Operation support analyst full time jobs - 45 jobs

We're looking for a hands-on Revenue Operations Analyst to bring greater consistency, clarity, and reliability to how our sales work gets done. This role focuses on building out and maintaining a clean, dependable CRM and supporting the flow of quoting, ordering, and reporting. It's a great fit for someone who enjoys organized systems, clear processes, and making things work smoothly to enable sales teams. You'll be closely involved in the tools and workflows our sales teams use every day, helping support our team, improve visibility, and keep things running well as the business grows. Who We Are Shaffer is a family-founded, employee-owned business with deep roots in the arcade equipment distribution and amusement operations space. For decades, we've supported customers in the family entertainment, vending, bar & restaurant, and route operations industries. We've grown significantly in recent years and are focused on the future. We are evolving our structure, strengthening our divisions, and investing in the tools and roles that will help us grow. This new role is a key part of that forward momentum. What You'll Do The Revenue Operations Analyst acts as a steady connector across our revenue workflow, keeping systems organized and processes running the way they should. It's well suited for someone who likes turning defined ideas into something that works reliably every day. Key areas of responsibility include: CRM Development & Maintenance Maintain accurate, well-structured CRM data Enable CRM tools for the sales team Keep records organized and aligned as opportunities move through the pipeline Align data from CRM and ERP systems Quoting & Ordering Support quote standards and perform quality review for accuracy Manage order changes so updates are tracked and nothing gets missed Identify, surface & solve bottlenecks and inconsistencies in CRM and sales data Reporting & Enablement Produce CRM and sales activity reporting Ensure reports are timely, clear, and dependable Support revenue generating activities & processes The Revenue Operations Analyst is a hands-on role focused on execution and upkeep. You will spend most of your time coordinating with sales and operations teams, living in the systems, and keeping the engine running smoothly. This position works in the office. Standard work hours are M-F 8am-5pm, with minimal travel, as needed. Location: Columbus, Ohio (In-office, Full Time) Required Skills & Experience Experience in sales operations or similar role At least 2 years working in a CRM HubSpot experience preferred, not required Highly organized, detail-oriented and execution driven Skilled with Microsoft Office tools with high technical aptitude What We Offer Become an employee-owner and earn shares every year Competitive compensation 401(k) with company match Medical, dental, vision, life, and disability insurance Paid vacation and paid holidays Supportive and collaborative work environment

IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus. Job Description Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus. -Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem; -Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair; -Installs and configures new computers and software, including peripheral hardware; -Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals; -Diagnoses, troubleshoots, and repairs software and hardware problems; -Closes trouble tickets upon completion of services or resolution of problem; -Performs backup activities and restoration of files on internal servers; -Participates in testing and implementation of new systems and procedures; -Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems; -Requisitions supplies and materials as required; -May provide support for the technology service desk on an as needed basis. Qualifications Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications. Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree. Possession of a valid motor vehicle operator's license. Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences. Interview Process: Face to face. Additional Information Additional Information : - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

College Intern - Information Technology - IT Help Desk (260000A4) Organization: InsuranceAgency Contact Name and Information: Kimberly Lowry ************Unposting Date: OngoingWork Location: Ohio Department of Insurance 50 West Town Street Suite 300 Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: 20.00Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Monday - FridayClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: InternshipTechnical Skills: Customer Service, Information TechnologyProfessional Skills: Collaboration, Customer Focus, Teamwork Agency OverviewAbout Us:The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.Please visit our website Department of Insurance and also find us on LinkedIn.Office of Information Technology Mission Statement: The mission of Office of Information Technology and Security is to support the Ohio Department of Insurance, through technology and innovation, to adhere to regulatory compliance and to serve consumers and constituents alike, with the objective to improve awareness, protection and advocacy.Job DescriptionThe Ohio Department Insurance, Office of Information Technology and Security (OITS), is looking for dedicated college student to assist our Information and Technology Division's Help Desk on a temporary full-time basis (8:00-5:00 Monday-Friday about 30 - 40 hours a week ). If this sounds interesting to you, continue reading below to learn more about career opportunities with our Department! Your Key Responsibilities include but are not limited to the following: Assists with installation, maintenance, configuration, upgrades and/or administration of hardware and/or software independently in workstation support, business continuity, information security, telecommunications and network connectivity. Creates, organizes, files and maintains documentation. Interfaces with other platforms from a hardware and/or software perspective. Attends meetings as necessary and other duties as assigned. Report in location: 50 West Town St. Suite 300, Columbus, Ohio 43215 Work Days and Hours would vary between Monday - Friday 8:00 am - 5:00 pm based on student schedule Our interns are eligible to participate in the internship program long as they are enrolled in an accredited college or university and are in good academic standing for the duration of the internship.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsMust be currently enrolled in and attending a college degree program directly related to Information Systems or Computer Science. Job Skills: Information Technology Technical Skills: Information Technology, Customer Service Professional Skills: Collaboration, Customer Focus, TeamworkSupplemental InformationApplication Procedures: When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered. Status of Posted Positions: You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details. Questions about the position not pertaining to your application status can be directed to: Kim Lowry @ ************. Applicants must be currently authorized to work in the United States on a full-time basis. Reasonable Accommodation: ODI does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA employment regulations. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the agency Human Resource Offices' ADA Coordinator, Andrew Skal, by emailing ****************************** or calling ************. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to participate in a structured interview. Background Check Information: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue Operations Analyst to help guide the commercial organization by optimizing a well-structured sales process and implementing solutions based on rigorous analysis. The Revenue Operations Analyst will be responsible for supporting our revenue teams by analyzing all aspects of our lead generation, prospecting, deal flow, and revenue pipeline. The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team. This is a full-time position and reports directly to the Senior Director, Revenue Operations and Analytics. **_Preferred Location_** This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone. **_Travel Requirements_** Expected travel is less than 5% of the time, but may occasionally be required for team meetings. Essential Functions + Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy + Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time + Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators + Gather and organize our data and generate deeper customer insight to enhance sales productivity + Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams + Troubleshoot reporting discrepancies as needed + Conduct complex, important work under minor supervision with wide latitude for independent judgment **Education Requirement** Bachelor's degree in quantitative field (mathematics, economics, etc.) and/or equivalent work experience. **Required Experience, Knowledge and Skills** + 3+ years in SaaS Sales/Revenue Operations with a leading technology company + Proficiency with Salesforce object and reporting schemas + Intermediate proficiency in Excel functions and modeling + Experience with Business Intelligence tools + Exceptional analytical skills, with the ability to present data cross-functionally and to executives + Meticulous organizational and documentation skills **Preferred Experience, Knowledge and Skills** + Proficiency with Salesforce CPQ object and reporting schemas + Experience developing Tableau and Quick Sight dashboards and visualizations **About Dodge Construction Network** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **Salary Disclosure** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.** **Reasonable Accommodation** **Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email** ******************************* **.** **Equal Employment Opportunity Statement** **Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-2026-14_

The Overnight Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive and safe member experience. Position hours are 10pm through 6am, Monday through Friday weekly. This position is Full Time. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed Maintain the neatness and cleanliness of the club Monitor for safety of persons and cleanliness in the club Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. Follow Lost and Found Policy and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements Cleaning background preferred Customer Service background preferred A passion for fitness and health Upbeat and positive attitude! Punctuality and reliability is a must Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers Strong listener with the ability to empathize and problem solve Demonstrate diplomacy in all interactions while using appropriate behavior and language High School diploma/GED equivalent preferred Must be 18 years of age or older Physical Demands Continual standing and walking during shift Acknowledgement of members when maintaining the facility Must be able to occasionally lift up to 50 lbs Will dilute and clean with chemicals throughout shift Clean and sanitize equipment, restrooms and surfaces throughout the club Monitor club and assist members throughout entirety of shift

Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are seeking a Business Analyst, Commercial to support data-driven decision-making within our Large Pharma Commercial Team. This position plays a key role in supporting analysis of patient data; identification of trends; generation of actionable insights; partnership with leadership to improve insights, efficiency, patient experience, compliance, strategic outcomes, and client story-telling; ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities Data & Reporting Collect, clean, and analyze data from pharmacy platforms. Develop dashboards, recurring KPI reports, and ad hoc requests Build automated reporting to reduce manual effort. Trend Analysis & Insights Identify sales and patient trends, bottlenecks, and performance opportunities. Conduct root-cause analysis for performance dips and patient experience issues. Monitor behavior patterns and therapy trends on a patient, product, and manufacturer level. Strategic Planning Partner with leadership to create data-driven strategies. Support new program launches with capacity and workflow assessments. Recommend optimizations for training, staffing, and automation. Cross-Functional Collaboration Work with IT, Operations, Compliance, QA, and Pharma Client teams. Translate business needs into technical requirements. Present insights to internal and external stakeholders. Quality, Compliance & Documentation Ensure compliance with regulatory requirements including HIPAA. Maintain documentation for data sources, metric definitions, and workflows. Qualifications Education: Bachelor's degree in Business, Analytics, Healthcare, or related field. 3+ years analytics experience in call center, healthcare, or pharma. Proficiency with Excel, Power BI, Tableau, or similar. Strong SQL skills and comfort with large datasets. Experience with CRM or pharmacy operating systems. Preferred Skills: Experience in specialty pharmacy or pharma services. Knowledge of HIPAA and patient privacy. Familiarity with pharmacy forecasting and pipeline development. Experience supporting pharma clients or brand teams Analytical mindset with strong attention to detail Process-oriented problem solver Strategic thinker with strong communication abilities Team-oriented with cross-functional collaboration skills Work Environment Location: Remote Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, departments, or leadership] to ensure alignment. Key Essential Functions Must be able to work onsite as needed Must be able to work at a computer for at least 8 hours Must be able to perceive and interpret data from Gifthealth's business systems in a timely manner Must be able to operate computer to prepare reports and analytics compendia in a timely manner Must be able to communicate data/analytical findings to non-statistical coworkers and management in a timely manner Must be able to consider/generate a large amount of data, sequence thoughts and apply logical conclusions to offer practical solutions to the issues presented by the data Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Business Analyst, Pharmacy & Patient Experience is a strategic partner across Account Management and Operations, responsible for understanding how patients move through our workflows-from prescription intake to fulfillment to ongoing support-and identifying meaningful opportunities