Operation Support Analyst remote jobs - 1,591 jobs

Tier I Helpdesk Analyst Clearance Requirement: U.S. Citizen or Permanent Resident eligible for Public Trust clearance Hourly rate: $18 - $20 per hour Who We Are At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to building a culture where people can grow, contribute, and thrive while delivering exceptional IT services to government clients. The Opportunity We're seeking a Tier I Helpdesk Analyst to join our support team on a federal government contract in Suitland, MD. This role is ideal for IT professionals who enjoy solving problems, helping users, and keeping technology running smoothly. As the first line of defense, you'll be the go-to resource for troubleshooting and resolving user issues across hardware, software, and network systems - making a real difference every day. What You'll Do Provide front-line technical support via phone, email, web, and in-person interactions. Assist users with issues related to email, directories, operating systems, and desktop applications (Windows and Mac). Troubleshoot and resolve hardware/software issues for PCs, printers, and peripherals. Document and track user issues, resolutions, and follow-ups in the ticketing system. Escalate complex issues to higher-level support as needed, ensuring timely resolution. Deliver excellent customer service by clearly communicating with users and managing expectations. Contribute to helpdesk documentation, including user guides and troubleshooting procedures. Participate in team meetings and share input to improve helpdesk processes. What We're Looking For High School Diploma or equivalent (Associate's or higher preferred). 2+ years of technical support experience, providing phone and in-person assistance for email, directories, Windows desktop apps, and contract-specific applications. Experience as the initial point of contact for troubleshooting hardware and software issues (PCs, printers, peripherals). Familiarity with ticketing systems to manage and track support requests. Strong problem-solving skills, with the ability to work independently or under general direction. Excellent written and verbal communication skills - able to explain technical issues to non-technical users. U.S. Citizen or Permanent Resident eligible for Public Trust clearance. Preferred Skills & Certifications Associate's degree in IT, Computer Science, or related field. CompTIA A+, Network+, or similar certifications. Familiarity with ITIL best practices. Prior experience supporting federal government environments. Why You'll Love Working Here Certified Great Place to Work - supportive and inclusive culture. Competitive pay and benefits package. Opportunities to grow and advance your IT career. Make a direct impact by supporting mission-critical government operations. Equal Opportunity Statement RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ready to kick-start your next IT career step? Apply today and bring your technical skills to a team that values innovation, collaboration, and excellence.

A transportation company in Miami seeks a Revenue Management Analyst to maximize ticket revenue through effective inventory and pricing management. Candidates should possess a relevant bachelor's degree and strong analytical skills, with proficiency in data analysis tools like Excel and SQL. The role involves analyzing booking trends, running yield management reports, and collaborating with various teams to optimize pricing strategies. This position is onsite four days a week with remote work on Fridays. #J-18808-Ljbffr

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We are looking for a skilled and detail-oriented Management Analyst 1 to join our vibrant team within the Department of Transportation (PennDOT), Bureau of Office Services. In this position, you will be responsible for developing, maintaining, and enhancing procedures and processes related to various forms, publication systems, and associated programs for PennDOT. The ideal candidate will possess strong analytical abilities, meticulous attention to detail, and effective communication skills to work with both internal and external customers. If you are a proactive problem solver eager to advance your career in a collaborative setting, we invite you to apply today and play a crucial role in our mission to provide outstanding services. DESCRIPTION OF WORK As a Management Analyst 1, you will be responsible for developing, maintaining, and improving all procedures and processes pertaining to forms and publications systems as well as other related programs for PennDOT. The primary focus for this position is on Driver Licensing (DL) Forms, Motor Vehicles (MV) Forms, Bureau of Office Services (OS) Forms, DCNR Forms, PennDOT Transportation Maps, Tourism Directional Cards, and DVS Customer Survey Cards, but may include other complex graphics, layouts, and visual systems. Additional tasks include providing oversight for the statewide management, security, accessibility and posting of the department's electronic materials; coordinating production and distribution of all printed materials at the Department of General Services (DGS) warehouse; and conducting periodic reviews of assigned documents using operational, usage, and design analyses to recommend changes in policy, procedures, and practices that will positively impact creation, printing, publishing, and distribution of documents. You will review new and proposed forms and publications to determine conformance with Commonwealth and department standards, making recommendations to revise as needed. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours/week Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year of experience as an Administration and Management Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) performing technical management analysis work; or One year of experience in technical management analysis work, and a bachelor's degree; or Any equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

