Operations Supervisor
Operation supervisor job in Seward, AK
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Seward, AK
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Full-Time | Leadership Opportunity | Growth-Focused
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Salary: $75,000 - $80,000 annually + 10% Bonus
Waste Connections, Inc. (NYSE: WCN) is more than just the premier waste services company in North America - we're a place where driven individuals can thrive, grow, and make a real impact. We're looking for a passionate and results-oriented Operations Supervisor to join our team in Seward, AK.
Why Join Waste Connections?
Culture of Ownership: We empower our people to make decisions and take initiative.
Integrity & Respect: We do what we say and treat others with dignity.
Career Growth: We invest in our people and promote from within - many of our leaders started in this very role.
Relocation Opportunities: Open to moving for the right opportunity? So are we.
What You'll Do:
Lead and supervise daily operations of solid waste collection crews.
Monitor route progress and adjust staffing or assignments as needed.
Conduct field inspections to ensure safety, efficiency, and compliance.
Address and resolve customer service issues and complaints.
Coach, mentor, and conduct performance reviews for frontline employees.
Develop and implement short- and long-term operational goals.
Ensure compliance with OSHA, environmental regulations, and local permits.
Champion a culture of safety and continuous improvement.
What You Bring to the Table:
Bachelor's degree strongly preferred.
Prior experience in transportation, logistics, or trucking operations.
Ability to obtain a Class B CDL within 90 days of hire.
Strong leadership, communication, and problem-solving skills.
Proficiency in Microsoft Excel and business systems.
Willingness to relocate for future advancement opportunities.
Your Future Starts Here
This role is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, and is eager to grow into higher-level management within 1-3 years.
Ready to lead with purpose? Apply now and become part of a company that values your voice, your growth, and your impact.
To be considered for any of our current openings you must complete an application at ************************ . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#ACOpsSup
Clinical Operations Lead
Operation supervisor job in Juneau, AK
**Become a part of our caring community and help us put health first** Who We Are Humana's CenterWell Senior Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country. CenterWell Medical Group is the newest line of business under the CenterWell umbrella, providing virtual wraparound services to a broad population of members who need it the most.
We're a fast-growing organization changing how clinical care is delivered - using innovation, data, and technology to keep patients healthier. Our team is mission-driven, collaborative, and unafraid to challenge the status quo in healthcare.
About the Role
We're seeking a Clinical Operations Lead for CenterWell Medical Group who brings energy, creativity, and a bias toward action in transforming healthcare. This is a hands-on role for someone who loves to take big ideas and turn them into tangible results. Reporting directly to the Chief Medical Officer, this role will design, implement, and optimize clinical programs that drive quality, efficiency, and impact.
The ideal candidate is an operational expert and is eager to be on the forefront of healthcare innovation. This role works closely with senior leaders, providers, operations, and technology teams to bring new care models to life - translating strategic vision into daily practice.
They have deep expertise in clinical operations, including understanding the patient and provider experience. They thrive in a fast-paced environment, enjoy problem-solving, and are not afraid to roll up their sleeves.
**Job Description**
**Job Title:** Clinical Operations Lead
**Location** : Remote, USA with preferred locations in Boston, MA or Washington, DC
**What You'll Do**
+ Design and implement programming to support quality care, focusing on end-to-end operations and driving projects to completion (ex. Diabetes management program)
+ Act as a clinical operations escalation point for key internal stakeholders
+ Analyze performance data and develop frameworks for continuous improvement processes, including how to prioritize with business objectives in mind
+ Drive continuous improvement across quality, safety, and provider experience
+ Lead provider activation workstream - support license expansion, collaborative requirements, chart reviews, and cross-collaboration with legal, credentialing and technology stakeholders
+ Standardize and optimize workflows across clinical onboarding and training
+ Partner with business operations, technology partners, and subject matter experts to collaborate on business initiatives that support clinical workflows and provider performance
**Requirements**
+ Bachelor's degree
+ 5+ years of experience in healthcare consulting, clinical operations, or a similar role
+ Experience working in innovative or rapidly scaling healthcare environments
+ Strong organizational and project management skills with a focus on execution and outcomes.
+ An understanding of telehealth and healthcare regulations, with a compliance mindset
+ A clear communicator who builds trust and alignment across clinical and non-clinical teams
+ A data-informed operator who can develop and execute new clinical programming while maintaining stakeholder alignment
+ Ability to work independently in a fast-paced, remote-friendly environment.
+ Must be able to travel as needed about 10%
+ Advanced Microsoft Office skills
**Preferences**
+ Master's degree
+ Clinical background preferred (ex. RN, Pharmacist, NP, etc)
+ Startup or digital health experience a plus
+ Virtual care or value-based care experience
+ Experience implementing quality programs that focus on clinical outcomes
+ Remote, USA with preferred locations in Boston, MA or Washington, DC
**Use your skills to make an impact**
**Alert**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
**Interview Format - HireVue**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Benefits**
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
\#LI-MM1
\#LI-Onsite
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 03-30-2026
**About us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Easy ApplyOperations Leader
Operation supervisor job in Anchorage, AK
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
As a Solutions Leader on Duty, you'll ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You'll work to ensure all partners are providing each guest with the best experience possible by helping them find and purchase animals, supplies and services. You'll work the cash register and ensure that our merchandise is properly stocked and priced, as well as assist in leading aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
* Be a role model within our selling model and support guest interactions as needed.
* Have a strong interest in animal welfare.
* Complete and apply training programs to maintain a high level of expertise of their role.
* Coach partners around guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets.
* Process register transactions in a way that creates a great experience for each guest.
* Supports the overall Omni Guest Experience for the Pet Care Center through execution as well as training and coaching partners to include: BOPUS, Loyalty Programs, Ship-from-store, and Endless Aisle.
* Functions as Leader on Duty for supporting for supporting Pet Care Center execution, training, communication and maintenance of company initiatives, pet care, legal compliance, policies, procedures, safety practices, and promotions.
* Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center
* Promote a positive leadership culture of teamwork, inclusion, and collaboration.
Other Essential Duties
* UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
* CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
* BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
* ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
* Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
* A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.
* In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
* Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Education/Skills
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.
Supervisory Responsibility
* Ensures partners are providing quick and courteous service to all guests throughout the Pet Care Center.
* Ensures high merchandising standards are maintained throughout the Pet Care Center.
* Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.
* In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.
* Adhere to and promote established safety procedures for partners, guests, and pets.
Work Environment
The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
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Portfolio Operations Lead, Indoor Retail
Operation supervisor job in Juneau, AK
The Portfolio Operations leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our factories, recommending and implementing FPP (80/20) behavior, and serves as a liaison between the General Management team and our various internal stakeholders (Operations, Finance, etc.).
Responsibilities
+ Plant ParticipationRegularly participate in relevant factory meetings to keep the GM group informed of opportunities and concerns within the operational environment, enabling proactive problem-solving.
+ Lead the implementation of new product processes (such as operational lines or software introductions) that require support from the product group within operational facilities.
+ Facilitate monthly and quarterly SPR reviews, including Gate Reviews and Red Program Reviews.
