Top Operations Administrator Assistant Skills

Below we've compiled a list of the most important skills for an Operations Administrator Assistant. We ranked the top skills based on the percentage of Operations Administrator Assistant resumes they appeared on. For example, 8.4% of Operations Administrator Assistant resumes contained Customer Service as a skill. Let's find out what skills an Operations Administrator Assistant actually needs in order to be successful in the workplace.

The six most common skills found on Operations Administrator Assistant resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Operations Administrator Assistant jobs:
  • Coordinated complex schedules for senior executives; requiring strong working relationships and superior customer service at all organizational levels.
  • Provide excellent administrative support and data/customer service ensuring satisfaction and positive growth in the Wine and Liquor Industry.
  • Performed office duties/and customer service* Worked on database management and on-air production* Increased advertising sales, and marketing partnerships
  • Worked in a corporate environment to support approximately 134 retail locations nationwide through customer service and purchasing.
  • Provided excellent customer service by developing relationships, settling disputes and anticipating needs to prevent anomalies.
  • Processed all customer service calls relating to poor service or damaged vehicles/property resulting from Fleet drivers.
  • Developed methods and procedures to ensure quality customer services & improved productivity of departments.
  • Provide excellent customer service to clients and vendors, establishing positive relationships and experiences.
  • Performed effective customer service endeavors including diffusing, neutralizing and resolving client issues.
  • Participated in administrative, clerical, secretarial, accounting and customer service duties.
  • Greeted customers and directed inquiries appropriately while maintaining high standards of customer service.
  • Full administrative and office operations support, customer service and information technology.
  • Provide exceptional customer service by facilitating clear communication between technicians and customers.
  • Administered training registration for 50 customer service representatives and clerical staff.
  • Provide professional communication and customer service for all guests entering dealership.
  • Provided outstanding customer service while greeting and assisting potential clients.
  • Exercised excellent customer service, communication and troubleshooting skills daily.
  • General bookkeeping, data entry and coordinated customer service inquiries.
  • Retained customers who were irate by displaying exceptional customer service.
  • Coordinate international shipments and various functions with Customer Service Supervisor.

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2. Appropriate Personnel

high Demand
Here's how Appropriate Personnel is used in Operations Administrator Assistant jobs:
  • Evaluated subordinate job performance in conformance to regulations, and recommends appropriate personnel action.
  • Monitored medical and security alarms, dispatching appropriate personnel when necessary.
  • Create and communicate action items/responses for requests to appropriate personnel.
  • Directed all walk-in dealership customers to appropriate personnel.
  • Provide weekly calendar schedules to appropriate personnel.
  • Directed matters to appropriate personnel.
  • Answered the phone on behalf of the organization, and routed calls to appropriate personnel.
  • Received incoming phone calls for the office and directed them to the appropriate personnel.
  • Managed work flows and directed questions to appropriate personnel for resolution.
  • Contacted appropriate personnel to handle basic maintenance issues.
  • Answered and transferred calls to appropriate personnel.
  • Handled all emergency codes by contacting appropriate personnel.I transferred to Administrative Assistant for departmental office in Capacity Management.
  • Handled employee and customer issues in an unbiased manner and triaged to appropriate personnel and/ or department.

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3. Office Supplies

high Demand
Here's how Office Supplies is used in Operations Administrator Assistant jobs:
  • Provided facilities management support including ordering of all office supplies and equipment, extensive on-site and telephone contact support.
  • Operated desktop computer general office equipment; monitored and managed and office supplies.
  • Planned and ordered replenishment of office supplies for Operations Department and manufacturing floor.
  • Maintain inventory of office supplies for manufacturing areas.
  • Monitored inventory levels of computer and office supplies.
  • Maintained departmental calendars, ordered office supplies.
  • Purchased office supplies and coordinated equipment maintenance.
  • Produce graphs and charts, communicate with vendors and suppliers, order office supplies, and maintain all employee uniform requests.
  • Followed a series of procedures to request office supplies; notified employee vacations and other activities related to the field.
  • Supplied equipment manager: issue, organize, and maintain all manner of equipment from office supplies, to vehicles.
  • Updated email contacts lists, responded to donation requests, ordered office supplies, operated copier and fax machine.
  • Negotiated the purchase of office supplies and office equipment in accordance with company purchasing policies and budgetary restrictions.
  • Managed the process for resolving customer issues, filling orders, and inspecting ordered office supplies before usage.
  • Analyze reports for furniture, office supplies, kitchen and pantry needs to ensure adequate inventory is available.
  • Requested office supplies through the Purchasing office by requisition or purchase order; trained in P-card purchases.
  • Ordered office supplies for Operations Department via the web and place special orders for items as needed.
  • Process expense reports for the two directors and staff, order office supplies and office equipment.
  • Typed letters, memos, financial reports using Wang Word Processor, ordered stock office supplies.
  • Ordered monthly office supplies, maintained and filed contracts for various companies and oversaw payment.
  • Manage procurement of goods and services including computer equipment, office supplies, reference materials.

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4. Data Entry

high Demand
Here's how Data Entry is used in Operations Administrator Assistant jobs:
  • Answered business telephone line, Data Entry and assisted with designing company brochure, Collected payments for party rentals/distributed written receipts
  • Executed data entry encompassing event information, attendance assignments, and evaluation reports; set-up training center for academies.
  • Provided administrative assistance as required; including data entry, information research and distribution, filing and memos.
  • Provided administrative and secretarial support, including answering telephones, data entry, and department incoming mailbox.
  • Performed data entry requests; manage bulletin board/information center; distribute and reconcile monthly LDS statements/invoices.
  • Conduct administrative procedures including data entry and inventory using company specific database software.
  • Performed related administrative support, clerical and data entry duties as required2
  • Maintain computer reports and troubleshoot data entry discrepancies.
  • Managed merchandise data entry records.
  • Collaborated cross-department to assure all administration had been in order, including the batching of invoices and data entry of accounting.
  • Introduced and launched in-house Control Room Data Entry system (CDE) in conjunction with Pocket PC system in Refinery.
  • Performed data entry on purchase orders for commissaries on Marine Bases across the United States using Micro Soft Access System.
  • Assist in all areas of administrative work including data entry, receptionist duties, file organization, team recognition events.
  • Handled multifaceted clerical tasks (e.g., records management, filing, data entry, scheduling, and billing).
  • Reorganized and streamlined the company's filing structure, bookkeeping logs, and data entry to be more adequate.
  • Handled daily mail and faxes, updated, inputted and maintained data entry paperwork and filing for compliant regulations.
  • Complete data entry for all customer orders, company order, inventory, and pricing for wholesale company.
  • Supported accounting department with data entry, lien waivers, contractual documents and invoicing into accounting software system.
  • Automated key aspects of data entry utilizing knowledge of MS Excel and Macros to save time and money.
  • Performed Administrative duties including data entry, faxing, and filing, answering phones and assisting the group.

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5. Travel Arrangements

high Demand
Here's how Travel Arrangements is used in Operations Administrator Assistant jobs:
  • Managed all national/international travel arrangements.
  • Coordinate hotel accommodations, flight arrangements, meeting space, transportation and other travel arrangements annually within a limited budget.
  • Coordinated and made travel arrangements for COO and others as requested; actively participated in professional development of self.
  • Scheduled and maintained daily meetings, appointments, calendars, and travel arrangements/reservations.
  • Handled special projects and travel arrangements for V.P./Operations and four divisional managers.
  • Coordinated travel arrangements and travel expense reconciliation, memos and preparing spreadsheets.
  • Arranged travel arrangements for commercial, private domestic and international travel.
  • Organized international travel arrangements; dictation and transcription; meeting logistics.
  • Handled heavy travel arrangements, accommodations and continuing education record keeping.
  • Fulfilled general administrative duties; travel arrangements; expense reporting.
  • Coordinate travel arrangements for department personnel, process travel reimbursements.
  • Scheduled and coordinated domestic and international travel arrangements for management.
  • Handled extensive travel arrangements; priced airfares/hotels for cost effectiveness.
  • Processed travel arrangements and produced power point presentations for meetings.
  • Schedule applicant interviews as requested including travel arrangements if necessary.
  • Coordinated tasks involving travel arrangements to developing Excel charts.
  • Coordinate company events and necessary travel arrangements for executives.
  • Coordinated complex schedule and travel arrangements for multiple individuals.
  • Travel arrangements and itineraries for all company personnel.
  • Coordinate all travel arrangements for Operations management personnel.