A leading DeFi firm is seeking a candidate for a key role in quantitative research and protocol partnerships. This position involves evaluating yield strategies, conducting risk assessments, and developing competitive analytics. Ideal candidates will have experience in crypto-native environments, fluency with on-chain data tools, and a strong interest in DeFi innovation. This role offers remote work within the US and competitive compensation packages. #J-18808-Ljbffr

We're partnered with a PE-backed SaaS leader (acquired for $4.6B in 2023) entering year three of its PE journey. The company provides enterprise technology for meetings, events, and hospitality, supporting 30,000+ customers globally and powering millions of events across in-person, virtual, and hybrid formats. The Role The AI Business Analyst contractor will sit within a newly formed internal “AI Factory” sponsored by the CIO. The goal: centralize, assess, and prioritize business-led AI ideas-rather than spreading them across existing BA teams. You'll act as the primary intake and decision point for AI initiatives, particularly across HR, Finance, and Marketing, helping determine which ideas are viable, valuable, and worth further investment. What You'll Do Serve as the single POC for business-driven AI ideas Translate concepts into clear, actionable requirements Partner with developers on rapid AI POCs (e.g., Salesforce data modeling, AI automation, Glean) Within 1-2 weeks, assess POCs and recommend go / no-go decisions Confidently challenge senior stakeholders and push back on low-value ideas Help evolve the role into a broader enterprise AI data and strategy function What They're Looking For Strong Business Analyst experience in enterprise environments Exposure to AI, automation, or data-driven initiatives Comfortable influencing senior leaders and saying “no” when needed Consulting mindset with a focus on speed, value, and ROI Why It's Compelling High visibility with the CIO and leadership team Real ownership over AI investment decisions Clear path from AI POCs to firm-wide AI strategy PE-backed environment focused on impact and execution Note: Our client cannot provide visa sponsorship, so candidates must be fully authorized to work in the US without restrictions or through a third-party employer.

As a Staff Systems Solutions Analyst, Salesforce GTM at Procore, you'll join our GTM Tech, Data & Process team to define, design, and build best-in-class solutions on Salesforce.com and integrated systems.In this role, you will be directly responsible for developing and executing the Business Process & Systems roadmap for our Global Professional Services leveraging Salesforce & Certinia. This role is based out of our Austin, Texas office, reports into the Sr. Manager, GTM Systems and offers flexibility to work remotely as schedule permits. We're looking for someone to join us immediately. What you'll do: Be subject matter expert of our Professional Services Business Process & Systems implementation end-to-end Lead stakeholder conversations to identify, define and translate business requirements into technical solutions, fostering collaboration and building trust as a delivery partner. Create detailed functional designs for business process flows, automations, integrations, and user interfaces - to ensure robust systems at scale. Own end to end system analysis and design, including that of large and complex system projects. Administer Procore's Salesforce setup and configuration, including complex automations, object configurations, and integrations. Maintain a holistic view of Salesforce processes to understand the impact on configuration, workflow, and permission changes, driving actionable insights from configuration and performance assessments. Research, integrate, and manage third-party applications and packages. Oversee system integration to ensure different components and systems work together effectively. Keep up to date on Salesforce industry best practices and trends to drive ongoing improvements to Procore's Salesforce.com platform. What we're looking for: Bachelor's degree in Computer Science, Information Technology, or related field. Strong written and verbal communication skills and ability to communicate effectively across the organization. 6+ years of experience supporting enterprise-level processes, with an emphasis on Salesforce & Certinia Professional Services Automation (PSA). In-depth knowledge of Salesforce.com configuration and administration on Sales Cloud and Certinia Professional Services Cloud. Effective written and verbal communication skills, with proven experience collaborating across functional areas. Passionate about Salesforce.com; regularly following Salesforce trends and best practices. Ability to excel in a fast-paced environment requiring attention to detail, excellent organizational skills, a high degree of motivation, and deadline-driven productivity. Salesforce.com Administrator and Platform Developer 1 certifications. Required experience with Certinia Professional Services Cloud. Advanced Administrator certifications, and working knowledge of SOQL, Developer Workbench, and Copado are a plus. Additional Information Base Pay Range: 127,680.00 - 175,560.00 USD AnnualFor Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