+ Oversee the PI process and prioritize accordingly.
+ Manage Commercial and New Product Development milestones.Financial Management
+ Prepare regular financial and operational reviews for weekly management discussions to ensure teams remain on track.
+ Monitor trends and benchmarks critical to achieving top- and bottom-line performance for the P&L.
+ Drive FPP Simplification Input to Platform Roadmap and Lifecycle
+ Simplify and prioritize programs in alignment with profit & loss (P&L) investment expectations across the solution stack and regions.
+ Enable rapid decision-making and empower teams to propose solutions and escalate risks.
+ Collaborate with Product Managers to drive mid- and long-term growth of respective products through Marketing-Led Opportunities (MLOs).Governance & Decision-Making
+ Manage review agendas, driving decisions and follow-up actions.
+ Deploy Vontier Business System tools to enhance portfolio strategy execution.Team Enablement
+ Coach teams on gate criteria and review readiness.
+ Promote transparency, accountability, and cross-functional collaboration.M&A and Partner Technologies
+ Support commercialization of products.
+ Manage deal desk processes.
+ Who You Are (Qualifications) Required Skills / Qualifications / Certifications / Tech StackEssential
+ 6+ years proven experience in portfolio management, product strategy, or business operations.
+ 5+ years strong leadership and facilitation skills across cross-functional teams.
+ Demonstrated understanding of Product Improvement, Lifecycle management, Daily Management and Process Improvement frameworks for integrated solutions.
+ Ability to manage complex investment decisions and resource trade-offs.
+ Excellent communication and stakeholder engagement skills.Preferable
+ Bachelor's degree in Business, Engineering, or related field.Deliverables
+ Product P&L management, margin expansion, and lifecycle simplification.
+ Visual managed tool listing prioritized program list (PPL)
+ PPL aligned to Convenience Retail strategy and resource allocation
+ Ensure alignment of SPR gates to evaluate program readiness for investment decisions, commercialization and product lifecycle
+ Review programs off-track proposing solutions, resource asks and portfolio/regional implications
+ Run quarterly/monthly SPR reviews Outcomes
+ High degree of alignment among finance, operations, and product focused teams
+ Investment decisions and program prioritization linked to overall Convenience Retail and Vontier strategy
+ Increased Revenue and Operating Profit through FPP mindset
+ Accelerate time to revenue, optimize investments
+ Resource efficiency and utilization across portfolios Competencies
+ Strategic Thinking: Ability to align portfolio decisions with long-term business strategy.
+ Leadership & Influence: Facilitate cross-functional collaboration and drive decision-making.
+ Lean Fundamentals: Proficiency in VBS tools such as Focused Prioritization Planning, Value Stream Mapping, Standard Work, and Kaizen.
+ Customer-Centricity: Apply Voice of the Customer insights to prioritize high-value programs.
+ Rapid Decision-Making: Enable fast, transparent decisions through clear governance and data-driven insights.
+ Growth Mindset: Champion continuous improvement and innovation across the portfolio.
+ Communication: Clearly articulate priorities, program health, and strategic implications to leadership and teams.
\#LI-LP1 #LI-Remote #findyourpath #fuelyourpassion
The base compensation range for this position is $112,300 to $143,600 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.*
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
**WHO IS INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Operations Supervisor
Operation supervisor job in Fairbanks, AK
Lynden Transport is looking for an Operations Supervisor who supervises and coordinates service center activities in local and service center managed area, including the pick-up and delivery and linehaul operations, related paperwork, communications, safety and hazardous materials handling compliance, and customer service activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Supervises and is responsible for the efficient off-loading and outbound loading of trailers from and to the service center. Coordinates and helps perform all service center activities. These activities include receiving, loading and delivery of freight, dispatching of service equipment for maintenance, supervision of dock and yard activities, linehaul and pick-up & delivery operations, and completion of required record keeping. May perform these duties personally or through subordinates.
Supervises and develops plans for efficient use of materials, equipment and employees. Provides recommendations to management. Implements and enforces company policies. Enforces safety regulations and compliance with governmental regulations regarding proper handling and transporting of hazardous materials. Enforces compliance of the Federal Motor Carrier Safety regulations. Determines work requirements and assigns personnel as needed. Works with employees to analyze work requirements and work conditions to propose and implement changes to increase efficiency and effectiveness. Analyzes and resolves work problems, or assists workers in solving work problems. Helps motivate workers to achieve work goals.
Performs customer service activities, such as tracing and reporting to the customer the status of their freight shipments, charges and services performed, and obtaining proof of delivery. Mans and works at the receiving window to greet and to respond to customer requests.
Scans and images documents, such as bills of ladings or delivery receipts. Files, copies or otherwise handles correspondence and documents or records as directed.
Records, traces, and enters information on company computer system as required. Makes inquiries from computer system. Operates other simple business machines. Maintains details of business transactions or other records as required. Counts, weighs, measures, and records number of units or other data regarding freight moved or handled. Makes calculations in totaling the accounts, determining discounts and computing extensions. Answers telephones and gives information to callers.
Dependable and consistent attendance required.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School diploma or equivalent recommended. Experience in the transportation industry preferred.
Ability to read and interpret documents such as hazardous materials shipping regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to present information and respond to questions from managers, customers and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and density.
Ability to apply commonsense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to work with others.
Must be able to type and/or use keyboard efficiently.
Position requires ability to write and use a keyboard for extended periods. Must be able to lift and/or move up to 50 pounds. Must be able to travel throughout the service center and office facility repeatedly during shift. Must be able to conduct telephone communication. Must be able to sit, stand or walk for extended periods.
While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee also may work near moving mechanical parts and may be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.
TRIBAL VICTIM SERVICES SUPERVISOR - Hooper Bay, Chevak, or Scammon Bay
Operation supervisor job in Alaska
Vacancy Name TRIBAL VICTIM SERVICES SUPERVISOR - Hooper Bay, Chevak, or Scammon Bay Vacancy No VN842 Employment Type Full Time Non-Exempt $35.00 +DOE Salary Period Hourly Benefits As a full time, regular employee, you will be eligible to participate in the benefit programs on the first day of the month after your 60th day of employment.
Job Details
JOB SUMMARY: The Bay Haven Supervisor oversees daily DV/SA Shelter operations and provides guided support to CAC functions, ensuring trauma-informed, culturally responsive services across Hooper Bay, Scammon Bay, and Chevak. This position supervises both Shelter Lead Coordinators, supports Advocate training and documentation, guides crisis response and case management, and leads outreach, cultural healing groups, youth activities, and community engagement efforts. The Supervisor assists with MDT-related communication, maintains readiness of the CAC interview space, and will complete required training to later perform child forensic interviews as assigned. Regular travel for outreach and professional development is required, along with supporting data collection, monthly reporting, and program documentation in alignment with agency and grant expectations.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
* Supervise and support both Hooper Bay and Scammon Bay's Shelter Lead Coordinators, ensuring consistent, trauma-informed service delivery and adequate coverage across all shifts. Provide daily oversight to Advocates regarding onboarding, training, documentation expectations, and performance. Maintain a strong presence in shelter operations by monitoring caseloads, client needs, safety planning, cleanliness, facility readiness, and staff support. Ensure shelter operations meet safety, confidentiality, and cultural responsiveness standards.
