for complex business initiatives for line of business where analysis of situations requires an in-depth knowledge of organizational objectives.
Partners with business line managers to design short, medium and long-term operational improvements.
Develops and ensures the execution of the operational/business strategy to improve processes, productivity and efficiency, and to reduce costs for business area.
Utilizes comprehensive knowledge of multiple areas across disciplines to achieve project objectives.
Defines analytical frameworks for visioning and assessing strategic options.
To be successful in this role, we're seeking the following:
Bachelors degree in business or a related discipline, or equivalent work experience required.
Advanced degree preferred
10+ years of related experience preferred.
Experience in the securities or financial services industry preferred..
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $100,000 and $250,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
Auto-ApplyVice President Finance
Atlanta, GA jobs
Our company is building the next generation of specialty spine, neck and brain care, making it radically easier for patients, employers, providers, and payors to access high-quality, efficient care. The practice is undergoing an exciting period of growth and innovation. We're looking for a hands-on VP of Finance to own our finance and revenue cycle functions end-to-end and help scale our organization through its next phase of growth.
As our VP of Finance, you'll serve as a strategic business partner to the portfolio company's CEO and leadership team driving financial performance, operational efficiency, and scalable systems that enable both clinical and business excellence. You'll lead a growing team and be responsible for corporate finance, FP&A, accounting, and revenue cycle management across the enterprise.
This is a builder role: you'll architect the financial infrastructure, roll up your sleeves to execute, and iterate quickly based on data and insights.
What you'll own
You'll be responsible for building a world-class finance function that supports the company's mission, growth, and operational discipline.
1. Corporate Finance (80%)
Strategic Planning & FP&A
Lead all financial planning, budgeting, forecasting, and strategic modeling to support growth and new initiatives.
Partner with the CEO and leadership team to translate strategic objectives into actionable financial plans.
Accounting & Controls
Oversee all accounting operations, including monthly and annual close, audit readiness, and financial compliance.
Ensure accuracy, timeliness, and transparency across reporting processes.
Performance Measurement
Design and maintain executive KPI dashboards and internal reporting infrastructure.
Deliver clear financial insights and recommendations that drive decision-making.
Cash Flow & Capital Management
Manage banking relationships, credit facilities, cash flow forecasting, and capital allocation.
Evaluate investment and financing opportunities to optimize the company's capital structure.
Business Partnering
Provide strategic financial guidance on new service lines, M&A opportunities, and technology investments.
Support operational teams with data-driven insights to improve margins, productivity, and ROI.
2. Revenue Cycle Management (20%)
RCM Leadership
Oversee end-to-end revenue cycle operations, including documentation, coding, charge capture, and payer contracting.
Implement performance dashboards to monitor key RCM metrics (AR days, denial rates, collection efficiency).
Payer Relations & Contracting
Strengthen payer relationships to optimize reimbursement and reduce denials.
Negotiate contracts that align incentives and improve cash conversion cycles.
Compliance & Optimization
Partner with clinical leaders to ensure compliant, efficient billing processes.
Leverage AI and automation tools to streamline workflows, reduce manual work, and increase throughput.
What we're looking for
Must-have experience
5+ years in a finance leadership role within a small or high-growth organization; healthcare experience strongly preferred.
Proven track record of leading FP&A, accounting, and revenue cycle functions with full ownership of financial results.
Deep understanding of GAAP accounting, healthcare billing, and RCM operations.
Strong analytical and technical orientation, comfortable using automation, data analytics, and AI-driven tools.
Exceptional communicator able to translate financial data into actionable strategy for executives, clinicians, and investors.
Demonstrated ability to build scalable financial systems and deliver measurable impact.
Proven people leader with experience managing and developing cross-functional finance teams.
Academic excellence GPA 3.7+ from a top-tier university or equivalent achievement.
How you work
Hands-on: You're comfortable digging into models, reconciling accounts, and refining reports, whatever it takes to get to truth and clarity.
Owner mentality: You think in terms of enterprise value and long-term impact, not just monthly results.
Analytical & curious: You love finding insights in numbers and building the systems that make them visible.
Collaborative: You communicate clearly across clinical, operational, and executive teams to keep everyone aligned.
Low ego, high EQ: You balance rigor with empathy, driving results while building trust.
What we're offering
Base Salary: $200,000 - $250,000 per year, depending on experience and fit.
Upside: Participation in the company's stock option program (meaningful equity aligned with value creation).
Comprehensive benefits: Medical, dental, and vision coverage.
Retirement plan: 401(k) or equivalent with employer contribution/match.
Paid time off: Competitive vacation, sick leave, and holidays.
Professional development: Support for courses, certifications, and leadership programs relevant to finance and healthcare.
High-impact environment: Direct visibility from your work to patient outcomes, operational performance, and enterprise value creation across Cade's healthcare portfolio.
MEDITECH Expanse Project Director - 244229
Los Angeles, CA jobs
Pay: $80-$90/HR
Type: 18 month contract W-2
US Citizenship required
The MEDITECH Expanse Project Director provides comprehensive strategic, operational, and technical leadership for the planning, implementation, optimization, and ongoing governance of the MEDITECH Expanse platform across the entire organization. This senior leadership role is responsible for ensuring the EHR environment consistently supports high-quality patient care, efficient clinical and business workflows, and organizational strategic priorities. The Program Director maintains accountability for the program's budget, resources, timelines, and alignment with executive objectives.
