Onshore Outsourcing jobs

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the New England area with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory. What you get to do in this role: The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory. Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan Partner with the marketing team to initiate marketing plans to increase growth Qualify prospects and develop new sales opportunities and ongoing revenue streams Arrange and conduct initial product demonstrations and presentations Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry Experience achieving sales targets Ability to work in a matrixed support organization using multiple virtual specialists Executive-level relationship management experience Ability to provide transparency to sales process with excellent CRM hygiene Travel: 20-40%, and in some cases up to 50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Internship Program Overview At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer 12-week internship opportunities all over the world across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team building activities. Additionally, interns will have access to online learnings and dedicated Summer Coach to further grow their careers with us If you want to make work, work better, we want you. What you will do You'll join our Service Offering team within Product Strategy and Service Portfolio-a group focused on helping customers get value from ServiceNow faster through service offerings our sales teams can confidently sell. As a Service Offering Automation Intern, you'll build AI-powered solutions that transform how our sales teams work. Using ServiceNow's AI Platform, you'll build Now Assist AI Skills (specialized capabilities that understand and act on specific tasks) and AI Agents (autonomous assistants that can reason, make decisions, and take action across workflows). Your work will help sales teams: Spot service opportunities and match them to the right offerings Scope engagements faster and more accurately Position solutions more effectively to customers Generate proposal documentation in a fraction of the time Why this matters: AI Agents and associated skills are among the most in-demand capabilities in enterprise tech right now. You'll gain hands-on experience building them on a platform used by 85% of the Fortune 500-real skills you can take anywhere. Qualifications What we're looking for and who you are: Currently enrolled at an accredited university pursuing a degree in Computer Science, Engineering, or a similar field relevant to the role. On track to graduate between May and June of 2027. Passion for and hands-on experience with AI tools, with experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Tech-savvy with strong organizational and communication skills with an ability to think big and deliver projects from conception through completion. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. A “let's get it done” attitude with ability to effectively collaborate in a matrix organization and build meaningful relationships with internal stakeholders such as sales, delivery excellence, AI Center of Excellence, automatous automation teams, deal desk and business operations. Previous work and internship experience are a plus. *This role is not eligible for employment-based sponsorship *This role is not eligible for relocation About ServiceNow ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over ~6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies. Learn more on Life at Now Blog Blog and hear from our employees about their experiences working at ServiceNow. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our pre-sales core Solution Consultant team, you will have the opportunity to join our industry's best and brightest talent supporting some of our top Retail and Hospitality customers in the US. We are a tight-knit team of innovative leaders who are hungry, humble and see our customer's biggest challenges as their greatest opportunities. You will be responsible for spearheading the technical sale to drive revenue across all ServiceNow solutions by leading and partnering across a broad regional team that includes Sales, Solution Specialists, Business Value Consultants, Enterprise Architecture, Product Management, Customer Success, Partners and our Leadership Team. What you get to do in this role: A core Advisory Solution Consultant is someone who can go wide and deep on the ServiceNow platform and be a technical-minded thought leader during the sales cycle. You will be accountable for developing, positioning and presenting industry-specific solutions and articulating how customers will realize the value of those solutions to achieve their goals, as well as our sales goals, within your business. Some of the Key Activities to be successful in this role include: · Support sales as a technical and domain expert of a client-facing sales team · Own the Technical Strategy for accounts in your territory · Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs · Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues · Provide feedback to product management about product enhancements that can address customer needs and guide additional value · Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team · Stay current on competitive analysis and market differentiation · Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: · 7+ years of pre-sales solution consulting or sales engineering experience or equivalent · Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry · Proficiency with the ServiceNow platform or technical expertise with cloud software solutions · Experience working collaboratively with product management, product marketing, partners, and professional services · Territory management skills, including pipeline building and working with a Sales counterpart to promote execution excellence · Ability to actively listen to customer requirements and map the appropriate solution to address the customer's business issue · Eagerness and willingness to continuously learn · Experience in the Retail and Hospitality industry a plus · Solution Consulting certifications in Demo2Win, Inspire2Win, Toastmasters a plus · Must live in the general Southwest region of the US with a strong preference for Las Vegas or Phoenix · Travel as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We believe that diversity, inclusion, and belonging are essential to who we are, how we'll grow, and how we'll innovate. We remain hungry and humble. We have high expectations, and a career at ServiceNow means challenging yourself to always be better. We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. ServiceNow is seeking a talented, highly motivated, team player to serve as Director, Corporate Counsel, lead a two-person team and support the continued growth of ServiceNow globally. This is a great opportunity to work on corporate legal issues in an exciting, fast-paced environment. This is a full-time position, reporting into the VP of Corporate and M&A Legal. Responsibilities Advise on public company and corporate securities law matters and related compliance, including SEC reporting, NYSE compliance and public disclosures Draft and review SEC filings, including 10-Ks, 10-Qs, proxy statements, 8-Ks and Section 16 reports to ensure compliance with applicable rules and regulations Coordinate review of earnings, press releases, presentations, scripts as well as internal and external communications Support public company compliance efforts, including the development and implementation of training initiatives Monitor and advise on potential impact of new and proposed