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  • Cloud Ops Lead

    Apolis

    Operation supervisor job in New York, NY

    Architect AWS Solutions - Infrastructure Services Experience: 12+ Years Primary Skills: AWS Cloud Solutions and Operations, Architecting and Automation of Cloud Infrastructure, AI/ML Integration Secondary Skills: Good experience in automation scripts such as PowerShell, AWS CLI, Python, JSON, and familiarity with AI/ML frameworks and tools. Responsibilities: Architect, design, and implement scalable, secure, and cost-optimized cloud solutions leveraging the latest AWS offerings, including generative AI services (e.g., Amazon Bedrock, SageMaker, Amazon Q, CodeWhisperer). Deep, hands-on technical expertise in AWS, including new services such as Lambda SnapStart, Graviton-based compute, and advanced analytics (e.g., Amazon QuickSight, Redshift Serverless). Support and administration of AWS IaaS and PaaS, including RDS, Athena, DynamoDB, EFS, ElastiCache, Kinesis Firehose, S3, Route53, SNS, Lambda, Data Pipeline, and new AI/ML services. Implement and manage monitoring, analytics, and optimization tools (AWS CloudWatch, AWS CloudTrail, AWS Cost Explorer, and AI-driven observability tools). Operational understanding of securing cloud instances, including AI-powered security tools (e.g., Amazon GuardDuty, Macie, Inspector). Expertise in Linux administration, AWS VPC, subnet management, and troubleshooting. Develop and maintain cloud automation scripts/code (Perl, JSON, PowerShell, Terraform, AWS CloudFormation, CDK), including integration with AI/ML pipelines. Identify and resolve cloud performance bottlenecks using architectural and AI-driven performance analytics. Analyze AWS CloudTrail logs and aggregated log files for advanced troubleshooting, leveraging AI-based log analysis where appropriate. Identify and implement cost-saving strategies using AWS's latest cost management and AI-powered optimization tools. Understanding of Cloud Platform Engineering, SRE, and AI/ML Ops best practices. Good knowledge of application build/release processes, CI/CD pipelines (Jenkins, Chef/Puppet, AWS CodePipeline, CodeBuild, and integration with AI-powered DevOps tools). Familiarity with Agile processes and ability to collaborate with cross-functional teams (Development, Infrastructure, Security, Testing, QA, and Data Science/AI teams). Analyze customer business and technical requirements, assess environments for cloud and AI enablement, and advise on cloud and AI/ML solutions and risk management. Participate in customer cloud and AI/ML pre-sales responses and projects. Strong passion for technology exploration, AI/ML development, and continuous learning. Excellent written and verbal communication, presentation, and collaboration skills. Team leadership skills. NICE TO HAVE Assist with backups and recovery, including AI-driven backup optimization. Deploy applications, performance tuning, troubleshooting, maintain security, and automate routine procedures through scripting and AI-based automation. Integrate 3rd party tools, APIs, and AI/ML services in AWS environments. Knowledge of ServiceNow and its integration with AWS and AI/ML workflows is recommended
    $74k-126k yearly est. 2d ago
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  • Rail Operations Leader

    ARUP Group 4.6company rating

    Operation supervisor job in Newark, NJ

    Joining Arup Arup's purpose, shared values, and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup in the Americas continues to capture and deliver large scale, complex and multidisciplinary rail projects. Our rail team has experienced significant growth due to the strength of the rail market across North America. Our rail work has grown by winning new projects and through the on-going delivery of multi-year major projects. The Rail Operations Leader position will report directly to the Americas Rail Systems Leader - East. The Opportunity Develop and support other active rail projects with respect to rail service planning and operations analysis Support current and future rail proposals throughout North America Develop new and maintain current relationships with key clients in the public and private sectors to develop pipeline of work Mentor and develop junior staff from a technical perspective with some additional exposure to business development. Oversight, quality assurance, and delivery of project rail operations analysis work for the Americas Resource planning for Rail Operations workstreams Mentoring staff to develop future leaders, develop junior staff skill-sets, and promote learning from successes and challenges within the rail team Developing the technical, commercial and soft skills of rail staff At Arup, you belong to an extraordinary collective - in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. Is this role right for you? 10 years' experience in rail operations management and/or analysis Bachelor's / Master's degree in Engineering or Planning Comprehensive understanding of complex rail infrastructure and rail operations Ability to develop strong working relationships with clients and stakeholders Self-started; able to take on work rather than be given work Experienced with simulation software, such as RTC, RailSys, OpenTrack, etc. Please note that all applicants must apply directly via the job portal. If this role is not quite what you are looking for, but you are interested in other opportunities for a future with purpose, please sign up to our Talent Community where you will be kept up to date with roles suitable for you to shape a better world. What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. Benefits at Work - At Arup, we have a comprehensive and valuable benefits program that works for our employees and their families while keeping costs low. These benefits provide health and welfare security for you as well as paid time off for rest and renewal. As a member of Arup, everyone shares in our success through a global profit share scheme (payments are dependent on the firm's financial performance). Our Global Profit Share Plan (paid bi-annually) provides an opportunity for you to share in the success of the Firm. As a valued employee of Arup, you can also choose to participate in our 401(k) plan with up to 10% company match to help you save for your future Flexible Working - We believe that flexible arrangements create a more inclusive way of working that supports our diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are available New York Hiring Range - The good faith base salary hiring range for this job if performed in New York is $170,000 to $200,000 per year. This range is commensurate with experience, educational background, and skill level. Benefits are not included in the base salary. Please note hiring ranges for candidates performing work outside of New York will differ. Different People, Shared Values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at *************************************** Our Application Process We will be reviewing our candidates for this position on a rolling basis. Once you have applied you will be evaluated and potentially moved on to the next round, at which point a member of the talent resourcing team will reach out to you directly. Arup is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of a protected veteran, or disability. Stay safe online. Recruitment fraud is on the rise, and Arup's name, logo, and branding have been used in fraudulent job advertisements. Arup will never ask for bank information as part of our recruitment process. #LI-VM1
    $170k-200k yearly 5d ago
  • Sr. Manager Transportation Operations

