Support Specialist jobs at Operation PAR - 361 jobs
Support Specialist (Behavioral Health Technician)
Operation Par, Inc. 3.7
Support specialist job at Operation PAR
ABOUT THE ORGANIZATION:
Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders. PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical services, and research.
BENEFITS:
9 paid holidays per year
3 weeks of PTO per year (on top of holidays). PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
Medical/Dental/Vision/Life Insurance
401k matching
Tuition reimbursement
Continuing education, reimbursement for professional certifications, licensure and qualified supervision.
SCHEDULE:
Full time, part time available
$16.48 + Shift Diff (evenings & weekends)
GENERAL DESCRIPTION: Entry level client serving position for individuals with limited counseling skills and/or experience. SupportSpecialists provide direct supervision of clients and responsibility for the health, safety and security of clients assigned; transport clients in approved agency vehicles. Under appropriate supervision, may provide information and education to clients in a group setting. Techs work assigned shifts.
ESSENTIAL JOB FUNCTIONS:
Commitment to workplace of dignity and respect
Compliance with all Equal Employment Opportunity rules and guidelines
Ability to work with others cooperatively and cordially in a spirit of teamwork
Ability to appear at work as scheduled, mindful of the company's attendance policies
Ability to accept direction from managers and supervisors in a respectful and collaborative manner
EDUCATION AND EXPERIENCE:
High School Diploma / GED required
One year of experience working in the field of behavioral health preferred.
SPECIAL REQUIREMENTS:
Valid driver's license
Must be cleared by PAR auto insurance carrier to operate PAR vehicles
Must pass level II background (********************************* and drug screen.
Must maintain current training as required by Operation PAR, Inc. policies
ESSENTIAL PHYSICAL/TECHNICAL SKILLS:
Ability to write accurately and legibly
Moderate proficiency in the use of Microsoft Windows-based computers
Ability to accurately type at least 40 words per minute.
Ability to sit at a desk and view a display screen for extended periods of time
• Ability to bend, stoop and reach
• Ability to sit in meetings for extended periods of time
Ability to move throughout program facilities both indoors and outdoors
• Ability to lift and carry 10 pounds
• Good hearing and vision
Reasonable accommodations will be made for otherwise qualified individuals with a disability.
ENVIRONMENTAL CONDITIONS:
Treatment program / hospital environment
Exposure to individuals who may be experiencing emotional distress or agitation
Possible exposure to clients with communicable diseases
Veterans encouraged to apply. Operation PAR Inc is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.
EOE/ADA/VETERANS/DFWP
$32k-43k yearly est. Auto-Apply 47d ago
Looking for a job?
Let Zippia find it for you.
Intake Specialist - Clinical Support
Bond Community Health Center, Inc. 4.2
Tallahassee, FL jobs
This position will include performance of all front desk functions including, registration, eligibility verification; "greeting" all patients/customers in a most friendly and courteous manner.
DUTIES AND RESPONSIBILITIES:
Dress appropriately and maintain professional appearance and a friendly and secure atmosphere for all customers and guests.
Sign in patients into the center by using the appropriate log sheet (walk-in or appointment).
Register patients using the Patient Account System by entering verified, identifying, financial and insurance information at the time of registration.
Process patients' visit by verifying patient demographic and financial information, and appropriately classifying patient (new or established patient / type of visit) and verification of payment category.
Generate electronic visit for every service rendered to patient and collect payment for services rendered. Issue receipts and record all payments for services received.
Enter updated information during each patient visit in the Patient Account System, posting all required financial and diagnostic information.
Schedule patient appointments by telephone and/or in person, using Practice Account System, to access the scheduling modules and input the appropriate codes.
Reconcile & verify daily cash receipts for submission to supervisor daily.
Print next day appointments for all Providers as needed.
Assist in answering telephone, assist patients calling to schedule appointments and direct calls to the appropriate department and / or individual.
Participate in continuous in-service training, one to one's (1:1), department and general staff meetings.
Maintain weekly log of generator check
Conduct monthly radio checks
Conduct monthly fire extinguisher checks
Maintain security log of guest and vendors in/out
Will encourage and assist patients in registering for the patient portal.
