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Become An Operation Support Coordinator

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Working As An Operation Support Coordinator

  • $90,000

    Average Salary

What Does An Operation Support Coordinator Do At Hawaii Medical Service Association

* Manages sales operations support activities, prioritize and triage the workloads of the sales support staff and works with other department contacts to ensure service level agreements are met.
* Tracks and reports on status and conducts peer review/quality assurance activities for all administrative support deliverables
* Provides back up for administrative support activities, contracts, and benefit specialist functions including but not limited to preparation of access requests, supply and inventory purchase orders and invoices, equipment repairs/maintenance, cost allocation assignments, employer group plan agreement creation, customization of guide to benefits (GTB), certificates, plan comparison matrices, summary of benefits and coverage (SBC), member and group benefit summaries and other collateral
* Identifies opportunities for process improvements and develops policies and procedures/desktop procedures/workflows/forms and other tools to implement improvements.
* Trains staff to ensure consistency and timeliness
* Effectively supports ad hoc departmental projects; comprehends facts, clarifies issues and ideas, understands desired results and outcomes, and appropriately applies independent judgment and initiative.
* Analyzes, generates and recommends solutions and coordinates action related to administrative and operations projects of medium to complex difficulty, as assigned by department management in support of the department’s business objective.
* Handles sensitive information, creates and provides analysis of reports
* Performs other duties as assigned

What Does An Operation Support Coordinator Do At Jack Links

* The duties and responsibilities of this position shall consist of, but not be limited to, the following:
* Manage, track and complete IT Invoices, Purchase Orders and contracts.
* Plan, analyze and prepare the IT fiscal budget according to previous budget figures and estimated future spending across all of IT.
* Receives, interprets, and responds verbally and in writing to Jack Link’s employees, partners and the external contacts.
* Provides a consistent high level of customer service.
* Assists with integration of improved business technology and systems.
* Assists with departmental/team issues.
* Acts as a liaison with other business units and utilizes information and knowledge to resolve difficult or unusual situations.
* Takes the lead in coordinating direction of various activities and projects within Infrastructure & Operations.
* Recommends, Prioritizes, provides material for a variety of functions and meetings within the teams.
* Manages and handles confidential and privileged information with multiple tasks in a highly charged, complex, and highly visible organization while responding to and supporting multiple stakeholders with varying interests.
* Maintain records and identify variances between actual and budgeted financial results at the end of each reporting period.
* Update the forecast as needed.
* Monitor spending to prevent going over budget.
* Provide period reporting to IT leadership.
* Provide financial guidance to the IT team.
* Be gatekeeper and POC for IT contracts.
* Performs other duties and responsibilities as necessary

What Does An Operation Support Coordinator Do At AAR Corp

* The Operations Support Coordinator (OPSCO) reports directly to the Regional Lead OPSCO as part of a small, regionally focused operational planning and support team.
* Serves as the #2 leader on the team.
* Coordinates operational support to multiple OCONUS sites within his geographic area of responsibility
* Orchestrates and directs time-sensitive reach back support for problems/circumstances impacting OCONUS Site current operations or personnel safety and security
* Lead Operations planner for future projects and contract efforts in his geographic area of responsibility
* Acts as the Regional Lead OPSCO in his absence
* Maintains full Situational Awareness of current operations and planned future operations.
* Supports as needed and coordinates the resolution of issues impacting current and future operations
* Responsible for maintaining a continuous and accurate picture in his area of responsibility regarding:
* Location of assets and personnel
* Operations Status
* Threat Conditions
* Weather Conditions
* Significant Events
* Issues Impacting Schedule Execution
* Current and future missions
* Documents and report mission results and lessons learned
* Lead for several Acceptable Quality Level (AQL) and Customer Reports focused on operations in his assigned region to include the Monthly Flying Hour Usage Report(s)
* Plan, coordinate, monitor and controls ferry flights moving between the CONUS and OCONUS Sites within his assigned Region.
* Position requires a U
* S. Department of State Secret Clearance
* Perform other duties as assigned

What Does An Operation Support Coordinator Do At Western and Southern Financial Group