    BD (Becton, Dickinson and Company

    Operation supervisor job in Franklin Lakes, NJ

    Scope Reporting to the Associate Director, North America Transportation Compliance, Freight Pay/Audit & Analytics, the Sr. Manager, Transportation Operations is responsible for driving financial performance across inbound and outbound transportation activities supporting Becton Dickinson's manufacturing, sterilization, supplier, and warehouse operations. This role provides strategic oversight of transportation financial results, including annual budget development, quarterly forecasting, and monthly variance analysis. The Sr. Manager partners closely with business operations to ensure cost performance aligns with expectations, identifying and implementing continuous improvement initiatives to deliver BD Excellence Deployment and achieve cost savings targets while enhancing customer experience. The Sr. Manager also plays a key role in developing and executing "Cost to Win" strategies, assessing process changes, aligning stakeholders, and driving implementation to deliver measurable results. Managing North America finished goods transportation spend of approximately $275M, this role is critical in ensuring effective governance and cost control. Responsibilities include overseeing the carrier rate process, ensuring compliance with Delegation of Authority, and maintaining accurate rate agreements for transportation planning and Freight Audit. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Key Responsibilities * Lead Strategic Initiatives: Drive the planning, execution, and delivery of complex, high-impact supply chain programs and projects that bring value within the integrated supply chain, with a focus on North America. * Cost Optimization & Service Improvement: Identify, recommend, and lead initiatives aimed at reducing transportation costs and improving service levels across the network. * BD Excellence deployment: * Drive deployment of BD Excellence approach, process and practices to sustain improvement, shape culture and grow empowerment. * Collaboration: Work closely with other departments such as procurement, warehousing, and customer service to ensure seamless end-to-end supply chain operations. * Carrier Relationship Management: Support the management of third-party carrier relationships to ensure transportation needs are met in a cost-effective and service-oriented manner. * Financial Performance Management: Partner with assigned business units to handle annual freight budgets, including: * Developing baseline spend data for budget creation. * Performing quarterly budget refreshes based on actual performance and updated assumptions. * Conducting meticulous monthly variance analysis and providing actionable insights to guide decision-making. * Performance Monitoring: Develop and maintain key performance indicators (KPIs), metrics, and dashboards to monitor transportation operations and drive continuous improvement. * Strategy Development: Contribute to the North America transportation strategy for inbound and outbound operations, focusing on technology, systems, and analytics to meet internal and external customer needs. * Carrier Rate Governance: Oversee the carrier rate process, collaborating with Procurement to ensure contracts and rate agreements are properly driven, retained, and disseminated for Transportation Management System (TMS) planning and freight audit/pay processes. * Parcel Operations Oversight: Handle the North America parcel analysis function, including: * Building and maintaining dashboards to monitor spend and activity. * Serving as the subject matter expert on pricing agreements, service types, freight characteristics Experience Minimum of 7 years of progressive experience in Integrated Supply Chain, with expertise in one or more of the following areas: Transportation Management, Planning/Inventory Management, Distribution Management, Analytics, Technical Systems, or Customer Management. Proven track record to handle multiple priorities, establish clear targets and objectives, and deliver projects on time, including oversight of third-party providers through defined KPIs and performance metrics. Strong understanding of enterprise systems such as SAP, JDE, BI, BY TMS, and other relational database sources to support metrics, dashboards, management reviews, budgeting, forecasting, and reporting for North America Transportation Operations. Advanced proficiency in data visualization and analytics tools (Power BI, Excel, etc.) to design and maintain dashboards that drive operational insights and decision-making. Demonstrated experience as a hands-on leader, with the ability to engage, influence, and advise stakeholders at all levels, fostering collaboration and alignment across complex projects. CORE COMPETENCIES Project Management Excellence: Strong ability to plan, complete, and deliver complex initiatives on time and within scope. Communication & Influence: Exceptional written and verbal communication skills with the ability to influence across multiple levels, functions, and cultures; operates with a strong sense of urgency. Process Improvement Leadership: Proven track record of driving sustainable process improvements and operational efficiencies. Matrix Navigation: Skilled at building relationships and driving initiatives within a highly matrixed organization. Analytical & Technical Expertise: Advanced analytical skills and system proficiency; adept at leveraging data for decision-making. Problem-Solving Methodologies: Formal training or experience in Lean, Six Sigma, or similar structured problem-solving approaches preferred. Self-Directed Execution: Ability to work independently and deliver results within tight timelines. Cross-Functional Awareness: Strong understanding of timing, dependencies, and trade-offs across multiple functional areas; capable of negotiating solutions based on business priorities. Change Management & Facilitation: Demonstrated ability to lead change, facilitate discussions, and translate ambiguous business needs into actionable strategies. Technical Proficiency: Highly skilled in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and data visualization tools such as Power BI. Critical Thinking: Success in converting complex or unclear business requirements into clear strategies and development plans for teams and individuals. EDUCATION: * Required: BS in Supply Chain, Industrial Management, Engineering, or Business (or equivalent). * Preferred: Advanced degree, M.S., MBA CERTIFICATIONS: * Preferred; Six Sigma Green or Black Belt, Project Management OTHER REQUIREMENTS: * Ability to travel up to 10% At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: Annual Bonus Potential Discretionary LTI Bonus Potential reimbursement of phone use Health and Well-being Benefits Medical coverage Health Savings Accounts Flexible Spending Accounts Dental coverage Vision coverage Hospital Care Insurance Critical Illness Insurance Accidental Injury Insurance Life and AD&D insurance Short-term disability coverage Long-term disability insurance Long-term care with life insurance Other Well-being Resources Anxiety management program Wellness incentives Sleep improvement program Diabetes management program Virtual physical therapy Emotional/mental health support programs Weight management programs Gastrointestinal health program Substance use management program Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well-being BD 401(k) Plan BD Deferred Compensation and Restoration Plan 529 College Savings Plan Financial counseling Baxter Credit Union (BCU) Daily Pay College financial aid and application guidance Life Balance Programs Paid time off (PTO), including all required State leaves Educational assistance/tuition reimbursement MetLife Legal Plan Group auto and home insurance Pet insurance Commuter benefits Discounts on products and services Academic Achievement Scholarship Service Recognition Awards Employer matching donation Workplace accommodations Other Life Balance Programs Adoption assistance Backup day care and eldercare Support for neurodivergent adults, children, and caregivers Caregiving assistance for elderly and special needs individuals Employee Assistance Program (EAP) Paid Parental Leave Support for fertility, birthing, postpartum, and age-related hormonal changes Leave Programs Bereavement leaves Military leave Personal leave Family and Medical Leave (FML) Jury and Witness Duty Leave Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work Location USA NJ - Franklin Lakes Additional Locations Work Shift At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. Salary Range Information $143,300.00 - $236,500.00 USD Annual
    $143.3k-236.5k yearly 8d ago
  • Private Credit Operations Manager