Essential Duties and Responsibilities
Strategic Leadership and Governance:
Develop and champion the strategic vision, roadmap, and multi-year plan for the adoption, implementation, and optimization of the MEDITECH Expanse platform.
Serve as the primary liaison to the Executive Leadership Team and Steering Committee, ensuring project scope, progress, risks, and resource requests are clearly communicated and aligned with organizational goals.
Establish and lead the EHR governance structure, defining decision-making processes, managing change control, and ensuring accountability across all stakeholder groups.
Oversee the management of the overall program budget, including forecasting, resource allocation, vendor contracts, and spending controls.
Operational and Technical Oversight:
Provide leadership for all phases of the Expanse lifecycle, including system selection, planning, design, build, testing, training, go-live, and post-implementation stabilization.
Manage a portfolio of interconnected projects and program managers, coordinating dependencies and resolving complex cross-functional issues impacting the EHR.
Ensure the technical architecture and interfaces (e.g., HL7, FHIR) supporting the Expanse environment are robust, scalable, and meet all clinical, operational, and security requirements.
Oversee regulatory compliance activities related to the EHR, including Meaningful Use, MIPS/MACRA, and other federal and state mandates.
Stakeholder Engagement and Optimization:
Maintain consistent, proactive, and visible engagement with key clinical and business users across all departments (e.g., physicians, nurses, financial leadership).
Regularly be present in clinical and business areas to observe workflows, gather direct user feedback, and foster a culture of continuous improvement and ownership regarding the EHR.
Lead the identification, prioritization, and execution of system optimization projects aimed at improving clinical documentation efficiency, patient safety, and revenue cycle performance.
Direct the organizational change management strategy, ensuring robust communication, training, and support mechanisms are in place to maximize user adoption and satisfaction.
Qualifications
Bachelor's degree in Healthcare Administration, Information Technology, Business Management, or a related field. A Master's degree is preferred.
A minimum of ten (10) years of experience in Information Technology, with at least five (5) years in a senior Program Director or Program Manager role leading large-scale EHR implementation and optimization programs.
Demonstrated, in-depth experience with the MEDITECH Expanse platform is required.
Chief Philanthropy Officer
San Diego, CA jobs
Father Joe's Villages is pleased to be working with Blair Search Partners to find a Chief Philanthropy Officer to join our team. Since our founding over 75 years ago, we have focused passionately on our mission of preventing and ending homelessness, one life at a time.
As Southern California's largest homeless services provider, Father Joe's Villages is a beacon of hope and a steadfast presence in the lives of those facing homelessness in San Diego.
With a dedicated team of 500 staff and an annual operating budget of $76.
7M, our programs positively impact the lives of over 15,000 individuals annually, including the 2,000 clients we house nightly through our network of shelters and housing programs.
Auto-ApplyVice President, Revenue Operations
New York, NY jobs
At SAFE Security, our mission is bold and ambitious:
We Will Build CyberAGI
- a super-specialized system of intelligence that autonomously predicts, detects, and remediates threats. This isn't just a vision-it's the future we're building every day, with the best minds in AI, cybersecurity, and risk. At SAFE, we empower individuals and teams with the freedom and responsibility to align their goals, ensuring we all move towards this goal together.
We operate with radical transparency, autonomy, and accountability-there's no room for brilliant jerks. We embrace a culture-first approach, offering an unlimited vacation policy, a high-trust work environment, and a commitment to continuous learning. For us, Culture is Our Strategy-check out our
Culture Memo
to dive deeper into what makes SAFE unique.
Position Overview: The Vice President of Revenue Operations will be the operational driver and backbone of SAFE's go-to-market execution. This role will oversee sales, marketing, customer success, and partner operations, ensuring all revenue-generating teams are aligned, data-driven, and optimized for scale. You will lead a high-impact team that delivers process excellence, technology optimization, and performance analytics to accelerate SAFE's hypergrowth.
Core Responsibilities:
1) Revenue Strategy & Alignment- Partner with the CRO and GTM leadership to design and execute the end-to-end revenue strategy.- Align Sales, Marketing, Customer Success, and Partnerships around shared KPIs and customer lifecycle metrics.- Drive annual and quarterly revenue planning, including forecasting, territory design, and resource allocation.
2) Operations & Process Excellence- Oversee the lead-to-cash process, ensuring seamless handoffs and optimal conversion rates.- Implement scalable workflow automation and process improvements across GTM functions.- Build and maintain a single source of truth for revenue data, reporting, and dashboards.
3) Analytics & Forecasting- Own pipeline management and forecasting accuracy across all revenue channels.- Leverage AI-driven analytics to identify growth opportunities, performance gaps, and efficiency gains.- Deliver actionable insights to executive leadership and board-level reporting.
4) Technology & Systems- Own the GTM tech stack (Salesforce, marketing automation, customer success platforms, and AI-driven revenue tools).- Ensure optimal integration, adoption, and ROI from all revenue technologies.
5) Enablement & Performance- Partner with enablement leaders to provide data-backed coaching, playbooks, and training.- Develop compensation plans and incentive structures aligned to strategic objectives.- Monitor and improve productivity metrics across all revenue teams.Qualifications:
10+ years in revenue operations, sales operations, or GTM leadership roles, with at least 5 years in a leadership capacity at a high-growth SaaS or cybersecurity company.
Proven track record of building and scaling RevOps to support $100M+ ARR.
Strong expertise in GTM strategy, forecasting, analytics, and process optimization.
