Post job

Operation supervisor jobs in Smyrna, TN

- 268 jobs
All
Operation Supervisor
Lead Operator
Service Supervisor
Production Manager
Production Leader
Field Operation Manager
Production Supervisor
Shift Production Supervisor
Line Supervisor
Warehouse Operations Supervisor
Regional Operation Manager
  • Production Lead

    Arrow Workforce Solutions

    Operation supervisor job in La Vergne, TN

    Tenure - Full Time, Permanent Title - Production Lead Hours - 1st shift, 7:00 am - 3:30 pm Pay Rate: $26-$28/hour. Reports To - Plant Manager Skills - Strong administrative capabilities, people leadership, direct communicator with a positive attitude Background - Manufacturing, ideally start-up experience About the Company We are a vertically integrated manufacturing and warehousing organization supporting fast-growing consumer brands. Our operations focus on building innovative products with a commitment to quality, consistency, and efficiency. We are backed by experienced industry leaders and are dedicated to developing high-performing teams and forward-thinking processes within the health and wellness space. Role Summary The Production Lead will oversee blending, encapsulation, and packaging operations while serving as a change agent in a dynamic and entrepreneurial environment. This role is responsible for daily throughput, execution, team leadership, and continuous improvement across production areas. You will play a critical role in elevating operational standards and supporting consistent product quality. Responsibilities Production Oversight & Daily Execution Coordinate and supervise daily production activities across production, maintenance, and warehouse teams. Develop and implement production schedules aligned with the Master Plant Schedule. Set up production lines and complete shift start-up activities on time. Monitor checklists, shift handovers, and task completion in real time. Use digital tools (CMMS, MES, etc.) to plan and track daily plant-floor activities. Support operators with troubleshooting, clarity, and escalation when needed. Performance, Quality & Process Improvement Monitor performance and take timely corrective action where needed. Reinforce compliance with SOPs, safety guidelines, and production standards. Troubleshoot operational issues and minimize downtime. Ensure all processes comply with safety, quality, and regulatory requirements. Maintain a clean, safe, and organized production environment. Batch Documentation & Inventory Oversight Maintain accurate and compliant Batch Production Records (BPR). Manage work orders from issuance through closure, ensuring accurate documentation. Oversee inventory picking and return-to-stock processes in accordance with company procedures. Team Leadership, Training & Development Train and mentor production staff on equipment, workflows, and safety procedures. Support cross-training efforts across production, warehouse, and maintenance teams. Maintain current training materials aligned with SOPs. Coach and develop team members to ensure strong performance. Monitor attendance, productivity, and adherence to company policies. Operational Support & Reporting Work with maintenance teams to minimize equipment downtime. Partner with warehouse teams to ensure accurate and efficient material flow. Coordinate with planning and scheduling teams on readiness and production priorities. Maintain shift summaries, activity logs, and contribute to KPI dashboards. Participate in daily huddles, facility walk-throughs, and safety meetings. Qualifications Required 3+ years of experience in manufacturing, logistics, or plant operations. Strong understanding of SOPs, lean principles, and manufacturing best practices. Excellent communication, coordination, and organizational skills. Ability to work hands-on in a fast-paced production environment. Comfort using digital tools for task tracking, inventory updates, and reporting. Preferred Associate's or Bachelor's degree in Operations, Industrial Technology, or related field. Experience with ERP, CMMS, MES, WMS, or similar systems. OSHA 10 certification or equivalent. Key Traits for Success Highly detail-oriented with strong accountability. Strong communicator who can bridge frontline teams and leadership. Adaptable to changing priorities and cross-functional workflows. Committed to excellence in process execution, training, and compliance. Proactive problem-solver who supports continuous improvement efforts. Benefits Medical, dental, and vision insurance 401(k) Paid time off Life insurance Retirement plan
    $26-28 hourly 21h ago
  • Production Supervisor

    Minth North America, Inc. 3.9company rating

    Operation supervisor job in Lewisburg, TN

    Role: Production Supervisor Duration: Full Time Perm Our Production team is expanding and looking to add a Production Supervisor. We are looking for a dynamic and driven candidate who is interested in joining a fast-growing global company in the automotive sector. The Production Supervisor will be responsible for managing the shift and all direct staff. To ensure the smooth running of the production process. Ensure that all products are produced to the specified specifications. Targets and deadlines are met to achieve the orders. Ensure all direct staff complies with the company's Health and Safety procedures. Other duties include: Responsible to the plant manager, daily report of workshop indicator operation and management; Arranging workshop internal production according to production orders; Implementing workshop contingency plans in case of sudden emergencies; Responsible for supervision and inspection of each station's pre-production preparations, labor discipline, work quality, production safety, and compliance of employees with the major operating instructions. Responsible for workshop production quality and cost, controlling workshop indicators to meet the company requirements; Responsible for implementing company management rules, briefing production, quality, and labor discipline; Responsible for organizing analysis and improvement of difficult problems, tracking the performance, and feeding back; Responsible for organizing statistical analysis and developing improvement measures, and tracking performance in case of indicator abnormalities in production; Responsible for coordinating workshop daily routine and completing workshop inventory; Responsible for developing and organizing workshop employee post training and transfer training, and multi-post development plans, and tracking the implementation results; Responsible for monitoring the implementation of 6s and SECURITY of workshop posts, maintaining a clean, efficient, and safe working environment; Participating in various activities to improve and solve problems to improve quality, eliminate waste, and reduce costs; Positively understanding and monitoring all workshop environmental factors, risk factors, hazards, and their control methods; Familiar with and supervising workshop material safety data sheets; Other duties as assigned Nothing in the Position Description restricts management's right to assign or re-assign duties and responsibilities to this job at any time To qualify for this role you must meet the following: 2-5 years of experience in a leadership/supervisory role in a manufacturing environment High School Diploma or above Excellent verbal/written communication Ability to work in any shift (1st, 2nd and 3rd) Pro-active in leading a manufacturing group Able to work different hours and shifts as needed
    $44k-68k yearly est. 4d ago
  • Production Supervisor - 2nd Shift