About Schumacher Schumacher & Co. is a fast-growing and innovative interior design company. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design transforms life. It challengesconvention. It brings a unique point of view into the world. It sets trends. And it leaves a mark. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company. Schumacher & Co., America's leading name for manufacturing and distributing fabric, wallcovering, floorcovering, and furnishings is seeking an Application SupportAnalyst. This is an exciting and highly visible position that plays an important role in supporting the company's success. The right Application Support Analyst is a quick learner who is open to change and resourceful in finding solutions. Application Support Analyst This position will work within the Enterprise Systems team. They will have the autonomy to solve difficult business problems through technology. The Candidate should have strong communication skills and be comfortable working with all levels of stakeholders within the company. This is a REMOTE role performing the following: YOU WILL: Participate in the administration, configuration and daily support of the Enterprise System performing route cause analysis and troubleshooting issues reported by end users to provide quick resolutions. Perform application support, troubleshooting complex issues and escalating as needed to vendors, developers or IT. Work closely with development teams with Quality Assurance of system enhancements and new applications. Triage and Dispatch issues using a help desk ticketing system Develop and Maintain end user and technical documentation Bring forward suggestions for improvements of systems, network, applications strategy and execution Perform scheduled routine system maintenance Continuously develop system expertise Other responsibilities as assigned YOU HAVE/ARE: Bachelor's degree in computer science or related field 2+ years of experience in application and systems support 2+ years of experience with programming languages; .net, SQL and C# 2+ years of experience working with Enterprise Software preferably SaaS solutions (WMS, ERP, EMR, CRM) Experience with Dynamics GP and/or Salespad a plus Critical thinking; organization and prioritization of tasks. Ability to manage multiple projects at once with competing deadlines Flexible work schedule, including availability after hours including some holidays and weekends Benefits: 20 days PTO | Flex Hours | Health Vision & Dental | 401(k) Plan Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary The Commercial Services Production Support Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production Support Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence. *Occasional Travel REMOTE Job Responsibilities Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties Updates transaction information as necessary based on change requests related to the parties on file or property Assists in maintaining expected production levels and delivery standards on a daily basis Follows standard procedures and guidelines Understands how assigned duties relate to others within the team and how the team integrates with related teams Impacts own team through the quality of the support provided Recognizes and solves typical problems; selects solutions from established options Communicates moderately complex information in routine situations, typically within own team Works under general supervision with limited ability to modify approach Individual contributor having no supervisory responsibilities; manages own workload Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience Typically requires 2+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

Job Description Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote with the exception of the first several weeks for training. Training is Monday - Friday 8:30 am - 4:30 pm. Note: 35 hour workweek. All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or equivalent technical study - preferred Training on the AOC procedures and system will be provided. Summary: The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures. Qualifications and Skills Desired: Microsoft Windows 10 Knowledge of Microsoft Windows Server, Active Directory, and Office 365 training on AOC mainframe systems will be provided. Experience using Microsoft Excel, Word and Visio Must have good clear communication skills Responsibilities: Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications. Maintain a working knowledge of Help Desk and IT Operations procedures. Log all incoming problems and requests and actions taken to resolve them. Provide first response help desk support to all customers and users. Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests. Provide support for AOC business applications. Provide follow-up status to end-users in accordance with specified support policies and procedures. Ensure closed problems are adequately documented.

