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Online product manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Davide , Ph.D. Bolchini Ph.D.,
Matthew Lopresti
Below we've compiled a list of the most critical online product manager skills. We ranked the top skills for online product managers based on the percentage of resumes they appeared on. For example, 25.4% of online product manager resumes contained product management as a skill. Continue reading to find out what skills an online product manager needs to be successful in the workplace.

15 online product manager skills for your resume and career

1. Product Management

Product management is a part of an organization's function that deals with product development, planning, pricing, forecasting, launching, and marketing the product.

Here's how online product managers use product management:
  • Provided technical support [including client site visits] with the Product Management team.
  • Mentored new employees in both Dell processes and general product management practices to reduce new employee ramp-up time.

2. User Experience

Here's how online product managers use user experience:
  • Launched a new online banking registration page that improved the end user experience and made the process the same all devices.
  • Collaborate with User Experience lead to design rich product experiences.

3. Customer Feedback

Customer feedback is the information, insight provided by a customer orally, in writing, or online form about their experiences with a company's product or services. Customer feedback is aimed to convey certain facts that the customers face when using the manufacturer's products, and in turn help the product, customer, and marketing teams understand where there is room for improvement. It may be positive, negative, or neutral, but it is very important for the growth of a business.

Here's how online product managers use customer feedback:
  • Reviewed customer feedback and resolved any product related issues in a timely manner.
  • Developed enhancements for future product releases that reflect experience gained from external market activities, customer feedback and competitive market research.

4. Product Backlog

A product backlog is a type of list wherein the primary purpose is to prioritize goods and services for an industry or company to create and perform strategic development plans. Typically, the highest priority is listed on the top, while the least importance is located at the document's bottom. The team designated for the particular activity needs to ensure that all the products arrive at the receiver to prevent backlogs or delay for the project's release.

Here's how online product managers use product backlog:
  • Managed team relationship, identified and resolved impediments tracked progress and worked with product owners to groom the product backlog.
  • Map Technology architecture to Business needs and create detailed product backlog for technical implementation.

5. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how online product managers use product development:
  • Work in collaborative, team-based environment while managing risk/keeping confidentiality on research/product development projects.
  • Conducted feasibility studies and managed product development from concept to launch.

6. Digital Marketing

Here's how online product managers use digital marketing:
  • Promoted the brands through partnerships and digital marketing activities.
  • Facilitated and developed materials and strategies for public relations, media placement, digital marketing, social media and consumer education.

7. Product Roadmap

Here's how online product managers use product roadmap:
  • Owned all business requirements documents, as well as the product roadmap, including prioritization and sequencing of enhancements and functionality.
  • Owned product roadmap, business cases, requirements, user stories, and saw projects from concept to launch.

8. Market Analysis

Here's how online product managers use market analysis:
  • Participated in strategy & planning sessions on market analysis, testing, pilots, & risk contingencies.
  • Managed product requirements definition, market analysis, field test process and product introduction for operating systems and distributed database software.

9. Product Demos

Here's how online product managers use product demos:
  • Scripted compelling product demos and developed product websites.

10. Strategic Direction

Here's how online product managers use strategic direction:
  • Determined sales goals, created strategic direction and oversaw planning and tactical implementation.
  • Monitor overall sales/distribution and provide strategic direction for achieving the business plan.

11. Business Cases

Business cases are documents, verbal agreements, or presentations that explain the purpose of creating a task or project. The idea is to see that whenever any resource such as money or effort is spent, immense value or satisfaction is derived. A typical example is a software upgrade whose business case captures the results of streamlined performance, better value for money, improved customer experience, and time optimization among other benefits.

Here's how online product managers use business cases:
  • Launched 5 new product categories & multiple variations, delivering 120% of the initial business case.
  • Researched, identified, and presented business cases for potential new product concepts.

12. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how online product managers use market research:
  • Market Research Analyst, Defense/Aerospace Division Researched and published competitive analyses and strategic plans.
  • Evaluated multiple product features through qualitative/quantitative market research with an outside consulting agency to determine the top product attributes and positioning.

13. Product Life Cycle

Product lifecycle is an important concept in marketing that describes the process, phases, and stages that a product goes through from its initial stage to its end, or is withdrawn from the market and is no longer sold.

Here's how online product managers use product life cycle:
  • Managed product life cycle of new websites and landing pages from initial project scope to site launch.
  • Drive and manage the entire product life cycle from conception and planning to product launch.