    Us Tsubaki Automotive, LLC 4.2company rating

    Operation supervisor job in Portland, TN

    The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. The Production Supervisor directs and coordinates non-union personnel within the various departments involving the various stages of manufacturing and assembly of automotive parts, specifically timing chain system components. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Shift Supervisors are responsible for directing, coordinating, training, coaching, and supervising the daily activities of assigned employees that are directly and/or indirectly engaged in the production process of assigned products/departments/processes in a manner that ensures all safety, quality, delivery, productivity, and labor utilization goals are achieved. Create and monitor daily efficient flow of material through the department by utilization of manpower and equipment in the department. Determine and implement continuous improvement plans for the equipment, and overall department. Monitor yearly budget for the department ensure goals are met by reducing cost related to production and MRO supplies. Foster working relationships with associated departments i.e. Planning, Engineering and Quality. Establish and maintain effective communication vehicles such as toolbox meetings and employee meetings. Understands, communicates, and follows all company policies, work rules, and Union Contract. Effectively utilizes this knowledge to: Analyze and resolve work problems, or assists workers in solving work problems; Correctly maintain time and attendance records; Confer with Group Leader(s) and employees to coordinate activities of individual departments; Ensure department inventory is accurate; and Make daily decisions on production schedules and personnel related matters that affect the delivery and quality. Must be able to work 1st, 2nd or 3rd Shift, depending on the current operational needs. It is the expectation of the company that Supervisors will accomplish these goals by working to a high ethical standard and consistently complies with all company policies, work rules, Union Contractual agreements, and applicable laws with little to no direct supervision. Requirements: Bachelor's Degree Preferred but Not Required Manufacturing environment a plus but not required. 3+ Years of Automotive Manufacturing Experience; Five (5) to seven (7) years of Supervisory experience, heat treating, metal finishing or working with metals is preferred Intermediate knowledge of Excel, Word required; Demonstrable knowledge and experience in Lean Manufacturing, Project Management and ISO procedures is required Ability to multi-task and prioritize work; excellent time management skills required. Excellent interpersonal skills. Ability to clearly communicate verbally and in writing. Demonstrate good judgment and decision making with the ability to analyze situations and present a resolution(s). Learn more about U.S. Tsubaki at: ************************* U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Tsubaki is an Equal Opportunity Employer-Minorities/Females/Veterans/Disability PM21 PI6971ae1342f8-37***********4
    $24k-32k yearly est. 4d ago
  • Field Operations Manager, Concrete

    Nexgen Contracting, A Gray Company

    Operation supervisor job in Franklin, TN

    NexGen is seeking an experienced Field Operations Manager to oversee all concrete field operations Nationwide. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish. Why Gray? Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage , Manufacturing , Automotive , Distribution , Mission Critical , and Commercial . Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray. This pivotal role entails direct supervision over our General Superintendents across various domains, including Place and Finish, Field Engineering, and Project Execution sectors. Qualifications Bachelor's degree in construction science, construction management, engineering, or related field from an accredited college or university and 6 years of experience, or 10 years of construction related experience and/or training; or equivalent combination of education and experience. Concrete self-perform experience is required. Proficient in Microsoft programs, including Outlook, Excel, Word, Project, and PowerPoint. Willingness to travel up to 80% of the time. Exceptional organizational and communication skills. Oversee all field operations nationwide, ensuring projects are executed per the devised plans. Directly supervise General Superintendents in Place & Finish, Field Engineering, and Project domains. Develop comprehensive project plans and ensure meticulous execution by the field team. Source, direct, and align manpower resources to meet project execution goals. Maintain robust customer relationships, staying engaged with the customer throughout the project lifecycle. Communicate effectively with customer management to resolve any conflicts or issues arising during various project phases. Validate project status and provide recommendations to ensure execution goals are met. Visa Sponsorship: This role is not eligible for visa sponsorship. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member may be required to stand, walk, sit, use hands and arms, reach, and talk or hear. Supervisory Responsibilities This position has supervisory responsibilities over field and general superintendents. EEO Disclaimer Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #NexGen
    $41k-71k yearly est. 2d ago
  • Portfolio Operations Lead, Indoor Retail

    Vontier

    Operation supervisor job in La Vergne, TN

    The Portfolio Operations leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our factories, recommending and implementing FPP (80/20) behavior, and serves as a liaison between the General Management team and our various internal stakeholders (Operations, Finance, etc.). Responsibilities + Plant ParticipationRegularly participate in relevant factory meetings to keep the GM group informed of opportunities and concerns within the operational environment, enabling proactive problem-solving. + Lead the implementation of new product processes (such as operational lines or software introductions) that require support from the product group within operational facilities. + Facilitate monthly and quarterly SPR reviews, including Gate Reviews and Red Program Reviews. + Oversee the PI process and prioritize accordingly. + Manage Commercial and New Product Development milestones.Financial Management + Prepare regular financial and operational reviews for weekly management discussions to ensure teams remain on track. + Monitor trends and benchmarks critical to achieving top- and bottom-line performance for the P&L. + Drive FPP Simplification Input to Platform Roadmap and Lifecycle + Simplify and prioritize programs in alignment with profit & loss (P&L) investment expectations across the solution stack and regions. + Enable rapid decision-making and empower teams to propose solutions and escalate risks. + Collaborate with Product Managers to drive mid- and long-term growth of respective products through Marketing-Led Opportunities (MLOs).Governance & Decision-Making + Manage review agendas, driving decisions and follow-up actions. + Deploy Vontier Business System tools to enhance portfolio strategy execution.Team Enablement + Coach teams on gate criteria and review readiness. + Promote transparency, accountability, and cross-functional collaboration.M&A and Partner Technologies + Support commercialization of products. + Manage deal desk processes. + Who You Are (Qualifications) Required Skills / Qualifications / Certifications / Tech StackEssential + 6+ years proven experience in portfolio management, product strategy, or business operations. + 5+ years strong leadership and facilitation skills across cross-functional teams. + Demonstrated understanding of Product Improvement, Lifecycle management, Daily Management and Process Improvement frameworks for integrated solutions. + Ability to manage complex investment decisions and resource trade-offs. + Excellent communication and stakeholder engagement skills.Preferable + Bachelor's degree in Business, Engineering, or related field.Deliverables + Product P&L management, margin expansion, and lifecycle simplification. + Visual managed tool listing prioritized program list (PPL) + PPL aligned to Convenience Retail strategy and resource allocation + Ensure alignment of SPR gates to evaluate program readiness for investment decisions, commercialization and product lifecycle + Review programs off-track proposing solutions, resource asks and portfolio/regional implications + Run quarterly/monthly SPR reviews Outcomes + High degree of alignment among finance, operations, and product focused teams + Investment decisions and program prioritization linked to overall Convenience Retail and Vontier strategy + Increased Revenue and Operating Profit through FPP mindset + Accelerate time to revenue, optimize investments + Resource efficiency and utilization across portfolios Competencies + Strategic Thinking: Ability to align portfolio decisions with long-term business strategy. + Leadership & Influence: Facilitate cross-functional collaboration and drive decision-making. + Lean Fundamentals: Proficiency in VBS tools such as Focused Prioritization Planning, Value Stream Mapping, Standard Work, and Kaizen. + Customer-Centricity: Apply Voice of the Customer insights to prioritize high-value programs. + Rapid Decision-Making: Enable fast, transparent decisions through clear governance and data-driven insights. + Growth Mindset: Champion continuous improvement and innovation across the portfolio. + Communication: Clearly articulate priorities, program health, and strategic implications to leadership and teams. \#LI-LP1 #LI-Remote #findyourpath #fuelyourpassion The base compensation range for this position is $112,300 to $143,600 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS INVENCO by GVR** Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $112.3k-143.6k yearly 14d ago
  • DC Operations Lead 1st