to improve outcomes. You will drive the analytics behind Patient Experience performance, operational efficiency, pharmacy throughput, and quality of service. This role is ideal for someone who loves uncovering insights, telling compelling data stories, and building models that help shape how thousands of patients receive care. Key Responsibilities Patient Experience & Pharmacy Insight Generation Analyze the full patient journey across pharmacy operations: prescription intake, processing workflows, communication touchpoints, and fulfillment outcomes. Identify friction points, trends, and opportunities that impact patient satisfaction, speed to therapy, and medication adherence. Build dashboards and reporting in Looker that illuminate patient-level and operational KPIs (e.g., turnaround time, resolution cycles, experience quality metrics, task volume, and throughput). Use SQL and Python to develop repeatable analytics, operational models, and automated insights. Storytelling & Decision Support Translate complex data into clear, actionable narratives for leaders across Account Management, Pharmacy, Clinical, and Product. Build business cases and insight decks that highlight root causes, strategic opportunities, and measurable impact on patient outcomes. Work cross-functionally to define metrics and develop strategies that elevate the patient experience. Predictive Modeling & Operational Forecasting Forecast patient demand, workflow volume, staffing needs, and operational load using statistical modeling. Support scenario planning around new pharmacy workflow changes, patient communication strategies, and experience-improvement initiatives. Measure impact of operational experiments or product features, enabling data-driven decisions around scale and investment. Process & Systems Optimization Partner with operations, engineering, and product teams to identify data gaps, improve metric reliability, and refine upstream workflows. Improve data quality across Looker, SQL models, and experience-related datasets. Champion experimentation, continuous improvement, and high-quality analytics practices. Qualifications 3-6+ years of experience as a Business Analyst, Data Analyst, or Operations Analyst, ideally in healthcare, pharmacy, or patient-facing environments. Strong expertise in SQL, Python, and Looker (or similar BI tools). Demonstrated ability to identify trends, evaluate root causes, and derive insights that influence business outcomes. Outstanding communication and storytelling skills-able to convey complex patterns in a way that resonates with both operational and executive audiences. Experience analyzing patient journeys, experience metrics, operational workflows, or other service-quality domains. Comfort operating in fast-paced, high-growth environments where ambiguity is expected and ownership is essential. Preferred Skills: Experience with pharmacy operations, PBM, healthcare delivery, or patient support processes. Exposure to predictive modeling techniques, queueing theory, or operational research. Track record of influencing process improvement or experience-improvement initiatives. Work Environment Location: Remote Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, department, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to use standard office equipment, including a computer, keyboard, mouse, and telephone. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing documentation. Must be able to communicate effectively with internal and external stakeholders in person, via video conference, and in writing. Must be able to work during standard business hours. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Department of Defense Defense Finance and Accounting Service IT DIR OFFICE, ACCOUNTING SERVICES, ARMY SYSTEMS, DEBT & FMS SYSTEMS SUSTAINMENT BR, ZTCAC This job announcement has closed Print * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Open to United States CitizensPosition Location(s): IT DIR OFFICE, ACCOUNTING SERVICES, ARMY SYSTEMS, DEBT & FMS SYSTEMS SUSTAINMENT BR, ZTCAC Pay for first time hires to the Federal Govt will typically be set at step 1 salary for their respective grade level. Summary Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Open to United States CitizensPosition Location(s): IT DIR OFFICE, ACCOUNTING SERVICES, ARMY SYSTEMS, DEBT & FMS SYSTEMS SUSTAINMENT BR, ZTCAC Pay for first time hires to the Federal Govt will typically be set at step 1 salary for their respective grade level. Overview Help Accepting applications Open & closing dates 01/05/2026 to 01/19/2026 Salary $106,365 to - $143,051 per year View salaries at: ******************************************************************* Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Indianapolis, IN Cleveland, OH Columbus, OH Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Critical-Sensitive (CS)/High Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number DFAS-DHA-ML-12856107-26 Control number 852959600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All US Citizens. Duties Help * Explains to team members the action items, projects and/or program issues under review, problems to be solved, deadlines and time frames for completion. * Distributes team assignments among team members in accordance with workflow, skill level and specialization. * Observes training needs and relays needs and requests to the supervisor. * Monitors and reports on the status and progress of work, checks work in progress and upon completion for quality, adherence to instructions and to ensure objectives are met. * Recommends methods and procedures and coordinates corrective action to optimize utilization of present equipment. * Uses benchmarks, performance measurement, and evaluation data, in conjunction with vulnerability assessment techniques. Requirements Help Conditions of employment * U.S. Citizenship or National * Suitable for Federal Employment * Registered for Selective Service (if applicable) * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * Vacancy Information: Position is located in: {{Insert Org/Location}} * New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov. * Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months. Qualifications Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 in the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as using IDMS mainframe experience; providing development, implementation, operation, and system modification expertise of an organization's major automation information systems and software; providing advice and counsel to functional analysts on the capabilities of a specific system and/or application. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. ???????We may use this announcement to fill additional vacancies within 90 days of the closing date. Education Education is not substitutable for specialized experience at this grade level. Additional information * Moving expenses will be paid. * Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. * As a condition of employment, you may be required to serve a one year during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest. * This position is EXEMPT from the Fair Labor Standards Act. * Travel requirement is occasional. * This position is covered by a bargaining unit. * This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. Positions may be filled as permanent or term with a full-time or part-time work schedule. Pay will vary by geographic location. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period. * Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA). * PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. * Males born after 12-31-59 must be registered or be exempt from Selective Service (see ******************** * Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here). * The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. * Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. * Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated on how well your qualifications, as demonstrated in your application materials (e.g., resume, supporting documents) and your responses on the application, meet the requirements listed in this vacancy announcement. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. * Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help You must provide a complete Application Package which includes: * Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at ******************************************************************* * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Other Supporting Documents The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. * Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education. * Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. * Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference. * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/19/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. Click 'Apply Online' to create an account or log in to your existing USAJOBS account. 1. Follow the prompts to complete the application and upload required documents. 2. Please ensure you click the Submit My Answers button to submit your application. 3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US Next steps The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help You must provide a complete Application Package which includes: * Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at ******************************************************************* * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Other Supporting Documents The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. * Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education. * Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. * Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference. * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/19/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Our client is seeking a Business Analyst to join their team. As a Business Analyst, you will be part of the Business Operations department supporting various teams. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proactive mindset, which will align successfully in the organization. **Job Title:** Business Analyst **Location:** Columbus, OH **What's the Job?** + Assist in analyzing and interpreting business processes from multiple sources to support development of new systems capabilities and solutions. + Collaborate with cross-functional teams to gather requirements and understand and document business needs. + Help develop, maintain, and present requirements to various stakeholders. + Support project management tasks, including documentation and progress tracking. + Assist in the implementation of new business processes, data flows/mapping, and strategies created by the new solutions and systems capabilities. **What's Needed?** + Bachelor's degree in Business Administration, Economics, Finance, Data Science, or a related field. + Strong analytical and problem-solving skills with a keen attention to detail. + Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) and Jira project management and issue tracking software. + Excellent written and verbal communication skills. + Ability to work independently and collaboratively within a team environment. **What's in it for me?** + Opportunity to gain hands-on experience supporting business operations and process improvements. + Potential pathway to full-time employment based on performance. + Exposure to cross-functional teams and diverse projects. + Development of valuable skills in business analysis and project management tools. + Work in a dynamic environment that encourages learning and growth. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._ ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

**General Information** Press space or enter keys to toggle section visibility Country United States Department TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT Date Monday, November 17, 2025 Working time Full-time Ref# 20036708 Job Level Individual Contributor Job Type Experienced Job Field TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 30,720 Annual Base Salary Maximum 61,440 The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** . **Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range. **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* . **We're looking for a dedicated** **Enterprise Helpdesk Analyst** **who is passionate about delivering a great client experience while solving complex technical challenges. This role plays a critical part in ensuring our clients receive responsive, professional, and solutions-focused service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues, maintaining clear and consistent communication, and contributing to process and service improvements. This role bridges front-line support and escalation, ensuring a professional, high-quality client experience in every interaction.** **This position supports our 2nd shift operations.** **Key Responsibilities:** + Resolve escalated technical issues related to hardware, software, and connectivity. + Perform account and access management tasks, including onboarding, offboarding, and permissions adjustments. + Act as a point of escalation for Technicians, providing guidance on complex cases and best practices. + Collaborate with peers to analyze recurring issues and recommend process improvements. + Maintain high-quality documentation of solutions, updates, and procedures. + Communicate effectively with clients and internal teams to ensure timely resolution and a positive service experience. + Provide expertise to enhance workflows, knowledge sharing, and overall client satisfaction. **Knowledge & Skills Requirements:** + Skilled at troubleshooting Windows OS, Microsoft 365, and remote access issues. + Proficient in performing account and access management tasks with minimal supervision. + Strong problem-solving abilities with the capacity to resolve most technical issues independently. + Exceptional communication skills-both verbal and written-with a focus on clarity, empathy, and professionalism. + Demonstrated ability to manage escalations and navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained through training and certifications. + Intermediate certifications such as **CompTIA Network+** or **Microsoft 365 Certified: Endpoint Administrator** . + Actively pursuing additional certifications or cross-training to expand technical expertise. \#LI-DH1 \#LI-REMOTE Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Who is Navita Health? Navita Health is a next-generation behavioral health company committed to transforming the way people experience recovery from substance use disorder (SUD) and mental health challenges. Our name, meaning “new life,” is exactly what we aim to create