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Become An Operations Administrator

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Working As An Operations Administrator

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $74,314

    Average Salary

What Does An Operations Administrator Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become An Operations Administrator

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Operations Administrator Jobs

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Operations Administrator Career Paths

Operations Administrator
Finance Analyst Operations Manager Assistant Director
Administrative Director
8 Yearsyrs
Operation Supervisor Account Executive Office Manager
Administrative Manager
6 Yearsyrs
Operation Supervisor Office Manager
Business Office Manager
8 Yearsyrs
Human Resources Coordinator Specialist Account Manager
Client Services Manager
7 Yearsyrs
Analyst Data Analyst
Data Manager
6 Yearsyrs
Human Resource Specialist Information Technology Specialist Information Systems Manager
Director Of Information Services
9 Yearsyrs
Legal Assistant Analyst Information Technology Manager
Director Of Information Technology Security
12 Yearsyrs
Project Manager Senior Project Manager
Director Program Management
13 Yearsyrs
Information Systems Technician Network Engineer Lead Network Engineer
Incident Manager
10 Yearsyrs
Business Analyst Senior Systems Analyst Systems Manager
Information Systems Manager
6 Yearsyrs
Analyst Business Analyst Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Business Analyst Quality Assurance Manager Production Manager
Logistics Manager
7 Yearsyrs
Finance Analyst Project Manager President
Managing Member
8 Yearsyrs
Legal Assistant General Manager Operations Vice President
President Of Operations
9 Yearsyrs
Data Analyst Information Technology Manager Infrastructure Manager
Senior Manager Infrastructure
12 Yearsyrs
Systems Administrator Engineer Operations Manager
Service Director
10 Yearsyrs
Project Manager Construction Manager Operations Manager
Supply Chain Manager
10 Yearsyrs
Systems Administrator Analyst Systems Analyst
Systems Manager
7 Yearsyrs
Human Resource Specialist Project Manager Technical Manager
Technical Operations Manager
8 Yearsyrs
Human Resources Coordinator Operations Manager Branch Manager
Vice President And Manager
10 Yearsyrs
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Operations Administrator Demographics

Gender

Female

63.7%

Male

34.5%

Unknown

1.8%
Ethnicity

White

60.4%

Hispanic or Latino

17.0%

Black or African American

11.3%

Asian

7.7%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

53.8%

French

9.5%

German

7.0%

Arabic

4.5%

Japanese

3.0%

Italian

2.5%

Portuguese

2.5%

Tagalog

2.0%

Vietnamese

1.5%

Hindi

1.5%

Korean

1.5%

Russian

1.5%

Filipino

1.5%

Persian

1.5%

Swahili

1.0%

Mandarin

1.0%

Norwegian

1.0%

Dari

1.0%

Albanian

1.0%

Carrier

1.0%
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Operations Administrator Education

Schools

University of Phoenix

28.7%

University of Central Florida

6.9%

Strayer University

6.6%

Northern Virginia Community College

4.7%

Ashford University

4.1%

Georgia State University

4.1%

Northeastern University

4.1%

Florida State University

3.8%

University of Maryland - University College

3.4%

Kaplan University

3.4%

New York University

3.1%

American InterContinental University

3.1%

George Mason University

3.1%

DePaul University

3.1%

University of Houston

3.1%

Southern New Hampshire University

3.1%

Capella University

3.1%

College of DuPage

2.8%

Middle Tennessee State University

2.8%

Arizona State University

2.8%
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Majors

Business

35.9%

Accounting

7.6%

Management

4.9%

Human Resources Management

4.2%

Psychology

4.2%

Computer Science

4.0%

Health Care Administration

3.7%

Communication

3.6%

Marketing

3.6%

Finance

3.6%

Criminal Justice

3.4%

Computer Information Systems

3.0%

English

2.9%

General Studies

2.5%

Nursing

2.4%

Liberal Arts

2.4%

Political Science

2.4%

Project Management

2.0%

Education

1.9%

Information Technology

1.9%
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Degrees

Bachelors

40.8%

Other

24.4%

Masters

14.3%

Associate

12.6%

Certificate

5.2%

Diploma

1.3%

Doctorate

1.1%

License

0.3%
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Internship
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Real Operations Administrator Salaries