    Advance Stores Company

    Operation supervisor job in La Vergne, TN

    JOB RESPONSIBILITIES: Essential duties and responsibilities include but are not limited to the following: · Perform any number of duties and functions within the Department. Assist Managers with daily departmental duties. 80% on the floor - work flow in production (team's productivity) vs. working in production. · Meet with DC Supervisors to review workload. Includes allocation of team members, review of goals and objectives for the shift. · Responsible for keeping the work-flow moving through departments as specified by DC Supervisors. Ensure assigned Team Members have all the necessary tools to do their jobs. Coach Team Members to ensure processes are being adhered. · Ensure assigned Team Members are working in a safe and efficient manner. · Be constantly available in work location to assist as needed and resolve issues as required. Be present and available to perform the following: Gemba walks, 30/60/90 - Equipment training verification; training ramp ups; observations; and gap time coaching. · Regularly communicate with DC Supervisors on issues that arise and be able to react as required. · Conduct start-up meetings with team members to discuss day before results, todays expectations, issues that need to be addressed, office safety issues, and work assignments for the day on as needed basis · Ensure all required paperwork is accurate, complete and turned in to the appropriate parties at required times. Monitor and assist in the training of new employees. California Residents click below for Privacy Notice: ***************************************************
    $52k-102k yearly est. Auto-Apply 25d ago
  • Strategic Insights and Operations Supervisor

    Cardinal Health 4.4company rating

    Operation supervisor job in La Vergne, TN

    What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Job Summary The Supervisor, leads a team of analysts and trainers to drive consistent, sustained improvements in performance, training, analytics and technical support. This role continuously monitors operational efficiency and performance metrics, identifying root causes of gaps, and reinforcing best practices. The Supervisor proactively supports employee development to strengthen training effectiveness and optimize business outcomes. Schedule: Monday through Friday, 8:00am to 5:00pm Responsibilities Supervises the daily work assignments and performance of Group Leads and Associates. Tracks efficiency and productivity metrics to determine which tasks are behind- and ahead-of-schedule, and provides hands-on guidance to Associates. Lead warehouse analytics, operational metrics, and department trainers in a collaborative effort to improve training outcomes and operational performance. Alin training strategies with performance trends to close gaps, and drive measurable results. Oversee onboarding, cross-training, and process standardization to support operations. Partner on workforce planning and labor forecasting to meet business demands. Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete. Tracks employee attendance and ensures necessary employee headcount to achieve objectives. Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations. Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders as necessary. Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations. Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area. Conducts performance evaluations and provides one-on-one feedback to encourage Associates' development. Identifies Associates capable of working as Group Leads. Creates performance improvement plans for staff and administers discipline when necessary. Participates in the interviewing and selection of new Associates and provides trainings during employee onboarding. Qualifications 4-8 years of experience, preferred High School Diploma, GED or equivalent work experience, preferred What is expected of you and others at this level Coordinates and supervises the daily activities of operations or business staff Administers and exercises policies and procedures Ensures employees operate within guidelines Decisions have a direct impact to work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Anticipated salary range: $67,599 - $96,300 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 1/5/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $67.6k-96.3k yearly Auto-Apply 2d ago
  • Revenue Operations Leader

    Bluwave

    Operation supervisor job in Brentwood, TN

    Department: Sales Operations Reports To: Head of Sales Type: Full-Time, OnsiteAbout BluWaveBluWave is the marketplace trusted by top private equity firms to connect with best-in-class service providers and software tools. We help PE firms assess new acquisition opportunities and accelerate value creation in their portfolio companies. With a growing team of ~50 professionals, BluWave is building the future of private equity enablement.Role OverviewWe are seeking a Revenue Operations Leader to optimize and scale BluWave's go-to-market engine. This strategic leader will be responsible for analyzing sales data, diagnosing bottlenecks in the sales process, and implementing innovative solutions to improve conversion rates and team productivity. The ideal candidate is highly analytical, tech-savvy, and passionate about leveraging data and AI to drive measurable results across the sales organization.Key Responsibilities• Assess sales data and provide strategic recommendations to increase conversion rates at every step of the funnel. • Review Gong call recordings and identify patterns, trends, and coaching opportunities for teamwide improvement. • Diagnose where and why reps are stalling in the sales process and quota attainment, delivering actionable recommendations for improvement. • Identify, vet, and implement AI tools that reduce manual tasks and drastically improve sales rep productivity. • Partner closely with Sales Leadership to design scalable processes and infrastructure for continued growth. • Own the creation of dashboards, metrics, and reporting to provide visibility into performance and guide decision-making.Qualifications• 7+ years of experience in Revenue Operations, Sales Operations, or a related field. • Proven track record of diagnosing and improving sales funnel performance. • Strong analytical skills with expertise in CRM, sales analytics, and reporting tools. • Experience with Gong, Salesforce (or equivalent), and other sales enablement platforms. • Demonstrated ability to evaluate and implement AI tools that improve efficiency and productivity. • Exceptional communication and collaboration skills; able to work cross-functionally with sales, marketing, and leadership. • Highly organized, adaptable, and comfortable in a fast-paced growth environment.Compensation & Benefits• Competitive salary and performance-based bonus • Comprehensive benefits package • Opportunity to shape the revenue operations function at a high-growth company • Career advancement in a leadership-track role
    $52k-102k yearly est. Auto-Apply 60d+ ago
  • Branch Operations Lead - Spring Hill - Spring Hill, TN