Will inquire about patient's satisfaction with their visit and encourage them to complete satisfaction surveys before leaving.
Assist patients with concerns and direct them to appropriate manger or other staff to resolve the issue.
Will notify Risk Manager on issues relating to non-compliant patients, and take other necessary steps as needed.
Requirements
REQUIREMENTS:
A minimum of documented High School Diploma and/or equivalent. College education preferred.
A minimum of 2 years satisfactory work experience-using Computers and Billing and Registration software programs.
A basic functional and demonstrated knowledge of data entry computer use.
Bilingual/multilingual capabilities preferred.
A working knowledge of medical terminology and ICD-9-CM and CPT coding is a plus.
Pleasant personality, good oral communication skills and being organized.
PHYSICAL DEMANDS/WORKING CONDITIONS:
Must work in close contact with patients to perform intake functions and answer questions. Overtime may be required.
SUPERVISION RECEIVED:
Director of Patient Services and Risk Manager
SUPERVISION GIVEN:
Students, Volunteers
COMPLEXITY:
Requires accuracy, integrity and speed.
Requires the ability to learn CPS & Centricity and utilize it appropriately.
Requires the ability to work under pressure.
Requires the ability to Multitask.
INTERPERSONAL CONTACTS:
Must work well with the public (patients) and all staff.
RESPONSIBILITY FOR CONFIDENTIAL MATTERS:
Responsible for holding confidential, all matters relating to patient care and financial activity. Breach will lead to disciplinary action, up to and including dismissal.
EFFECT OF ERRORS:
* Dissatisfied patients / customers.
* Errors can result in incorrect billing and/or collection of payment that would lead to lost revenue.
HOURS OF WORK: 40 hours minimum and as needed.
SALARY: As specified in the Notice of Hire.
$30k-37k yearly est. 1d ago
Trauma Neurosurgery APP/AGACNP - Relocation & CME Support
Lee Health 3.1
Fort Myers, FL jobs
A prominent healthcare system in Fort Myers is seeking an Advanced Practice Provider for their Neurosurgery practice. This full-time position involves both outpatient and inpatient care, assisting in surgeries, and working in a supportive environment with a focus on trauma neurosurgery. Candidates should have a strong background in neuroanatomy and surgical procedures. Enjoy generous benefits including paid time off, relocation package, and CME funding.
#J-18808-Ljbffr
$30k-44k yearly est. 1d ago
Consumer Access Specialist Virtual
Adventhealth 4.7
Tampa, FL jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
3100 E FLETCHER AVE
**City:**
TAMPA
**State:**
Florida
**Postal Code:**
33613
**Job Description:**
+ Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.
+ Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.
+ Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.
+ Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.
+ Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. Collects critical demographic information from patients and confirms insurance details. Provides timely and continual coverage of assigned work areas during scheduled shifts, arranging relief coverage as needed. Manages communication between clinical, ancillary, and consumer access departments to enhance the patient experience.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
Associate, High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body
**Pay Range:**
$16.63 - $26.60
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Financial Services
**Organization:** AdventHealth Tampa
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150662165
$16.6-26.6 hourly 7d ago
ECMO Specialist Nights
Adventhealth 4.7
Ocala, FL jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Night (United States of America)
**Address:**
1500 SW 1ST AVE
**City:**
OCALA
**State:**
Florida
**Postal Code:**
34471
**Job Description:**
+ Manages ECMO circuits and equipment during patient care, including circuit interventions and change-outs.
+ Observes, monitors, assesses, and reports patient status and response to ECMO therapy.
+ Collaborates with multidisciplinary teams to provide comprehensive care for ECMO patients.
+ Participates in building and priming disposable ECMO circuits and other related equipment.