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6. Purchase Orders

high Demand
Here's how Purchase Orders is used in Operations Administrator Assistant jobs:
  • Retrieved and distributed incoming faxes/purchase orders/emails/website responses, and processed quality assurance issues such as student class evaluations/instructor applications.
  • Received/reviewed customer purchase orders for processing and confirming, to proceed with production order.
  • Maintained several blanket purchase orders.
  • Prepare requisitions for rental/Purchase orders.
  • Created and processed inventory purchase orders which included matching and closing; prepared documents for inventory transfers from the Mexico plant.
  • Received and entered in purchase orders for gas cylinders, work uniforms, equipment and bills from outside vendors in database.
  • Prepared letters, memorandums, presentations, purchase orders and any/all correspondence for the health, safety, and environmental department.
  • Draft fiscal expenditures such as; payment request, purchase orders, checks requests, travel advances and operational expenses.
  • Worked with outside vendors on various issues, prepare purchase orders for field equipment and/or services, and invoice reconciling.
  • Write variance purchase orders to trade partners as needed for items that are not already budgeted to the home.
  • Played a key role in communicating with vendors and customers, including processing purchase orders and invoices.
  • Processed and tracked budget, requisitions, purchase orders, invoices, and checks for vendor accounts.
  • Created: quotes, purchase orders requisitions, commercial invoices, check request, and packing slips.
  • Validate vendor invoices against Purchase Orders to ensure accuracy and consistency of billed amounts prior to payments.
  • Created data base inventory for fabric samples, quantity of inventory and purchase orders of fabrics.
  • Facilitate the timely processing of invoices, purchase orders, credit memos, and payment transactions.
  • Logged in over 300 purchase orders daily, worked with purchase order accounts using Excel software.
  • Create purchase orders for all fabricated components that go into building the Custom Material Handling equipment.
  • Managed file system in office to include invoices, purchase orders, and private employee information.
  • Utilized Microsoft Dynamic to convert sales quotes, generate purchase orders, & invoice clients.

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7. Financial Statements

high Demand
Here's how Financial Statements is used in Operations Administrator Assistant jobs:
  • Coordinated department responsibilities for mailing client's financial statements, with emphasis on confidentiality and attention to detail.
  • Balanced and verified monthly bank statements; assisted accounting manager with reconciling financial statements.
  • Assess businesses and individuals financial statements to determine qualification for a small business loan.
  • Assisted accounting manager with preparation of monthly and annual financial statements.
  • Filed monthly financial statements of local operations.
  • Review all Accounts Receivable Aging Reports, as well as financial statements and tax returns.
  • Managed preparation of monthly, quarterly and annual financial statements, government and industry surveys.
  • Update financial statements, tax returns, and all insurance.
  • Collect joint ventures' audited financial statements.
  • Finalize financial statements by printing reports on copier and binding final reports (usually between 20-30 copies of each report).
  • Supported Vice President Finance for three years - organized, distributed, and maintainedmonthly financial statements and quarterly budget books.
  • Perform accounting related tasks, including reading/analyzing financial statements, handling cash, and reconciliation of site funds.
  • Reconcile bank accounts daily Prepared monthly financial statements for the CFO.

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8. Expense Reports

high Demand
Here's how Expense Reports is used in Operations Administrator Assistant jobs:
  • Processed and tracked expense reports including national and international travel for senior management.
  • Created and submitted expense reports and handled domestic and international travel requests.
  • Provided administrative support including travel arrangement and expense reports.
  • Processed expense reports and submitted payroll for Operations Services
  • Converted international currencies for travel expense reports.
  • Generate expense reports for management/service tech travel.
  • Maintained database and reconciled expense reports.
  • Completed expense reports for operations manager.
  • Process expense reports timely for company executives including the Sr. VP of Operations and the Regional President of the TX Division.
  • Arranged travel through internal or outside agents, prepare itinerary, trip file and supplies and complete expense reports after trip.
  • Assisted the President, District Directors and other team members in developing and managing expense reports and other management reports.
  • Processed expense reports, equipment and facilities planning as needed, and served as IT contact lead for our office.
  • Maintain the expense workbook with estimated travel expense reports, actual expense reports, and vendor invoices and vendor orders.
  • Prepare invoices for billing for the whole Branch, obtain proof of delivery from agents, prepare expense reports.
  • Oversee day-to-day operational duties in: reporting, ordering, expense reports, travel, and meeting /calendar arrangements.
  • Prepared and submitted expense reports, certificates and spreadsheets utilizing Microsoft Word, Excel, Internet, and PowerPoint.
  • Receive and verify employee travel estimates and actual expense reports for conformance with Joint Travel Regulations (JTR).
  • Handled EVP/COO Corporate AMEX purchases, Travel and Expense Reports, along with monthly bills for Accounting department.
  • Maintain and prioritize daily tasks and projects including: appointments, travel, expense reports and general errands.
  • Reviewed expense reports, salary increases and other documents for accuracy, completeness and conformity to Plan structure.

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9. ISO

high Demand
Here's how ISO is used in Operations Administrator Assistant jobs:
  • Prepared correspondence, scheduled supervisor's appointments, and coordinated toy/vendor shows for miniatures department using MS Office applications.
  • Coordinated meetings and conferences, scheduled appointments, completed travel and conference arrangements and maintained personal calendars for supervisors.
  • Supported two supervisors and a general manager in an administrative capacity and ensured agents adhered to administrative guidelines.
  • Prepared final monthly and yearly fiscal statements for review with department supervisors, store supervisors, and district management
  • Communicated with regional facility managers and supervisors to research and solve customer and employee issues.
  • Redesigned marketing materials for area; initiated and implemented changes in area supervisor communication.
  • Supported Operations Department Management including Director's, Managers, Supervisors and Assistant Supervisors.
  • Work closely with Supervisors and Directors to ensure representatives are following scheduling guidelines.
  • Selected by Management to perform double administrative support duties with two supervisors.
  • Scheduled appointments and maintained daily calendar activity for assigned Managers and Supervisors.
  • Maintained office calendars and performed function of liaison to Community Center Director.
  • Provided administrative support to Operations Manager, Team Leaders and Floor Supervisors.
  • Communicate with other supervisors and managers about operations and or dispatch issues.
  • Prepared and delivered written/oral presentations to keep supervisors and managers informed.
  • Received consistent positive feedback from supervisors on report clarity and quality.
  • Provided administrative support to editorial & production department managers and supervisors.
  • Created yearly budget comparisons for News Magazines for corporate presentations.
  • Handled situations or issues without supervisor assistance, unless necessary.
  • Prepare departmental communications for the Manager and several supervisors.
  • Supported Construction Department and Supervisor for Network Operations Division.

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10. Phone Calls

high Demand
Here's how Phone Calls is used in Operations Administrator Assistant jobs:
  • Transferred phone calls to appropriate department-Separated checks and totaled by departments-Stamped outgoing invoices to appropriate customers-Put received mail in appropriated staff mailbox
  • Responded to a large volume of phone calls and emails daily from applicants, colleges, and students.
  • Answer phone calls and assist where possible to allow regional team members time to focus on other tasks.
  • Ensured all phone calls were directed to the appropriate person(s)/department(s).
  • Provide knowledgeable, courteous, and timely responses to information requests; screen and answer phone calls.
  • Received and screened internal and external communications, including phone calls, email and mail.
  • Answer phone calls, provide general information to both landlord and applicants, operate switchboard.
  • Handled phone calls and e-mails from members regarding basic inquiries, product orders, etc.
  • Route mail and phone calls, scan, distribute and archive documents, as necessary.
  • Answer and return phone calls, take messages for director of operations as needed.
  • Filed paperwork, made copies, answered phone calls and provided customer care assistance.
  • Read incoming email and answered phone calls, determining if supervisory action was necessary.
  • Managed and direct all incoming phone calls on 10 line voice mail system.
  • Handle and ensure customer satisfaction for all incoming phone calls to the facility.
  • Answer phone calls and email back any questions or requests clients have.
  • Make phone calls to previous guests inviting them back to our presentation.
  • Answered incoming telephones for staff and directed phone calls to appropriate individuals.
  • Answer multiple phone calls; maintain activity log of all incoming calls.
  • Handled all incoming phone calls and greeted visitors to the office.
  • Answered, prioritized and directed phone calls from clients and employees.

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11. Powerpoint

high Demand
Here's how Powerpoint is used in Operations Administrator Assistant jobs:
  • Provided administrative support to Accounting Department creating Excel spreadsheets and PowerPoint presentations.
  • Created PowerPoint sales presentations that successfully garnered new business for the company.
  • Assisted in preparation of PowerPoint presentations for contract acquisitions and staff meetings.
  • Organized and designed sales brochures utilizing PowerPoint and Microsoft Word software.
  • Generated reports and presentations utilizing Excel and PowerPoint.
  • Produced intricate PowerPoint presentations and complex Excel spreadsheets.
  • Developed innovative PowerPoint presentations for quarterly meetings.
  • Generated Start-up Certificates using PowerPoint.
  • Develop presentations using Microsoft PowerPoint.
  • Assist the President in preparing proposals for building/expanding data centers using Microsoft Word, Excel, PowerPoint and AutoCAD LT 2000.
  • Created spreadsheets, word document's, PowerPoint presentations to train over 100 employees to work within a confinement facility.
  • Compile data from Excel spreadsheets and display in PowerPoint presentations for board members, investors and potential business partners.
  • Support and/or train office staff in the use of Microsoft word, Excel, PowerPoint and any other software.
  • Create and modify documents using Microsoft Office programs, including Outlook, Word, PowerPoint and Excel.
  • Created PowerPoint presentations for the meetings based on criteria requested by either the COO or department heads.
  • Type and produce documents, assist with and present training courses at events using PowerPoint.
  • Created company's presentation on MS PowerPoint & MS Word for new customers.
  • Advanced in computer literacy including Microsoft Excel, Microsoft Word, and PowerPoint.
  • Generate quarterly Quality Insurance Committee (QIC) graph reports utilizing PowerPoint.
  • Used Microsoft Word, Excel, PowerPoint, and Outlook daily.