    JPMC

    Operation supervisor job in Spring Hill, TN

    We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements. A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch. A typical day consists of assisting customers and performing transactions. You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships. Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees. This results in the business is adhering to control expectations. Job responsibilities Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Introduces customers to the branch team who will build relationships and assist with specialized financial needs Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards Required qualifications, capabilities, and skills High school degree, GED, or foreign equivalent Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements Availability to work Branch hours including weekends and some evenings Preferred qualifications, capabilities, and skills Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate Strong desire and ability to influence, educate, and connect team, partners, and customers to technology Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment Some College level or military equivalent or 2+ years of branch banking experience Training requirement Successful completion of the Branch Operations Lead training program is a pre-requisite to be considered active in Branch Operations Lead role
    $52k-102k yearly est. Auto-Apply 60d+ ago
  • Supervisor - Manufacturing Operations- Lebanon API-3

    Eli Lilly and Company 4.6company rating

    Operation supervisor job in Lebanon, TN

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview: For 140 years, Lilly has manufactured medicines that improve people's lives around the world. We produce our medicines using some of the most sophisticated manufacturing technologies and rigorous quality standards. Lilly Manufacturing strives for excellence in its process, standards, procedures and behaviors to develop medicines with safety first and quality always. Lilly is currently constructing an advanced manufacturing facility for production of API molecules located in Lebanon, IN. This facility is Lilly's largest investment in manufacturing capacity and is intended to provide APIs for current and future products. This is a unique opportunity to be a part of the leadership team for the startup of a greenfield manufacturing site, and the successful candidate will help to build the organization, the facility and the culture to enable a successful startup into GMP manufacturing operations. Position Brand Description: The Supervisor Manufacturing Operations is directly responsible for managing the manufacturing operations for their respective area and shift. The Supervisor Manufacturing Operations is responsible for the day-to-day management of production activity in the assigned area in order to meet all health, safety, environmental, and quality standards. The Supervisor Manufacturing Operations role is the management representative for one shift in one of the following manufacturing areas: Peptides purification and synthesis, Oligonucleotides or Small Molecules. The role is responsible for the supervision of operators involved in the direct execution of manufacturing operations (per SOPs and operational execution instructions) in order to safely and compliantly support the manufacturing of high-quality medicine to meet production schedules. The Supervisor Manufacturing Operations provides leadership and ensures that appropriate staffing is in place. The role will ensure equipment is maintained in a state of compliance and processes in a validated state for their respective area and shift. In the project delivery phase and startup phase of the project (startup expected 2025 to 2027), leadership roles will be fluid and dynamic as we endeavor to support the project delivery, build a new organization, develop and implement the necessary systems and business processes required to support GMP operations, and build the site culture. This will require significant collaboration, creativity and resilience as the site grows to a full scale GMP manufacturing through start up. Responsibilities: Daily Operations/Business Management: * Build and promote a strong Safety and Quality culture. Maintain a safe working environment and conduct operations activities in a manner that protects safety, environment and quality. * Ensure operations maintain compliance with all regulatory requirements at all times. * Ensure manufacturing area appropriately supports the execution of the production plan for the site. * Ensure consistency of operations on designated shift through active engagement on the floor. * Ensure audit action items assigned to operations are completed in a timely manner. * Set objectives and development plans for operators. Respond to employee relations issues with operators on shift and escalate to management where necessary. * Manage events as required, ensuring appropriate communication within the team and with external teams. Provide input to investigations. * Build and develop a team, creating clear common purpose and promoting good team spirit. * Ensure that operators are appropriately trained, and that operating procedures and training material are available and current. * Communicate appropriately with operators regarding site objectives and team business. * Ensure the team is adequately resourced to meet the business objectives appropriately managing overtime as necessary. Specifically, during the startup phase of the Lebanon API site (2025 to 2027) leadership will be expected to be collaborative, inclusive, and support the broader team to: * Build the organization with the necessary capability, capacity and culture to operate this facility to the highest standards of operational excellence. * Develop and implement the systems and processes needed to run the site, leveraging existing Lilly knowledge and practices where necessary, but also incorporating external experiences and learning. * Ensure regulatory compliance and operational excellence by supporting lean principles in their respective area. * Support the project team as they deliver the facility to the site team, by providing feedback and support. Basic Requirements: * High School Diploma or equivalent * 3+ years' experience directly supporting an API or chemical manufacturing operation or equivalent. * Demonstrated leadership experience * Skills in providing/receiving feedback and creating employee development plans * Basic computer skills (desktop software) are required. * Solid understanding of FDA guidelines and cGMP requirements. * Ability to work 12-hour shifts * Ability to work overtime as required. Additional Preferences: * Bachelor's or Associate's Degree in science, engineering, or technical field * Previous experience in facility/area start-up environments * Previous experience in pharmaceutical manufacturing operations * Ability to travel to other Lilly locations for training purposes * Knowledge of lean manufacturing principles * Ability to work with a team, make independent decisions, and influence diverse groups. * Ability to instill teamwork within the shift and demonstrate key interpersonal skills. * Ability to communicate verbally and in writing to various audiences, particularly one-on-one coaching and feedback with direct reports. * Excellent interpersonal, written and oral communication skills * Strong organizational skills and ability to handle and prioritize multiple requests. * Strong technical aptitude and ability to train and mentor others. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $35.33 - $51.83 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $98k-122k yearly est. Auto-Apply 12d ago
  • Operations Leader

