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Remote Compliance Operations Lead - Risk & Privacy
Dermalogica 4.0
Remote operational group lead job
A leading luxury beauty company is looking for a Compliance Operations Technical Lead who will coordinate the compliance operations team and manage risk assessments, audit evidence collection, and privacy compliance initiatives. This fully remote role requires strong team coordination, communication skills, and knowledge of compliance frameworks. Ideal candidates will have 4-5 years of experience in compliance and industry certifications are preferred. Join to contribute to the company's growth trajectory and foster an inclusive culture.
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$102k-161k yearly est. 2d ago
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Remote Trust & Risk Operations Lead (Legal Liaison)
Whatnot
Remote operational group lead job
A dynamic e-commerce company in San Francisco is seeking a Legal Trust & Risk Lead. This role involves triaging inquiries, improving workflows, and liaising between Legal and operational teams. Ideal candidates will have 4+ years in Trust & Safety or Legal Operations, strong judgment, and exceptional communication skills. A competitive compensation package including benefits and equity is offered.
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$93k-163k yearly est. 2d ago
Global Fintech Ops Leader (Remote)
Peskind Executive Search
Remote operational group lead job
A global fintech company is seeking a Head of Operations to streamline workflows and ensure operational excellence. The ideal candidate will have over 8 years of experience in operations management and a strong grasp of corporate governance and compliance. This role offers a competitive salary, a remote-friendly environment, and opportunities for personal and professional growth within a rapidly expanding firm.
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$93k-163k yearly est. 1d ago
Production Supervisor - 3rd Shift
Welser Profile North America
Operational group lead job in Valleyview, OH
Salary range may include 10% shift differential.
Essential Job Responsibilities
Responsible for the development of team members and implementation of policies, procedures, strategies and objectives within assigned shift and/or area. Responsible for overseeing all aspects of the manufacturing process within assigned shift and/or area. Integral to ensuring that all goals for safety, quality, productivity, efficiency, scrap, headcount, and overtime within assigned shift and/or area are monitored and met, and for driving improvements within scope of responsibilities.
Plan, develop, organize, implement, direct, and evaluate the performance of area(s) of responsibility.
Supervise, develop, motivate, and train team members.
Ensure that all team members understand and fulfill their individual roles and responsibilities.
Develop the maturity of assigned area(s) in the subjects of safety, compliance, quality, 5S, and productivity
Lead team members during the set-up and production process.
Address and eliminate identified weak points and errors in the production process.
Collaborate with other departments when necessary to resolve issues.
Initiate, monitor, and ensure compliance with production specifications such as set-up times, speeds, and number of operators.
Documentation of product-specific data sheet.
Ensuring the forwarding of reportable information (occupational safety, productivity, quality, ZH reports, logbook, etc.)
Collaborate in the implementation of instructions, training, inspections, and audits.
Duties back filling scope of operations, Running Line, enter line, etc.
Actively participate in order fulfillment by taking on the responsibilities of a Area Manager, when needed.
Assist in recruiting, hiring, training, and retaining of all area personnel.
Conduct Layered Process and Safety Audits.
Conduct or participate in RC/CA for quality and safety issues.
Education and Experience
High school diploma or general education degree (GED);
Minimum of 3 years supervisory experience in manufacturing, preferably in metals.
Technical knowledge in area of responsibilities (i.e. metal forming, roll forming, benders, lasers, saws, etc.)
Ability to work side-by-side and operate equipment
Required Skills and Abilities
Thorough understanding of manufacturing operations, familiarity with information systems terms and general knowledge of applications.
Define problems, collect data, establish facts, and draw valid conclusions. Interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
Effective management and leadership skills.
High cognitive ability and learning agility.
High emotional intelligence.
Knowledge of Microsoft Office, HRIS, ERP and other related software applications.
Supervisory Responsibilities
Directly supervises operators, setups and techs in the production department.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Physical Requirements
The noise level in the work environment is usually loud; hearing protection is provided and required. While performing the duties of this job, the employee is occasionally exposed to fumes, coolant, or airborne particles and will work near moving mechanical parts.
Ability to lift 50 pounds regularly.
Ability to perform excessive walking, standing, bending, climbing, reaching, grasping, and lifting.
Ability to visually inspect parts and use of hands to use measuring gauges.
Ability to run machines and equipment safely and efficiently.
What We Offer You
Benefits for You and Your Family
Medical Insurance plan options.
Dental Insurance
Vision Insurance
Life, Disability, and AD&D Insurance
Voluntary Additional Critical Illness and Accident Insurance
401K + Company Match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Exercise Facility Reimbursement
Learning and Development
With our long history, there are many resources for development and growth including structured training pathways, emphasis on cross-training, continuous improvement initiatives, and other opportunities for employees to engage with the organization.
Diverse and Inclusive Culture
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
We believe a diverse workforce is a key driver of success for our business. We are proud to be an equal opportunity employer. All qualified applicants of Welser Profile are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or any other protected characteristic.
$30k-47k yearly est. 5d ago
Vendor Operations Lead
Stripe 4.5
Remote operational group lead job
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Vendor OperationsLead is a pivotal partner to the Global Sales/Global Sales Vendor team, focused on enhancing the effectiveness of strategic initiatives and ensuring robust business operations. This role is responsible for leading and managing the internal business rhythms (e.g., Weekly Business Reviews), compiling and analyzing essential sales performance reports, developing Vendor Go-to-Market standard operating procedures and providing high-impact strategic leverage to the leadership team. The Vendor OperationsLead ensures the organization possesses reliable data and standardized processes to make informed decisions about growth and sales execution.
What you'll do Responsibilities
Business Review Management: Lead the preparation, data compilation and final packaging of materials for key leadership forums, including Weekly Business Reviews (WBRs) and Quarterly Planning sessions, ensuring high-quality presentations.
Sales Reporting and Analysis: Oversee the compilation, analysis and distribution of regular and ad-hoc sales performance reports, growth metrics and progress updates against sales targets for the Global Sales Vendor leadership team, providing actionable insights.
GTM Documentation and Optimization: Direct the development, documentation, and maintenance of Standard Operating Procedures (SOPs) and process playbooks that ensure Go-to-Market (GTM) alignment and drive optimal operational execution to successfully achieve targets.
Strategic Business Operations: Provide proactive, high-leverage organizational and business operations support to Global Sales Vendor leadership teams for critical initiatives, off-sites and planning cycles, enhancing strategic outcomes.