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12. Special Projects

high Demand
Here's how Special Projects is used in Operations Administrator Assistant jobs:
  • Coordinated department projects, including attending to incident inquiries, overseeing employee appreciation and safety events and administering special projects.
  • Research special projects and provide recommendations based on data analysis.
  • Perform miscellaneous clerical functions and special projects as assigned.
  • Assisted Computer Operations Specialist on various special projects.
  • Completed special projects for executives and department managers.
  • Completed special projects as required without supervision.
  • Assist with special projects including other departments as needed (HR, Customer Service, Marketing, Warehouse and Finance).
  • Managed numerous special projects including carrier audits, conversion of customer files to a digital system, and equipment maintenance.
  • Supported President daily with administrative duties and special projects, including spreadsheets, PowerPoint presentations, reports, etc.
  • Supported consultants on special projects; revised Major Policy Holder database and e-mailed to consultants on a daily basis.
  • Supported a Senior Vice President (Special Projects) and the (Chief Executive Officer (1997-2002)).
  • Assisted with special projects as needed, for example the reorganization and restructuring of seating and floor moves.
  • Hired temporary assistance as needed for special projects for various managers * Complied with all internal policies and procedures
  • Coordinated special projects; such as, blind tasting, new package material testing and shelf-life testing.
  • Provided support for any special projects to enhance the hospitality and guest experience for our guests.
  • Acted as a general backup person in the office for answering phones and completing special projects.
  • Assist Operations Officer and Chief Financial Officer with special projects and other duties as assigned.
  • Assisted managers with proofreading correspondence, completing special projects, and coordinating meetings.
  • Completed special projects such as setting up and maintaining a new file system.
  • Coordinate materials and special projects for client events and workshops within budget.

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13. Logistics

high Demand
Here's how Logistics is used in Operations Administrator Assistant jobs:
  • Initial Organization of Team, Meeting Logistics, and necessary documentation for application, documentation maintenance and application process.
  • Travel Logistics Management: Coordinate a busy travel calendar while ensuring all events are successfully executed.
  • Administered logistics for inbound division, supporting all director-level projects and information management processes.
  • Assisted with physician recruitment by coordinating schedules and logistics for all visiting physicians.
  • Scheduled and coordinated logistics of weekly inventory meetings, monthly organizational meetings.
  • Provided day-to-day administrative assistant support to Director of Logistics.
  • Coordinate logistics of interviews and communicate scheduled appointments.
  • Performed logistics invoice processing and distribution.
  • Travel Logistics for the employees of the company, Assist in many jobs for the VP and managers of International Operations.
  • Assist with sales force processing orders and coordinating all the logistics for delivery after the transaction was closed.
  • Assisted with message preparation and distribution in support of the logistics activities for the overseas stations.
  • Provided administrative support to the Director of Operations, Operation Managers, and the Logistics department.
  • Worked with environmental health and safety compliance, logistics, accounting, marketing and sales.
  • Record daily notes from LOM meetings and distribute information to the Logistics Operation Management Team.
  • Provide support for training workshop and meetings in collaboration with the procurement and Logistics officer.
  • Handle all logistics for meetings (on-site and off-site), lunches, etc.
  • Direct report to VP of Operations, and Operations Managers over three logistics warehouses.
  • Planned and organized logistics for FDA inspections and VIP site tours.
  • Sourced and placed orders of operational supplies for the Logistics Center.
  • Supported travel and logistics for both Operations Director and business group.

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14. Operations Department

high Demand
Here's how Operations Department is used in Operations Administrator Assistant jobs:
  • Provided support by organizing, coordinating, analyzing and implementing activities for the Claims Operations Department.
  • Co-developed a comprehensive 1000-page Management System Manual that enabled a better structure within the Operations Department.
  • Provided professional administrative support to the VP Operations, recruiters and other operations departments.
  • Provided administrative support for the Operations department of a credit union servicing organization.
  • Coordinated and provided administrative services for the Campus Plant Operations departments.
  • Plan for and co-facilitated weekly meetings of 80+operations department personnel.
  • General office duties were performed for International and Operations departments.
  • Improved technical and administrative support services for the Operations department.
  • Accounted and coordinated all administrative details within the Operations Department.
  • Process termination and Resignation paperwork for the Operations Department.
  • Provided administrative support to the Engineering and Operations Department.
  • Provided backup and follow-up work for operations department.
  • Facilitated day to day functions of Operations department
  • Provided administrative support within the Operations Department.
  • Served as primary support contact for the National Procurement team and provided general administrative support for the Home Building Operations department.
  • Supply Chain Operations department, consisting of one Senior Director, two Directors and five Senior Managers and their staff.
  • Assisted in the daily duties of the Operations Department, dealing with our NY and NJ stores and customers.
  • Assisted compliance department with Rule 144 prospectus delivery to clients * Maintained all filing and paperwork for operations department.
  • Assist the Center Operations Department in managing 22 centers with a total of 1675 children and 19 center managers.
  • Coordinated meetings, teleconferences and maintained data forms for the field operations department, filing and record maintenance.

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15. Special Events

average Demand
Here's how Special Events is used in Operations Administrator Assistant jobs:
  • Coordinated special events and large scale meetings between executives and high-level Department of Defense officials.
  • Worked with all department directors and managers regarding contractual obligations and special events.
  • Provided administrative support for special events and rotated receptionist relief weekly.
  • Organize, plan and execute meetings, special events, and community engagement affairs to promote services and programs.
  • Coordinated meetings and activities including HR Fresno Campus Benefits Fair, Campus BBQ's and special events.
  • Manage all campus operations including but not limited to physical plant, vendors and special events.
  • Processed applications, corrections, and endorsements including adding special events to insurer s policy.
  • Managed memberships, facility rentals, and scheduling of special events.
  • Prepare and breakdown for special events while upholding an exceptional environment.
  • Assist with preparation and coordination of special events and orientations.
  • arranged special events and managed Operating Room Conference center.
  • Front desk reception, hosting; class reset, special events set-up; sweeping/dusting, bathroom cleaning, matsteam-cleaning
  • Assist with the planning and executing of special events (i.e.
  • Determined cash shortage or overages.Submits daily report of operations.Planned and executed multiple positions to include special events.
  • Operate and manage the facility on daily basis Organize and coordinate fundraising events and special events.

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16. Human Resources

average Demand
Here's how Human Resources is used in Operations Administrator Assistant jobs:
  • Produced consulting contracts and assisted fiscal staff and Human Resources with contractual procedures, related reports and other highly confidential material.
  • Collaborate seamlessly with the Human Resources department to assist handling confidential information and other responsibilities as needed.
  • Communicated with U.S. Army internal Human Resources Department to verify tracking information pertaining to soldiers.
  • Reviewed and set up selected payroll deductions according to Human Resources Information Systems guidelines.
  • Organized and facilitated complex corporate programs and initiatives related to Human Resources.
  • Interpreted updated policy and procedures to assist Human Resources efforts.
  • Translated critical meetings and human resources documents into Spanish.
  • Communicated between global Human Resources and Operations division.
  • Maintained accurate and confidential records for Human Resources.
  • Coordinate with risk management, human resources, and other departments to assist in company programs, investigations, and training.
  • Assisted in all aspects in human resources including payroll time management, coding, events, benefits, and employee assistance.
  • Conduct administrative support for the Human Resources Manager including creating spreadsheets, filing, invoices, mail orders, etc.
  • Handled all new hire on-boarding logistics, partnering with candidate and Human Resources ensuring a smooth transition.
  • Moved on to Coordinator of Human Resources, as well as support for the Human Resources/Education Department.
  • Assisted Managing Director of Human Resources and Human Resources Manager with ongoing flow of HR programs.
  • Assisted the Human Resources Director in reorganizing the HR Tracking and Reporting structure within the company.
  • Backed up Reception Desk and other Departments, such as, Human Resources and Training.
  • Coordinated with SAIC's Human Resources Department to review and evaluate all new hire paperwork.
  • Provided comprehensive support to VP Industry Relations and Human Resources from 2008 to early 2009.
  • Provide back up support for Office Management, Administrative Staff, and Human Resources.

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17. Staff Members

average Demand
Here's how Staff Members is used in Operations Administrator Assistant jobs:
  • Provided secretarial duties for the General Manager of Operations and seven manufacturing staff members.
  • Facilitated training for internal staff members related to admissions/quality control initiatives.
  • Crossed trained staff members to assume responsibility of SWIFT telexes procedures during the merger of Chase Manhattan and Chemical Banks
  • Recommended and implemented new PBX Telephone system and training of all staff members in its use.
  • Log, count, and forward incoming faxes to appropriate staff members for a response.
  • Provided administrative and clerical support for the director, facility and staff members.
  • Assist Practice Management and Health Quest Medical Practice staff members as needed.
  • Facilitate, organize and scheduled meeting via outlook for executive staff members.
  • Provide administrative support to 4 Leads and 15 subordinate staff members.
  • Coordinate seminars, workshops, and conferences for 13 staff members.
  • Assist in supervising twenty-five staff members in the day-to-day operations.
  • Assigned phone numbers and room numbers to new staff members.
  • Managed daily schedules for multiple staff members within the organization.
  • Provided full range office support for 95 staff members.
  • Managed attendance and record keeping for 28 staff members.
  • Assisted the Senior Administrative Assistant with the course development and delivery of Microsoft Office training to the organizational support staff members.
  • Assume receptionist duties, greet public and refer them to appropriate staff members Assist staff with administrative duties as requested.
  • Answer incoming calls on a multiline system and made transfers to appropriate staff members for seventeen locations.
  • Answered a multi-line phone system and scheduled appointments for staff members.