About Us: Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems. We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications. The Role: We are seeking a talented and driven individual to join our team as a Strategy Support Specialist. In this role, you will manage strategic support accounts and coordinate delivery management for various projects. You will work closely with clients to understand their needs, develop tailored support strategies, and ensure the successful execution of projects. Your ability to build strong relationships with clients and internal stakeholders will be crucial in driving customer satisfaction and project success. You will also monitor project progress, identify potential risks, and implement solutions to keep projects on track. As a Strategic Support Specialist, you will be crucial in providing strategic support to our clients, ensuring they receive the highest level of service and expertise. This role involves working closely with various departments to deliver tailored solutions that align with and enhance our clients' operational efficiency and strategic goals. Your expertise will help us achieve our goals of improving customer engagement and operational efficiency. If you are a strategic thinker passionate about delivering exceptional support and driving project success, we want you on our team. Responsibilities: Strategic Account Support Build strong relationships by acting as the main point of contact for all client-submitted cases. Ensure regular follow-up and continuous communication. Provide the highest level of support by quickly diagnosing and resolving client issues. Ensure KPIs are being met regularly. Establish a help desk to help desk partnership: Coordinate with the client's help desk team to ensure seamless communication and collaboration. This includes sharing best practices and providing mutual support for complex issues. Schedule and lead regular meetings with the client to review open cases, trends in cases, and opportunities for training and optimization. Develop escalation procedures: Create clear escalation paths for unresolved issues, ensuring that internal and client teams know the process and can act quickly to resolve critical problems. Monitor and improve help desk performance: Review help desk metrics and performance indicators regularly to identify areas for improvement and implement strategies to enhance overall support quality. Identify gaps in system usage and propose scalable, process-driven solutions. Create and distribute regular reports and dashboards for client review. Follow best practices for Knowledge Management. Contribute to both internal and client-facing documentation and knowledge bases. Participate in and develop training for continued learning and growth. Enhanced Care Services Act as Delivery Manager for projects estimated under 20 hours, ensuring tasks are assigned to appropriate project managers, hours are tracked, and staying within scope. Provide definitions of cost and effort for projects. Monitor and communicate project status updates: Report weekly updates to leadership. Document timelines, risks, and contingency plans to keep projects on track. During regularly scheduled meetings, provide updates on hours used, project status, risks, and follow-up actions to the customer. Be an Advocate for your customer: Scope and refine requests for development enhancements. Collaborate with various departments to ensure project success. Be an Advocate for Datacor: Spot potential areas for expansion and innovation within clients' businesses. Success Metrics: Standard Support KPIs: Response, Communication, Resolution time, Backlog/Aged Backlog, Customer Satisfaction, and other project measurements as needed. On-time delivery for optimization projects. Client engagement and executive alignment across support and services projects. Internal contribution to knowledge sharing, documentation, and process standardization. Qualifications: Bachelor's degree in Computer Science, IT Management, Manufacturing, Business Administration, or related field (or equivalent experience). 2-3 years of Datacor ERP experience required. Strong understanding of help desk to help desk models of customer support. Strong organizational skills with attention to detail and the ability to prioritize and complete support cases and projects on time. High proficiency with Microsoft Office and business productivity tools. Excellent verbal and written communication, time management, interpersonal, and presentation skills. Strong desire to provide Best-in-Class customer service. Process-driven mindset focused on repeatability and scalability. Passion for analyzing data, solving problems, and driving continuous improvement. Ability to thrive in cross-functional, collaborative environments.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD. Years of Experience (minimum years) 4 Educational Requirements (minimum requirements) HS Diploma Pricing Level ( Master, Journeyman, Novice) Master Work shift? Day Weekend coverage? No On call? No Travel required? Will candidate work from home, customer site ? Various Additional Information For more information, Please contact Shubham ************