Proficiency with CRM (Salesforce preferred), marketing automation, and AI-driven revenue platforms.
Exceptional leadership and cross-functional collaboration skills.
Analytical mindset with the ability to translate data into strategic action.
What We Offer:
Competitive compensation with base + performance incentives
Equity participation in a hypergrowth cybersecurity leader
Comprehensive health, dental, and vision coverage
401(k) plan
Unlimited vacation policy
A mission-driven culture at the intersection of AI, cybersecurity, and business resilience
If you're passionate about cyber risk, thrive in a fast-paced environment, and want to be part of a team that's redefining security-we want to hear from you! 🚀We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyRegional Operations Director - Field (Remote PST)
Los Angeles, CA jobs
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.
Our Values
Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
In the News
Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
Axios: Pair Team collects $9M for Medicaid-based care
About the Opportunity
The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements.
This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale.
You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager.
What You'll Do
Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management
Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets
Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution
Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field
Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth
Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations
Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively
Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops
Maintain full compliance with ECM, health plan, and internal quality requirement
What You'll Need
5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus
Experience leading large, distributed field or clinical teams
Proven success managing regional or multi-site operational and financial performance
Strong understanding of Medicaid populations, plan operations, or value-based care models preferred
Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making
Excellent communication, problem-solving, and cross-functional collaboration skills
Comfort working in a fast-paced, evolving environment with changing program requirement
Because We Value You
Competitive salary: $130,000 - $145,000
(depending on experience)
Equity compensation package
Flexible vacation policy - take the time you need to recharge
Comprehensive health, vision & dental insurance
$50 employer contribution to active HSA accounts
401k through Guideline
Life insurance and AD&D
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
Director, Business Resilience and Crisis Management
New York jobs
Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you'll fit right in.
Who You Are
You are a seasoned professional and strategic leader passionate about building true organizational resilience. You have extensive experience developing and implementing end-to-end business resilience and crisis management capabilities that strategically positions the company to operate effectively despite unforeseen disruptions. Your work ensures the organization can effectively prepare for, respond to, and recover from disruptive events of all scales, safeguarding people, operations, customer services, and brand reputation.
Reporting to the General Counsel, you will be a proactive and collaborative partner responsible for embedding a culture of preparedness across the company. This hands-on role requires you to think strategically, act decisively under pressure, and enable the capabilities needed to safeguard the business.
Your Success Profile & What You Will Work On Strategic Resilience Program Management
Lead Program Strategy and Governance: Continue to develop and refine the enterprise-wide Business Resilience program, defining its core components (e.g., BIA, BCP, Incident & Crisis Management) and refining governing policies and standards to align with industry best practices and regulatory requirements.
Drive Cross-Functional Integration: Champion resilience across the enterprise by partnering with key functions. Ensure tight alignment with enterprise risk management, internal audit, between Business Continuity and IT Disaster Recovery strategies, and between Crisis Management and the Cyber Incident Response program.
Ensure Continuous Evolution and Maturity: Proactively evaluate and mature the resilience program, continuously assessing its effectiveness against the evolving threat landscape and shifting business priorities to ensure a constant state of preparedness.
Crisis Management Leadership:
Lead Real-Time Crisis Response: Act as the crisis leader during major incidents by activating the Crisis Management Team (CMT) providing strategic guidance, and driving timely decisions and resource coordination across teams.
Enhance Organizational Preparedness: Design and implement an enterprise-wide exercise program, including ensuring tabletop simulations are held with key stakeholders, to continuously validate plans, test capabilities, and track areas for improvement.
Drive Continuous Improvement: Conduct post-incident reviews and after-action reports to identify root causes and lessons learned, ensuring that corrective actions and preventative measures are implemented across the business.
Serve as a Strategic Advisor: Act as a key advisor to business leaders on crisis response and continuity, providing executive-level reports on preparedness, incident trends, root cause analyses, and the status of ongoing improvement initiatives.
Cross-Functional Partnership and Ownership:
Partner with stakeholders: Work across all business units (e.g., Operations, IT, Technology, Benefits, Product, People Team, Legal, Communications, Physical Security, Procurement, etc.) to embed resilience principles and practices into their daily operations.
Trusted advisor: Act as the subject matter expert and trusted advisor to senior leadership, providing regular updates on program status, potential risks, and crisis response.
Building a Resilient and Ready Culture Foster a culture of readiness and accountability by empowering functional leaders, ensuring they have the necessary resources and support to embed resilience principles throughout their areas of responsibility.
Training, Exercising, and Raising Awareness:
Exercise Strategy: Partner with key stakeholders to design and execute a broad exercise and testing program to strengthen incident and crisis management capabilities, including tabletop exercises, functional drills, and full-scale simulations to validate plans and improve response capabilities.
Training & Awareness: Develop and deliver appropriate training and awareness programs for all levels of the organization, from executive leadership to individual team members, on their roles during a disruption.
Other duties as needed based on department and/or organizational needs
How You Will Do Your Work
As a Director, Business Resilience & Crisis Management,
how
results are achieved is paramount for your success and will ultimately help to contribute to our success as an organization and leader in the marketplace. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:
Good judgment: critical thinking and the ability to analyze and assess problems and implications, identify patterns, make connections of underlying issues, understand risks and develop mitigation strategies, and take ownership of the outcome.
Resourcefulness: take a can-do approach, even in the face of obstacles and constraints by assessing what's in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
Teamwork and communication: put our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and advocacy.
