Top Operations Administrator Skills

Below we've compiled a list of the most important skills for an Operations Administrator. We ranked the top skills based on the percentage of Operations Administrator resumes they appeared on. For example, 12.4% of Operations Administrator resumes contained Frontline Customer Service as a skill. Let's find out what skills an Operations Administrator actually needs in order to be successful in the workplace.

The six most common skills found on Operations Administrator resumes in 2020. Read below to see the full list.

1. Frontline Customer Service

high Demand
Here's how Frontline Customer Service is used in Operations Administrator jobs:
  • Functioned as frontline customer service to resolve customer inquiries/issues to increase customer satisfaction.
  • Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues.
  • Served as a frontline customer service representative for dealing with any lost or damaged shipments.
  • Service frontline customer services to receive solve and or escalate customer enquiries.

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2. Timely Delivery

high Demand
Here's how Timely Delivery is used in Operations Administrator jobs:
  • Developed spreadsheet to track non-exempt performance evaluations, resulting in timely delivery of feedback to all associates.
  • Distribute packages to correct trailers for timely delivery.
  • Coordinated purchasing of equipment, submitted orders, worked with vendors to insure timely delivery, reviewed all invoices.
  • Work hands-on with drivers to ensure timely delivery, correct labeling and track all incoming and outgoing packages.
  • Ensured timely delivery and mitigated loss and damage by performing address searches and corrections.
  • Support timely delivery of packages by performing address searches and corrections.
  • Support ability for timely delivery, mitigate loss and damages.
  • Monitored shipments for outside vendors to insure timely delivery of finished products, designed for plating and heat treatment.

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3. Financial Statements

high Demand
Here's how Financial Statements is used in Operations Administrator jobs:
  • Assisted Fund Administration Department by preparing financial statements for mutual funds.
  • Analyzed system and department errors by reviewing monthly financial statements.
  • Prepared financial statements and analyzed financial and operational trends.
  • Compiled financial statements and maintained basic bookkeeping tasks.
  • Direct areas with multiple functions including financial statements for business clients, reports, letters, spreadsheets and PowerPoint presentations.
  • Validate Annual Management report from TA and Fund financial Statements against quotes and figures against prospectus.
  • Maintained financial statements, invoices, and handled all banking business.
  • Assist in the preparation of financial statements for presentation.
  • Managed monthly cash flow and financial statements.
  • Prepare monthly financial statements and reconcile bankstatements.

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4. Data Entry

high Demand
Here's how Data Entry is used in Operations Administrator jobs:
  • Collected HR compliance paperwork and perform related administration and data entry functions.
  • Performed data entry redlining and cross referencing for accuracy.
  • Handled all data entry and related documentation.
  • Completed miscellaneous clerical and data entry tasks.
  • Utilized strong computer/data entry skills.
  • Job requires attention to detail, accurate and timely data entry, and engagement with and support for senior level staff.
  • General business skills such as typing, data entry and review, use of phone system, copier and fax.
  • Prepared reports and graphs using Microsoft Office- Complied data entry for school district students and employees- Processed purchase orders for shipments
  • Created training manual, trained new employees on proofing and data entry to ensure quality and customer satisfaction standards.
  • Maintained and managed customer accounts through regular contact with sales, data entry and by direct contact with customers.
  • Assisted lead broker with sales calls, maintaining client accounts, marketing campaigns and data entry of buy/sell orders.
  • Create and organize physical and electronic files for personnel, data entry, training, vehicles and equipment.
  • Performed daily data entry for field meter readings, performed quality checks, compiled figures for accuracy.
  • Establish and maintain annual budget with monthly financial reports using data entry and word processing skills.
  • Verified vendor information, indicated correct vendor number for data entry, and itemized accounts.
  • Completed data entry of 8900+ key strokes per day with a 96% accuracy.
  • Perform detailed data entry into client systems per client expectations and service level agreements.
  • Assisted Benefits Analyst with data entry (New Hires, Eligibility, COBRA).
  • Create accurate Medicare Appeals by performing confidential data entry to the Medicare Appeals.
  • Communicate with our finance department daily to ensure accurate and timely data entry.

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5. Purchase Orders

high Demand
Here's how Purchase Orders is used in Operations Administrator jobs:
  • Processed and distributed executed and non-executed contracts, change orders and purchase orders.
  • Received and countersigned original customer contracts, received and signed Purchase Orders.
  • Prepared purchase orders and maintained tracking of departmental purchase requisitions and expenses.
  • Organized, managed and distributed company-wide purchase orders to assure proper billing.
  • Processed all inventory evaluation reports, material requisitions and purchase orders.
  • Processed and modified purchase orders for software utilizing in-house electronic system.
  • Drafted Purchase Orders ensuring proper allocation within program budget.
  • Worked with vendors requesting product/services and managed purchase orders.
  • Analyzed complex daily operation issues and submitted purchase orders.
  • Generated and received purchase orders.
  • Contract administration including but not limited to AIA documents, Purchase Agreements, Pay Applications, Change Orders and Purchase Orders.
  • Create, manage and track all purchase orders in SAP for both Directional & MWD Gulf Coast & West Texas locations.
  • Distribute purchase orders that come through the corporate EDI system; ensure that each purchase order meets the client compliance guidelines.
  • Supplied reports to the buyers and planners to provide current data on inventory, production orders, and purchase orders.
  • Carried out financial administrative duties including product research reports, purchase requests, and purchase orders for projects and builds.
  • Managed accounts payable and cost accounting processes, as well as rig tracking, and entered and maintained purchase orders.
  • Created and implemented the use of electronic customer purchase orders for the sales team; processed and ensured accurate orders.
  • Processed daily customer purchase orders, invoices, credit memos, debit memos, work order requests and tracking information.
  • Managed branch procurement activities through generating purchase orders, tracking, processing, receiving entries, and approving invoices.
  • Led the invoicing of more than $11 million in purchase orders each month with 100% accuracy.

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6. Customer Service

high Demand
Here's how Customer Service is used in Operations Administrator jobs:
  • Interpret test panels and industry specific reports to accurately complete detailed customer service reports in compliance with customer specifications.
  • Complete administrative duties to assist management, provide internal and external quality customer service and participate in sustainability projects.
  • Maintain optimal level of customer services and ensure optimal satisfaction and analyze all issues and provide effective resolution.
  • Position required strong understanding of dentistry, including terminology, practices, business operations, customer service.
  • Provided customer service to exhibitors, corporate sponsors, and medical education companies to enhance customer experience.
  • Provide Customer Service Personnel and Customers required export documentation in order to comply with various country requirements.
  • Developed and implemented policies and procedures that improved the provision of customer service to program participants.
  • Received several letters of appreciation from clients due to successful issue resolution and exemplary customer service.
  • Developed and implemented training of all technical and customer service documentation, policies and procedures.
  • Generated positive cash flow by implementing a monthly accounts receivable process while ensuring customer service.
  • Supervised and mentored administrative, records and customer service staff responsible for processing Medicare appeals.
  • Provided high quality and efficient customer service support daily for over 300 military personnel.
  • Resolved complex problems with customer service and operational concerns resulting in enhanced customer satisfaction.
  • Collaborated and coordinated with staff and outsourced vendors to ensure excellent customer service.
  • Maintained accuracy with speed and efficiency while providing clients with excellent customer service.
  • Manage open customer orders providing regular updates to enhance customer service.
  • Provided optimal customer service by coordinating customer sales with production facilities.
  • Maintained office productivity and provided customer service for effective problem resolution.
  • Provided customer service to an underprivileged population in Baltimore City.
  • Participated in quality improvement process by identifying customer service issues.

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7. Office Supplies

high Demand
Here's how Office Supplies is used in Operations Administrator jobs:
  • Provide administrative management of office supplies and business equipment including inventory for insurance purposes.
  • Managed office supplies & warehouse inventory, including coordinating delivery & special orders requests.
  • Maintained office efficiency through procurement of office supplies and timely maintenance/repairs of office equipment.
  • Oversee general office management, document organization, ordered office supplies/materials etc.
  • Performed internal operations such purchasing office supplies and handling customer complaints.
  • Organized acquisition of advertising and office supplies.
  • Coordinated and maintained calendar of events, appointments, meeting, and travel itineraries for assigned staff, order office supplies.
  • Submitted daily spreadsheet report for International trades; ordered office supplies & aided in craft services on weekly basis.
  • Order necessary office supplies such as paper, pens, folders, tape, bubble wrap, etc.
  • Prepare 4238s for office supplies, equipment and services, and support NCISRA Afghanistan mission and operations.
  • Maintained and ordered office supplies, scheduled office equipment repair, and tracked off-site records storage.
  • Created purchase orders of new items for showroom and also assisted in ordering of office supplies.
  • Maintain inventory and manage ordering of all office supplies as well as maintenance of office equipment.
  • Procured and facilitated all office supplies, janitorial services, landscaping, shipping & receiving.
  • Performed office duties such as answered phones, mail pick up and ordered office supplies.
  • Assist with the maintenance of inventory of office supplies and materials; submit purchase requests.
  • Purchased office supplies, business cards, computers, hardware, software and furniture.
  • Spearheaded office-wide recycling program and green purchasing practices for 90% of office supplies.
  • Inventory control of forms, office supplies, and ordered as needed.
  • Purchased office supplies, sourcing competitive products and reducing costs if applicable.