+ Leads ECMO patient transport, both within and between hospitals.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
Associate (Required), Bachelor's of Nursing, Master's of NursingAdvanced Cardiac Life Support Cert (ACLS) - RQI Resuscitation Quality Improvement, Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, NIH Stroke Scale (NIHSS) - EV Accredited Issuing Body, Registered Nurse (RN) - EV Accredited Issuing Body, State Registered Respiratory Therapist (RRT) - EV Accredited Issuing Body
**Pay Range:**
$34.71 - $64.55
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Medical Assistant & Technician Services
**Organization:** AdventHealth Ocala
**Schedule:** Full time
**Shift:** Night
**Req ID:** 150661872
$20k-35k yearly est. 23h ago
IT Support Analyst II
Radiology Associates of Ocala 4.5
Ocala, FL jobs
IT Support Analyst II - Remote (Overnight Shift)
Full-Time | Must Reside in Florida Radiology Associates - Eastern Central Florida
About Us
Radiology Associates is the leading provider of medical imaging and patient care in Eastern Central Florida. We are recognized as a Breast Imaging Center of Excellence by the American College of Radiology and are committed to a collaborative, professional, and inclusive workplace.
Why Join Us
Join an organization that values employee growth, recognition, and teamwork while supporting high-quality patient care.
Job Summary
The IT Support Analyst II provides advanced technical support across the organization and serves as a bridge between entry-level and senior IT roles. This is a remote, overnight position supporting hardware, software, networks, and peripherals while assisting with user training, documentation, and small IT projects.
Key Responsibilities
Install, configure, and maintain computer systems and applications
Troubleshoot hardware, software, network, and peripheral issues
Provide advanced technical support to users and IT staff
Maintain documentation and contribute to process improvements
Assist with training and mentoring entry-level IT staff
Qualifications
Associate's or Bachelor's degree in IT or related field (or equivalent experience)
2-4 years of IT support experience
Strong troubleshooting, communication, and customer service skills
Experience with Microsoft operating systems and business applications
Preferred
Healthcare IT experience
CompTIA A+, Network+, or similar certifications
Benefits
Medical, dental, and vision insurance
PTO and paid holidays
401(k) retirement program
Life and AD&D insurance
Employee Assistance Program (EAP)
Employee recognition and referral programs
Additional Information
Radiology Associates is an Equal Opportunity Employer, a Drug-Free and Tobacco-Free Workplace, and participates in E-Verify.
$46k-56k yearly est. Auto-Apply 7d ago
Technical Support Specialist
Institute of Healthcare Professions, LLC 3.6
Boynton Beach, FL jobs
Description:
International College of Health Sciences (ICHS) is seeking a Technical SupportSpecialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment.
Purpose
The Technical SupportSpecialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education.
Responsibilities
System Administration and User Support
Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features.
Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings.
Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access.
Create bulk templates for new users/students in Typhon.
Network and Security Administration
Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles.
Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender.
Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies.
On-Campus Technology Coordination
Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation.
On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers.
Vendor and Event Support
Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations).
Organize and support campus events with technical setup and troubleshooting.
Team Leadership and Training
Train and coach support staff on systems and processes.
Review support tickets, student meetings, and projects for quality and efficiency.
Organize support staff scheduling for campus events and operational needs.
Requirements:
Qualifications
Education / Experience / Knowledge
Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of experience in technical support, IT administration, or help desk roles.
Must have experience working in an educational environment (school, college, or university)
Strong interpersonal skills and a customer-oriented mindset
Ability to work independently and as part of a team
Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems.
Strong troubleshooting, organizational, and communication skills.
Proficiency in Microsoft Office Suite and remote desktop tools.
Ability to train and support users with varying technical backgrounds.
Desired
Bachelor's degree in related field.
Experience in higher education or healthcare environments.
Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms.
Vendor management experience.
Additional Information
At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$39k-71k yearly est. 7d ago
IT Support Specialist- Part-Time
Lee Health 3.1
Fort Myers, FL jobs
Department: IS Informatics Work Type: Part Time Shift: Shift 1/2:00:00 PM to 7:00:00 PM, Monday-Friday Minimum to Midpoint Pay Rate:$22.73 - $29.55 / hour The IT SupportSpecialist (Tier 1) is the first point of contract for employees seeking IT support. This entry-level role is responsible for providing basic troubleshooting, password resets, and issue triaging while ensuring a positive customer service experience. IT SupportSpecialists will escalate more complex issues to Advanced IT SupportSpecialists (Tier 2) and Senior IT SupportSpecialists (Tier 3) for resolution, when needed.
Requirements
Education: High school diploma or equivalent required.