Influence and leadership: foster a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
Skills and knowledge: the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
Camaraderie - Day-to-day, you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude.
Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications and Experience Required:
Experience:
Minimum of 10 years of professional, hands-on experience with crisis or major incident management, leading cross-functional and third-party response efforts.
Proven experience designing and implementing an end-to-end business resilience program or leading a significant program transformation globally.
Demonstrable experience with crisis management of critical incidents related to disasters, technology disruptions, cybersecurity, fraud, and/or operations.
Proven ability to thrive in a high-growth, fast-moving environment, effectively navigating change and managing deadlines and milestones.
Skills and Knowledge:
Deep understanding of technology processes in a cloud-based environment.
Thorough knowledge of internal policies, standards, laws, and regulations, with the ability to apply industry best practices to incident response and business continuity.
Strong program leadership skills with a structured approach to program development and improvement.
Leadership & Personal Attributes:
Ability to be assertive, confident, and provide decisive leadership in times of crisis, including when interacting with senior leadership.
Exceptional analytical and communication skills (both written and verbal), with a specific ability to remain clear and calm under pressure.
Outstanding interpersonal skills with a demonstrated history of successfully influencing and engaging with multiple levels of leadership.
A creative problem solver, effective negotiator, and results-oriented team player who is open to feedback and compromise.
A self-starter who is self-motivated and able to work independently with little oversight.
Strong self-awareness and situational awareness.
Preferred:
Bachelor's degree or higher in a relevant field.
Public company experience.
Global experience.
Project management certifications (e.g., PMP, PRINCE2).
Professional certification such as Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), or similar industry credentials.
Proficiency with G-Suite tools
The base wage range for this position (based in our New York City office) is targeted at $198,000 - $237,600 per year.
#LI-Hybrid
#LI-SP1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Our DEIB Report
Auto-ApplyDirector, Business Resilience and Crisis Management
New York, NY jobs
Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you'll fit right in.
Who You Are
You are a seasoned professional and strategic leader passionate about building true organizational resilience. You have extensive experience developing and implementing end-to-end business resilience and crisis management capabilities that strategically positions the company to operate effectively despite unforeseen disruptions. Your work ensures the organization can effectively prepare for, respond to, and recover from disruptive events of all scales, safeguarding people, operations, customer services, and brand reputation.
Reporting to the General Counsel, you will be a proactive and collaborative partner responsible for embedding a culture of preparedness across the company. This hands-on role requires you to think strategically, act decisively under pressure, and enable the capabilities needed to safeguard the business.
Your Success Profile & What You Will Work On
Strategic Resilience Program Management
* Lead Program Strategy and Governance: Continue to develop and refine the enterprise-wide Business Resilience program, defining its core components (e.g., BIA, BCP, Incident & Crisis Management) and refining governing policies and standards to align with industry best practices and regulatory requirements.
* Drive Cross-Functional Integration: Champion resilience across the enterprise by partnering with key functions. Ensure tight alignment with enterprise risk management, internal audit, between Business Continuity and IT Disaster Recovery strategies, and between Crisis Management and the Cyber Incident Response program.
* Ensure Continuous Evolution and Maturity: Proactively evaluate and mature the resilience program, continuously assessing its effectiveness against the evolving threat landscape and shifting business priorities to ensure a constant state of preparedness.
Crisis Management Leadership:
* Lead Real-Time Crisis Response: Act as the crisis leader during major incidents by activating the Crisis Management Team (CMT) providing strategic guidance, and driving timely decisions and resource coordination across teams.
* Enhance Organizational Preparedness: Design and implement an enterprise-wide exercise program, including ensuring tabletop simulations are held with key stakeholders, to continuously validate plans, test capabilities, and track areas for improvement.
* Drive Continuous Improvement: Conduct post-incident reviews and after-action reports to identify root causes and lessons learned, ensuring that corrective actions and preventative measures are implemented across the business.
* Serve as a Strategic Advisor: Act as a key advisor to business leaders on crisis response and continuity, providing executive-level reports on preparedness, incident trends, root cause analyses, and the status of ongoing improvement initiatives.
Cross-Functional Partnership and Ownership:
* Partner with stakeholders: Work across all business units (e.g., Operations, IT, Technology, Benefits, Product, People Team, Legal, Communications, Physical Security, Procurement, etc.) to embed resilience principles and practices into their daily operations.
* Trusted advisor: Act as the subject matter expert and trusted advisor to senior leadership, providing regular updates on program status, potential risks, and crisis response.
* Building a Resilient and Ready Culture Foster a culture of readiness and accountability by empowering functional leaders, ensuring they have the necessary resources and support to embed resilience principles throughout their areas of responsibility.
Training, Exercising, and Raising Awareness:
* Exercise Strategy: Partner with key stakeholders to design and execute a broad exercise and testing program to strengthen incident and crisis management capabilities, including tabletop exercises, functional drills, and full-scale simulations to validate plans and improve response capabilities.
* Training & Awareness: Develop and deliver appropriate training and awareness programs for all levels of the organization, from executive leadership to individual team members, on their roles during a disruption.
* Other duties as needed based on department and/or organizational needs
How You Will Do Your Work
As a Director, Business Resilience & Crisis Management, how results are achieved is paramount for your success and will ultimately help to contribute to our success as an organization and leader in the marketplace. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:
* Good judgment: critical thinking and the ability to analyze and assess problems and implications, identify patterns, make connections of underlying issues, understand risks and develop mitigation strategies, and take ownership of the outcome.
