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Become An Operation Support Analyst

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Working As An Operation Support Analyst

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $76,962

    Average Salary

What Does An Operation Support Analyst Do At The Boeing Company

* Responsible for all aspects of spacecraft operations, mission planning and/or monitoring and trending the on-orbit spacecraft telemetry looking for adverse trends that could affect operations, as well as planning and execution of all required spacecraft maintenance and recovery from spacecraft anomalies.
* This position will coordinate with management and peers to ensure the integrity of high quality operational products, including procedures, tools, detailed event logging, and system configuration.
* This position will be required to analyze technical data, verify and sustain specific systems configuration in accordance with defined constraints and operational requirements.
* Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems.
* We are engineers and technicians.
* Skilled scientists and thinkers.
* Bold innovators and dreamers.
* Join us, and you can build something better for yourself, for our customers and for the world

What Does An Operation Support Analyst Do At Aecom

* Provide senior level subject matter expertise to COMPACFLT for plans, strategy, TCP, theater engagement, and the requirements processes for OCS in support of Navy and Joint logistics capabilities in accordance with the Federal Acquisition Regulation (FAR).
* Assist in establishing and maintaining an OCS common operational picture in order to arrange common contracting support in multinational operations to determining the civil-military impact of OCS in contingency operations, humanitarian assistance and disaster relief operations, and exercise scenarios.
* Assist in the development of an OCS management plan that provides risk assessments and mitigation actions regarding the impact of contractors in support of military operations.
* Identify appropriate venues in which to inject OCS options for plans and operations into exercises, tabletops, or other testing opportunities and evaluate the operational results.
* Provide operations analysis reports of new capabilities that may serve to address logistics and/or operational gaps or shortfalls identified through the test and evaluation process.
* Collect and communicate operational requirements and capability shortfalls associated with US forces and partner nations.
* Provide briefings to COMPACFLT, his staff, USPACOM and Service Component Staffs on programs and operations supporting Strategic Capabilities

What Does An Operation Support Analyst Do At International Millennium Consultants Inc. (IMC)

* Ensure that all Service Management processes are followed and all incidents and requests are addressed within the required time to adhere to published SLAs.
* Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues.
* Perform system maintenance and maintain current documentation.
* Propose process and technical improvements to management.
* Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues.
* Provide mentoring and guidance to other team members.
* This position will spend time in a customer facing role including interacting at key customer meetings and work across the IT organization to ensure IT successfully meets customer expectations.
* Candidates must have previous operations or QA support experience and be comfortable with direct corporate client interface.
* Business Analysis experience is required, including the ability to gather, design, and maintain small to medium sized requirements documents and user manuals.
* Serve as a liaison between the business community and Information Services

What Does An Operation Support Analyst Do At The KeyW Corporation

* Instructor/facilitator for the Army OPSEC Program Manager/Officer Certification Course.
* Conduct Level III instructor certification training at the ACOM, ASCC, DRU, Corps, and installation level.
* Maintain, manage, and update the Army OPSEC Level II and III instructor database.
* Serve as a member of APPA teams to assess compliance and posture of units Regulatory requirements in Force Protection areas of concern to include OPSEC.
* Participates with the team performing Vulnerability Assessment mission to emulate the adversaries’ information operations against the targeted organization by conducting open source research and analysis of information and related data in support of the customer's mission and security posture.
* Support the development, design, and update of all related HQDA OPSEC Program Manager/Officer Course and AKO Web Site.
* Provide OPSEC Assessment Final Report Preparation, Pre-coordination Meeting, OPSEC planning support to ACOMs/ASCCs/DRU and all other related documentation support requirements.
* Individual Development Training includes but not limited to: Information Operations, Operations Security Level III Certification, and traditional Security Courses.
* Qualifications

What Does An Operation Support Analyst Do At Chenega Corporation

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)
* Provide counterintelligence and counterterrorism (CI/CT) analysis and reports that enhance the U
* S. Army's ability to conduct effective CI investigations, operations, and technical activities.
* Address all operations and investigations across the Army regarding a government designated priority threat issue, observing and reporting on trends and connections.
* Branch analysts shall be able to support and engage with members of units across Army CI and IC elements to collaborate on operations and investigations.
* Non
* Essential Duties:
* Other duties as assigned
* Supervisory Responsibilities:
* NONE

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How To Become An Operation Support Analyst

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Operation Support Analyst jobs

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Real Operation Support Analyst Salaries