14. B Testing

Here's how online product managers use b testing:
  • Educated stakeholders regarding benefits of strategic design decisions via A/B testing to drive Mobile and Web product optimization.
  • Produced several new product enhancements through well-defined sprints and A/B testing methodologies.

15. Mobile Banking

Here's how online product managers use mobile banking:
  • Manage and drive electronic banking initiatives, including online banking and mobile banking products, to strengthen user experience and loyalty.
  • Managed monthly maintenance release process for all online and mobile banking requests, for 6 affiliate banks.
top-skills

What skills help Online Product Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on online product manager resumes?

Davide , Ph.D. Bolchini Ph.D.Davide , Ph.D. Bolchini Ph.D. LinkedIn profile

Professor and Chair, Director, Human-Computer Interaction Program, Indiana University

In my experience, our most successful MS HCI graduates (https://soic.iupui.edu/hcc/graduate/hci/masters/) take the time to put together a compelling online portfolio that showcases their project experience and skill set in action, as applied to specific research opportunities they had with faculty or projects they worked on during their UX internships in the industry. The personal brand of UX junior professional can be greatly enriched when the portfolio includes not only what the student has done, but why and what was the design rationale behind the process and the results, what was the larger context and goal of the project (especially in large collaborative projects), and what was the specific role and contribution of the student. The discussion about the portfolio of a candidate has become a key ingredient of the interview for UX jobs, besides other important activities such as UX design exercises or remote assignments.

What online product manager skills would you recommend for someone trying to advance their career?

Matthew LoprestiMatthew Lopresti LinkedIn profile

Associate professor of Philosophy and humanities, Hawaii Pacific University

Captains of industry are often asked about the traits they look for in new hires. Critical thinking is always a must, as well as excellent written and oral communication skills.

These are the core competencies of the discipline of philosophy. Top-notch communication abilities begin with a depth of ability to understand nuanced, complex details, and then turn around and clearly communicate these complex ideas in easily digestible bits of information. It is no coincidence that students who graduate with philosophy degrees repeatedly dominate graduate and law-school entrance exams like the GRE and LSAT; they are often the sharpest thinkers with the quickest minds

What technical skills for an online product manager stand out to employers?

Patrick LindsayPatrick Lindsay LinkedIn profile

Assistant Lecturer, Miami University

Most all employers expect full competency in creatively using technology for communications. By that I don't mean mobile devices or social media usgae. I mean a widespread working knowledge of technology tools (apps, software, etc). Employers are seeking those candidates who can convey thoughts, ideas, responses in a multi-faceted way. Basic competency in written correspondence is no longer enough. Employers want to see daily business communication not only contain demonstration of good writing (grammar, syntax, formatting) but also being able to create embedded images, video, and relevant web links to better communicate. And not just for a big fancy client presentation, but consistently in regular communication. Further, they want words supported by data; support words with numerical evidence. As such, advanced excel skills and real experience in data sources and extraction stand out to employers.

Similarly, they expect professional virtual audio-visual communication. It is not enough to just be on the Zoom call. The expectation is to be prepared, to be engaged, to be aware of the audio and video angles and backgrounds. To demonstrate active listening as well as enthusiastic, energetic, even animated talking. Body language and facial expression are even more enhanced in virtual communications.

If there was a positive outcome from being thrust into an academic world that was all virtual, it was the need to learn new technical skills, not only for classwork, but also for social interaction. This will not only be appreciated by employers, but for many, expected.

List of online product manager skills to add to your resume

Online product manager skills

The most important skills for an online product manager resume and required skills for an online product manager to have include:

  • Product Management
  • User Experience
  • Customer Feedback
  • Product Backlog
  • Product Development
  • Digital Marketing
  • Product Roadmap
  • Market Analysis
  • Product Demos
  • Strategic Direction
  • Business Cases
  • Market Research
  • Product Life Cycle
  • B Testing
  • Mobile Banking
  • Product Offerings
  • Apple
  • Content Management System
  • Competitive Analysis
  • UAT
  • Facebook
  • HTML
  • Photoshop
  • ROI
  • A/B
  • Vendor Relationships
  • Business Development
  • QA
  • Product Line
  • Customer Communications
  • User Acceptance
  • POS
  • Functional Specifications
  • Site Traffic

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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