Automation Initiatives: Identify, propose and implement opportunities to automate reporting and repetitive tasks, driving increased business productivity and focus across the GSV team.
AI Enhancement of Business Operations: Explore and implement AI-driven solutions to enhance business operations, improve data accuracy, streamline processes and facilitate more effective decision-making across the organization.
Internal Communication Management: Manage and coordinate communication flows regarding strategy shifts, reporting changes and process updates across global sales teams, ensuring clarity and alignment.
Root Cause Analysis (RCA): Conduct thorough Root Cause Analysis on reporting discrepancies and vendor process deviations, ensuring data integrity and process compliance to achieve strategic goals.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of experience in a role focused on Sales Operations, Business Operations or Sales Enablement Support with a proven track record of leadership and strategic impact.
Demonstrated proficiency in creating business reports and preparing executive-level presentation materials (e.g., WBRs, QBRs).
Expertise with CRM platforms (e.g., Salesforce) and experience in extracting and analyzing data for reporting purposes.
Strong documentation skills with experience in developing clear, concise Standard Operating Procedures (SOPs) for sales and operational teams.
Advanced analytical skills, with the capability to interpret sales performance data and identify actionable trends.
Preferred qualifications
Experience operating with a high degree of autonomy in a geographically distributed team environment spanning global time zones.
Background in managing complex project timelines and providing strategic administrative support in a fast-paced environment.
Certification in project management or business analysis methodologies.
Proficiency with BI/Data visualization tools (e.g., Tableau, Looker) or advanced skills in spreadsheet software for sophisticated sales reporting.
Competencies
Exceptional organizational and time management skills required for coordinating business rhythms and executive-level initiatives.
Excellent written and verbal communication abilities, particularly in distilling complex data into clear and compelling takeaways for diverse audiences.
Proactive problem-solving mindset with a strong bias for action and meticulous attention to detail.
Ability to work independently, navigate ambiguity, and effectively strategically align across multiple leadership stakeholders and their initiatives.
$87k-130k yearly est. Auto-Apply 5d ago
Clinical Operations Lead
Praxis Precision Medicines
Remote operational group lead job
Location: This position may be performed remotely but requires flexibility and willingness to travel as needed.
We're looking for a dynamic clinical operationsleader who thrives in fast-paced, high-impact environments. You've led complex or global clinical studies and know how to drive progress without getting bogged down in bureaucracy. You're energized by ambiguity, value accountability, and collaborate deeply across functions to deliver real results. You act with urgency because you know patients are waiting, and you're driven by a passion for meaningful change. Whether you've learned from hard-earned lessons or helped build high-performing teams, your impact matters more than job titles. If you're ready to do your most important work yet, we want to meet you.
This role will have shared responsibility for the strategic and tactical operationalleadership across clinical programs, achieving quality and timely completion, with on target spending with established budgets. This individual will ensure successful delivery and execution of studies, including creating and managing study timelines, budgets and study management plans.
What will set you apart?
Own outcomes. Drive studies from protocol to database lock like you're on a mission.
Lead without silos. Work and coordinate cross-functionally with medical, regulatory, CMC, data management, and external partners to work seamlessly and break through roadblocks.
Challenge the default. Question timelines, vendors, processes - and propose better ways. Don't accept “that's how it's always done.”
Move at speed. If you are driven by urgency and impact, you will thrive here. We don't track timelines - we beat them!
Sweat the strategy. Understand the “why” behind the science and shape the “how” behind each trial.
Own it like it's yours. We treat this company like it's ours - because it is. We lead with initiative, stay invested, and deliver outcomes that make a difference.
Primary Responsibilities
Lead the study team to design, develop, execute and deliver clinical studies in accordance with clinical development plans and strategy and according to established timelines and budget.
Serve as a Clinical Operations representative at the program level and liaise cross-functionally to support efficient and timely execution of studies within a clinical program.
Monitor progress of clinical study activities and report on the progress of the clinical trials within an assigned program, including budget and timelines.
Lead the evaluation, selection, and oversight of CROs and other vendors to ensure successful clinical study implementation and execution on assigned clinical program. This includes guidance on the framework for contract negotiations and vendor selection, and review and approval of vendor contracts and scope of works.
Provides strategic and tactical guidance in risk management and anticipate/recognize risks and issues on assigned programs and associated studies; manage resolution and/or escalation of study related issues with management.
Contribute to the writing and review of clinical documents such as protocols, informed consent forms, investigator brochures, monitoring plans, clinical study reports and DSURs on assigned program.
Liaise with clinical site staff and investigators as appropriate to ensure optimal Sponsor-site relationships.
May perform the Clinical Trial Manager (CTM) function on one or more trials as needed.
Direct initiatives to identify and implement best practices and continuous improvement plans in Clinical Operations.
Qualifications and Key Success Factors
Bachelor's degree required; in a scientific field helpful, advanced scientific degree a plus
8+ years Industry experience directly managing clinical trials required. Must have worked within sponsor organization, although can be in combination with academic and CRO experience.
In-depth knowledge of clinical study operations, ICH-GCP Guidelines and other applicable regulatory requirements.
Demonstrated experience in study management/monitoring, as well as working, negotiating and managing performance of CROs and other external partners supporting study execution
Experience mentoring and directing members of clinical operations teams
Experience working with cross functional team members (e.g., Quality Assurance, Data Management, Biostats, Medical Writing, Safety, Clinical Supply Chain, Finance)
Intellectual curiosity: ability to think critically in a fast-paced environment, with a keen sense of urgency and demonstrated creative problem solving.
Highly organized, detail-oriented, and self-motivated and able to work autonomously, with a passion to deliver quality results
Strong verbal and written communication skills with an ability to build relationships internally and externally
The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement. You'll need comfort with screen work, basic hand coordination, and focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Compensation & Benefits
At Praxis, we believe that taking care of our people (and
their
people) is important, so we provide a world class benefits package to help you thrive. This includes 99% of the premium paid for medical, dental and vision plans. We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future? We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP. We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns. Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring. We aim high, collaborate hard, and produce results. Let's achieve the impossible together!
Annualized Base Salary$170,000-$215,000 USD
Company Overview
Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At Praxis we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high impact medicines for patients and families affected by and living with complex brain disorders. Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members.
