Operations supervisors manage a specific operations-related team or department. They ensure that all the agreed-upon key performance indicators are being met. They also address any performance challenges and strategize on how to improve different areas in the team. They communicate team goals and balance the organization's requirements with the team's profile. Operations supervisors also manage the employees under their department. They hire for vacancies and train new employees. They also ensure that employees are properly coached for improvement. Operations supervisors are expected to be strategic, personable, and good communicators.

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Operation Supervisor Responsibilities

Here are examples of responsibilities from real operation supervisor resumes representing typical tasks they are likely to perform in their roles.

  • Manage labor and operating expenses to meet budget goals by utilizing KRONOS.
  • Manage the safety, quality, productivity, OEE, yields, & continuous improvement.
  • Manage the proper preparation of equipment for mechanical work as well as proper utilization of LOTO system.
  • Serve as member of HAZMAT team and manage all training, orientation and safety programs for entire facility.
  • Manage all inbound and outbound of product/inventory, and keep accurate counts in AS400 P.K.M.S warehouse management software.
  • Manage daily activities of up to 15 staff and up to 50 students at youth rehabilitation boarding facility.
  • Collaborate with SPD consultant to implement departmental policies and procedures for SPD and off site practices.
  • Direct and lead inventory control initiatives and conduct all safety committee meetings per OSHA requirements.
  • Maintain an exceptionally safe working environment by designing and implementing safety and emergency processes compliant with OSHA and FDA regulations.
  • Conduct preventative maintenance on HVAC systems.
  • Interview, train and mentore current Sr.
  • Assist with document and/or schedule review and QC.
  • Set up and operate CNC and PLC machines.
  • Oversee the preventive maintenance and repair of sterilizers.
  • Require fit test and ammonia handling training including PPE procedures.

Operation Supervisor Job Description

Between the years 2018 and 2028, operation supervisor jobs are expected to undergo a growth rate described as "as fast as average" at 6%, according to the Bureau of Labor Statistics. So if the thought "should I become an operation supervisor?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of operation supervisor opportunities that are projected to become available by 2028 is 150,600.

An operation supervisor annual salary averages $57,279, which breaks down to $27.54 an hour. However, operation supervisors can earn anywhere from upwards of $37,000 to $87,000 a year. This means that the top-earning operation supervisors make $50,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become an operation supervisor. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a regional operation manager, team leader/supervisor, operations team leader, and 2nd shift supervisor.

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12 Operation Supervisor Resume Examples

Operation Supervisor Skills and Personality Traits

We calculated that 7% of Operation Supervisors are proficient in Logistics, Safety Procedures, and OSHA. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Operation Supervisors that have these skills listed on their resume here:

  • Logistics, 7%

    Managed day-to-day operations of logistics facility using proprietary logistics planning systems while tracking and coaching employees to process standards and metrics.

  • Safety Procedures, 7%

    Supervised thirty hourly employees simultaneously * Coordinated inbound and outbound orders/shipments * Taught and enforced safety procedures to ensure secure work environment

  • OSHA, 6%

    Maintained all records and data related to Department of Transportation and Occupational Safety and Health Administration (OSHA) programs/regulations

  • Payroll, 5%

    Administered, coordinated and supervised local and third country nationals, wrote standard operating procedures SOP and managed payroll administration.

  • Customer Satisfaction, 5%

    Supervised different aspects of a busy airport environment including assisting in Passenger Service operations to ensure on-time schedules and customer satisfaction.

  • Continuous Improvement, 4%

    Team member for ISO/TS16949 Continuous Improvement (CI) and quality systems and ISO14001environmental management system certification during semiannual independent audits.

Some of the skills we found on operation supervisor resumes included "logistics," "safety procedures," and "osha." We have detailed the most important operation supervisor responsibilities below.

