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Working as an Operation Support Analyst

There is more than meets the eye when it comes to being an operation support analyst. For example, did you know that they make an average of $34.0 an hour? That's $70,729 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does an Operation Support Analyst Do

There are certain skills that many operation support analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and speaking skills.

When it comes to the most important skills required to be an operation support analyst, we found that a lot of resumes listed 15.9% of operation support analysts included procedures, while 12.0% of resumes included customer service, and 10.2% of resumes included operations support. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the operation support analyst job title. But what industry to start with? Most operation support analysts actually find jobs in the technology and finance industries.

How To Become an Operation Support Analyst

If you're interested in becoming an operation support analyst, one of the first things to consider is how much education you need. We've determined that 47.9% of operation support analysts have a bachelor's degree. In terms of higher education levels, we found that 15.9% of operation support analysts have master's degrees. Even though most operation support analysts have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an operation support analyst. When we researched the most common majors for an operation support analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on operation support analyst resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become an operation support analyst. In fact, many operation support analyst jobs require experience in a role such as customer service representative. Meanwhile, many operation support analysts also have previous career experience in roles such as technical support specialist or administrative assistant.

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Average Salary$70,729
Job Growth Rate10%

Operation Support Analyst Career Paths

Top Careers Before Operation Support Analyst

Top Careers After Operation Support Analyst

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Average Salary for an Operation Support Analyst

Operation Support Analysts in America make an average salary of $70,729 per year or $34 per hour. The top 10 percent makes over $100,000 per year, while the bottom 10 percent under $49,000 per year.
Average Salary
$70,729

Best Paying Cities

City
Average Salary
Palo Alto, CA
Salary Range80k - 131k$103k$102,665
Trumbull, CT
Salary Range71k - 114k$91k$90,624
Worcester, MA
Salary Range62k - 98k$79k$78,535
Redmond, WA
Salary Range57k - 94k$74k$73,961
New York, NY
Salary Range57k - 91k$73k$72,817
Jersey City, NJ
Salary Range57k - 90k$72k$72,253
$40k
$131k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Computer Operations Support Analyst-DCC
Computer Operations Support Analyst-DCC
Northrop Grumman
Northrop Grumman
01/30/2021
01/30/2021
$67,52001/30/2021
$67,520
Capital Markets Institutional Operations Support Analyst 2-Process Review and Enhancement (PRE) TE
Capital Markets Institutional Operations Support Analyst 2-Process Review and Enhancement (PRE) TE
Wells Fargo
Wells Fargo
01/29/2021
01/29/2021
$51,10001/29/2021
$51,100
Education Operations Support Analyst (H)
Education Operations Support Analyst (H)
Avispa Technology
Avispa Technology
01/29/2021
01/29/2021
$60,52301/29/2021
$60,523
Operations Support Analyst (IMA Wealth)
Operations Support Analyst (IMA Wealth)
The Ima Financial Group, Inc.
The Ima Financial Group, Inc.
01/28/2021
01/28/2021
$40,50001/28/2021
$40,500
IT Operations and Support Analyst I
IT Operations and Support Analyst I
Idaho Division of Human Resources
Idaho Division of Human Resources
01/16/2021
01/16/2021
$46,15501/16/2021
$46,155
See More Recent Salaries

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Operation Support Analyst Demographics

Gender

male

52.2 %

female

42.6 %

unknown

5.2 %

Ethnicity

White

60.5 %

Hispanic or Latino

14.0 %

Black or African American

11.4 %

Foreign Languages Spoken

Spanish

61.8 %

French

9.1 %

Arabic

5.5 %
See More Demographics

Operation Support Analyst Education

Majors

Business
28.5 %
Finance
7.3 %

Degrees

Bachelors

47.9 %

Associate

16.5 %

Masters

15.9 %

Top Colleges for Operation Support Analysts

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. Maine Maritime Academy

Castine, ME • Public

In-State Tuition
$13,478
Enrollment
979

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

7. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

8. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

9. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For an Operation Support Analyst

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.9% of operation support analysts listed procedures on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Best States For an Operation Support Analyst

Some places are better than others when it comes to starting a career as an operation support analyst. The best states for people in this position are California, Connecticut, Delaware, and Rhode Island. Operation support analysts make the most in California with an average salary of $91,795. Whereas in Connecticut and Delaware, they would average $90,655 and $80,881, respectively. While operation support analysts would only make an average of $78,992 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Delaware

Total Operation Support Analyst Jobs:
150
Highest 10% Earn:
$124,000
Location Quotient:
1.46
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Operation Support Analyst Jobs:
406
Highest 10% Earn:
$139,000
Location Quotient:
1.02
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Rhode Island

Total Operation Support Analyst Jobs:
116
Highest 10% Earn:
$121,000
Location Quotient:
1.04
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Operation Support Analyst Employers

1. HP
4.8
Avg. Salary: 
$81,454
Operation Support Analysts Hired: 
104+
2. JPMorgan Chase
4.9
Avg. Salary: 
$83,951
Operation Support Analysts Hired: 
100+
3. Citi
4.8
Avg. Salary: 
$83,961
Operation Support Analysts Hired: 
92+
4. Hewlett Packard Enterprise
4.8
Avg. Salary: 
$92,052
Operation Support Analysts Hired: 
35+
5. Insurance Office of America
4.6
Avg. Salary: 
$61,470
Operation Support Analysts Hired: 
21+
6. Lockheed Martin
4.9
Avg. Salary: 
$82,009
Operation Support Analysts Hired: 
19+

Operation Support Analyst Videos

Updated October 2, 2020