Job Title Company Location Start Date Salary
IT Operations/Support Analyst Hewlett Packard Enterprise Company Sunnyvale, CA Jan 01, 2016 $149,264 -
$173,861
IT Ops/Support Analyst Hewlett Packard Enterprise Company Sunnyvale, CA Aug 15, 2016 $129,948 -
$183,219
IT Operations/Support Analyst Hewlett Packard Enterprise Company Sunnyvale, CA Jan 01, 2016 $129,742 -
$145,000
IT Operations/Support Analyst Hewlett Packard Enterprise Company Houston, TX Oct 14, 2016 $123,178
IT Operations/Support Analyst Hewlett Packard Enterprise Company Houston, TX Jun 29, 2016 $123,178 -
$126,771
IT Operations/Support Analyst Hewlett-Packard Company Houston, TX Apr 16, 2015 $121,200 -
$123,662
IT Operations/Support Analyst Hewlett-Packard Company Palo Alto, CA Aug 15, 2014 $117,311 -
$168,128
IT Operations/Support Analyst Hewlett-Packard Company Plano, TX Dec 15, 2015 $115,280
IT Ops/Support Analyst Hewlett Packard Enterprise Company Sunnyvale, CA Jun 27, 2016 $112,065 -
$168,514
IT Operations/Support Analyst Hewlett Packard Enterprise Company Sunnyvale, CA Jan 01, 2016 $112,035
IT Operations/Support Analyst Hewlett-Packard Company Southborough, MA Jul 07, 2015 $111,883 -
$125,484
IT Operations/Support Analyst Hewlett-Packard Enterprise Company Houston, TX Jul 18, 2016 $110,926
IT Operations/Support Analyst Hewlett-Packard Company Palo Alto, CA Sep 11, 2011 $110,032 -
$131,260
IT Operations/Support Analyst Hewlett-Packard Company Houston, TX Apr 18, 2013 $108,784 -
$120,060
Senior Operations Support Analyst Enfusion LLC New York, NY Jan 08, 2015 $95,576
Senior Operations Support Analyst Enfusion LLC New York, NY Jun 30, 2015 $95,576
Senior Operations Support Analyst Enfusion LLC New York, NY Aug 21, 2015 $95,576
IT Operations/Support Analyst Hp Enterprise Services, LLC Herndon, VA Aug 20, 2012 $94,183 -
$114,240
AML Systems & Operations Support Business Analyst HSBC Bank USA, N.A. New York, NY Jan 10, 2016 $92,500
IT Operations/Support Analyst Hewlett Packard Enterprise Company Houston, TX Jun 29, 2016 $91,818 -
$124,453
IT Operations/Support Analyst Hewlett Packard Enterprise Company Sunnyvale, CA Jul 27, 2016 $91,666
Derivative Operations Support Analyst RBS Securities Inc. Taylorsville, UT Aug 19, 2013 $90,000
Business Operations Support Analyst American Electric Power Tulsa, OK Mar 10, 2014 $75,000 -
$90,000
Operations Support Analyst Enfusion, LLC Chicago, IL Sep 08, 2014 $75,000
Senior Operation Support Analyst Samsung Telecommunications America, LLC Richardson, TX Sep 02, 2013 $75,000
Senior Operations Support Analyst Samsung Telecommunications America, LLC Richardson, TX Apr 13, 2015 $75,000
IT Operations/Support Analyst Hewlett Packard Enterprise Company Cambridge, MA Sep 14, 2016 $73,715
Operations Support Senior Analyst Citibank, N.A. New Castle, DE Jan 08, 2012 $73,700

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Top Skills for An Operation Support Analyst

ProceduresHardwareIssuesEnsureComplianceOperationsSupportWindowsXPDataEntryCustomerServiceVendorsTechnicalSupportTroubleTicketsSQLServerMainframeWebDesktopSupportActiveDirectoryRemoteBusinessUnitsUnixProblemResolutionJCL

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Top Operation Support Analyst Skills

  1. Procedures
  2. Hardware Issues
  3. Ensure Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Analyze monitoring alerts and react as required by the documented procedures.
  • Served as 3rd Level point of contact for troubleshooting and resolving software and hardware issues.
  • Perform audit of tracking system errors to ensure compliance with government regulations.
  • Joined the company as an Operations Support Analyst in support of a business unit with 2,000 employees.
  • Provide global technical support for Windows XP and 7, MS Office Suite 2003/2007, and industry specific software and hardware.

Top Operation Support Analyst Employers

Operation Support Analyst Videos

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