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18. Monthly Reports

average Demand
Here's how Monthly Reports is used in Operations Administrator Assistant jobs:
  • Provided administrative support as needed to various departments including: Responsibilities included preparing and distributing correspondence and monthly reports.
  • Created and maintained various databases, generated weekly and monthly reports using different desktop publishing programs.
  • Compiled and formatted monthly reports from direct reports and distributed to General Managers.
  • Provided general secretarial support and generated monthly reports as needed and/or requested.
  • Developed weekly and monthly reports and tracking capabilities for management.
  • Monitor department productivity and compile monthly reports.
  • Produced monthly reports for management.
  • Prepared numerous quarterly & monthly reports by running queries and importing them into Excel, some listed below: 1.
  • Generated drafted weekly and monthly reports and prepare monthly invoices for payment by the government for manager's approval.
  • Maintain daily logs for conference and overseas call data to be used for confirmation and monthly reports.
  • Received weekly and monthly reports from 8 Division Offices to be approved by COO.
  • Provide administrative support including typing letters, memos, drafting monthly reports and presentations.
  • Created and submitted monthly reports through the use of Micro Strategy and ASW systems.
  • Key Results: * Maintained various monthly reports for Vice President of Data Operations.
  • Analyze daily/monthly reports and trends for records keeping and to resolve complex problems.
  • Prepare and send monthly reports, subpoenas, and claims to other offices.
  • Attend weekly market update meetings and maintain daily, weekly and monthly reports.
  • Compiled monthly reports into a yearly report and forwarded to The State Juvenile Commission
  • Prepared monthly reports on company deployments, replacements as well as terminations.
  • Edited, proofread reports, analyzed, and generated monthly reports.

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19. Front Desk

average Demand
Here's how Front Desk is used in Operations Administrator Assistant jobs:
  • Provided coverage for the executive administrative assistants and front desk personnel.
  • Prompt and courteous customer service at the front desk and answering phones for the company, transferring to 70+ employees.
  • Front desk duties including the receiving and forwarding of telephone calls, logging in guests and contact personnel.
  • Provided front desk receptionist assistance by answering phones, data entry, and relieved customer service reps.
  • Assisted with overall operations: front desk reception, employees with projects and to the CEO's.
  • Front Desk Contact responsible (40 lines) for directing problem calls and issues for proper resolution.
  • Maintained the front desk area in a professional and polite manner along with other administrative duties.
  • Fill in for Front Desk duties including customer service, granting badges, answer telephones etc.
  • Front desk, answer and direct phone calls, computer operation, file, contracts.
  • Assisted Front Desk reception, Distribution and Receiving, Development, and Accounting departments.
  • Assisted Personnel Director with administrative duties and front desk phones.
  • Provided support for front desk staff at several clinical locations.
  • Paged and organizing items brought to the front desk.
  • Implemented an evening closing procedure for the front desk.
  • Assisted customers on front desk with various banking procedures.
  • Handled back office, front desk and office activities.
  • Managed front desk, front office and lobby.
  • Supported the front desk with tasks at hand.
  • Received all front desk phone calls.
  • Front desk coverage whenever needed.

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20. Meeting Minutes

average Demand
Here's how Meeting Minutes is used in Operations Administrator Assistant jobs:
  • Lead support for Regional Surgical Teams meetings including complicated medical meeting minutes and terminology.
  • Scheduled all staff meetings, prepared meeting materials and recorded/distributed meeting minutes.
  • Prepared meeting minutes for organizational support.
  • Recorded and published department meeting minutes.
  • Process, edit and maintain concurrent documentation of multiple department policies and meeting minutes per department, corporate and NCQA standards.
  • Directed business relations and distributed project schedule updates/changes, meeting minutes, in order to keep all parties informed.
  • Managed meeting calendars, scheduled meetings, greeted guests, composed correspondence, and typed Board Meeting Minutes.
  • Prepare Branch Board meeting and Standing Committee agendas; attend meetings and take notes; prepare meeting minutes.
  • Attend Weekly Management Meetings; took meeting minutes, to distribute to CFO and Division Director
  • Prepare meeting minutes and distribute to board members, committee members and department heads.
  • Scheduled meetings, sent notices, meeting minutes, filing system, and phones.
  • Execute meeting notices, handouts, collateral, taking and distribution of meeting minutes.
  • Take weekly meeting minutes and provide customer with reports based on production data.
  • Record meeting minutes and summarize the data for submission to the shareholders.
  • Prepare meeting minutes; perform word processing/typing and all other office duties.
  • Created and distributed meeting minutes along with scheduled follow-up for action items.
  • Conducted with department meetings to include providing handouts, recording meeting minutes.
  • Scheduled meetings, created agendas, compiled meeting minutes and distributed minutes.
  • Prepared PowerPoint presentations, agendas, materials and took meeting minutes.
  • Recorded, transcribed and distributed meeting minutes to Executive Committee.

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21. Scheduling Meetings

average Demand
Here's how Scheduling Meetings is used in Operations Administrator Assistant jobs:
  • Assist the COO and CEO with scheduling meetings, taking minutes, travel, expense reporting and all other clerical duties.
  • Communicate regularly with clients, vendors, and contractors, scheduling meetings, and addressing concerns.
  • Provided administrative support to the Chief Operating Officer by coordinating business related travel, answering phones and scheduling meetings.
  • Managed director and executive level calendars as well as scheduling meetings, global teleconferences and booking all domestic and international travel.
  • Maintained calendars for executives including scheduling meetings and phone conferences * Scheduled Travel: International and Domestic * Maintained and reconciled expenses
  • Provide individualized support to all senior executive staff including scheduling meetings, coordinating travel, and efficiently managing all essential projects.

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22. Administrative Tasks

average Demand
Here's how Administrative Tasks is used in Operations Administrator Assistant jobs:
  • Investigated and resolved credit department and customers invoicing issues; performed other administrative tasks as needed.
  • Performed a variety of administrative tasks including typing memorandums, letters and filing.
  • Worked actively and independently to manage and perform various administrative tasks.
  • Assist multiple managers by performing secretarial & administrative tasks.
  • Performed various administrative tasks as assigned by management.
  • Performed administrative tasks such as filing, faxing, photocopying, laminating and scanning documents for inter-departmental use.
  • Assisted DM and executive team with projects, training, meetings, administrative tasks and daily duties.
  • Performed other general administrative tasks such as faxing, photocopying, filing, and ordering supplies.
  • Developed training curriculum for new employees and created SOP's for various clerical and administrative tasks.
  • Create and modify tracking reports as required; assist with Executive Administrative tasks as required.
  • Assisted students with administrative tasks such as finding financial resources and applying for classes.
  • Provide support to the Operations and Management team in a variety of administrative tasks.
  • Answer phones, file paperwork, and other administrative tasks as needed.
  • Performed general office duties, administrative tasks and answered incoming calls.
  • Performed comprehensive administrative tasks, providing full support for COO.
  • Performed various office, clerical, and administrative tasks.
  • Fulfilled administrative tasks with ease.
  • performed various administrative tasks; typed correspondence, prepared charts and graphs, scheduled appointments, interviews, and department photocopying.
  • Coordinated with clinical directors, clinical managers, clinical frontline leaders and other clinical staff on all administrative tasks.
  • Answer phone, read emails and provided feedbacks Handled administrative tasks organized, recorded and maintained important file.

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23. Telephone Calls

average Demand
Here's how Telephone Calls is used in Operations Administrator Assistant jobs:
  • Answered telephone and electronic inquiries and forwarded telephone calls and messages accordingly.
  • Received visitors, screened incoming telephone calls, and maintained executive calendars.
  • Answer & direct telephone calls, take messages, run errands, turn in bid proposals, and attend bid meetings.
  • Serve as first point of contact, fielding and routing telephone calls, responding to vendor inquiries and customers.
  • Perform data entry operations of updating the organization's main data base with information about the telephone calls.
  • Routed telephone calls; Answer routine questions and furnish information needed for efficient operation of the department.
  • Received office telephone calls for the training department, scheduled appointments for testing and training classes.
  • Welcomed guests and screened telephone calls, inquiries and requests and handling them when appropriate.
  • Responded to client telephone calls and email inquiries in an expeditious and courteous manner.
  • Handle telephone calls and emails, relayed messages to appropriate department or individual.
  • Handle and screen telephone calls, routine mail and reallocated as required.
  • Answered and routed incoming telephone calls, scheduled and maintained daily calendar.
  • Composed correspondence, sent faxes, maintained files and handled telephone calls.
  • Answered all telephone calls; dealt with listener complaints and concerns.
  • Screened, delivered and acted in response to telephone calls.
  • Answered and routed telephone calls to the appropriate area.
  • Greet office visitors, receive and initiatetelephone calls, give information and direction, receive and dispatch messages.
  • Answered incoming telephone calls and directed calls or messages to the appropriate individual in a timely manner.
  • Answer, screen and transfer telephone calls on multi-line system.

