Operation supervisor jobs in Centreville, VA - 1,530 jobs

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Operations Supervisor will be responsible for supervising all activities within the venue operations department while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the General Manager. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities: The Operations Supervisor will be responsible for supervising all activities within the venue operations department while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the General Manager. Assist in staffing, scheduling, training, and counseling of event and warehouse staff. Directly manage event day staff while having direct interaction with customers. Maintain and control high volume food and beverage inventory. • Lead venue operations with direction of the general manager. Support general manager with supervision of staff. Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures. Develop and enforce standards for service, sanitation, and product and food quality. Ensure all cash handling procedures are documented and enforced. Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures. Conduct physical audit of inventory and product, research and perform reconciliations. Qualifications: • Must be at least 18 years of age. • Strong attention to detail and extremely organized with elevated time management and prioritizing skills. • Must meet state and city health requirements for food handling and alcoholic beverage service. • Ability to multi task in a fast paced, team orientated setting. • Must be able to work fluently in English. • Ability to work in an open aired environment during all climate conditions. • Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps. • Ability to work all Venue events, including extended hours, nights, weekends, and holidays. • Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Qualifications Skills Preferred Microsoft Office(Excel, PPT, Word, Outlook) Expert Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: As part of our Workday Practice, you'll be part of an energized team of advisory professionals who deliver more than just technology. From initial assessments to entire transformations, you'll deliver Workday Human Capital Management (HCM) and Workday Financials solutions equipping organizations with the information they need to make better business decisions. As a Prism and Reporting Lead at Guidehouse, you will be responsible for designing and developing reporting and Prism analytics strategies for our customers who are implementing Workday as a solution. Responsibilities include but not limited to: Lead discovery, design, build, and support testing of Workday's Prism Analytics use cases. Lead the reporting and analytics workstream for Workday deployments. Actively communicate with other team members on cross functional items. Communicate technical challenges and solutions to internal and client teams. Participate in an innovative, teaming culture to enabled constant innovation and improvement to process and assets. Demonstrate consultative skills. What You Will Need: US Citizenship and must be able to OBTAIN and MAINTAIN a Federal or DoD Public Trust security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse Bachelors degree with a MINIMUM of FOUR (4) years of experience in Prism Analytics or Advanced Reporting in Workday; OR a Masters degree with a MINIMUM of TWO (2) years of experience in Prism Analytics or Advanced Reporting in Workday. Years of experience can be substituted for a degree, such as NO degree with a MINIMUM of EIGHT (8) years of experience in Prism Analytics or Advanced Reporting in Workday Current holder of the following Workday Certifications: Reporting and Prism Analytics, etc Ability to read and write SQL queries 25% travel balanced with a work from home and/or Guidehouse office, consultants may provide on-site support for key milestones as needed What Would Be Nice To Have: Familiarity with Big Data, data warehousing solutions, and business intelligence technologies Experience in other ERP systems Bachelor's degree in one of the following Computer Science, Data Science/Analytics, Information Systems, Statistics or Mathematics What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

A leading biopharmaceutical company is seeking a dynamic executive to oversee government affairs operations, focusing on strategy development and budgeting. This role requires extensive experience in the biopharmaceutical industry, strong leadership skills, and the ability to influence stakeholders effectively. The position is instrumental in aligning government affairs with commercial strategies and will involve direct interaction with high-profile stakeholders. Competitive compensation package is offered based on qualifications and experience. #J-18808-Ljbffr

A leading agribusiness firm seeks an experienced professional for its government affairs team in Washington, D.C., to monitor federal policies impacting its business. The role requires a minimum of 12 years experience in public policy, excellent communication skills, and the ability to manage stakeholder relationships effectively in a fast-paced environment. Compensation ranges from $156,800 to $196,000 with annual bonuses available. #J-18808-Ljbffr

A leading advocacy organization in the crypto sector based in Washington is seeking an Associate Director of Government Affairs. The candidate will support the development of legislative and regulatory priorities, engage with Congress and regulatory agencies, and build stakeholder relationships. Requirements include 5-10 years of experience in government or public policy, excellent communication skills, and a passion for crypto/Web3. This role offers a hybrid work schedule and comprehensive benefits including vacation and medical coverage. #J-18808-Ljbffr

An environmental advocacy organization in Washington, DC is seeking a Federal Campaigns Director to lead efforts in protecting clean air, water, and wildlife. This role requires strategic campaign leadership, coalition-building, and effective advocating for environmental policies. Ideal candidates should have at least 5 years of experience, strong communication skills, and a passion for grassroots organizing. Comprehensive benefits included. #J-18808-Ljbffr