This is a Hybrid Telework opportunity. These job requirements allow the employee to work at a Lockheed Martin-designated office or job site for part of their schedule and has a predefined regular, recurring telework schedule for the remaining part of their work schedule. WHAT WE'RE DOING At Lockheed Martin, we're at the forefront of providing innovative solutions in the aerospace and defense industry. Within the Rotary and Mission Systems (RMS) Training and Logistics Solutions (TLS) Line of Business, we focus on delivering cutting-edge test equipment solutions to meet the evolving needs of our customers worldwide. THE WORK The Air and Commercial Solutions (ACS) Rotary Training Senior Staff is a pivotal role within Lockheed Martin's Rotary and Mission Systems (RMS) Training and Logistics Solutions (TLS) Line of Business. This position is responsible for formulating and executing the business strategy for HH-60/S-70i Rotary Aircraft Training. This role will be responsible for identifying growth opportunities, managing the opportunity pipeline, and fostering customer engagement to drive business expansion domestically and internationally. WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and security. We are committed to delivering innovative solutions that protect lives, advance scientific discovery, and inspire future generations. Our team of dedicated professionals works tirelessly to support our customers and drive mission success. WHO YOU ARE You are a strategic thinker with a passion for business development and a deep understanding of the automatic test systems industry. You have a proven track record of identifying, shaping, and winning new business opportunities. Your ability to build strong, effective teams and relationships sets you apart. You are driven by the challenge of developing market-focused growth strategies and capturing profitable new business. Your leadership skills inspire others to reach their full potential. Basic Qualifications • 5-10 Years Experience working knowledge of defense acquisitions (FMS and DCS) from industry and/or customer perspective. • Working technical and domain knowledge about military requirements. • Experience with business efforts such as opportunity qualification, proposals, campaigns, and strategy planning • Domain expertise and experience with Rotary Training and/or former Military Rotary Pilot. • Cross functional team experience on programs and/or proposals • Strong communication skills, both written and spoken with emphasis on the Microsoft Office suite. • High degree of flexibility and ability to travel worldwide • Knowledge of potential international customers and demonstrated customer relations skills. • Ability to understand and interpret international customer needs and requirements and relate them back to pragmatic processes. • Awareness of the DoD budgeting and acquisition process and ability to relate them to FMS programs. • Team Player - effective at organizing and motivating a diverse set of individuals in pursuit of common objectives. Desired skills • Former HH-60/S-70i Operating Experience • Experience with Lockheed Martin new business capture process. • Demonstrated ability to understand and interpret customers' needs and requirements and relate them back to programmatic processes. • Strong financial planning skills • Strong decision-making ability • Deal closer - highly effective at bringing tasks and projects to a successful and timely conclusion. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. * At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Other Important Information By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to work remotely Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings. Work Schedule Information Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Security Clearance Information This position requires a government security clearance, you must be a US Citizen for consideration. Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $128,400 - $226,435. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $147,700 - $255,990. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.