Experience:0-1 years of IT support experience, Service Desk, or customer service required.
Certification: Certification from Microsoft or CompTIA preferred.
License: N/A
Other:Familiarity with HIPAA regulations and handling sensitive patient information is essential. Strong problem-solving skills under pressure. Capable of handling multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. Ability to use telecommunication and ticketing systems effectively. Ability to sit, stand, and work at a computer for extended periods. Occasional exposure to high call volumes or peak periods requiring high flexibility. Listening skills: High degree of comprehension of the issues presented by customers. Customer service skills: Ability to understand and empathize with customer concerns/issues remaining committed to providing quality results. Positive service attitude. Troubleshooting skills: Ability to analyze issues and either determine root cause and identify appropriate solutions or appropriately escalate.
Key Skills:
Basic IT Troubleshooting:
o Ability to assist with technical issues, such as password resets, browser compatibility, and mobile app troubleshooting.
CRM or Ticketing Systems:
o Experience using customer relationship management (CRM) software or ticketing systems like ServiceNow to manage and document support inquiries.
Secure Communication Tools:
o Knowledge of secure email and messaging platforms to maintain HIPAA compliance.
Operating Systems and Devices:
o Understanding of Windows, MacOS, iOS, and Android systems to support users across various devices.
Data Security Awareness:
o Knowledge of HIPAA compliance and best practices for data protection.
Communication Tools:
o Familiarity with platforms like Webex, Microsoft Teams, or BeyondTrust (Bomgar) for virtual support.
Problem-Solving:
o Strong analytical skills to troubleshoot and resolve technical issues effectively.
US:FL:Fort Myers
$22.7-29.6 hourly 1d ago
FITT Lee Peer Recovery Support Specialist
Charlotte Behavioral Health Care 3.8
Punta Gorda, FL jobs
Assists the FIT Team in working with families in services to provide support in their recovery.
Engages individuals served in conversation and support; ensuring non-judgmental, supportive atmosphere is maintained in the individual's served home and community settings.
Recognizes crises and takes appropriate action; following policies, procedures, and protocols when unusual or crises occur.
Meets with families to provide support as identified in the treatment plan.
Supports and/or attends community support meetings with families that would benefit.
Follows agency and program guidelines.
Works with the FIT Team to achieve FIT goals:
Provide intensive treatment interventions targeted to parents with Child Welfare cases determined to be unsafe.
Establish a team based approach to planning and service delivery with community-based care.
Integrate treatment of substance use disorder (SUD), parenting interventions, and therapeutic treatment for all family members in one comprehensive treatment approach to including clinical children's services.
Promote involvement in recovery oriented services and supports.
Provide for immediate access to SUD and MH services for parents in the child welfare system.
Help parents with SUD recover.
Promote increased engagement and retention in treatment.
Facilitate program completion and aftercare, if desired, to promote safety of children; develop a safe, nurturing, and stable living situation; provide information to update the safety plan; reduce the number of out of home placements, when safe to do so; and reduce rates of re-entry into the child welfare system.
What We Offer
Competitive salary and sign-on bonus.
Comprehensive Benefits:
Health, dental, vision, and life insurance.
Paid Time Off (PTO) and 11 paid holidays.
403(b) Retirement Plan with 9% employer contribution (for eligible staff).
Employer-sponsored contributions to a Health Savings Account (HSA) with qualifying plans.
Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and HRSA loan repayment opportunities.
Qualified Supervisor to provide clinical supervision for licensure candidates.
Career Growth Opportunities: We invest in our leaders!
Qualifications
High school diploma or equivalent.
Ability to become a Certified Recovery Peer Specialists within one (1) year of employment.
Minimum one (1) year experience working with individuals in recovery from SUD or MH.
Minimum of two (2) years' in personal recovery.
Ability to pass a level II Background clearance and drug test.
Valid FL drivers' license, insurance, and safe driving record.
For more information regarding the Level II Background Screening click here: ********************************
$23k-32k yearly est. 17d ago
FITT Lee Peer Recovery Support Specialist
Charlotte Behavioral Health Care 3.8
Punta Gorda, FL jobs
* Assists the FIT Team in working with families in services to provide support in their recovery. * Engages individuals served in conversation and support; ensuring non-judgmental, supportive atmosphere is maintained in the individual's served home and community settings.
