"facility," "company policies," and "customer service" aren't the only skills we found operation supervisors list on their resumes. In fact, there's a whole list of operation supervisor responsibilities that we found, including: Arguably the most important personality trait for an operation supervisor to have happens to be communication skills. An example from a resume said this about the skill, "top executives must be able to communicate clearly and persuasively" Additionally, other resumes have pointed out that operation supervisors can use communication skills to "responded to customer questions and complaints and resolves customer complaints with the appropriate staples communications associates. " While it may not be the most important skill, we found that many operation supervisor duties rely on leadership skills. This example from a operation supervisor explains why: "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example is just one of many ways operation supervisors are able to utilize leadership skills: "provided administrative leadership and support to front office staff. " Management skills is also an important skill for operation supervisors to have. This example of how operation supervisors use this skill comes from a operation supervisor resume, "top executives must shape and direct the operations of an organization" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "worked with management team with successful passing scores fda, clia, iqpp and compliance audits and responses. " In order for certain operation supervisor responsibilities to be completed, the job requires the skill "problem-solving skills." According to an operation supervisor resume, "top executives need to identify and resolve issues within an organization" As an example, this snippet was taken directly from a resume about how this skill applies: "resolved customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management. " Another common skill for an operation supervisor to be able to utilize is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. An operation supervisor demonstrated the need for this skill by putting this on their resume: "managed a staff of six responsible for processing incoming and outgoing mail while adhering to strict deadlines and quality standards. "
See the full list of operation supervisor skills.
We've found that 57.1% of operation supervisors have earned a bachelor's degree. Furthermore, 6.3% earned their master's degrees before becoming an operation supervisor. While it's true that most operation supervisors have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every six operation supervisors did not spend the extra money to attend college.
Those operation supervisors who do attend college, typically earn either business degrees or criminal justice degrees. Less commonly earned degrees for operation supervisors include management degrees or accounting degrees.
When you're ready to become an operation supervisor, you might wonder which companies hire operation supervisors. According to our research through operation supervisor resumes, operation supervisors are mostly hired by CVS Health, Staples, and XPO Logistics. Now is a good time to apply as CVS Health has 376 operation supervisors job openings, and there are 204 at Staples and 85 at XPO Logistics.
Since salary is important to some operation supervisors, it's good to note that they are figured to earn the highest salaries at Mayo Clinic, Intermountain Healthcare, and Devon Energy. If you were to take a closer look at Mayo Clinic, you'd find that the average operation supervisor salary is $115,889. Then at Intermountain Healthcare, operation supervisors receive an average salary of $109,713, while the salary at Devon Energy is $109,374.
View more details on operation supervisor salaries across the United States.
We also looked into companies who hire operation supervisors from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include UPS, United States Army, and Best Buy.
In general, operation supervisors fulfill roles in the transportation and retail industries. While employment numbers are high in those industries, the operation supervisor annual salary is the highest in the manufacturing industry with $74,296 as the average salary. Meanwhile, the health care and finance industries pay $74,102 and $70,602 respectively. This means that operation supervisors who are employed in the manufacturing industry make 25.6% more than operation supervisors who work in the government Industry.