Diversity, Equity & Inclusion
Guided by our core values, at Praxis Precision Medicines, Inc. we continue to DARE FOR MORE to advance, promote, and champion diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work each day. We are an equal opportunity employer and committed to providing opportunities to all qualified applicants without regard to race, religious creed, color, gender identity or expression, age, national origin, sexual orientation, disability, genetics, military service and veteran status, or any other characteristic protected by federal, state, or local laws.
Attention: Job Scam Alert
Praxis has recently become aware of fraudulent job recruitment postings from individuals claiming to represent Praxis. These postings seek financial information in connection with fraudulent opportunities for employment. If you suspect any fraudulent activity or misrepresentation in connection with a Praxis job opportunity, please report it to ***************************.
Praxis does not accept unsolicited submissions from recruitment agencies for open positions. We ask all recruitment agencies to refrain from contacting any Praxis employee regarding any position. All unsolicited resumes submitted by recruitment agencies to any Praxis employee in any form or method will be deemed to be the property of Praxis, and Praxis explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruitment agency.
$170k-215k yearly Auto-Apply 9d ago
Revenue Operations Lead
Typeform
Remote operational group lead job
Who we are
Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year-and integrates with essential tools like Slack, Zapier, and Hubspot.
Typeform is fully remote by design. For this role, we can hire candidates based in the ET timezone in the US.
About the Role
Typeform is scaling globally - across customers, markets, and go-to-market motions - and our systems need to scale with us.
Right now, some of our most critical revenue and support workflows are early-stage, fragmented, or manually held together. Product data doesn't always flow cleanly into our GTM tools. Support teams don't always have the context they need to hit SLAs. Partner data lives in too many places. And high-intent product signals (like PQLs) take far too long to reach Sales.
This role exists to fix that.
As Revenue OperationsLead, you'll be the technical owner who connects product, data, support, and GTM systems - building the foundations that reduce churn, enable international growth, and power our next stage of revenue scale.
This is a hands-on, high-impact role for someone who enjoys messy systems, complex integrations, and turning ambiguity into structure.
Things you will do: Own and evolve the Support Operations infrastructure
Take full ownership of our Zendesk setup, including widgets, automations, and bots.
Build and maintain Zendesk data pipelines so Support teams have the right customer context (plans, SLAs, product signals) at the right time.
Partner closely with Product and Engineering to ensure backend systems integrate cleanly with Support tooling.
Build GTM-ready data pipelines
Design and architect data pipelines that connect our product, warehouse, and GTM systems.
Translate Product Qualified Leads (PQLs) and Product Qualified Accounts (PQAs) into actionable, automated workflows for Sales.
Eliminate manual processes that currently delay outreach by weeks.
Enable international and scaled motions
Lead the technical enablement of Zendesk bots and workflows for international markets.
Support scaled CS initiatives through tooling, automation, and content delivery infrastructure.
Ensure our systems are ready for global growth - not just today, but long-term.
Turn field feedback into product insight
Build the infrastructure and reporting that synthesizes feedback from Support, Sales, and CX.
Create clear, consistent formats for sharing insights with Product Managers.
Ensure real customer signals influence product decisions.
Stand up partner data tracking
Architect and maintain partner data tracking across tools like Crossbeam and PartnerStack.
Ensure partner attribution, performance tracking, and reporting are reliable and always on.
Provide timely, accurate data to inform partner strategy and investment decisions.
What you already bring to the table:
Proven experience in Revenue Operations, Sales Operations, or a similar technical GTM role with a growing SaaS organization.
Deep experience owning and optimizing complex GTM tech stacks.
Strong data skills, including comfort working with SQL and data pipelines.
Experience with Reverse ETL or data integration tools (e.g. Census, Hightouch, or similar).
A strategic mindset - you design systems with long-term business goals in mind.
A hands-on approach and comfort working in early-stage or evolving environments.
No one likes a guessing game - that's why we're transparent about the salary range for this role. In addition to the base, we offer a 5-10% bonus depending on your level and performance. The range is broad because we tailor total compensation based on your location, experience, education, and skillset.
We also want to ensure equitable pay across the team and alignment with market data - but let us handle those details. We're committed to clarity and honesty, so feel free to ask us anything along the way.
Pay range$100,000-$150,000 USD
*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual's unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.
We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind-whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.
$100k-150k yearly Auto-Apply 4d ago
Operations Lead
Fleek
Remote operational group lead job
Fleek is a B2B Marketplace for wholesale second hand fashion. We enable professional resellers and retail stores to buy from vintage clothing suppliers from around the world. We are backed by top VC funds such as Andreessen Horowitz (a16z), and Y Combinator.
Role specific details
Your responsibility is to is to increase efficiency of Fleek's post sales operations and marketplace process, so that cross-border delivery, fulfilment, quality, and customer service are able to consistently improve, while the business scales. You will have full responsibility and ownership for the team's execution against set KPIs to reduce delivery time, implement logistics solutions across countries, reduce time to resolution of cx issues, and increase quality assurance, and reduce default rate.
You need to be a self-starter, innovative, and an analytical thinker who's comfortable with using data to make decisions. Your organisational and analytics qualities should be able to take our current manual processes and help streamline/automate them. This role will be a combination of higher strategic level decisions alongside getting your hands dirty. You will work closely with our C-suite and founders and help establish the direction for Fleek's operational initiatives.
Preferred Skills
At least 5+ years of demonstrated experience in data-driven decision-making and sound business judgement through strong analytical thinking and experimentation
Experience working cross-functionally across operations, finance, and product teams
Experienced in setting up customer service tools and processes
Experience in marketplaces, early stage startups is a plus
Ability to wear-multiple hats
Benefits
We at Fleek believe in happy employees :-)
Comprehensive healthcare coverage
Exclusive employee clothing drops courtesy Fleek
Flexible work hours & time off. We don't care where you are as long as the work gets done. We are a fully remote - -team spread across the US, UK, and Europe.
Shared ownership: Being On Fleek means you'll own a part of it
$93k-163k yearly est. 60d+ ago
Vehicle Operations Lead
Waabi
Remote operational group lead job
Waabi, founded by AI pioneer and visionary Raquel Urtasun, is an AI company building the next generation of self-driving technology. With a world class team and an innovative approach that unleashes the power of AI to "drive" safely in the real world, Waabi is bringing the promise of self-driving closer to commercialization than ever before. Waabi is backed by best-in-class investors across the technology, logistics and the Canadian innovation ecosystem.
With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: ************
You will...