A leading technology company in Washington is seeking an Engagement Manager (EM) to lead customer engagements and manage AI solutions for national security. This role involves significant travel (50%) to Europe and beyond, requiring strong stakeholder management skills, a basic understanding of ML operations, and excellent communication abilities. Ideal candidates will possess an active TS/SCI clearance and experience in a customer-facing technical role. Comprehensive compensation packages, including salary, equity, and benefits, are offered. #J-18808-Ljbffr

A defense technology company in Washington is seeking a Head of Government Affairs to lead engagement with policymakers and manage relationships across federal, state, and local levels. The ideal candidate will possess over 10 years of experience in federal government affairs, a strong understanding of defense acquisition, and excellent communication skills. This role plays a critical part in shaping the company's legislative strategies and cultivating important stakeholder relationships. #J-18808-Ljbffr

We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)

A mission-driven technology company in Virginia is seeking a highly experienced Consulting Lead to spearhead enterprise cloud strategy and transformation initiatives across hybrid and multi-cloud environments. This role requires strong leadership, cloud expertise, and a background in engaging senior stakeholders for strategic outcomes in cloud adoption programs. Candidates should have a Bachelor's degree and significant experience with major cloud platforms like AWS and Azure, along with a focus on compliance and optimization. This position offers flexibility in work arrangements and comprehensive benefits. #J-18808-Ljbffr

A consulting firm in Washington D.C. is seeking an Engagement Manager to guide project teams in developing impactful solutions for federal clients. Candidates should have 7+ years of consulting experience, excellent communication skills, and a strong academic background. The role entails managing project teams, ensuring client satisfaction, and mentoring junior members. This is a full-time position with a salary range of $150,000 - $190,000 and offers a hybrid work model. #J-18808-Ljbffr

A leading ballet organization in Washington, DC is seeking a Director of Production. This role demands oversight of both technical and artistic operations for performances and events. The ideal candidate will have over 10 years of progressive leadership experience in production, focusing on ballet or dance. Responsibilities include managing budgets and collaborating with artistic leadership. The position highlights the importance of communication, collaboration, and technical knowledge, offering an opportunity to shape live performances in the heart of the capital. #J-18808-Ljbffr

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! **Job Overview:** As a ServiceNow Delivery Lead, you will be responsible for developing and executing activities related to end-to-end project management for ServiceNow implementations. This includes creating project plans and estimates, scoping and gathering requirements, and overseeing implementation and deployment. You will proactively monitor, manage, and report on the execution of deliverables to ensure successful outcomes. With your expertise, you will oversee all aspects of projects, applying your knowledge to high-impact tasks and assignments. **Here's what you need:** + Expert-level knowledge of the ServiceNow platform + Expert-level skills in program and project management + Proven ability to develop and manage comprehensive project plans covering all aspects of ServiceNow implementations. + Experience in scoping, requirements gathering, and overseeing deployment activities. + Strong leadership skills to oversee and manage high-impact assignments and deliverables. + Excellent monitoring and reporting abilities to track and ensure project success. **Eligibility requirements:** + US citizenship required As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of **California, Colorado, Hawaii, Illinois, Maryland,** **Massachusetts,** **Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland** . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. (********************************************************************* We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $103,400-$211,700 USD **_What We Believe_** _As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on._ **_Equal Employment Opportunity Statement_** _We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. (**************************************************************************** _Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women._ **_Requesting An Accommodation_** _Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired._ _If you_ **_ _** _are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter._ **_Other Employment Statements_** _Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States._ _Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration._ _Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process._ _The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information._ _California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here (********************************************************************************* for additional important information._

A leading independent school in Bethesda, Maryland is seeking a Director of Enrollment Management to develop and implement strategies for enrollment and retention. Responsibilities include overseeing the admissions process, managing financial aid, and collaborating with teams to enhance brand storytelling. The ideal candidate will have experience in enrollment management and strong analytical skills. Join a vibrant community committed to innovation and excellence. #J-18808-Ljbffr

A government contracting firm in Virginia seeks a TOP SECRET-cleared foreign investment risk management subject matter expert to support the US Department of Defense. The role involves managing teams to review and mitigate foreign investments, requiring significant experience in national security and at least 10 years in relevant fields. The ideal candidate will communicate effectively with senior leaders and help lead a specialized team addressing DOD investment priorities. #J-18808-Ljbffr

Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia. The Operations Manager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations. Key Responsibilities · Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites · Support clinical and administrative teams to ensure smooth daily operations · Collaborate with vendors and property managers to maintain facility standards and address site-specific needs · Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts · Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies · Assist with onboarding and training support staff in collaboration with HR and department leads · Identify process improvement opportunities and implement solutions to enhance service delivery · Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel) Qualifications · Bachelor's degree required; healthcare, business administration, or related field a plus · Minimum of 4 years of relevant operational management experience, preferably in a healthcare or multi-location environment · Healthcare background is required, especially in a specialty or ambulatory care setting · Proficiency in Microsoft Excel and other office productivity tools · Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment · Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors Benefits · 401(k) retirement plan with company match · Comprehensive insurance: Health, Dental, and Vision · Paid Time Off: 10 days annually · Sick leave and national company-paid holidays · Professional growth and development opportunities

Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.