* Recognizes crises and takes appropriate action; following policies, procedures, and protocols when unusual or crises occur.
* Meets with families to provide support as identified in the treatment plan.
* Supports and/or attends community support meetings with families that would benefit.
* Follows agency and program guidelines.
* Works with the FIT Team to achieve FIT goals:
* Provide intensive treatment interventions targeted to parents with Child Welfare cases determined to be unsafe.
* Establish a team based approach to planning and service delivery with community-based care.
* Integrate treatment of substance use disorder (SUD), parenting interventions, and therapeutic treatment for all family members in one comprehensive treatment approach to including clinical children's services.
* Promote involvement in recovery oriented services and supports.
* Provide for immediate access to SUD and MH services for parents in the child welfare system.
* Help parents with SUD recover.
* Promote increased engagement and retention in treatment.
* Facilitate program completion and aftercare, if desired, to promote safety of children; develop a safe, nurturing, and stable living situation; provide information to update the safety plan; reduce the number of out of home placements, when safe to do so; and reduce rates of re-entry into the child welfare system.
What We Offer
* Competitive salary and sign-on bonus.
* Comprehensive Benefits:
* Health, dental, vision, and life insurance.
* Paid Time Off (PTO) and 11 paid holidays.
* 403(b) Retirement Plan with 9% employer contribution (for eligible staff).
* Employer-sponsored contributions to a Health Savings Account (HSA) with qualifying plans.
* Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and HRSA loan repayment opportunities.
* Qualified Supervisor to provide clinical supervision for licensure candidates.
* Career Growth Opportunities: We invest in our leaders!
$23k-32k yearly est. 43d ago
Donor Services Support Specialist
Oneblood 4.6
Fort Lauderdale, FL jobs
Provides first point of contact for all Donors and internal department regarding regulated inquires, collection process issues and requests related to SOP questions. Provides timely document review, tracks errors and offers solutions for Donor Services processes. Acts as a liaison to resolve internal processing errors and delivers outstanding internal customer service.
Responsibilities
The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Provides first point of contact support to incoming calls/emails/requests from Donor Services or representatives to answer questions, resolve issues and respond to inquiries
Provides excellent customer service by responding to inbound and making outbound calls in a timely manner and displaying professionalism towards all customers and documents all call information according to standard operating procedures
Identifies Donor Service's needs, clarify information, research every issue and provide solutions and / or alternatives
Assists Donor Services and Recruitment department with meeting department metrics
Provides support with validation of system related to Donor Services
Initiates Smart CAPA, participate in error management and document resolutions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE:
High school diploma or equivalent and six months to one year related experience and/or training.
CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:
None
KNOWLEDGE, ABILITIES AND SKILLS:
Ability to adapt and communicate professionally and maintain cooperative working relationships with those contacted in the course of work
Ability to multi-task, set priorities and manage time effectively
Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Strong phone and verbal communication skills and active listening skills
Ability to follow oral and written instructions
Familiarity with Donor Services practices (i.e. Smart Solve, RSA, and CAPA)
Ability to speak effectively before groups or employees of the organization
Ability to speak, write, read, and understand English
Basic computer skills including knowledge of Microsoft Office applications
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Tasks involve ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Some tasks may involve manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station.
ENVIRONMENTAL REQUIREMENTS:
The work environment characteristics described here are representative of those an employee
may
encounter while performing the essential functions of this job.
Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate.
OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories
$29k-47k yearly est. Auto-Apply 60d+ ago
Donor Services Support Specialist
Oneblood 4.6
Fort Lauderdale, FL jobs
Provides first point of contact for all Donors and internal department regarding regulated inquires, collection process issues and requests related to SOP questions. Provides timely document review, tracks errors and offers solutions for Donor Services processes. Acts as a liaison to resolve internal processing errors and delivers outstanding internal customer service.