* Guide Shelter staff in providing crisis response, safety planning, legal advocacy, and referrals, including assisting victims in navigating Tribal or State Court processes such as protective orders and related legal actions. Ensure client files, case notes, lethality assessments, and follow-up contacts are completed accurately and on time. Assist Shelter Leads with coordination of case management needs such as travel arrangements, resource connections, and aftercare planning for participants.
* Ensure all Advocates complete required training courses including DV/SA core training, confidentiality, cultural safety, emergency procedures, and agency policies. Track staff training hours and certifications and schedule required refreshers. Mentor staff in trauma-informed care, shelter operations, and victim-centered practices. Maintain compliance with program policies, accreditation expectations, and grant documentation requirements related to shelter services.
* Lead and coordinate Bay Haven outreach efforts in collaboration with the Shelter Leads, including crafting nights, cultural healing groups, youth activities, school partnerships, and community engagement events. Build and maintain relationships with Tribal councils, schools, clinics, AST/OCS, behavioral health providers, and other partners. Manage logistics, materials, and staff participation for outreach in all service communities.
* Team with the Tribal Victim Services Director to assist with limited daily tasks such as scheduling, communication with partners, and maintaining readiness of the interview space. Work toward completing forensic interview training and participate only as assigned. Ensure coordination of MDT meetings, case tracking, and communication is supported but not overseen under the guidance of the Victim Services Manager.
* Travel as required to Anchorage, Bethel, and the three service communities (Hooper Bay, Scammon Bay, Chevak) for outreach events, meetings, cross-training, and professional development. Attend statewide and national trainings to maintain supervisory skills, cultural competence, and trauma-informed leadership practices.
* Assist with data collection, monthly reports, and grant-related documentation related to shelter operations, outreach, and staff activities. Participate in agency meetings, supervision, and strategic planning activities as assigned.
COMPETENCIES, SKILLS, AND ABILITIES:
* Ability to read, comprehend, and follow established policies and procedures.
* Ability to manage work time well, prioritize and meet deadlines.
* Ability to exercise good judgment, courtesy and tact.
* Ability to establish good rapport with people of diverse cultures and belief systems.
* Demonstrated ability to work effectively in a team environment.
* Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality.
WORK ENVIRONMENT/JOB CONDITIONS:
* Agency is a mandated tobacco, drug and alcohol-free workplace.
* Develops and maintains constructive and cooperative working relationships with others.
* Uses computers and computer programs effectively to enter data, create spreadsheets and process information, and to develop documents, and program and training materials.
* Develops specific goals and plans to prioritize, organize, and accomplish work.
* Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures.
* Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* While performing the duties of this job, the employee is regularly grasp, type, see, talk, hear, and lift and carry 40 pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials.
* Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things.
* Must be in good general health and free from serious physical, mental health and/or substance abuse problems.
POSITION TYPE/EXPECTED HOURS OF WORK:
This is full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. or hours vary with location. Occasional evening and weekend work may be required as job duties demand.
TRAVEL:
Primarily local during the business day, although some out-of-area and overnight travel may be expected. Occasional travel to rural Alaska.
EMPLOYMENT REQUIREMENTS AND REQUIRED EDUCATION:
* Must be at least 18 years of age.
* Mandatory DV/SA advocacy training (within 90 days).
* Forensic Interviewer Certification (upon next scheduled training; travel required).
* State and federal background checks, including fingerprints, may be required.
* High School Diploma plus five years related professional experience in program management, rural community development, or related fields.
* Working knowledge of rural Alaska; ability to travel occasionally to rural program sites.
* Understanding of domestic violence, sexual assault, child abuse, trauma response, and crisis intervention.
* Employees are expected to remain alert, attentive, and fully engaged in their responsibilities during all working hours. Sleeping while on duty is strictly prohibited.
* Experience as a team player, coordinating projects and special events, training, and providing long-distance support.
* Demonstrated effective oral and written communication skills including strong expertise in cross-cultural communication.
* Responsible work ethic with reliable attendance.
* Proven ability and willingness to be self-directed in problem solving and decision-making and perform basic assignment with little or no direct supervision while also working effectively as a team member.
* Demonstrated intermediate level of computer skills necessary in order to use and create documents and reports, spreadsheets, workshop materials and slide presentations, and to enter data into intricate database programs and proficient use of Microsoft Word, Excel, PowerPoint, Publisher, and Outlook.
* Must keep all matters concerning participants in strictest confidence as required by HIPAA privacy and the 42 CFR, Part II confidentiality regulations.
* Must be able to provide own transportation to meet work schedule requirements.
* Must have a valid driver's License and maintain a valid driver's license throughout the course of employment. Must provide a copy of current driving record from the Department of Motor Vehicles annually.
* Must have an insured vehicle, present proof of insurance, and maintain proof of insurance throughout the course of employment.
* Agency recommends annual TB screening and physical as part of employee's personal wellness plan. (Recommendation - Not a requirement of this position)
PREFERRED EDUCATION AND EXPERIENCE:
* AA in related field of study.
* Experience administering tribal victim services programs in rural Alaska.
BENEFITS:
As a full time, regular employee, you will be eligible to participate in our competitive benefits programs on the first day of the month after your 60th day of employment, including but not limited to:
* Medical, Dental & Vision
* Life & Supplemental Insurance
* 401K/Pension Plan
* Flexible Spending Account/Health & Dependent Care
* Health Savings Account
* Employee Assistance Program
* 20 days (160 hours) of accrued Paid Time Off
* 12 Established paid holidays
* Monthly Wellness Reimbursement
Operations Supervisor I - Juneau Regional Branch
Operation supervisor job in Juneau, AK
Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. We are Hiring an Operations Supervisor to Join Our Team! Operations Supervisors oversee the daily operational integrity and branch functions of the branch to ensure consistent high quality customer service.
Salary: $28.00/hour minimum + 7.5% Differential. Job/salary offer would be commensurate with job level and experience.
Schedule: Monday-Friday
GENERAL PURPOSE SUMMARY
Supervises the daily operational integrity and branch functions of the banks small-to-medium branches, ensuring a consistent high quality customer service experience; trains, coaches, mentors, and supervises Universal Tellers and/or Personal Bankers driving branch deposit retention and growth goals; works closely with the Branch Manager to ensure critical timelines are met; and responsible for the internal controls including financial reporting and compliance and performs the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Promotes consistent and exceptional customer service that enhances customer interactions through coaching and demonstrating a genuine desire to assist and deliver a high level of support that leads to the overall branch experience through coaching, mentoring, and training.
* Furthers career development of branch staff by coaching, mentoring, and monitoring the branch training progression of employees. Conducts one on one coaching with direct reports on a regularly scheduled basis to ensure employee engagement.
* Engages with the banks customers to build and deepening relationships by promoting all areas of the bank to retain and expand the branches deposit portfolio.