securities laws and regulations, NYSE rule changes, proxy advisor guidance and developments and trends in corporate governance Assist with corporate governance matters, including board, committee and shareholder matters, and with maintenance of related policies and charters Assist on executive and director compensation matters, including providing advice and counsel on matters relating to plan documentation and related securities matters Support active shareholder engagement program Advise on disclosure and other issues related to corporate sustainability initiatives and programs Support corporate transactions, including securities offerings, financings, investments, acquisitions and divestitures and other strategic transactions Be a trusted and pragmatic business partner, responding in a timely and productive manner to requests from internal customers Qualifications Law degree from U.S. accredited law school and active membership in at least one U.S. State bar 10+ years of relevant legal experience, with in-house experience preferred Proven management skills Broad experience in U.S. corporate and securities law matters, including SEC reporting, NYSE compliance and state law corporate matters Proficient drafting and legal technical skills, with an emphasis on precision and a keen attention to detail Exceptional critical thinker with strong business acumen and judgment; must be able to work independently, manage multiple priorities and pivot between responsibilities Excellent interpersonal skills with high initiative, flexibility, and ability to collaborate cross functionally Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing. Comfortable in business and technical discussions Self-starter who thrives and can multitask in fast-paced and often ambiguous environments For positions in this location, we offer a base pay of $194,300 - $340,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team The Expert Services team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Expert Services team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Technical Consultant, Security Operation Workflow is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow Security Operations products based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: Be the technical expert in how to best support Security Operations by configuring Security Operation Service Delivery using ServiceNow best practices focused on configuration vs. customization Support the engagements efforts for Security Operation specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Advise customers in their efforts to take advantage of the ServiceNow Security Operation Solution's standard capabilities in their efforts to improve their Security Operation processes Lead customer design workshops focused on ServiceNow Platform and Security Operation Solution technology Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes Develop required integration components (SSO, LDAP, etc.) with multiple systems Develop required portal components Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution Juggle multiple and complex projects/initiatives Promoting continuous improvement practices for delivery/engagement materials Supporting specific sales activities when required · Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request · Up to 50% travel annually, driven by customer needs and internal meetings Qualifications To be successful in this role you have: A current ServiceNow Certified System Administrator (CSA) certification. We preferer Candidates who have relevant Solution-Specific Certified Implementation Specialist designations (e.g., CIS-SIR, e.g. CIS-VR, CIS-CSM, etc.) or any ServiceNow Implementation certification. At least 2 years of configuration/development experience for complex, highly-capable, technologies - inclusive of integrations and portals Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an Security Operation environment, while providing thought leadership to Security Operation sponsors/stakeholders in solving business process and/or technical problems Experience with Web Technologies (JSON, HTML, JavaScript, Web Services, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity Proven team player and team builder Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Partner Manager for the Region (Capgemini) will be responsible for leading and scaling a strategic GSI alliance. This critical, high-visibility role requires a seasoned leader to own the joint Go-to-Market (GTM) strategy, drive revenue, ensure field sales alignment, and manage the overall health and success of the partnership in the Americas region. This role requires a blend of strategic planning, deep partner relationship management, and hands-on operational execution to convert alliance initiatives into measurable revenue and pipeline growth. Key Responsibilities 1. Strategic Alliance Management & Planning Joint GTM Ownership: Develop and execute the comprehensive joint GTM strategy for the assigned GSI partner(s) across the Americas, ensuring alignment with both company and partner business objectives. Business Planning: Own the annual and quarterly joint business planning process (JBP), including setting shared revenue targets, developing pipeline forecasts, and securing executive sign-off from both organizations. Solution Development: Work with partner practice leaders and internal product/solution teams to co-develop, package, co-sell and bring to market new, high-value industry solutions built on our platform. 2. Sales and Revenue Execution Pipeline Generation: Drive collaborative pipeline generation efforts, focusing on "hunting" new joint accounts, improving early deal qualification, and increasing the number of co-sold opportunities. Field Engagement: Establish and manage formal operating cadences (e.g., QBRs, weekly pipeline reviews) with regional partner sales leaders and direct sales teams to ensure effective handoffs, territory mapping, and account planning. Deal Acceleration: Directly support the largest and most strategic joint deals, acting as the partnership expert to navigate complex sales cycles, negotiation, legal, and deal desk processes. MSP Management: Drive success within any Managed Service Provider (MSP) programs, ensuring early deal registration, renewal management, and adherence to operational standards. 3. Enablement and Readiness Executive Sponsorship: Cultivate strong, trusted relationships with key partner executives (e.g., VPs, Presidents of Americas Sales, Practice Leads) to secure top-down support, resolve escalations, and unlock new opportunities. Sales Enablement: Lead enablement sessions for both the GSI's sales force and internal regional teams, ensuring they can effectively articulate the joint value proposition, target accounts, and qualify opportunities. Cross-Functional Alignment: Act as the internal champion and primary point of contact for the GSI, orchestrating resources across Marketing, Product, Engineering, and Global Alliances teams to ensure regional needs are met. 4. Operational Excellence and Accountability KPI Tracking: Be accountable for key performance indicators (KPIs) including partner-influenced revenue, co-sell pipeline, certifications and accreditations achieved, and new solution launches. Process Improvement: Drive continuous improvement in joint selling processes (e.g., deal registration, handoffs, qualification) to increase efficiency and maintain a high standard of partner engagement. Qualifications To be successful in this role you have Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Experience: 10+ years of experience in Partner Sales, Alliances, Channel Management, or Business Development within the enterprise software (SaaS) or cloud industry. GSI Expertise: Proven track record of successfully managing and driving revenue through Tier 1 Global Systems Integrators (GSIs), specifically within the Americas region. Executive Presence: Exceptional ability to build rapport, influence, and negotiate with senior executive leadership (VP/President level) both internally and externally. Sales Acumen: Strong commercial orientation with demonstrated success in consultative selling, forecasting, and closing large, complex deals. Travel: Ability to travel approximately [20-30]% across the Americas region for partner meetings, QBRs, and executive engagements. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you will do: We are seeking a strategic and visionary Lead Solution Architect (LSA) to serve as a trusted advisor, guiding our clients and internal teams through complex technical transformations. The LSA will own the long-term architectural vision and adoption strategy, bridging the gap between pre-sales and post-sales to ensure seamless solution delivery and measurable business impact. Key Responsibilities: · Act as a trusted advisor to executive stakeholders, building confidence and aligning technical vision with business objectives. · Leverage deep industry knowledge to tailor innovative technical strategies and solution recommendations that address client-specific challenges. · Bridge pre-sales and post-sales activities by tailoring architectures, leading proof of concepts (POCs), demos, and defining architectural roadmaps that ensure successful solution adoption and value realization. · Deploy extensive platform and cross-workflow expertise to drive company-wide digital transformations. · Help customers harness AI and platform capabilities to achieve measurable business outcomes. · Translate complex business goals into actionable, scalable technical architectures with clearly defined ROI. · Lead high-level discussions with C-level executives to align architectural decisions with broader transformation strategies. · Collaborate with AI Solution Architects to support design, architecture, and POC development focused on enhancing the Account Executive (AE) experience, including skills and workflow optimization. What Sets This Role Apart: Unlike traditional Solution Consultants who focus primarily on pre-sales demos and solution validation, the Lead Solution Architect owns the long-term architecture and adoption strategy, ensuring end-to-end solution ownership and sustained client success. Qualifications To be successful in this role you have: · 8+ years of experience in enterprise solution architecture, technical consulting, or pre/post-sales engineering roles. · Proven track record of designing and implementing complex enterprise-grade solutions, preferably in cloud, SaaS, or AI-driven platforms. · Experience engaging with executive-level stakeholders, including C-suite, on technology strategy and transformation initiatives. · Industry-specific experience in verticals such as TMT, Banking, Retail, Transportation, Energy, and/or Health Insurance · Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, etc.). · Familiarity with enterprise AI platforms or low-code/no-code solutions. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team Overview The Decision Support team helps ServiceNow leaders make faster, smarter, and more confident go-to-market decisions. We combine structured insight delivery with hands-on decision support to ensure executives have the right information, at the right time, in a format that drives action. Our team operates at the intersection of data, analysis, and strategy: Insight Cadence & Alignment: We define and manage the rhythm of recurring insights, ensuring cross-functional alignment, clarity, and visibility into performance, trends, and key business decisions Decision Support: We partner with senior leaders to frame high-impact problems, perform deep-dive analyses, model tradeoffs, and provide decision-ready recommendations that drive measurable outcomes By connecting data to action, our team ensures the organization operates with speed, alignment, and confidence. As a Decision Support Leader , you'll act as a trusted advisor and internal consultant, owning complex, cross-functional analyses from framing to executive recommendation. You'll balance hands-on analytical rigor with executive-level influence - operating as both the architect and the builder of decision-ready insights. What You'll Do Shape High-Impact Decisions Lead the full lifecycle of decision analysis: define the problem, structure the approach, model scenarios, and distill implications Synthesize quantitative and qualitative inputs into clear recommendations that help executives act with confidence Translate ambiguity into clarity by grounding decisions in data, logic, and tradeoff transparency Deliver Analytical and Strategic Depth Build advanced models, perform sensitivity analyses, and validate outcomes to ensure recommendations are defensible and actionable Partner with analysts to scale your impact while remaining hands-on when stakes are high or timelines are short Develop and maintain frameworks for recurring GTM decisions such as productivity, headcount deployment, renewal metrics, and market prioritization Influence Without Authority Partner across Sales Ops, Finance, Marketing, DT, and HR to align assumptions, reconcile data differences, and ensure decisions are grounded in operational reality Build trust as a thought partner to senior leaders who rely on your perspective for judgment, not just numbers Drive alignment and action across stakeholders through clear, evidence-backed storytelling and presentation Elevate Decision Quality Across GTM Establish repeatable processes, tools, and templates that improve the speed and quality of decision-making Mentor analysts and peers, sharing frameworks and methodologies that raise the analytical bar Continuously refine how data, insight, and execution connect - ensuring decisions translate to measurable impact What Success Looks Like Executives consistently seek your input before making high-stakes GTM decisions. Decision briefs and models clearly articulate “what we know,” “what it means,” and “what we should do” You're recognized for combining rigorous analysis with sound judgment and pragmatic recommendations Your work accelerates alignment, reduces rework, and helps the business move faster with conviction Qualifications What You Bring Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry 10-15 years of experience in GTM strategy, commercial analytics, corporate strategy, or management consulting within a high-growth enterprise or SaaS environment. Proven ability to independently lead end-to-end analyses - from problem definition to executive-ready delivery Advanced modeling and analytical capabilities (Excel, SQL, Tableau/Power BI, or equivalent). Strong executive presentation (powerpoint) and communication skills; adept at simplifying complexity and influencing senior stakeholders Deep understanding of GTM motions across Sales, Customer Success, and Channel ecosystems. High ownership mindset; thrives amid ambiguity and shifting priorities Bachelor's degree required; MBA or advanced degree preferred Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. A company culture that breeds and supports success at every level, putting our employees first! Ideally, candidates will live in or near their territory and are familiar with the local business climate. About the Team: UKG's Public Sector Sales vertical is seeking a SMB New Logo Account Executive. The Public Sector vertical is full of talented, collaborative team members that work closely to align customer and prospect goals with our amazing products. This person will be tasked with maximizing sales revenue and exceeding annual profitability goals for UKG's Public Sector SMB Sales team. **About the Role:** This Account Executive will be focused on selling into named public sector city and county accounts with a hunter focus on net new logos seeking to transform their HR, Benefits, Payroll, Time and Scheduling processes using UKG HCM SaaS deployments. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solutions to meet their business objectives. **Primary Responsibilities:** - Consistently exceed sales quotas - Must have proven success selling HRMS/Payroll solutions to complex organizations - Must have worked primarily as a New Logo Rep (Hunter) and consistently exceeded sales quotas. Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer challenges and help them achieve stated business outcomes. - Present HCM products and services to final decision makers and end users within an assigned territory. - Identify sales opportunities and develop sales and marketing proposals for customers on HCM, Payroll solutions and services aligned with the prospective customer's needs. - Maintain a strong knowledge of HCM/SaaS Industry, competitors and analysts. - Excellent written and verbal communication, and presentation skills - Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users - Present HCM products and services to final decision makers and end users within an assigned territory - Incredibly organized - Experience with a diversity of prospecting strategies **About You:** **Basic Qualifications:** - Minimum of 3-5 years of proven success selling HCM/Payroll solutions with some experience selling to local governments **Preferred Qualifications:** - Organized and detail oriented. - State and Local Sales Experience - Excellent negotiation, written and verbal communication skills. - Strong problem-solving skills. - Strong work ethic while operating with a high-level of integrity, honesty and commitment to self and everyone else. - BA/BS or equivalent. - Candidates will live in or near their territory and are familiar with the public sector business climate for local government cities and counties in the East Coast Market. **Travel:** - Up to 25% **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $85,000.00 to $90,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. As a Lead Data Scientist in the Customer Value Advisory organization, you'll be the primary driver of our data initiatives, ensuring that UKG remains at the forefront of analytics innovation in WFM and HCM. In this role, you will: - Design and build data pipelines and predictive models using Python, SQL (BigQuery), and the latest AI models with Google Cloud Platform. - Engineer new data sources by collaborating cross-functionally to identify, ingest, and unify multiple datasets, unlocking advanced analytics and deep customer insights. - Create and refine machine learning and AI models that power real-world applications such as customer churn prediction, ROI modeling, and market benchmarking. - Lead projects end-to-end by defining objectives, managing timelines, and delivering robust solutions that demonstrate tangible value for our customers and internal stakeholders. - Mentor and guide other data scientists, sharing best practices in coding, model development, and stakeholder engagement. - Collaborate and consult with Value Consultants, Sales Engineers, and other Go-to-Market teams to ensure our data products accurately showcase the business value of UKG's offerings. - Provide expert support for strategic and ad hoc deal requests, including high-visibility presentations and direct or indirect customer-facing engagements. Technical & Business Balance: Comfortable building technical solutions (writing code, querying databases) and interpreting the results for a business audience. You can think through the technical details while keeping in mind the bigger picture and business value. _*This is a remote position however, the candidate must live within 75 miles of our Lowell, MA, headquarters_ About You **Basic Qualifications** - Undergraduate degree in a technical or quantitative field (e.g., Engineering, Computer Science, Mathematics, Physics) or equivalent experience. - 5+ years proven experience in data engineering, data science, or a related discipline, with a track record of building, deploying, and maintaining analytical pipelines and predictive models. - 3+ years proven Proficiency in SQL and Python for data manipulation, transformation, modeling. **Preferred Qualifications** - Experience with cloud platforms such as Google Cloud Platform (GCP) (or AWS, Azure, etc.) for data warehousing, model deployment, or analytics at scale. - Familiarity with advanced AI/ML concepts, including NLP or generative AI. - Exposure to real-world data projects (SaaS, HR, or workforce management environments is a plus). - Leadership or mentorship background, guiding junior data scientists on project deliverables and professional development. - Strong communication skills for explaining technical concepts and analytical insights to both business and technical stakeholders. - Passion for WFM/HCM and a desire to leverage data science to drive measurable business outcomes. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************. The pay range for this position is $126,300 to $181,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

ACI Speedpay is a leading bill payment platform serving thousands of billers across industries-from utilities and government to education and healthcare. As SVP, Strategy & Executive Operations, you will be the strategic architect behind our next chapter of growth. This role blends enterprise strategy, ecosystem partnerships, innovation leadership, pricing strategy, and executive orchestration to ensure Speedpay stays ahead of market shifts and delivers unmatched value to our clients and partners. Key Responsibilities Strategy & Growth Leadership Define and evolve ACI Speedpay's multi-year strategy in alignment with market trends, customer needs, and corporate objectives. Lead strategic planning cycles, including market analysis, competitive intelligence, and growth scenario modeling. Identify and evaluate biller-specific M&A opportunities that enhance Speedpay's capabilities, vertical depth, or geographic reach. Partner with HR, Finance, Product, and Sales to align strategic priorities with execution roadmaps. Ecosystem Partnerships Own and expand Speedpay's partnership strategy across three pillars: Distribution Partnerships: Drive reach through channel alliances, resellers, and embedded finance models. Product Partnerships: Integrate complementary technologies to enhance Speedpay's value proposition. Payment Partnerships: Deepen relationships with processors, networks, and alternative payment providers to expand payment options and economics. Negotiate and structure strategic deals, ensuring mutual value and long-term alignment. Innovation & Market Leadership Lead cross-functional innovation initiatives to anticipate and respond to market shifts (e.g., real-time payments, AI-driven billing, embedded finance). Partner with Product and Marketing to define “what's next” for Speedpay-new capabilities, vertical expansions, and disruptive models. Represent Speedpay in industry forums, partner summits, and innovation councils. Pricing Strategy Own Speedpay's pricing strategy across biller segments, product lines, and partnership models. Develop frameworks for value-based pricing, margin optimization, and competitive benchmarking. Collaborate with Finance, Sales, and Product