Responsibilities
The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
* Provides first point of contact support to incoming calls/emails/requests from Donor Services or representatives to answer questions, resolve issues and respond to inquiries
* Provides excellent customer service by responding to inbound and making outbound calls in a timely manner and displaying professionalism towards all customers and documents all call information according to standard operating procedures
* Identifies Donor Service's needs, clarify information, research every issue and provide solutions and / or alternatives
* Assists Donor Services and Recruitment department with meeting department metrics
* Provides support with validation of system related to Donor Services
* Initiates Smart CAPA, participate in error management and document resolutions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE:
High school diploma or equivalent and six months to one year related experience and/or training.
CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:
None
KNOWLEDGE, ABILITIES AND SKILLS:
* Ability to adapt and communicate professionally and maintain cooperative working relationships with those contacted in the course of work
* Ability to multi-task, set priorities and manage time effectively
* Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals
* Ability to write routine reports and correspondence
* Strong phone and verbal communication skills and active listening skills
* Ability to follow oral and written instructions
* Familiarity with Donor Services practices (i.e. Smart Solve, RSA, and CAPA)
* Ability to speak effectively before groups or employees of the organization
* Ability to speak, write, read, and understand English
* Basic computer skills including knowledge of Microsoft Office applications
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Tasks involve ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Some tasks may involve manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station.
ENVIRONMENTAL REQUIREMENTS:
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate.
OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories
$29k-47k yearly est. Auto-Apply 18d ago
Memory Support Specialist- PRN
Shellpoint 4.0
Fort Myers, FL jobs
What We're Looking For…
We're seeking a caring and compassionate non-certified Memory Support Caregiver or CNA to join our team! Our Memory Support Caregivers and CNA's work within our dedicated Memory Care building: Connected Living. This person will provide for the daily needs of our Connected Living residents. The ideal Memory Support Caregiver candidate will have a flexible schedule, and a passion for compassionate caregiving. Previous caregiving experience and/or experience caring for residents with dementia and related memory disorders is preferred. This is a PRN position.
$27k-31k yearly est. 13d ago
Driver Support Specialist - 020113
Interamerican Medical Center Group LLC 4.2
Medley, FL jobs
The Driver SupportSpecialist is responsible for opening the Base every morning and ensures Drivers correctly inspect their respective vehicles. Keeps the "Daily Log for Vehicles" updated and sends to the Department daily.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Takes company vehicles to the repair shops if needed.
Replaces any absent driver and should make sure to provide the service without inconvenience.
Helps in answering incoming calls to the Base offices.
Assume the Dispatcher's work when he/she is absent.
Enforces the Transportation Department rules, regulations and procedures in the daily operation of the drivers and logistic needs.
Maintain current transportation information log to date and track the GPS display screen to pinpoint exact locations of all vehicles throughout the day.
Cooperates in enforcing the timely pick-up and drop-off by drivers of all patients to and from their respective appointments.
Keep track of the Daily Transportation Schedule avoiding any unnecessary overtime by the drivers.
Helps to prepare schedule for the following day's routes and to verify the information entered for each trip is accurate.
Helps to organize the work to meet the schedule and timelines within a constantly changing environment.
Informs the Base Manager and Dispatcher of any incident or delays with patients for proper investigation.
Other duties as assigned.
EXPERIENCE AND REQUIRED SKILLS
High School Diploma or equivalent required.
Valid FL Drivers License.
The ability to work with individuals from diverse cultural levels, ethnic and age groups.
To excel on customer service excellence.
Able to work in a fast-paced and stressful environment maintaining a professional demeanor.
Possess superior interpersonal and communication skills.
Able to operate a computer and the needed software to handle the transportation programs.
Bi-lingual preferred having the ability to communicate clearly and concisely in both English and Spanish.
IMC Health provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$37k-58k yearly est. Auto-Apply 60d+ ago
Member Support Specialist (Mon-Fri 11am-8pm EST)
Revive Health 4.3
Nocatee, FL jobs
About Us: Revive is a dynamic and innovative organization specializing in healthcare delivery and technology. We pride ourselves on delivering exceptional products/services and building strong, long-lasting relationships with our valued clients.
The Member SupportSpecialist is responsible for answering incoming calls, emails, and chats from the Members and Care Coordinators. Also ensuring that members are navigated successfully through their healthcare and social determinant needs.