The Technical Product Operations Specialist ensures Allied's product delivery runs smoothly. They will work side-by-side with Technical Program Managers and Product Owners to support day-to-day operations, manage tickets, and help keep our products moving from idea to release. ESSENTIAL FUNCTIONS Manage ticket intake, triage, and tracking across product teams. Coordinate with developers and QA to ensure timely resolution of bugs and enhancements. Maintain up-to-date product documentation and release notes. Support backlog grooming sessions by preparing context, user stories, and acceptance criteria. Run operational reports, analyze metrics, and surface insights to TPMs. Help identify process improvements to streamline product delivery. EDUCATION Bachelor's degree in related field or equivalent work experience required. EXPERIENCE AND SKILLS 2-3 years of experience in product operations, project coordination, or healthcare data analysis. Strong organizational skills and the ability to manage multiple moving parts. Experience working in an Agile delivery environment (Azure Dev Ops, Jira or similar). High attention to detail and comfort digging into data and documentation. A proactive, team-oriented mindset-ready to jump in and help get work across the finish line. POSITION COMPETENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced, customer-focused tech resource to our technical support team. The Application Support Analyst ensures the delivery of world-class, 2nd line, customer technical support for customers of Gateway Ticketing Systems. This role acts as a second line of support by aiding customers via telephone, email, and Gateway's Customer Portal. Utilizing technical support best practices and other resources, this role efficiently identifies issues, finds resolutions, and documents solutions while communicating to the customer. This position is hybrid if local to the Gilbertsville office, or remote within the US. Experience: Minimum 3 years of experience in customer service. Minimum 2 years of experience in technical support, help desk, or related field working directly with customers. Experience learning and supporting complex software products preferred. Core Competencies: Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems. Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers. Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure. A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint). Travel up to 10% of the calendar year, which may include weekends and holidays. Job Description Triage technical support requests through various customer communication methods with expertise, patience, empathy, and urgency. Resolve technical support requests in a timely manner with consistent communication to the customer. Provide accurate and efficient management of reported issues, including clear documentation of all activity for each incident via the software defect system(s). Maintain proficiency in Galaxy modules covered in the System Administrator Certification Program. Provide on-call and backup support as required. Establish and maintain relationships with customer base. Collaborate with other departments to resolve customer issues and ensure high levels of customer satisfaction. Perform configuration work at customers' sites or attend support-related meetings with customers as required. General Duties: Complete all tasks and handle all situations in accordance with Gateway's Core Values. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations. Communicate in a clear, concise, and timely manner, including voicemail and email. Always promote and uphold the values, mission, and vision of the company. Read, understand, and comply with the Employee Handbook. Promote and adhere to all defined policies, processes, and procedures. Perform other tasks as required by management. Physical Demands: Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job. Ability to perform repetitive movement actions including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job. Ability to work in inside environmental conditions. Diversity and EEO statement: As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year. Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics. No agencies, please. We are not sponsoring visas at this time.