to ensure pricing aligns with customer value, market dynamics, and business goals. Monitor pricing performance and recommend adjustments to drive growth and profitability. Chief of Staff to GM, Speedpay Serve as a strategic thought partner and operational right hand to the GM of ACI Speedpay. Drive executive alignment, prepare board-level materials, and ensure strategic initiatives are executed with precision. Lead internal communications, rhythm-of-business planning, and cross-functional coordination across the Speedpay leadership team. Act as a force multiplier-translating vision into action, and ensuring clarity, accountability, and momentum. Leadership Qualities Strategic Visionary: Sees the big picture and connects dots across markets, teams, and technologies to shape Speedpay's future. Trusted Executive Partner: Operates with discretion, empathy, and precision-earning trust across the C-suite and board. Enterprise Influencer: Drives alignment across Product, Sales, Finance, and Operations through clear communication and collaborative leadership. Builder of High-Performing Teams: Attracts, develops, and empowers talent to deliver strategic outcomes with speed and accountability. Change Catalyst: Leads through ambiguity, inspires action, and ensures clarity during transformation and growth. Operationally Rigorous: Balances bold thinking with disciplined execution, ensuring initiatives are measurable, scalable, and impactful. Qualifications 15+ years in strategy, partnerships, or general management roles within payments, fintech, or enterprise SaaS. Proven experience leading strategic planning, partnerships, and innovation initiatives at scale. Strong understanding of biller ecosystems, payment flows, and pricing models. Exceptional executive communication, stakeholder management, and cross-functional leadership skills. Experience with M&A strategy and integration preferred. MBA or equivalent experience in business, strategy, or finance. What Success Looks Like ACI Speedpay has a clear, differentiated strategy and is executing against it. Strategic partnerships are driving measurable growth, innovation, and market leadership. Pricing models are optimized for value and margin. The leadership team is aligned, focused, and empowered. Speedpay is seen as a visionary leader in the bill payment space. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ******************** or careers.aciworldwide.com and reference job #17433. ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (******************** / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LL1 #LI-Remote

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Global Head of Digital Factory Solutions Go-to-Market The Global Head of Digital Factory Solutions Go-to-Market is a strategic role that partners with ServiceNow's customer-centric industry transformation sales teams, as well as other key functions across the company (e.g., marketing, product, customer success, implementation partners), to accelerate the growth of verticalized industry solutions focused on factory and industrial operations. This individual will closely align with our OT sales and product teams to seed and develop strategic opportunities that drive growth within our manufacturing customer base. They will serve as the thought leader and subject matter expert for “ServiceNow in the Factory,” supporting account teams, marketing, partners, and product groups to design, develop, market, and sell ServiceNow's Digital Factory solutions. These solutions aim to deliver real value by improving productivity and quality for our manufacturing customers. The Ideal Candidate Brings a Powerful Combination of: Manufacturing industry experience , acquired from working within a manufacturer (preferably supporting manufacturing, supply chain, or quality operations) Working knowledge of how technology, particularly AI , can and should be leveraged to drive transformational change within a factory environment Customer-facing experience in selling and delivering consulting services Go-to-Market experience in an enterprise software company This role will also align closely with our core and solution sales account teams in the Manufacturing vertical to develop strategic opportunities based on ServiceNow's Manufacturing Digital Factory industry solution. The successful candidate will build trusted relationships with customer and partner executives, collaborate with sales leaders, and contribute significantly to revenue growth in our manufacturing accounts globally. Key Areas of Responsibility: Customer-Focused Pipeline Development: Act as the industry expert for the Digital Factory solution by engaging with executives and senior leaders at industry events, executive business reviews, and similar forums. These activities should directly lead to new pipeline creation. Sales-Oriented Pipeline Progression: Partner with account executives and teams to progress opportunities by integrating industry expertise into account strategies, engaging key decision-makers, and accelerating deal cycles by emphasizing business value and competitive differentiators. Partner Development & Execution: Build and maintain relationships with Digital Factory-focused practices within strategic partners to drive awareness, enablement, solution positioning, and customer development-accelerating customer-centric pipeline priorities. Solution Design & Enablement: Identify new factory-based use cases for ServiceNow solutions. Collaborate with marketing to design and package solutions that create tangible value for manufacturing customers, enabling transformation across all aspects of the Digital Factory. Business Analysis & Reporting: Analyze the Digital Factory business to identify trends, needs, opportunities, and KPI movement. Use insights to inform customer engagement strategies and drive high-impact behaviors and results. Solution Demos & Innovation Showcases: Work with marketing and partners to increase awareness of the Digital Factory solution by showcasing it at Partner Innovation Centers, industry trade shows, and ServiceNow customer events. This individual must be hands-on-equally capable of crafting multi-year strategies and updating trackers with current opportunity statuses. They should thrive in a high-growth, fast-paced environment and maintain a clear strategic perspective while addressing immediate priorities. A typical day includes brainstorming new go-to-market approaches, presenting at industry and customer-facing events as a Digital Factory SME, engaging with C-suite stakeholders, working with industry leaders and “Big Bet” account teams, and maintaining strong relationships with key partner leaders to support pipeline and growth. Key Internal Partnerships: Industry & Field Marketing Field Sales and Solution Sales Product Teams Global Partner & Channel Enablement Industry Enterprise Architects This leader will stay attuned to ServiceNow's global sales priorities, programs, and communications-advising on messaging, channels, and tactics to ensure the best outcomes for customers. We're seeking a high-energy, empathetic relationship-builder with a business-growth mindset and strong communication skills. Qualifications To Be Successful in This Role, You Should Have: Experience integrating AI into workflows, decision-making, or problem-solving-e.g., using AI-powered tools, analyzing AI-driven insights, or automating processes 10+ years of experience in the manufacturing industry, with success guiding technology strategy, operations, and daily functions within a manufacturing organization 5+ years of experience in an IT/technology role at a manufacturing company 5+ years at an enterprise software company , serving manufacturing accounts as a Digital Factory SME or in business development, consulting, or a similar role OR 5+ years at a top-tier consulting firm , driving operational transformation for manufacturing clients Exceptional presentation skills (in-person, virtual, and C-level engagements) Proven ability to build trusted advisor relationships with customers and internal sales teams Strong influence and advisory skills with senior leadership across multiple departments Experience producing thought leadership content for international audiences Self-motivated, resourceful, and capable of prioritizing in a dynamic environment Agile mindset and ability to lead through influence in a matrixed, distributed team environment Demonstrated success achieving revenue targets in partnership with account sales teams Excellent organizational and time management skills Willingness to travel up to 30% Bachelor's or Master's degree in Business, Technology, Engineering, or For positions in this location, we offer a base pay of $146,400-$256,200 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