    Atlantic Group 4.3company rating

    Operation supervisor job in New York, NY

    Type: Perm (Contingency) Job #47221 Salary: $175,000 Job Overview - Private Credit Operations Manager: Compensation: $175,000 - $200,000/year + bonus Schedule: Monday to Friday (Hybrid) Atlantic Group is hiring a Private Credit Operations Manager in New York, NY, with our client. In this hybrid role, you'll oversee trade settlement, loan operations, reporting, and data integrity across private credit and direct lending strategies. You will manage daily workflows, collaborate with cross-functional teams, and use platforms like ClearPar, IHS Markit, WSO, and Loan IQ for trade processing. Ideal for operations professionals focused on automation, accuracy, and workflow optimization. Responsibilities as the Private Credit Operations Manager: Trade Execution & Settlement: Oversee accurate and timely settlement of private credit trades by coordinating with agents, custodians, administrators, and internal teams. Loan Operations & Systems: Manage trade processing and settlement workflows using platforms such as ClearPar, IHS Markit, WSO, and Loan IQ while resolving discrepancies. Reconciliations & Reporting: Lead daily cash, position, and asset reconciliations and ensure accuracy for monthly and quarterly close processes. Documentation & Compliance: Ensure proper execution, archiving, and compliance of trade documentation, including assignments, funding memos, consents, and KYC requirements. Process & Data Oversight: Maintain accurate reference data, manage corporate action workflows, and drive process improvements, automation, and scalable reporting solutions. Qualifications for the Private Credit Operations Manager: Education: Bachelor's degree in Finance, Accounting, Business, or related field required. Experience: 8-15 years in private credit, direct lending, BDC, or syndicated loan operations with strong expertise in trade settlement, loan operations, and credit instruments. Technical Skills: Advanced Excel skills and expertise with loan settlement platforms (ClearPar, IHS Markit, WSO, Loan IQ), with a strong automation- and technology-focused mindset. Industry Knowledge: Strong understanding of LSTA/LMA trade guidelines, private credit operations, reference data management, and key operational risk controls. Skills & Attributes: Highly analytical and detail-oriented professional with strong communication and problem-solving skills, able to manage high-volume workflows and drive process improvements. Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion. Your Name: Email Address: Phone Number: Upload Resume File: Upload Resume File: ... Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT. By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm. By submitting this application, you agree to our Terms of Service. People looking for jobs should not put anything here. We are uploading your application. It may take a few moments to read your resume. Please wait!
    $175k-200k yearly 2d ago
  • Senior Manager, Detection Operations, Internal Fraud

    American Express 4.8company rating

    Operation supervisor job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Position Overview The Senior Manager of Detection Operations is responsible for the daily execution of the IFCOE's Internal Fraud alert review and referral processes. Reporting to the Director of Detection Operations this role will be a 'first amongst peers' providing leadership support to Operations staff. The Senior Manager will be responsible for Identifying reviewing and escalating potential incidents of internal fraud, misconduct, or policy violations. This role conducts preliminary assessments of internal fraud alerts, business referrals, and data-driven findings to determine appropriate referral for investigation, ensuring timely, accurate, and confidential handling of sensitive matters. Plays a critical role in protecting the organization's assets, reputation, and compliance posture. Key Responsibilities: Review and analyze potential internal fraud incidents identified through monitoring reports and business referrals. Conduct initial assessments to determine credibility severity and appropriate escalation and or referral paths Prepare clear and well documented alert summaries and supporting materials for referral to investigations Maintain accurate case records in accordance with internal policies, regulatory requirements, and quality standards Identify trends, patterns, or emerging risks related to internal fraud or misconduct Collaborate with cross functional teams to ensure proper handling and resolution of referred alerts Ensure strict confidentiality and objectivity when handling sensitive colleague related matters Support continuous improvement of fraud detection and referral processes Ensure operational coverage, service level adherence and timely escalation of high-risk incidents Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems Contribute to reporting on detection effectiveness and operational performance Partner with investigations on case referrals and feedback loops to refine detection quality Desired Leadership Characteristics: Calm and decisive under pressure. Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues Initiative and bias for action and for getting things done Proven ability in extending and maintaining strong relationships in a complex multi-national corporation Strong problem solver with the ability to use analytical methods to affect change Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment Preferred Qualifications 10+ years of experience in fraud operations, monitoring, or security operations, Deep understanding of fraud monitoring tools, insider threat detection and case management systems Strong knowledge of internal fraud typologies and insider risk behaviors Proven track record of managing global operations teams Strong collaborations skills with Technology, CEG, Legal and risk oversight functions Experience with operational KPIs, back-office case and SLA management, and executive reporting Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position
    $103.8k-174.8k yearly 2d ago
  • Production Manager, Brooklyn Media

    AEG 4.6company rating

    Operation supervisor job in New York, NY

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Brooklyn Sports & Entertainment (BSE) creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, BSE operates at the intersection of live entertainment, premium hospitality, and community engagement. As it expands its existing portfolio, BSE now includes a media portfolio including Type.Set.Brooklyn and BK Mag, as well as Brooklyn Wine Club, and a hospitality business developing several location-based entertainment properties. Whether on the court, on stage, or in the workplace, BSE is driven by a pursuit of excellence-constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care. We are guided by our core values: Integrity: Be intellectually honest at all times. Demonstrate the highest professional and ethical standards. Care: Care for everything and everyone around us. Practice empathy, respect, and inclusion to promote an environment of excellence and success. Growth Mindset: Develop ourselves and those around us. Experiment, learn, and improve from everything we do. Accountability: Deliver on our word, take responsibility for our actions, and work in the interest of our team. SUMMARY We are assembling a team of agile, culturally fluent, entrepreneurial-minded talent who will craft the vision strategy and tactics to bring this initiative to life. We believe that our team should mirror the diversity of the Brooklyn communities that have shaped culture so we can create content that authentically reflects and resonates beyond the borough's borders. The Production Manager will handle the production process for all content across Brooklyn Media's two properties. Brooklyn Media's brands include Type.Set.Brooklyn and BKMAG. WHAT YOU WILL DO Oversee the entire production process for editorial, social, and long-form video content. Develop and manage production schedules, call sheets, and timelines. Coordinate with internal teams, freelancers, and external vendors. Secure locations, permits, and insurance as needed. Manage production logistics including equipment rentals, crew bookings, and travel arrangements. Create and track production budgets for multiple concurrent projects. Negotiate vendor and freelancer rates. Ensure cost-effective production without compromising quality. Supervise and support producers, coordinators, editors, and production assistants. Facilitate clear communication between creative, production, and post-production teams. WHAT YOU WILL BRING Bachelor's degree in film, Media Production, Communications, or related field (or equivalent experience). 5+ years of experience in video or film production management. Strong understanding of pre-production, production, and post-production workflows. Proficiency with production tools (Movie Magic). Excellent budgeting, scheduling, and problem-solving skills. Strong leadership and communication abilities. Ability to manage multiple projects simultaneously in a fast-paced environment. WHO YOU ARE Experienced in television production and/or digital media Familiar with union and non-union production processes. Understanding of logistical planning on and off site. TRAVEL REQUIREMENTS May be required to travel on occasions; trips may require air travel and/or overnight stay for one or more nights. COMPENSATION $80,000 - $120,000 base salary Full-time employees are eligible for a robust slate of total rewards, including: Bonus eligibility Medical, dental, and vision coverage; HSA and FSA eligibility 401k Employer Match at 4% Competitive PTO policy & Company Holidays Parental leave policy eligible after 6 months of service Access to events at Barclays Center, subject to ticket availability Free lunch onsite Monday - Thursday; onsite barista bar And more! WORK ENVIRONMENT Works primarily in an office environment and on video shoots. Weekends required on occasion. We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion/creed, gender, gender identity, transgender status, pregnancy and lactation accommodations, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage, immigration, or citizenship status, veteran or military status, disability, genetic information, height and weight, arrest or conviction record, caregiver status, credit history, unemployment status, sexual and reproductive health decisions, salary history, status as a victim of domestic violence, stalking, and sex offenses, or any other characteristic prohibited by federal, state or local laws.
    $80k-120k yearly 2d ago
  • Operations Supervisor Trainee