  • Communication skills can be considered to be the most important personality trait for an operation supervisor to have. According to a operation supervisor resume, "top executives must be able to communicate clearly and persuasively" operation supervisors are able to use communication skills in the following example we gathered from a resume: "created and delivered written communications such as performance appraisals and corrective action reports. "
  • Another commonly found skill for being able to perform operation supervisor duties is the following: leadership skills. According to a operation supervisor resume, "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Check out this example of how operation supervisors use leadership skills: "certified in haccp , hazmat, cpr first aid, leadership excellence phase 1 and 2. "
  • Operation supervisors are also known for management skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a operation supervisor resume: "top executives must shape and direct the operations of an organization" We also found this resume example that details how this skill is put to the test: "worked with management team with successful passing scores fda, clia, iqpp and compliance audits and responses. "
  • A thorough review of lots of resumes revealed to us that "problem-solving skills" is important to completing operation supervisor responsibilities. This resume example shows just one way operation supervisors use this skill: "top executives need to identify and resolve issues within an organization" Here's an example of how this skill is used from a resume that represents typical operation supervisor tasks: "resolved employee relations issues and performance standards, productivity and service standard. "
  • Another common skill for an operation supervisor to be able to utilize is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. An operation supervisor demonstrated the need for this skill by putting this on their resume: "led team to uphold corporate performance standards for call volume, time-to-resolution, and outage restoration timelines. "
  • See the full list of operation supervisor skills.

    Before becoming an operation supervisor, 57.1% earned their bachelor's degree. When it comes down to graduating with a master's degree, 6.3% operation supervisors went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most operation supervisors have a college degree. But about one out of every six operation supervisors didn't attend college at all.

    Those operation supervisors who do attend college, typically earn either a business degree or a criminal justice degree. Less commonly earned degrees for operation supervisors include a management degree or a accounting degree.

    Once you're ready to become an operation supervisor, you should explore the companies that typically hire operation supervisors. According to operation supervisor resumes that we searched through, operation supervisors are hired the most by XPO Logistics, CVS Health, and Staples. Currently, XPO Logistics has 351 operation supervisor job openings, while there are 296 at CVS Health and 210 at Staples.

    If you're interested in companies where operation supervisors make the most money, you'll want to apply for positions at Ropes & Gray, Apple, and Novartis. We found that at Ropes & Gray, the average operation supervisor salary is $126,756. Whereas at Apple, operation supervisors earn roughly $121,542. And at Novartis, they make an average salary of $114,669.

    View more details on operation supervisor salaries across the United States.

    We also looked into companies who hire operation supervisors from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include UPS, United States Army Corps of Engineers, and Exel Inc.

    In general, operation supervisors fulfill roles in the transportation and health care industries. While employment numbers are high in those industries, the operation supervisor annual salary is the highest in the finance industry with $66,587 as the average salary. Meanwhile, the technology and manufacturing industries pay $57,752 and $55,884 respectively. This means that operation supervisors who are employed in the finance industry make 19.8% more than operation supervisors who work in the retail Industry.

    The three companies that hire the most prestigious operation supervisors are:

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    What Regional Operation Managers Do

    A regional operation manager is in charge of overseeing multiple stores or warehouses in a particular region, ensuring efficiency and profitability. Their responsibilities typically revolve around setting sales targets, devising marketing and workforce management strategies, and gathering extensive data to produce progress reports and presentations. They must also address issues and concerns, dealing and resolving them in a timely and professional manner. Furthermore, as a regional operation manager, it is essential to lead and encourage the workforce, all while implementing the company's policies and regulations.

    In this section, we compare the average operation supervisor annual salary with that of a regional operation manager. Typically, regional operation managers earn a $21,309 higher salary than operation supervisors earn annually.

    While their salaries may differ, one common ground between operation supervisors and regional operation managers are a few of the skills required in each craft. In both careers, employees bring forth skills like logistics, osha, and payroll.

    These skill sets are where the common ground ends though. An operation supervisor responsibility is more likely to require skills like "safety procedures," "cleanliness," "safety standards," and "employee engagement." Whereas a regional operation manager requires skills like "customer service," "regional operations," "oversight," and "project management." Just by understanding these different skills you can see how different these careers are.

