Onsite manager skills for your resume and career

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

The guidance and skills taught to workers and employees of a company to carry out their duties safely and efficiently are referred to as safety training. The purpose of safety training is to inform workers about the potential and risks associated with this kind of work and to teach them ways to avoid such risks.

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Employment law іѕ the соllесtіоn of laws аnd rules that rеgulаtе thе rеlаtіоnѕhір bеtwееn employers and еmрlоуееѕ. It gоvеrnѕ whаt еmрlоуеrѕ саn еxресt from еmрlоуееѕ, whаt еmрlоуеrѕ саn ask of еmрlоуееѕ, and employees' rights аt wоrk. Employment law covers a wіdе range оf issues, frоm реnѕіоnѕ аnd retirement рlаnѕ to occupational safety аnd tо discrimination in thе workplace.

A drug screen is a drug test that consists of a collection of blood, urine, saliva, or even a hair sample. The samples are used to determine the presence of any chemical remnants which are present in the body after the intake of any drug.

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Conduct interview is the ability of an individual - the interviewer, to communicate formally or face to face with someone from whom the interviewer is gathering information. The interviewer controls the order of the questions and can ensure that all questions are answered. The purpose of conducting interview is to be able to assess the suitability of the candidate being interviewed for a specific position.

I-9 is a government verification form that indicates, whether an individual is eligible for work in the US. The form was created by the United States Department of Homeland Security division, named as the United States Citizenship and Immigration Services (USCIS) which requires that all US citizens must fill out and submit an I-9 form to start their working career in the US. An I-9 form includes a person's identification information and education credentials, that are ought to be verified by the employer.

Exit interviews are meetings conducted by management representatives with employees who are separating from the company. These interviews act as a measurement scale to assess the individual's overall experience with the organization. Having a standardized procedure of exit interviews helps the company to manage risks effectively. It can increase employee retention, engagement and helps to decide what decisions are fruitful and what aren't inside the organization.

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.