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24. Clerical Support

average Demand
Here's how Clerical Support is used in Operations Administrator Assistant jobs:
  • Provided administrative and clerical support using Microsoft Excel and Word.
  • Provide administrative and clerical support for professional and administrative staff.
  • Provide administrative and clerical support for 6 professional managers.
  • Provided administrative and clerical support by using office automation equipment such as computers, telephones, fax and copy machines.
  • Answer phones, receptionist duties, greeting visitors, clerical support for dispatcher and drivers, enforcing Key policies.
  • Provided full-time clerical support to 3 Practice Administrators and part-time support for Vice President of CKHN Operations.
  • Provided clerical support to Director of Finance, Vice President of Unit Services, and Fund Raising.
  • Provided administrative and clerical support for the Unified Communications Center (UCC) Project Officer.
  • Provide clerical support to the Operations code of SUBMEPP.
  • Provided Administrative & clerical support CEO and VPO.
  • Provided clerical support to the Engineering Department.
  • Key Accomplishments: Hired to provide administrative and clerical support to American Affairs Department and quickly advanced to support all operations.

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25. Daily Operations

average Demand
Here's how Daily Operations is used in Operations Administrator Assistant jobs:
  • Managed the daily operations and administration tasks for this privately owned non-medical caregiver.
  • Simplified medical administration reporting system that has been successfully adapted in daily operations.
  • Installed standardized applications and software on Windows computers to support daily operations.
  • Partnered with management to ensure daily operations were efficiently carried out.
  • Coordinated and conducted daily operations for Mobil Imaging Unit.
  • Formulated policies and managed daily operations of the company.
  • Monitored the daily operations and preventative maintenance operations.
  • Managed daily operations of the Engineering Department.
  • Formulated policies and managed daily operations.
  • Managed daily operations of retail store to include associate sales, product merchandising, and elevated customer service issues.
  • Manage daily operations to include supervising over 100 employees and volunteers to perform their daily duties and tasks.
  • Performed a variety of daily operations for the corporate office as well as its 28 facilities.
  • Monitored, operated, and trained new hires with daily operations.
  • Administer daily operations, including purchasing, outsourcing, and scheduling.
  • Provided necessary support and assistance to the Daily Operations.
  • Administered all daily operations of Table Games and Slots.
  • Assisted in the daily operations of the facility
  • Designed and implemented administrative programs to reduce redundancy, streamline processes and improve daily operations.
  • Monitored daily operations and management of general building maintenance.
  • Assisted in daily operations of a major call center handling incoming calls Assisted with bills, refunds or general information.

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26. Word Processing

average Demand
Here's how Word Processing is used in Operations Administrator Assistant jobs:
  • Processed Program Representative correspondence on word processing system.
  • Ordered/maintained supplies for fax/word processing departments.
  • Prepare memos, letters, invoices, reports and additional documents by means of word processing, spread sheet and database.
  • Prepare reports, memos, letters and other documents using word processing, spreadsheets, and/or presentation software.
  • Prepared invoices, reports, letters, and all other documents using word processing, spreadsheet database.
  • Prepare business correspondence (often using word processing, spreadsheet, and presentation computer software).
  • Perform word processing functions in the office as directed by Section Team Leader and office staff.
  • Provided word processing, data entry, and clerical support to the Director of Institutional Security.
  • Recruited to the pilot study for the implementation of a word processing center in 1979.
  • Use computers for spreadsheets, database management, scanning, word processing and other applications.
  • Developed written correspondence and managed notes and schedules for employer using word processing.
  • Learned how to operate the word processing equipment and centralized dictation system.
  • Performed data entry and word processing utilizing Microsoft Word and Excel.
  • Handled all word processing, typing, and data entry.
  • Used word processing software to produce a variety of documents.
  • Completed daily word processing of memos, maintained Excel spreadsheets.
  • Answer phones, filing, word processing and record keeping.
  • Use of word processing system for applicant/tenant correspondence.
  • Performed word processing of all manual revisions for submittal to FAA for approval.

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27. Conference Calls

average Demand
Here's how Conference Calls is used in Operations Administrator Assistant jobs:
  • Set up and attended bi-monthly account receivable conference calls involving several departments.
  • Coordinated global meetings, scheduled conference calls and prepared material and agenda.
  • Coordinated internal meetings, domestic, international conference calls.
  • Coordinated weekly conference calls with approximately 25 attendees.
  • Participated and served as Scribe in management meetings and video and teleconference calls with customers and associates working in the field.
  • Prepared all correspondence, compiled meeting minutes, greeted all visitors, arranged conference calls, and scheduled meetings.
  • Assist in reviewing the Policy and Procedure handbook with all Rig Managers in our morning conference calls.
  • Manage daily calendar including schedule and prioritize meetings, appointments, and conference calls.
  • Worked as a liaison with transfer agent on processing issues with weekly conference calls.
  • Scheduled meetings and conference calls between regional, store managers, and vendors.
  • Managed meeting logistics, conference and video conference calls, using Microsoft Outlook.
  • Prepared conference calls and arrange monthly meeting for Navy Region Safe Department.
  • Schedule and coordinate all internal and external client meetings and conference calls.
  • Arranged conference calls, processed mail, faxes and other correspondence.
  • Scheduled meetings and conference calls between appropriate departments and parties.
  • Coordinated conference calls, board and management meetings.
  • Arrange conference calls, and scheduling of meetings.
  • Planned meetings and set up conference calls.
  • Schedule and coordinate conference calls.
  • Coordinated with IT department to setup WebEx and other technology for conference calls and meetings.

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28. Inventory Control

average Demand
Here's how Inventory Control is used in Operations Administrator Assistant jobs:
  • Managed purchasing, inventory control, distribution and organization of an efficient storage system of over 500 athletic uniforms.
  • Conducted asset reconciliation, inventory control, reports, managing high maintenance accounts, assisting with investing/insurance companies.
  • Managed product distribution operations including inventory control and delivery routing.
  • Warehouse inventory control, receiving and shipping coordinator.
  • Managed computer inventory control and equipment lease renewals.
  • Created and maintained inventory control systems.
  • Helped supervisor with inventory control.
  • Focused on providing daily reports such as key performance indicators, store sales, budgets, inventory control, and shipping/receiving.
  • Created and pro-actively documented processes for mobile device ordering, inventory control, support, rebates, and invoice reconciliation.
  • Recommended and developed operational systems, as well as policies and procedures in for collections, purchasing and inventory control.
  • Designed and implemented inventory control procedures, which provided a reduction in departmental and indirect expenses by 20%.
  • Provide support to the Operations team, consisting of production, quality, purchasing, inventory control and shipping/receiving.
  • Create inventory control of the card stock and production logs ordered by companies/colleges via the web.
  • Managed the ordering and delivery of supplies and was responsible for inventory control.
  • Account Management including collections, accounts payable, payroll, and inventory control.
  • Assist warehouse managers, leads, and inventory control persons with daily tasks.
  • Filed documents, inventory control specialist and responded to public inquiries and requests.
  • Advanced SAP system - Inventory Control.
  • Inventory control and ordered supplies.
  • Assisted in inventory controls, audits and billing utilizing Maximo software system.

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29. Conference Room

average Demand
Here's how Conference Room is used in Operations Administrator Assistant jobs:
  • Maintained company computerized system of conference room scheduling as well as conference room maintenance as needed.
  • Coordinated conference room reservations and bridge lines for customers and teleconference meetings.
  • Coordinate reservation schedule for conference room and maintain conference room calendar system.
  • Scheduled conference room meetings and provided the necessary accommodations.
  • Coordinated conference room appointments and managed calendars.
  • Order & Re-stock office supplies and responsible for the scheduling of the various conference rooms - eight rooms in total.
  • Scheduled meeting times and coordinated arrangement of conference rooms for the Chief Executive Officer 5 days a week.
  • Schedule Conference Rooms and Projector Reservations; Maintenance of DG lists, and team Access ID badges.
  • Managed multiple complex calendars in Outlook, scheduled appointments, conference rooms, prepared and attended meetings.
  • Scheduled meetings and conference rooms, ordered and served lunch/coffee service for in-house morning/lunch meetings.
  • Assist with administrative functions/special projects as assigned, Manages conference room usage and booking.
  • Schedule all Battalion Conference Room meetings and update the conference room calendar as required.
  • Approved all conference room requests and managed the executive team's calendar.
  • Order & Re-stock office supplies and scheduling of the various conference rooms.
  • Procure office furniture for offices, conference rooms and cafeterias.
  • Coordinate meetings including conference room set up and arranging catering.
  • Schedule meetings, conference rooms, and event planning activities.
  • Arrange conference bridges, conference room for Managers and Directors.
  • Booked conference rooms, order catering & car services.
  • Coordinated various meetings, scheduling and conference rooms.