* Reviews and follows up on several field office financial reports related to balancing field office cashbooks on a daily basis and office bank accounts on a monthly basis.
* Executes requests and coordinates between field offices and various Home Office departments to maintain optimal levels of support related to daily operations, office upkeep and supply maintenance.
* Distributes new hire training materials and supplemental information per guidelines.
* Researches and approves or rejects branch office requests to issue premium refund checks for amounts greater than established limits in accordance with company guidelines.
* Assists field offices with resolving discrepancies and problem cases with a variety of associates from departments within the Home Office.
* Analyzes and processes expense requests from field office associates related to bank travel or other expenses as outlined in the department and Home Office travel guidelines.
* Monitors and tracks field associate incentives per outlined guidelines.
* Processes incoming transfer requests from within Home Office as well as from the field offices in a timely and accurate manner while following outlined guidelines.
* Follows up on items until they can be completed and closed.
* Works with minimal supervision and is responsible for making an established range of decisions, escalating to management when necessary and providing updates on a regular basis.
* Position Responsibilities:
* Reviews various financial reports to ensure office cash and open items are balanced on a daily basis.
* Records progress per auditing requirements and works with both field and Home Office associates to research and resolve discrepancies.
* Analyzes monthly open item reports and coordinates efforts between field offices and Home Office associates to clear old open items and outstanding NSF checks.
* Maintains balanced office bank accounts and cashbook items.
* Collects and reviews monthly P-card statements from field office associates to ensure proper expense approvals and required documentation.
* Verifies auditing guidelines are being followed.
* Accepts or rejects travel and other field office associates' expense requests according to travel guidelines.
* Coordinates transfer of client accounts between offices and between field and Home Office.
* Makes manual corrections when bulk transfers are completed to correct discrepancies between BACC and MDOCS systems.
* Initiates field office inspection requests, monitors for completion and data quality by the requested deadlines.
* Triages a variety of office-related requests to appropriate areas within the company to support field offices.
* Communicates office code changes to various Home Office departments.
* Processes reports in data warehouse to fulfill bulk transfer requests from field offices and to move accounts and reassign according to guidelines in specific offices.
* Tracks and reports on a variety of metrics associated with the field associate incentive program, performance metrics and marketing support.
* Sets up clerical candidates in the application testing system prior to scheduled interview times.
* Distributes logon information to designated office or hiring manager.
* Distributes new hire and supplemental training materials to identified associates.
* Creates and distributes monthly reports to management, various Home Office departments and field offices as appropriate, including communication related to associate birthdays, anniversaries and yearend holidays.
* Processes identified journal voucher requests to apply charges to appropriate budget centers.
* Generates clear and precise communication between field and Home Office associates via email and telephone.
* Performs other duties as assigned by management.
* Selection Criteria:
* Demonstrated proficiency and experience working with spreadsheets and numerical data.
* Demonstrated experience maintaining a calm and professional demeanor when handling demanding situations.
* Demonstrated verbal and written communication skills with ability to convey information to internal and external clients in a professional, clear, and concise manner while following proper rules of punctuation, diction and style.
* Proven ability to record and deliver information, to explain procedures, to follow oral and written instructions, and to communicate effectively and efficiently.
* Must have the ability to read and prepare a variety of correspondence, reports and forms using prescribed formats.
* Proven ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions.
* Proven experience adapting and demonstrating flexibility associated with changes to policies and procedures

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Top Skills for An Operation Support Coordinator

CustomerServiceLevelsProceduresStudentFinanceDepartmentVendorsOperationsSupportCoordinatorSafetyEnsureCustomerSatisfactionDataEntryDevryPrimaryContactAdministrativeFunctionsNewStudentOrientationCustomerSupportSpecialProjectsNewStudentRecruitmentProjectManagementExternalCustomersRegistrationProcessEntireInstallationProcessSchedulingAppointments

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Top Operation Support Coordinator Skills

  1. Customer Service Levels
  2. Procedures
  3. Student Finance Department
You can check out examples of real life uses of top skills on resumes here:
  • Maintain customer service levels as defined by the business and use of multiple systems as required.
  • Worked with management teams to implement operational strategies, security procedures, allocate resources, schedule and train staff.
  • Negotiate, or renegotiate, and administer contracts/agreements with suppliers, vendors, and other representatives.
  • Serve as Operations Support Coordinator for a major aerospace corporation with 5 domestic and 3 international service centers.
  • Maintain OSHA safety records, insurance, and W-9 forms for company files and logging information on spreadsheets for all contractors.

Top Operation Support Coordinator Employers

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