The Sr. Solution Consultant plays a key role in augmenting sales opportunities through understanding and addressing customer's key challenges, and leveraging ACI solutions and technology. This role ensures that our customers and prospects maximize their long term relationship with ACI, and is critical in conveying the needs and opportunities in the marketplace to the Market Product Managers as we develop our solution product strategies and roadmaps. Working with the Market Product Managers and Product Marketing, the Sr. Solution Consultant will help define the key value propositions for the targeted market segments. This role will work closely with the sales organization and third party partners, and apply the market segment value propositions in the development of account plans, value propositions, and long term solution adoption strategies for ACI's customers and prospects. The role requires in-depth industry business insight, an understanding of the strategic and long term approach ACI's customers should execute when using our solutions, a strong grasp of how ACI's solutions can add real value for our customers, and an ability to work directly with new customers and cross-functional teams. Job Responsibilities: Sales and Implementation Participates as strategic product representative in end-to-end sales process and contributes to the development of specific opportunities. Defines value propositions and long term solution strategies for specific opportunities to assist Sales in progressing deals in line with strategic sales plans. Successfully defines and obtains agreement regarding customer requirements. Identifies business development opportunities through scoping customer and external industry engagements. Identifies and provides advice and business consultancy to prospects/customers and cross functional teams on solution design options and impacts of modifications on the existing system to inform the product roadmap. Ensures that all client business objectives are met as identified through the sales process and planned for in the implementation process; oversees technical onboarding and integration of payment platforms with client systems Builds presentations, proposals, and papers designed to assist in the sales of product solutions. Collaboratively works with other solution consultants, account representatives, customer managers, project managers, and the executive leadership team. Develops value propositions within multiple industry and product families. Works in an independent environment. Works at an expert level for both product and industry in the sales arena. Works on medium complexity accounts and opportunities. Learning and Development Creates and executes against an individual development plan with management support. Strives for more competency development. Desires and capitalizes on continual development in the workplace within their industry discipline. Communication and Executive Presence Contributes market perspective to development of solution/product roadmap and identifies and produces key value propositions (use cases) in their segment. Supports Market Product Managers and Product Marketing in defining the unique differentiators for ACI solutions in the marketplace and development of the value map. Clearly indicates expertise through effective communication and strong business acumen. Organizes and expresses business value and overcomes customer objections. Performs other duties as assigned Provides market feedback to cross functional teams Understands and adheres to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Experience: BS/BA degree or equivalent experience 3+ years as “Subject Matter Expert” in specific market segment 5+ years solution consulting or sales experience 5+ years of experience in payments or fintech Preferred Knowledge and Skills needed for the job: Deep understanding of payment processing systems, ACH, card networks, and digital wallets Strong grasp of bill payment industry regulations (NACHA, PCI DSS, etc.), risk management, security best-practices and fraud prevention Awareness of consumer payment behaviors and digital transformation trends Knowledge of multiple industry products and applications in the Utility, Consumer Finance and Insurance verticals Ability to translate business needs into technical solutions, analyze complex workflows and identify optimization opportunities Excellent written and oral communication Strong problem solving and critical thinking skills Skilled in conducting workshops, presenting to executives, and influencing decision-makers Competency in AI applications such as CoPilot and Claude Familiarity with Application Programming Interfaces and integration frameworks Ability to self-motivate and work independently with little supervision Works effectively in team environment Ability to lead cross-functional teams and manage multiple projects simultaneously Ability to use a personal computer with proficient skills in business applications such as Microsoft Office, Miro, Visio, etc. Work Environment: Remote office environment Accommodates Eastern Time Zone working hours Domestic and/or international travel required up to 50% #LI-LL1 #LI-Remote

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Ensure SCs demonstrate relevance to customers, fully discover customers' business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution Develop team members according to the demands of the business and according to their individual professional goals Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands Work with regional sales managers to prioritize regional Solution Consulting efforts Assign resources to sales opportunities, and consistently evaluate progress against goals Assign resources as required to marketing and other efforts to support demand generation Develop and deploy team training curriculums to meet the changing demands of the sales organization Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback Ensure proper alignment of resources and effective utilization of skill sets within the assigned region Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc. Qualifications To be successful in this role you have: Higher ED landscape: Familiarity with the specific needs, challenges, and regulatory requirements of state, local, and education organizations. Best practices: Knowledge of industry best practices in the Higher ED sector.. Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same 7 years' experience in presales Experience managing presales teams as 1st line management Deep experience with the US market and experience selling and gaining access to customers' senior management Understanding of standard approaches to coaching, mentoring and management of individual contributors Ability to motivate and inspire a growing team of Presales Solutions Consultants Experience in Value Based Selling or Solution Selling A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is seeking a highly motivated Enterprise Account Executive, who will be responsible for net-new logo sales in our S&D West business segment. While each AE owns a few upsell accounts, this is a true Hunter role. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now it's your turn for an opportunity to build your sales legacy: we are expanding our sales force and are looking for the very best to represent UKG. **About You:** - 5-7+ years proven success selling cloud/SaaS solutions to C level. HRMS/Payroll experience a strong plus. - Consistently exceed a $2 Million+ quota - 3+ years selling complex deals over $800K in ARR - Demonstrated experience building a territory and pipeline from scratch - Consistently execute a thoughtful, strategic sales process including internal business partners and executive engagement. Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed: - Tenured management who are skilled at guiding highly successful sales personnel - Seasoned Application Consultant team to assist with proposals, RFPs, and demos - Expert Technical Sales Support - Highly reference-able customer base with 96% customer retention with our hosted SaaS solution - Solid Sales Operations and Legal staff focused on helping process and close contracts quickly - Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products - Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits - Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes - A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. **Travel Requirement:** - 30-40% **Where We're Going:** UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! **Pay Transparency:** The base salary range for this position is $140,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of an industry leading total compensation package. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** . **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View **The EEO Know Your Rights poster (************************************************************************************************** ** UKG participates in E-Verify. View the E-Verify posters **here (******************************************************************************************** . ** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the team:** UKG is seeking a Director of Sales for our Enterprise sales organization. At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive. **About the role:** As the Director, you'll be accountable for helping your team exceed annual revenue goals for UKG's Pro, Dimensions, and Ready customer base (2,500+ employees) across the Services & Distribution vertical. Collaboration is key-you'll work closely with Sales peers and senior leadership across functional areas to establish strong partnerships that drive incredible success for your team of sales executives and our customers. Supported by robust pre-sales and sales operations teams, this position reports directly to the AVP, Services & Distribution Sales. **Responsibilities:** + Meet and exceed revenue targets. + Set and execute an aggressive sales execution strategy to generate strong annual revenue growth. + Drive long term success with a focus on coaching, development and building high performing teams to ensure revenue growth year over year. + Establish sales best practices and metrics for pipeline growth, pipeline accuracy and integrity, accurate forecasting, product and industry knowledge and standardized sales strategies and account reviews + Maintain key customer relationships and develop and implement strategies for sales + Create and foster a customer-first, employee-centric highly engaged culture, leading by example through UKG's values of United, Kind, and Growing + Conducts weekly progress meetings with each Sales Executive to review pipeline, sales activity, and obstacles. + Fosters peer collaboration across sales team to enhance the performance of everyone. + Provide feedback to UKG senior management on market trends and methods to become more effective in meeting our goals through deeper service to our customers. **About You:** **Basic Qualifications:** + 5+ years managing a diverse team in sales, presales, or similar organizations + Minimum of 5 years selling to C level executives **Preferred Qualifications:** + Proven experience leading or selling SaaS/WFM/HCM software solutions to C level Executives. + Proven success working within a highly matrixed organization and establishing strong relationships across all functions. + Strong interpersonal skills with a high degree of emotional intelligence with the ability to hire, on-board and train new Sales Executives. + Consistently exceeded quota and team goals. + Strong negotiation, written and verbal communication skills. + Experience leading high-performing Sales teams within the Enterprise space. + Bachelor's degree or equivalent + Ability to travel 50% **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $155,000.00 to $170,000; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Customer Excellence Group - Strategy & Product - Catalyst Center of Excellence will be responsible for partnering with the ServiceNow Platform and Product Business Unit Product Management and Engineering organizations to deliver a transformational AI‑first implementation and adoption experience for ServiceNow's customers. You are being hired to work on one of the most exciting initiatives at one of the fastest-growing Enterprise AI companies in the industry. As a ServiceNow (Product) Solution Architect, you will work with the product, BU, and client delivery teams to design, productize, and pilot Agentic AI‑first setup and implementation experiences, establishing a standardized setup process and unifying admin workflows behind a single front door that guides customers from day‑one sandbox through next‑best actions to measurable value. You'll drive early pilots across ServiceNow's core product families, partner tightly with Platform and Product BU product management and engineering, and collaborate with strategic partners and early adopters. Your North Star: dramatically compress time‑to‑first-meaningful‑use, accelerate adoption, and deliver a consistently excellent, AI‑enabled implementation journey that reduces deployment friction, enhances customer experience, and improves renewal outcomes. Responsibilities: Providing technical advice and guidance to early adopter customers on how to best utilize ServiceNow's AI-first implementation agents and adoption to dramatically reduce time-to-first-use. Collaborate with cross-functional teams, including platform and product management and engineering, Global Partners & Channels, Impact, Expert Services, to prioritize, design, productize, and pilot ServiceNow's AI-first implementation and adoption capabilities. Stay up-to-date with industry trends and emerging technologies in the field of GenAI and AI Agents, and apply this knowledge to continuously improve and evolve ServiceNow's implementation & adoption offerings Contribute to thought leadership and point-of-view documents, white papers, knowledge base articles, reference architectures, and other documentation to make information about ServiceNow's AI-first implementation & adoption capabilities more accessible to the broader Impact Delivery organization, customers, and partners Assist the Enablement team and Partner team with Enablement and Training material to see through the success of this Autonomous Implementation effort. Design and validate product‑specific agents (e.g., ITSM‑Core guided setup, CSM case mapping, HRSD onboarding) with BU teams. Co‑drive pilots with ServiceNow's early adopter customers (enterprise clients and Systems Integrators). Qualifications To be successful in this role, you must have: 6+ years of ServiceNow product/solution architecture (AI/ML experience on the ServiceNow Platform is preferred). ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications (ITSM, HRSD, or CSM) are preferred. ServiceNow Certified Technical Architect or ServiceNow Certified Master Architect certifications are preferred. Experience putting ServiceNow enterprise implementations and deployments into production is a must-have. At least 5 years of experience in a technology advisory or enterprise implementation role, with a focus on Artificial Intelligence, Machine Learning, or Data Science, is preferred. Proven track record of driving customer satisfaction through innovative technology solutions on the ServiceNow platform. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences. Strong analytical and creative problem-solving skills. Ability to work effectively in a fast-paced, dynamic environment. Familiarity with Agile methodologies and experience working in an Agile environment. Strong problem-solving skills and ability to work independently or as part of a team. Strong industry connections and network, with the ability to leverage relationships to drive business growth and partnerships. Customer-focused mindset and commitment to delivering high-quality results. Excellent collaboration with product, engineering, QE, and field teams. Must be able to travel up to 50% annually. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers and configuring ServiceNow Integrations based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform. What you get to do in this role: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Devising integration development plans and strategies while formulating architectures for systems integrations. Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers Developing solutions specific to user requirements gathered in workshops. Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project. Ensuring that best practices in integration processes are followed by the organization. Act as an SME to solve complex user issues related to Integrations and AI solutions. Checking and correcting conflicts in data configurations and overlaps. Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer. Identifying, debugging, and advising on system errors or architecture issues. Qualifications To be successful in this role, we need someone who has: Active Security Clearance Required At least 8 years of configuration/development experience for complex, highly capable, integration technologies Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems Maintain at least 2 ServiceNow mainline CIS certifications Maintain ServiceNow Certified Application Developer (CAD) certification Act as a technical lead on any engagement Experience with architecting systems integrations and creating complex high level architecture diagrams Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI. Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations) Experience with data management, database design, and database concepts Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies Connect chat, agent chat, and virtual agent configuration and design experience Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc) Understanding and/or development experience with MID Servers, Notify, Orchestration Strong Javascript skills with practical experience Experience with Self Hosted implementations and/or Domain Separation is a plus Experience with data management, database design, and database concepts Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment Proven team builder with the ability to mentor and develop talent Analytical and problem-solving abilities A keen eye for detail and the ability to spot and fix errors in complex code Ability to perform tasks independently Good presentation and report-writing skills Up to 30% travel annually Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team Overview The GTM Decision Support team helps ServiceNow leaders make faster, smarter, and more confident go-to-market decisions. We combine structured insight delivery with hands-on decision support to ensure executives have the right information, at the right time, in a format that drives action. Our team operates at the intersection of data, analysis, and strategy: Insight Cadence & Alignment: We define and manage the rhythm of recurring insights, ensuring cross-functional alignment, clarity, and visibility into performance, trends, and key business decisions Decision Support: We partner with senior leaders to frame high-impact problems, perform deep-dive analyses, model tradeoffs, and provide decision-ready recommendations that drive measurable outcomes By connecting data to action, our team ensures the GTM organization operates with speed, alignment, and confidence. The Decision Support, Senior Manager plays a critical supporting role in the GTM Decision Support function. As a high powered individual contributor, you'll conduct research, analyze data from multiple sources, and preparing executive-ready synthesis to inform key decisions You'll thrive here if you're detail-oriented, curious, and enjoy connecting the dots across complex datasets to uncover insights that inform business decisions. Key Responsibilities Analysis & Data Support Partner across functions to consolidate and validate data from diverse sources - pipeline, bookings, renewals, product usage, compensation - to enable informed, strategic decision-making Partner with Decision Support Lead to conduct structured analyses, answering specific business questions that inform leadership decision Convert insights into structured frameworks, working models and decision-support tools that accelerate execution Support creation of executive-ready presentations, reports, and decision briefs by translating analytical outputs into clear visuals and summaries Maintain consistency in metrics and definitions across analyses to ensure alignment and accuracy Collaboration & Process Support Partner with cross-functional teams (Finance, Sales Ops, DT, HR, Customer Success, Product) to reconcile inputs and clarify assumptions Track follow-ups from decision forums and operating rhythm meetings to ensure alignment between insights and actions Identify recurring issues or gaps in data and propose improvements to support more efficient analyses What Success Looks Like Analyses are accurate, timely, and provide clear inputs to decision-making Decision Support Leads can focus on executive engagement and problem-solving without needing to double-check core analysis. Stakeholders trust the analysis for completeness and clarity, reducing rework and reactive follow-ups Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 6-8 years of experience in business analysis, sales operations, finance, or commercial analytics in multiple contexts Strong analytical and problem-solving skills; able to follow structured methodologies and provide actionable outputs Proficiency with Excel, SQL, and visualization tools (Tableau, Power BI, or equivalent) Collaborative mindset, comfortable working across multiple functions Detail-oriented and methodical, with a bias toward action and follow-through Bachelor's degree required; advanced degree desired Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.