    Wil-Ro

    Operation supervisor job in Gallatin, TN

    , Inc: Crafted in America since 1973, Wil-Ro, Inc. manufactures high-quality truck bodies for landscaping, hauling, construction, equipment distribution, and farming, as well as outdoor adventure excursions. Headquartered in Gallatin, Tennessee, Wil-Ro serves customers and distributor partners nationwide. Wil-Ro is an award-winner of The Tennessean's Top Workplaces 2021 and 2022. Wil-Ro, Inc. is looking for an energetic, outgoing, and experienced individual to join our growing organization. We are excited to find team members who feel they align with our EIGHT core values here at Wil-Ro: Lead with Humility Innovate & Grow Make Manufacturing Fun Give Back Eagerly Give Praise Demonstrate the Golden Rule Deliver a Premier Product Live Passionately The Operations Leader is responsible for the successful operations of the factory which include general supervision of all phases of production, quality control, equipment maintenance, etc. Responsibilities also include involvement in recruiting, hiring, training team members and facility/physical factory up-keep. Job Responsibilities and Qualifications: Lead goal setting, capacity planning, and provide overall leadership across all areas of the manufacturing process. Direct and support teams in Welding/Fabrication, Paint/Prep, and Product Finishing/Install; ensure alignment on individual and team objectives while driving performance toward daily, weekly, and monthly goals. Design and implement systems to monitor operations, track productivity, manage discipline, and oversee tier/pay matrix placement, advancement, performance reviews, and training programs. Collaborate with the Culture Creator on hiring decisions for factory roles; take ownership of offboarding processes for team members who do not meet expectations after receiving appropriate training and corrective guidance. Uphold and enforce company policies related to attendance, safety, productivity, and quality standards. Foster a positive and engaging work environment by making manufacturing fun-leading with company core values and demonstrating strong, values-driven leadership. This position is 100% hands-on, engaging with factory team the entirety of each production shift. Salary and bonuses commensurate with experience, meeting and exceeding production goals, and retaining quality factory team members. Details: Full-Time, Monday - Friday; Must arrive at least 15 minutes prior to 6am production start On-site: Gallatin, TN; reliable transportation required; ability to work until job is done required Benefits: Vacations Paid Holidays Paid Volunteer Day Personal Time Off Maternity/Paternity Leave Retirement Plan Tuition Reimbursement Team Member Referral Program Team Member Truck Body Purchase Program Work Boot Allowance Gym Membership Reimbursement Prescription Safety Glasses Reimbursement Annual Eye Exam and Prescription Eyeglasses Medical / Dental / Vision Insurance
    $52k-102k yearly est. 60d+ ago
  • Bilingual Operations Supervisor

    Kings Building Maintenance

    Operation supervisor job in Hendersonville, TN

    Job DescriptionDescription: We are seeking an experienced Bilingual Operations Supervisor to join our team. The ideal candidate will be responsible for ensuring that employees have a smooth and positive experience and assisting with operations. The Operations Supervisor will work closely with the hiring and operations managers to ensure that all employees are properly integrated into the company culture. Candidate should be able to speak Spanish proficiently. Responsibilities : - Coordinate with HR and hiring managers to ensure a smooth onboarding process - Provide ongoing support to employees to correct errors and ensure accurate timekeeping - Review Timesheets - Prepare, present, and oversee budgets, ensuring alignment with organizational goals - Conduct local inspections - Overseeing the flow of materials and products in a warehouse to maintain inventory control includes transporting inventory (equipment, chemicals, etc.) Requirements: Requirements: Proficient in Spanish 1+ years of experience in operations and budgeting Excellent communication and interpersonal skills Strong organizational and time management skills Ability to work independently and as part of a team Knowledge of HR policies and procedures Proficient in Microsoft Excel
    $42k-71k yearly est. 22d ago
  • Operations Supervisor (Night shift), Manufacturing

    Ingram Content Group 4.6company rating

    Operation supervisor job in La Vergne, TN

    Job Description Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Manufacturing team in La Vergne, TN. The Operations Supervisor oversees the day-to-day operation of the assigned departments to include supervision of associates for compliance with company policies and procedures. This role will monitor and instruct all associates assigned to shift and ensure that throughput is maximized and efficiencies within the process are observed, with an emphasis on quality standards and practices. Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and manufacturing facilities function at maximum efficiency. Safety is a core value in our operations environment. We emphasize this through training, education, and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you! Schedule: C Shift: Sunday-Tuesday 7pm-7am + every other Saturday 7pm-7am What You'll Need: High school diploma or equivalent. 2 years' experience in a supervisory position within a production or manufacturing environment, or comparable management experience. Preferred Skills: Experience applying lean principles and continuous improvement to enhance operations. Ability to manage a diverse workforce and foster an inclusive environment. Flexible and adaptable to changing environments and able to thrive in a dynamic, fast-paced setting Proven track record in driving safety culture improvements and Kaizen initiatives. What You'll Do: Supervise the associates assigned to the specified departments, providing adequate resources to ensure maximum throughput and minimum waste while monitoring all quality standards put in place. Work to ensure that all assigned tasks are accomplished in a timely and effective manner. Provide daily supervision of associates including proper record keeping, time and attendance monitoring and approval, performance evaluations, and recommendations regarding associate advancement and/or disciplinary procedures. Track department processing, in accordance with established TAT schedules and production goals. Audit individual productivity and quality to ensure associates are meeting expected and established standards. Identify root causes of failures to meet these standards and necessary take corrective action. Compile a thorough pass-down to inform incoming shifts of current operations and department status, through an interactive crossover with incoming management staff. Keep Senior Management aware of all issues that may impact the ability of the shift to provide and meet established service levels. Maintain consistent quality assurance standards through interaction with the Quality Services team to ensure that orders are processed completely and accurately. Hiring Salary Range: $63,945k - $80,849k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
    $48k-64k yearly est. 26d ago
  • Shop Service Supervisor - White House, TN

