Become An Open Hearth Worker

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Working As An Open Hearth Worker

Performing for or Working Directly with the Public
Getting Information
Training and Teaching Others
Communicating with Supervisors, Peers, or Subordinates
Identifying Objects, Actions, and Events

Unpleasant/Angry People
Outdoors/walking/standing
Repetitive
$17,056
Average Salary

What Does An Open Hearth Worker Do At Compass Group, North America

* Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables.
* Weighs and measures designated ingredients.
* Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
* Stores food in designated areas following wrapping, dating, food safety and rotation procedures.
* Cleans work areas, equipment and utensils.
* Distributes supplies, utensils and portable equipment.
* Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
* Serves customers in a friendly, efficient manner following outlined steps of service.
* Resolves customer concerns and relays relevant information to supervisor.
* Ensures compliance with company service standards and inventory and cash control procedures.
* Assures compliance with all sanitation and safety requirements.
* Performs other duties as assigned.
* About Compass Group: Achieving leadership in the foodservice industry
* Compass Group North America is a diversity growth-oriented organization.
* Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates.
* We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
* Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
* Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
* While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
* Req ID

What Does An Open Hearth Worker Do At Compass Group, North America

* Helps prepare foods such as meats, vegetables, baked goods and desserts.
* Also helps prepare catering orders.
* Performs cashier duties using the POS system.
* Perform general cleaning duties; removes trash and garbage to designated areas.
* Provides service in all retail areas, including cashiering and line serving.
* Cashiers according to established procedures, maintaining cash accuracy with receipts.
* Makes deposits at the end of each shift.
* Inventories and restocks supplies and food products.
* Sets up serving line, ensuring temperatures are taken, recorded and within acceptable ranges; notifies cooks if food temperatures are not within acceptable limits.
* Serves hot and cold items to customers.
* Sets up items for purchase on daily basis.
* Keeps refrigerator stocked and product rotated using the first in, first out rule.
* Stocks pantries with correct par levels of food items on a daily basis.
* Records replenished amounts on floor stock form for each unit.
* Records refrigerator temperatures on floor stock form daily.
* Performs other duties as assigned.
* About Compass Group: Achieving leadership in the foodservice industry
* Compass Group is an equal opportunity employer.
* At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
* Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
* Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
* While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /
* Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./
* Req ID

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How To Become An Open Hearth Worker

Most food and beverage service jobs are entry-level jobs and do not require a high school diploma. The majority of workers receive short-term on-the-job training.

Most states require workers, such as nonrestaurant servers, who serve alcoholic beverages to be 18 years of age or older.

Education

There are no formal education requirements for becoming a food and beverage serving worker.

Training

Most workers learn their skills through short-term on-the-job training, usually lasting several weeks. Training includes basic customer service, kitchen safety, safe food-handling procedures, and good sanitation habits.

Some employers, particularly those in fast-food restaurants, teach new workers with the use of self-study programs, online programs, audiovisual presentations, or instructional booklets that explain food preparation and service procedures. However, most food and beverage serving and related workers learn their skills by watching and working with more experienced workers.

Some full-service restaurants provide new dining room employees with classroom training sessions that alternate with periods of on-the-job work experience. The training communicates the operating philosophy of the restaurant, helps new employees establish a personal rapport with other staff, teaches employees formal serving techniques, and instills a desire in the staff to work as a team.

Some nonrestaurant servers and bartender helpers who work in establishments where alcohol is served may need training on state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate such training, which typically lasts a few hours and can be taken online or in-house.

Advancement

Advancement opportunities are limited to those who remain on the job for a long time. However, some dining room and cafeteria attendants and bartender helpers may advance to waiter, waitress, or bartender positions as they learn the basics of serving food or preparing drinks.

Important Qualities

Communication skills. Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.

Customer-service skills. Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry. As a result, workers should be courteous and be able to attend to customers’ requests.

Physical stamina. Food and beverage serving and related workers spend most of their worktime standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs.

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