* Manage, mentor, and develop a growing team of Vehicle Operators (VOs), handling performance monitoring and career development.
* Serve as the functional lead for Shift Supervisors, defining workflows and hand-off procedures to ensure seamless leadership coverage across testing.
* Manage shift schedules that ensure continuous fleet coverage while adhering to fatigue management policies and optimizing workforce utilization.
* Partner with the Test OperationsLead to align operator availability with mission volume forecasts, ensuring that all scheduled testing and commercial loads are fully crewed without delay.
* Oversee the daily deployment of Vehicle Operators, ensuring all shifts are staffed and personnel are "mission-ready" (physically fit, briefed, and equipped).
* Manage operational logistics essential for our growing test fleet, including onsite fuel coordination and DEF inventory.
* Enforce strict FMCSA and internal compliance, managing Hours of Service (HOS), Driver Qualification (DQ) files for all CDL holders.
* Maintain comprehensive operational records, ensuring the organization is perpetually audit-ready.
* Champion Waabi's Safety Culture, conducting safety briefings and ensuring all personnel adhere to strict safety policies both in the yard and on public roads.
Qualifications:
* 5+ years of experience in fleet operations, logistics, or transportation management.
* 2+ years of direct people management experience, specifically managing CDL operators, dispatchers, or shift-based teams.
* Active CDL (Class A) holder is strongly preferred; understanding the technical and physical demands of Class 8 operation is critical for managing this workforce.
* Deep knowledge of transportation regulations (DOT, FMCSA), particularly regarding Hours of Service (HOS) and compliance for commercial operators.
* Experience working in a technical or testing environment; previous experience in the Autonomous Vehicle (AV) industry is a strong plus.
* Ability to work flexible shifts, including days, nights, and weekends, to support a 24/7 operation and travel to remote sites/roadside locations as needed.
* Proficiency with fleet management software, scheduling tools, and telematics platforms.
Perks/Benefits:
* Competitive compensation and equity awards.
* Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).
* Unlimited Vacation.
* Flexible hours and Work from Home support.
* Daily drinks, snacks and catered meals (when in office).
* Regularly scheduled team building activities and social events both on-site, off-site & virtually.
* As we grow, this list continues to evolve!
Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!
Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$62k-121k yearly est. 45d ago
Strategy and Operations Lead
You.com 3.5
Remote operational group lead job
you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world-one that prioritizes transparency, privacy, and user control.
We're building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you'll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you're ready to make a difference and help us revolutionize the way people search and work, we'd love to have you join us!
About the Role
You'll lead strategic, cross-functional initiatives and help the leadership team make data-driven, high-leverage decisions. This role will sit at the intersection of strategy, operations and cross-functional execution and blends structured problem-solving with hands-on execution-ideal for someone from consulting or strategy backgrounds who loves building in fast-moving environments.
As Strategy & OperationsLead, you will own a portfolio of high‐impact, cross‐functional initiatives that don't fit neatly into existing teams. You will help define and operationalize key strategic priorities for the company-from growth levers, process and system design, to planning cycles and cross‐team alignment. You will act as a strategic thought‐partner to the executive team, while also rolling up your sleeves to drive operational excellence, analytic clarity, and scalable frameworks. You'll be wearing many different hats as you take on whatever is needed to help the business succeed, and setting the vision for the broader BizOps team.
Responsibilities
Lead complex, cross-functional projects that shape company strategy, from structuring the problem to implementing the solution.
Partner with leaders across the business, from product and engineering, to GTM, to operations, and support strategic decision making and initiative prioritization
Build scalable systems, processes, and frameworks that improve decision-making and accountability.
Communicate findings and recommendations clearly to technical and business audiences.
Incubate and help run new functions and teams
Qualifications
8-10+ years of work experience, including 2+ years at a top-tier management consulting, investment banking, or PE / VC firm, and 2+ years at a high-growth tech company driving high-impact cross-functional projects
Proven ability to bring structure to ambiguity and drive projects from idea to impact.
Strong analytical and problem-solving skills; comfort with data and financial models.
Proven experience leading and managing large cross-functional projects and teams
Excellent communication and cross-functional collaboration skills.
Exceptional follow through and high level of accountability, proven ability to take ownership
Background in high‐growth SaaS / AI/native companies.
Comfort working in an early scaling company: building operating systems where none yet exist; ability to create process and structure.
MBA or advanced degree appreciated but not required.
Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.
Salary Band
$200,000 - $240,000 USD
Company Perks:
Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions
Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge*
A competitive health insurance plan covers 100% of the policyholder and 75% for dependents*
12 weeks of paid parental leave in the US*
401k program, 3% match - vested immediately!*
$500 work-from-home stipend to be used up to a year of your start date*
$1,200 per year Health & Wellness Allowance to support your personal goals*
The chance to collaborate with a team at the forefront of AI research
*Certain perks and benefits are limited to full-time employees only
You.com participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. (English/Spanish: E-Verify Participation/Right to Work)
We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.
$62k-116k yearly est. Auto-Apply 60d+ ago
Workplace Operations Lead
Nerdwallet 4.6
Remote operational group lead job
At NerdWallet Small Business, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do.
NerdWallet Small Business is seeking an experienced Office Lead to join our team.
You will work closely with the Leaders in the New York office and be responsible for overseeing the office's day-to-day operations, ensuring smooth and efficient operations. This role requires excellent communication skills, strong multitasking abilities, and a proactive, friendly approach that brings positivity and pride to every interaction.
A successful candidate will take ownership of the office, anticipate needs, and thrive on keeping things in order. They'll bring structure and energy to a busy, fast-paced office - someone who notices what needs to be done, acts quickly, and follows through to completion.
Where you can make an impact:
* Own all aspects of daily office operations - ensure cleanliness, readiness, and professional presentation of all workspaces.
* Greet and host guests; manage visitor logistics, sign-ins, and meeting room readiness.
* Maintain office supplies, food and beverage inventory, and other items that support day-to-day needs.
* Partner with onsite leadership, IT, Recruiting, and HR teams for onsite tasks.
* Assist with any setup for internal meetings, visiting teams, investor visits, and board meetings.
* Liaise with building management for maintenance and access issues.
* Support your in-office colleagues with ongoing tasks and projects.
* Oversee a team member operating the Phoenix office.
* Handle mail and courier services - collect, sort, and distribute deliveries promptly.