    Terex 4.2company rating

    Operation supervisor job in White House, TN

    Join our Team: Shop Service Supervisor, Onsite White House, TN Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Shop Service Supervisor to contribute to the team in White House. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. The Service Supervisor will manage and plan daily job scheduling, providing excellent service to area customer base. The successful candidate will manage and motivate team of Service Technicians including operations, planning, budget setting, and cost control and profit maximization. Candidate preferably has a proven track record in managing and developing people, a demonstrated ability to establish and accomplish goals and priorities, and the ability to recognize, develop, and utilize resources and achieve outcomes that consistently exceed customers' expectation. What you'll do Manage, motivate and lead daily work activities of Shop Service Technicians and provide supervision and managerial support Ensure professionalism and a high customer service standard Expedite service orders and calls, if necessary Sell repairs and follow up work Track and follow up on leads brought in by field operatives (technicians and inspectors) Develop quotes in a timely manner Schedule preventive maintenance and repair activities on equipment Resolve customer issues and complaints Complete, process and route appropriate paperwork Provide a high level of communication with both Customer and Office Perform service work to assist with overflow and emergencies, as needed. Source difficult to find parts Coordinate the procurement of supplies, materials, equipment, and subcontract labor for jobs Monitor and coordinate the maintenance of company equipment and assets to ensure they are in proper condition and good working order Inspect overhead crane and hoist and conduct spot inspections and audits of the Service Technicians' equipment and vehicles and record the results. Enter data into SAP database as necessary and utilize MS Office applications Responsible for all miscellaneous activities within the branch such as shipping/receiving, shop cleanliness, equipment/building maintenance, answering phones Work Environment Considerations: Work various environments and working conditions depending on assignment Working at heights & some heavy lifting Walking, sitting, standing, bending, driving, reading, seeing, hearing, speaking, concentrating, communicating May travel to and from customer sites periodically using company vehicle and may periodically require overnight travel What you'll bring High school diploma or GED 1+ year of lead/supervisor experience 2+ years of mechanical experience with heavy equipment Great Additions to bring 2+ years of experience managing technicians Ability to pass MVR 2 year technical degree Automotive, heavy equipment, shop environment experience Thorough knowledge of electrical theory for power and controls. Familiarity with utility equipment Operations Experience Previous experience running a Service Department Understanding of OSHA/ANSI standard Strong organizational and prioritizing skills Thorough understanding of the financials for a service company Intermediate proficiency with Microsoft Office Products, including basic to intermediate Excel skills Customer focused, with good interpersonal and communication skills, both verbal and written Collaborative leadership skills SAP experience Why Join Us We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued. We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. We are committed to helping team members reach their full potential. Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations. For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate The compensation range for this position is $80-95k annual salary. Pay is based on several factors including but not limited to education, work experience, certifications, etc. This above description is non-exhaustive and there may be additional duties in accordance with the role. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at ********************************** . The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
    $80k-95k yearly Auto-Apply 25d ago
  • Regional Operations Manager

    2020Companies

    Operation supervisor job in Murfreesboro, TN

    Job Type: Regular 2020 Companies is now interviewing for a remote Regional Operations Manager representing our client, Samsung Electronics America. You must reside in the Murfreesboro, Tennessee, "Boro" zip code and have a valid driver's license for this role. You must have experience in both front and back of house tech repair. The Regional Operations Manager is responsible for managing and ensuring the brand's technical standards are being met at assigned authorized service locations. Critically, the role will help to define, create and implement short, mid, and long-term support plans to ensure both the end user customers' needs and Samsung needs are fulfilled. The ROM role is pivotal in ensuring execution aligns Samsung's brand vision is brought to life at assigned locations and you will be tasked with making decisions on behalf of the brand to ensure market success. The ROM is cross-functional, engaging multiple client, retailer, and support groups. ROMs will consolidate, analyze, and interpret data from call/request drivers and KPI results, and ultimately present findings to the Client Operations team. What's in it for you? Receive a competitive annual salary of $70,000 Work remote Health/Dental/Vision benefits 401K Program with matching Paid Time Off Paid Holidays Scholarship opportunities for employees and direct family members Employee Assistance Program Leadership Development Program Employees' special pricing for multiple clients Job Description: Responsibilities include; Investigating escalations, establishing, and maintaining relationship with service locations to enhance overall operations of the program Monitoring support queues to shift support, when necessary Supporting any cross-functional support lines of business such as Field Team (TOMs, ROMs, and FSS team) to provide additional ticket and technical support to the client's authorized services Planning in adherence to clients' global requirements and any changes as needed including but not limited to global process and standard policies Required skill sets to be successful in the role include; Account management Network management Leadership skills Industry knowledge is critical Must have a comprehensive working knowledge of all partner's service operations - front-of-house and back-of-house of stores A week in the life would include; Identify Work Instruction and SOP improvements for the Team where needed and work closely with the clients' internal operations team to create and update those living documents. Identify support gaps and formulate processes/plans to address those gaps Work in partnership with the client's internal operations, training and engineering teams to support service repair partners Analyze KPI performance to determine trends, corrective action opportunities and identify under-performing agents Provide monthly program updates to client's internal operations team including support volume, service level achievement, overall trends and support improvement plan Review and optimize ticketing system (Zendesk and/or other) regularly for improved support to partners Identify process and operational strengths and opportunities, and action item follow up to ensure each partner operates within client's authorized repair guidelines Engage in professional feedback to internal leadership and Field Team with development plans and corrective actions at a technician, store, and regional level Ensure service partners are fully supported in all technical, procedural, and communication areas of the business. Conducts at least two quarterly on-site visits to review processes and ensure operational excellence and ROM process alignment Responsible for on-boarding new FSAs, including aligning with Training and any applicable Retail Field Support members Compile, edit, and gather accurate data and information to develop technical and operational reports, assuring they are legible and delivered on time. Must have the ability to speak and summarize on a high level Use targeted reporting tools and processes to prioritize actions and address gaps accordingly Provide additional cross-functional field support to client's authorized network Main duties include contacting, visiting and assessing locations when needed Ability to lift, move, or adjust general office equipment, boxes, supplies, materials, or products weighing up to 25 pounds using proper materials handling procedures Other duties, as assigned Qualifications 2+ years' lead / supervisor / management experience required Experience in coaching and giving timely and relevant feedback to peers or direct reports Proven exceptional skills in Microsoft Office Suite including: PowerPoint, Outlook, Word, and Excel (Vlookups, Hlookups, Indexes, Charts, Graphs, Countifs, Sumifs, etc.) Ability to express complex processes or concepts in terms that are easy to understand Ability to read and understand requirement documents and engineering specifications Ability to quickly learn technical information and apply it in a fast-paced environment Team oriented, but able to work independently and manage multiple tasks Strong problem solving and organizational skills Excellent verbal and written communication skills Ability to think critically and creatively Ability to meet tight deadlines for timely release of materials Must be tech-savvy and enjoy working with interactive technology gadgets Self-directed, self-motivated and results-oriented Ability to travel up to 80% of the time What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $70k yearly Auto-Apply 16d ago
  • Production Manager