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8. Phone Calls

high Demand
Here's how Phone Calls is used in Operations Administrator jobs:
  • Answered all inbound operations telephone calls not for specific individuals.
  • Processed departmental telephone calls in a prompt professional manner.
  • Place phone calls to customers regarding incomplete orders back orders or other issues that may delay the fulfillment of the order.
  • Arranged meetings, travel, maintained files, used automated software to prepare documents, answered and screened telephone calls.
  • Answered phone calls made by clients and investors in order to set and arrange appointments for future investment and partnerships.
  • Answer and direct phone calls, send and receive packages as well as inventory all shipments that are received.
  • Make phone calls, send e-mails, or communicate with my team on projects or issues that may arise.
  • General administration: inbound phone calls, email correspondence, mail correspondence and assisting other areas as needed.
  • Attended incoming phone calls, concluded the nature of calls and assisted callers to the proper department.
  • Answer phone calls and assist customers with solutions with any problems or issues they may have.
  • Assisted with front office duties when necessary by receive and direction incoming and outgoing phone calls.
  • Assisted in office functions: fielding phone calls, entering data, keeping records organized.
  • Handle customer phone calls, filing paperwork and records, and assisting station customer deliveries.
  • Answer phone calls from customers, customer care and sales representatives throughout the day.
  • Assist & direct employee & incoming customers emails and phone calls in the SCC.
  • Answer customer phone calls and direct them to the appropriate personnel for help.
  • Manage office duties including answering phone calls from clients, vendors and staff.
  • Coordinate and organize all phone calls and emails into the service dept.
  • Take telephone messages, redirect phone calls and answer people's questions.
  • Fielded telephone calls, word processing, filing, and faxing.

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9. Human Resources

high Demand
Here's how Human Resources is used in Operations Administrator jobs:
  • Produced timetables and targets for own achievements and regularly communicate progress/problems with Recruiting Manager and Human Resources Manager.
  • Performed strategic reorganization and implemented ways to improve human resources by allocation practices and operational process.
  • Coordinated project activities for Business, Development, Organizational Development, and Human Resources.
  • Prepared deployment/redeployment authorizations and vouchers based on documentation provided by traveler and Human Resources.
  • Managed daily operations and the utilization of materials and human resources.
  • Draft office administrative and human resources procedures.
  • Supervised and managed the Human Resources Department * Assisted in the development and maintained operating guidelines to implement procedures and methods.
  • Support the following departments: Operations, Human Resources, Policy, Business Development, Education and Outreach and Special Projects.
  • Prepared permanent change of station (PCS) authorizations for approval based on documentation provided by traveler and Human Resources.
  • Coordinated all purchasing, human resources, and benefit planning resulting in an average 7% annual budget surplus.
  • Manage key administrative operations for the department including budgeting, payroll, human resources, summer programs and facilities.
  • Maintained and updated human resources documents; organizational charts, employee handbooks, directories, and performance evaluation forms.
  • Served as the liaison to Human Resources on departmental staffing, time and attendance, and training requirements.
  • Work in conjunction with human resources in recruiting, screening, hiring, orienting and training staff.
  • Managed dual locations full service human resources needs from recruitment to retirement as a department of one.
  • Explained all the human resources policies, procedures, laws, standards and regulations to each employee.
  • Formulate policies, monitor operation, and plan the use of human resources and materials.
  • Resolved day-to-day operational issues; payroll, A/R, A/P and liaison for Human Resources.
  • Manage all aspects of the organization s operations, human resources and administrative support.
  • Reviewed and processed payroll, resolve employee relations issues and performed human resources functions.

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10. Daily Operations

high Demand
Here's how Daily Operations is used in Operations Administrator jobs:
  • Contract administration, including creation of statements of work Primary person responsible for accounts payable and accounts receivable daily operations.
  • Supported field and hub daily operations by coordinating information technology, facilities management, and security services.
  • Assisted Warehouse Manager in the daily operations of returns and distribution processing.
  • Managed daily operations of 175 bed rehabilitation and assisted living facility.
  • Supervised the daily operations of an occupational/urgent care medical center.
  • Managed the daily operations of a personal care/long-term care facility.
  • Reported directly to the Operations Director in managing daily operations.
  • Position required assisting management with daily operations.
  • Assisted office manager in daily operations.
  • Communicated daily operations with store managers.
  • Coordinated daily operations for custom log home builder * Customer relations, sales, scheduling, purchasing, billing, payroll
  • Job Duties: Creating and managing all daily operations reports and ensuring timely delivery of feedback for over 2,000 associates.
  • Supported the overall daily operations of an occupational/urgent care medical center with patient volume of 150 or more.
  • Assisted in running our departments daily operations through Inventory Database, Outlook, & Queue phone line management.
  • Supported the sales team and the Chief Sales and Marketing officer, including daily operations and team administration.
  • Provided Safety oversight on daily operations, conducted risk assessments, site surveys, and facility inspections.
  • Provided support for 23 branches in daily operations in carrying out rules and regulations for safety.
  • Completed all the Daily Operations and Tape Management, including all journal entries on the AS/400.
  • Assisted with daily operations including, processing the continental driver's with their loads and deliveries.
  • Oversee daily operations and manage staff team to reduce business overhead and drive greater efficiency.

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11. Expense Reports

high Demand
Here's how Expense Reports is used in Operations Administrator jobs:
  • Researched Foreign Visa requirements, completed expense reports manually and in travel database.
  • Prepared expense reports, conducted monthly reconciliation and resolved discrepancies.
  • Prepare departmental expense reports Bank reconciliations and daily money management
  • Reconcile monthly procurement cards and expense reports
  • Expense reports, travel/calendar management.
  • Reviewed expense reports for completeness.
  • Prepared and submitted monthly travel/expense reports
  • Team Management: Developed and managed a website for Regional Business Managers with regard to monthly expense reports.
  • Reconciled management team's monthly expenses with credit card statements and assisted staff with expense reports.
  • Prepared expense reports, approved field trip reports and approved business expense reports for sales representatives.
  • Schedule meetings, process monthly expense reports, calendar management, answer phones and direct visitors.
  • Prepare expense reports for GM/VP, as well as other executives as needed, using CONCUR.
  • Create and process invoices, expense reports, and monitor accounts payable using QuickBooks Online.
  • Coordinated new-hire on-boarding, assisted with applicant tracking, prepared expense reports and event planning.
  • Compiled report of billing invoices and expense reports for review and approval for upper management.
  • Complete post-show expense reports and investigate/ dispute overages invoiced on the trade show floor.
  • Reviewed payroll for 31 stores and expense reports for Store Managers and Area Managers.
  • Prepared employee's expense reports, travel itineraries, and other office administrative roles.
  • Analyze and preformed in-depth quality control on all expense reports before submitting for payment.
  • Handled, revised, and maintained expense reports for Field Region and Managers.

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12. Special Projects

high Demand
Here's how Special Projects is used in Operations Administrator jobs:
  • Planned, prioritized, organized, and managed significant divisional training initiatives and special projects efficiently and effectively.
  • Perform other responsibilities and/or special projects as required.
  • Assisted immediate supervisor in special projects.
  • Coordinated and implemented special projects.
  • Assisted Area Manager with special projects such as creating spreadsheets, updating database with employee information, and other admin projects.
  • Interacted directly with the client to resolve daily issues, prioritize and perform monthly tasks, and manage special projects.
  • Initiated learning the dashboard spreadsheets and other new skills to complete special projects and/or duties of the HPC Q-Boards.
  • Assisted with special projects; prepared expense reports, maintained invoice files and process check requests and purchase orders.
  • Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules.
  • Work with District Managers, Managing Director and Senior Management on special projects, including weekly revenue report.
  • Oversee Call centers to ensure all goals obtained Responsible for all Operational and/or special projects as required.
  • Created weekly, monthly and quarterly reports for Management; worked on Special Projects as assigned.
  • Worked on special projects to streamline retail branch policies and procedure, and identified revenue opportunities.
  • Supervised office staff in operational procedures, accounts payable, bank reconciliations and special projects.
  • Managed special projects for third party partners who include lease space agreements and property management.
  • Assisted Senior VP of Deposit Operations with development and implementation of procedures and special projects.
  • Project Manager for annual audit and special projects concerning the company's critical financial success.
  • Perform on special projects on how to streamline scheduling process for scheduling message orders.
  • Assist department with special projects and provide support to International Assets Supervisor and Manager.
  • Undertake special projects such as recruiting technical field applicants at several career fairs.

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13. Travel Arrangements

high Demand
Here's how Travel Arrangements is used in Operations Administrator jobs:
  • Provide administrative management and technical support: scheduling international meetings and calls; coordinating travel arrangements; maintaining contacts.
  • Assisted in scheduling service calls and made travel arrangements for the service technicians traveling both domestically and internationally.
  • Coordinated individual training for all Engineers and RF Technicians including travel arrangements and processing of expense reports.
  • Processed invoices and expense reports, coordinated travel arrangements and secured Visa's for international travel.
  • Completed employee travel arrangements according to their relocation packages and approved and distributed employee educational reimbursements.
  • Planned and coordinated travel arrangements, including liaising with American Express and monitoring expenses.
  • Managed complex and frequently changing domestic/international travel arrangements for senior level executives.
  • Perform travel arrangements, events planning/coordination, and other related activities.
  • Scheduled and booked business travel arrangements for company team members.
  • Coordinate travel arrangements and visitor itineraries for Vice Presidents.
  • Coordinate travel arrangements and meeting setup for General Manager.
  • Handled domestic travel arrangements for potentials sales candidates.
  • Make extensive travel arrangements and generated complex itineraries.
  • Coordinated travel arrangements for the Corporate Division.
  • Coordinate lodging and travel arrangements.
  • Coordinate travel arrangements for superiors.
  • Provided top tier level support to Executive staff including all scheduling and travel arrangements for CEO and Executive Chairman.
  • Managed and created travel arrangements and vouchers via the Defense Travel System (DTS) for entire department.
  • Maintain supervisors' calendar appointments; make travel arrangements as needed, and other tasks as requested.
  • Set up and tracked field inspections, travel arrangements, training classes, and special projects.

