What does an operations administrator assistant do?
An operations administrator assistant is primarily in charge of performing support tasks while overseeing the operations within a company or organization. Typically, their responsibilities revolve around answering inquiries within the workplace, responding to clients' calls and questions, managing schedules, arranging appointments, and maintaining accurate records of all transactions among employees, clients, and vendors. There are also instances where one must assist senior administrators with their travel arrangements and help staff with complex issues. Furthermore, as an assistant, it is essential to implement the policies and regulations of the company.
Operations administrator assistant responsibilities
Here are examples of responsibilities from real operations administrator assistant resumes:
- Manage and develop the daily clinical schedule for the in-patient rehabilitation staff taking into consideration Medicare guidelines and staffing ratios.
- Create SharePoint templates, sub-sites, and permission groups, and update documents.
- Participate in ISO certification process.
- Upload final version documents onto SharePoint corporate compliance database.
- Create PowerPoint sales presentations that successfully garner new business for the company.
- Assist in preparation of PowerPoint presentations for contract acquisitions and staff meetings.
- Prepare weekly payroll statements utilizing ADP and orchestrate weekly QuickBooks billing system.
- Perform various payroll relate functions, including reviewing reports for accuracy and researching discrepancies.
- Build customize reports in Salesforce to track internal and external financial and operational data.
- Develop and implement player summer job program insuring compliance with university and NCAA regulations.
- Provide detailed tabular data reports pertaining to student athlete participation in NCAA mandate training and compliance programs.
- Perform calculation and analysis on retirement projects such as reduction in force, early retirement windows and plan terminations.
- Prepare discharges, enter all updates into OASAS system and review patient information to verify patients eligibility to receive transportation reimbursement.
- Maintain website, FaceBook and online store.
- Create and post documents in excel, word and Photoshop.
Operations administrator assistant skills and personality traits
We calculated that 14% of Operations Administrator Assistants are proficient in Customer Service, Data Entry, and PowerPoint. They’re also known for soft skills such as Writing skills, Interpersonal skills, and Organizational skills.
We break down the percentage of Operations Administrator Assistants that have these skills listed on their resume here:
- Customer Service, 14%
Coordinated complex schedules for senior executives; requiring strong working relationships and superior customer service at all organizational levels.
- Data Entry, 10%
Answered business telephone line, Data Entry and assisted with designing company brochure, Collected payments for party rentals/distributed written receipts
- PowerPoint, 7%
Provided administrative support to Accounting Department creating Excel spreadsheets and PowerPoint presentations.
- Payroll, 6%
Assisted in documentation control and helped with payroll and other administration responsibilities to Site Superintendent and Division Head.
- Provides Administrative Support, 5%
Key Accomplishments: Provides administrative support to the Monroe Correctional Complex Health Care Managers and Director of Nursing Services.
- Travel Arrangements, 5%
Managed all national/international travel arrangements.
Common skills that an operations administrator assistant uses to do their job include "customer service," "data entry," and "powerpoint." You can find details on the most important operations administrator assistant responsibilities below.
Writing skills. To carry out their duties, the most important skill for an operations administrator assistant to have is writing skills. Their role and responsibilities require that "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Operations administrator assistants often use writing skills in their day-to-day job, as shown by this real resume: "provide general and some specialized administrative support for a department or area such as word processing, report writing, etc. "
Interpersonal skills. Many operations administrator assistant duties rely on interpersonal skills. "secretaries and administrative assistants interact with clients, customers, or staff," so an operations administrator assistant will need this skill often in their role. This resume example is just one of many ways operations administrator assistant responsibilities rely on interpersonal skills: "demonstrate excellent interpersonal, customer service and office etiquette. "
Organizational skills. Another skill that relates to the job responsibilities of operations administrator assistants is organizational skills. This skill is critical to many everyday operations administrator assistant duties, as "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." This example from a resume shows how this skill is used: "utilized word processing skills for annual reports, letters, memos, organizational charts and program outlines. "
The three companies that hire the most operations administrator assistants are:
- Lamar Advertising44 operations administrator assistants jobs
- American Campus Communities9 operations administrator assistants jobs
- H&R Block8 operations administrator assistants jobs
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Compare different operations administrator assistants
Operations administrator assistant vs. Staff assistant
A staff assistant is a company employee who is tasked to support and help staff members to adequately fill their roles and assuring that the organization is running efficiently. Working under an administrative supervisor, an assistant's tasks include answering phone calls, scheduling meetings or appointments, and booking the necessary travels. Moreover, an assistant should have excellent skills in written and verbal communication and is highly organized with minimal supervision. An assistant may be able to work in a wide variety of settings, which includes healthcare facilities and government offices.
