What does an operation shift supervisor do?

An operation shift supervisor oversees the company's day-to-day operations and employee performance. As an operation shift supervisor, you will perform a number of tasks that include assigning tasks to staff, ensuring all operations and sales run smoothly, and responding to inquiries and complaints from customers. In addition, you are expected to monitor the work habits of employees and to motivate them by offering incentives for excellent performance. You are also responsible for maintaining customer satisfaction and retention and responding to emergencies, unexpected problems, and crises.
Operation shift supervisor responsibilities
Here are examples of responsibilities from real operation shift supervisor resumes:
- Manage day-to-day operations of logistics facility using proprietary logistics planning systems while tracking and coaching employees to process standards and metrics.
- Plant must be visitor ready and meet/exceed all ASI/AIB, GMP, and HACCP guidelines.
- Maintain personnel records, production reports and other company and government standards (SSOP, HACCP, PPE).
- Preform MIG and TIG welding.
- Perform & assists in internal ISO audits.
- Maintain hot bar for cleanliness and fresh hot foods.
- Train and update all personal in command on CPR training.
- Preform basic maintenance tasks to ensure the machines run properly.
- Conduct safety and health audits to ensure OSHA and site compliance.
- Control physical access, safety and overall cleanliness of the data center.
- Operate and setup CNC and manual machines using setup sheets and tooling list.
- Complete and sign off on MSHA safety log at the end of daily shift
- Carry out supervisory responsibilities in accordance with current GMP, policies, and applicable laws.
- Skil in operation of mig and arc welders, saws, grinders, shears, punching machines, and brake presses.
- Care planning and iv medications administration.
Operation shift supervisor skills and personality traits
We calculated that 12% of Operation Shift Supervisors are proficient in Customer Service, Basic Math, and Pallets.
We break down the percentage of Operation Shift Supervisors that have these skills listed on their resume here:
- Customer Service, 12%
Experience in resolving difficult customer situations effectively & efficiently while ensuring the highest level of customer service & satisfaction.
- Basic Math, 7%
Skilled to perform basic math infunctions.
- Pallets, 5%
Loaded and received products that was needed in the warehouse using the forklift or pallet jack to stock or load material.
- ISO, 5%
Developed and prepared operating procedures and specifications per ISO 14001 quality systems which resulted in timely approval of ISO 14001 certification.
- Safety Standards, 4%
Report to production management staff regarding inspection logs, departmental productivity objectives, safety standards and other related logged information.
- Quality Standards, 4%
Coordinated merchandise movement within specified productivity, cost and quality standards.
"customer service," "basic math," and "pallets" are among the most common skills that operation shift supervisors use at work. You can find even more operation shift supervisor responsibilities below, including:
The three companies that hire the most operation shift supervisors are:
- Penske Logistics74 operation shift supervisors jobs
- Amazon53 operation shift supervisors jobs
- Parker Global Strategies28 operation shift supervisors jobs
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Operation shift supervisor vs. Assembly supervisor
Assembly Supervisors oversee and coordinate employees' work on assembly-lines. The supervisors assign personnel to stations or tasks and prepare their work schedules. They monitor processes to make sure that the employees are carrying out their tasks correctly. It is their responsibility to monitor the whole assembly process for delay prevention. They also contribute to developing procedures and processes to boost the overall operation of the assembly lines.
While similarities exist, there are also some differences between operation shift supervisors and assembly supervisor. For instance, operation shift supervisor responsibilities require skills such as "customer service," "basic math," "pallets," and "iso." Whereas a assembly supervisor is skilled in "continuous improvement," "corrective action," "assembly line," and "assembly operations." This is part of what separates the two careers.
Assembly supervisors earn the highest salaries when working in the automotive industry, with an average yearly salary of $79,821. On the other hand, operation shift supervisors are paid more in the energy industry with an average salary of $43,375.The education levels that assembly supervisors earn slightly differ from operation shift supervisors. In particular, assembly supervisors are 0.4% more likely to graduate with a Master's Degree than an operation shift supervisor. Additionally, they're 0.1% less likely to earn a Doctoral Degree.Operation shift supervisor vs. Line supervisor
A line supervisor is responsible for monitoring the line operations within an organization, ensuring the adequacy of line staff on production, and supervising the quality control processes. Line supervisors enforce the highest safety standards and procedures within the premises to avoid operation hazards that might cause delays in the production. They also train new employees, coordinate with the management for process improvement, and develop strategic techniques to minimize excessive costings without compromising the service quality.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that operation shift supervisor responsibilities requires skills like "customer service," "basic math," "pallets," and "iso." But a line supervisor might use other skills in their typical duties, such as, "safety rules," "continuous improvement," "food safety," and "assembly line."
Average education levels between the two professions vary. Line supervisors tend to reach similar levels of education than operation shift supervisors. In fact, they're 0.5% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.Operation shift supervisor vs. Processing supervisor
A processing supervisor is responsible for overseeing the overall operational processes of a department and ensuring that the team members adhere to the highest quality standards and efficiency. Processing supervisors strategize efficient techniques to maximize the productivity and performance of the staff to deliver customer satisfaction and increase the company's brand reputation to the public. They also coordinate with clients, respond to inquiries and concerns, and resolve any complications related to the process and project management procedures.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an operation shift supervisor is likely to be skilled in "basic math," "pallets," "iso," and "safety standards," while a typical processing supervisor is skilled in "sterile processing," "patients," "spd," and "aami."
Processing supervisors make a very good living in the finance industry with an average annual salary of $55,456. On the other hand, operation shift supervisors are paid the highest salary in the energy industry, with average annual pay of $43,375.processing supervisors typically earn similar educational levels compared to operation shift supervisors. Specifically, they're 3.2% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.Operation shift supervisor vs. Shift production supervisor
A shift production supervisor is in charge of overseeing business operations, ensuring efficiency and smooth workflow. Their responsibilities revolve around devising strategies to reach production standards and production targets, supervising and assessing staff performance, delegating tasks, managing schedules, and prioritizing customer satisfaction. They may also produce progress reports and presentations, address and resolve any issues or concerns, and train new workforce members. Furthermore, as a supervisor, it is essential to lead and encourage team members, all while implementing the company's policies and regulations.
Types of operation shift supervisor
Updated January 8, 2025