Duties:
* Responsible for demonstrating the highest skill levels regarding member service, data entry, problem-solving, and the ability to follow-up and follow through to assist members.
* Responsible for learning all care plans and building a strong knowledge base to provide excellent customer care.
* Help resolve member concerns pertaining to membership benefits, member portal support, and general inquiries.
* Manage and resolve web support tickets and live chats from members.
* Assist with member education and ensure that each member has access to the services needed.
* Serve as a liaison between the member and other departments
* Consistently exhibit behavior and communication skills that demonstrate Revive Health's commitment to superior member service, including quality, care, and concern with every internal and external customer.
* Use, protect, and disclose members protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
* Perform outbound calls to members as needed or assigned
* Perform additional duties as assigned
Requirements
* High school diploma or GED required
* Two (2) or more years' of call center experience
* Previous experience working with health insurance or in a health care environment
* Computer literate with strong data entry skills
* Customer service-oriented
* Excellent verbal and written communication skills
* Strong active listening skills
* Impeccable telephone skills and telephone etiquette
* Ability to maintain composure to a challenging situation
* Excellent problem-solving skills
* Organized, detail-oriented and task-oriented
* Ability to multi-task and be flexible
* Ability to work in a fast-paced, team-oriented environment
* Self-motivated and team player
* Ability to propose new, better solutions
$31k-51k yearly est. 10d ago
Member Support Specialist (Mon-Fri 9am-6pm EST)
Revive Health 4.3
Nocatee, FL jobs
About Us: Revive is a dynamic and innovative organization specializing in healthcare delivery and technology. We pride ourselves on delivering exceptional products/services and building strong, long-lasting relationships with our valued clients.
The Member SupportSpecialist is responsible for answering incoming calls, emails, and chats from the Members and Care Coordinators. Also ensuring that members are navigated successfully through their healthcare and social determinant needs.
Duties:
* Responsible for demonstrating the highest skill levels regarding member service, data entry, problem-solving, and the ability to follow-up and follow through to assist members.
* Responsible for learning all care plans and building a strong knowledge base to provide excellent customer care.
* Help resolve member concerns pertaining to membership benefits, member portal support, and general inquiries.
* Manage and resolve web support tickets and live chats from members.
* Assist with member education and ensure that each member has access to the services needed.
* Serve as a liaison between the member and other departments
* Consistently exhibit behavior and communication skills that demonstrate Revive Health's commitment to superior member service, including quality, care, and concern with every internal and external customer.
* Use, protect, and disclose members protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
* Perform outbound calls to members as needed or assigned
* Perform additional duties as assigned
Requirements
* High school diploma or GED required
* Two (2) or more years' of call center experience
* Previous experience working with health insurance or in a health care environment
* Computer literate with strong data entry skills
* Customer service-oriented
* Excellent verbal and written communication skills
* Strong active listening skills
* Impeccable telephone skills and telephone etiquette
* Ability to maintain composure to a challenging situation
* Excellent problem-solving skills
* Organized, detail-oriented and task-oriented
* Ability to multi-task and be flexible
* Ability to work in a fast-paced, team-oriented environment
* Self-motivated and team player
* Ability to propose new, better solutions
$31k-51k yearly est. 10d ago
Personal Support Specialist
Home Care Association 4.1
Pembroke Pines, FL jobs
Replies within 24 hours Job Title: Personal SupportSpecialist (PSS) Schedule: Part-Time We are seeking a compassionate and reliable Personal SupportSpecialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others.
Key Responsibilities:
Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility
Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces
Provide companionship and emotional support to clients
Assist with medication reminders (as allowed by state regulations)
Monitor and report any changes in the client's condition or behavior
Follow care plans and document daily activities accurately
Adhere to safety protocols and infection control procedures
Qualifications:
High school diploma or equivalent
Certification as a Personal SupportSpecialist (PSS) or willingness to complete approved training
Previous experience in home care, assisted living, or a related field is preferred but not required
Strong communication and interpersonal skills
Ability to handle physical aspects of the job (e.g., lifting, bending)
Reliable transportation and valid driver's license (if travel is required)
Must pass background checks and any other state-required screenings
Why Join Us:
r
Flexible part-time hours
Supportive team environment
Opportunity to make a meaningful difference in the community
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Becoming a Caregiver
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
As our population ages, the demand for caregivers is growing every day! Is this career right for you?