    Regional operation managers really shine in the finance industry with an average salary of $82,385. Whereas operation supervisors tend to make the most money in the finance industry with an average salary of $66,587.

    Regional operation managers tend to reach similar levels of education than operation supervisors. In fact, regional operation managers are 4.8% more likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.

    What Are The Duties Of a Team Leader/Supervisor?

    A team leader or supervisor is a professional who leads and supervises a workgroup's functionality through instructions and guidance in an organization. Team leaders provide support to staff members by way of coaching and skills development. They are responsible for preventing and resolving conflicts among staff members by setting ground rules and assigning tasks properly. They also organize team meetings and report the progress of a project to the management. Since they lead a workforce, team leaders must possess excellent verbal communication skills and have a great work ethic.

    The next role we're going to look at is the team leader/supervisor profession. Typically, this position earns a lower pay. In fact, they earn a $6,438 lower salary than operation supervisors per year.

    A similarity between the two careers of operation supervisors and team leader/supervisors are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "safety procedures," "payroll," and "continuous improvement. "

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that operation supervisor responsibilities requires skills like "logistics," "osha," "customer satisfaction," and "patients." But a team leader/supervisor might use skills, such as, "sales floor," "customer care," "windows," and "leadership."

    In general, team leader/supervisors study at similar levels of education than operation supervisors. They're 0.3% more likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.

    How an Operations Team Leader Compares

    An operations team leader is an individual who manages teams, encouraging cooperation, productivity, and teamwork. Operations team leaders foster team unity and enhance the daily efficiency of the companies or any business establishment. They manage a diverse workforce in companies to make sure that the organizational operations are efficient. Also, they implement programs and processes and oversee building maintenance. It is also their responsibility to manage mechanical and human resources and establish a team budget.

    The operations team leader profession generally makes a lower amount of money when compared to the average salary of operation supervisors. The difference in salaries is operations team leaders making $2,119 lower than operation supervisors.

    While looking through the resumes of several operation supervisors and operations team leaders we discovered that both professions have similar skills. These similarities include skills such as "logistics," "safety procedures," and "customer satisfaction," but they differ when it comes to other required skills.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from operation supervisors resumes, they are more likely to have skills like "osha," "payroll," "patients," and "cleanliness." But a operations team leader might have skills like "customer service," "excellent interpersonal," "sales floor," and "develop team."

    When it comes to education, operations team leaders tend to earn similar education levels than operation supervisors. In fact, they're 1.4% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.

    Description Of a 2nd Shift Supervisor

    A 2nd shift supervisor is responsible for supporting the operations of a department, managing the staff's performance, and assisting the team in achieving maximum productivity. They provide high-quality services for the customers by responding to their inquiries and concerns and resolving complaints. They also implement strategic procedures to achieve production goals, as well as identifying business opportunities that would drive more revenue resources and profits for the company. A 2nd shift supervisor also assists in handling the department's budget, ensuring adequate allocation to support operations.

    Now, we'll look at 2nd shift supervisors, who generally average a lower pay when compared to operation supervisors annual salary. In fact, the difference is about $22,814 per year.

    According to resumes from both operation supervisors and 2nd shift supervisors, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "safety procedures," "osha," and "payroll. "

    Each job requires different skills like "logistics," "patients," "employee engagement," and "customer issues," which might show up on an operation supervisor resume. Whereas 2nd shift supervisor might include skills like "customer service," "pallets," "work ethic," and "hr."

    In general, 2nd shift supervisors make a higher salary in the automotive industry with an average of $36,245. The highest operation supervisor annual salary stems from the finance industry.

    In general, 2nd shift supervisors reach similar levels of education when compared to operation supervisors resumes. 2nd shift supervisors are 4.1% less likely to earn their Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.

    What an Operation Supervisor Does FAQs

    What Are The 5 Roles Of A Supervisor?

    The five roles of a supervisor are educator, sponsor, coach, counselor, and director. Every supervisor role utilizes some combination of these five roles when leading a team.

    A supervisor acts as an educator when their employees and team members are new, when processes or conditions change, or when discussing performance expectations.

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