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30. Sort

low Demand
Here's how Sort is used in Operations Administrator Assistant jobs:
  • Compiled, prioritized, sorted, and processed customer event applications into event management database.
  • Complete shipment sorting activities quickly and accurately for every flight/truck departure.
  • Sorted, received and distributed office correspondence.
  • Sorted and distributed incoming communication.
  • Sorted mail, delivered mail to appropriate persons, filled in at switchboard on daily basis and other duties as necessary.
  • Performed secretarial duties for the Department including typing, proofreading, editing, mail sorting, document distribution, etc.
  • Handled all official company correspondence / documents * Responsible for sorting executive mail for importance, urgency and distribution.
  • Opened, sorted, and distributed incoming correspondence, including faxes and email; also operated the postage machine.
  • Greeted and directed clients and visitors; sorted and distributed mail; copied, faxed, scanned and filed.
  • Maintain and update department and company monthly, weekly and daily Excel reports by compiling and sorting data.
  • Process and assemble 2,500 board meeting packets yearly for all resorts along with annual meeting mailers and solicitations.
  • Received, processed, and sorted incoming paperwork form route techs and prepared it for billing and payroll.
  • Opened and sorted incoming mail; assured delivery to proper individuals or departments; processed outgoing mail.
  • Retrieved, opened, sorted, date-stamp and distributed staff's incoming mail, prepared outgoing mail.
  • Accepted, sorted, manifested, and dispatched all types of mail, to include official mail.
  • Provided mail courier services within office such as sorting, sending out going and delivering incoming mail.
  • Handled miscellaneous routine clerical functions such as ordering supplies, filing, and sorting mail.
  • Retrieved and sorted mail, answered all incoming calls and routed to proper personnel.
  • Post employment ads, sort and input all the replies to the specific locations.
  • Sorted, graded, weighted and inspected products to ensure items met specifications.

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31. Quickbooks

low Demand
Here's how Quickbooks is used in Operations Administrator Assistant jobs:
  • Maintained inventory, created purchase orders and received merchandise using QuickBooks Point of the Sale system.
  • Served as the main point of contact for gift shop QuickBooks Point of Sale system.
  • Process American Express reports for 5 senior level managers to be entered into QuickBooks.
  • Entered new liquor purchases into QuickBooks POS systems and made adjustments after museum events.
  • Processed new applications, created invoices and accepted payments using QuickBooks.
  • Created invoices in QuickBooks and sent them to customers.
  • Create pack slips and invoices for shipments using QuickBooks.
  • Created purchase orders for customer accounts in the Intuit QuickBooks system and sent them to appropriate vendors.
  • Entered and updated the company's personal and professional banking into Quickbooks.
  • Collect and reconcile rent payments into quickbooks and make deposits.
  • Processed Accounts Payables including coding and payment through QuickBooks.
  • Use of Quickbooks for invoicing, recording payments.

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32. Administrative Functions

low Demand
Here's how Administrative Functions is used in Operations Administrator Assistant jobs:
  • Performed administrative functions, preparation of drilling contracts and letters of agreement, data entry and mailing correspondence to assigned contractors.
  • Provided administrative functions for managers and staff of non-profit organization offering women's education and social support services.
  • Operated independently with administrative authority in assigned areas of responsibility in accomplishing the administrative functions of the office.
  • Provided administrative support to production department and assists in supporting other departments in administrative functions.
  • Performed a variety of administrative functions to support Audit Managers within Commercial Finance Risk Platform.
  • Gather and create factual privy data to assist multiple departmental administrative functions upon request.
  • Support a department and executive management in the administrative functions including productivity reports.
  • Maintained, designed and implemented office administrative functions, policies and procedures.
  • Coordinated correspondence and administrative functions on behalf of the State Auditor.
  • Perform general clerical duties and other administrative functions as needed.
  • Coordinated and reviewed the Director's literary and administrative functions.
  • Created and maintained Excel spreadsheets, tracked information, disseminated mass mailings, and performed other administrative functions as assigned.
  • Work directly below the Facility Manager with appointments, event planning, typing correspondence and other administrative functions as needed.
  • Preformed a wide variety of administrative functions to support the Legal and Regulatory Analysis group.
  • Performed all administrative functions within the office to ensure proper flow of information.
  • Performed standard administrative functions and served as assistant to Chief of Operations.
  • Perform advanced administrative functions in a strategic manner anticipating and executing tasks successfully.
  • Managed administrative functions including in payroll (Winteam).
  • Performed administrative functions required by the Project Manger of the Engineering Department for the Hospital and Labs.

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33. High Volume

low Demand
Here's how High Volume is used in Operations Administrator Assistant jobs:
  • Assisted Management with general clerical duties; faxing, filing, reception coverage, copying, high volume data entry.
  • Answered a high volume of inbound calls and maintained a response rate swiftly in accordance with agreed standards.
  • Processed high volumes of mail on several types of mail processing machines.
  • Processed high volumes of retail and lease contracts to meet productivity goals.
  • Greeted visitors and screened a high volume of internal and external communications.
  • Assign build cases, producing work at consistently very high volumes.
  • Manage and direct high volume of incoming calls.
  • Answered high volume switchboard and reserved cars.
  • Answered a high volume of calls and entering data into Aleve database.
  • Maintain the unapplied cash database (High volume of data processing).
  • Answered high volume of calls and directed them to the correct recipient.
  • Experienced with high volume call reception Experienced Data Entry
  • Assist in diverse payroll areas Correct payroll discrepancies in Gaps and Overlaps Maintain high volume telecommunications

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34. Attendance Records

low Demand
Here's how Attendance Records is used in Operations Administrator Assistant jobs:
  • Maintained attendance records accurate and sent recommendations for disciplinary actions.
  • Coordinated and maintained daily attendance records of multiple departments.
  • Maintained and updated employee attendance records for annual evaluations.
  • Calculated and entered codes for time/attendance records.
  • Administered payroll, maintained attendance records and initiated HR related paperwork for 100+ team members.
  • Calculated payroll hours, time sheets and maintained attendance records and files.
  • Maintain all Casino/Slot employees vacation, attendance records and annual evaluation.
  • Maintained Designer Performance System, customer pick-up files and attendance records.
  • Maintained attendance records for every employee within the company.
  • Maintained attendance records for the Department staff.
  • Enter Time and Attendance records for technicians

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35. Corporate Office

low Demand
Here's how Corporate Office is used in Operations Administrator Assistant jobs:
  • Processed capital expenditure requests for corporate office and branches.
  • Create general corporate office requisitions.
  • Served as a backup to the Receptionist and was the backup for providing the corporate office with the daily drilling report.
  • Served as Call Center Operator for Memphis Corporate office, receiving and transferring all incoming calls to appropriate managerial staff.
  • Processed accounts payable for our office and worked with the corporate office to ensure timely payment of our invoices.
  • Even though this is the corporate office, many of my duties were those of a property manager.
  • Tracked, circulated, and submitted signed Authorizations for Expenditures to the corporate office for corporate approval.
  • Perform back-up on the telephones and donation database for the corporate office in Fargo, ND.
  • Completed customer requests for inspectors, arranged manpower and completed on line requests for corporate office.
  • Update online system with all hotel plant data to corporate office.
  • Traveled to Corporate office in Chicago for certain training courses.
  • Resolved requests from stores, corporate office and suppliers.
  • Provided sales reports to corporate office and field.
  • Performed payables functions for office, excluding check runs which were done out of the corporate office.
  • Collected and sent all invoices to the corporate office in Houston, weekly.5.)

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36. Suite

low Demand
Here's how Suite is used in Operations Administrator Assistant jobs:
  • Sorted mail and composed educational documents through various Microsoft Suite programs.
  • Used PC for general admin needs using Microsoft Office Suite software and to connect to USATS (timekeeping system).
  • Use Microsoft Office Suite for maintaining the cash flow and processing documents and reports.
  • Created training and staffing reports for weekly battalion training meetings using Microsoft Office suite.
  • Maintained, created and developed many spreadsheets and databases within the Microsoft Office Suite.
  • Logged in customer information and all towing requests using Microsoft Office Suite software.
  • Manage website and social media content using FMG Suite platform.
  • Managed coordination of meetings and luncheons for C-Suite team.
  • Managed the day-to-day administrative deliverables utilizing multiple computer programs including MS Office Suite.
  • Utilized Warehouse Management System, AS400, Brio Intelligence Designer, MS Office Suite, Zebra Printers, and HP Printers.
  • Use and understand Microsoft Office Suite to perform work assigned and other business-specific software, including Corporate Travel Web site.
  • Experienced with Microsoft Office Suite and Photoshop.Campus and Community Involvement

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37. Calendar Management

low Demand
Here's how Calendar Management is used in Operations Administrator Assistant jobs:
  • Planned travel and meetings, ordered supplies, provided calendar management and willingly took on projects such as creating store surveys.
  • Used Outlook Express for calendar management which concluded meeting setup, catering if needed and translating notes, if required.
  • Assist the Vice President with calendar management, schedule appointments/meetings, expense reports and manage email correspondence.
  • Calendar Management for President and COO, and five senior level direct reports.
  • Calendar management, meeting coordination/set-up, travel plans, expense reports.
  • Point of contact for room scheduling and calendar management.
  • Calendar management of staff using Outlook.
  • Support functions include; calendar management, expense reporting and Pcard reconciliation, arranged meeting time, logistics and menus.
  • Utilized Outlook Calendar Management to schedule meetings, appointments, and search and edit times based on invitees availability.

