Operation supervisor jobs in Cambridge, MA - 1,617 jobs
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Revenue & Billing Operations Lead
Union Depot
Operation supervisor job in Boston, MA
A leading financial services firm in Boston is seeking a detail-oriented Revenue Lead with expertise in billing and collections. You will manage accurate invoicing, oversee fixed fee billing, and ensure cross-functional collaboration with finance and operations teams. The ideal candidate has 5+ years in accounts receivable, strong analytical skills, and proficiency in financial systems. This role offers a salary ranging from $78,000 to $95,000 annually, emphasizing accuracy, efficiency, and process improvement.
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$78k-95k yearly 4d ago
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New England Corporate Tax Market Leader
Global Tax Management, Inc. 4.3
Operation supervisor job in Boston, MA
A leading corporate tax services firm is seeking an Entrepreneurial Market Leader to launch and expand its New England practice. The ideal candidate will have over 15 years of tax experience and a strong business development background. This role involves building a local tax practice, driving client engagement, and ensuring operational excellence. The candidate must possess exceptional leadership and communication skills alongside extensive knowledge of corporate tax issues.
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$103k-156k yearly est. 2d ago
Strategic Advisory Leader, Life Sciences Growth
Trinity Partners
Operation supervisor job in Waltham, MA
A leading strategic advisory firm in Waltham, MA, is seeking a Partner to drive business growth, enhance client relationships, and lead staff development. The ideal candidate will be responsible for generating $3 to $5 million in annual revenue and will provide intellectual leadership within the firm. This leadership role requires a strong network in the pharma and biotech industries, along with excellent project management skills, making it crucial to ensure successful client engagements and talent growth.
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$82k-133k yearly est. 3d ago
Production Supervisor
Novax Recruitment Group
Operation supervisor job in Lowell, MA
📌 Production Supervisor - Steel Fabrication
📍 Lowell, Massachusetts
💰 Compensation: $75-115,000
🚀 Why This Role Matters
Lead a skilled production team manufacturing custom steel components for large-scale construction projects. You'll ensure schedules, safety, and quality standards are met while keeping operations efficient and teams motivated. Your leadership drives performance and product excellence.
🎯 Key Responsibilities
Oversee daily fabrication operations and production flow
Manage and motivate shop personnel to meet safety, quality, and output goals
Coordinate materials, equipment, and workforce to minimize downtime
Track performance metrics and report on production progress
Support hiring, training, and performance evaluations
Ensure compliance with all safety and quality requirements
✅ Ideal Candidate Profile
5+ years' experience in steel fabrication, manufacturing, or related industry
Proven leadership experience in a supervisory or lead role
Strong blueprint reading and production planning skills
Excellent communication and organizational abilities
Safety-focused mindset with a commitment to continuous improvement
📨 How to Apply
Submit your resume and cover letter to ************************** or apply online.
$75k-115k yearly 3d ago
New England Wastewater Market Sector Lead
Fashion Institute of Design & Merchandising
Operation supervisor job in Boston, MA
New England Wastewater Market Sector Lead - ( 189260 )
At HDR, our employee‑owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch our story: ********************************
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
We believe water is more than a resource, it's a shared responsibility. As part of our WaterBusiness Group, you'll help shape how communities manage water for generations to come. From delivering safe drinking water and treating wastewater responsibly to developing sustainable water supplies and protecting lives and property through flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience. We bring together experts across disciplines to solve complex challenges with bold thinking and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people's lives. This isn't just a job, it's a chance to lead change, drive progress, and leave a lasting legacy.
Responsibilities
HDR has an excellent career opportunity for an experienced professional to join our New England Water Business Group (WBG) leadership team. Our Area Wastewater Market Sector Leader will focus on leading growth and development in the wastewater market including wastewater treatment and effluent management, pump stations and pipelines, biosolids, and one water collaboration. Primary responsibilities include project management, advancing market sector initiatives/strategies, and staff development. The selected candidate will have strong writing, presenting, and speaking skills and will work directly with clients and staff. Responsibilities also include collaborating with other technical and marketing staff in the pursuit of new projects and clients, taking a leadership role in selected key pursuits, and serving as client manager for key clients, providing leadership in addressing client issues and coordination of multiple projects.