Molly Maid has been a trusted provider of professional residential cleaning services for over 30 years. Known for delivering quality and thorough home cleaning, the company helps homeowners create valuable "me time" through reliable service. Every employee is professionally trained and committed to excellence, embodying the care and passion that define Molly Maid. With over 1.7 million cleans performed annually, Molly Maid has become a nationally recognized brand in the residential cleaning industry. The company is dedicated to maintaining high standards and giving customers peace of mind. Job Summary We are seeking a dynamic and strategic Operations Manager to lead and optimize our daily business activities, drive operational excellence, and foster sustainable growth. Your leadership will inspire teams, enhance efficiency, and promote a culture of continuous improvement. This is an exciting opportunity for a proactive professional passionate about extraordinary customer service, managing complex operations and delivering exceptional results. Responsibilities Leadership o Drive the company's sales growth and increase profit o Responsible for all aspects of business operations and fulfillment of company goals and initiatives o Cultivate a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level Staffing - Office Staff o Identify hiring needs for management team o Recruit, interview, hire, train, review office staff o Hold office staff meetings o Establish individual and team goals o Track and monitor staff members performance o Coach, counsel, discipline staff o Budget and administer office staff compensation o Create and implement office incentives programs o Make and execute termination decisions o Recover company property o Issue final paycheck o Respond to inquiries from governmental agencies, file response Assist/Backup Field Manager with HSP Staff Supervision o Identify staffing needs o Interview applicants o Extend job offer(s) o Review and complete Orientation Checklist with trainee(s) o Close probationary period & promote HSP's to a team o Assign HSP's to a team o Hold HSP team meetings o Address unresolved employee complaints and concerns o Create & implement employee retention program o Coordinate & celebrate HSP anniversary dates and birthdays Managing Employees o Review and monitor teams performances & productivity using CCS reports o Scan and file all employee performance documents (complaints, “wows”) o Review HSP staff with Field Manager's input o Grant employee time off requests o Authorize employee to use company vehicles o Respond to vehicle accidents and notify insurance company o Review daily Quality Check Schedule w/Field Manager o Handle unresolved employee complaints o Document and follow company's disciplinary procedures o Document and execute termination decisions for HSP position o Recover company property o Issue final paycheck Customers o Respond, resolve, and follow-up with customer complaints and concerns o Create and implement action plan for customer retention o Validate MOLLY MAID gift certificates through CCS o Redeem MOLLY MAID gift certificates Breakage/Damage o Inspect broken & damaged items o Determine course of action o Approved to spend up to $100 for replacement or repair. o Discuss issues with supervisor for more than $100 Estimating (only as back-up) o Perform in-home estimates o Utilize estimate script o Utilize estimate worksheet o Increase the addition of new customers o Meet or exceed quarterly and annual sales goals o Maintain and update estimate binder o Inventory and order estimating materials o Pass estimate sheet to CSR for action Marketing o Assist owners in the creation of the yearly marketing plan o Implement yearly marketing plan o Meet with marketing reps o Place marketing orders o Order marketing material o Track, monitor and review marketing results Financial o Assist owners in the creation of the yearly financial plan o Implement yearly financial plan o Achieve revenue and profit goals o Implement systems to achieve financial goals o Make bank deposits (in owners' absence) o Distribute pay checks Operations o Main point of contact for Book Keeper for any payroll questions o Track and monitor petty cash o Review and monitor LMS reports o Review and monitor Phone Lead Source Report o Research and negotiate contracts with vendors o Place orders with vendors, after approval from owners o Send collection letters o Implement, maintain and update OHSA program o Work with Field Manager(s) to ensure: o Track, monitor and review gas usage o Track and monitor car expenses - Includes: vehicle repairs, maintenance, replacement, purchase o Ensure homes are cleaned as scheduled o Monitor and track employee attendance & vacation hours o Monitor vehicle maintenance program o Review and monitor working rate, make changes accordingly o Review and monitor open customer receivables using Receivables Report Experience Needed 1. Minimum of 5 years of recruiting, hiring, training and supervisory experience 2. Customer Service 3. Sales 4. Proficient in Microsoft Office 5. Self-directed individual who is analytical and with initiative and problem solving skills 6. Demonstrate the ability to learn quickly and juggle multiple situations concurrently 7. Organizational Skills with the ability to set priorities and meet challenging deadlines 8. Verbal and Written Communication Skills, 9. Customer Focus, Collaboration and Teamwork 10. Flexibility, Team Orientation, ability and willingness to learn Requirements o Valid driver's license with good driving record o Able to work office hours (7am to 3pm) o Legally able to work in the United States o Physically and mentally capable of performing Operation Manager's duties o Pass criminal background check o Must be bonded and insured for employee dishonesty. This requires that she cannot have any known record of dishonest acts or convictions for criminal or felonious acts o Self-directed individual who is analytical, with initiative and problem-solving skills o Demonstrate the ability to learn quickly and juggle multiple situations concurrently o Organizational skills, ability to set priorities and execute a plan of action o Verbal and Written Communication Skills o Bilingual (English & Spanish) mandatory Job Type: Full-time Language: English and Spanish (Bilingual) (Required) License/Certification: Driver's License (Required) Work Location: In person, Woodbridge, VA