    National Pen 4.3company rating

    Operation supervisor job in Shelbyville, TN

    Job Title: Production Manager Report to: SVP Global Business Operations Overview of Role: We are seeking an experienced and driven Production Manager to lead operations for our Casino pen range (foil printing and pen manufacturing with a “Made in the USA” claim) and oversee 12 different promotional decoration processes across multiple technologies. This product line is a cornerstone of our business, shipped throughout North America, and a key driver of growth in our new East Coast Fulfillment facility. In this role, you will play a pivotal part in setting up and ramping up our new factory, which supports the high-demand Goldstar distributor channel. You will be responsible for ensuring excellence in turnaround time, quality, and OTIF (On Time In Full) performance, while building and leading a strong, engaged production team. The ideal candidate is a hands-on, people-focused leader with proven experience in high-volume manufacturing. You thrive in dynamic environments, embrace lean and agile principles, and know how to deliver results while creating a culture of accountability, safety, and continuous improvement. Key Responsibilities: Lead and manage all day-to-day production operations, ensuring customer commitments are met while driving continuous improvement. Build and develop a strong team through effective recruitment, training, coaching, and performance management. Manage and provide direction to the on-site Maintenance and Engineering teams to maximize equipment uptime and reliability. Oversee the installation and implementation of new decoration processes and equipment, ensuring smooth integration and operator readiness. Implement Lean Manufacturing and best practices to improve productivity, efficiency, and cost effectiveness. Develop and maintain robust production schedules to maximize OTIF (On Time In Full) delivery and achieve business objectives. Partner cross-functionally with Quality, Supply Chain, and Customer Service to ensure high-quality products and customer satisfaction. Monitor performance against key KPIs (delivery, cost, quality, ROI, productivity) and take proactive steps to achieve targets. Drive and sustain a strong culture of 5S, safety, and compliance across all production areas. Lead the introduction of new processes, technologies, and product launches in the facility. Play a key role in long-term planning, including investments in equipment, capacity expansion, and new technology adoption. Support the development of annual operating plans and budgets for the production function. What we need from you: Proven experience as a Production Manager or similar role in a fast-paced, high-volume manufacturing environment; experience in printing, promotional products, or related industries a plus. Strong knowledge of Lean Manufacturing, continuous improvement, and operational excellence methodologies. Demonstrated ability to lead, motivate, and develop teams in a dynamic and growing environment. Excellent organizational and problem-solving skills, with a track record of delivering results under pressure. Strong communication and collaboration skills with the ability to engage across all levels of the organization. Experience with factory start-ups, ramp-ups, or greenfield operations highly desirable. Bachelor's degree in Engineering, Manufacturing, Operations, or related field preferred. Must exhibit a high level of enthusiasm, with a “hands-on style” and a strong work ethic with the capability to adapt to the rapidly changing environment of the fast paced organisation Proven ability to lead a team to improve performance in a dynamic environment Team player who can communicate with and relate to all people at all levels within the organisation Ability to think “outside the box” and grasp new concepts quickly. Ability to identify root cause and problem solve at functional level is critical About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia. To learn more, visit: ************ Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-ONSITE #LI-SL1
    $46k-60k yearly est. Auto-Apply 60d+ ago
  • Supervisor - Service Operations

    Thompson MacHinery 3.7company rating

    Operation supervisor job in Manchester, TN

    Supervisor - Service Operations JOB PROFILE The Supervisor-Service Operations position is responsible for managing all skilled service mechanics/technicians, support staff at the designated location. Assigns work & directs staff to ensure that safe, appropriate and efficient repairs are performed. Interacts with customers and other supervisors regarding service progress. ABOUT THE COMPANY Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider. BASIC REQUIREMENTS High school diploma required, college and/or technical education preferred. Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer factory training preferred. Five or more years of previous hands-on equipment diagnostics and advanced troubleshooting experience working on Caterpillar construction equipment. Able to work a flexible schedule, including nights, weekends and on-call hours as required. Demonstrated professionalism, integrity, adaptability and a strong customer service focus. Sense of urgency and self-initiative, and the personal drive for success. Excellent communication skills. Must be able to travel as required for meetings and training (less than 15%). RESPONSIBILITIES Assigns work within company facilities and at remote field locations, aiding technicians in prioritizing and locating field service customers. Coordinates contact with technicians to support parts availability and parts orders, timely completion of work orders, and development of work schedules. Interacts with individual and commercial equipment customers and with company Product Support leadership regarding service status. Conduct annual performance reviews for assigned operational unit. Investigate & document events of work related Injury and/or property damages. Maintain effective work, vacation and training scheduled for assigned staff. Submit accurate time records related to work performed and/or hours worked. Respond to customer inquiries related to service. Safety Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities. Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job. Customer Satisfaction Respond to all customer requests in a professional and courteous, timely and responsive manner. Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism. Keep the Manager continually apprised to assist in answering customer questions and problems when necessary. Business Supports the organization's mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment. Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks. Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers. Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work. Maintain company and product confidentiality. Attend and participate in all meetings, trainings, and activities as required. Adhere to all Company policies and departmental procedures and rules. All other duties as assigned. Work Conditions Maintain a clean, safe working environment. Communicate effectively, verbally and in writing. Must be honest, reliable, and dependable, and display a positive attitude. Must be able to work well under occasional pressure or within work standards and deadlines. Must be able to work independently and/or with others in a team environment. Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed. Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance. Physical Requirements Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position. Able to lift up to 20-50 pounds occasionally. Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
    $34k-46k yearly est. 32d ago
  • Paint Line Supervisor