    Sims Metal

    Operation supervisor job in Jersey City, NJ

    Discover a career at Sims Metal, a global leader in metal recycling. We buy and process discarded ferrous and non-ferrous metal, and we sell recycled metal to manufacturers in 30 countries. Cultivating the industry's most talented professionals with more than 25 locations in the United States, we recognize our continued growth and success will be achieved by recruiting and developing, skilled people just like you. As innovators in the industry, we take great pride in our recycling infrastructure, and we invest heavily in our operations, our functions, and most importantly, our people. Our commitment to growth and sustainability means we are constantly seeking motivated, results-driven and creative individuals to join our stellar team of professionals. Operations Supervisor Trainee Program Our Operations team is growing, and we want to add new team members who are results-driven, creative, and collaborative to ensure our continued success. As an Operations Supervisor Trainee, you will be enrolled in a one-year paid program that will prepare you to manage a front-line team within our North American operation. This includes leading employees and managing operations at one of our many facilities. When you join Sims Metal as a trainee, you will be in a 12-month program that gives you the opportunity to receive field-based training and shadow a team of seasoned experts from our Operations, Commercial, and Support functions. You will also receive comprehensive leadership training and professional development that will bring you more visibility and engagement with leaders from other programs across our global operations. Occasional travel to locations in the U.S. may be required during this training. Once the training program concludes, you will be considered for a full-time role on the Sims Metal Operations team. Sims Metal is offering you the chance to build a rewarding and fulfilling career with a leading sustainability company and acquire transferable skills that you can use for the rest of your life! If you are good at what you do, you can work anywhere. If you are great at what you do, come work with us. Upon completion of the Operations Supervisor Trainee Program, some of your daily responsibilities include: Supervise production team members (laborers and equipment operators) performing production operations. Possess thorough working knowledge of the union contract (if applicable), employee handbook, safety manual, and all rules, programs, and procedures that pertain to production team members and apply them effectively and consistently. Familiarize team members with company policies/rules/regulations. Promote and maintain good employee relations through effective management practices, setting expectations, coaching, and proper application of employee relations policies. Responsible for orientation and on-the-job training of team members in the safe, efficient operation of equipment. Instill a sense of good housekeeping of their immediate work area in all employees as well as their responsibility for compliance with all quality specifications. Evaluate probationary team members based on attendance, performance, attitude, potential, etc. Recommend candidates for hire, promotion, transfer, demotion, or termination. Responsible for maintaining production within the assigned department at authorized levels. Re-assign team members on 'down equipment' to reduce unfavorable labor variances. Observe the production operation within your area of control to ascertain compliance with methods, quality standards, safety regulations, production standards, and efficient operation of equipment: take corrective action to eliminate any deviation. Participate in conducting job hazard analyses and the development of safe work procedures. Continuously analyze the assigned area of responsibility for improved methods of production, tool design communication, and reporting, cost controls and make recommendations to the production manager for disposition. Clearly communicate on-the-job problems including low production, poor quality, poor attendance, tardiness, etc. to employees and works with employees to develop a corrective action plan. Documents problems and reviews action plans to plant manager. Process all required forms in a timely manner for payroll and Human Resources (i.e. Employee Change Forms, Paid Time Off Requests, etc.). Arrange for proper maintenance of machines and equipment. Recommends improvements in equipment and processes. When applicable, study operations where cost standards are not being met to determine causes and implement corrective action. Where appropriate, coordinate the functions over which assigned with those of other departments or shifts. Develop among the assigned team members a consciousness of the need for teamwork to attain departmental and Sims Metal Management (SMM) goals and objectives. Support and carry out the management philosophy and vision. Conducts meetings (i.e. safety and quality) and is responsible for communicating policies and regulations to subordinate personnel. In case of an emergency, direct team members to their assigned safe area. Promote plant-wide teamwork and positive morale. To learn more about Sims Metal and our career opportunities, visit ********************** or send an email to *******************. SIMS LIMITED IS PROUD TO BE AN EQUAL-OPPORTUNITY EMPLOYER. WE VALUE THE DIVERSITY OF ALL OF OUR EMPLOYEES AND ARE COMMITTED TO CREATING AN INCLUSIVE WORKING ENVIRONMENT WHERE EVERYONE CAN CONTRIBUTE, ADVANCE ON MERIT, AND REALIZE THEIR FULL POTENTIAL. SIMS LIMITED IS AN EQUAL-OPPORTUNITY EMPLOYER. THE COMPANY DOES NOT DISCRIMINATE WITH REGARD TO RACE, SEX, RELIGION, COLOR, NATIONAL ORIGIN, CITIZENSHIP STATUS, DISABILITY, AGE, MARITAL OR FAMILIAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, VETERAN STATUS, HOUSING STATUS, SOURCE OF INCOME, OR ANY OTHER STATUS PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. THIS APPLIES TO ANY EMPLOYMENT DECISION, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION, AND TRAINING. QUALIFIED APPLICANTS WITH A DISABILITY IN NEED OF A REASONABLE ACCOMMODATION MAY REQUEST SUCH WITHOUT FEAR OF REPRISAL OR DISCRIMINATION.
    $48k-82k yearly est. 3d ago
  • Operations Supervisor