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14. Fedex

high Demand
Here's how Fedex is used in Operations Administrator jobs:
  • Help P&D Coordinator check delivery trucks to make sure they're compliant with FedEx and DOT regulations.
  • Communicated with FedEx Ground drivers on any information they may have missed on a recipient's correct address.
  • Promoted to one of the largest FedEx stations in the nation as Admin - Operations Planner.
  • Learned the general functionality behind the FedEx brand, with an emphasis in quality assurance.
  • Attend job fairs as a recruiter and other volunteer work sponsored by FedEx Ground.
  • Enhance and sustain excellent business to business relationship between FedEx Ground Inc. and shippers.
  • Design safety messages for Contracted Service Providers, drivers, and all FedEx employees.
  • Named Package Handler of the Month after my first month returning to FedEx Ground.
  • Manage all of FedEx Grounds Tire, Tractor, Trailer and Dolly Services.
  • Supervised specific day-to-day operations and an assigned staff within a FedEx Ground station.
  • Utilize the FedEx Mapping Vision Tool to ensure proper and timely delivery.
  • Load 3 FedEx delivery trucks in numerical order however they come.
  • Shipped certified mail and packages by FedEx, UPS and USPS.
  • Transfer packages to FedEx Express for delivery to restricted areas.
  • Maintain all office supplies including FedEx, USPS and UPS.
  • Have experience in the FedEx computer systems and equipment.
  • Submitted daily emails to FedEx Corp and Ground employees.
  • Adhere to FedEx safety working standards and regulations.
  • Manage top 31 accounts for FedEx Ground.
  • Trained member of FedEx Hazardous Materials Team.

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15. Powerpoint

average Demand
Here's how Powerpoint is used in Operations Administrator jobs:
  • Assist Multifamily Operations team by performing data entry functions within Excel spreadsheets and PowerPoint presentations.
  • Prepared comprehensive reports and presentations using MicrosoftExcel and PowerPoint on a regular basis.
  • Operated and maintained intricate presentation system with Satellite conferencing and Microsoft PowerPoint.
  • Used Microsoft Office Word, Outlook, Excel, PowerPoint and Publisher on all church projects and administrative tasks.
  • Light duties involving Microsoft Office Excel, PowerPoint, Word, Outlook, Access and Adobe Acrobat Professional 8.
  • Supervised and coordinated logistics (food and refreshments, audiovisual needs, PowerPoint presentations, etc.)
  • Prepared reports, documents, spreadsheets and PowerPoint presentations for internal use and for training purposes.
  • Create thorough PowerPoint presentations for use on Primary Marksmanship Instruction training prior to live fire exercises.
  • Exhibited proficient skill in computer usage (Microsoft Word, Excel, Outlook PowerPoint presentations).
  • Present attendees with PowerPoint presentations and brochures to facilitate their education with the Title V program.
  • Created meetings and PowerPoint presentation to stress the company's needs and goals.
  • Have skills in most Microsoft programs: Word, PowerPoint, Excel.
  • Utilized Microsoft Office 2000, Outlook Express, Excel and PowerPoint.
  • Utilized Microsoft word, Excel, PowerPoint, and Outlook
  • Used Microsoft 2003 (Outlook, Word, and PowerPoint) on Windows XP.
  • Worked extensively with Bamboo, Small Improvements, InDesign, HelloSign, Google Calendar/Docs/Sheets/etc., Excel, and Powerpoint.
  • Use of Microsoft Office Applications: Outlook 2010, PowerPoint, Microsoft Word, and Excel on daily basis
  • Update PowerPoint slides for monthly Extended Management Meeting, Executive Meeting and Technical Operations Team meeting.
  • Developed a variety of presentations in PowerPoint and/or Visio for SRA internal and potential client usage.
  • Compose and revises documents in email, MS Word, Powerpoint, and more.

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16. Clerical Support

average Demand
Here's how Clerical Support is used in Operations Administrator jobs:
  • Provided clerical support to management and various departments.
  • Provided clerical support to the Customer Trouble Reports Center for long distance telephone service on the AT&T switched network.
  • Provide administration and clerical support for the NJ National Guard - Recruiting and Retention Command (RRC).
  • Provide general administrative and clerical support including mailing, scanning, faxing, and copying too management.
  • Provide clerical support for Aircraft Routing, Line Planning, Maintenance Control Manager and Maintenance Controllers.
  • Provide general administrative and clerical support for United States Sally's Sales Operations Team.
  • Provided clerical support as needed to other department with in the company.
  • Provide filing and clerical support for ZGRN Station.
  • Maintain files and paperwork and clerical support as needed.Accomplishments25% year-over-year growth during the time I was in the branch.
  • Closed locations where directed.Operations Admin Coordinator - 90% travel to assist in invoicing and clerical support.
  • Provide clerical Support for all of the Downtown and Southwest accounts for over 15 buildings.
  • Provided administrative and clerical support for the building Managed the central control room for sorting machinery Monitored quality assurance
  • Provide clerical support to management operations Prioritize workflow while still accomplishing all daily responsibilities meeting deadlines on a consistent basis.

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17. Project Management

average Demand
Here's how Project Management is used in Operations Administrator jobs:
  • Performed intermediate to advanced level project management for both corporate initiatives and Knowledge Services initiatives that crossed departmental lines.
  • Project management involving new construction, renovations, and any capital modification to existing structures.
  • Project management activities include documentation management, verification of accurate billing and milestone management.
  • Streamlined and managed office databases for total accessibility and priority project management.
  • Provide twelve sales representatives nationwide with support and critical project management.
  • Designed and implemented project management, strategic operational and business plans.
  • Support based position specializing in database management and project management.
  • Project management of all facility employee wellness and incentive programs
  • Manage the Transport, Construction (Project Management) and Rentals, Excess Property, Printing, and Public Documents Departments.
  • Project Management - Work with my team to open up additional regional offices in the Finger Lakes Region.
  • Project Management: Proactively monitor cell sites from site acquisition through final billing and construction turnover package release.
  • Experience in project management, managing staff, creating measurable metrics, and tracking data.
  • Lead daily service meetings, involving sales, project management, and warehouse departments.
  • Gather, input and maintain SharePoint for solar install and project management activities.
  • Create and maintain various project management processes, procedures, tools and templates.
  • Train and support office staff in project management software and office procedures.
  • Track incoming product to report to Sales and Project Management staff.
  • Research, compose, and implement project management systems.
  • Project management lead for 2012 mid-year ADP/ACP testing.
  • Project management from design to order completion.

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18. Inventory Control

average Demand
Here's how Inventory Control is used in Operations Administrator jobs:
  • Utilized inventory control to locate products, track for accuracy / placement and strategically positioned inventory for allocation.
  • Assisted in additional operational responsibilities including: purchasing, inventory control, scheduling and corporate communications.
  • Maintained efficient inventory control practices; oversaw and managed all operations related to sales vendors.
  • Inventory Control; Entered inventory adjustments to assure overall inventory accuracy.
  • Completed daily reports and audits to verify production and inventory control.
  • Inventory control analyst for manufacturer of automotive and marine repair products.
  • Improved inventory control by revamping warehouse set-up and processes.
  • Managed inventory control of production and marketing materials.
  • Managed hardware database to maintain accurate inventory control.
  • Implemented procedures for better inventory control.
  • Processed and maintained retail items for all 447 restaurants on the AS400 inventory database system, assisted with inventory control comparisons.
  • Directed data collection, and storage processes involving mainframe data source tracking, inventory control, and price formulating.
  • Worked as Administrative Assistant to the Operations Manager performing clerical duties as well as inventory control and quality control.
  • Managed all facets of inventory control for over $600k worth of product, conducting quarterly inventory audits.
  • Managed capital purchases, inventory control, direct vendor relations, generate & maintain equipment tracking records.
  • Inventory control of training materials for clients and consultants, as well as maintain business vendor contacts.
  • Managed the complete facility operations for branch, including: production scheduling, forecasting and inventory control.
  • Specialized in areas of inventory control, supply distribution, cataloging, storage, and shipping.
  • Maintain all contract files and inventory control of job site equipment for multiple job sites.
  • Maintain inventory control, making sure that warehouse is properly stocked on all products.