You are:
* Resilient: Able to thrive in a fast-paced environment, with an aptitude for time management, organization, and communication. Steady under pressure, positive, and adaptable.
* Proactive: Take initiative, follow through reliably, and work with a sense of urgency. Anticipates needs - doesn't wait to be told.
* Detail-oriented: Achieve thoroughness and accuracy when completing a task and make a conscious effort to understand causes instead of just the effects.
* Articulate: Build effective working relationships with teams through clear, reliable verbal and written communication.
* Dependable: Possess a strong understanding and ability to handle confidential information.
* Balanced personality: Polished enough for executives, grounded enough for everyday needs.
Your Experience:
* 5+ years of administrative or office management experience, ideally in a dynamic or fast-paced environment.
* Proven ability to handle multiple priorities with efficiency and calm.
* Strong organizational and time-management skills; meticulous attention to detail.
* Clear and confident communication skills, both written and verbal.
* Experience with Google Workspace and Slack.
* Independent, proactive, and comfortable making smart decisions without waiting for direction.
* Exercises good judgment, tact, and discretion in all interactions.
Where:
* This role will be based in New York, New York and in-office 5 days per week.
What we offer:
Work Hard, Stay Balanced (Life's a series of balancing acts, eh?)
* Industry-leading medical, dental, and vision health care plans for employees and their dependents
* Rejuvenation Policy - Flexible Vacation Time Off + 11 holidays + holiday company shutdown
* New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
* Mental health support
* Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
* Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
* Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
* Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
Have Some Fun! (Nerds are fun, too)
* Nerd-led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
* Hackathons and team events across all teams and departments
* Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
* Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your future (And when you retire on your island, remember the little people)
* 401K with 4% company match
* Be the first to test and benefit from our new financial products and tools
* Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
* Disability and Life Insurance with employer-paid premiums
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.
NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice.
NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:
* E-Verify Participation Poster (English+Spanish/Español)
* Right to Work Poster (English) / (Spanish/Español)
#LI-Onsite
#LI-5
$120k-154k yearly est. 46d ago
CX Operations Lead
Mento
Remote operational group lead job
Mento is a human and AI coaching company with the mission to help people perform their best at work. We're reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI technology to build a solution that can scale our impact.
We're empowering the employees at the fastest-growing companies, with 5x user growth and 3x revenue growth in the past year. Our partners include Anthropic, Gusto, Hims & Hers, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises.
About The Role
As Mento's CX OperationsLead, you'll build the operational backbone that enables our Customer Experience team to deliver exceptional outcomes at scale. This is a systems-building role where you'll transform reactive, manual processes into proactive, automated workflows that drive account health, member satisfaction, and seamless onboarding. You'll own the operational machinery behind renewals, member engagement, and account success - designing the systems, dashboards, and cross-functional processes that help us grow 2-5x while maintaining the personalized, high-touch experience our partners expect. Starting with hands-on execution of critical workflows, you'll evolve the role toward continuous improvement through process optimization, automation, and data-driven decision-making.
Key Responsibilities:
Own the operational rhythm of customer success - manage renewals tracking and design systems to move accounts toward positive health indicators (high member satisfaction, 100% seat utilization, strong engagement, and renewal readiness)
Design and execute partner implementation and member onboarding at scale - build seamless, automated onboarding experiences using HubSpot, Zapier, and Slack that feel personalized while reducing manual touchpoints
Continuously optimize processes - identify bottlenecks, inefficiencies, and opportunities for automation; run experiments to improve speed, accuracy, and scalability across CX operations
Own day-to-day partner operations - serve as the operational hub for partner accounts, managing ongoing requests, coordinating cross-functional responses, troubleshooting issues, and ensuring seamless communication between partners, members, and internal teams
Own key member touchpoints - conduct discovery calls with new members to understand their goals and context, facilitate match calls to ensure strong coach-member fit, program extensions, and any member-facing moments that require personal attention and care
Drive member activation and engagement - proactively reach out to members who are underutilizing coaching, troubleshoot roadblocks, and create accountability for members to get maximum value from their coaching experience
Partner and Member feedback loops - systematize how member feedback (surveys, NPS, support tickets) gets captured, analyzed, and turned into actionable insights for Product, Coaching, and CX teams
Vendor and tool management - evaluate, implement, and manage integrations or new tools that improve CX team efficiency (e.g., scheduling tools, survey platforms, communication automation)
You're Excited About This Opportunity Because You…
Are energized by 0-1 challenges where you build systems from scratch, own your priorities, and make decisions without needing constant direction
Thrive on process improvement - you see multi-step manual processes and instinctively design structure, automation, and clarity while maintaining the human touch
Love connecting with people AND building systems - you're equally energized by a great member conversation and by designing the automation that makes those conversations more impactful
Are highly technical and tool-savvy - you're fluent in HubSpot, Zapier, and CRM architecture; you learn new tools quickly and aren't afraid to roll up your sleeves
Have a customer-first mindset - you understand that operational excellence ultimately serves better member and partner outcomes, and you balance efficiency with quality
Move quickly with attention to detail - you ship fast but sweat the small stuff; you know that broken workflows and dropped balls erode trust
Are highly organized and able to prioritize and juggle multiple tasks
Love working with partners - you're energized by building trusted relationships with client stakeholders, understanding their organizational goals, and becoming their go-to problem solver
Preferred Qualifications
2+ years in customer success, member operations, or customer/revenue operations (preferably at a B2B SaaS or tech company)
Proven track record in member-facing or client-facing roles in fast moving tech startups - experience conducting discovery calls, onboarding conversations, or relationship management with strong interpersonal skills
Project management and process improvement experience with measurable results
Experience supporting account management or customer success teams through renewals cycles, onboarding programs, or expansion motions
Located where a majority of our partners are: SF, LA, NY
Why Work with Us?
We are a company dedicated to empowering professionals to live meaningful careers. That starts with our culture at Mento.
You're very excited about being part of a team crafting novel ways for people, teams, and companies to unlock their performance, growth, and how we all work together.
We work hard to foster a workplace built around trust, respect, collaboration, and having fun. We believe that feeling comfortable and safe at work is critical to creativity and productivity. Work-life balance should be your right, not your reward. As long as you are getting your work done and being accountable to your teammates, we don't care when, where, or how you work.
We are a highly collaborative work-environment where every team member plays a critical role in building our products, shaping our culture, and growing our business. This is a unique opportunity to join an early-stage, mission-driven team.