Create and lead a rolling 3‑5 year strategic plan for the wastewater sector growth in the area that will include:
Advancing business development strategies to expand market share and client base.
Identifying, pursuing, and securing new clients and project opportunities with existing/new clients.
Align New England efforts with Northeast wastewater market leadership through regular coordination.
Lead annual wastewater alignment meeting and snapshot efforts.
NEWEA (in a leadership capacity)
New England leadership meetings as deputy to the WBG manager
Monthly BDM meetings
Relevant Market Sector and Business Class leadership forums
Serve as the Client Manager for selected key clients.
Wastewater Market Sector
Within the Water Business Group, the Wastewater Market Sector is a highly technical and diversified sector. This reflects that this service offering routinely works for local municipalities, private entities, water utilities, Federal, regional, and local governments, and similar clients in each of the 50 US states and in Canada. In 2024 Engineering News Record ranked HDR sixth in size of business in the important water supply and treatment category. We have nearly 335 employees in this Market Sector spanning the range of services from utility master planning; strategic advisory services, transmission and distribution, water supply management water treatment and reuse; construction management and inspection; and asset management and operations assistance.
Preferred Qualifications
BS in Engineering from accredited university required.
Maintain (or the ability to obtain through reciprocity) professional engineering registration in local states.
15+ years experience with wastewater planning, design, and construction.
Experience and client relationships in the New England Wastewater Market.
Strong technical background and experience in wastewater treatment systems/infrastructure.
Experienced in development and management of a wide range of client relationships and specific program and/or project pursuits.
Experienced in overall staff development.
Experienced with industry associations.
Ability to work cooperatively with Area Water Business Group Leadership, Regional Market Sector Directors, Area Business Class Directors, Regional Business Group Director, Area Marketing Managers and Area Manager.
Preference is given to local candidates.
Required Qualifications
Bachelor's Degree in an engineering, planning or a related field.
A minimum of 10 years of industry experience.
Experienced in development and management of strategic marketing programs for planning and/or engineering services.
Experienced in development and management of a wide range of client relationships and specific program and/or project pursuits.
Experienced in overall staff development to include recruiting, career path and professional growth.
Experienced with industry associations and maintains a visible profile in the market sector.
Ability to work cooperatively with Regional Market Sector Directors, Market Sector Directors, Business Class Directors, Regional Business Group Directors, Area Business Group Managers, Area Marketing Managers and Area Managers.
Demonstrated commitment to HDR values. An attitude and commitment to being an active participant of our employee‑owned culture is a must.
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Primary Location Other Locations
United States - New Hampshire - Bedford, United States - Maine - Portland, United States - Connecticut - Rocky Hill, United States - Rhode Island - Providence
Industry
Water
Schedule
Full‑time
Employee Status
Regular
Job Posting
At HDR, we are committed to the principles of employment equity.
We are an affirmative action and equal opportunity employer.
We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.
Ready to learn more? Let's work together to make great things possible.
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$82k-133k yearly est. 3d ago
East Health Market Leader - Growth & Strategy
Cannondesign
Operation supervisor job in Boston, MA
A leading design firm is seeking a Regional Market Leader for the health sector located in Boston, Massachusetts. This role requires a seasoned leader to develop strategies, manage client relationships, and ensure the overall growth of the regional market. Responsibilities include leading diverse teams, strategic positioning, and direct engagement with top-tier clients to enhance brand visibility. The ideal candidate will have extensive experience in business development and a strong commitment to Living-Centered Design principles. Competitive salary range is offered along with a comprehensive benefits package.
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$82k-133k yearly est. 2d ago
Air Operations Supervisor
Collette 3.2
Operation supervisor job in Pawtucket, RI
Collette is seeking a Air OperationsSupervisor to join our Air Team. This is a hybrid role based at our Headquarters in Pawtucket RI.
Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for?
Your journey starts here.
Job Summary:
Reporting to the Manager, Air Operations, this role is responsible for the supervision, administration, and work management of Retail Air Team. Collaborate with Management across departments, including Outside Sales, to generate retail revenue, maintain a healthy profit margin and provide optimum customer service in the retail channel. Exemplify strong time management skills with a focus on operational efficiencies and customer retention. Assume responsibility of first tier air emergency response on and off hours on a rotating basis.
Primary Functions:
Supervise, train and develop direct subordinates.