    Claims Supervisor, Operations

    Operation supervisor job in Woodbridge, NJ

    The Claims Supervisor, Operations will oversee a unit of operations associates in the Woodbridge and Mount Laurel claim departments. The unit handles a variety of claim related functions including, but not limited to data entry, rental claim handling, salvage processing, subrogation assistance and switchboard functions. In addition, this role also has responsibilities with regards to claim system applications including testing, quality assurance and production support. RESPONSIBILITIES Establish and monitor unit goals for service, production and work quality. Plan unit workflow and monitor assignment of tasks to unit members based on complexity, severity, and volume. Perform Quality Assurance reviews on associates work product to identify trends, provide direction and feedback. Provide management with monthly analysis of quality trends and performance of claims associates. Conduct individual and group training on all aspects of the job. Conduct performance reviews and counseling sessions, write performance appraisals and monitor attendance. Make recommendations for promotions, staff changes, and salary. Must be willing to travel to the other claim locations (Mt Laurel and/or Horsham). At least twice a month and more if needed. Perform user acceptance testing for technology projects and following monthly production releases which may occur on Friday evenings or on weekends. (May alternate availability with other team members.) Handle special projects/assignments as requested. QUALIFICATIONS Five or more years of related claims experience across multiple lines of business required. Bachelor's degree from a four-year college or university required. Strong leadership, critical thinking, problem solving and communication skills. Ability to multi-task and prioritize responsibilities in a fast-paced environment. Excellent verbal and written communication skills. Must have an aptitude for technology including a strong working knowledge of Microsoft Products (Word, Excel, Powerpoint, etc). Knowledge of ClaimsPro, Image Right, Client Letter also preferred. SALARY RANGE The pay range for this position is $ 73,000 to $103,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) Annual 401(k) Employer Contribution Free onsite gym and health center at our Woodbridge Location Resources to promote Professional Development (LinkedIn Learning and licensure assistance) Robust health and wellness program and fitness reimbursements Various Paid Family leave options including Paid Parental Leave Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
    $73k-103.5k yearly 1d ago
  • Outbound BDR

    Ambrook

    Operation supervisor job in New York, NY

    Ambrook's mission is to help family-run American businesses become more profitable and resilient. Operators across American agriculture and industry face increasing pressure from record-breaking droughts, rising input costs, and unpredictable markets. The best long-term investments, like efficient irrigation and grazing rotations, support both the land and the bottom line. But even when the payoff is clear, these changes need upfront capital and financial clarity that's hard to come by. Business owners work with fragmented records and outdated tools. They can't easily see what's working or prove viability to a lender, partner, or the next generation. Ambrook is rebuilding the financial infrastructure that independent operators rely on. We replace paperwork and legacy systems with modern tools for accounting, banking, invoicing and spending. Tools built for people who spend more time in the field than in the office. Our platform gives producers the financial clarity they need to make confident investments in their land, their operation, and their future. Our customers are the backbone of the real economy. They are stewards of land, labor, and legacy. We're giving them the ability to invest in stronger, more durable businesses. When they do, they build generational resilience across America. We started with farmers and ranchers across the country. Now we're expanding quickly to other American industries. We're a Series A startup backed by top investors like Thrive Capital, Dylan Field, Homebrew, Designer Fund, and BoxGroup. We're looking for early team members who want to untangle the knotted intersection between American industry, climate, and the economy. The opportunity At Ambrook, we're not just selling, we're fueling growth to turn an ambitious mission into reality. Outbound sales is a new motion for us and an area of huge opportunity. Our outbound Business Development Representatives (BDRs) are on the front lines of growth - building pipeline by identifying, engaging, and qualifying the right prospects to hand off to and/or partner with other team members to close. As such, you're expected to not only hit revenue targets but to deliver product feedback, help identify process improvements, and ensure every interaction builds our brand. You'll be an integral member of a growth team that is focused on achieving one goal, together. While we value proven experience, we're also looking for team members who deeply identify with the Ag community. If you work on a farm, in an industry that serves them, or simply have a passion for the space, this is your opportunity to join a fast paced tech company and thrive. This role is structured either as a full time role or contract-to-hire position: we want to give you a shot and expect that you will become a full time employee if you hit performance benchmarks. We're looking for someone we can count on to... Prospect: Own high-volume outbound outreach (calls, emails, social) to generate net-new qualified meetings for our sales team. Qualify: Research and identify decision-makers, understand their needs, and determine whether they're a fit for Ambrook. Build relationships: Earn trust with prospects and set our Account Executives up for success. Master the process: Learn and improve every day - developing prospecting strategies that scale and documenting them in our CRM. Collaborate: Work closely with Sales, Marketing, and Product to refine messaging and surface insights from the field. Hit numbers: Deliver against ambitious KPIs around outbound activity, qualified meetings booked, and pipeline created. Within 1 month you'll... Ramp up quickly on Ambrook's mission, product, and ideal customer profile. Learn the tools of the trade (Hubspot, Dialpad, Slack, LinkedIn Sales Navigator, etc). Execute high-volume outbound activity daily, primarily on the phone. Book qualified meetings with high-intent prospects. Embed yourself deeply in understanding the product and Ambrook's differentiation to book meetings effectively. Work with our RevOps function to identify leads for prospecting. Within 3 months you'll... Consistently hit or exceed your meetings booked and pipeline contribution targets. Proactively identify new opportunities and iterate on outreach sequences. Understand our product and positioning well enough to deliver compelling first touches and answer common prospect questions. Understand our users and the challenges they might face with financial planning or accounting well enough to independently qualify leads and iterate on prospecting strategy with RevOps. Provide structured feedback to the rest of the sales and marketing team on what's resonating (and what's not). About You We love to see proven sales experience but we're also open to a diversity of backgrounds. You might be a fit if you... Have 2+ years of sales, business development, recruiting, or other outbound prospecting experience, and a track record of exceeding quota. Are comfortable with high-volume calling and persistent follow-up. Are curious, motivated, and able to quickly learn new markets and products. Enjoy building relationships and trust from the very first touch. Are organized and detail-oriented - managing leads and activities in CRM with precision. Have a thoughtful, compassionate, and empathetic approach to engaging prospects. Bring discipline, resilience, and competitiveness - you're motivated by hitting and exceeding goals. Want to join a fast-paced and mission-driven team. Bonus points if you have: Direct farm or ag industry experience. Experience in software or fintech. Experience selling into American industry (ag, trucking, construction, etc). Compensation & Benefits Competitive salary Health insurance 401(k) with matching contribution Flexible vacation time Flexible work hours Work-from-home/remote office stipend, or desk at Ambrook's NYC office Wellness stipend Professional development stipend Our Values Real Talk - We create space for ourselves and others to be straightforward, vulnerable, and accountable. Reach Understanding - We are driven by curiosity and empathy to learn about our customers, team, and world. Be Proactively Resourceful - We are internally motivated and externally empowered to identify opportunities and solve problems. Derisk Thoughtfully - We lean into the biggest risks we face as a company and put in the work to address them systematically. Find the Positive-Sum - We believe in creating incentive structures that align the needs of our company, our customers, and our planet.
    $36k-50k yearly est. 8d ago
  • Agency Operations & Bookkeeping Manager