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19. Administrative Functions

average Demand
Here's how Administrative Functions is used in Operations Administrator jobs:
  • Perform clerical and administrative functions for operational areas, including line haul, quality assurance and customer service.
  • Supervised administrative functions, inventory, cash management, merchandising, and operations.
  • Performed administrative functions in support of Vice president/Managing Director and functional department managers.
  • Maintained training documentation and performed training program administrative functions.
  • Support project administrative functions such as team calendars, project status report portfolio (PPT), and project documentation management.
  • Point of contact for all customer, vendor, distributor, and internal administrative functions.
  • Assisted Technical Support group with administrative functions, such as providing contact information.
  • Act as backup for other operational or administrative functions.
  • Helped with back office/administrative functions in the Ops.
  • Provided multifunctional support responsibilities such as, but not limited to, administrative functions.
  • Box corrections Performs clerical and administrative functions for any or all station operational areas.
  • Perform clerical and administrative functions for hub and station operational areas (linehaul, quality assurance and customer service).
  • Helped process staff timesheets, reserve conference rooms, fulfill vehicle requests, and other administrative functions.
  • Assisted the Onboard Telematics Team with all administrative functions.
  • Handle basic of ce administrative functions to process Medicare appeals and providedocumentation for bene ciaries, representatives, and providers.

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20. Company Policies

average Demand
Here's how Company Policies is used in Operations Administrator jobs:
  • Achieved compliance with company policies and effectively managed expenses through analysis and reporting of supply management activities.
  • Guided administrative processes to ensure full compliance with company policies and all applicable regulations.
  • Administered new hire packets, verified all necessary papers were signed, and assured company policies and procedures were clearly understood.
  • Trained employees on company policies and procedures including changes, orientation, cashiers, customer service, refunds and exchanges.
  • Aided customers with item inquiries, shipping questions, hold items, company policies and regulations phone orders.
  • Complied with federal, state, and company policies, procedures, tax reports and regulations.
  • Updated proprietary company software and hardware, trained team members in company policies and procedures.
  • Monitored charges in accordance with contracted rates and in compliance with company policies and procedures.
  • Perform the on-boarding process and introduction to company policies for all new employees.
  • Worked directly with executive team to develop and maintain company policies and procedures.
  • Provided indirect supervision and ensure drivers comply with DOT standards and company policies.
  • Manage all Company Policies for Safety and Security.
  • Create operation or company policies when needed.
  • Participated in weekly phone conferences with regional managers to ensure open and thoroughcommunication and compliance with evolving company policies and procedures.
  • Enforced company policies and procedures to maintain internal control and abide by Sarbanes Oxley.

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21. Troubleshoot

average Demand
Here's how Troubleshoot is used in Operations Administrator jobs:
  • Coordinated communication between departments and terminals in order to troubleshoot logistics and delivery problems across a twenty-four hour schedule.
  • Perform first-tier troubleshooting using tools and utilities to resolve system/network performance and related system/network issues.
  • Trained and monitored personnel and wrote command procedures for easy troubleshooting and restoration of services.
  • Fulfilled supported business service requests by troubleshooting, understanding configuration changes and log reviews.
  • Provided troubleshooting support of production batch processing applications.
  • Performed computer/network troubleshooting in coordination with TIS department.
  • Processed transactions and performed troubleshooting and problem resolution.
  • Documented troubleshooting procedures and internal operations procedures.
  • Network service configuration and troubleshooting as needed.
  • Installed and provided troubleshooting for hardware/software.
  • Monitor and troubleshoot systems availability.
  • Ordered company credit cards for employees and managers and tracked expenses weekly for approximately 127 employees, troubleshooting problems when necessary.
  • Contribute to knowledge base articles to document troubleshooting steps and common solutions to frequent calls for use by customers and peers.
  • Provide assistance and support to other Administrators in analyzing, troubleshooting and resolving (remote) computer system and software problems.
  • Assisted mechanics with ITS downloads, device troubleshooting, tools and phone orders Processed manual tickets for payroll for service mechanics.
  • Conduct system edit cleanup through research, troubleshooting, and working directly with client or third-party vendor to obtain correct data/information.
  • Worked as a phone call representative, helping customers troubleshoot their products and assisting with their problems and concerns.
  • Post Revenue, troubleshoot, and correct errors on customer invoices to ensure accuracy of billing and bank reconciliation.
  • Performed troubleshooting on SNA communications between stores and HO, as well as troubleshooting for UNIX store systems.
  • Provided excellent service as customer first line of contact to troubleshoot and resolve customer inquiries and issues.

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22. Operational Functions

average Demand
Here's how Operational Functions is used in Operations Administrator jobs:
  • Provide complex clerical support to various administrative staff and conduct general operational functions.
  • Provide clerical support to support mission-critical management and operational functions.
  • Supported Chief Operating Officer with daily operational functions.
  • Provided support to various management and operational functions.
  • Provide clerical support to various operational functions.
  • Coordinate operational functions with internal departments: Transportation, International Freight Forwarding and Accounting, and completing month invoices.
  • Assisted with the financial and operational functions of the expansion of oncology services at the satellite oncology locations.
  • Acted as backup for many operational functions and roles and prepared special reports to aid in financial analysis.

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23. Monthly Reports

average Demand
Here's how Monthly Reports is used in Operations Administrator jobs:
  • Assist General Manager with monthly reports specifically related to work performed by technicians.
  • Compile data and generate daily and monthly reports to management for determination review.
  • Provided weekly / monthly reports to management on a timely basis, resulting in accurate tracking of employee schedules and workloads.
  • Coordinated events, completed and submitted payroll, budget expenses and monthly reports and interacted with central office corporate staff.
  • Run monthly reports for physician production, aged accounts receivable, net collection percentage and cost and collections per RVU.
  • Managed supplies; processed receiving, accounts payable, daily and monthly reports, commission records, payroll and schedules.
  • Maintained daily, weekly, and monthly reports for call center, including third party commission reports & special projects.
  • Created correspondences, drafts, memos, and emails, and prepared weekly and monthly reports for management.
  • Prepare monthly reports on revenue, costs of goods sold and operational expenses against prior year and budget.
  • Submitted daily, weekly, and monthly reports to supervisor; ensured accuracy, completeness, and timeliness.
  • Assisted IT with creating the ability to run weekly and monthly reports in the GPS program.
  • Created daily, weekly and monthly reports for our client Union Pacific and for the facility.
  • Coordinated and verified many monthly reports for my direct supervisor such as monthly audit.
  • Printed, prepared and distributed daily, weekly and monthly reports to sales personnel.
  • Provide weekly and monthly reports containing metrics data of overall performance and incidents.
  • Generate monthly reports and track staffing activity and supporting AAP goals and initiatives.
  • Company Relations: Generated standard monthly reports for sales, marketing and management.
  • Prepared and distributed daily, weekly and monthly reports to company officers.
  • Manage the fleet of office vehicles maintaining documents and filing monthly reports.
  • Generated various daily, weekly and monthly reports, and correspondence.

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24. Management System

average Demand
Here's how Management System is used in Operations Administrator jobs:
  • Coordinated company-wide training and support for Supply Management systems, policies and procedures.
  • Coordinate candidate submissions to open job requisitions via various vendor management systems.
  • Support database management system software for all production and development applications.
  • Updated Quality Management System and Safety Training on company's intranet.
  • Designed and implemented a time management system for optimal efficiency.
  • Monitor and maintain a performance management system.
  • Maintained Customer Relationship Management system.
  • Administered the initiation and day to day functioning of the portfolio management system as well as basic office and account administration.
  • Review aircrew persons reports to make sure all requirements are met using (ARMS) data Aviation Resource Management Systems.
  • Implemented an easy-pass toll management system that eliminated reporting expenses and saved drivers and managers both time and money.
  • Inspired management interest in Learning Management Systems, with recognition from IBM Global Services VP of Education.
  • Utilized SAP and RIMS daily basis, develop and create a practical master budget management system.
  • Review, research and enter data in the Transportation Management System to support respective functional area.
  • Bill milestone and miscellaneous invoices in appropriate Vendor Management System and send approval notices to worker.
  • Maintain service request management system (Footprints) to ensure accurate records of customer transactions.
  • Administer, test, and implement computer databases, applying knowledge of database management systems.
  • Obligate and process payments in automated financial management system and determine status of funds.
  • Facilitate and led an improvement project to streamline the HSE Environmental Management System.
  • Have an excellent knowledge of the Warehouse management system (Exceed 4000).
  • Implement and manage computerized maintenance management system (CMMS) for multiple departments.

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25. Hazmat

average Demand
Here's how Hazmat is used in Operations Administrator jobs:
  • Maintain OneH2South HazMat and coordinating all OneH2South transportation of hydrogen fuel cells and charging systems.
  • Attend to any HAZMAT damages and/or spills.
  • Developed specialized training for hazmat package processing; developed daily task list for all evening operation administrative staff.
  • Process International and Hazmat paperwork.
  • Reviewed hazmat documentation from drivers.
  • Unload Hazardous Material packages - Systematically enter HazMat tracking numbers and process for proper loading.
  • Worked with all level packages, except for hazmat due to required training.
  • Trained in Quality Driven Management, Hazmat Packages, and Package Handler Hiring.
  • Work International packages, Hazmat, settlement and driver check in.
  • Process and ensure delivery of all international shipments and hazmat packages.
  • Monitor hazmat information for loads departing or arriving at the terminal.
  • Process Hazmat packages that come through the hub.
  • File all hazmat paperwork and commercial invoices.
  • Process and enter all hazmat packages.
  • Handle hazmats and damaged packages.
  • Process Hazmats from outbound pickups.
  • Process Hazmat and Int'l packages.
  • Practiced OSHA, Hazmat, C.O.D procedures and policies.
  • Process hazmat packages with mc 55 scanner.
  • Provided repackaging to ensure on-time delivery, processed damage packages, hazmat certified to process damaged hazmat packages.