for every person we serve. Through compassionate care, real-time access, and innovative technology, we deliver a personalized, holistic, and coordinated support system. Whether it's through assessments, peer-led services, outpatient care, or digital tools, Navita Health offers an integrated platform that simplifies the path to healing and empowers individuals to rebuild their lives with confidence. We don't just treat symptoms-we restore hope, build sustainable resilience, and help people embrace a healthier future. Role Overview: Are you a Peer Supporter eager to leverage your personal recovery journey to positively impact the lives of individuals with limited access to Substance Use Disorder (SUD) services? Envision a role where your experience with SUD serves as a guiding light for others. As a Peer Supporter with Navita Health, you have the unique opportunity to meet clients in their communities, homes, and everyday lives. This role is about more than just support; it's about providing customized mentorship, aiding individuals in navigating complex services and resources, and advocating for their needs. Every interaction you have can leave a lasting impact, and sometimes, it might even be life-saving. We value your past, including criminal backgrounds, as it enhances your capacity to empathize and support others effectively. Join our team to transform your journey into a powerful instrument of change. Together, we can extend hope and tangible aid to those on the path to recovery, all while you continue to strengthen your own journey. This isn't merely a job; it's an opportunity to alter lives profoundly. As a 1099 Contractor Peer Support Specialist at Navita Health, you're afforded the flexibility to set your own schedule and manage a caseload either part-time or full-time hours. You are able to work with clients directly in your community or through a placement with a Navita Health partnering program in Ohio. Qualifications & Requirements: Must have a current, unencumbered Peer Supporter Certification from the Ohio Department of Mental Health & Addiction Services (OHMHAS) If you don't hold a OHMHAS Certification yet, please go here for more information regarding Peer Supporter Certification: OHMHAS - Peer Certification Self-declaration of 1+ years of personal lived experience in recovery from Substance Use Disorder (SUD) Must have a current valid driver's license Must have consistent access to a reliable vehicle with active insurance in your name. Must have GED or High School Diploma Must pass Applicant Background Check, if applicable by state Strong computer/technology skills to learn and use digital platform for client appointments and notes Access to a reliable computer, laptop, or tablet and a mobile device Openness and appreciation for diverse backgrounds Adherence to boundaries and ethics Excellent communication skills, both written and verbal Responsibilities and Duties: Peer Support: Build and nurture connections with individuals in recovery from substance use disorders. Provide empathy, understanding, and support in a non-judgmental manner, drawing from personal experiences and recognizing recovery can look different for each individual. Conduct Individual Support Sessions: Offer personalized, client-led peer support, including the promotion of wellness plans, goals, and the maintenance of their newly developed skills. Assist clients in developing coping strategies and resilience within their recovery journey. Advocacy: Guide clients in accessing suitable services and resources. Collaborate with community organizations to bolster support systems. Crisis Intervention: Identify when and how to engage professional services or emergency responders. Recognize client triggers and aid in the development of healthy coping mechanisms. Documentation and Supervision: Keep accurate and confidential digital records of client interactions and progress. Participate in regular supervision sessions to reflect on personal and professional growth, facilitated weekly by the company. Compensation: As a Certified Peer Support Specialist, 1099 Independent Contractor with Navita Health you will be paid weekly in accordance with weekly client care appointments. Payscale: $20-$23/hr depending on experience with us and/or certifications.

JobID: 210697520 JobSchedule: Full time JobShift: Variable : Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. Job responsibilities * Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm * Execute policies and procedures that ensure operational stability and availability * Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools * Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration * Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure * Host and participate in bridge calls and communicate effectively to large group of individuals at all levels. * Administer, troubleshooting Mainframe related components. * Work in large, collaborative teams to achieve organizational goals. Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience * 10+ experience in operating and managing the operations of IBM z-Series environments * Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management * Understanding of infrastructure architecture including servers, storage, network, database, and application components. * Extensive knowledge "Replication" technologies' such as IBM CSM and GDPS * Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. * Demonstrated understanding of security standards including a working knowledge of SSH protocol. * Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere * Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. * Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. * Demonstrated expertise in Incident/Problem/Change management process and procedures. * Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. Preferred qualifications, capabilities, and skills * Working knowledge in one or more general purpose programming languages and/or automation scripting * Practical experience with python development * Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. * Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) * Conversant with Netcool support in a large-scale environment. * Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs.

College Intern - Information Technology - IT Help Desk (260000A4) Organization: InsuranceAgency Contact Name and Information: Kimberly Lowry ************Unposting Date: OngoingWork Location: Ohio Department of Insurance 50 West Town Street Suite 300 Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: 20.00Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Monday - FridayClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: InternshipTechnical Skills: Customer Service, Information TechnologyProfessional Skills: Collaboration, Customer Focus, Teamwork Agency OverviewAbout Us:The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.Please visit our website Department of Insurance and also find us on LinkedIn.Office of Information Technology Mission Statement: The mission of Office of Information Technology and Security is to support the Ohio Department of Insurance, through technology and innovation, to adhere to regulatory compliance and to serve consumers and constituents alike, with the objective to improve awareness, protection and advocacy.Job DescriptionThe Ohio Department Insurance, Office of Information Technology and