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Operation supervisor job description

Updated March 14, 2024
10 min read

Operation Supervisors are primarily in charge of ensuring that the business is running like a well-oiled machine by overseeing the achievement of financial, marketing, quality control, and people targets. They analyze business performance, identify where they can improve, draft action plans to meet targets, and ensure the implementation

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Example operation supervisor requirements on a job description

Operation supervisor requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in operation supervisor job postings.
Sample operation supervisor requirements
  • Bachelor’s degree in business administration or related field.
  • At least 5 years of experience in operations management.
  • Proficiency in MS Office.
  • Experience in process improvement and optimization.
  • Strong project management and budgeting skills.
Sample required operation supervisor soft skills
  • Excellent organizational and problem-solving skills.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Demonstrated ability to lead and motivate teams.

Operation supervisor job description example 1

Meijer operation supervisor job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards

Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Care.com/back-up care assistance Team member discount Development programs for advancement and career growth

Please review the job profile below and apply today!

This position is responsible for planning the daily shipping and receiving activities of the unit to achieve department and organizational metrics. Determines job assignments and coordinates all aspects of receiving, selection, put-away, safety, inventory control and sanitation, ensuring productivity goals are met efficiently.
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What You'll be Doing:

Interviews, trains, develops and maintains appropriate staffing levels to meet daily operational goals. Works to identify high potential team members within their span of care that may be interested in further development opportunities, helping create a succession bench for leadership Foster positive working relationships with new and existing Team Members and Union representatives, where applicable, to promote Team Member satisfaction and increase retention Cultivate a positive and innovative work environment. Promotes a team environment that values, encourages and supports differences. Ensure adherence to Meijer policies, procedures and practices. Responsible to establish and maintain DC Scorecard metrics for productivity and efficiency for defined area of responsibility. Utilizes data-based analysis to identify opportunities for improved operating performance. Trains, coaches and leads work teams to achieve performance, quality, cost and service goals. Ensures their ability to safely operate material handling equipment to move materials to and from storage configurations. Manages team member concerns and leads all investigations. Provides recommendation on discipline if needed to their First Assistant and Human Resources representative for alignment. Monitor and track performance metrics for direct reports. Deliver coaching, retraining and disciplinary action to team members as necessary. Responsibility for continuous evaluation of warehouse processes. Identifies and provides recommendations to leadership for process improvements. Administrative duties related to production, shipping and quality performance. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring with You (Qualifications):
Bachelor's degree in Supply Chain Management preferred. 3+ years of leadership and/or warehouse management experience. Proven analytical, problem solving and organizational skills. Proficiency in Microsoft Office applications, including Word, Excel and PowerPoint. Excellent communication skills, both verbal and written. Conflict resolution and performance management.

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Operation supervisor job description example 2

United Service Technologies operation supervisor job description

  • Preferred at least 2 years of public safety or security experience and 2 years of security management/supervision experience.
  • Knowledge of occupational hazards, safety precautions, hazardous materials, and proper ways to perform the assigned duties.
  • Ability to understand and submit reports to manager.
  • Capable of performing repetitive motions for extensive amounts of time.
  • Able to walk long distances and stand for long periods of time.
  • Must be able to work independently or with a partner.
  • Capable of lifting, bending, stooping, pushing & pulling heavy loads.
  • Must be able to lift and/or carry thirty (30) to forty-five (45) pounds.
  • Possess active California (Bureau of Security and Investigative Services) Guard Card.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position .


United Service Companies, Inc. and its various affiliated companies (collectively "USC") is committed to providing equal opportunity to all qualified employees and applicants. USC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, covered military service status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other characteristic protected under applicable federal, state or local law. USC further strictly prohibits retaliation against any person for reporting discrimination or harassment, or for participating in a discrimination or harassment investigation. Our policies apply to all aspects of the employment relationship, including without limitation recruitment, hiring, training, promotion, transfer, compensation, benefits, discipline and termination.



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Operation supervisor job description example 3

Macy's operation supervisor job description

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation.

Online sales are booming at Macy's. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer's doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible - across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more. Whatever role you play - we value you as a colleague. Choose the challenge that's right for you!

Job Overview:

Macy's Department Hourly Supervisors perform all functions related to operational job duties in addition to supervising associates in a given work area or areas as assigned.

Essential Functions:

  • Ensures safe workplace behaviors are taught, emphasized and used at all times.
  • Assist in establishing team pride in maintaining orderliness and facility housekeeping.
  • Provides hands-on direction to colleagues for the operation of the fulfillment center so that they contribute to the overall successful movement of merchandise within established levels of service, accuracy, and productivity standards.
  • Trains, cross-trains and certifies colleagues in all operational areas as requested. Recognizes training deficiencies and works with manager to retrain/address issues.
  • Assists in the development of all hourly colleagues and works to stimulate growth of highly performing team members.
  • Provides guidance to daily operations activities to ensure a high degree of coordination and cooperation between different areas, maintenance of clean and organized work place and the personal safety of all colleagues.
  • Practices open and continuous communication; values keeping others well informed; presents written and verbal ideas or feedback in easily understood ways; will be asked to conduct daily team meetings.
  • Recognizes and celebrates individual and team performance with positive reinforcement. Ensures colleagues are working towards continuous improvement goals and objectives. Enlists colleagues to offer suggestions for process/culture improvement and champions their cause.
  • Demonstrates strong reliability.

Qualifications and Competencies:

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Resourceful self-starter, works well independently as well as part of a team
  • Must be proficient in the use of computers and handheld technology
  • Ability to work a flexible schedule, including day, evening, weekends, and/or holidays

Physical Requirements:

  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision
  • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
  • Frequently lift/move up to 50lbs

Candidates in Colorado: Click here for Pay Range and here to learn about Benefits .

Candidates in Connecticut: Click here for Pay Range

Candidates in Nevada: Click here for Pay Range

WAREHOUSE00

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.