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you're passionate about helping more people feel and perform their best at work, we want to hear from you.
Salary: $75,000 - $85,000 + equity
Other benefits and perks include:
✈️
Fully Remote - ability to work from anywhere with bi-annual team offsites
🏥 Medical, dental, vision, and a 401k plan
🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh)
💻 $500 home office stipend
👥 Access to your own Mento Coach
$75k-85k yearly Auto-Apply 2d ago
Physician Operations Lead
Expedient Staffing Solutions
Remote operational group lead job
The OperationsLead will be responsible for assisting in the management of daily operational processes for medical group clients across several regions. The OperationsLead plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying work-flow issues and providing solutions. With sharp attention to detail one would discern client problems and communicate/escalate root cause issues to appropriate parties. The OperationsLead must be able to proactively monitor daily work-flow and staff productivity while adhering to key revenue performance and quality metrics across multiple physician group systems. This job if for a remote position and pays $26.00/ hour.
Responsibilities:
Responsible for deployment/implementation activities for our physician revenue cycle clients
Implementation activities include initiatives in the deployment of the people, process, technology, and analytics standard model
Understands and communicates trends and required actions to improve key revenue metrics and performance to Director and client revenue cycle executive leadership
Mitigates end-to-end revenue leakage through change management, lean process improvement, making recommendations for innovative software development, and advanced quantitative analysis on core financial metrics.
Serves as a subject matter expert on the physician revenue cycle model
Develops industry knowledge that serves as a foundation for career progression
Interprets basic data sets and create data analyses to drive desired results.
Responds to ad-hoc client requests and develops solutions in a timely manner.
Coaches client staff and managers to improve workflow and operational performance.
Provides value-add feedback to leadership on development of project plans.
Required Qualifications:
Obtained Bachelor's degree in Accounting, Finance, business Administration, Healthcare Administration, or other science related field.
Experience in an analytical environment and evidence of organization skills.
Exemplary problem-solving abilities and practical analytical competency to identify trends using data.
Functional computer knowledge, including Excel spreadsheets, pivot tables and Microsoft Office products.
Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed.
Ability to work independently and collaboratively with a team on multiple tasks and assignments.
Some travel may be required in the future based on business need
Desired Qualifications:
Medical group revenue cycle experience
Proficiency with tools like Excel (vlookup) and PowerPoint
$26 hourly 60d+ ago
Manufacturing Supervisor [Management Consultant]
Dewolff, Boberg & Associates
Remote operational group lead job
With over 35 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries.
Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, “on the floor”, coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements.
Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability.
This position requires 100% weekly, Sunday-Friday travel to designated project locations.
We focus on implementation and transformational change and deliver value by:
Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability
Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes
Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making
Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities
Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability
Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization
Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors
Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies
Assist the client with tool building and/or modification
Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed
Travel and Per Diem:
All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred
Weekend travel flexibility including company paid companion flights or other city destination accommodations
All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel
A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport
Benefits:
DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee
Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k)
Two weeks paid vacation + one week paid PTO + paid year-end holiday closure
Advancement Opportunities:
At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions.
We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us.
Professional Requirements:
Bachelor's Degree in Business, Management, Engineering or related field
Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred)
Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams
Strong observation, analytical, numerical reasoning, business acumen and leadership skills
Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization
Ability to balance delivery of results, problem solving and client management
Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle
Develop a high level of personal and professional credibility with all levels of the organization and external client
Ability to adapt to fast-paced, high pressure and changing environments
Exceptional communication (verbal, written and presentation) skills
Ability to succeed in a team environment and deliver/receive daily constructive feedback
Advanced proficiency in MS Office Suite specifically Excel
Ability to pass a pre-employment background, criminal, financial/credit and drug screening
The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability.
We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.
$72k-106k yearly est. Auto-Apply 60d+ ago
Client Operations Lead
Terra Holding Co 4.5
Remote operational group lead job
We're looking for a project manager with a proven track record of delivering complex digital marketing initiatives and leading cross-functional teams. In this role, you'll own the delivery and operational success of key client projects, streamline workflows, and serve as a trusted partner to clients - helping them turn strategic goals into real results. This is a mid-to-senior level position with opportunities to mentor others and influence how we deliver work across the agency.What You'll Do
Own the successful delivery of projects across your book of accounts, from kickoff through completion
Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals
Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments
Lead cross-functional teams spanning strategy, content, design, paid media, and web development - ensuring clarity, alignment, and accountability at every step
Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships
Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed
Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic
Ensure on-time delivery of all work - and when timelines shift, reset expectations thoughtfully with both clients and internal teams
Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up
Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom)
Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client
Track project goals and ensure measurable progress toward client outcomes and overall success
Who You Are
You have at least 4 years of experience in a fast-paced agency environment, where you've led cross-functional project teams and managed client communications end to end.
A highly organized, client-focused project leader with a track record of delivering complex digital marketing and web projects
Skilled at managing deadlines, dependencies, and shifting priorities without letting anything fall through the cracks
A clear and confident communicator who knows how to build trust and drive alignment across clients and teams
Comfortable leading client conversations, asking thoughtful questions, and translating abstract goals into actionable plans
Proactive, resourceful, and unafraid to dive into the details - whether that means unblocking a teammate or troubleshooting a delivery risk
Flexible and fast-moving, able to switch contexts easily while maintaining focus and clarity
Experienced with project management tools like ClickUp, Asana, or Airtable, and skilled at maintaining, scaling, and improving systems that keep projects and teams aligned
Primarily based in Eastern Time hours (9:00am-6:00pm ET), with the flexibility to meet with clients and collaborate with our international team when needed
Perks & Benefits
In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
100% company funded health insurance, with dental and vision options
Paid parental leave
401(k) plan to help save for your future
Permanent remote work option
Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
Monthly wellness stipend and quarterly employee appreciation gift
One-time reimbursement for work from home equipment
Monthly team bonding sessions
Pre-tax commuter benefits
The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day
About Terra
Terra is a digital marketing and creative agency built by an integrated and international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives by acting as an extension of our clients' teams and delivering exceptional online experiences, content, and marketing strategies.
Our team is innovative, tech-forward, and creative by nature. We are dedicated to pushing boundaries and staying ahead of the curve in today's ever-evolving digital landscape. We believe in the power of collaboration and foster a work environment that encourages creativity and growth. And with a strong focus on work-life balance, we prioritize the well-being and career development of our team members. Finally, we are committed to promoting from within and offering meaningful opportunities for professional growth.