Security (OITS), is looking for dedicated college student to assist our Information and Technology Division's Help Desk on a temporary full-time basis (8:00-5:00 Monday-Friday about 30 - 40 hours a week ). If this sounds interesting to you, continue reading below to learn more about career opportunities with our Department! Your Key Responsibilities include but are not limited to the following: Assists with installation, maintenance, configuration, upgrades and/or administration of hardware and/or software independently in workstation support, business continuity, information security, telecommunications and network connectivity. Creates, organizes, files and maintains documentation. Interfaces with other platforms from a hardware and/or software perspective. Attends meetings as necessary and other duties as assigned. Report in location: 50 West Town St. Suite 300, Columbus, Ohio 43215 Work Days and Hours would vary between Monday - Friday 8:00 am - 5:00 pm based on student schedule Our interns are eligible to participate in the internship program long as they are enrolled in an accredited college or university and are in good academic standing for the duration of the internship.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsMust be currently enrolled in and attending a college degree program directly related to Information Systems or Computer Science. Job Skills: Information Technology Technical Skills: Information Technology, Customer Service Professional Skills: Collaboration, Customer Focus, TeamworkSupplemental InformationApplication Procedures: When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered. Status of Posted Positions: You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details. Questions about the position not pertaining to your application status can be directed to: Kim Lowry @ ************. Applicants must be currently authorized to work in the United States on a full-time basis. Reasonable Accommodation: ODI does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA employment regulations. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the agency Human Resource Offices' ADA Coordinator, Andrew Skal, by emailing ****************************** or calling ************. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to participate in a structured interview. Background Check Information: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

**JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Job Description Job Title: HR IT Analyst - Workday Period: 10-months (contract to hire) Hours/Week: 40 hours Rate: $30 - $35/hour Contract Type: W-2 only Scope of Services: The HR IT Analyst will play a crucial role in supporting the day-to-day operations of the HR technology team, focusing on maintaining and optimizing HR systems, primarily Workday. The analyst will be responsible for managing and troubleshooting issues related to absence management, compensation, payroll, and performance management systems. This role requires a strong understanding of HR processes, data management, and system configuration, with a particular emphasis on leveraging technology to enhance HR service delivery. Additionally, the analyst will work to configure and optimize Workday, leveraging features such as Workday Extend to build applications and integrate new functionalities like tuition reimbursement and DocuSign into the system. Role, Responsibilities, and Deliverables: System Administration: Manage and maintain HR systems, primarily Workday, ensuring efficient functionality of modules such as absence management, compensation, payroll, and performance management. Configure core HCM modules and specialize in at least one other area of Workday (e.g., Absence, Compensation, Payroll). Absence Management & Payroll Support: Provide support and configuration expertise in absence management and payroll, ensuring accurate tracking, compliance with company policies, and smooth integration with other systems. Compensation Support: Configure the compensation module to ensure that compensation processes are streamlined and aligned with company policies and compensation strategies. System Integration: Ensure seamless integration across HR systems by working closely with IT and business teams to troubleshoot and resolve issues. Incorporate new configurations into Workday, such as DocuSign integration and the use of Workday Extend for creating apps. Test Scenarios & Configuration: Assist in developing test scenarios, mapping them to business requirements, and ensuring the configurations align with business needs. Create and track Jira reports related to project status and test results. Research & New Functionality: Leverage Workday Community to stay updated with new features and functionalities. Research and evaluate the integration of new configurations and updates, such as incorporating tuition reimbursement into Workday via Workday Extend. Stakeholder Collaboration & Documentation: Work closely with stakeholders to gather business requirements and translate them into functional specifications and system configurations. Document configurations, processes, and changes thoroughly to ensure all systems are configured accurately and efficiently. Experience: HR Technology Expertise: 1-3 years of experience in HR technology or HRIS roles, with hands-on experience in Workday configuration (especially core HCM modules). System Configuration & Administration: Proven experience configuring Workday, including modules like absence management, compensation, and payroll. Specialty in at least one other area beyond Talent Acquisition is required. Functional Knowledge: In-depth knowledge of key functional areas such as Absence, Compensation, and Payroll in Workday. Problem-Solving & Testing: Ability to configure and troubleshoot Workday modules effectively, with experience creating test scenarios and ensuring configurations meet business needs. Stakeholder Collaboration: Proven experience collaborating with stakeholders to understand requirements, translate them into configurations, and ensure alignment between the business and IT teams. Skills and Competencies: Technical Proficiency: Strong proficiency in Workday HCM configuration and administration. Familiarity with the latest Workday functionalities and features, such as Workday Extend and integration tools. Analytical Skills: Strong problem-solving skills, with the ability to interpret complex HR requirements and translate them into functional configurations. Research & Adaptability: Ability to stay informed on new features and functionality through Workday Community and evaluate their applicability to the organization's needs. Communication Skills: Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with teams across various departments. Attention to Detail: Strong attention to detail, ensuring high levels of accuracy in configurations, testing, and reporting. Collaboration: Ability to work effectively in a collaborative environment, both with IT teams and business stakeholders, ensuring all requirements are understood and addressed. Education & Certifications: Education: Bachelor's degree in Business, Human Resources, Information Technology, or related field. Certifications: Workday Certification (preferred); Workday Extend knowledge is a plus. Additional Skills: Familiarity with integration technologies, testing tools (e.g., Jira), and HRIS-related certifications are beneficial.