* Resourcefulness: take a can-do approach, even in the face of obstacles and constraints by assessing what's in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
* Teamwork and communication: put our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and advocacy.
* Influence and leadership: foster a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
* Skills and knowledge: the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
* Camaraderie - Day-to-day, you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
* Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
* Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude.
* Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
* Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."
Qualifications and Experience
Required:
* Experience:
* Minimum of 10 years of professional, hands-on experience with crisis or major incident management, leading cross-functional and third-party response efforts.
* Proven experience designing and implementing an end-to-end business resilience program or leading a significant program transformation globally.
* Demonstrable experience with crisis management of critical incidents related to disasters, technology disruptions, cybersecurity, fraud, and/or operations.
* Proven ability to thrive in a high-growth, fast-moving environment, effectively navigating change and managing deadlines and milestones.
* Skills and Knowledge:
* Deep understanding of technology processes in a cloud-based environment.
* Thorough knowledge of internal policies, standards, laws, and regulations, with the ability to apply industry best practices to incident response and business continuity.
* Strong program leadership skills with a structured approach to program development and improvement.
* Leadership & Personal Attributes:
* Ability to be assertive, confident, and provide decisive leadership in times of crisis, including when interacting with senior leadership.
* Exceptional analytical and communication skills (both written and verbal), with a specific ability to remain clear and calm under pressure.
* Outstanding interpersonal skills with a demonstrated history of successfully influencing and engaging with multiple levels of leadership.
* A creative problem solver, effective negotiator, and results-oriented team player who is open to feedback and compromise.
* A self-starter who is self-motivated and able to work independently with little oversight.
* Strong self-awareness and situational awareness.
Preferred:
* Bachelor's degree or higher in a relevant field.
* Public company experience.
* Global experience.
* Project management certifications (e.g., PMP, PRINCE2).
* Professional certification such as Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), or similar industry credentials.
* Proficiency with G-Suite tools
The base wage range for this position (based in our New York City office) is targeted at $198,000 - $237,600 per year.
#LI-Hybrid
#LI-SP1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Our DEIB Report
Auto-ApplyDirector of Monetization
Campbell, CA jobs
WEKA is transforming how organizations build, run, and scale AI and accelerated compute workflows with NeuralMesh, our intelligent, adaptive mesh storage system. Unlike traditional data infrastructures, which become more fragile as compute environments grow and performance demands increase, NeuralMesh becomes faster, stronger, and more efficient as it scales, providing a flexible, adaptable foundation for enterprise and agentic AI innovation that maximizes GPU utilization, accelerates time to first token, and lowers the cost of innovation.
WEKA is a growth-stage company backed by world-class venture capital investors and AI infrastructure industry leaders. Our technology, purpose-built for AI, has garnered over 140 patents and is trusted by more than 30% of Fortune 50 enterprises, as well as the world's leading hyperscalers, neoclouds, and AI innovators. Our team is customer-obsessed and works accountably, boldly, and collaboratively to ensure their success. If we sound like your kind of people, join us!
About the Role:
The Director of Monetization is responsible for ensuring that WEKA's pricing and monetization strategies are executed seamlessly across all routes to market - direct, channel, and strategic partnerships.
This leader will bring analytical depth, commercial acumen, and operational rigor to how WEKA structures, analyzes, and executes pricing decisions. Working closely with Sales, Deal Desk, Finance, Product and Strategy, the Director will enable data-driven decision-making, ensure consistency across the field and partners, and build tools that empower sellers to position and price effectively.
A critical part of this role is supporting partner and channel pricing alignment - ensuring frictionless execution, pricing transparency, and commercial integrity across the ecosystem. The Director will also provide the analytical foundation for complex and strategic deals, creating fact-based rationales and business cases that balance growth, profitability, and market competitiveness.
This is a highly cross-functional role that combines strategic insight with executional excellence - connecting monetization strategy, data, and field enablement into a single, scalable framework.
Key Responsibilities:
* Monetization Enablement & Analytics
* Develop and manage pricing analytics to monitor discounting, deal velocity, and price realization across customer segments and channels.
* Build dashboards and reporting frameworks that give leadership real-time visibility into monetization performance.
* Analyze deal data to identify trends, opportunities, and pricing effectiveness improvements.
* Deliver actionable insights to GTM, Finance, and Strategy teams to guide monetization evolution.
* Deal Desk & Field Support
* Partner closely with Sales leadership and the Deal Desk to evaluate strategic and complex opportunities.
* Create data-driven pricing models and business cases to support deal decisions and executive approvals.
* Develop and maintain tools for sellers - including sizers, ROI calculators, pricing configurators, and other frameworks that make pricing fast, clear, and consistent.
* Drive field enablement initiatives that simplify pricing execution and strengthen commercial discipline.
* Channel & Partner Pricing Alignment
* Support the design and implementation of channel and partner pricing frameworks that ensure fairness, competitiveness, and ease of execution.
* Monitor and analyze partner pricing performance, discount structures, and margin realization.
* Identify and proactively resolve friction points across channel and direct motions.
* Collaborate with Strategy, Finance, and Partner teams to align on pricing governance and escalation processes.
* Cross-Functional Collaboration
* Act as the central coordination point across Strategy, GTM, Finance, and Sales to ensure pricing execution is consistent and data-informed.
* Partner with Business Intelligence and Data teams to ensure pricing data is accurate, integrated, and actionable.
