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Operation supervisor skills for your resume and career

Updated January 8, 2025
7 min read
Operation supervisor example skills
Below we've compiled a list of the most critical operation supervisor skills. We ranked the top skills for operation supervisors based on the percentage of resumes they appeared on. For example, 7.3% of operation supervisor resumes contained logistics as a skill. Continue reading to find out what skills an operation supervisor needs to be successful in the workplace.

15 operation supervisor skills for your resume and career

1. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how operation supervisors use logistics:
  • Managed day-to-day operations of logistics facility using proprietary logistics planning systems while tracking and coaching employees to process standards and metrics.
  • Mentored a foreign Afghanistan Division Operations Supervisor in all acquisitions, procurement, logistics, team building and managerial operations.

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how operation supervisors use safety procedures:
  • Supervised thirty hourly employees simultaneously * Coordinated inbound and outbound orders/shipments * Taught and enforced safety procedures to ensure secure work environment
  • Worked closely with the Blast Engineer on the design development and implementation ensuring accuracy of execution and compliance with safety procedures.

3. OSHA

Here's how operation supervisors use osha:
  • Maintained all records and data related to Department of Transportation and Occupational Safety and Health Administration (OSHA) programs/regulations
  • Developed a Process Safety Management Program to secure compliance with OSHA requirements and as a prerequisite to operation certification.

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how operation supervisors use payroll:
  • Administered, coordinated and supervised local and third country nationals, wrote standard operating procedures SOP and managed payroll administration.
  • Charged with accountability for annual operating budgets, including capital expenditures, payroll expense, and inventory/supply levels.

5. Customer Satisfaction

Here's how operation supervisors use customer satisfaction:
  • Supervised different aspects of a busy airport environment including assisting in Passenger Service operations to ensure on-time schedules and customer satisfaction.
  • Ensured inventory integrity and customer satisfaction by managing timely and accurate picking, packing, shipping, and bag inventory management.

6. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how operation supervisors use continuous improvement:
  • Team member for ISO/TS16949 Continuous Improvement (CI) and quality systems and ISO14001environmental management system certification during semiannual independent audits.
  • Selected as terminal representative for participation in a technology continuous improvement session where personal suggestions are being actively evaluated for implementation.

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7. Patients

Here's how operation supervisors use patients:
  • Developed educational materials for the department which resulted in better outcomes for patients.
  • Supervised processing of all payments to providers from insurance and individual patients.

8. Cleanliness

Here's how operation supervisors use cleanliness:
  • Developed job descriptions and maintenance procedures and created team oriented environment which successfully improved cleanliness and comfort for students and staff.
  • Performed monthly operations and cleanliness inspections for all clubs with responsibility for determining and implementing best practices across the market.

9. Safety Standards

Here's how operation supervisors use safety standards:
  • Planned and coordinated implementation of new test procedures with focus on accuracy and timing requirements while ensuring safety standards were met.
  • Managed and organized a 20-member crew to ensure plant operated efficiently, while maintaining safety standards and keeping production at capacity.

10. Employee Engagement

Here's how operation supervisors use employee engagement:
  • Coordinated employee engagement efforts at a national and center level, enhancing internal customer satisfaction while improving center results.
  • Drive company profitability metrics, employee engagement and customer experience through change and innovation as a supportive leader.

11. Ladders

Here's how operation supervisors use ladders:
  • Stooped, climbed ladders and lifted heavy loads during set-up for events.
  • Frequent walking up and down stairs and work from lifts, ladders.

12. Process Improvement

Here's how operation supervisors use process improvement:
  • Assume full management responsibilities for local and off-site administrative personnel including human resource functions, risk management, and process improvement.
  • Provided leadership, coaching, and process improvement initiatives that were necessary to improve the operational efficiency of all wholesale businesses.

13. Direct Reports

Here's how operation supervisors use direct reports:
  • Performed annual and semi-annual performance reviews, administered disciplinary action when required and had payroll responsibilities for all direct reports.
  • Manage direct reports to maintain a professional business atmosphere that encourages performance excellence, collaboration, and staff retention.

14. Customer Issues

Here's how operation supervisors use customer issues:
  • Researched client-specific problems and ensured prompt and accurate problem resolution responding to any client, Account Management and/or customer issues.
  • Analyzed and improve carrier performance level through effective planning and assignment of loads to maximize productivity and minimize customer issues.

15. Corrective Action

Here's how operation supervisors use corrective action:
  • Executed detailed inspections/quality control of supply and maintenance operations for 23 subordinate organizations resulting in timely problem identification and corrective action.
  • Monitor overall performance during all phases of daily operations and develop and implement corrective action and recovery plans as needed.
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List of operation supervisor skills to add to your resume

Operation supervisor skills

The most important skills for an operation supervisor resume and required skills for an operation supervisor to have include:

  • Logistics
  • Safety Procedures
  • OSHA
  • Payroll
  • Customer Satisfaction
  • Continuous Improvement
  • Patients
  • Cleanliness
  • Safety Standards
  • Employee Engagement
  • Ladders
  • Process Improvement
  • Direct Reports
  • Customer Issues
  • Corrective Action
  • Inventory Control
  • Quality Standards
  • Hazardous Materials
  • Basic Math
  • Cash Handling
  • Safety Training
  • Performance Standards
  • Performance Reviews
  • Human Resources
  • Safety Regulations
  • LTL
  • Performance Management
  • PowerPoint
  • FDA
  • Disciplinary Actions
  • Customer Complaints
  • Direct Supervision
  • Sigma
  • Professional Development
  • Administrative Functions
  • Performance Evaluations
  • Warehouse Operations
  • Production Schedules
  • Front Desk
  • Performance Appraisals
  • Inventory Management
  • Collective Bargaining
  • Training Programs
  • Equipment Maintenance
  • WMS
  • Hazmat
  • Keep Management
  • Kronos
  • Deductive Reasoning
  • Cycle Counts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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