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26. Sharepoint

average Demand
Here's how Sharepoint is used in Operations Administrator jobs:
  • Designed and maintained automated processes for conference room schedules, proposal data management, and business unit's informational SharePoint center.
  • Administered and maintained Active Directory and SharePoint databases; managed site collection and permissions for users and computers.
  • Maintained Sales department presence on corporate SharePoint site by tracking new documents and revising Marketing collateral.
  • Facilitate paperless inventory process for equipment and software through SharePoint migration.
  • Uploaded, updated and index/cross-reference network database information from SharePoint.
  • Maintained, perpetually improved and updated SharePoint team intranet.
  • Developed SharePoint sites tracking project activity within multiple
  • Own day-to-day support for multiple heavily-used, highly visible PROD, STAGE, TEST/QA, and DEV SharePoint farms.
  • Use of Microsoft SharePoint for uploading correspondence, maintaining company site, maintaining calendars and work tempo.
  • Improved SharePoint site to track tasks and coordinate with plans and operations staff of higher headquarters.
  • Generated all PowerPoint presentations for the NISH President/Chief Executive Officer and transferred these to SharePoint.
  • Manage internal/external SharePoint websites including; updates, document management, and page creation.
  • Clear batches in SharePoint and VIMS and provided clerical and administrative support as needed.
  • Created an Access database of contacts and was a SharePoint Administrator for the department.
  • Worked with SharePoint to keep track of all information within company.
  • Perform routine SharePoint maintenance for contacts, ISDAS and contract templates.
  • Transitioned team over to cloud based SharePoint system.
  • Upload documents and reports to SharePoint.
  • Maintained office calendar and SharePoint files.
  • Acted as SharePoint administrator and records management coordinator.

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27. Quickbooks

average Demand
Here's how Quickbooks is used in Operations Administrator jobs:
  • Automated manual office operations with integration of QuickBooks accounting software; created pronounced increases in accounting and business functionality.
  • Prepared weekly payroll statements utilizing ADP and orchestrated weekly QuickBooks billing system.
  • Organize office and transition from paper invoice to QuickBooks.SKILLS: Communications, Organization Leadership, Word Doc, Non-profit Volunteering.
  • Managed financial transactions, as well as maintained the financial account balance using QuickBooks.
  • Monitor, audit, and record financial transaction data from vendors into QuickBooks.
  • Maintained files, including updating, correcting and completion of invoices in QuickBooks.
  • Maintain daily transactions in QuickBooks, including accounts payable and accounts receivable.
  • Process weekly payroll for 25 Employees using Excel and QuickBooks.
  • Utilized QuickBooks for bookkeeping, billing and invoicing.
  • Make deposits and post payments to QuickBooks.
  • Entered orders into QuickBooks for processing.
  • Process payroll and track employee benefits deduction and time records using QuickBooks and Paychex.
  • Verify accuracy of billing data and revise any errors in Peachtree Sage or QuickBooks.
  • Process student enrollments utilizing Quickbooks, Excel, Word and Outlook.
  • Train new staff on all software including Quickbooks and administrative procedures.
  • Recorded accounts receivables and payables, and reconciled accounts by using the Quickbooks system.
  • Route Management and Servicing * All Stages of Accounting Cycle Using QuickBooks * Maintain Client Relationships * Location Procurement
  • Input timesheets using QuickBooks Organize daily paperwork from previous day readings Input daily information for insurance programs.

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28. Osha

average Demand
Here's how Osha is used in Operations Administrator jobs:
  • Ensured adherence to OSHA safety procedures by coordinating safety training.
  • Maintained/updated training materials for OSHA regulated training.
  • Audit fire extinguishers, emergency light fixtures and water sprinklers in order to comply with OSHA and the city regulations.
  • Assisted in the enforcement of safety regulations in accordance with OSHA requirements as the assistant safety manager.
  • Managed compliance with all government authorities including OSHA safety standards, fire codes and plant EPA guidelines.
  • Developed training tools including workbooks, CBT, and Hands-On training on topics such as Cal/OSHA compliance.
  • Ensured compliance with OSHA regulations were met, as well as company safety and environmental policies.
  • Reviewed and orientated new associates on company benefits, OSHA, and sexual harassment training.
  • Maintain a tracking log of all Safety Observations per employee per OSHA guidelines.
  • Promote continuous safety, OSHA, and regulatory compliance during production and downtime.
  • Enforced policies related to OSHA compliance; distributing required information to all employees.
  • Oversee compliance of OSHA, HIPAA and patient safety guidelines.
  • Maintained state & federal labor and OSHA compliance standards.
  • Work with OSHA to secure a safe work environment.
  • Promote and uphold OSHA safety standards.
  • Uphold OSHA, OIG, and HIPAA requirements.
  • Processed new unit installations per manufacturer standards Maintained dealership requirements for OSHA regulations and insurance coverage.
  • Managed building security, telecommunications, voice mail and network cabling projects Posted MSDS and maintained MiOSHA compliant.
  • Operated rides across the pier while following OSHA standard and company procedures.
  • Maintain OSHA compliance records, record of weekly Safety trainings.

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29. CRM

average Demand
Here's how CRM is used in Operations Administrator jobs:
  • Performed document review and processed insurance applications using CRM software.
  • Managed expiration dates and updated Microsoft Dynamic CRM information.
  • Create and assign work orders in IFS (Industrial Financial Systems) and CRM (Customer Relationship Management System).
  • Assisted with testing a new company wide CRM system prior to implementation and served as a subject matter expert.
  • Provide training on Sugar CRM, the Company customized database (DDF) and administrative policy and procedures.
  • Create campaign list for road shows in CRM SalesConnect Database for the purpose of tracking information.
  • Generated email and postal mail lists for marketing programs using Oracle CRM On Demand reports.
  • Managed internal CRM solutions (Pivotal) to track sales and professional services revenue.
  • Negotiated ongoing pricing and contract adjustments for website design and CRM solution with vendors.
  • Utilize CCW and CRM to triage cases, as well as approve/return deals
  • Implemented a SAGE CRM system tying it into existing Sage database.
  • Performed testing on new versions of Oracle CRM On Demand.
  • Used CRM and ERP systems to analyze sales activities.
  • Trained users on advanced Oracle CRM On Demand features.
  • Tested and launched new CRM software for end users.
  • Sugar CRM Administrator for the Mid Atlantic region.
  • Entered data into Microsoft-CRM tool and facilitated effective management reporting Administered Business Development Executive commission payroll process.
  • Maintained and updated CRM database to detail current customer informationfor accurate records and service.
  • Track, distribute and manage incoming Insurance referrals from all Desert Schools branches through Microsoft Outlook, Excel and Dynamics CRM.
  • Service Now Tickets - CRM PeopleSoft Maintained the Active associate & termination list.

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30. Ensure Compliance

low Demand
Here's how Ensure Compliance is used in Operations Administrator jobs:
  • Verified and enforced information security; upgraded systems to ensure compliance and minimal errors for the highly classified information systems.
  • Provided administrative support to Resort Manager and Management Team on a daily basis to ensure compliance with Standard Operating Procedures.
  • Perform follow up reviews and procedures to ensure compliance with regulatory requirements.
  • Performed quality control by monitoring sales calls periodically to ensure compliance.
  • Develop programs to ensure compliance with state-regulated policies and procedures.
  • Conducted routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configuration guidelines.
  • Practice and utilize due diligence to ensure compliance with bank policy and procedure, in addition to industry standards and regulations.
  • Conducted audits to ensure compliance of corporate policies and governmental regulations were being adhered to and provided summary of audit findings.
  • Assisted in training providers in data verification and other audit protocols to ensure compliance with local, state and federal standards.
  • Provided administrative support to market managers and client managers to ensure compliance with bank policies and procedures.
  • Performed daily, weekly and monthly audits, studies and office profiles to ensure compliance.
  • Review and track major expenditures within the department to ensure compliance with approved budgetary plans.
  • Compile necessary documentation for client quarterly audits to ensure compliance standards are met.
  • Track various department functions in order to ensure compliance with operational procedures.
  • Work with employees and Safety Director to ensure compliance with Workers Compensation.
  • Inspected each gas system to ensure compliance with regulatory and legal mandates.
  • Monitored and posted trades to ensure compliance with SEC and NYSE regulations.
  • Manage employee files to ensure compliance with company and governmental regulations.
  • Reviewed, then submitted to factory auditors, requests for pre-approval of dealer-placed advertising to ensure compliance with factory requirements.
  • Reviewed and analyzed data to ensure compliance with client requirements and ongoing deliverables.