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38. Personnel Files

low Demand
Here's how Personnel Files is used in Operations Administrator Assistant jobs:
  • Maintained driver personnel files and assisted HR with verification of employment history.
  • Provided clerical support for Human Resources department as well as the bank's executive officers, maintained confidential personnel files.
  • Maintained personnel files - full compliance of all applicable laws and error free resulting in successful in house audits.
  • Establish, organize and maintain all personnel files; ensure all are accurate, current, complete and confidential.
  • Worked as divisional office assistant tasked with the construction and upkeep of personnel files for over 150 service members.
  • Designed database for personnel files, trained and monitored clerical staff, maintained Departmental budget reports.
  • Transferred all hard copy employee personnel files for active and non-active employees to electronic files.
  • Validate and maintain employee travel passes, beneficiary information and personnel files for same.
  • Handle all personnel files, inquires and processes with the utmost confidentiality.
  • Process personnel files to ensure compliance with all company guidelines.
  • Maintained and updated over 300 personnel files daily.
  • Process new hires and maintain personnel files.
  • Maintained personnel files for Management employees.
  • Maintain and update employee personnel files.
  • Maintained hourly employees personnel files, affirmative action records and attendance records.
  • Assist human resources manager with keeping current personnel files.

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39. Office Operations

low Demand
Here's how Office Operations is used in Operations Administrator Assistant jobs:
  • Manage daily office operations and maintenance of equipment.
  • Complete management of the general office operations, payment of office invoices, assist and supervise the very complex filing system.
  • Maintain Office services for 250 people by organizing office operations and procedures designing filing systems; filling all office supply requests.
  • Operated PBX switchboard system, supply reordering and restocking, and general office operations.
  • Coordinate office operations and supply departments in order to complete their billing duties.
  • Provided daily administrative support to Yard Office and Front Office Operations.
  • Oversee daily office operations for staff of 45+ employees.
  • Maintained front office operations on construction site.
  • Directed day-to-day office operations by providing fundamental support to Regional Operations Manager, Operations Manager, and Deepwater Facilities Manager.
  • Functioned as administrative support for Office Operations Manager Performed in heavy phone volume, computerized filing and copying.
  • Organized office operations and procedures with appropriate correspondence * Facilitated management to design and implement office policies.
  • Maintain record of expenses Assist with daily office operations

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40. Bank Deposits

low Demand
Here's how Bank Deposits is used in Operations Administrator Assistant jobs:
  • Reconciled daily sales reports and prepared related bank deposits.
  • Tracked, researched and resolved missing bank deposits and discrepancies, and tightened procedures regarding timeliness of deposits.
  • Track variety of store recaps relating to store procedures, bank deposits, and store cleanliness.
  • Oversee correspondence of delivery of bank deposits, court pleadings and all law correspondence.
  • Prepared financial reports, bank deposits, change orders, daily cashier till reconciliation.
  • Managed processes for accounts payable/receivable, bank deposits, invoicing and supplies' ordering.
  • Reconciled daily cash deposits, prepared bank deposits and the tills, processing.
  • Completed bank deposits, invoices-multiple departments, accounts payable, accounts receivable.
  • Cash management, vault balancing and bank deposits.
  • Prepared remittance reports and bank deposits.
  • Prepared payments for bank deposits.
  • Assisted maintaining budget for company Project management for different job sites including maintaining timesheets, payroll and bank deposits.

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41. Kronos

low Demand
Here's how Kronos is used in Operations Administrator Assistant jobs:
  • Monitored employee's daily punches and inputted weekly schedules into KRONOS database, assisted with the processing of LOA's.
  • Managed and maintained the Time Management System via KRONOS Workforce Central for approximately 300 employees.
  • Educated and assisted associates as needed with the operation of KRONOS time management system.
  • Created weekly schedules for sales team employees using KRONOS.
  • Implemented, configured, and monitored KRONOS Workforce Scheduler.
  • Manage Kronos timekeeping system correcting errors and ensuring accuracy.
  • Processed payroll, using the Kronos Payroll system, including assuring that incentives were added correctly for each production employee.
  • Manage Kronos and calendars for different departments, approve scheduled, manage travel, meeting and event arrangements.
  • Managed and reviewed the Kronos Time Keeping System to process payroll for over 1000 hourly employees.
  • Prepared weekly payroll reports on Kronos (time-keeping) system for over 300 employees.
  • Experience assessing attendance point for unexcused absences using My Time Software (Kronos).
  • Ensured proper coding of time off in ATS/Kronos, for managers and associates.
  • Conduct pre and post payroll reconciliation and provide final sign off through KRONOS.
  • Worked with Kronos, and many other computer programs.
  • Sustained the store payroll with the Kronos system.
  • Utilized Kronos software for recording time and attendance.
  • Implemented and trained staff on new time clock system, KRONOS Coordinated direct hiring events Scheduled and Organized new hire orientations
  • Maintain payroll via Kronos software for the department's bi-monthly payroll of up to 13 employees.
  • Signed off weekly time and enter any absence time in Kronos, Shop Trac.
  • Maintained pilots per diem and flight pay using Kronos Time Keeper Software.

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42. Fedex

low Demand
Here's how Fedex is used in Operations Administrator Assistant jobs:
  • Keep records of all daily shipped packages via downloading from UPS & FedEx websites CVS files.
  • Do a shipping cost estimate for different service levels of UPS, FedEx and USPS charges.
  • Created and distributed correspondence via mail, email, fax and FedEx and UPS.
  • Process outgoing/incoming mail daily via FedEx, UPS, USPS and independent couriers.
  • Handled incoming/outgoing FedEx and UPS shipments, sometimes receiving 50+ daily shipments.
  • Maintained inventory of all copiers, UPS/FedEx and postage supplies.
  • Shipped weekly FedEx mailbags and computers to Denny's locations.
  • Handled/filed drawings, USPS, FedEx, and UPS.
  • Import batching of multiple addresses & shipping specs for customers requests to process labels for shipping using UPS & FedEx software.
  • Greet suppliers and customers, handling FedEx incoming and outgoing, plus all other mail Fill in as courier when needed.
  • Mail out correspondence for management personnel, schedule UPS/Fedex pick-ups.
  • Worked with Fedex to investigate problems.
  • Managed all shipping and receiving ( UPS, FedEx, etc) Performed data entry.

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43. Background Checks

low Demand
Here's how Background Checks is used in Operations Administrator Assistant jobs:
  • Submitted background checks and verified employment history.
  • Conducted 10 year employee background checks, hazardous materials training, and coordinated security badges.
  • Interviewed applicants, performed background checks and processed all paperwork for volunteer applicants.
  • Run drug screens, background checks, and fingerprinting as required.
  • Administered background checks on potential candidates for placement with our clients.
  • Performed background checks for 60 different companies for employment purposes.
  • Conducted drug testing, background checks and other applicant assessments.
  • Run background checks; MVR & employment verification.
  • Completed monthly background checks for hospital physicians.
  • Collected fees and ran tenant background checks.
  • Performed Background Checks (IPSI).
  • Peformed employment verification and background checks.
  • Coordinate onboarding of new pilots with HR as well as background checks on all safety sensitive employees.
  • Submit I-9 Employment Eligibility Verifications forms, and run background checks.
  • Processed background checks, drug screens and other pre-employment paperwork.

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44. Osha

low Demand
Here's how Osha is used in Operations Administrator Assistant jobs:
  • Assisted Plant Operations Manager with numerous functions including OSHA requirements and regulations.
  • Design exercise drills for NFPA, OSHA, and company standards including updating all virtual training aids for Emergency Response Team.
  • Maintained and prepared OSHA 300 log and OSHA 300 Monthly Report (Divisional and Corporate).
  • Maintained year end labor and employee reports for OSHA and North Carolina Department of Labor.
  • Set up annual OSHA required testing, maintain all lost time accident information.
  • Set up ISTC and OSHA training schedules for new hires and current employees.
  • Trained and verified personnel compliance with OSHA and Safety Compliance policies.
  • Obtained OSHA 10 Hour Certificate in General Industry Safety and Health.
  • Maintained OSHA compliant headcount reports for corporate controller.
  • Maintained Corporate Safety Policies and maintained OSHA compliance.
  • Update all OSHA requirements, company safety manuals.
  • Follow OSHA and company policies.
  • Maintain confidential records; reviewing DC inventory, shrinkage, damage, OSHA recordable, compensation costs.
  • Major Accomplishments: Achieved 100 percent of label change-over project to meet FDA and OSHA requirements.
  • Conduct training of Kronos use, Trux use, scale operations, OSHA site specific requirements, and site specific operations.
  • Keep track of all Monthly Safety meetings (Osha Requirements) Answer question that anyone may have.

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45. Sharepoint

low Demand
Here's how Sharepoint is used in Operations Administrator Assistant jobs:
  • Upload final version documents onto SharePoint corporate compliance database.
  • Utilized Workday, SharePoint and People Soft daily to complete a variety of tasks assigned.
  • Created SharePoint templates, sub-sites, and permission groups, and updated documents.
  • Developed SharePoint site for Staff Meeting agenda items.
  • Scheduled Team Meetings via SharePoint.
  • Acted as authorized approver of departmental shared drives/ SharePoint security access levels.
  • Maintain records in Livelink and Sharepoint.
  • Utilized automated systems such as Sharepoint and workflows to accomplish multi-tasking.