Application Instructions ( Required for Consideration) Incomplete applications will not be considered, resumes sent via Indeed will not be monitored. We will only review and respond to applicants who have emailed the items below to ******************* Your resume A screenshot of your typing speed result (typingtest.com, 1 minute test - easy text) Your response to the five following questions: (1) After reading the this job listing, explain how/why you fit the profile of who we're looking to hire. (2) Would you say you're resilient or able to remain focused in a challenging and demanding role? Explain why or why not. (3) When you're given responsibility for a task or outcome, how do you ensure it gets done on time and done right? Give a real example. (4) How do you react when you're called out for a mistake or missed expectation? (5) Tell us how you stay productive and accountable in a role with minimal supervision. Company Description Since 1986, Quick Homebuyers, Inc. has purchased and sold over 3,000 properties throughout the Washington, DC Metro Area. We are a local, family-owned company with nearly 40 years of experience, an A+ Better Business Bureau rating, and 5-star Google reviews. Our mission is simple: solve problems for sellers and provide a seamless, ethical, and transparent selling process. We specialize in purchasing homes as-is, covering all closing costs, and offering flexible settlement timelines to meet each seller's unique situation. Role Description This is a full-time, on-site role located in Annandale, VA (Monday-Friday, 9am-6pm) and focused on outbound estate and seller outreach. The position requires consistent, proactive phone outreach with verified, relevant contacts-not random cold dialing. You will serve as the initial point of contact for potential sellers, many of whom are executors or personal representatives managing inherited property. The role blends relationship-building, critical thinking, and disciplined follow-up to identify opportunities and guide sellers toward appropriate next steps with our senior team. Important: This is not telemarketing and not high-pressure sales. Outreach is scripted, compliant, respectful, and purpose-driven. What You'll Do Make outbound calls to verified seller leads, including estate and probate-related contacts Communicate with executors and personal representatives listed in public records Use a prepared, professional script to introduce options and gather information Assess seller needs and identify potential acquisition opportunities Set follow-up calls or appointments for senior leadership Maintain accurate call notes and records in our system Consistently generate qualified acquisition leads through structured outreach Personality Traits We're Looking For Desire consistent productivity; not achieving the bare minimum Dependable in a team environment, and diligent with independent tasks Strong, confident, upbeat, and engaging phone presence Personable, driven self-starter with ownership mentality High emotional intelligence and professionalism Thrives in a fast-paced, performance-driven environment Natural people-person with strong follow-through Qualifications Minimum 3 years of sales/customer service experience (preferred) Bachelor's degree in Business Administration or related field (preferred) Typing speed of 60 WPM or higher Strong negotiation, verbal, and written communication skills Highly organized with attention to detail Ability to multitask and manage consistent outbound activity Compensation Base Salary: $52,000 Commission: 2% of company net profit on company-wide acquired deals Commission Example A $50,000 profit to Quick Homebuyers = $1,000 commission Commission is earned by serving as the initial point of contact with the lead Not dependent on closing involvement On average, 3-5 leads can be acquired per day Historically, approximately 1 out of 10 acquired leads results in a closed deal Office Environment This position is based in a dedicated home office in Annandale, VA, purpose-built for professional use and fully separated from the residential space. The office includes: Individual private offices A conference room Kitchen and break area Candidates are welcome to bring someone with them to the interview. Our team is happy to answer any questions about the office setup. Additional Notes This role requires attention to detail Random drug testing is conducted for all employees Drug testing may occur during the interview process or at random intervals during employment