    Bonnell Ford 4.0company rating

    Operation supervisor job in Carthage, TN

    Bonnell Aluminum is seeking a hands-on Electrostatic Paint Supervisor to oversee operations in a four-booth electrostatic paint system with a 5-stage chrome washer. This position is responsible for ensuring safety, quality, and production efficiency, maintaining process standards, and facilitating daily team meetings. What You'll Be Responsible For: Supervise daily operations of electrostatic paint booths and chrome washer system. Verify and maintain process parameters (temperature, pressure, chemical levels). Lead daily startup meetings focused on safety, quality, and production goals. Ensure compliance with safety standards and company policies. Monitor product quality and collaborate with quality control teams. Drive production efficiency and reduce downtime. Motivate and guide team members to meet performance targets. What You'll Need to Have: Experience in electrostatic painting and chrome washer systems. Strong understanding of process controls and paint chemistry. Effective communicator and team leader. Ability to work independently and manage multiple priorities. Self-driven with a proactive approach to problem-solving. Knowledge of lean manufacturing principles. Experience with automated paint systems and PLCs. Intermediate knowledge of MS Office (Excel, PowerPoint, Teams and Word) for reporting and documentation. What You'll Love About Us: Components of our Core: SAFETY, INTEGRITY, RESPECT, CELEBRATION, COMMUNICATION, TRUST, DIVERSITY, and ACCOUNTABILITY We're People Leaders Competitive Pay Paid Vacation Medical, Dental, Life Matched 401K
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • Production Manager

    Bakers Pride

    Operation supervisor job in Smithville, TN

    The Production Manager will oversee daily operations within a fast-paced manufacturing environment focused on producing high-quality commercial foodservice equipment. This role ensures that all production activities are executed safely, efficiently, and in alignment with customer expectations and regulatory standards. The Production Manager leads team leader and production teams, drives continuous improvement initiatives, and ensures operational excellence from fabrication to final assembly. Duties and responsibilities * Lead and develop production supervisors, team leads, and hourly teams across multiple work centers including fabrication, welding, assembly, and testing. * Manage daily production operations to ensure safety, quality, and on-time delivery of custom and standard foodservice equipment. * Collaborate closely with Engineering, Quality, Maintenance, and Supply Chain to resolve issues and maintain production flow. * Monitor and improve KPIs including throughput, first-pass yield, scrap rates, labor efficiency, and equipment uptime. * Ensure adherence to OSHA standards, food equipment safety compliance (NSF, UL, etc.), and internal quality protocols. * Implement Lean Manufacturing and 5S initiatives to reduce waste, increase efficiency, and improve plant layout and material flow. * Maintain production scheduling in alignment with customer orders, build plans, and inventory levels. * Support capital project execution related to automation, process upgrades, or capacity expansion. * Champion a culture of accountability, safety, teamwork, and professional development. Requirements Qualifications * Bachelor's degree in Industrial Engineering, Operations Management, Manufacturing Technology, or related field preferred; equivalent leadership experience in a manufacturing setting considered. * 5+ years of experience in manufacturing operations, with at least 2 years in a leadership role; experience in foodservice equipment or metal fabrication is highly preferred. * Strong working knowledge of manufacturing processes such as sheet metal fabrication, welding, assembly, and testing. * Demonstrated success in managing cross-functional teams and meeting operational targets. * Proficiency in ERP/MRP systems, Microsoft Office, and data-driven decision-making. * Strong understanding of Lean tools, safety compliance, and product quality standards. * Excellent leadership, communication, and problem-solving skills. Working conditions * Primarily on the production floor, with regular exposure to machinery, noise, and varying temperatures. * Must be available for occasional extended hours or weekends to support production demands and deadlines. Direct reports * 5 direct reports - supporting 15 different production lines
    $44k-71k yearly est. 16d ago
  • Strategic Insights and Operations Supervisor

    Cardinal Health 4.4company rating

    Operation supervisor job in La Vergne, TN

    **_What Warehouse Operations contributes to Cardinal Health_** Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. **_Job Summary_** The Supervisor, leads a team of analysts and trainers to drive consistent, sustained improvements in performance, training, analytics and technical support. This role continuously monitors operational efficiency and performance metrics, identifying root causes of gaps, and reinforcing best practices. The Supervisor proactively supports employee development to strengthen training effectiveness and optimize business outcomes. **Schedule:** Monday through Friday, 8:00am to 5:00pm **_Responsibilities_** + Supervises the daily work assignments and performance of Group Leads and Associates. Tracks efficiency and productivity metrics to determine which tasks are behind- and ahead-of-schedule, and provides hands-on guidance to Associates. + Lead warehouse analytics, operational metrics, and department trainers in a collaborative effort to improve training outcomes and operational performance. + Alin training strategies with performance trends to close gaps, and drive measurable results. + Oversee onboarding, cross-training, and process standardization to support operations. + Partner on workforce planning and labor forecasting to meet business demands. + Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete. Tracks employee attendance and ensures necessary employee headcount to achieve objectives. + Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations. Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders as necessary. + Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations. Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area. + Conducts performance evaluations and provides one-on-one feedback to encourage Associates' development. Identifies Associates capable of working as Group Leads. Creates performance improvement plans for staff and administers discipline when necessary. + Participates in the interviewing and selection of new Associates and provides trainings during employee onboarding. **_Qualifications_** + 4-8 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Coordinates and supervises the daily activities of operations or business staff + Administers and exercises policies and procedures + Ensures employees operate within guidelines + Decisions have a direct impact to work unit operations and customers + Frequently interacts with subordinates, customers, and peer groups at various management levels + Interactions normally involve information exchange and basic problem resolution **Anticipated salary range:** $67,599 - $96,300 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/5/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $67.6k-96.3k yearly 2d ago

Learn more about operation supervisor jobs

How much does an operation supervisor earn in Smyrna, TN?

The average operation supervisor in Smyrna, TN earns between $32,000 and $91,000 annually. This compares to the national average operation supervisor range of $37,000 to $87,000.

Average operation supervisor salary in Smyrna, TN

$54,000

What are the biggest employers of Operation Supervisors in Smyrna, TN?

The biggest employers of Operation Supervisors in Smyrna, TN are:
  1. Cardinal Health
  2. Ingram Book Group Inc
  3. PetSmart
Job type you want
Full Time
Part Time
Internship
Temporary