* Support the creation of business cases and models for new pricing motions or strategic initiatives.
* Foster a culture of monetization excellence through visibility, consistency, and analytical discipline
Qualifications:
* 10+ years of experience in monetization, pricing strategy, commercial operations, or GTM analytics within enterprise or SaaS environments.
* Strong analytical and financial modeling skills, with a deep understanding of pricing performance metrics.
* Experience working closely with Sales and Channel organizations to support complex deal structures.
* Proven success building tools and frameworks that simplify pricing execution and improve decision-making.
* Excellent cross-functional collaboration and communication skills, including experience influencing senior executives.
* Proficiency with Google Sheets, SQL, and BI tools (e.g., Tableau, PowerBI, or Looker).
* MBA or advanced quantitative degree preferred.
How We Work: The WEKA Way
* We are Accountable: We take full ownership, always-even when things don't go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
* We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.
* We are Collaborative: True collaboration isn't only about working together. It's about lifting one another up to succeed collectively. We are team-oriented and we communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and the results we achieve. Together, we're unstoppable.
* We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.
USA Residents Only: The hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $185,000 - $225,000. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Flexible Time off (FTO), sick time, leave of absence as per the FMLA and other relevant leave laws.
Concerned you don't meet every qualification? Don't let it stop you from applying!
Studies have shown that traditionally underrepresented groups may be less likely to apply for jobs if they don't meet every qualification specified. WEKA is committed to building a diverse, inclusive, and authentic workplace. If you are excited about this position but are concerned your past work experience doesn't match up perfectly with the job description, we encourage you to apply anyway - you may be just the right candidate for this or other roles at WEKA.
WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Director, People & Culture, Commercial
Redwood City, CA jobs
Who We Are Arcellx is a public, clinical-stage biotechnology company reimagining cell therapy by engineering innovative immunotherapies for patients with cancer and other incurable diseases. We believe that cell therapies are one of the forward pillars of medicine and our mission is to destroy cancer and advance humanity by developing cell therapies that are safer, more effective, and more broadly accessible.
Our team members are made up of talented innovators and dreamers working from our offices in Rockville, Maryland, and Redwood City, California. At Arcellx, we hire exceptional people and create a fun, diverse, supportive, and informal environment that allows everyone to do their best work.
What Matters to Us
Living our core values is essential to maintaining a work environment that is high-performing, inclusive, and collaborative. We look for candidates who demonstrate strong values alignment and bring different backgrounds, viewpoints, and abilities to the team.
Arcellx Core Values
* Start with authenticity: We foster an inclusive environment where each person can bring their authentic self to work.
* Think 'we' before 'me': We prioritize collective success, collaborating and supporting one another to achieve our shared goals.
* Embrace the challenge: We deliver exceptional results by working with shared determination and a commitment to doing what's right.
How You'll Make a Difference
As a Director, People & Culture supporting our Commercial organization, you will play a critical role in shaping and executing people strategy during a pivotal time in our company's growth-our build to commercial launch. You will partner closely with Commercial leaders and People teammates to develop and execute strategies that drive a highly engaged team, ensure organization effectiveness, effective talent development, and a high-performance culture.
The "Fine Print" - What You'll Do
* Serve as a strategic advisor to leaders, providing insights and recommendations on talent planning, team design, performance management, and organizational development.
* Lead workforce planning and support talent acquisition strategies to build a high-performing sales, marketing, and MSL team prepared for successful market entry.
* Support change management initiatives and culture-building efforts as the organization scales to meet the demands of commercialization.
* Champion a high-performance, feedback-oriented, and inclusive culture.
* Develop and implement talent engagement and retention programs tailored to field-based commercial roles in a dynamic, mission-driven cell therapy environment.
* Use data and analytics to monitor organizational health and recommend targeted interventions.
Skills and Experience We Look For
Our ideal candidate has demonstrated strong business and people results in high-growth companies, preferably life sciences, and ideally with exposure to commercial launch or new product introduction. They have a good understanding of field-based commercial organizations, including salesforce dynamics, incentive structures, and regional talent strategies. They have demonstrated ability to influence senior leaders and translate business needs into talent strategies, and experience managing organizational change in fast-paced environments. High emotional intelligence and the ability to build meaningful relationships are essential.
Rewards at Arcellx
Our people are our greatest asset, and supporting their well-being is an essential part of delivering on our mission and impacting the lives of patients. Putting this belief into practice means offering strong compensation and benefits.
The estimated base salary range for this position is $180,000-$245,000 per year. Where a candidate falls within that range is determined by factors such as years of experience and location. Our compensation package also includes an annual bonus based on company goals and an equity (RSU) grant. We do offer relocation assistance for roles if required.
Our market-leading benefits package includes: 100% coverage for medical, dental and vision for team members and dependents, unlimited vacation, a 3-day weekend every month, fully-paid parental leave for up to 6 months, tuition reimbursement, 401k employer contribution and more.
Join us in our quest to reimagine cell therapy and destroy cancer. For more on our technology, culture, and team, go to ****************
#LI-Onsite
Director, Privacy
Irvine, CA jobs
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations.
The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.
Director, Privacy
Normal, IL jobs
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations.
The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.
Director, Privacy
Palo Alto, CA jobs
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations.
The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.
Director, Privacy
Atlanta, GA jobs
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations.
The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.
Director, Privacy
Washington jobs
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations.
The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.
Director, Privacy
Torrance, CA jobs
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations.
The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.