What Product Systems Analysis contributes to Cardinal Health NPHS Commercial and Pharmacy Technologies manages the NPHS Business segment's portfolio of commercial and pharmacy focused technologies to maximize the business value of the technologies and enhance the user experience. This role serves as a liaison between the business and IT to align support strategies and capabilities, also providing technical specifications to IT related to issues. This job family identifies and analyzes product needs, defines requirements, objectives, and participates in the solutions making process. This job family optimize business processes by leveraging the functionality of the technology and product solution. Responsibilities Provides Tier 2 virtual support to the organization's end users Support software, hardware, warehouse technology, server, network, and enterprise systems issues. Respond to escalated issues from the IT Service Center family, Resolves user requests through discussions with users and coordination with internal and external resources Provide education and trainings to users to facilitate knowledge transfer and prevent problem reoccurrence. Maintains support related documentation for certain end user platforms, monitoring environments, responding to alerts, and addresses service outages. Qualifications 2-4 years of experience, preferred Bachelor's degree in related field, or equivalent work experience, preferred What is expected of you and others at this level Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks Works on projects of moderate scope and complexity Identifies possible solutions to a variety of technical problems and takes action to resolve Applies judgment within defined parameters Receives general guidance and may receive more detailed instruction on new projects Work reviewed for sound reasoning and accuracy Anticipated salary range: $68,500 - $88,200 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 3/14/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role We're looking for a detail-oriented and analytical Processing Data Analyst to support and enhance the Human-In-The-Loop (HITL) workflows that are used to evaluate our automated extraction. In this role, you'll ensure the accuracy, efficiency, and reliability of our extraction operations by managing internal ticket queues, maintaining performance metrics, and collaborating closely with our Operations Team. You will also learn about how artificial intelligence is applied at one of the fastest growing companies in financial technology. This is a fully remote role for a contractor based in the United States. Tabs Background Most contracts are extracted fully autonomously and we are consistently increasing the reach of the automated processes. To train this process further, Tabs works with contractors to manually process the contracts and compare the automated results to the human-generated ones. Complex contracts go through an automatic processing layer and then through a human checker to validate the results. The most complex contracts, however, are processed entirely by people. The people involved in contract processing are located around the world and work at different times to align with their timezones and the company's needs. We are seeking a person to conduct quality assurance (QA) testing on a subset of these complex contracts so as to provide feedback to the processors and to provide reporting to the company about the accuracy of this process What You'll Do Assign processing work to individuals when sufficient information has been received from internal stakeholders Respond to inquiries from processors who have gotten stuck by looking at internal records about the document type or by escalating the request Conduct QA on Human-In-The-Loop (HITL) processes to ensure data accuracy and consistency Maintain and improve HITL accuracy metrics and reporting to key stakeholders and to the processors themselves Collaborate closely with the Processing Team to relay updates, clarify requirements, and troubleshoot issues Identify operational inefficiencies and help implement process improvements Support cross-functional initiatives related to data quality and processing optimization Who You Are Highly detail-oriented, organized, and reliable Strong communicator who can work seamlessly with technical and non-technical teams Comfortable executing processes end-to-end and making data-driven recommendations Proactive problem-solver who is energized by improving accuracy and efficiency Experience 3-5 years of experience in data operations, quality assurance, HITL workflows, or related roles Experience working with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar Familiarity with operational metrics, performance tracking, and reporting Previous experience working in a cross-functional operations or data-focused team Experience with Google Sheets, SQL, or a BI tool like Looker or Omni is a plus Experience in a startup or fast-moving environment is a plus This role is for a remote-only 1099 contractor in the United States. You will set your own hours (up to 40 per week) and complete work at your pace so as to accomplish the goals set forth with your manager. For security, we will provide you with a computer to be used for this work only. Perks and Benefits (Full-time Employees) Competitive compensation and equity Unlimited PTO Up to 100% employer covered monthly healthcare premium (medical, dental, vision) Lunch provided via Sharebite, plus dinner for any later office days. Parental leave up to 12 weeks Tax free commuter and parking benefits Voluntary insurances (Life, Hospital, Critical Illness, Accident) Employee Assistance Program (Rightway) 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We're committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.

Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location. What you will do: Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications Solves basic to highly complex technical problems and is called on to lead projects Demonstrates in-depth knowledge and understanding of key functional areas Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met. Responsible for meeting individual yearly objectives for the IT department. Ensures users of IT systems and technology receive timely and effective support. Works within own department and across other departments to resolve support issues. Delivers to plant / program launch activities in accordance with IT Risk and System policies. Responsible for meeting deadlines in projects which align to the department strategy. Responsible for system documentation in accordance with company systems implementation policies. Leads risk management for the IT organization, elevating concerns when identified. Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers. Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements. Ensure documentation is produced in accordance with company standards and policies. Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation. Leads the identification, development, analysis, documentation, and implementation of business use cases. Prepares for, presents to, and leads business process or system walk-throughs. Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services. Leads the development of specifications and proposals. Liaise with business/process owners and IT management on changes to the IT environments related to their team. Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes. Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided. Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted. Performs analysis and support for assigned applications, sub-systems, or specific system modules. Identifies areas where cost or resource waste could be eliminated and elevated to their direct management. Responsible for building project plans and driving deadlines for projects in their own functional area. Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management. Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked. Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations Responsible for understanding and following development and implementation policies and procedures Responsible for system documentation in accordance with company systems implementation policies. Responsible for governing ERP support tickets related to responsible area. Other duties as assigned What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long-Term Disability (LTD) What you will bring: BS degree with focus in IT or technical subject, preferred, or on the job experience Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred Travel Requirements: Ability to travel up to 50% of the time to Auria manufacturing facilities. Knowledge, Skills, and Ability: Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines Possesses advanced analytical, technical, and problem-solving skills and abilities When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.