Terra is also an equal-opportunity employer.
We recruit, employ, train, compensate, and promote team members regardless of their race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status (as required by applicable law).
Our top goal as an employer is to bring together a diverse mix of talented people who are excited to join our company, stay with Terra for a long time, and do their best work while they're here. We take pride in the quality of the services and work we provide to our clients, and we know none of it is possible without the hard work and commitment of our passionate and creative employees.
$35k-47k yearly est. Auto-Apply 57d ago
Branch Operations Lead - Columbus Central West - Columbus, OH
Jpmorgan Chase & Co 4.8
Operational group lead job in Columbus, OH
JobID: 210696985 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch OperationsLead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
* You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
* You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
* You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
* You have 1+ years of retail banking experience.
* You have a high school degree, GED, or foreign equivalent.
* You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
* You have 6+ months of Associate Banker (Teller) experience.
* You have a college degree or military equivalent.
Training and Travel Requirement
* You'll successfully complete our Branch OperationsLead Training Program before being considered for placement as a Branch OperationsLead.
* You'll need to be able to travel as required for in-person training and meetings.
$72k-93k yearly est. Auto-Apply 22d ago
Manufacturing Supervisor
Sk Food Group 4.4
Operational group lead job in Groveport, OH
Hungry for a new career?
Imagine...working for a company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having stimulating work experience are part of the same process.
We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture. We are looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make a difference.
We are looking for a Manufacturing Supervisor that supervises hourly associates working in the manufacturing department making sure they complete their duties and follow all QA and safety procedures in a timely manner with the least possible waste.
RESPONSIBILITIES:
Supervise and direct associates in performing job duties and ensure assigned tasks are completed.
Enforce, develop and maintain safe working practices for all production associates.
Develop and train production associates in their respective work areas.
Provide guidance and input to associates about career development feedback and opportunities.
Counsel production associates on job performance and implement or make recommendations on disciplinary actions as necessary.
Conduct performance reviews and other periodic performance feedback.
Responsible for hiring, managing, disciplining and terminating associates.
First Shift: Early morning machine component and associate set-up.
Review daily production schedule.
Ensure daily paperwork and documentation is completed on a timely and accurate manner.
Ensure the use of correct products at the correct settings.
Ensure that product produced is of the highest quality watching for proportions and correct placement of components in each sandwich.
Monitor sanitation to verify constant removing of waste, garbage and other material from the floor.
Return to stock items not used during the day.
Complete resource planning to ensure we have needed staffing daily to ensure completion of orders.
Review and verify accuracy of associate time punches in ADP.
Review cost of goods and variance reports.
Plan/schedule next day's production run.
Responsible for maintaining HACCP compliance for department.
This position is primarily responsible for directly supervising production associates and/or temporary associates.
Other duties as assigned.
Regular and predictable attendance is an essential function of this position.
QUALIFICATIONS:
Associate's degree (A.A.) or equivalent from two-year college or technical school; or two years of related experience and/or training; or equivalent combination of education and experience.
Must be able to communicate in English, fluency in other languages is preferred.
Knowledge of and training in Good Manufacturing Practices (GMPs).
Safe Food Handling knowledge and training, manufacturing or production techniques.
Understanding of HACCP requirements.
BENEFITS:
SK Food Group provides competitive salaries and a wide variety of benefits including programs that provide for your health and welfare, help you prepare for retirement and truly enable you to balance your work and family life.
Medical, Dental & Vision Insurance
Associate Bonus Programs
Family & Friends Referral Bonuses
DailyPay - Access Earned Pay Sooner
401k Retirement Plan with company match
Paid Time Off and Paid Holidays
Paid Parental Leave
Health & Dependent Care Flex Spending Accounts
Dependent scholarship opportunities
Educational Tuition Assistance
ABOUT US:
Established in 1943, the SK Food Group is a leader in the food manufacturing and wholesale food sales industry. We produce a complete line of products for many different market segments including retail, convenience stores, vending and the transportation industry. In addition, we pride ourselves on the sub-contract manufacturing and private labeling capabilities our company offers to customers throughout the United States. Please visit ************************** for more information.
$56k-73k yearly est. Auto-Apply 32d ago
Environment Governance/Operations Lead
Hexaware Technologies, Inc. 4.2
Remote operational group lead job
What Working at Hexaware offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles.
“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”
We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day.
The Hexaware Advantage: Your Workplace Benefits
· Excellent Health benefits with low-cost employee premium.
· Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
· Unlimited training and upskilling opportunities through Udemy and Hexavarsity
Who we are?
At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services.
At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology.
We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow.
Position: Environment Governance/OperationsLead
Location: McLean, VA
Duties and Responsibilities:
Key Responsibilities:
Governance & Standards
Define and implement governance frameworks for environment management across all stages (Dev, SIT, UAT, PERF/NP CTE, PROD).
Define Test Data refresh strategy and explore just-in-time refresh, including option for data virtualization.
Establish policies for environment provisioning, decommissioning, refresh cycles, and compliance with security and regulatory requirements.
Environment Currency & Stability
Ensure all environments are current with application versions, patches, and infrastructure updates.
Monitor environment health and proactively address configuration drift or technical debt.
Build an environment dashboard to review the state of all non-prod env. and services in real time (moved from Accountability & Collaboration section).
Accountability & Collaboration
Demonstrate the subject matter expertise and executive influencing skills to obtain senior stakeholder buy in.
Partner with product teams to enforce environment management standards and SLAs.
Conduct regular reviews and audits to ensure adherence to governance policies.
Build & Maintain Strategy
Define and oversee strategies for environment build, refresh, and maintenance leveraging automation and Infrastructure-as-Code principles.
Collaborate with DevOps and platform engineering teams to optimize CI/CD pipelines for environment provisioning.
Create and maintain clear and concise environment management documentation.
Technical Skills & Qualifications:
Strong understanding of DevOps practices, CI/CD pipelines, and environment automation.
Experience with container orchestration (Kubernetes, OpenShift), virtualization platforms, and cloud-native environments.
Knowledge in Infrastructure-as-Code tools (Terraform, Ansible) and Scripting (PowerShell, Python).
Familiarity with credential management (HashiCorp Vault, CyberArk), logging, and monitoring solutions.
Excellent communication and stakeholder management skills to drive governance and accountability.