Director of People & Culture | Full-Time | Acrisure Arena
Palm Desert, CA jobs
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Director of People & Culture supports all business operations by managing the organization's HR administration, strategic planning, and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll, and general HR activities for the AHL team and arena.
This role will pay an annual salary of $110,000 to $120,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This job will remain open until December 31st, 2025.
Responsibilities
Overseeing and managing the employee experience lifecycle from onboarding to offboarding.
Driving performance management processes and supporting management in employee development.
Overseeing recruitment strategies to attract, hire and retain top talent.
Leading succession planning and leadership development programs.
Supporting team management by providing HR counsel, mediation, workshops, trainings, and best practices on issues such as non-performing employees and improving and developing employee skills.
Managing and resolving complex employee relations issues and conducting objective investigations when necessary.
Monitoring and updating company wage and salary structures/pay policies.
Processing company payroll, including the administering of all compensation changes including bonuses, commissions, and raises.
Leading organizational development and change management initiatives.
Researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values.
Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention.
Planning and executing company events and meetings that encourage team bonding, culture diffusion and ongoing organizational learning and development.
Serving as an extension of the OVG Corporate People & Culture team, advocating for consistent policies and practices and sharing insights and knowledge.
Leading, managing and developing the People & Culture team to effectively execute HR strategies, drive employee engagement, and foster a positive culture across the organization.
Monitoring federal, state, and local legal requirements and legislation; enforcing and adhering to requirements and training and advising management on needed actions.
Qualifications
The Director of People & Culture must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:
5-7 years of proven experience in a Human Resources management role.
Bachelor's degree in human resources, Business or other related field.
Strong working knowledge in all Microsoft Office Products, with a focus on advanced/ expert level skills in Word and Excel.
SHRM, SPHR or similar certification preferred.
Strong expertise in human resources management, leadership development and employee engagement and retention.
Exhibited strong attention to detail, compassion, and assertiveness.
Demonstrated strong verbal and written communication skills (grammar/ spelling).
Ability to partner effectively with executives, department heads and teams to drive alignment and communication.
Ability to successfully self-manage and work autonomously.
Passion for achieving team goals and supporting other individuals and groups.
Proven ability to lead and inspire teams, driving a position organizational culture.
Strong working knowledge of California labor law and best practices.
Working Conditions:
Intermittent Travel (
Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyDirector of People & Culture | Full-Time | Acrisure Arena
Palm Desert, CA jobs
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Director of People & Culture supports all business operations by managing the organization's HR administration, strategic planning, and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll, and general HR activities for the AHL team and arena.
This role will pay an annual salary of $110,000 to $120,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This job will remain open until December 31st, 2025.
About the Venue
America's hottest music festival destination finally has the world-class arena it deserves. Now open, Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley.
Responsibilities
Overseeing and managing the employee experience lifecycle from onboarding to offboarding.
Driving performance management processes and supporting management in employee development.
Overseeing recruitment strategies to attract, hire and retain top talent.
Leading succession planning and leadership development programs.
Supporting team management by providing HR counsel, mediation, workshops, trainings, and best practices on issues such as non-performing employees and improving and developing employee skills.
Managing and resolving complex employee relations issues and conducting objective investigations when necessary.
Monitoring and updating company wage and salary structures/pay policies.
Processing company payroll, including the administering of all compensation changes including bonuses, commissions, and raises.
Leading organizational development and change management initiatives.
Researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values.
Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention.
Planning and executing company events and meetings that encourage team bonding, culture diffusion and ongoing organizational learning and development.
Serving as an extension of the OVG Corporate People & Culture team, advocating for consistent policies and practices and sharing insights and knowledge.
Leading, managing and developing the People & Culture team to effectively execute HR strategies, drive employee engagement, and foster a positive culture across the organization.
Monitoring federal, state, and local legal requirements and legislation; enforcing and adhering to requirements and training and advising management on needed actions.
Qualifications
The Director of People & Culture must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:
5-7 years of proven experience in a Human Resources management role.
Bachelor's degree in human resources, Business or other related field.
Strong working knowledge in all Microsoft Office Products, with a focus on advanced/ expert level skills in Word and Excel.
SHRM, SPHR or similar certification preferred.
Strong expertise in human resources management, leadership development and employee engagement and retention.
Exhibited strong attention to detail, compassion, and assertiveness.
Demonstrated strong verbal and written communication skills (grammar/ spelling).
Ability to partner effectively with executives, department heads and teams to drive alignment and communication.
Ability to successfully self-manage and work autonomously.
Passion for achieving team goals and supporting other individuals and groups.
Proven ability to lead and inspire teams, driving a position organizational culture.
Strong working knowledge of California labor law and best practices.
Working Conditions:
Intermittent Travel (
Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyDirector, Event Technology II, Hotel Services - Denver
Denver, CO jobs
The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues.
Key Job Responsibilities
Financial Management and Reporting
* Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
* Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
* Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
* Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
* See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
* Participate in business review presentations as needed, in collaboration with regional management.
* Review and manage location P & L and develops action plans to address deficiencies/grow the business
* Confirms venue partners process all payments to Encore in a timely basis.
Operations Management
* Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed.
* Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance with brand standards.
* Anticipate equipment challenges and changes in a timely and professional manner.
* Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
* See the Big Picture by efficiently sharing labor and equipment within the local market.
* Attend all operational venue meetings such as daily stand-up meetings with venue operations staff.