Hold all subordinates accountable in obtaining each of their strategic tactics.
Evaluate performance for all subordinates and provide continuous coaching throughout the year.
Compose and deliver year end assessments for all subordinates in adherence to company policy.
Work closely with retail air staff and client care center to help resolve any guest issues.
Review and follow up on assignments and resolve problems to provide quality customer service.
Review customer responses from post-booking survey to determine trends and initiate measures to correct course. Ensure escalated responses are responded to in a timely manner.
Assist with general administrative duties such as, but not limited to, scheduling work assignments, tracking productivity and comprehensive department training.
Conduct thorough interviews with prospective candidates to assess their qualifications, skills, and cultural fit for the organization.
Review air reservations that affect the productivity and proficiency of the department and improve guests' satisfaction.
Conduct training sessions to enhance performance and skill among the Retail Air Coordinators as determined by the Manager.
Required to work flexible shifts, including some evenings and weekends, to accommodate air requirements and management needs.
Prioritize workload and manage multiple priorities to meet expected deadlines.
Ensure that all communication, as a representative of Collette, is professional, clear and adheres to policy.
Training:
Responsible for assisting in training the air department staff, answering inquiries, and monitoring the goals and objectives of the department.
Assist with weekly staff meetings to review contacts and enhance overall understanding of rates and carrier restrictions.
Assist with cross-training key departments to enhance productivity and proficiency as they relate to air operations.
Utilize Collette Connects to communication announcements, news stories and changes to the organization.
Knowledge and Skills:
Bachelor's degree preferred and encouraged, including opportunities to obtain with approved assistance programs.
Two years of experience desired, that is directly related to the duties and responsibilities specified.
Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
Ability to foster a cooperative work environment.
Skill in customer service and fiscal management.
Knowledge of GDS air systems, sales, operations, quality control procedures and reporting documentation requirements.
Effective negotiation skills.
Ability to communicate effectively, both orally and in writing.
Employee development and performance management skills.
Ability to make evaluative judgements.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to create, compose and edit written materials.
Ability to develop, plan, and implement short and long-range goals.
Ability to investigate and analyze information and to draw conclusions.
Ability to plan and organize to optimize productivity of team.
Ability to analyze and solve problems.
Maintains assigned work area in safe and orderly condition in accordance with company standards.
Comply with all company rules and regulations.
Performs other related duties as assigned or directed.
Pay range: $43,000 - $58,000
$43k-58k yearly 2d ago
North America Strategy & Market Analytics Lead
Schneider Electric 4.2
Operation supervisor job in Boston, MA
A global energy management firm is seeking a Strategy Analytics Manager to drive market analysis and competitive insights in North America. The ideal candidate will analyze end markets, manage reporting processes, and support business planning efforts. Applicants should have a relevant degree and proven experience in analytics. Schneider Electric provides a competitive salary, benefits, and promotes a diverse, inclusive workplace.
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$95k-119k yearly est. 1d ago
Bioconjugation GMP Manufacturing Supervisor
Veranova
Operation supervisor job in Devens, MA
Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
Veranova is seeking a highly motivated, adaptable, and experienced Supervisor to support its new state-of-the-art single-use DS biologics manufacturing facility in Devens, MA, and to integrate this operation with existing cGMP manufacturing activities. In this role, you will oversee the systems, teams, and processes required to enable clinical manufacturing and future commercial launches. This is a unique opportunity to help shape the future of the Devens site as it expands into bioconjugate manufacturing, building on its strong foundation in process development and in clinical and commercial production of linker-payloads for global pharmaceutical partners.
Core Responsibilities:
Distribution of responsibilities across multiple workstreams within the GMP manufacturing asset. Drive prioritization and sequencing of workstreams within a client process to achieve results consistent with process design. Align operational and project timelines, deliverables and resources
Evaluate industry's best practices and select an appropriate program and project delivery that supports the dynamic nature of a new facility startup and integrates with existing governance and delivery frameworks
Manage the tools, standards, business processes, documentation, metrics and communication associated with operational GMP facility
Organize , prioritize, sequence and track contract manufacturing projects in cGMP facility
Manage staff of operations personnel assure training and batch record execution to achieve successful project execution
Additional assignments/ duties to support team objective and contribute to the Veranova mission may evolve based on business needs
Qualifications:
Required
Bachelor's degree in engineering, life sciences or related field and 7-10 years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years direct people leadership experience
Master's degree in engineering, life sciences or related field and 5+ years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years of direct people leadership experience
Strong understanding of cGMP compliance
Proven experience managing project timelines for delivery of client drug substance
Demonstrated ability to thrive in a dynamic environment and collaborate across diverse technical areas
Preferred
Experience with biological drug substance manufacturing equipment and processes, single-use equipment technologies, and cGMP facility qualification and startup
Salary Range : $105,000 - $125,000 annual base salary
Our Commitment:
Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .
$105k-125k yearly 2d ago
Production Supervisor
JVT Advisors 3.7
Operation supervisor job in Rochester, MA
Production Supervisor needed to lead a team of roughly 7-12 employees in Rochester, MA. Company is in growth mode looking for someone who desires long-term employment and career growth.
Salary Range: $115K-$120K, health insurance with an HRA, dental, vision, LTD, and a 401(k) retirement plan with an employer match. 3 weeks PTO, 1 week sick. Generous relocation package offered. Qualified candidates are encouraged to apply.
Company Overview
A leading precast concrete supplier in MA and NH with 50+ years of experience, providing high-quality products such as septic tanks, manholes, drainage structures, curbing, steps, and retaining walls. Serves engineers, contractors, and homeowners with a focus on performance and customer service.
Position Summary
Lead and supervise production operations in a precast concrete facility.
Support the Plant Manager in ensuring safety, quality, and compliance with regulations.
Coordinate work activities and resources for efficient, high-quality output.
Responsibilities
Oversee and participate in the production of concrete products.
Delegate tasks and ensure adherence to safety policies and quality standards.
Coordinate schedules and set production priorities with the Plant Manager.
Drive continuous improvement to boost efficiency and reduce costs.
Maintain and track equipment maintenance and requisitions for supplies.
Manage hiring, training, and evaluation of production staff.
Prepare incident reports and ensure a clean, safe work environment.
Attend management meetings and stay current with NPCA PQS courses.
Encourage employee engagement and improvement programs.
Minimum Qualifications
5+ years' experience in precast manufacturing.
Strong self-starter with energy and results orientation.
Knowledge of quality systems, health & safety compliance, and production tools.
Ability to read blueprints and apply math concepts.
Proficient in MS Word, Excel, and general computer skills.
Strong communication and leadership skills.
Valid driver's license.
PQS1 and ACI certifications preferred.
Supervisory Responsibilities
Assist the Plant Manager in supervising production employees.
Serve as Acting Plant Manager in their absence.
Key Competencies
Teamwork and collaboration
Critical thinking and decision-making
Time management and organization
Delegation and coordination
Conflict resolution and stress tolerance
Work Environment & Physical Demands
Industrial plant setting.
Frequent climbing, lifting, walking, and handling materials.
Ability to lift/carry up to 50 lbs and work at heights up to 10 ft.
Must wear proper PPE at all times.
$115k-120k yearly 5d ago
Loan Servicing Supervisor
Partnership Employment
Operation supervisor job in Boston, MA
Compensation: $75,000-$100,000 base (market-aligned)
This role is responsible for leading day-to-day loan servicing operations across a consumer and residential loan portfolio. The Loan Servicing Supervisor will guide a team responsible for servicing loans throughout their lifecycle, ensure regulatory adherence, and support a high-quality member experience. The ideal candidate brings hands-on servicing knowledge, strong people leadership, and a balanced, member-focused approach to collections and compliance.