What you'll get from us:
Insert US/employee benefits here e.g.:
• Competitive Salary
• Company Pension Scheme
• Comprehensive Health Insurance
• Flexible Work Hours and Hybrid Work Options
• XX days paid annual holidays + public holidays.
• Professional Development and Training Opportunities
• Employee Assistance Program (EAP)
• Diversity, Equity, and Inclusion Initiatives
• Company Events and Team-Building Activities
Equal Opportunities Employer:
Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
$77k-98k yearly est. Auto-Apply 5d ago
Manufacturing Supervisor
Tosoh Smd
Operational group lead job in Grove City, OH
Tosoh SMD, Inc. is a global leader in semiconductor materials. Our superior products help customers introduce cutting edge technologies that make our lives easier and move us into the future. Our state-of-the-art manufacturing facility and materials laboratory located in Grove City, OH manages the entire life cycle of our products, including supply chain development, research and development, manufacturing, testing and distribution.
Our innovative and devoted team of scientists, engineers, metallurgical experts, manufacturers and managers continuously collaborate and strategize to improve and create new materials for a wide range of customers' semiconductor needs. These products are used in many final applications like automotive, mobile devices, computers, artificial intelligence, 5G networks and industrial automation. As one of over 100 Tosoh Corporation's family of companies our motto is
"We Make the Material That Makes Your Devices Work".
The Manufacturing Supervisor works to develop and optimize manufacturing team performance within their defined department. Provides direction to manufacturing to leadoperators and employees, with or in place of the Manufacturing Manager. Responsible for ensuring safe and correct set up of equipment, managing the workflow for production needs, and ensuring efficiency during the daily manufacturing operations.
Reporting Relationships
The Manufacturing Supervisor reports to the Manufacturing Manager.
Major Duties and Responsibilities
Understand and adhere to all safety requirements and coach those behaviors to the Tosoh team. Communicate identified risks to all levels of leadership and provide proposals for resolution. Required to be an emergency response and safety team member.
Managing the use of equipment and employee operations based off scheduling needs and customer demand.
Accountable for performance and standardization of 5S (Sort, Set in Order, Shine, Standardize, and Sustain) in defined department to maintain a safe, organized, and efficient work environment for you and your team members.
Assist with the development of process documentation. Communicate and identify differences between actual process and documentation. Communicate and document non-conformances for employee and department development. Drive resolution of non-conformances through review of non-conforming orders in the department.
Drive team achievement of defined output standards as measured by daily operational efficiency for the department. Assist in direct production needs as required to meet business objectives.
Ensure adherence to production schedule through monitoring dispatch information and resolving gaps that would prevent adherence to schedule.
Drives root cause analysis of performance variance to key metrics amongst team members and drives improvement actions.
Responsible for employee career progression through development plans and performance reviews.
Identifies gaps in manufacturing operations and pursues closure through reallocation of resources, cross-training, interviewing, hiring, and successfully on-boarding new-hires.
Provides counseling/coaching of employees and maintains proper documentation of each session.
Maintain regular and reliable attendance.
Leads development of team culture through alignment with company values and code of conduct. Maintain a positive attitude, display enthusiasm for assigned tasks, and communicate effectively and professionally with team members.
Demonstrate flexibility of schedule when pursuing or performing training opportunities to achieve personal and company objectives.
Education
High school diploma or GED.
Skills and Qualifications
Previous experience in manufacturing leadership or job-related leadership is required.
Effective organizational, interpersonal, and communicational skills
Effective utilization of basic computer applications, including office and production systems
Physical Requirements
Ability to lift and move up to 40 pounds on a regular and routine basis.
Frequent bending and twisting required.
Must be able to stand and walk for extended periods of time.
Must be able to wear required personal protective equipment (PPE) as defined by process.
Tosoh SMD, Inc. is an Equal Opportunity Employer M/F/Disabled/Veterans
$57k-80k yearly est. 6d ago
Manufacturing Supervisor
Superior Plastics
Operational group lead job in Plain City, OH
Job Description
Join the dynamic team at Superior Plastics as a Full Time 1st or 3rd Shift Manufacturing Supervisor in Plain City, Ohio! This exciting opportunity places you at the forefront of our production processes, where your leadership will directly impact our efficiency and product quality. Embrace the challenge of supervising a dedicated team in a fast-paced manufacturing environment, enhancing your skills in management and technical operations.
With a competitive pay range of $20 to $25 per hour, depending on experience, your expertise will be recognized and rewarded. You'll thrive in an onsite role where collaboration and innovation are valued, making every shift an opportunity for professional growth and contribution. You will receive great benefits such as Medical, Dental, Vision, 401(k), Company Paid Life Insurance, Health Savings Account, Company Paid Disability, Paid Time Off, Paid Holidays, Snack/Drink Room, and we are 100% Employee Owned Business. Take the next step in your career and apply today to be a vital part of a company committed to excellence in the manufacturing industry!
What does a Manufacturing Supervisor do?
As a Manufacturing Supervisor at Superior Plastics, your daily responsibilities will center around ensuring smooth operations on the production floor. You will oversee a team of operators, providing guidance and support to optimize productivity and maintain high safety standards. Your role will involve monitoring production schedules, quality control, and troubleshooting any issues that arise during the shift. You will be responsible for conducting regular team meetings to foster communication, as well as implementing training programs for new staff to ensure they are well-prepared.
Additionally, you'll collaborate with other departments to streamline processes, maintain equipment, and uphold compliance with industry regulations. Strong problem-solving skills and effective communication will be vital as you work to achieve daily production goals while motivating your team to maintain a positive work environment.
Are you the Manufacturing Supervisor we're looking for?
To excel as a Manufacturing Supervisor at Superior Plastics, several key skills are essential. First and foremost, strong leadership abilities are crucial to effectively guide and motivate your team while fostering a productive work environment. Excellent communication skills will allow you to convey expectations clearly and facilitate collaboration among team members. Problem-solving skills are vital for quickly addressing production challenges and ensuring efficient operations.
A keen eye for detail will help you maintain high standards of quality control and safety compliance. Additionally, time management skills are important for balancing multiple tasks and meeting production deadlines. You should also possess a solid understanding of manufacturing processes and best practices, enabling you to make informed decisions. Finally, adaptability is essential, as you'll need to navigate a dynamic environment and respond to changing production demands proactively.
Get started with our team!
If you think this job is a fit for what you are looking for, great! We're excited to meet you!