    Knightsbridge Park

    Operation supervisor job in New York, NY

    Knightsbridge Park is looking for a disciplined, detail-oriented professional to handle the day-to-day administrative, financial, and operational systems of our boutique marketing agency. This is not a "creative strategy" role; it is a vital, hands-on position focused on the accuracy of our books, the maintenance of our benefits, and the consistency of our office workflows. The ideal candidate is someone who values stability and mastery of the role over rapid title progression or team expansion. You are someone that enjoys "getting under the hood" of spreadsheets, ensuring vendors are paid on time, and keeping our administrative systems organized. We are looking for someone who finds satisfaction in high-level accuracy and operational stability. Key Responsibilities Bookkeeping & Financial Coordination Full-Cycle Bookkeeping: Take over daily data entry, including accounts payable (vendor bills) and accounts receivable (client invoicing), ensuring all transactions are coded correctly in QuickBooks Online. Payroll Administration: Own the end-to-end payroll process, including calculating commissions/bonuses, managing deductions, and ensuring timely payment via our payroll provider. Budget & Expense Control: Reconcile all agency credit cards and employee expense reports; monitor client media budgets in Airtable to ensure we are pacing correctly against estimates. External Liaison: Serve as the main point of contact for our external CPA firm, providing them with "clean" books for the month-end close and year-end tax filings. Financial Reporting: Generate weekly cash-flow snapshots and monthly P&L reports for Leadership, providing context on any significant variances. Benefits & Insurance Administration Benefits: Act as the internal point person for health insurance and 401k enrollment. You will manage open enrollment periods and assist new hires with benefits onboarding. Insurance & Compliance: Manage renewals for General Liability, E&O, and Workers Comp insurance. Ensure all corporate filings and renewals are handled ahead of deadlines. Office & Systems Maintenance Process Documentation: Maintain and update our SOPs (Standard Operating Procedures). We need someone who ensures the "Company Handbook" is accurate and followed. Software Admin: Manage seat licenses and access for our tech stack (Google Workspace, Airtable, Slack, etc.). Documentation: Maintain a clean, audited digital filing system for all legal, HR, and financial documents. General Operations Onboarding: Facilitate the administrative side of hiring (IT setup, contract signing, and systems training). Vendor Relations: Manage relationships with the landlord, utility providers, and software vendors to ensure service continuity. Qualifications Relevant Experience: 5+ years in an Office Manager, Bookkeeper, or Business Administrator role. Experience in a professional services or agency environment is a plus. Technical Skills: High proficiency in QuickBooks Online and Excel is non-negotiable. Experience with Airtable or similar database tools is preferred. The Right Mindset: You prefer a "steady hand on the wheel" approach. You are organized to a fault and frustrated by messy folders or unmapped processes. Communication: Clear, professional, and direct. You can explain a billing discrepancy to a client or a benefits package to an employee with ease. Salary Range of $75,000 - $95,000 depending on experience
    $75k-95k yearly 3d ago
  • Production Manager, Sweaters

    BCI Brands

    Operation supervisor job in New York, NY

    Our Company: Originally founded in 1975, BCI has continually evolved to become a leader in the women's fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market trends and the changing retail environment. Our brands, including CeCe, Vince Camuto, Ted Baker, 1.State and Parker, each serve unique customer demographics but are united in their commitment to quality and style. As we expand our presence, BCI remains dedicated to innovation, excellence, and women's empowerment through fashion. POSITION: SWEATER PRODUCTION MANAGER Job Responsibilities: Keeping track of submits and production status with the following reports Manage Production patternmakers and pattern lists Work closely with tech to ensure on time approvals Time and action, work in process and daily emails with the factory Provide status reports to direct manager Working with the factories to get all costing and breakdowns Review final FOB confirmations for accuracy Style Master creation and maintenance PO issuance / PO Extractions / PO updates (Prices and Deliveries) for both garments and fabric Manage any sales sample requests Requirements 5+ years of experience as production manager or similar role Must have experience in sweater production Communicate skills to partnership with product development, merchandising, design and overseas production team Strong Excel and other computer skills Strong follow-up skills Must be a team player The annual salary range for this full-time role is dependent upon candidate experience between $90,000 - $100,000. BCI is an Equal Opportunity Employer Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law. Benefits Health Benefits (Medical, Dental & Vision) Life Insurance Flexible Spending Account 401k Program Paid Time Off Robust Holiday Schedule Commuter Benefits Training & Development Growth Opportunities!
    $90k-100k yearly 8d ago
  • GTM Strategy & Operations Manager

    Anrok, Inc.

    Operation supervisor job in New York, NY

    San Francisco, Salt Lake City, or New York City Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere. Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever-changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance. Our customers include: 40% of Forbes Top 50 AI companies 20% of Forbes Top 100 Cloud companies Top companies like Notion, Anthropic, and Cursor We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures. We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer - beginning with their very first conversation with our team. In this role, you will Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting Partner closely with GTM leaders to build scalable, user-friendly processes and optimize their decisionmaking with data-driven insights and strategic recommendations Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization What excites us 4-6 years of experience in GTM/revenue operations, sales operations or a similar role Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale Track record of building trust and credibility with GTM leaders and cross-functionally to drive impact Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required Bonus points for experience in partner/channel sales operations What we offer The equity upside of an early-stage startup with the product-market fit of a later-stage company. Daily lunch and snacks for those working out of our office hubs. Medical, dental, and vision insurance covered 100%. One Medical membership covered, flexible sick benefits, and more. Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with. Annual team off-sites and in-person opportunities around our growing Anrok hubs. Home office setup stipend to ensure you have the equipment you need to thrive at work. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.
    $80k-128k yearly est. 2d ago
  • Operations Manager