The Administrative Operations Analyst is responsible for overseeing daily operations of administrative applications and processes, ensuring efficiency, compliance, and continuous improvement. This role involves support of daily administrative operations across the firm as a member of the Firmwide Administration Department, managing firmwide administration contracts, monitoring and reporting performance metrics, and providing actionable insights to senior management. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.  Operational Management Manage daily operations of administrative applications provided by third party vendors. Troubleshoot identified issues with third party vendors and users to ensure prompt resolution. Partner with cross-functional teams to support business operations across the firm. Provide prompt and effective communication with external vendors and internal stakeholders.Help incorporate tools and systems from completed administration projects into ongoing operations. Ensure smooth execution of workflows and adherence to established procedures.  Reporting & Analysis Create and deliver regular reports for senior management. Collect, organize, and analyze operational data to identify inefficiencies and trends. Recommend process improvements based on data-driven insights.  Contract Oversight Monitor contract compliance and ensure adherence to terms. Manage contract lifecycle, including renewals and documentation.  Documentation & Compliance Create and maintain procedure documents to support operational consistency. Develop and maintain Standard Operating Procedures (SOPs) for all administration workflows Ensure compliance with internal policies.  Performance Monitoring Track and monitor operational KPIs and process performance.Recommend corrective actions to improve efficiency and effectiveness. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: Bachelor's degree with 5+ years of related experience; or equivalent combination of education and experience. Prior experience working in a fast-paced environment is desirable. Professional services or law firm experience is preferred. TECHNICAL SKILLS: Strong analytical skills with proficiency in data analysis and reporting tools. Demonstrated proficiency in Microsoft Office Suite including Teams, Share Point, Excel, PowerPoint, Outlook and Word. Demonstrated ability to use legal and financial research systems is desirable. Proven aptitude to learn new software applications. LANGUAGE SKILLS: Ability to speak effectively with all levels of clients and professional and support staff. Interpersonal communication skills necessary to maintain effective relationships with partners, attorneys, clients and staff and to exhibit a high degree of responsiveness, diplomacy and professionalism in these interactions. Ability to effectively and promptly respond to common inquiries or complaints from all levels of professional and support staff, clients, regulatory agencies, or members of the business community. Ability to read and interpret documents such as operating instructions, procedure manuals, general business periodicals, professional journals, technical procedures, governmental regulations, financial reports, and legal documents. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, proportions, percentages, area and circumference. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables. Exhibit independent thinking and decision making. Ability to think strategically, develop tactics and execute pragmatically. PHYSICAL DEMANDS: The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, documents, books, pen/pencil, paper, controls and manipulate a keyboard, and input data into a PC; and talk or hear. The employee is frequently required to walk. The employee is occasionally required to use hands to prepare correspondence and reports on a personal computer. The employee is occasionally required to stand and reach with hands and arms. And stoop, kneel, bend, crouch or crawl. Ability to operate a variety of standard office equipment including a computer, copy and facsimile machines. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. OTHER SKILLS and ABILITIES: Demonstrated ability to multi-task and be detail-oriented with strong organizational skills. Strong analytical and communication skills both oral and written. Excellent organizational and planning skills with ability to prioritize multiple tasks and projects to meet deadlines. Outstanding creativity; flexibility and persistence; motivation and energy with the ability to work with little supervision and collaborate with other members of the team. Ability to work overtime when needed. Work occasionally requires more than 40 hours per week to perform the essential duties of the position. A tolerance for uncertainty and an ability to prioritize and complete simultaneous projects with minimal supervision. Strong project management skills. Project and team management experience with attention to detail and a willingness to “roll up sleeves” and operate at whatever level is needed to accomplish tasks. Thorough understanding of technologies that can be applied to firm operations and enhance working efficiency. Ability to work in a fast-paced environment with strict deadlines. Ability to exercise discretion with confidential and sensitive information. Must be able to perform essential duties of the position with time constraints and interruptions. A strong client service approach and team orientation. Demonstrate good judgment, tact, and flexibility under pressure in a mixed-matrix environment with many stakeholders and potentially competing priorities. The expected annual salary range for this position is $70,000- $80,000. The salary offered in any location will be determined by a wide range of factors, including, but not limited to, experience level, education/training, geographic region, and relevant skills. BakerHostetler offers a comprehensive and competitive benefits program, including group health, dental and vision insurance, paid holidays (11 days), 401(k) plan, parental leave, family care program, wellness program, life and accident insurance, and short and long-term disability. Baker & Hostetler LLP is an Equal Opportunity Employer.