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
$32k-51k yearly est. Auto-Apply 60d+ ago
Personal Support Specialist
Home Care Association 4.1
Orlando, FL jobs
Replies within 24 hours Job Title: Personal SupportSpecialist (PSS) Schedule: Part-Time We are seeking a compassionate and reliable Personal SupportSpecialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others.
Key Responsibilities:
Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility
Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces
Provide companionship and emotional support to clients
Assist with medication reminders (as allowed by state regulations)
Monitor and report any changes in the client's condition or behavior
Follow care plans and document daily activities accurately
Adhere to safety protocols and infection control procedures
Qualifications:
High school diploma or equivalent
Certification as a Personal SupportSpecialist (PSS) or willingness to complete approved training
Previous experience in home care, assisted living, or a related field is preferred but not required
Strong communication and interpersonal skills
Ability to handle physical aspects of the job (e.g., lifting, bending)
Reliable transportation and valid driver's license (if travel is required)
Must pass background checks and any other state-required screenings
Why Join Us:
Flexible part-time hours
Supportive team environment
Opportunity to make a meaningful difference in the community
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Becoming a Caregiver
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
As our population ages, the demand for caregivers is growing every day! Is this career right for you?
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
$31k-49k yearly est. Auto-Apply 60d+ ago
Personal Support Specialist
Home Care Association 4.1
Orlando, FL jobs
Replies within 24 hours Job Title: Personal SupportSpecialist (PSS) Schedule: Part-Time We are seeking a compassionate and reliable Personal SupportSpecialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others.
Key Responsibilities:
Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility
Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces
Provide companionship and emotional support to clients
Assist with medication reminders (as allowed by state regulations)
Monitor and report any changes in the client's condition or behavior
Follow care plans and document daily activities accurately
Adhere to safety protocols and infection control procedures
Qualifications:
High school diploma or equivalent
Certification as a Personal SupportSpecialist (PSS) or willingness to complete approved training
Previous experience in home care, assisted living, or a related field is preferred but not required
Strong communication and interpersonal skills
Ability to handle physical aspects of the job (e.g., lifting, bending)
Reliable transportation and valid driver's license (if travel is required)
Must pass background checks and any other state-required screenings
Why Join Us:
Competitive starting pay of $18.50/hour
Flexible part-time hours
Supportive team environment
Opportunity to make a meaningful difference in the community
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Becoming a Caregiver
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
As our population ages, the demand for caregivers is growing every day! Is this career right for you?
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
$18.5 hourly Auto-Apply 60d+ ago
Support Specialist/Behavior Health Technician (Night Shift)
Operation Par, Inc. 3.7
Support specialist job at Operation PAR
ABOUT THE ORGANIZATION:
Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders. PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical services, and research.
BENEFITS:
9 paid holidays per year
3 weeks of PTO per year (on top of holidays). PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
Medical/Dental/Vision/Life Insurance
401k matching
Tuition reimbursement
Continuing education, reimbursement for professional certifications, licensure and qualified supervision.
SCHEDULE:
Full time, part time available
OVERNIGHT PREFERRED: 11pm-7am (+$1/Hr Shift Differential)
$16.48 + Shift Diff (evenings & weekends)
JOB FUNCTIONS:
Entry level client serving position for individuals with limited counseling skills and/or experience. Involves responsibility for the health, safety, and security of clients assigned. Involves transportation of clients in an approved agency vehicle. Under appropriate supervision, may provide information and education to clients in a group setting. Provides 24-hour coverage during assigned shift.
EDUCATION AND EXPERIENCE:
High school diploma or GED equivalent required.
One (1) year experience in treatment, counseling education, or related field preferred.
SPECIAL REQUIREMENTS:
Valid driver's license or state ID card required.
Must be cleared by PAR auto insurance carrier to operate PAR vehicles.
Must pass level II background (********************************* and drug screen.
Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Operation PAR Inc is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.
EOE/ADA/VETERANS/DFWP