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31. Suite

low Demand
Here's how Suite is used in Operations Administrator jobs:
  • Thank you for accepting this new responsibility of managing all aspects of the Allen Event Center Suite.
  • Plan, design, and build custom infrastructure for customers using our suite of Cloud Computing products.
  • Advanced computer skills in Microsoft Office Suite, and a variety of other applications / systems.
  • Managed the administrative aspect of the Joint Commission Accreditation of the office surgery suite.
  • Maintain and configure as needed all components of Cisco Unified Communications VoIP Suite.
  • Administer Accounting/ HRIS system (NetSuite) with the collaboration of Management.
  • Conducted new employee orientation, which included MS Office Suite training.
  • Input and ensure accuracy of all invoices into NetSuite.
  • Generated daily reports using Microsoft Office Suite.
  • Managed Madison Square Garden suite usage.
  • Complimented as administrator of the Suite.
  • Supervised the operation and preventive maintenance of a multi-million dollar communications suite in a 24/7 hour environment.
  • Time management Flexability Accuracy Microsoft Office Suite Excel Computer Operations
  • Project manager for Pardot marketing suite for email automation, drip marketing, lead nurturing, and dynamic content delivery.
  • Utilized Microsoft Office Suite proficiency to complete research, update/correct and make additions to files already in place.
  • Served as subject expert for Logistics department, assisted IT department with NetSuite helpdesk tickets.
  • Migrated VoIP from system from Nortel to Cisco Unified Communication Suite.
  • Maintained Email Systems (Gordano Messaging Suite, Postini Spam Filtering.)
  • Google Office Suite Penta QuickBooks Peach Tree Constructware Construction Manager Crystal Report Hyperion

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32. Technical Support

low Demand
Here's how Technical Support is used in Operations Administrator jobs:
  • Provide direct administrative support to the Area Manager and Operations Supervisors, operations technicians and technical support technicians.
  • Facilitated all customer support for premium subscribers and technical support for all subscribers.
  • Provide technical support by doing daily preventive maintenance of computers and related software/hardware.
  • Published knowledge based articles facilitating standardization of the technical support processes.
  • Provide technical support on application server-related and web applications issues.
  • Perform Software installations and Technical support for department users.
  • Provided day-to-day technical support to field technicians.
  • Implemented programs for ergonomics, computer refresh process, technical support kiosk, and an Internet/VPN visitor access gateway.
  • Selected by management to provide continual technical support for Thomson Reuters, contributing to seamless outsourcing of IBM services.
  • Managed Sales Support and Operations staff and functions relating to client sales, service, and technical support.
  • Provide technical support on both Windows and Macs to all in house, remote, and subsidiaries users.
  • Performed sales, invoicing, purchasing, and accounts-receivable for a technical support division within the company.
  • Deliver broad-based technical support for email accounts, desktops, hardware, network components and peripherals.
  • Manage, create, and update user/PC Organizational Units in Active Directory, technical support.
  • Coordinated technical support contracts, hardware maintenance contracts, and software license agreements.
  • Provide online technical support though Google Developer portal to Android end users.
  • Conducted employee training, maintained time sheets and provided technical support.
  • Performed general technical support across both PC and Apple platforms.
  • Performed base level technical support on Mac and PC computers.
  • Facilitated the deployment of technical support to individuals in need.

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33. A/R

low Demand
Here's how A/R is used in Operations Administrator jobs:
  • Administered our staff's Payroll, A/P, A/R, Purchase and Inspection of Inventory, Quality Control and Costumer Service.
  • Process and manage accounts receivable (A/R) billing and handle billing correspondence with the university and external clients.
  • Applied cash to A/R invoices and created wire transfers for A/P invoices out of banking systems.
  • Handled the accounting: A/P, A/R and payroll for 100+ employees including contractors.
  • Worked closely with A/R staff to ensure timely billing of the received Purchase Orders.
  • Maintained the daily office operations: ordered supplies, general A/P and A/R.
  • Assisted with all A/P, A/R, GL balancing and bank reconciliation.
  • Resolved customer's past due invoices and troubled accounts with corporate A/R.
  • Reviewed A/R and A/P before sending them for payment.
  • Review and process warranty credits to A/R.
  • Assist with various data/reporting in HRIS
  • Prepared write-offs on both Legacy and SAP systems Prepared SAP A/R reports for the branches.
  • Performed A/R duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Coordinate A/P and A/R reporting to appropriate corporate personnel.
  • submit data to A/R for IODs.

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34. Corporate Office

low Demand
Here's how Corporate Office is used in Operations Administrator jobs:
  • Provided administrative support for the corporate office and its operational processes and facilities.
  • Compiled information from multiple global offices and submitted weekly report to corporate officers.
  • Facilitated connectivity between satellite and corporate offices.
  • Interact with 37 store locations, 4 district managers and 1 general manager in addition to the corporate office staff.
  • Managed and processed the corporate office's payroll as well as the payroll for all active business units.
  • Started out as a Teller and quickly moved into the Corporate offices as an Administrative Deposits Operations Manager.
  • Track and maintain employee Benefits; updates and changes; provide month-end HR reports for corporate office.
  • Prepared expense vouchers sent to corporate office and maintained internal ledger of all related transactions.
  • Receive, code and pay invoices for home office and all other corporate offices.
  • Review, edit and correct bonus requests before sending to corporate office for processing.
  • Designed and distributed reports to vendors, partners, clients and corporate offices.
  • Worked as liaison between operations and corporate office regarding HR matters.
  • Point of contact for corporate office and all store facilities.
  • Uploaded all job documentation to our corporate office daily.
  • Audited store and employee records with corporate office teams.
  • Submit all orders to the Corporate Office for processing.
  • Monitored the security system and closing of corporate office.
  • Send the finished report to the corporate office.
  • Point of contact with the corporate office.
  • Communicate with Regional Manager and Corporate office in regards to marketing and financial matters.

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35. QA

low Demand
Here's how QA is used in Operations Administrator jobs:
  • Lead QA Team to operational execution which maximize the number of packages resolved from loss/damage and delivered within the same day.
  • Verify and confirm packing instructions prior to entering into QAD system using PDS system as well filed OCS documents.
  • Facilitated requirements gathering, development, QA testing and release of enhancements via daily stand-ups with offshore development team.
  • Provide backup support for moving Cold fusion codes from repository servers to QA and production servers.
  • Composed a QAP manual to be distributed to local sales team and used for customer tours.
  • Create and configure several virtual directories in IIS on production, staging and QA environments.
  • Utilized In Transit QA software to reduce unassigned packages by distressing packages ahead of arrival.
  • Deployed new releases, enhancements, and patches in the QA and Production environment.
  • Supported executive office functions of Accounting, HR, HIPAA/QA Compliance, and IT.
  • Performed the role of Software Quality Assurance (SQA) for the project.
  • Selected to assist QA/QC Manager and Fab Shop with compliance of ISO standards.
  • Update and maintain QA/QC spreadsheets tracking data for compliance and regulatory audits.
  • Performed worked in the Quality and Assurance Department (QA).
  • Developed and Implemented QA and Auditing processes using SQL stored procedures.
  • Fulfilled the roles of QAS Document Control Manager, as applicable.
  • Complete weekly QA/Loss prevention and Guardian reports as required.
  • Developed QA environments for software testing.
  • Organize and maintain QA cages/area.
  • Oversee QA processes during P.M. shift.
  • Managed QA, Preload Unload, Van line loading, and Home Delivery Dispatch.

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36. Office Operations

low Demand
Here's how Office Operations is used in Operations Administrator jobs:
  • Directed day-to-day office operations, provided fundamental support to the Director, and Support ServicesManager.
  • Assumed office management responsibilities and maintained office operations during lengthy absences of the General Contractor.
  • Plan, organize and administer business office operations in accordance with operations standards.
  • Maintained employee confidence and protected office operations by keeping sensitive information confidential.
  • Managed internal office operations and provided administrative support.
  • Assisted in relocating entire back office operations from NYC to Syracuse NY while ensuring no disruptions in data or service.
  • Assisted in the outsourcing project of back office operations to external firms such as State Street and Citibank.
  • Worked closely with Chief Operating Officer on all matters pertaining to office operations and facilities planning.
  • Maintain office operations on Windows network, including printers, scanners, and fax devices.
  • Manage office operations and customer relations in a high traffic retail showroom and warehouse.
  • Managed daily office operations and maintenance of all equipment & tools.
  • Oversee daily office operations for staff of fifteen.
  • Directed front office and back office operations.
  • Track and monitor office operations expenses.
  • Managed back office operations for telesales agents and compilation of accurate commissions payout.
  • Managed and maintained all aspects of office operations: o Telephone equipment.

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37. Staff Members

low Demand
Here's how Staff Members is used in Operations Administrator jobs:
  • Provide procurement advice and guidance to administrative and technical staff members of the other technical directorates.
  • Initiated cross-training for staff members, ensuring continuity while improving versatility and productivity.
  • Developed processes and procedures for administration and executive staff members.
  • Provide administrative support to all executive staff members.
  • Promote a positive and efficient work atmosphere for staff by consistently connect with new and existing staff members to gauge moral.
  • Developed and achieved a successful company of 300 staff members in two Local Suburban in the Minneapolis/ St. Paul Minnesota.
  • Manage travel request for 418 staff members on the Global Team (GT) that are stateside and overseas weekly.
  • Served as a jack-of-all-trades of operations, handling tasks that fell outside the job description of other staff members.
  • Provide 24x7 on-call support and collaborate with engineering and other staff members on existing infrastructure and new implementations.
  • Informed staff members of any discrepancies or required actions and ensured that data was corrected.
  • Assist other staff members on FICC issues and provides coverage for FICC desk when necessary.
  • Prepared & processed time sheets for approximately 100 temporary & permanent staff members.
  • Manage a site with 18 staff members with nearly 6,000 enrolled patients.
  • Supervised twenty (20) staff members in daily school administrative operations.
  • Greeted visitors and clients then referred them to the appropriate staff members.
  • Provide reports of finding to supervisory personnel and required staff members.
  • Provided administrative support to 1 Service Manager and 23 staff members.
  • Communicate with staff members who are affected by these changes.
  • Worked directly with management team and staff members.
  • Managed payroll of up to 13 staff members.