Key Responsibilities
Direct and oversee loan servicing activities for consumer and residential loan products, including auto, credit card, home equity, and mortgage loans
Manage servicing workflows for both performing and delinquent loans, ensuring accuracy, timeliness, and consistency
Lead, coach, and support a team of loan servicing professionals through goal-setting, performance feedback, and ongoing development
Partner with internal departments to improve servicing processes and enhance the overall member experience
Maintain compliance with all applicable federal and state regulations governing loan servicing and collections practices
Serve as an escalation point for complex member situations, balancing regulatory requirements with practical resolution strategies
Coordinate with third-party vendors such as repossession firms, collection agencies, and legal partners as needed
Ensure internal policies, procedures, and documentation standards are followed consistently
Monitor servicing trends, regulatory updates, and industry best practices, incorporating improvements where appropriate
Assist with staffing decisions, workflow planning, and resource allocation to meet operational demands
Qualifications
Minimum of 5 years of experience in loan servicing, collections, or related lending operations, including team leadership
Strong working knowledge of loan servicing regulations and compliance requirements
Experience with loan servicing platforms and systems; familiarity with COCC, Velera, and/or Encompass is a plus
Bachelor's degree preferred; equivalent professional experience considered
Proven ability to lead, motivate, and develop staff in a fast-paced financial services environment
Excellent written and verbal communication skills
Highly organized, detail-oriented, and comfortable managing multiple priorities simultaneously
Strong judgment, professionalism, and ability to handle sensitive situations with discretion
Proficient in Microsoft Outlook, Word, and Excel
$75k-100k yearly 4d ago
Medical Writing Operations Manager
Advantage Technical
Operation supervisor job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 12h ago
Central Processing Supervisor, Core Laboratory
Brine Group
Operation supervisor job in Boston, MA
Central Processing Supervisor, Core Laboratory - Evening Shift
Evening Shift: 3p - 11:30p ($3/hr evening diff).
Must be ASCP certified (or equivalent).
Sign-on bonus eligible.
Responsibilities:
Responsible for coordinating the daily operation of the front office of the core laboratory.
Oversees all Pre and Post analytic activity on the evening shift, in close conjunction with the day shift MT Operations Coordinator, reference lab staff, and other individuals who oversee areas that have an overlapping operating relationship with Central Processing.
Ensures that all activities, processes and policies are carried out in strict compliance with governmental regulations, licensing agency standards, and hospital policies and procedures.
Responsible for day-to-day general management including staffing, schedules, payroll, performance management, training, education, development of policy and protocol, compliance, and safety.
FTE's: 25+/-.
Reports to the Technical Director of Pre/Post Analytics in the Core Laboratory.
Qualifications:
MT (ASCP) or equivalent.
Bachelor's Degree in Medical Technology or physical sciences.
4+ years of hospital laboratory experience, including knowledge of &/or experience with pre/post analytics &/or central processing.
1+ years of leadership experience.
Preferred: experience overseeing non-exempt hourly staff.
$48k-78k yearly est. 4d ago
Operations Manager
RCM Technologies, Inc. 4.2
Operation supervisor job in Norwood, MA
Permanent Placement
Title: Operations Manager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 1d ago
Autonomous Vehicle Operations Manager
Aceolution
Operation supervisor job in Boston, MA
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
A prestigious educational institution in Boston is seeking an experienced Associate Vice President for Schools, Units, and Organizational Giving. The role involves leading fundraising efforts across various academic and non-academic units, requiring a Bachelor's degree and a minimum of 10 years in development, preferably in higher education. You will oversee fundraising strategies, work closely with Deans and unit leaders, and achieve substantial gifts. A competitive salary is offered based on experience, along with a comprehensive benefits package, including tuition remission and insurance options.
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$71k-105k yearly est. 1d ago
Operations Manager
Siphox Health
Operation supervisor job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
$74k-118k yearly est. 2d ago
Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations
Genmab
Operation supervisor job in Grafton, MA
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role:
A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners.
Responsibilities:
Ensure the successful and timely case intake of safety reports and case processing.
Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions.
Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to:
Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs.
Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed
Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices.
Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports.
Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution.
Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document.
Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports
Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable
Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)).
Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations.
Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection.
Lead or participate in Genmab initiatives and projects on Safety Operations behalf
Other activities, as needed or as requested by supervisor.
Requirements
Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide.
Bachelor's/Master's degree in science.
Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance.
Strong knowledge of pharmacovigilance reporting rules and timelines.
Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc.
Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing.
Experience with safety database; Argus is a plus but not mandatory.
Experience with EDC for clinical trial data collection.
Analytic and strategic thinking.
Excellent in detailed-oriented tasks.
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
$117k-166k yearly est. 6d ago
Oncology Imaging & Biomarker Strategy Lead
Regeneron Pharmaceuticals, Inc. 4.9
Operation supervisor job in Boston, MA
A leading biotechnology firm is seeking a Clinical Imaging Scientific Director for Oncology to lead imaging strategy and execution in clinical trials. The ideal candidate will have a PhD and over 10 years of experience in clinical imaging, particularly in oncology, with significant expertise in PET imaging and regulatory engagement. This role requires collaboration with research teams and overseeing imaging project implementation, contributing significantly to oncology drug development. Comprehensive benefits are offered to eligible employees.