    Bridge Philanthropic Consulting

    Operation supervisor job in New York, NY

    The Operations Manager will support the Chief Executive Officer (CEO) and the executive management team in the daily operational activities to ensure business growth, sustainability, and efficient company operations. This individual will collaborate with various departments, including technology, marketing, People and Culture, and project leads, to streamline processes and manage relationships with stakeholders, consultants, and internal teams. Key Responsibilities: Assist in managing daily operations to achieve business growth and sustainability. Collaborate with technology and marketing teams to maintain web systems and branding. Partner with HR to streamline consultant onboarding and ensure project scopes are clear and billing is accurate. Review and improve operational systems and processes. Track operational risks and provide strategic solutions. Support CEO in long-term planning, reporting, and managing special projects. Oversee and report on KPIs regularly. Ensure smooth execution of operational, administrative, and compliance functions. Qualifications: Bachelor's degree in Business, Operations, or related field (Master's preferred). 5-7 years of experience in operations management. Strong project management, communication, and leadership skills. Experience with financial reporting, HR, and process improvement. Proficient in Microsoft Office and operational tools. Preferred Qualifications: Experience in consulting or philanthropic industries. Knowledge of marketing, branding, and web technologies. This is an independent contractor position seeking someone with consulting experience. REQUIRED
    $80k-128k yearly est. 2d ago
  • Lead Supervisor I

    Tapestry, Inc. 4.7company rating

    Operation supervisor job in New York, NY

    Select how often (in days) to receive an alert: Coach Brooklyn, NY, US Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment. Sample of tasks required of role: SALES: Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers Productivity Management: holds sales team accountable for personal sales Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Sensitive to customer and team needs and tailors approach by reading cues Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate Develops both self and individual product knowledge skills and remains aware of current collections Understands the positive sales impact staffing has on the business and recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s) OPERATIONS: Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively Demonstrates strong business acumen Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions Ensures all daily tasks are completed without negatively impacting service of Coach standards Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and the underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Doesn't get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: Experience: 1-3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Work Setup BASE PAY RANGE $17.50 TO $27.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Job Segment: Outside Sales, Brand Ambassador, Sales, Marketing #J-18808-Ljbffr
    $17.5-27 hourly 1d ago
  • Assistant Aviation Operations Manager

    American Flyers 3.5company rating

    Operation supervisor job in Morristown, NJ

    Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
    $58k-87k yearly est. 7d ago
  • Supervisor

    1199 Seiu National Benefit Fund 4.4company rating

    Operation supervisor job in New York, NY

    Requisition #: 7402 # of openings: 1 Employment Type: Full time Permanent Category: Non-Bargaining Workplace Arrangement: Hybrid Fund: 1199SEIU National Benefit Fund Job Classification: Exempt Responsibilities • Supervise Balance Billing Department staff in accordance with established departmental procedures, Human Resources guidelines, and provisions of the Collective Bargaining Agreement, as appropriate; monitor and process staff time and attendance via timekeeping system (ADP) • Evaluate employee performance related to attendance, productivity, and workflow adherence; provide ongoing coaching, feedback, and corrective action when necessary. Identify training needs and develop performance improvement plans to enhance staff effectiveness and engagement. • Collaborate with management to develop, revise, and implement policies, procedures, and workflows to ensure compliance with internal standards and external regulations. • Assist in overseeing No Surprise Act open negotiations and Independent Dispute Resolution processes, ensuring strict regulatory timelines and accuracy standards are met. • Provide guidance to staff on complex claims, including review and approval of payments exceeding staff thresholds and system updates in accordance with Fund policies. • Proactively negotiate claims impacted by the No Surprises Act, focusing on resolving disputes with out-of-network providers to avoid escalation to Independent Dispute Resolution. This includes leveraging communication and negotiation strategies to achieve mutually agreeable payment solutions. Assess claim details and potential outcomes to determine when negotiation is more beneficial than escalating to Independent Dispute Resolution, utilizing various benchmarks. Assess and resolve all No Surprises Act staff claims inquiries • Monitor daily, weekly, and monthly production, aging, and escalation reports to ensure timely and appropriate action. • Assist in developing and maintaining No Surprises Act reporting structures, tracking key metrics such as settlement rates, Independent Dispute Resolution escalation, and compliance indicators; Prepare and present quantitative and qualitative reports to management highlighting trends, performance gaps, and opportunities for improvement. • Manage updates to BeneFAQ topics to ensure accurate • Oral and written communication with members, providers, attorneys and/or collection agencies regarding payment status and other status of inquiries by drafting various confirmation, correspondence, and resolution letters • Perform additional duties and projects as assigned by management Qualifications • Bachelor's degree in Business Management, Health, or relevant years of experience required • Minimum three (3) years' experience within claims processing department with in-depth knowledge of medical claims processing, medical terminology in a healthcare benefits environment; to include one (1) years' experience in a leadership role required • Strong management and leadership skills required; ability to coach, mentor, motivate staff; generate and implement improvement plans; address staff training needs • Excellent math skills and the ability to translate mathematical information into concise reports • Ability to conduct various data comparison analysis, working knowledge of macros, tables, forms, queries and reports a must • Excellent knowledge eligibility rules, Coordination of Benefits, and 1199SEIU Benefit and Pension Fund benefits and Funds systems (QNXT, DMS V3, RightFax); experience with fee negotiations and settlements; knowledge of balance billing, Fair Health, BeneFAQs, No Surprise Act preferred • Demonstrate strong analytical, organizational, problem-solving and time management skills; ability to multi-task and meet operational deadlines • Intermediate skill level with Microsoft Access, Excel and Word required; knowledge of PowerPoint and Access preferred • Excellent research, interpersonal, oral and written communication skills • Able to work well under pressure and prioritize work with tight deadlines in a high-volume environment
    $45k-67k yearly est. 2d ago
  • Supervisor

    Biscuits & Bath Companies 3.6company rating

    Operation supervisor job in New York, NY

    You are responsible for supervising the dog care of a Biscuits & Bath location. You are responsible for resolving all day-to-day operational and client issues. This position requires that you be able to exercise discretion and independent judgment in significant matters as the job requires supervision of many associates. Key Responsibilities: Overseeing dog care across all services WOWing two to three clients per day Communicating all relevant information to clients Supervising staff Resolving all client issues same day Ensuring that all special care instructions are being adhered to Attending to all incidents Maintaining the accuracy of all client and dog information Identifying additional services that would be of value to clients Maintaining the cleanliness and commercial concept of the desk, lobby, and storefront Performance Metrics: Quality of dog care Quality and timeliness of task execution Frequency and quality of information communicated to clients Client loyalty High School diploma or GED. Minimum of one year of customer service experience. Knowledge of Biscuits & Bath and a genuine interest in the well-being of dogs. Ability to juggle a variety of responsibilities, while balancing competing deadlines in a fast-paced environment. Excellent interpersonal and communication (both verbal and written) skills. High degree of independent decision-making and problem-solving capability. Strong attention to detail. Excellent time management and organizational skills. Ability to work a varied schedule including days, evenings, weekends and holidays. Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint & Word) and Internet savvy.
    $39k-71k yearly est. 2d ago
  • Rail Operations Leader