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38. New Accounts

low Demand
Here's how New Accounts is used in Operations Administrator jobs:
  • Entered data on new accounts, identified and addressed missing beneficiary information and pulled closed accounts.
  • Provide information to internal customers establishing new accounts and researching number availability.
  • Managed and innovated new streamline approach of daily production reports, transfers, order entry, custody passport and new accounts.
  • Secured an increase of 135.5% new accounts totaling a 2.4 times increase in the quantity of original accounts.
  • Manage Active Directory accounts: create new accounts, security groups, move accounts and computers to proper OU.
  • Established new accounts via AWD and updated accounts via DST to reflect any changes within the quarter.
  • Order garments, Facility Service and other products from multiple vendors for new accounts and service.
  • Submitted completed applications for clients and followed up on new accounts opening with various companies.
  • Opened new accounts and processed forms submitted by Direct Bank Specialists and clients online.
  • Open new accounts - qualified, non-qualified, brokerage, managed and annuities.
  • Developed new accounts through various mediums, including trade shows and advertising.
  • Secured additional $35K annual revenue by proactively acquiring six new accounts.
  • Performed account reconciliations, set-up of new accounts and supporting internal staff.
  • Open new accounts and transfer in assets from other trustees or brokers.
  • Communicated with branches regarding issues with large checks and new accounts.
  • Opened new accounts, updated and maintained static data for sales.
  • Convert prospects to new accounts.
  • Do back up for New Accounts.
  • Updated weekly status reports on all new accounts Maintained database for all microwave sites.
  • Review new accounts and account updated for accurate coding and structure.

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39. Process Improvement

low Demand
Here's how Process Improvement is used in Operations Administrator jobs:
  • Develop benefit related guidelines and recommend process improvements identified from participant issues, system edits and process delays.
  • Researched and analyzed complex benefit issues, determined fact patterns and made recommendations to management regarding process improvements.
  • Supported Benefits Delivery Manager in managing costs through process improvements above and by performing financial management activities.
  • Analyze all ongoing business processes and Cost, Delivery, Quality metrics to identify process improvement opportunities.
  • Identify and pursue opportunities for process improvement to enhance efficiency, profitability, and/or internal control.
  • Coordinated process improvements and training opportunities identified from recurring edits, process delays and quality problems.
  • Worked with the Benefits Operations Manager to recommend process improvements and coaching and training opportunities.
  • Participated in process improvement committees and system development projects for testing and implementation.
  • Implemented process improvements across retail operations, including developing standard operating procedures.
  • Assisted management in addressing daily operational issues and recommendations for process improvement.
  • Identify and analyze opportunities for test coverage and test process improvement.
  • Assisted in creating and implementing process improvement documents for quality assurance.
  • Identified potential service delivery issues and provided input towards process improvement.
  • Develop and facilitate process improvements for all system upgrades.
  • Produce management reports, develop recommendations for process improvement.
  • Identified and implemented process improvement and trend analysis opportunities.
  • Recommended process improvements and identified training opportunities.
  • Provide leadership and guidance with regards to process improvements in areas of science (research cores) and general research administration.
  • Achieved this through a series of process improvements, including the consolidation of three fragmented regional facilities into one world-class operation.
  • Collaborate with the Regional Director, other TriWest staff, and Military Treatment Facility staff on projects and process improvement activities.

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40. Plan Provisions

low Demand
Here's how Plan Provisions is used in Operations Administrator jobs:
  • Interpreted and utilized historical data conversion files as a means to accurately map specific participant populations according to benefit plan provisions.
  • Resolved complex participant issues through conducting research, analyzing pension plan provisions and translating provisions to the ongoing processing environment.
  • Research complex benefit issues and formulate resolutions/recommendations by analyzing fact patterns and applying plan provisions and best practices.
  • Analyzed fact patterns and applied plan provisions to research complex participant benefit issues and formulated resolutions / recommendations.
  • Researched complex benefits issues and formulated resolutions/recommendations and applied plan provisions.
  • Demonstrated knowledge of client plan provisions, Total Benefit Administration tools, and best practices, related to the ongoing administration.
  • Resolve various participant issues involving plan provisions and client payment updates.
  • Analyzed plan provisions and translating provisions to the ongoing processing.
  • Research complex participant benefit issues and formulate resolutions and recommendations by analyzingfact patterns and applying plan provisions and best practices.
  • Researched complex participant benefit issues through workflows and formulated resolutions by analyzing client plan provisions and company best practices.
  • Researched and analyzed complex participant benefit issues through the Workflow process by applying plan provisions and best practices.
  • Developed plan provisions and SPDs.

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41. Bank Deposits

low Demand
Here's how Bank Deposits is used in Operations Administrator jobs:
  • Execute daily bank deposits following documented cash management procedures.
  • Manage bank deposits and monthly reconciliations.
  • Performed bank transfers, made bank deposits, and reconciled statements for three different companies and seven different bank accounts.
  • Maintain petty cash and perform bank deposits and ensure all cash transactions are properly recorded and reconciled.
  • Managed reconciliation of all personal charges for couriers and made bank deposits to Company's account.
  • Balance the cash flows and in charge of making bank deposits.
  • Record bank deposits and complete transfers, distributions, and contributions.
  • Prepared and delivered daily bank deposits for all locations.
  • Create and maintain reporting for all bank deposits.
  • Posted daily bank deposits to customer accounts.
  • Prepared bank deposits and paid invoices.
  • Post relevant journal entries to General Ledger Make daily bank deposits Monitor bank balances and maintain liaison with bank officials.

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42. External Customers

low Demand
Here's how External Customers is used in Operations Administrator jobs:
  • Maintained quality service by enforcing departmental and organizational policy and procedure to offshore team members, and internal and external customers.
  • Complimented for consistently delivering exceptional service to both internal and external customers, even through complex or difficult business situations.
  • Maintained effective working relationships with all internal and external customers and actively participation in a formal staff development plan.
  • Developed and maintained an alert system for communicating with internal and external customers to ensure efficient business flow.
  • Create customized reports for internal/external customers and actuaries by effectively evaluating their needs and purpose.
  • Demonstrated ability to work in team environment and communicate with internal and external customers.
  • Communicated project prioritization, development progress, and timeliness to internal and external customers.
  • Assisted in developing performance feedback processes for both internal and external customers.
  • Maintained related database and provided reporting to internal and external customers.
  • Administer help to internal and external customers regarding shipping problems.
  • Provide administrative support to internal and external customers.
  • Compose correspondence with internal and external customers.
  • Organized meetings for internal/external customers.
  • Attend regular and/or critical meetings, events and sales functions with internal and/or external customers to promote HAP Products and Services.
  • Supervised the shift-to-shift operations of the hospital, to provide consistent quality service to internal and external customers.
  • Provided customer service and support for both internal and external customers for HR-related processes.
  • Compounded research for internal and external customers into problem transactions to locate cause.
  • Communicated with external customers, escrow officers, Treasure Department, etc.
  • Provided internal plants as well as external customers with liquid asphalt inventory.
  • Worked with external customers to resolve issues with package deliveries.

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43. Management Review

low Demand
Here's how Management Review is used in Operations Administrator jobs:
  • Issued internal reports and queried the database for statistical information for management review.
  • Prepared weekly damage reports for Guardian Program and management review for continuous improvement.
  • Research missing packages and compile information on disputed deliveries for management review.
  • Generated SAP reports as necessary for management review.
  • Generated financial reports for management review.
  • Utilize spreadsheets, relational databases, and other financial tools in order to develop precise results for senior management review.
  • Performed inventory, payroll, and all other account management Reviewed and reported all staff duties to owner
  • Create, organize and revise reports of a large Medicare broker call center for executive management review.
  • Researched missing packages, understood the root cause and provided all necessary information for management review.
  • Tracked a variety of metrics, compiled data and prepared weekly reports for management review.
  • Analyze financial spreadsheets and update burn rates for project management reviews.
  • Conducted Executive Management Reviews (EMR) and Product Design Reviews
  • Updated weekly status report for management review.
  • Prepare various reports including weekly and monthly financial billing, construction and billing forecast reports for Executive Management review.
  • Research missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review.

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44. Background Checks

low Demand
Here's how Background Checks is used in Operations Administrator jobs:
  • Verify eligibility of applicants via background checks, motor vehicle reports and employment history.
  • Process new hire forms, background checks using First Advantage, E-Verify, I-9 forms and drug test results reports.
  • Conducted orientations for new volunteers/employees to include security access, background checks, and personnel jacket setups.
  • Conducted entry-level HR tasks as assigned by the HR Manager such as background checks and transcript audits.
  • Managed on-boarding of all consultants including, HR paperwork, background checks, drug screens, benefits.
  • Process time, expense, background checks, audits while administrative staff is out of the office.
  • Perform HR functions such as processing candidates, performing background checks and teaching candidate orientation classes.
  • Reviewed job applications and background checks for presentation to Vice Present for approval.
  • Collected and audited confidential new hire compliance paperwork and background checks.
  • Background checks, Drug screenings, monitor DOT log reporting requirements.
  • Processed security background checks, fingerprinting, and issued airport badges.
  • Enter background checks in various systems for multiple clients.
  • Worked with First Advantage for background checks.
  • Contracted by companies with potential hires to conduct pre-employment background checks and verification of information
  • Performed all background checks for Daley & Associates employees through E-Verify and Hirease.
  • Performed background checks, set up interviews liason with Comcast for Subscribers requiring cable wiring and equipment set up.
  • background checks, skip tracing, and asset investigation.)