* Supervises daily branch operations to comply with bank policy, procedures and banking regulations; ensures delegates have adequate and current compliance training and branch maintains a high satisfactory audit rating or better. Supervisors staff training and best banking practices to prevent regulatory errors.
* Serves as a digital expert and has working knowledge of the banks products and services to communicate and demonstrate to customers. Actively works with subject matter experts in all departments of the bank as a team to promote our One Solution approach to relationship building.
* Works closely to collaborate as a team with management and personal bankers on prospecting customers to develop new business.
* Maintains branch security and minimizes branch losses and/or risk or exposure to losses.
* Researches and resolves out of balance conditions, customer discrepancies and errors; ensures consumer complaints are immediately directed to the appropriate person, in accordance with the Bank's Consumer Complaint Policy.
* Ensures proper completion of proof and review functions within the branch.
* Performs other work-related duties as assigned by branch manager.
COMPLIANCE EXPECTATIONS
* Ensure business unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads).
* Ensure you and your delegates comply with the bank's policies, procedures, laws, and regulations.
* Stay up to date on relevant laws and regulations.
* Ensure you and your delegates comply with the bank's policies, procedures, laws and regulations.
* Maintain customer confidence and protect the bank's operations by you and your delegates identifying and protecting confidential information.
SUPERVISORY RESPONSIBILITIES
Supervises employees in at least one unit of the branch's Deposit Section. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making recommendations regarding the hiring and terminating of employees.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Minimum: Bachelor's degree in business, accounting, or finance and two years bank operations/deposit experience; or four years related bank operations/deposit experience; or equivalent combination of education/training and experience. Six months in a lead or supervisory capacity. Strong customer service experience.
Preferred: Sales Experience.
OTHER SKILLS and ABILITIES:
Word processing and spreadsheet software experience required. The ability to handle highly confidential information, frequent deadlines, and time constraints required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, customers, and the general public.
MATHEMATICAL SKILLS:
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING SKILLS:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
Some overtime and weekend work may be required.
Business Operations Supervisor
Operation supervisor job in Kodiak, AK
The City of Kodiak is recruiting for a full-time Business Operations Supervisor, in the Harbor Department. The Department is looking for an experienced team player that has a desire to be a part of a highly engaged Harbor Department working hard to serve the needs of our community.
Under general supervision, this position is responsible for overseeing and performing specialized billing, receiving and processing payments, issuing receipts, and posting payment data to customer accounts. Duties of a specialized nature in support of the department or program include, but are not limited to, all customer billing and enforcement; delivering excellent customer service; records management; managing the assignment of berths; and maintaining all related procedural documentation and compliance. Supervise administrative support personnel assigned and provides support and performs full range of duties of the administrative personnel.
The Port & Harbors Department provides a variety of services to support the public marine facilities that are essential to the continued economic and recreational activities of the community. The Business Operations Supervisor is responsible for providing advanced technical support to the department in an efficient and effective manner and is frequently required to make high level independent, sound judgments and to work without direct supervision. Works closely with the Finance Department on accounting and financial related functions. The Business Operations Supervisor must perform these duties in a manner that reflects positively on the City and the department.
* Oversees and is responsible for port and harbor billing functions including, but not limited to setting up accounts, monthly, semi-annual, and annual billings, late fee calculations, account adjustments, and maintaining accurate records of all City customers, including address and ownership changes, and adjustments as needed and in accordance with policy.
* Performs customer service and assistance to the public involving reception and public information tasks; answers customer questions and inquiries or refers inquiries to the appropriate party; explains steps, appropriate forms, procedures, and requirements for various transactions, services, or activities; researches, resolves, and responds to customer problems and complaints; explains departmental policies and procedures to the public.
* Manages, supervises and oversees assigned staff to include: prioritizing and assigning work; conducting performance evaluations; provide training and ensuring personnel are trained; ensuring any performance deficiencies are corrected; ensuring personnel follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination and disciplinary recommendations.
* Oversees overdue accounts and prepares and sends reminders, notifications and delinquency notices and letters to ensure timely payments of outstanding balances; sets up and maintains collection process for delinquent customer accounts in accordance with City Code while maintaining a professional and customer-focused approach; provides reports to Harbormaster regarding the status of overdue and delinquent accounts and customers which are not responsive to collection attempts or are not remaining in communication regarding agreed-upon payment plans.
* Responds to elevated customer concerns by actively listening and thoroughly researching all relevant and pertinent related information to assist in a creative and energetic approach to problem-solving in accordance with City Code, City Schedule of Fees, Charges, and Tariffs, and department policies and procedures; provides all necessary information to Harbormaster when customer concerns and requests are outside the scope of authority.
* Sets up and maintains the port tariff rate tables and other related fees in the marina management and billing system; reviews and ensures accuracy of rates and fees entered into the systems; ensures system users are trained to competency in the areas of responsibility.
* Performs daily cash reconciliation and balancing; prepares daily deposit and necessary records in accordance with City procedures.
* Tracks and/or maintains a variety of records, logs, ledgers, and files; performs cashiering tasks and processes payments and prints documentation and records payment transactions; maintains related documentation and financial and accounts receivable reports.
* Manages department records in accordance with the records retention schedule.
* Develops and timely maintains procedure manuals for the marina management and billing system along with all other applicable department administrative tasks.
* Enters a variety of financial information into spreadsheets and/or databases; tests and maintains support systems; reviews and balances transactions, journals and ledgers in conjunction with the Finance Department.
* Assists with year-end audit on department financial records.
* Performs the full range of duties of the department administrative personnel.
* Protects the confidentiality of customer information and records.
* Performs other duties as assigned.
High school diploma or General Education Development (GED) and Associate's degree or two-year technical certificate in accounting, business, or related field and three to five years of progressively responsible accounts receivable, accounting, or bookkeeping experience and two years of supervisory experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Must have a valid Alaska Driver's License or ability to obtain within 30 days of hire.
KNOWLEDGE, SKILLS AND ABILITIES: (Generally describes the knowledge, skills, and abilities required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties.):
Knowledge of:
* Basic accounting principles and practices;
* Pertinent federal, state, and local laws, rules, and regulations, including the Kodiak City Code, City of Kodiak Schedule of Fees, Charges, and Tariffs;
* Accounts payable/receivable principles and practices;
* Principles of supervision, training, performance evaluation, and progressive discipline;
* Customer service principles;
* Data entry techniques;
* Basic mathematical concepts;
* Basic report preparation techniques;
* Records management principles and procedures including record keeping and filing;
* Modern office equipment and computers including intermediate knowledge of Microsoft Office applications, Adobe Pro and other applicable software applications.
Skill in:
* Reconciling financial records and information;
* Tabulating, recording, and balancing transactions;
* Maintaining records;
* Critical thinking;
* Identifying problems and applying a creative problem-solving approach;
* Preparing routine reports;
* Operating standard office equipment, including a 10-key by touch and typing;
* Providing customer service;
* Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.
