How To Become An Operation Support Analyst: What It Is and Career Path

What is an operation support analyst and how to become one

Updated January 8, 2025

4 min read

Quoted experts

Joel Stevenson,

George Dierberger

Operation Support Analysts are major members of the operation team that helps the appropriate department in managing data. They are responsible for processing, reporting and play a major role in helping the organization solve problems.

Operation Support Analysts work closely with the Client Support Services Manager and make sure that the integrity of the data system is preserved. Again, they help in identifying flaws in an organization's operations and business models. They also engage in business procedures, research, investigate workflows, and recommend workable changes.

Sometimes, they participate in making sure that companies stick to regulations and standards operations which in essence makes it easier for conducting an internal audit. To increase your chances of getting this job, there are some skills you need to have. Some of them include Operation Support Analyst, Operations Support skills, Problem-Solving Skills, Project Management skills, Operations Support.

The salary of an Operation Support Analyst depends on the candidate's experience, the organization they work in, and the country in which they reside. In the United States, an average Operation Support Analyst earns between $64,067, $63,106, and $53,416 annually.

What general advice would you give to an operation support analyst?

Joel Stevenson

Founding Director USC Columbia Technology Incubator, Associate Director Faber Entrepreneurship Center, Senior Lecturer Entrepreneurship and Strategic Management, University of South Carolina

I would not enter the job market at this time. I would apply to the Masters of Human Resources Program at U of SC. If I could not get into the program, I would take an HR job and apply again to the Master's Program. Reason...with a Master's in HR, the starting salary is right at $85,000 per year. Cost and amount of time it takes to get your Master's, $25,000, and 15 months.

ScoreOperation Support AnalystUS Average

Salary

5.3

Avg. Salary $67,708

Avg. Salary $59,228

Stability level

6.7

Growth rate 10%

Growth rate 0.3%

Diversity

6.4

Race

American Indian and Alaska Native 0.41%

Asian 11.85%

Black or African American 12.13%

Hispanic or Latino 15.67%

Unknown 5.34%

White 54.60%

Gender

female 44.69%

male 55.31%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

6.7

Stress level is high

7.1 - high

Complexity level

6.5

Complexity level is challenging

7 - challenging

Work life balance

7.4

Work life balance is good

6.4 - fair

Key steps to become an operation support analyst

Explore operation support analyst education requirements

Most common operation support analyst degrees

Bachelor's

61.2 %

Associate

21.3 %

Master's

8.3 %

Start to develop specific operation support analyst skills

Skills	Percentages
Operations Support	13.44%
Customer Service	11.71%
PowerPoint	3.73%
Management System	3.36%
Data Analysis	3.30%

Complete relevant operation support analyst training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New operation support analysts learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an operation support analyst based on U.S. Bureau of Labor Statistics data and data from real operation support analyst resumes.

Research operation support analyst duties and responsibilities

Have experience in managing environments where java base interfaces run in SOLARIS/LINUX containers.
Monitor and manage mainframe computers.
Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
Provide technical UNIX and Linux support in a professional manner.

Prepare your operation support analyst resume

When your background is strong enough, you can start writing your operation support analyst resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an operation support analyst resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable operation support analyst resume templates

Build a professional operation support analyst resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your operation support analyst resume.