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45. High Volume

low Demand
Here's how High Volume is used in Operations Administrator jobs:
  • Experience with international settlements and high volume within volatile markets.
  • Provided quality assurance through high volume verification calls.
  • Produce high volumes of order submissions for end of month and end of quarter peaks resulting in high revenue generation.
  • Order product from over 30 manufacturers to fill a high volume of orders and to maintain stock.
  • Answered high volume of customer complaints by phone, emails and fax about charges for violations.
  • Managed and processed all new hire paperwork for a high volume of new hires.
  • Processed and distributed a high volume of incoming mail requests by pension participants.
  • Handled high volume of work which required managing priorities and tasks simultaneously.
  • Provided support for other departments to help in times of high volume.
  • Processed high volume incoming wire transfers utilizing the bank's proprietary software.
  • Assist in the daily duties of operations for seasonal high volume duties.
  • Attend weekly forecast meetings for high volume areas and events.
  • Handled high volume of customer and business calls.
  • Performed batch entries in high volume.
  • Answer multi, high volume calls, direct all calls to the appropriate individual.

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46. SQL

low Demand
Here's how SQL is used in Operations Administrator jobs:
  • Set up new user accounts in Active Directory, Exchange, ImageRight, SQL and several other proprietary apps.
  • Administered AIX systems supporting EDI (Electronic Data Interchange), Windows SQL Servers, and infrastructure.
  • Managed manual Data Loads through interfaces and with the use of UNIX, Mainframe and Rapid SQL.
  • Learned and maintained department operations and the SQL jobs and reports that ran for the business.
  • Installed and clustered over 50 named instances of SQL on classified and unclassified networks.
  • Provide end user stats & data queries via the MS SQL Server Management Studio.
  • Write queries through mainframe using SQL in order to produce reports for internal/external partners.
  • Installed and configured FC5, Windows Server 200x and MS SQL server 200x.
  • Implemented web servers running Apache, PHP, MySQL in RHEL/CentOS.
  • Test rolled code during UAT cycles utilizing SoapUI and PostgreSQL.
  • Helped to configure and deploy new web and SQL clusters.
  • Created and maintained Lotus Notes databases using MS SQL.
  • Installed and maintained numerous MS SQL servers.
  • Run basic SQL queries for reports.
  • Monitored and maintained SQL database.
  • Work with Microsoft SQL server.
  • Performed day to day maintenance, cumulative and system patch updates for 5 separate Veritas SQL clusters in production environment.
  • Developed and maintained SKE Leavenworth website using Dreamweaver, PHP, JavaScript, HTML, and MYSQL.
  • Designed and built a three-node multi-master MySQL database for the SourceMedia web publications which supported N+2 redundancy.
  • Managed ZenApp 6.5 application servers, Active Directory server, and SQL [ ] servers.

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47. Special Events

low Demand
Here's how Special Events is used in Operations Administrator jobs:
  • Assisted during off-hours for special projects and additional security operations during holidays and special events.
  • Coordinated telecommunications services for special events.
  • Coordinated meetings and special events such as employee meetings, benefit meetings, and company sponsored parties.
  • Provided assistance to clients, volunteers, and other organizations during special events and food drives.
  • Partnered with the Provost and other music faculty in scheduling and producing special events and concerts.
  • Ensured timely client pick-up and drop-off during special events such as the Taste of Chicago.
  • Coordinate contract negotiations with hotels and other venues needed for meetings and special events.
  • Plan and coordinate interviews, meetings, luncheons, special events, and appointments.
  • Established protocol for special events involving foreign dignitaries, politicians, and cultural leaders.
  • Interfaced with community wellness practitioners to provide special events for the center.
  • Choreograph complex projects/processes/special events and support services for sales and board meetings.
  • Organize the details of special events, corporate agendas and itineraries.
  • Coordinated special events and meetings, including negotiating with vendors.
  • Branch Calendar, Meeting/Training and Special Events Coordinator.
  • Assisted with the scheduling of special events.
  • Assisted coordination of special events and weddings.
  • Managed all client-facing special events.
  • Coordinated all special events and corporate sponsorships.
  • Coordinate logistics for special events, trainings, and meetings.

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48. Business Control

low Demand
Here's how Business Control is used in Operations Administrator jobs:
  • Assisted management with Quality Assurance by retrieving and reviewing documents for internal audits under our Business Control Self-Assessment program.
  • Assisted management with Business Control Self Assessment audit activity by retrieving data/or files for review.
  • Monitored and audited business controls processes ensuring compliance.
  • Complete the Business Control Self Audit for Terminal Hours Of Service quarterly.
  • Assist management with Business Control Self Assessments Audit activities.
  • Complete business control self audits (BCSA).
  • Assist management with Business Control Self Assesment (BCSA) audit activity by retrieving data and/or files for review.

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49. A/P

low Demand
Here's how A/P is used in Operations Administrator jobs:
  • Maintain A/P Vendor accounts making sure everything is paid on time and ordering only what is necessary to operate efficiently.
  • Directed joint partnerships and operations in over 20 countries in Asia/Pacific and Europe.
  • Coded and approved A/P invoices for payment.
  • Process A/P - enter standard bills and WIP.
  • Assembled and deployed the application in Dev/Stage/QA/PreProd/Prod.
  • Track schedule - issue picking and packing tickets Confirmation of deliveries Establish relationships with client's A/P /or leasing companies.

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20 Most Common Skill for an Operations Administrator

Frontline Customer Service17.4%
Timely Delivery11.4%
Financial Statements10.4%
Data Entry9.8%
Purchase Orders6.1%
Customer Service5.5%
Office Supplies4.6%
Phone Calls3.6%

Typical Skill-Sets Required For An Operations Administrator

RankSkillPercentage of ResumesPercentage
1
1
Frontline Customer Service
Frontline Customer Service
12.4%
12.4%
2
2
Timely Delivery
Timely Delivery
8.1%
8.1%
3
3
Financial Statements
Financial Statements
7.4%
7.4%
4
4
Data Entry
Data Entry
7%
7%
5
5
Purchase Orders
Purchase Orders
4.3%
4.3%
6
6
Customer Service
Customer Service
3.9%
3.9%
7
7
Office Supplies
Office Supplies
3.3%
3.3%
8
8
Phone Calls
Phone Calls
2.6%
2.6%
9
9
Human Resources
Human Resources
2.6%
2.6%
10
10
Daily Operations
Daily Operations
2.4%
2.4%
11
11
Expense Reports
Expense Reports
2.2%
2.2%
12
12
Special Projects
Special Projects
2%
2%
13
13
Travel Arrangements
Travel Arrangements
1.9%
1.9%
14
14
Fedex
Fedex
1.7%
1.7%
15
15
Powerpoint
Powerpoint
1.7%
1.7%
16
16
Clerical Support
Clerical Support
1.7%
1.7%
17
17
Project Management
Project Management
1.6%
1.6%
18
18
Inventory Control
Inventory Control
1.6%
1.6%
19
19
Administrative Functions
Administrative Functions
1.5%
1.5%
20
20
Company Policies
Company Policies
1.5%
1.5%
21
21
Troubleshoot
Troubleshoot
1.4%
1.4%
22
22
Operational Functions
Operational Functions
1.3%
1.3%
23
23
Monthly Reports
Monthly Reports
1.3%
1.3%
24
24
Management System
Management System
1.2%
1.2%
25
25
Hazmat
Hazmat
1.2%
1.2%
26
26
Sharepoint
Sharepoint
1.2%
1.2%
27
27
Quickbooks
Quickbooks
1.2%
1.2%
28
28
Osha
Osha
1.1%
1.1%
29
29
CRM
CRM
1%
1%
30
30
Ensure Compliance
Ensure Compliance
1%
1%
31
31
Suite
Suite
1%
1%
32
32
Technical Support
Technical Support
1%
1%
33
33
A/R
A/R
1%
1%
34
34
Corporate Office
Corporate Office
0.9%
0.9%
35
35
QA
QA
0.9%
0.9%
36
36
Office Operations
Office Operations
0.9%
0.9%
37
37
Staff Members
Staff Members
0.9%
0.9%
38
38
New Accounts
New Accounts
0.9%
0.9%
39
39
Process Improvement
Process Improvement
0.9%
0.9%
40
40
Plan Provisions
Plan Provisions
0.9%
0.9%
41
41
Bank Deposits
Bank Deposits
0.9%
0.9%
42
42
External Customers
External Customers
0.8%
0.8%
43
43
Management Review
Management Review
0.8%
0.8%
44
44
Background Checks
Background Checks
0.8%
0.8%
45
45
High Volume
High Volume
0.8%
0.8%
46
46
SQL
SQL
0.8%
0.8%
47
47
Special Events
Special Events
0.8%
0.8%
48
48
Business Control
Business Control
0.8%
0.8%
49
49
A/P
A/P
0.8%
0.8%

28,977 Operations Administrator Jobs

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