These skill sets are where the common ground ends though. The responsibilities of an operations administrator assistant are more likely to require skills like "purchase orders," "logistics," "iso," and "calendar management." On the other hand, a job as a staff assistant requires skills like "patients," "office procedures," "veterans," and "constituent correspondence." As you can see, what employees do in each career varies considerably.
Staff assistants earn the highest salaries when working in the professional industry, with an average yearly salary of $50,475. On the other hand, operations administrator assistants are paid more in the energy industry with an average salary of $38,966.On average, staff assistants reach similar levels of education than operations administrator assistants. Staff assistants are 3.5% more likely to earn a Master's Degree and 0.9% more likely to graduate with a Doctoral Degree.Operations administrator assistant vs. Administrative specialist
An administrative specialist is in charge of various clerical tasks to support supervisors and management staff. Their responsibility is to act as the main point of contact among clients through answering calls and responding to inquiries, managing schedules, arranging appointments and travel, addressing complaints and resolving internal issues, managing payroll, and keeping an organized database. Furthermore, an administrative specialist can also conduct research and analysis, prepare reports and other forms of documentation, and coordinate workflow in a particular area.
In addition to the difference in salary, there are some other key differences worth noting. For example, operations administrator assistant responsibilities are more likely to require skills like "iso," "calendar management," "kronos," and "direct calls." Meanwhile, an administrative specialist has duties that require skills in areas such as "office procedures," "patients," "database management," and "management system." These differences highlight just how different the day-to-day in each role looks.
Administrative specialists earn a higher average salary than operations administrator assistants. But administrative specialists earn the highest pay in the technology industry, with an average salary of $50,521. Additionally, operations administrator assistants earn the highest salaries in the energy with average pay of $38,966 annually.Average education levels between the two professions vary. Administrative specialists tend to reach similar levels of education than operations administrator assistants. In fact, they're 2.6% more likely to graduate with a Master's Degree and 0.9% more likely to earn a Doctoral Degree.Operations administrator assistant vs. Team assistant
A team assistant is an employee who is responsible for performing administrative duties to help members of the office team focus on their assigned projects. Under the direct supervision of team leaders, team assistants are required to schedule appointments with clients, organize internal team meetings, and alert team members of upcoming deadlines. They keep track of project expenses and purchase receipts and input those numbers into an accounting software program or spreadsheet. Team assistants must also order supplies and products when inventories are low.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from operations administrator assistant resumes include skills like "purchase orders," "logistics," "word processing," and "human resources," whereas a team assistant is more likely to list skills in "patients," "patient care," "cleanliness," and "home health. "
Team assistants make a very good living in the professional industry with an average annual salary of $56,346. On the other hand, operations administrator assistants are paid the highest salary in the energy industry, with average annual pay of $38,966.When it comes to education, team assistants tend to earn similar degree levels compared to operations administrator assistants. In fact, they're 2.8% more likely to earn a Master's Degree, and 0.0% more likely to graduate with a Doctoral Degree.Operations administrator assistant vs. Administrator secretary
Administrator secretaries are assistants to managers or higher officers in charge of administrative tasks. Their responsibilities include liaising with an organization's internal departments and in communicating with the general public. They make arrangements and scheduling of meetings, events, and appointments. Sometimes, they assume tasks in clerical and administrative nature. It is also part of their job to work hand-in-hand with executives, managers, and any other personnel in corporations.
Types of operations administrator assistant
Updated January 8, 2025