Sales Management
* Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
* Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
* Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
* Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
* Collaborate with vendors and other departments/divisions of the company to capture and service events.
* Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
* Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
* Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
* Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
* Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Customer Service
* Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
* Position will have oversight to personnel to assist with event execution.
* Exceed the expectations and needs of internal and external customers.
* Meet with guests on site to confirm that their needs are met, and the equipment setup is accurate and working properly.
* Monitor small to medium size events and check in on customers throughout the day.
* Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image.
Technical Ability
* Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner.
* Effectively utilizes applicable company computer systems.
* Act as on-site technical expert as needed for events.
* Assist on the floor with operations as needed.
People Development
* Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
* Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
* Manage the human resources activities including selection, performance management, and learning.
* Provide focused and continued coaching to develop the skills of team members.
* Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems.
* Recommend team members for training opportunities, as needed.
Job Qualifications
* Bachelor's degree is preferred or equivalent experience.
* 3+ years of audio-visual experience.
* 2+ years of operations/supervisory experience.
* 3+ years of customer service or hospitality experience is preferred.
* Sales experience is a plus.
* Working knowledge of audio-visual equipment in a live show environment.
* Proficiency with the use of computer hardware.
* Proficiency with computer software and programs, including the Internet and Microsoft Office.
* Effective leadership abilities and customer satisfaction focus.
* A valid driver's license is required for team members who may operate Company vehicles.
Competencies
Deliver World Class Service
* Hospitality
Do The Right Thing
* Courage
Drive Results
* Optimizes & Aligns Work
See The Big Picture
* Strategic Mindset
Value People
* Organizational Savvy
* Values Diversity
* Develops Talent
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
General Physical Activities
* Sitting: 2-3 hours per day
* Standing: 4-5 hours per day
* Walking: 4-5 hours per day
* Stooping: 2-3 hours per day
* Crawling: 2-3 hours per day
* Kneeling: 2-3 hours per day
* Bending: 2-3 hours per day
* Reaching (above your head): 2-3 hours per day
* Climbing: 0-1 hour per day
* Grasping: 4-5 hours per day
Lifting Requirements
* 0 - 15 lbs*: Frequently
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs: Occasionally
* Over 100 lbs: Occasionally
Carrying Requirements
* 0 - 15 lbs*: Frequently
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs: Occasionally
* Over 100 lbs: Occasionally
Auditory/Visual Requirements
* Close Vision: Continuously
* Distance Vision: Continuously
* Color Vision: Frequently
* Peripheral Vision: Occasionally
* Depth Perception: Frequently
* Hearing: Continuously
Pushing/Pulling Requirements
* 0 - 15 lbs*: Frequently
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs*: Occasionally
* Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#INDOPER
Director, Event Technology II, Hotel Services - Denver
Denver, CO jobs
The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues.
Key Job Responsibilities
Financial Management and Reporting
- Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
- Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
- Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
- Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
- See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
- Participate in business review presentations as needed, in collaboration with regional management.
- Review and manage location P & L and develops action plans to address deficiencies/grow the business
- Confirms venue partners process all payments to Encore in a timely basis.
Operations Management
- Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed.
- Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance with brand standards.
- Anticipate equipment challenges and changes in a timely and professional manner.
- Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
- See the Big Picture by efficiently sharing labor and equipment within the local market.
- Attend all operational venue meetings such as daily stand-up meetings with venue operations staff.
Sales Management
- Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
- Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Collaborate with vendors and other departments/divisions of the company to capture and service events.
- Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
- Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
- Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Customer Service
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
- Position will have oversight to personnel to assist with event execution.
- Exceed the expectations and needs of internal and external customers.
- Meet with guests on site to confirm that their needs are met, and the equipment setup is accurate and working properly.
- Monitor small to medium size events and check in on customers throughout the day.
- Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image.
Technical Ability
- Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner.
- Effectively utilizes applicable company computer systems.
- Act as on-site technical expert as needed for events.
- Assist on the floor with operations as needed.
People Development
- Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
- Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
- Manage the human resources activities including selection, performance management, and learning.
- Provide focused and continued coaching to develop the skills of team members.
- Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems.
- Recommend team members for training opportunities, as needed.
Job Qualifications
- Bachelor's degree is preferred or equivalent experience.
- 3+ years of audio-visual experience.
- 2+ years of operations/supervisory experience.
- 3+ years of customer service or hospitality experience is preferred.
- Sales experience is a plus.
- Working knowledge of audio-visual equipment in a live show environment.
- Proficiency with the use of computer hardware.
- Proficiency with computer software and programs, including the Internet and Microsoft Office.
- Effective leadership abilities and customer satisfaction focus.
- A valid driver's license is required for team members who may operate Company vehicles.
Competencies
Deliver World Class Service
- Hospitality
Do The Right Thing
- Courage
Drive Results
- Optimizes & Aligns Work
See The Big Picture
- Strategic Mindset
Value People
- Organizational Savvy
- Values Diversity
- Develops Talent
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
General Physical Activities
- Sitting: 2-3 hours per day
- Standing: 4-5 hours per day
- Walking: 4-5 hours per day
- Stooping: 2-3 hours per day
- Crawling: 2-3 hours per day
- Kneeling: 2-3 hours per day
- Bending: 2-3 hours per day
- Reaching (above your head): 2-3 hours per day
- Climbing: 0-1 hour per day
- Grasping: 4-5 hours per day
Lifting Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Auditory/Visual Requirements
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Occasionally
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
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Salary Pay Range: $68,456.00 - $75,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.