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Operation shift supervisor skills for your resume and career

Updated January 8, 2025

5 min read

Operation shift supervisor example skills

Below we've compiled a list of the most critical operation shift supervisor skills. We ranked the top skills for operation shift supervisors based on the percentage of resumes they appeared on. For example, 11.6% of operation shift supervisor resumes contained customer service as a skill. Continue reading to find out what skills an operation shift supervisor needs to be successful in the workplace.

15 operation shift supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how operation shift supervisors use customer service:

Experience in resolving difficult customer situations effectively & efficiently while ensuring the highest level of customer service & satisfaction.
Trained in receiver operations and alarm system/sprinkler system operations as part of technology awareness and customer service requirements.

2. Basic Math

Here's how operation shift supervisors use basic math:

Skilled to perform basic math infunctions.

3. Pallets

Here's how operation shift supervisors use pallets:

Loaded and received products that was needed in the warehouse using the forklift or pallet jack to stock or load material.
Initiated pallet recycling program in 2016 with an annual estimated savings of $20K-$25K.

4. ISO

Here's how operation shift supervisors use iso:

Developed and prepared operating procedures and specifications per ISO 14001 quality systems which resulted in timely approval of ISO 14001 certification.
Developed and wrote operating procedures, as well as safety procedures for the companies ISO 9000 Quality Management System.

5. Safety Standards

Here's how operation shift supervisors use safety standards:

Report to production management staff regarding inspection logs, departmental productivity objectives, safety standards and other related logged information.
Maintained workplace safety standards and production benchmarks.

6. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how operation shift supervisors use quality standards:

Coordinated merchandise movement within specified productivity, cost and quality standards.
Performed atmospheric monitoring, quality analysis on crude oil samples and S&W testing to meet and maintain quality standards.

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7. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how operation shift supervisors use safety procedures:

Trained in hazardous materials, and maintained certification in accordance with safety procedures.
Oversee daily operations and ensure every member of my team is adhering to all safety procedures while performing their duties.

8. Cleanliness

Here's how operation shift supervisors use cleanliness:

Ensured cleanliness of OR and aseptic/sterile procedures were done in a manner to provide patient safety and provide positive out comes.
Controlled physical access, safety and overall cleanliness of the data center.

9. OSHA

Here's how operation shift supervisors use osha:

Ensured proper equipment isolation under Lockout/Tag-out for troubleshooting and inspections in adherence with OSHA regulations.
Reduced lost time plant injuries 75% as an OSHA Certified Industrial Equipment Trainer.

10. Preventative Maintenance

Here's how operation shift supervisors use preventative maintenance:

Maintained and Repaired Machinery and Equipment as a Preventative Maintenance Laborer.
Scheduled preventative maintenance in accordance with plant and safety guidelines.

11. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how operation shift supervisors use troubleshoot:

Communicate and troubleshoot varied technical issues both mechanical and electrical with maintenance personnel for repair.
Identified and troubleshoot equipment operating problems.

12. Inventory Control

Here's how operation shift supervisors use inventory control:

Inventory control checks for loss prevention of warehouse Preformed routine maintenance on equipment on an as needed basis.
Managed all functions on second shift - maintenance, production, and inventory control.

13. Customer Orders

Here's how operation shift supervisors use customer orders:

Scheduled machine schedules based on customer orders and due dates.
Produced copies for the completion of customer orders.

14. Calipers

Here's how operation shift supervisors use calipers:

Skilled with a variety of tools, calipers, micrometer and mixing materials.
Used blueprints, calipers, micrometers, dial indicators, plug gages, thread gages and comparator to check finished parts.

15. Customer Satisfaction

Here's how operation shift supervisors use customer satisfaction:

Verify quality assurance to ensure in-process specifications are met so products remain in conformance so they meet or exceed customer satisfaction.
Participated in ongoing training and briefing sessions dealing with quality service and customer satisfaction.

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List of operation shift supervisor skills to add to your resume

The most important skills for an operation shift supervisor resume and required skills for an operation shift supervisor to have include:

Customer Service
Basic Math
Pallets
ISO
Safety Standards
Quality Standards
Safety Procedures
Cleanliness
OSHA
Preventative Maintenance
Troubleshoot
Inventory Control
Customer Orders
Calipers
Customer Satisfaction
Ladders

Quality Products
Lean Manufacturing
Work Ethic
PPE
Sops
Management System
PC
Data Entry
Lean Six Sigma
Direct Supervision
CNC
Routine Maintenance
PowerPoint
Windows
DOT
Technical Support

Minor Maintenance
Process Equipment
Customer Specifications
Production Schedules
LOTO
Equipment Maintenance
Employee Engagement
Remedy
Plant Operations
Operations Shift
Employee Development
HVAC
PLC
Emergency Situations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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