Company: Norstella Employment Type: Full Time **Description** Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **About the Role:** The Sr. Analyst II is a strategic individual contributor role responsible for leading innovation in domain-specific intelligence regarding clinical and commercial content development, driving process automation, and implementing cross-functional quality and publishing enhancements. The role combines deep industry knowledge, process design, and thought leadership to ensure Norstella's research products remain best-in-class. **Responsibilities:** + Lead advanced therapeutic research and industry trend analysis, including competitive positioning, regulatory changes, domain-specific insights, and opportunities + Drive innovation in data analysis, new product development, and data modeling by leading change initiatives and feature development + Establish and coach teams on quality frameworks, lead QA calibrations and audits, and promote process automation and operational efficiency + Collaborate cross-functionally to manage complex research projects, system improvements, and stakeholder deliverables that enhance Norstella's domain-specific intelligence offerings + Conduct and communicate high-level research insights and data-driven recommendations to internal and external stakeholders, ensuring clarity, relevance, and accuracy + Proactively identify process gaps, lead optimization initiatives, and ensure all work adheres to ethical data handling and best practices in compliance + Assist with development of unique and novel technical views and solutions for both tech- and AI-enabled development. **Qualifications:** + Graduate/Post-Graduate/Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or equivalent field/experience + Minimum 8 years of experience in business research, secondary data analysis, or the life sciences/healthcare domain + Proven leadership in driving automation, database evolution, and cross-functional initiatives + Demonstrated success in training AI models, with experience in AI-enabled applications required + Demonstrated ability to manage complex, high-impact projects with minimal oversight + Experience working with structured publishing platforms and data tools; comfort with automation concepts + Experience in using research tools and databases (e.g., ClinicalTrials.gov, EMA, FDA, SEC filings) + High proficiency in MS Office Suite (Excel, Word, PowerPoint); analytical and reporting skills + Proficiency in handling large datasets in Snowflake and other advanced systems preferred. **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** Medical and Prescription Drug Benefits Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) Dental & Vision Benefits Basic Life and AD&D Benefits 401k Retirement Plan with Company Match Company Paid Short & Long-Term Disability Paid Parental Leave Paid Time Off & Company Holidays _The expected base salary for this position ranges from $80,000 to $86,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Job Description First Merchants Bank is seeking a Systems & Conversion Analyst to join our team! This full-time position will ensure assigned core banking application systems bring the expected business value, operate reliably, and support organizational growth. They will provide subject matter business analysis and technical support services that ensure products, processes, data conversion, reports and other operational needs are met. As part of this role you will: Provide support of assigned core banking application system by troubleshooting technical assistance requests received through internal ticketing system in accordance with SLA standards. Perform core banking system parameter changes while following Change Management and/or SOX standards. Design and test new and existing product parameters, system functionality and/or configuration, and notices/letters and statements. Assist in monitoring application updates and new releases from vendors, ensuring custom programming remains intact. Review and understand vendor client bulletins and release updates. Complete system and regression testing and support user testing, to deliver high quality release package implementation. Coordinate, conduct, and/or participate in regular meetings to communicate and provide proper interpretation of system changes and/or configurations, including changes in policy and procedure, ensuring changes comply with applicable regulatory requirements. Assist in troubleshooting application and user issues in core banking system, reaching out to application vendor as needed for resolution. Document, report, and resolve system failures. Create and participate in event assessments involving assigned core banking applications. Use application system data through SQL or application system query as requested through information request, projects, audits, etc. to fulfill any custom reporting needs not directly available through the core banking system. Build, create and execute extract files from core banking system data for third party vendor requests. Participate in projects to help define system scope and objectives through research and understanding of core banking system while considering system or operational limitations to achieve desired outcome. Develop testing strategies and execute test plan to mitigate deployment risk. Identify issues and escalate/manage resolution as required. Recommend preferred solutions. Create automation using Nintex bots. Complete system and regression testing and support user testing to deliver high quality, fully automated bot. Gather and assess requirements for software utilization through data analysis, core parameter review and completion of questionnaires. Create core data field mapping and transaction workflow documents to form the technical specifications for the integration to be shared with vendors and programmers, and others as appropriate to ensure successful conversion. To be successful in this position, we require the following: High School Diploma or equivalent (HSE/GED) A minimum of three (3) years of deposit or loan servicing, operations, line of business or similar experience in the financial services industry. The following would be a plus: Bachelor's degree in computer science, information systems or related field of study. Similar experience supporting core Deposit or loan servicing systems (FIS, Fiserv, CSI, Jack Henry, etc.). Commercial bank operations and servicing experience supporting FIS Horizon Deposit or Loan system. Working knowledge of SQL or other reporting technology. Experience creating and supporting RPA automation. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position SummaryCVS Health has an opportunity for a full-time SQL Reporting & Data Support Lead (Provider Data). The SQL Reporting & Data Support Lead (Provider Data) is responsible for supporting the loading of new and revised Medicaid participating provider data transactions into Aetna/CVS source systems. This role requires strong analytical skills, proficiency in SQL, and the ability to work with large data sets in a fast-paced environment. Key ResponsibilitiesWrite and modify simple SQL queries to generate reports for both ad hoc and production needs. Analyze data from QNXT and other source systems to support business decisions. Conduct root cause analysis (RCA) and develop both short- and long-term solutions. Identify and recommend process improvements aligned with strategic goals. Perform data comparisons and ensure accuracy across systems. Follow established protocols, standards, and policies to provide timely and effective support. Collaborate within a team environment and contribute to a positive workplace culture. Adapt quickly to changing data patterns and evolving business needs. Required Qualifications5+ years of relevant work experience in the healthcare industry. Experience working with large data sets and performing data analysis. Strong SQL skills (writing, modifying, and interpreting queries). Advanced Excel skills (VLOOKUP, XLOOKUP, CONCATENATE, formulas, etc. ). Proficiency in Microsoft Word, Teams, and OneNoteMust have reliable internet Preferred QualificationsStrong critical thinking and analytical abilities. Excellent organizational and time management skills. Effective verbal and written communication. Self-motivated with a strong work ethic. Ability to learn quickly and work independently. Innovative mindset with a willingness to propose new ideas and solutions. EducationBachelor's degree or equivalent experience (HS diploma + 4 years relevant experience) Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$21. 10 - $40. 90This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 01/29/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.