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$104k-139k yearly est. 1d ago
Assistant Operations Manager
The Record Co 4.4
Operation supervisor job in Boston, MA
The Record Co. - Boston, MA
The Record Co. is Boston's nonprofit music workspace providing affordable recording studios and rehearsal spaces to approximately 3,000 musicians monthly, across 131 communities. We run two facilities in Boston and Dorchester.
Position Overview
The Assistant Operations Manager supports the Operations Manager in running smooth daily operations. You'll assist with monthly financial closes, create performance reports, manage staff scheduling and development, and ensure both facilities run efficiently.
Core Responsibilities
Operations & Facility Management
Run daily operations across both facilities and handle whatever comes up
Keep facilities clean, organized, and professional-looking with regular walkthroughs
Supervise the front desk, lobby, and floor activity
Handle opening/closing procedures, security, and stockroom organization
Execute cash handling and closing procedures
Support TRC Academy and other programs
Financial Support & Reporting
Assist with the monthly operational close process, including cash reconciliation and expense tracking
Create weekly utilization reports by room type for the Operations Manager (right now studios are at 70-80% but production suites are only at 30%)
Track operational expenses and flag budget concerns
Maintain financial documentation for grants and reporting
Compile data and prepare reports to help the Operations Manager make decisions
Staff Management & Scheduling
Supervise Studio Support staff and ensure smooth shift coverage
Create and manage staff schedules, approve PTO and sick time requests
Handle timekeeping and coordinate payroll submissions
Conduct performance reviews and address underperformance directly with clear plans
Run onboarding and training, enforce our operational standards
Keep communication clear with regular meetings and check-ins
Customer Experience & Revenue Support
Make sure customers have great experiences, fix problems when they escalate, keep people coming back
Handle reservations, check-ins, check-outs, payments
Work with the Operations Manager and Communications Manager on campaigns to fill slow periods
Support booking drives and retention efforts
Help test new revenue ideas
Inventory Management & Asset Protection
Run regular inventory audits of equipment and supplies
Keep our asset tracking system up to date so we know where everything is
Implement security protocols to protect our gear
Investigate and document when equipment gets damaged or goes missing
Systems & Documentation
Maintain HubSpot CRM, Planyo, Visit, and our financial tools
Write and update SOPs
Make sure staff know how to use everything and stay compliant
Minimum Qualifications
2-3 years in operational roles focused on smooth operations and staffing
Experience with financial processes like closes or reconciliation - you don't need to have run them solo, but you should understand how they work
You've created reports and tracked metrics before
You've supervised at least 5 staff and handled underperformance directly, not just delegated it
You can manage schedules, PTO, and coordinate payroll
Comfortable with data - you can pull numbers together and spot what matters
Experience with CRM or operational systems
Clear communicator and solid documentation skills
Working Environment
Full-time exempt: 5 days/week, around 40-45 hours
Nights and weekends required - we operate Tuesday-Sunday, 9:30 AM-Midnight
Fast-paced with responsibility for staff, cash, equipment, and smooth daily operations
Reports to Operations Manager
Compensation & Benefits
Annual Salary: $55,000 - $65,000 based on experience
Health and dental insurance
12 days PTO first year
Professional development opportunities
Access to TRC facilities for personal projects when available
To Apply
Send your resume and a brief note to ***********************. Tell us about your operational experience - specifically, talk about your experience with financial processes or reporting, give us an example of how you kept operations running smoothly and staff performing well, and explain how you handle accountability. Include links to projects or relevant work if you've got them.
The Record Co. is an equal opportunity employer committed to creating an inclusive environment for all employees.
How much does an operation supervisor earn in Cambridge, MA?
The average operation supervisor in Cambridge, MA earns between $36,000 and $99,000 annually. This compares to the national average operation supervisor range of $37,000 to $87,000.
Average operation supervisor salary in Cambridge, MA
$60,000
What are the biggest employers of Operation Supervisors in Cambridge, MA?
The biggest employers of Operation Supervisors in Cambridge, MA are: