What does an operations administrator do?
An operations administrator primarily edits, plans, coordinates, or directs the administrative services of an organization. This job involves keeping track of the organization's inventory, managing maintenance issues, offering administrative support, and answering phone calls. Among the necessary skills for the administrators are customer service or relations, timely delivery, data entry, order purchasing, and communication skills. They should also be able to manage the financial statements of the organization aside from its business operations.
Operations administrator responsibilities
Here are examples of responsibilities from real operations administrator resumes:
- Manage online digital storefront operations using PDF file format and HTML.
- Manage all aspects of desktop support for several hundr users on site and at remote locations.
- Establish operating policies and procedures and attain SNF Medicare certification.
- Write queries through mainframe using SQL in order to produce reports for internal/external partners.
- Monitor printers and desktop's utilizing WebJet Admin for page count and toner activity.
- Learned and maintain department operations and the SQL jobs and reports that run for the business.
- Operationalize the extension of hours to support radiology and surgery resulting in [] net revenue.
- Respond to all emergent patients that are declining in health to lead the team in stabilizing the patient.
- Carry out clerical & QA duties such as answer phones and handle FedEx customer service and customer concerns.
- Perform all typing of correspondence, mail, filing, rotation of files, and outgoing FedEx shipments.
- Work as a phone call representative, helping customers troubleshoot their products and assisting with their problems and concerns.
- Direct areas with multiple functions including financial statements for business clients, reports, letters, spreadsheets and PowerPoint presentations.
- Train other administrative assistants to support their departmental websites (teach HTML code as well as other supporting tools . )
- Patrol industrial and commercial premises to prevent and detect signs intrusion and ensure security of doors, windows, and gates.
- Monitor and troubleshoot systems availability.
Operations administrator skills and personality traits
We calculated that 15% of Operations Administrators are proficient in Various Management, Data Entry, and Clerical Support. They’re also known for soft skills such as Analytical skills, Communication skills, and Multitasking skills.
We break down the percentage of Operations Administrators that have these skills listed on their resume here:
- Various Management, 15%
Provided support to various management and operational functions.
- Data Entry, 9%
Lease Administration Contractor Assisted Lease Administration Team in various administrative and data entry functions as directed by lease management.
- Clerical Support, 6%
Provide complex clerical support to various administrative staff and conduct general operational functions.
- Administrative Functions, 6%
Perform clerical and administrative functions for operational areas, including line haul, quality assurance and customer service.
- Photocopying, 5%
Completed typing and photocopying assignments for all projects and Business Development for Marketing.
- Management Review, 5%
Issued internal reports and queried the database for statistical information for management review.
"various management," "data entry," and "clerical support" are among the most common skills that operations administrators use at work. You can find even more operations administrator responsibilities below, including:
Analytical skills. The most essential soft skill for an operations administrator to carry out their responsibilities is analytical skills. This skill is important for the role because "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." Additionally, an operations administrator resume shows how their duties depend on analytical skills: "designed and maintained automated processes for conference room schedules, proposal data management, and business unit's informational sharepoint center. "
Communication skills. Another essential skill to perform operations administrator duties is communication skills. Operations administrators responsibilities require that "administrators must describe problems and their solutions to non-it workers." Operations administrators also use communication skills in their role according to a real resume snippet: "focused on management processes to produce weekly payroll and designed communication strategy for business units. "
Multitasking skills. This is an important skill for operations administrators to perform their duties. For an example of how operations administrator responsibilities depend on this skill, consider that "administrators may have to work on many problems and tasks at the same time." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an operations administrator: "oversee the daily office operations by multitasking office duties. ".
Problem-solving skills. operations administrator responsibilities often require "problem-solving skills." The duties that rely on this skill are shown by the fact that "administrators must quickly resolve problems that arise with computer networks." This resume example shows what operations administrators do with problem-solving skills on a typical day: "manage self created spread sheets for data entry and solutions. "
The three companies that hire the most operations administrators are:
- H&R Block261 operations administrators jobs
- FedEx219 operations administrators jobs
- Cengage Learning52 operations administrators jobs
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Compare different operations administrators
Operations administrator vs. Administrative analyst
An administrative analyst specializes in analyzing the company's processes and operations to come up with the best practices for the business. Their responsibilities revolve around conducting research and analysis through site inspections, surveys, interviews, and assessments. They must also coordinate with different department personnel to gather and examine data, ensuring that all processes are profitable and efficient. Furthermore, as an administrative analyst, it is essential to present findings and progress reports in adherence to the company's policies and regulations.
There are some key differences in the responsibilities of each position. For example, operations administrator responsibilities require skills like "various management," "typing data entry," "clerical support," and "photocopying." Meanwhile a typical administrative analyst has skills in areas such as "customer service," "lease management," "financial analysis," and "data collection." This difference in skills reveals the differences in what each career does.
Administrative analysts tend to make the most money working in the technology industry, where they earn an average salary of $73,935. In contrast, operations administrators make the biggest average salary, $67,738, in the finance industry.administrative analysts tend to reach similar levels of education than operations administrators. In fact, administrative analysts are 4.6% more likely to graduate with a Master's Degree and 0.6% more likely to have a Doctoral Degree.Operations administrator vs. Assistant systems administrator
Assistant systems administrators are responsible for supporting a team with their day-to-day operations of a company's computer systems and networks. They perform varied tasks, including monitoring, maintaining, and testing internet performance, ensuring the availability of computer networks for all users, and troubleshooting system failures and computer hardware and software issues. Assistant systems administrators may conduct training and support other network users within the organization. Additional tasks also include monitoring and evaluating the efficiency of operations and preparing systems and software documentation.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that operations administrator responsibilities requires skills like "various management," "data entry," "typing data entry," and "clerical support." But an assistant systems administrator might use other skills in their typical duties, such as, "customer service," "bed facility," "patient care," and "financial statements."
On average, assistant systems administrators earn a lower salary than operations administrators. Some industries support higher salaries in each profession. Interestingly enough, assistant systems administrators earn the most pay in the health care industry with an average salary of $46,025. Whereas operations administrators have higher pay in the finance industry, with an average salary of $67,738.Average education levels between the two professions vary. Assistant systems administrators tend to reach higher levels of education than operations administrators. In fact, they're 5.4% more likely to graduate with a Master's Degree and 0.6% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for operations administrators in the next 3-5 years?
David Groshoff
Operations administrator vs. Junior systems administrator
A junior systems administrator is primarily responsible for handling and maintaining systems for users while under the supervision of a more experienced systems administrator. Their responsibilities often revolve around assisting senior administrators, troubleshooting support, providing installations and configurations, and handling inquiries and concerns, providing them with corrective measures. Aside from support tasks, one may also have administrative duties such as producing reports and presentations, managing schedules, and maintaining accurate data of all transactions. Furthermore, it is essential to adhere to all the policies and regulations of the company.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an operations administrator is likely to be skilled in "various management," "data entry," "typing data entry," and "clerical support," while a typical junior systems administrator is skilled in "windows server," "system administration," "os," and "san."
Junior systems administrators earn the best pay in the finance industry, where they command an average salary of $65,174. Operations administrators earn the highest pay from the finance industry, with an average salary of $67,738.junior systems administrators typically earn similar educational levels compared to operations administrators. Specifically, they're 2.3% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Operations administrator vs. Operations associate
An operations associate is responsible for performing administrative and clerical tasks to support the organization's daily operations. An operations associate must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. Operations associates respond to clients' inquiries and concerns, prepare meeting reports, schedule appointments, assisting on payroll release, update employees' information on the database, process contract agreements, and help the senior management to identify business opportunities that would generate revenues.
Types of operations administrator
Updated January 8, 2025