    ARUP Group 4.6company rating

    Operation supervisor job in New York, NY

    Joining Arup Arup's purpose, shared values, and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup in the Americas continues to capture and deliver large scale, complex and multidisciplinary rail projects. Our rail team has experienced significant growth due to the strength of the rail market across North America. Our rail work has grown by winning new projects and through the on-going delivery of multi-year major projects. The Rail Operations Leader position will report directly to the Americas Rail Systems Leader - East. The Opportunity Develop and support other active rail projects with respect to rail service planning and operations analysis Support current and future rail proposals throughout North America Develop new and maintain current relationships with key clients in the public and private sectors to develop pipeline of work Mentor and develop junior staff from a technical perspective with some additional exposure to business development. Oversight, quality assurance, and delivery of project rail operations analysis work for the Americas Resource planning for Rail Operations workstreams Mentoring staff to develop future leaders, develop junior staff skill-sets, and promote learning from successes and challenges within the rail team Developing the technical, commercial and soft skills of rail staff At Arup, you belong to an extraordinary collective - in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. Is this role right for you? 10 years' experience in rail operations management and/or analysis Bachelor's / Master's degree in Engineering or Planning Comprehensive understanding of complex rail infrastructure and rail operations Ability to develop strong working relationships with clients and stakeholders Self-started; able to take on work rather than be given work Experienced with simulation software, such as RTC, RailSys, OpenTrack, etc. Please note that all applicants must apply directly via the job portal. If this role is not quite what you are looking for, but you are interested in other opportunities for a future with purpose, please sign up to our Talent Community where you will be kept up to date with roles suitable for you to shape a better world. What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. Benefits at Work - At Arup, we have a comprehensive and valuable benefits program that works for our employees and their families while keeping costs low. These benefits provide health and welfare security for you as well as paid time off for rest and renewal. As a member of Arup, everyone shares in our success through a global profit share scheme (payments are dependent on the firm's financial performance). Our Global Profit Share Plan (paid bi-annually) provides an opportunity for you to share in the success of the Firm. As a valued employee of Arup, you can also choose to participate in our 401(k) plan with up to 10% company match to help you save for your future Flexible Working - We believe that flexible arrangements create a more inclusive way of working that supports our diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are available New York Hiring Range - The good faith base salary hiring range for this job if performed in New York is $170,000 to $200,000 per year. This range is commensurate with experience, educational background, and skill level. Benefits are not included in the base salary. Please note hiring ranges for candidates performing work outside of New York will differ. Different People, Shared Values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at *************************************** Our Application Process We will be reviewing our candidates for this position on a rolling basis. Once you have applied you will be evaluated and potentially moved on to the next round, at which point a member of the talent resourcing team will reach out to you directly. Arup is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of a protected veteran, or disability. Stay safe online. Recruitment fraud is on the rise, and Arup's name, logo, and branding have been used in fraudulent job advertisements. Arup will never ask for bank information as part of our recruitment process. #LI-VM1
    $170k-200k yearly 6d ago
  • Senior Manager, Detection Operations, Internal Fraud

    American Express 4.8company rating

    Operation supervisor job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? **Position Overview** The Senior Manager of Detection Operations is responsible for the daily execution of the IFCOE's Internal Fraud alert review and referral processes. Reporting to the Director of Detection Operations this role will be a 'first amongst peers' providing leadership support to Operations staff. The Senior Manager will be responsible for Identifying reviewing and escalating potential incidents of internal fraud, misconduct, or policy violations. This role conducts preliminary assessments of internal fraud alerts, business referrals, and data-driven findings to determine appropriate referral for investigation, ensuring timely, accurate, and confidential handling of sensitive matters. Plays a critical role in protecting the organization's assets, reputation, and compliance posture. **Key Responsibilities:** + Review and analyze potential internal fraud incidents identified through monitoring reports and business referrals. + Conduct initial assessments to determine credibility severity and appropriate escalation and or referral paths + Prepare clear and well documented alert summaries and supporting materials for referral to investigations + Maintain accurate case records in accordance with internal policies, regulatory requirements, and quality standards + Identify trends, patterns, or emerging risks related to internal fraud or misconduct + Collaborate with cross functional teams to ensure proper handling and resolution of referred alerts + Ensure strict confidentiality and objectivity when handling sensitive colleague related matters + Support continuous improvement of fraud detection and referral processes + Ensure operational coverage, service level adherence and timely escalation of high-risk incidents + Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems + Contribute to reporting on detection effectiveness and operational performance + Partner with investigations on case referrals and feedback loops to refine detection quality **Desired Leadership Characteristics:** + Calm and decisive under pressure. + Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues + Initiative and bias for action and for getting things done + Proven ability in extending and maintaining strong relationships in a complex multi-national corporation + Strong problem solver with the ability to use analytical methods to affect change + Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment **Preferred Qualifications** + 10 years of experience in fraud operations, monitoring, or security operations, + Deep understanding of fraud monitoring tools, insider threat detection and case management systems + Strong knowledge of internal fraud typologies and insider risk behaviors + Proven track record of managing global operations teams + Strong collaborations skills with Technology, CEG, Legal and risk oversight functions + Experience with operational KPIs, back-office case and SLA management, and executive reporting **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position **Job:** Operations **Primary Location:** US-New York-New York **Other Locations:** United States, US-North Carolina-Charlotte **Schedule** Full-time **Req ID:** 26000433
    $103.8k-174.8k yearly 2d ago
  • Luxury Retail Lead Supervisor - Coaching & Growth

    Tapestry, Inc. 4.7company rating

    Operation supervisor job in New York, NY

    A global fashion house seeks a Lead Supervisor for its Brooklyn location to drive sales and team performance. The ideal candidate will have 1-3 years of retail experience, preferably in luxury settings. Responsibilities include modeling expectations, coaching the team, and collaborating with management to achieve goals. The position requires strong interpersonal skills and the ability to work in a fast-paced environment. Compensation ranges from $17.00 to $23.50 per hour, with benefits including health insurance and a 401(k) plan. #J-18808-Ljbffr
    $17-23.5 hourly 5d ago

Learn more about operation supervisor jobs

How much does an operation supervisor earn in Jersey City, NJ?

The average operation supervisor in Jersey City, NJ earns between $38,000 and $105,000 annually. This compares to the national average operation supervisor range of $37,000 to $87,000.

Average operation supervisor salary in Jersey City, NJ

$63,000

What are the biggest employers of Operation Supervisors in Jersey City, NJ?

The biggest employers of Operation Supervisors in Jersey City, NJ are:
  1. CVS Health
  2. Con Edison
  3. Interstate Waste Services
  4. Broadridge
  5. Northwell Health
  6. RSM US
  7. JCPenney
  8. Republic Services
  9. Datavant
  10. Barry Group Inc
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