Ability to:
* Perform a variety of difficult and complex financial and statistical work involving the use of independent judgement, accuracy and speed;
* Identify, prioritize, and delegate administrative tasks to administrative support personnel, while being able to step in and perform a wide variety of customer service and general clerical work to support administrative operations as needed;
* Make accurate mathematical calculations;
* Maintain accurate and interrelated financial records and identify and reconcile errors;
* Effectively supervise, train, evaluate staff and implement progressive discipline;
* Communicate effectively, both orally and in writing, to interpret, explain and apply policies and regulations applicable to the area assigned;
* Understand and carry out oral and written instructions;
* Assemble data and prepare clear and accurate financial statements and reports;
* Maintain professional and courteous interactions with the public;
* Learn to operate job related tools and machinery (i.e. folding and mail inserting machines);
* Using a variety of communication tools (electronic mail, VHF radio, phone, etc.);
* Maintain the confidentiality of customer information/data;
* Establish and maintain effective working relationships with those contacted in course of work.
PHYSICAL REQUIREMENTS:
Positions in this class typically require: reaching, standing, walking, finger dexterity, grasping, lifting, carrying, pushing, pulling, stooping, bending, kneeling, crouching, reaching, twisting, feeling, talking, hearing, seeing and repetitive motions.
Functions of this position require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. If the use of arm and/or leg controls require exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
WORKING CONDITIONS:
Most work performed in routine office environment with some out-of-office duties required. Non-standard work hours may be required. Regularly interacts with the general public including contacts of a complex or occasionally adversarial nature.
Operations Supervisor
Operation supervisor job in Ketchikan, AK
Department
Guest Services
Employment Type
Seasonal - Full Time
Location
Ketchikan Transportation & Guest Services
Workplace type
Onsite
RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Family Services Supervisor
Operation supervisor job in Kenai, AK
Department: Family Services
Employment Status: Full Time
Program: Family and Social Services
FLSA Status: Exempt
Reports To: Family and Social Services Director
Schedule: 40 hours/52 weeks
Supervises: Family Services Technician, DV/SA Advocate/Visitation Specialist, Family Services Case Worker, Family Services Preservation Worker, DV/SA Services Coordinator, Family Services Advocate Aide/Parenting Resource, Guardianship Case Manager, ICWA Tribal Representative
Job Summary
The Family Services Supervisor acts in a key supportive leadership role within Kenaitze Indian Tribe whose primary responsibility is the oversight of the Tribe's Family Services programs and staff, including planning program strategies, goals, initiatives and structure in alignment with the Tribe's values and vision. The Family Services Supervisor is responsible for budgetary and performance measures, achievement of goals and strategies, and results of monitoring functions. The Family Services Supervisor will works collaboratively with the Tribe's programs and outside agencies.
Essential Functions
Responsible for day to day operations of the Family Services programs, to include, operational planning, data collection/interpretation, award and funding compliance, budgets, personnel & records management oversight.
Develop procedures for all Family Services programs.
Ensure the un'ina (clients) care from intake to discharge is delivered and provide direct service.
Assist with program referrals to other internal Tribal services or external community programs.
Regularly reviews all cases to ensure quality and adherence to local, state and federal guidelines or regulations.
Collaborate with Family Services program employees to identify the needs of the families for education and training and refer as applicable.
Ensure the Tribe's representation at essential local, state and federal services meetings and activities.
Responsible for customer service and quality assurance in the Family Services programs, and resolution of un'ina concerns.
Manage, mentor, train and succession planning for all Family Services program employees.
Manage research grant opportunities, the Family Service program budget and approve ReqLogic, work schedules and time on Webclock.
It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.
Working Conditions
Lifting Requirements
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Physical Requirements
Stand or Sit (Stationary position)
Walk (Move, Traverse)
Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse)
Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
Taste/Smell (Detect, Distinguish, Determine)
Repetitive Motion
OSHA Categories
Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid
Travel
Local
In-State
Out-of-State
Qualifications
Education
Bachelor's in Social Work, Psychology, Sociology, or other human service related degree or a combination of education and experience may be substituted for a degree
Experience
Experience working with Department of Public Assistance, and other State and Federal agencies.
Two (2) years of experience in managing family and community based programs (DV/SA, Child Welfare and Prevention), and personnel management.
Experience in investigations of reports of harm.
Experience managing private, state and federal grants; and grant compliance.
Experience in budget management.
Experience in policy and procedure development and implementation.
Experience in public speaking.
Preferred
Knowledge and experience working with cultural diversities
License/Certification
Valid Alaska Driver's License and must remain insurable under Kenaitze Indian Tribe's policy.
First Aid and CPR certifications, or within 90 days.
MANDT certification, or within 90 days.
Special Skills
The terminology commonly used in human services fields or settings.
The resources available to meet the needs of recipients.
Critical Incident Reporting, Adult Protective Services, Office of Children's Services reporting.
The ability to evaluate needs assessments to meet the needs of the population to be served.
The ability to organize, evaluate, and present information orally and in writing.
The ability to work with professional and support staff.
Conflict resolution and de-escalation skills.
Excellent prioritization skills.
This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position
*Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe.
Supervisor, Deal Management
Operation supervisor job in Juneau, AK
**_What Revenue Management contributes to Cardinal Health_** Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization through pricing and value-capture activities at both the strategic and tactical levels. The group uses modeling and analytics to create pricing strategies for our products and distribution services.
Deal Management owns the deal process, including collaborating with sales to translate offer strategy into a customer-specific deal strategy and pricing, facilitating the deal approval process and related governance, and financial modeling of deal economics across a variety of scenarios. This job family is also responsible for validating our contracts have the appropriate terms and conditions prior to finalizing the relationship.
**_Responsibilities_**
+ Collaborate effectively across functions in Marketing, Sales, Operations, and Finance to develop pricing and incentive strategies and models, in response to customer RFP and other proposal requests
+ Extract, manipulate, and prepare data and information from multiple sources and leverage findings to develop and recommend pricing strategies
+ Effectively communicate data, information, and findings on market pricing intelligence, pricing analytics and pricing recommendations to the Marketing and Sales teams
+ Create financial models, applying pricing analytics and other financial components related to the deal
+ Communicate with Senior Leadership to facilitate questions and discussions related to the deal models to gain approval
+ Communicate key pricing and incentive insights and recommendations, while driving consensus and being comfortable when challenged
+ Understanding product and category strategy, financial objectives, and pricing expectations
+ Ability to grasp economic concepts (especially P&L statements), commercial processes, systems, and controls
+ Managing the execution of a variety of price initiatives and ad-hoc analysis as needed to support business opportunities
**Qualifications**
+ Bachelor's degree in related field, preferred, or equivalent work experience, preferred
+ 3+ years' experience in related field, preferred
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations or business staff
+ Administers and exercises policies and procedures
+ Ensures employees operate within guidelines
+ Works on complex projects of large scope
+ Develops innovative solutions to wide range of difficult problems
+ Decisions have a direct impact to work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management level
**Anticipated salary range:** $80,900 - $103,950
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/1/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Conversions Supervisor for the Alaska Airlines Center
Operation supervisor job in Anchorage, AK
The University of Alaska Anchorage, Division of Campus Services, seeks a Conversion Supervisor to oversee arena conversions of the Alaska Airlines Center (AAC).
The AAC is a stunning 196,000 square foot facility that seats up to 5,000 spectators in the main arena and is a cornerstone of UAA's Anchorage campus.
We're looking for a dynamic leader who can thrive in a fast-paced environment and manage multiple tasks effortlessly. If you're someone who excels at both written and verbal communication, and you're flexible about working beyond the usual 9-to-5-whether that's evenings, weekends, or holidays-then we'd love to hear from you. In this role, you'll be steering the ship and ensuring everything runs smoothly, all while adapting to the needs of a busy and evolving workplace.
While performing the essential functions of this job, the employee is often asked to multi-task under time limits. This position requires close attention to detail, and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.
While performing the essential functions of the job, the employee frequently operates a computer and other office devices such telephones, copy machines, fax machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.
The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.
Minimum Qualifications:
Associate's degree and two years progressively responsible experience related to the program specialty, or an equivalent combination of training and experience. Forklift and aerial lift certifications may be required within the first 6 months of employment
Experience with facility coordination and direct employee supervision is preferred.
Bachelor's degree in business, facility management, or other related field is preferred.
FERPA certification or certification completion within 30 days of the job start date.
Title IX certification or certification completion within 30 days of the job start date.
Behavior Based Safety (BBS) certification or certification completion within 30 days of the job start date.
Workplace Harassment Prevention certification or certification completion within 30 days of the job start date.
Position Details:
This position is located on the University of Alaska campus in Anchorage. This is a term-funded, full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.
Applications will be reviewed on a rolling basis until a successful candidate is identified.
Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.
Please attach a cover letter, resume, and contact information for at least three professional references. References must include a current or recent supervisor.
This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: *********************************
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Brandon Mckinney, Operations Manager, at ********************* or ************.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*
Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
Easy ApplyProduction Manager
Operation supervisor job in Soldotna, AK
The Production Manager for the Soldotna Campus is responsible for the accomplishment of our purpose and mission by providing immediate oversight to Sunday Celebration Services and Special Events. This includes content creation and team building in the area of sound, media, and lighting. The Production Manager will provide direct oversight to the Media Booth Team. The Production Manager will directly report to and work under the direction of the Campus Pastor. This position is a part-time (24 hours or less) position at Church on the Rock and will include regular designated office hours and duties. The position is accountable to the Campus Pastor for the performance of all stated duties in a manner that accomplishes our COTR mission and vision in accordance with our values.
Responsibilities & Duties:
Pro-Presenter Management
Upload & manage Pro Presenter content Celebration Service video production elements; including Special Events, (like ECHO)
Provide technological guidance & solutions
Serve as the primary troubleshooting & management of the Media Booth
Team Administrator
Develop & direct a Media Team
Serve as primary manager of all aspects production, including recruitment, training, scheduling
Develop systems to improve efficiency & maximize time for leaders
Propose & maintain an annual Production budget
Manage PCO Media Team
Weekly Production
Attend Weekly Staff Meetings and Production Meeting
Pre-Service Set Up and Break Down
In House Production Cues During Services
Expectations:
Care for volunteers in a respectful & Christ-like Manner
Function in a manner worthy of ministry leadership
Protect the reputation & integrity of others through strict confidentiality
Manage additional responsibilities as assigned
Have a current screening form & background check
Develop leaders & provide leadership in areas of responsibility
Equip, train and serve along side new serve team members
Maintain the functionality of lights, projectors and other AV equipment, and/or recruit train individuals to assist in functionality of equipment
Act with integrity in all public & private dealings on behalf of COTR
Be discrete & discerning regarding sensitive information to which they become privy
Qualifications:
Born-again, baptized, empowered by the Holy Spirit, & living under the lordship of Jesus
Leadership Experience
Administrative gifting
Visionary perspective & ability to execute
Excellent communication skills
Creative problem solving
Ability to recruit, train, supervise, & care for team members
Time Requirements:
Maintain a minimum 15 hour work week on average
Maintain an average of no more than 2 nights per week involved in work related events
Heritage Center Supervisor
Operation supervisor job in Hoonah, AK
Icy Strait Point is a world-class Alaska Native-owned destination dedicated to sharing our land, culture, and way of life with guests from around the world. The Cultural Programs Supervisor is responsible for leading, growing, and delivering high-quality cultural experiences, including the Tlingit Cultural Theatrical Show and Hoonah Sightseeing Tours and other cultural related activities. This role combines leadership, cultural stewardship, performance coordination, and guest service excellence to create meaningful, authentic, and memorable experiences.
Essential Duties & Responsibilities:
Program Leadership & Development
Lead the planning, scheduling, execution, and continuous development of the Tlingit Cultural Theatrical Show, Hoonah Sightseeing Tours, and other cultural related activities.
Integrate theatrical production elements including script development, lighting, sound, costuming, set design, and stage management to ensure professional presentation and seamless show delivery.
Facilitate workshops and creative sessions to continually evolve storylines, choreography, and musical components reflective of Tlingit heritage and local perspectives.
Work collaboratively with Elders, culture bearers, artists, and storytellers to ensure accurate, respectful, and inspiring cultural interpretation.
Develop pre-show and post-show engagement opportunities, on-site storytelling vignettes, and ambassador-led activities that connect guests with Tlingit culture throughout Icy Strait Point.
Team Development & Performance Excellence
Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers.
Ensure cross-training between performance and site interpretation roles to strengthen guest engagement across multiple touchpoints.
Coach and mentor team members to foster skill development, confidence, professionalism, and cultural pride, providing guidance in both cultural accuracy and performance excellenceincluding storytelling, voice, stage presence, and guest engagement.
Conduct performance reviews, regular team meetings, and provide ongoing feedback for growth and success.
Encourage creativity and continuous improvement through rehearsal evaluations and cultural interpretation feedback loops.
Operations & Safety Management
Oversee all theatrical production logistics, ensuring smooth coordination of rehearsals, performances, and site programming.
Ensure that all staff are trained in safety procedures, guest handling, emergency response, and equipment use; lead safety briefings and conduct at least two drills per season.
Monitor and adjust tour and show schedules to optimize guest flow, capacity, and operational efficiency; maintain accurate data in both FareHarbor and internal dispatch systems.
Manage inventory of performance materials, theatrical props, cultural regalia, tour supplies, and operational equipment, ensuring proper care, repair, and storage of all assets.
Guest Experience & Cultural Integrity
Maintain high standards of guest service, ensuring meaningful interaction and a welcoming atmosphere.
Uphold and model Icy Strait Points guiding principles: Best, Authentic, Profitable, championing authentic representation and storytelling excellence in every cultural encounter.
Requirements:
Preferred 10 years working in tourism industry in Alaska, with emphasis in safety and operations.
Experience teaching Tlingit Culture, stories, singing, dancing and history.
Minimum 6 years experience managing staff.
Proficient computer skills including Microsoft Office Suite, and aptitude for learning other computer programs.