Job Title Company Location Start Date Salary
Operations Administrator Mayo Clinic Rochester, MN Jul 09, 2016 $140,857
Storage Operations Administrator Box, Inc. Los Altos, CA Nov 01, 2015 $140,000
Operations Administrator Workday, Inc. Pleasanton, CA Sep 21, 2013 $133,900
Engineer IV-Provisioning OPS SYS Admin Verisign, Inc. Reston, VA Feb 06, 2015 $129,902
Business Operations Administrator Gilbert Hospital LLC Gilbert, AZ Sep 09, 2012 $119,000
Senior Application Operations Administrator Standard & Poor's Financial Services LLC New York, NY Jan 08, 2015 $115,000
Financial Operations Administrator Wiles Mensch Corporation-Dc Reston, VA Apr 17, 2015 $110,000
Senior Application Operations Administrator Standard & Poor's Financial Services LLC New York, NY Nov 11, 2013 $110,000 -
$120,000
Development Operations Administrator Consumers Energy Company Jackson, MI Jan 11, 2015 $110,000
Operations Administrator Workday, Inc. Pleasanton, CA Sep 25, 2014 $105,000
Senior Application Operations Administrator Standard & Poor's Financial Services LLC New York, NY Oct 01, 2012 $104,458 -
$110,000
Application Operations Administrator III Standard & Poor's Financial Services LLC New York, NY Feb 26, 2016 $102,500
Application Operations Administrator III Standard & Poor's Financial Services LLC New York, NY Aug 04, 2016 $102,500
Web Operations Administrator NCL (Bahamas) Ltd. Miami, FL Nov 15, 2015 $101,640
Server Operations Administrator Bandai Namco Entertainment America Inc. San Jose, CA Jun 10, 2015 $76,000
Legal Operations Administrator Code and Theory LLC New York, NY Nov 15, 2016 $75,000
Linux Operations Administrator II Rackspace Us, Inc. San Antonio, TX Mar 05, 2012 $75,000
Cloud Operations Platform Administrator Risk Management Solutions, Inc. Newark, CA Jul 08, 2013 $75,000 -
$85,000
Operations Administrator-Rcash Yardi Systems, Inc. Goleta, CA Sep 17, 2011 $72,236
Administrator, Global ERP Operations SCP Distributors LLC Covington, LA Sep 05, 2014 $71,770
Windows Operations Administrator III Rackspace Us, Inc. San Antonio, TX Nov 14, 2011 $71,000
Fund Acct'g & Admin NAV Operations Invest. Acct'g The PNC Financial Services Group, Inc. Wilmington, DE May 01, 2010 $70,658
Senior Operations Administrator Johns Hopkins University School of Advanced Intern Washington, DC Aug 15, 2013 $63,000
Operations Administrator Tools and Hardware LC Miami, FL Dec 27, 2012 $62,669
Internal Operations Asset Administrator IV Health Care Service Corporation Chicago, IL Mar 26, 2012 $61,500 -
$101,000
Development Operations Administrator Emaestro Technologies Inc. Columbus, OH Aug 01, 2015 $61,000 -
$81,000
OPS Administrator II DPM Mellon, LLC Somerset, NJ Jan 28, 2010 $60,500
Data/Operations Administrator Global Wireless Solutions, Inc. VA Oct 01, 2011 $60,000
Sales Operations Administrator Bullhorn, Inc. Boston, MA Aug 19, 2014 $60,000
Operations Administrator International Trade Solutions LLC Hallandale Beach, FL Oct 26, 2009 $58,000

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Top Skills for An Operations Administrator

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  1. Procedures
  2. Frontline Customer Service
  3. Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Perform follow up reviews and procedures to ensure compliance with regulatory requirements.
  • Functioned as frontline customer service to resolve customer inquiries/issues to increase customer satisfaction.
  • Focused on management processes to produce weekly payroll and designed communication strategy for business units.
  • Coordinated communication between departments and terminals in order to troubleshoot logistics and delivery problems across a twenty-four hour schedule.
  • Lease Administration Contractor Assisted Lease Administration Team in various administrative and data entry functions as directed by lease management.

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Top 10 Best States for Operations Administrators

  1. Maryland
  2. New York
  3. Virginia
  4. New Jersey
  5. District of Columbia
  6. Texas
  7. Connecticut
  8. Rhode Island
  9. Massachusetts
  10. North Carolina
  • (1,251 jobs)
  • (1,452 jobs)
  • (1,975 jobs)
  • (891 jobs)
  • (520 jobs)
  • (2,172 jobs)
  • (318 jobs)
  • (87 jobs)
  • (992 jobs)
  • (832 jobs)

Top Operations Administrator Employers

Jobs From Top Operations Administrator Employers

Operations Administrator Videos

Day in the Life: Los Angeles Datacenter (QuadraNet)

Career Advice on becoming an International Operations Manager by Olivia H (Full Version)

Career Advice on becoming an Operations Manager by Dan H (Full Version)

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