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46. Medical Records

low Demand
Here's how Medical Records is used in Operations Administrator Assistant jobs:
  • Assist underwriters with pending case loads by ordering requirements (medical records, exams and inspection records) as directed.
  • Complied and revised medical records per specialized nursing staff to reflect insurance criteria and patient needs.
  • Request member medical records for HEDIS related goals and maintain data for analysis.
  • Scanned recent hospital consult note from medical records into the database.
  • Operated Unit Vehicles/ Machinery Managed finance, individual mobilization, and medical records for over 140 soldiers.
  • Assemble and maintain medical records, work with minimal supervision, distribute information to other departments.
  • Order and stock medical supplies.Health Information Management: (Medical records) Perform Home Health and Hospice discharge audits.

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47. Monthly Basis

low Demand
Here's how Monthly Basis is used in Operations Administrator Assistant jobs:
  • Display organization skills by updating office(s) directory on a monthly basis and office calendar on a daily basis.
  • Post all upcoming events and activities on a monthly basis that are being offered or available in Pershing County.
  • Published the Retail and Wholesale Branches and Channel Support Directory on a monthly basis for distribution to the field.
  • Maintain and perform on a monthly basis the update of the General Ledger, create and update operations procedures.
  • Compile information for auditors on a monthly basis and maintain archive files with Iron Mountain.
  • Researched vendor pricing and coordinated scheduling of up to 16 subcontractors on a monthly basis.
  • Designed and wrote resident newsletters for each (20+) property on monthly basis.
  • Entered and approved all subcontracting invoices to be paid on a monthly basis.
  • Printed the Financial Reports for the Ops/Client Care division on a monthly basis.
  • Process and maintain on a monthly basis the medical and staff on-call schedule.
  • Process and email return randoms and return unit letters on a monthly basis.
  • Coordinated the safety audit program, reporting metrics on a monthly basis.
  • Update the Monthly Stats and Great Lakes reports on a monthly basis.
  • Reconciled investment accounts for tax purposes on a monthly basis.
  • Transcribed minutes for meetings on a weekly and monthly basis.
  • Coordinated the purchasing of office supplies on a monthly basis.
  • Maintain multiple reports on a weekly and monthly basis.
  • Coordinate safety meetings on a weekly and monthly basis.
  • Updated operating procedures on a daily, monthly basis.
  • Allocate company credit cards on a monthly basis.

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48. Confidential Information

low Demand
Here's how Confidential Information is used in Operations Administrator Assistant jobs:
  • Filed scanned, shredded, faxed and maintained supply inventory and handled highly sensitive confidential information.
  • Produced and maintained confidential information/documents in a format readily accessible to C-level executives and investors.
  • Assembled and analyzed confidential information, prepared reports, manuals, agendas and correspondence.
  • Maintained clinical data records by scanning and verifying confidential information.
  • Prepared daily reports for department with confidential information.
  • Maintain calendar, handle sensitive and confidential information.
  • Handled client and business confidential information.
  • Maintained and reviewed confidential information such as financial reports, compensations and bonus plans for the east and central regions.
  • Handled confidential information; managed calendars, agendas, travel itineraries, arranged calls.
  • Prepared written correspondence, records, or reports which may contain highly confidential information.
  • Handle confidential information and data for the company.

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49. Office Staff

low Demand
Here's how Office Staff is used in Operations Administrator Assistant jobs:
  • Performed administrative assistant duties in Microsoft Office and other programs to support photographers, salespeople, and fellow office staff.
  • Managed a staff of four clerical personnel, which successfully supported the office staff in reaching their goals.
  • Traveled to any 22 locations to provide continual support to office staff and cleanup of data entry.
  • Facilitate flow of information to office staff from HR, IT, Leads, Manager and Fraud.
  • Provided assistance to the Operations Manager and support to the office staff as required.
  • Provide open communication between office staff, vendors, customers, and myself.
  • Received Pillsbury Circle of Excellence Award F'96 Florida Region Office Staff.
  • Provide support to office staff (admin work, data entry)
  • Collect and reconcile field and office staff pay sheets.
  • Oversee the daily activities of the Front Office Staff.
  • Assisted in the hiring and training of office staff.
  • Arranged hotel/car reservations for company office staff, as well as out of town guests.
  • Initiate development of and assist with the coordination of Front Office Staff Retreat.

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50. Computer System

low Demand
Here's how Computer System is used in Operations Administrator Assistant jobs:
  • Compiled and entered probation violation warrants, temporary protection orders and recites into computer system.
  • Utilized various internal computer systems to process information.
  • Used MASS 200 customized computer system to enter customer information, placing orders for product, and generated customer invoices.
  • Supported directors across multiple departments in planning, scheduling, and troubleshooting computer systems; trained directors in use of software
  • Created customer purchase loads in computer system to ensure appointments are set and confirmed for delivery drivers.
  • Filed renewal documents in appropriate folders in paperless computer system.- Acted as back up receptionist as needed.
  • Provide technical support in use and maintenance of computer systems and software.
  • Operated PC and RF-based computer systems with a high-level of accuracy.
  • Assist in training new hires on telephone and computer systems.
  • Maintain and update filing, and inventory using computer systems.
  • Enter loan data and payment into computer system.
  • Run daily back up of computer system.
  • Consoled grieving families, documenting patient data in computer system Headed multilingual website project, researching and developing Russian content
  • General administrative services, Receiving and handling various sources of information with the purpose of entering data into the computer system.
  • Used many different computer systems including Microsoft Word, Excel and the internal systems specific to Verizon.

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20 Most Common Skill for an Operations Administrator Assistant

Customer Service11.2%
Appropriate Personnel9.4%
Office Supplies9.2%
Data Entry9%
Travel Arrangements8.1%
Purchase Orders7.6%
Financial Statements6.2%
Expense Reports5.8%

Typical Skill-Sets Required For An Operations Administrator Assistant

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
8.4%
8.4%
2
2
Appropriate Personnel
Appropriate Personnel
7%
7%
3
3
Office Supplies
Office Supplies
6.9%
6.9%
4
4
Data Entry
Data Entry
6.8%
6.8%
5
5
Travel Arrangements
Travel Arrangements
6.1%
6.1%
6
6
Purchase Orders
Purchase Orders
5.7%
5.7%
7
7
Financial Statements
Financial Statements
4.7%
4.7%
8
8
Expense Reports
Expense Reports
4.4%
4.4%
9
9
ISO
ISO
3.4%
3.4%
10
10
Phone Calls
Phone Calls
3.4%
3.4%
11
11
Powerpoint
Powerpoint
2.8%
2.8%
12
12
Special Projects
Special Projects
2.1%
2.1%
13
13
Logistics
Logistics
2.1%
2.1%
14
14
Operations Department
Operations Department
1.8%
1.8%
15
15
Special Events
Special Events
1.7%
1.7%
16
16
Human Resources
Human Resources
1.7%
1.7%
17
17
Staff Members
Staff Members
1.6%
1.6%
18
18
Monthly Reports
Monthly Reports
1.5%
1.5%
19
19
Front Desk
Front Desk
1.5%
1.5%
20
20
Meeting Minutes
Meeting Minutes
1.5%
1.5%
21
21
Scheduling Meetings
Scheduling Meetings
1.3%
1.3%
22
22
Administrative Tasks
Administrative Tasks
1.3%
1.3%
23
23
Telephone Calls
Telephone Calls
1.2%
1.2%
24
24
Clerical Support
Clerical Support
1.1%
1.1%
25
25
Daily Operations
Daily Operations
1.1%
1.1%
26
26
Word Processing
Word Processing
1%
1%
27
27
Conference Calls
Conference Calls
1%
1%
28
28
Inventory Control
Inventory Control
1%
1%
29
29
Conference Room
Conference Room
0.9%
0.9%
30
30
Sort
Sort
0.9%
0.9%
31
31
Quickbooks
Quickbooks
0.9%
0.9%
32
32
Administrative Functions
Administrative Functions
0.9%
0.9%
33
33
High Volume
High Volume
0.9%
0.9%
34
34
Attendance Records
Attendance Records
0.8%
0.8%
35
35
Corporate Office
Corporate Office
0.8%
0.8%
36
36
Suite
Suite
0.8%
0.8%
37
37
Calendar Management
Calendar Management
0.8%
0.8%
38
38
Personnel Files
Personnel Files
0.7%
0.7%
39
39
Office Operations
Office Operations
0.7%
0.7%
40
40
Bank Deposits
Bank Deposits
0.7%
0.7%
41
41
Kronos
Kronos
0.7%
0.7%
42
42
Fedex
Fedex
0.6%
0.6%
43
43
Background Checks
Background Checks
0.6%
0.6%
44
44
Osha
Osha
0.6%
0.6%
45
45
Sharepoint
Sharepoint
0.6%
0.6%
46
46
Medical Records
Medical Records
0.6%
0.6%
47
47
Monthly Basis
Monthly Basis
0.6%
0.6%
48
48
Confidential Information
Confidential Information
0.5%
0.5%
49
49
Office Staff
Office Staff
0.5%
0.5%
50
50
Computer System
Computer System
0.5%
0.5%

40,629 Operations Administrator Assistant Jobs

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