Outstanding customer service philosophy and practices.
Must be able to conduct and deliver the tour content and narration for both Tribal Performance and Hoonah Sightseeing
Must possess a valid drivers license with a clean driving record.
High school or equivalent education with college degree preferred.
Willing to submit to pre-employment, random, post-accident and reasonable suspicion of drug and alcohol testing.
Physical Requirements & Work Environment:
Able to lift 25 pounds, stand for extended periods, and walk 5+ miles daily
Willing to live in a remote, rural community for minimum of 7 months per year
Comfortable traveling by small plane of ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. Applicants must have proof of legal authority to work in the United States.
PIe3c099da5f96-31181-39219248
Operations Supervisor
Operation supervisor job in Anchorage, AK
Lynden Transport is looking for an Operation Supervisor to supervises and coordinate service center activities in local area, including the pick-up and delivery and linehaul operations, related paperwork, communications, safety and hazardous materials handling compliance, and customer service activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Supervises and is responsible for the efficient off-loading and outbound loading of trailers from and to the service center. Coordinates and helps perform all service center activities. These activities include receiving, loading and delivery of freight, dispatching of service equipment, supervision of dock and yard activities, linehaul and pick-up & delivery operations, and completion of required record keeping. May perform these duties personally or through subordinates.
Supervises and develops plans for efficient use of materials, equipment and employees. Provides recommendations to management. Implements and enforces company policies. Enforces safety regulations and compliance with governmental regulations regarding proper handling and transporting of hazardous materials. Enforces compliance of the Federal Motor Carrier Safety regulations. Determines work requirements and assigns personnel as needed. Works with employees to analyze work requirements and work conditions to propose and implement changes to increase efficiency and effectiveness. Analyzes and resolves work problems, or assists workers in solving work problems. Helps motivate workers to achieve work goals.
Performs customer service activities, such as tracing and reporting to the customer the status of their freight shipments, charges and services performed, and obtaining proof of delivery. Mans and works at the receiving window to greet and to respond to customer requests.
Scans and images documents, such as bills of ladings or delivery receipts. Files, copies or otherwise handles correspondence and documents or records as directed.
Records, traces, and enters information on company computer system as required. Makes inquiries from computer system. Operates other simple business machines. Maintains details of business transactions or other records as required. Counts, weighs, measures, and records number of units or other data regarding freight moved or handled. Makes calculations in totaling the accounts, determining discounts and computing extensions. Answers telephones and gives information to callers.
Dependable and consistent attendance required.
Work shift start times may vary including afternoons, nights and weekends.
Job will be performed at the Anchorage Service Center.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree (B.A.) with emphasis on business management or transportation studies from a four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as hazardous materials shipping regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to present information and respond to questions from managers, customers and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and density.
Ability to apply commonsense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to work with others.
Must be able to type and/or use keyboard efficiently.
Position requires ability to write and use a keyboard for extended periods Must be able to lift and/or move up to 50 pounds. Must be able to travel throughout the service center and office facility repeatedly during shift. Must be able to conduct telephone communication. Must be able to sit, stand or walk for extended periods.
While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee also may work near moving mechanical parts and may be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.
Operations Supervisor I - Dimond Branch
Operation supervisor job in Anchorage, AK
Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. We have an Operations Supervisor Opening - Consider the Next Step in your Career! Operations Supervisors oversee the daily operational integrity and branch functions of the branch to ensure consistent high quality customer service.
Salary: $57,200/annually minimum. Job/salary offer would be commensurate with job level and experience.
Schedule: Monday-Friday, 9:15am-6:15pm; Rotating Saturdays, 1:30am-4:30pm.
GENERAL PURPOSE SUMMARY
Supervises the daily operational integrity and branch functions of the banks small-to-medium branches, ensuring a consistent high quality customer service experience; trains, coaches, mentors, and supervises Universal Tellers and/or Personal Bankers driving branch deposit retention and growth goals; works closely with the Branch Manager to ensure critical timelines are met; and responsible for the internal controls including financial reporting and compliance and performs the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Promotes consistent and exceptional customer service that enhances customer interactions through coaching and demonstrating a genuine desire to assist and deliver a high level of support that leads to the overall branch experience through coaching, mentoring, and training.
* Furthers career development of branch staff by coaching, mentoring, and monitoring the branch training progression of employees. Conducts one on one coaching with direct reports on a regularly scheduled basis to ensure employee engagement.
* Engages with the banks customers to build and deepening relationships by promoting all areas of the bank to retain and expand the branches deposit portfolio.
* Supervises daily branch operations to comply with bank policy, procedures and banking regulations; ensures delegates have adequate and current compliance training and branch maintains a high satisfactory audit rating or better. Supervisors staff training and best banking practices to prevent regulatory errors.
* Serves as a digital expert and has working knowledge of the banks products and services to communicate and demonstrate to customers. Actively works with subject matter experts in all departments of the bank as a team to promote our One Solution approach to relationship building.
* Works closely to collaborate as a team with management and personal bankers on prospecting customers to develop new business.
* Maintains branch security and minimizes branch losses and/or risk or exposure to losses.
* Researches and resolves out of balance conditions, customer discrepancies and errors; ensures consumer complaints are immediately directed to the appropriate person, in accordance with the Bank's Consumer Complaint Policy.
* Ensures proper completion of proof and review functions within the branch.
* Performs other work-related duties as assigned by branch manager.
COMPLIANCE EXPECTATIONS
* Ensure business unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads).
* Ensure you and your delegates comply with the bank's policies, procedures, laws, and regulations.
* Stay up to date on relevant laws and regulations.
* Ensure you and your delegates comply with the bank's policies, procedures, laws and regulations.
* Maintain customer confidence and protect the bank's operations by you and your delegates identifying and protecting confidential information.
SUPERVISORY RESPONSIBILITIES
Supervises employees in at least one unit of the branch's Deposit Section. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making recommendations regarding the hiring and terminating of employees.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Minimum: Bachelor's degree in business, accounting, or finance and two years bank operations/deposit experience; or four years related bank operations/deposit experience; or equivalent combination of education/training and experience. Six months in a lead or supervisory capacity. Strong customer service experience.
Preferred: Sales Experience.
OTHER SKILLS and ABILITIES:
Word processing and spreadsheet software experience required. The ability to handle highly confidential information, frequent deadlines, and time constraints required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, customers, and the general public.
MATHEMATICAL SKILLS:
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING SKILLS:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
Some overtime and weekend work may be required.
Operations Supervisor
Operation supervisor job in Juneau, AK
Department
Transportation
Employment Type
Seasonal - Full Time
Location
Juneau Transportation & Guest Services
Workplace type
Onsite
Responsibilities Requirements Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Heritage Center Supervisor
Operation supervisor job in Hoonah, AK
Icy Strait Point is a world-class Alaska Native-owned destination dedicated to sharing our land, culture, and way of life with guests from around the world. The Cultural Programs Supervisor is responsible for leading, growing, and delivering high-quality cultural experiences, including the Tlingit Cultural Theatrical Show and Hoonah Sightseeing Tours and other cultural related activities. This role combines leadership, cultural stewardship, performance coordination, and guest service excellence to create meaningful, authentic, and memorable experiences.
