Operations supervisors monitor the performance of employees and processes across a variety of fields, from IT to sales, production, finance, or customer support. People successful in this position are great leaders and have strong organizational and administrative skills.
Every waking hour of an operations supervisor revolves around Key Performance Indicators. They make sure operations comply with management policies, supervise, motivate and evaluate employees, and create reports on the efficacy of operational processes, which they present to the management.
Apart from analyzing and reporting on different areas of performance, operations supervisors are responsible for assessing the operational processes of departments and suggesting and implementing strategies that boost efficiency and reduce expenses.
There is more than meets the eye when it comes to being an operation supervisor. For example, did you know that they make an average of $29.42 an hour? That's $61,202 a year!
Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.
There are certain skills that many operation supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, leadership skills and management skills.
When it comes to the most important skills required to be an operation supervisor, we found that a lot of resumes listed 10.0% of operation supervisors included facility, while 6.8% of resumes included company policies, and 6.3% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the operation supervisor job title. But what industry to start with? Most operation supervisors actually find jobs in the transportation and retail industries.
If you're interested in becoming an operation supervisor, one of the first things to consider is how much education you need. We've determined that 48.5% of operation supervisors have a bachelor's degree. In terms of higher education levels, we found that 5.3% of operation supervisors have master's degrees. Even though most operation supervisors have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an operation supervisor. When we researched the most common majors for an operation supervisor, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on operation supervisor resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become an operation supervisor. In fact, many operation supervisor jobs require experience in a role such as supervisor. Meanwhile, many operation supervisors also have previous career experience in roles such as operations manager or customer service representative.