Essential Duties & Responsibilities:
Program Leadership & Development
• Lead the planning, scheduling, execution, and continuous development of the Tlingit Cultural Theatrical Show, Hoonah Sightseeing Tours, and other cultural related activities. • Integrate theatrical production elements including script development, lighting, sound, costuming, set design, and stage management to ensure professional presentation and seamless show delivery. • Facilitate workshops and creative sessions to continually evolve storylines, choreography, and musical components reflective of Tlingit heritage and local perspectives. • Work collaboratively with Elders, culture bearers, artists, and storytellers to ensure accurate, respectful, and inspiring cultural interpretation. • Develop pre-show and post-show engagement opportunities, on-site storytelling vignettes, and ambassador-led activities that connect guests with Tlingit culture throughout Icy Strait Point.
Team Development & Performance Excellence
• Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers. • Ensure cross-training between performance and site interpretation roles to strengthen guest engagement across multiple touchpoints. • Coach and mentor team members to foster skill development, confidence, professionalism, and cultural pride, providing guidance in both cultural accuracy and performance excellence-including storytelling, voice, stage presence, and guest engagement. • Conduct performance reviews, regular team meetings, and provide ongoing feedback for growth and success. • Encourage creativity and continuous improvement through rehearsal evaluations and cultural interpretation feedback loops.
Operations & Safety Management
• Oversee all theatrical production logistics, ensuring smooth coordination of rehearsals, performances, and site programming. • Ensure that all staff are trained in safety procedures, guest handling, emergency response, and equipment use; lead safety briefings and conduct at least two drills per season. • Monitor and adjust tour and show schedules to optimize guest flow, capacity, and operational efficiency; maintain accurate data in both FareHarbor and internal dispatch systems. • Manage inventory of performance materials, theatrical props, cultural regalia, tour supplies, and operational equipment, ensuring proper care, repair, and storage of all assets.
Guest Experience & Cultural Integrity
• Maintain high standards of guest service, ensuring meaningful interaction and a welcoming atmosphere. • Uphold and model Icy Strait Point's guiding principles: Best, Authentic, Profitable, championing authentic representation and storytelling excellence in every cultural encounter.
Requirements:
Preferred 10 years working in tourism industry in Alaska, with emphasis in safety and operations.
Experience teaching Tlingit Culture, stories, singing, dancing and history.
Minimum 6 years' experience managing staff.
Proficient computer skills including Microsoft Office Suite, and aptitude for learning other computer programs.
Outstanding customer service philosophy and practices.
Must be able to conduct and deliver the tour content and narration for both Tribal Performance and Hoonah Sightseeing
Must possess a valid driver's license with a clean driving record.
High school or equivalent education with college degree preferred.
Willing to submit to pre-employment, random, post-accident and reasonable suspicion of drug and alcohol testing.
Physical Requirements & Work Environment:
Able to lift 25 pounds, stand for extended periods, and walk 5+ miles daily
Willing to live in a remote, rural community for minimum of 7 months per year
Comfortable traveling by small plane of ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. Applicants must have proof of legal authority to work in the United States.
Auto-ApplyOperations Supervisor
Operation supervisor job in Skagway, AK
Department
Guest Services
Employment Type
Seasonal - Full Time
Location
Skagway Transportation & Guest Services
Workplace type
Onsite
Reporting To
Sarina Jones
RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Heritage Center Supervisor
Operation supervisor job in Hoonah, AK
Job Description
Icy Strait Point is a world-class Alaska Native-owned destination dedicated to sharing our land, culture, and way of life with guests from around the world. The Cultural Programs Supervisor is responsible for leading, growing, and delivering high-quality cultural experiences, including the Tlingit Cultural Theatrical Show and Hoonah Sightseeing Tours and other cultural related activities. This role combines leadership, cultural stewardship, performance coordination, and guest service excellence to create meaningful, authentic, and memorable experiences.
Essential Duties & Responsibilities:
Program Leadership & Development
• Lead the planning, scheduling, execution, and continuous development of the Tlingit Cultural Theatrical Show, Hoonah Sightseeing Tours, and other cultural related activities.
• Integrate theatrical production elements including script development, lighting, sound, costuming, set design, and stage management to ensure professional presentation and seamless show delivery.
• Facilitate workshops and creative sessions to continually evolve storylines, choreography, and musical components reflective of Tlingit heritage and local perspectives.
• Work collaboratively with Elders, culture bearers, artists, and storytellers to ensure accurate, respectful, and inspiring cultural interpretation.
• Develop pre-show and post-show engagement opportunities, on-site storytelling vignettes, and ambassador-led activities that connect guests with Tlingit culture throughout Icy Strait Point.
Team Development & Performance Excellence
• Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers.
• Ensure cross-training between performance and site interpretation roles to strengthen guest engagement across multiple touchpoints.
• Coach and mentor team members to foster skill development, confidence, professionalism, and cultural pride, providing guidance in both cultural accuracy and performance excellence-including storytelling, voice, stage presence, and guest engagement.
• Conduct performance reviews, regular team meetings, and provide ongoing feedback for growth and success.
• Encourage creativity and continuous improvement through rehearsal evaluations and cultural interpretation feedback loops.
Operations & Safety Management
• Oversee all theatrical production logistics, ensuring smooth coordination of rehearsals, performances, and site programming.
• Ensure that all staff are trained in safety procedures, guest handling, emergency response, and equipment use; lead safety briefings and conduct at least two drills per season.
• Monitor and adjust tour and show schedules to optimize guest flow, capacity, and operational efficiency; maintain accurate data in both FareHarbor and internal dispatch systems.
• Manage inventory of performance materials, theatrical props, cultural regalia, tour supplies, and operational equipment, ensuring proper care, repair, and storage of all assets.
Guest Experience & Cultural Integrity
• Maintain high standards of guest service, ensuring meaningful interaction and a welcoming atmosphere.
• Uphold and model Icy Strait Point's guiding principles: Best, Authentic, Profitable, championing authentic representation and storytelling excellence in every cultural encounter.
Requirements:
Preferred 10 years working in tourism industry in Alaska, with emphasis in safety and operations.
Experience teaching Tlingit Culture, stories, singing, dancing and history.
Minimum 6 years' experience managing staff.
Proficient computer skills including Microsoft Office Suite, and aptitude for learning other computer programs.
Outstanding customer service philosophy and practices.
Must be able to conduct and deliver the tour content and narration for both Tribal Performance and Hoonah Sightseeing
Must possess a valid driver's license with a clean driving record.
High school or equivalent education with college degree preferred.
Willing to submit to pre-employment, random, post-accident and reasonable suspicion of drug and alcohol testing.
Physical Requirements & Work Environment:
Able to lift 25 pounds, stand for extended periods, and walk 5+ miles daily
Willing to live in a remote, rural community for minimum of 7 months per year
Comfortable traveling by small plane of ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. Applicants must have proof of legal authority to work in the United States.